Jobshttps://universityofrochester.jobs2024-03-29T05:00:57-04:00(USA-NY-Rochester) Physician Support Rep III2024-03-29T05:00:57-04:00https://universityofrochester.jobs/05ACC2C5265B46B4B13133BA9DC47B0826POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patient pre- and post-operative.
**QUALIFICATIONS:**
High School Diploma required. Minimum of 2 years of relevant experience required or an equivalent combination of education and experience. Experiences with surgical/appointment scheduling software and electronic medical records preferred. Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Data Integrity Coord III, HIM2024-03-29T05:00:57-04:00https://universityofrochester.jobs/29CDA46257AC4B419664402D79AA45E926GENERAL PURPOSE:
This position is responsible for managing, monitoring, troubleshooting, analyzing, and evaluating the viability and integrity of patient data housed in all Health Information Management Systems (HIMS) in support of patient care and utilized in the storage, retrieval, data abstraction, reporting, and accessibility of the patient medical records utilized by URMC and Affiliate systems. Improves patient safety by reviewing, researching, and resolving problems and reducing errors concerning the MPI, patient identity, duplicate medical record numbers (MRNs), and merging of patient records. This role is responsible for monitoring work queue, requests and/or problem tickets and interacts with other departments and resources to research documentation discrepancies. This role is required to provide resolution of patient linking or duplicate medical record numbers that could lead to patient safety issues. Will also facilitate the chart correction process with end users by following regulatory requirements and set forth policies and procedures to coordinate timely corrections and perform resolution verification. Models appropriate behavior as exemplified in HIM's Mission, Vision and ICARE Values.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Controls the accuracy of all static data changes within the EMR and validate/maintain ongoing data integrity. Ensures chart correction is performed accurately and corrections are reflected in all systems.
2. Identifies possible duplicate medical record numbers, overlays, and data integrity issues through the use of daily reports and work queues.
3. Maintains patient identity integrity by using analytical and investigational skills and multiple tools and systems to piece together the patient identity story and independently determine, coordinate, and execute action needed to remediate identity discrepancies.
4. Serves as a liaison between HIM, Patient Access, clinical areas, and information systems related to all EMPI processes including patient integrity. Perform system functions as needed for building and testing system changes and system go lives.
5. Assess end-user training needs and provides needed education and support.
6. Coordinate EMR downtime with the appropriate IT and HIM Leadership.
7. Reviews and identifies deficiencies, discrepancies or omissions of information from the various EHR's. Identified deficiencies, discrepancies or omissions are communicated to the medical staff, nursing staff or appropriate system contact or responsible individual.
8. Reviews medical records within the EHR to assure completeness in accordance with hospital policy and that all needed documentation is available for coding and billing processes. Adds deficiencies to eRecord if they have not been auto created. Works with providers to complete required documentation prior to provider suspension
9. Participates in a rotational on call coverage to provide Data Integrity support to clinical areas 24x7 / 365 as needed for patient care needs. Analyzes and determines appropriate course of action, involving other teams as needed to ensure timely and accurate resolution.
10. Reflects the mission, vision and ICARE values of URMC at all times.
Other duties as assigned.
**QUALIFICATIONS:**
Associate's Degree required in Computer Science, HIM Management, Health Information Technology or IT related field of study. 2 years related work experience required in a clinical setting or equivalent combination of education and experience. Required knowledge, skills and abilities: Ability and temperament to work with minimal to no supervision and to exercise independent judgement in problem solving with organizing multiple tasks/projects, and setting priorities effectively; Exceptional PC skills, software skills, ability to function well in a team environment, effective communication, analytical and problem-solving skills. Familiarity preferred with hospital registration and billing systems, EMRs, insurance and provider databases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Spec2024-03-29T05:00:57-04:00https://universityofrochester.jobs/3BA6F1F5843E4C6AA0C84DAC243D283E26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patient pre- and post-operative.
**QUALIFICATIONS** :
+ High School Diploma required.
+ Minimum of 2 years of relevant experience required or an equivalent combination of education and experience.
+ Experiences with surgical/appointment scheduling software and electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Manager, Self-Pay Service2024-03-29T05:00:57-04:00https://universityofrochester.jobs/4ED0E1A821E64374815099F8D442525126Responsibilities
**Job Summary**
The Manager of Patient Services is required to have demonstrated knowledge and understanding of a hospital and/or medical environment, all aspects of collection and call center operations; including principles of staff management/supervision, office workflows, and collection operations, including compliance and HIPAA requirements. Under general direction of the Associate Director of Patient Self Pay Services and with significant latitude for independent judgment, the Patient Services Manager is responsible for the administrative management of the customer service programs. The Manager directs supervision, guidance and coordination of the day to day activities of the team of staff responsible for patient inquiries related to billing via phone, email and on-line. Develops policies and procedures that will assure standardization, compliance and will seek to continually improve service to both the patient and the institution. Develops goals and objectives for staff, and ensures ongoing accountability. Serves as a liaison between functional area/department and other Hospital and Faculty Practice departments to resolve complex problems or in significant or sensitive service recovery situations.
**Key Functions and Expected Performances**
Under general direction of the Associate Director, Self-Pay Services and Systems Group and with significant latitude for independent judgment:
30% Maintains responsibility for ensuring positive patient relationships with URMFG, SMH and HH in all matters relating to customer service processes. Acts as liaison between functional area/department and other Hospital and Faculty Practice departments to resolve complex problems or for significant or sensitive service recovery situations. Develops reports, analyses and communication protocols to ensure results are thoroughly analyzed, communicated and appropriate follow up is completed. Meets with Medical Center leadership on a routine basis, providing advice/consultative services in matters relating to patient services and overall patient satisfaction.
25% Coordinates activities with the department Assistant Managers, and directs the day to day activities of the Patient Services Representatives. Monitors quality of work to ensure ongoing educational opportunities are available for staff, related to system, processes, outcomes, and customer service. Responsible for evaluations, wage & salary recommendations and other personnel actions for assigned staff. Assures that area Assistant Manager completes probationary, annual evaluations and mandatory staff education in a timely manner.
20% Develops and executes strategic plans to facilitate program development and process improvement. Promulgates consistent operating policies and procedures for functional area. Serves as the project leader in the development and implementation of new programs and/or initiatives relating to functional areas. Evaluates new programs for feasibility and existing programs for continued viability.
10% Establishes metrics to track internal controls and quality assurance measures designed to ensure call center staff provide the highest level of quality service to patients. Guides internal staff and Hospital/URMFG department management in the proper implementation of customer services and collections policies and procedures.
10% Collaborates with departmental billing managers, Quality Officers for SMH, HH, PFS and URMFG to proactively identify opportunities for operational improvements in the patient billing and collections cycle. Consistent goal is to improve SMH, HH and URMFG customer service, receivables and maximize revenue opportunity.
5% Collaborates with the ISD revenue cycle team, access team, MyChart team, and subject matter experts to effect system changes that reflect an in-depth understanding of the business and end user requirements while also considering impact to operational needs and output.
**Background Expectations:**
Required: Bachelor’s Degree in Business, Health Care Administration or related field and 3-5 years of experience in health care and supervisory experience; or an equivalent combination of education and experience.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Development Programs Spec2024-03-29T05:00:57-04:00https://universityofrochester.jobs/56E5B48EC15B48528785DE0AEB3AA7B926GENERAL PURPOSE:
The Associate Director of Advancement for Athletics and the College will develop a thorough knowledge of the University of Rochester’s athletics and recreation programs, serving as the liaison between these programs and University Advancement. They will also develop a thorough knowledge of key College initiatives and programs and will play a key role in fundraising and developing fundraising strategy as well as reporting on major gift activity. The Associate Director will play a key role in fundraising for these areas and will report regularly on annual fund, major gift, and stewardship activity.
The Associate Director will manage a robust portfolio of high-level annual fund and major gift prospects. Extensive travel is required to appropriately cultivate, solicit and steward these prospects. S/he will carry a portfolio of approximately 125 prospects and will be considered a 70% gift officer, with the remaining thirty percent focused on programmatic and strategic aspects of advancement for the assigned areas.
The Associate Director will also make appropriate recommendations to the Executive. Director of Advancement for Student Life and the corresponding leadership positions concerning their roles and involvement in the identification, cultivation or solicitation of donor prospects. S/he will staff key faculty and staff members in donor relations opportunities.
**RESPONSIBILITIES:**
**Portfolio Management**
Maintain a portfolio of major gift prospects and oversee activities of the assigned areas, working in especially close collaboration with major, leadership and principal gift officers in cases where the areas are involved. Work will involve the identification of new athletics prospects, which will be crucial for campaign readiness and success. (25%)
+ Create comprehensive strategies and solicitations for donors. (20%)
+ Effectively manage a major prospect solicitation pipeline. Initial work will likely involve a high number of identification and qualification visits. (15%)
+ Initiate and/or strengthen relationships with leadership, major, and principal gift officers to facilitate gift closes and provide education on key Athletics’ initiatives. Execute actions within the assigned areas to advance gift closes working with field officers and their managers. (10%)
**Pipeline Management**
+ Manage the overall Athletics pipeline and all key initiatives, including providing relevant updates on all proposals from the Associate Director of Athletics.
+ Working with the Development Analyst, develop a system to check and provide support to field officers working on six- and seven-figure asks benefitting athletics. Provide regular reports to the Executive Director of Advancement for Student Life, and the Associate VP of Advancement.
**Program Responsibilities**
+ Oversee key athletic initiatives such as Women in Sport and key goals such as doubling athletic endowments. Develop appropriate goals with leadership, partner with Advancement Communications for relevant marketing support, and execute plan.
+ Partner with DRT to provide strategy and content for Athletics’ signature annual fund program – March Matchness.
+ In coordination with the Assistant Director of Development Programs, plan, manage, and execute special events, overseeing the work of support staff involved.
+ In coordination with the Associate Director of Athletics, work with the 17 head coaches and the Executive Director of Athletics to establish annual fundraising goals for each program.
+ Plan, manage, and execute special events, overseeing the work of support staff involved.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree required.
+ Master’s degree or other advanced degree preferred.
+ Five to seven years development experience including experience soliciting gifts or closely related experience and clear evidence of a thoughtful decision to move into development work, or equivalent combination of education and experience required.
+ Evidence of ability to work effectively with faculty/staff and distinguished major prospects required.
+ Excellent skills in written and oral communication required.
+ Strong collaborative skills required.
+ Sufficiently well-organized to deal effectively with donor stewardship issues and “moves” to advance donors according to a plan required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $59,197 - $82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Organ Services2024-03-29T05:00:57-04:00https://universityofrochester.jobs/64D55A727EB44A1DA80B5887AC47E9CE26GENERAL PURPOSE:
Helps establish program goals and develops strategies to maximize organ recovery efforts within our Donation Service Area (DSA), working directly with Clinical Leadership to achieve the goals of FLDRN. Works collaboratively with all departments within FLDRN, transplant centers, the tissue banks, transplant centers, and community partners to help further advance the objectives of the program. Provides the necessary mentorship and direct supervision of assigned staff to help maximize the surgical recovery and preservation of local and imported organs.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Assists the Director of Clinical Services to implement strategies to maximize the number of organs recovered and transplanted using the latest approved preservation techniques. Assists with the monitoring of the Balanced Score Card as it relates to Clinical Services.
2. Oversees the updating and implementation of policy and procedures to standardize processes, maximize donation, and are compliant with CMS and OPTN standards.
3. Participates in clinical call rotation at a minimum of 33% (approx. 10 days, including one Friday, Saturday, Sunday on call weekend per month). Participates in at a minimum of 33% of UR designated holidays.
4. Supervises and meets directly with staff on a regular basis to assist them in setting and managing departmental and organization goals.
5. Oversees the call schedule and training for assigned staff. Contributes to Clinical meetings, staff meetings and others as needed. Acts as a leader for FLDRN and works in a proactive fashion with all departments.
6. Participates in FLDRN events that support donor families in the community.
7. Participates in clinical and management team meetings. Participates in related professional agencies and work groups.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree preferred.
+ 3 years of experience as Organ Procurement Coordinator; Certified Procurement Transplant Coordinator or Certified Transplant Preservationist required.
+ Prior supervisory experience and experience in one or more of the following areas preferred: healthcare (direct or indirect patient care) organ, eye or tissue donation; transplantation; healthcare-related non-profit or an equivalent combination of education and experience preferred
+ Strong interpersonal, verbal and written communication skills required
+ Working knowledge of Microsoft Office required
+ Ability to problem-solve required
+ Ability to create and give presentations required
+ Able to multi-task and prioritize work required
+ Strategic planning skills required
+ CPTC - Certified Procurement Transplant Coordinator - CTP - Certified Transplant Preservationist required within 180 days
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $76,898 - $107,702 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Customer Tech Suppt Tech I2024-03-29T05:00:57-04:00https://universityofrochester.jobs/9187DECD77A04EBE93F9ECA8CE645EE726GENERAL PURPOSE:
Provides technical support for end-user computing devices, including desktops, laptops and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration and maintenance of endpoint devices. Acts as primary point of contact for end-users in resolving device-related OS, connectivity or application issues.
**RESPONSIBILITIES:**
+ Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established service levels. Troubleshoots and resolves device-related OS, connectivity or application issues.
+ Assists with setup, configuration and maintenance of endpoint devices.
+ Utilizes technical expertise to diagnose and resolve problems related to client technologies. Proactively identifies issues that can be handled before a ticket is submitted. Gathers feedback and addresses or brings to management.
+ Participates in project implementations by completing assigned tasks, providing appropriate communication to project managers and keeping track of progress, reporting back to project manager.
+ Maintains constant communication with team to ensure coverage of all calls. Ensures all sites are covered and if necessary, relocates to other sites to provide coverage.
+ Assists with testing and deployment of new and replacement systems, printers and other peripherals, ensuring customer satisfaction, accuracy, timeliness and priority are all met.
+ Conducts 1:1 training with customers on the use of hardware and applications as needed.
+ Keeps abreast of current desktop and LAN technologies through continuing education, journal review, web searches and formal seminar opportunities. Maintains working knowledge of wide range of applications and technologies.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ 1 year of relevant experience required
+ or equivalent combination of education and experience required
+ Ability to travel between work sites required
+ Flexibility to work shifts necessary to accommodate 24/7/365 coverage, which may include nights, weekends and holidays required
+ Exception customer service skills required
+ Strong communication skills required
+ Logical thinker with good problem-solving skills required
+ Knowledge of current operating systems for PCs preferred
+ Proficient in hardware break/fix and troubleshooting preferred
+ Knowledge of MACS, handhelds and other peripheral devices preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Organ Services2024-03-29T05:00:57-04:00https://universityofrochester.jobs/B4C04914CE384BD4BC1EE3A9E5DF7DF426GENERAL PURPOSE:
Helps establish program goals and develops strategies to maximize organ recovery efforts within our Donation Service Area (DSA), working directly with Clinical Leadership to achieve the goals of FLDRN. Works collaboratively with all departments within FLDRN, transplant centers, the tissue banks, transplant centers, and community partners to help further advance the objectives of the program. Provides the necessary mentorship and direct supervision of assigned staff to help maximize the surgical recovery and preservation of local and imported organs.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Assists the Director of Clinical Services to implement strategies to maximize the number of organs recovered and transplanted using the latest approved preservation techniques. Assists with the monitoring of the Balanced Score Card as it relates to Clinical Services.
2. Oversees the updating and implementation of policy and procedures to standardize processes, maximize donation, and are compliant with CMS and OPTN standards.
3. Participates in clinical call rotation at a minimum of 33% (approx. 10 days, including one Friday, Saturday, Sunday on call weekend per month). Participates in at a minimum of 33% of UR designated holidays.
4. Supervises and meets directly with staff on a regular basis to assist them in setting and managing departmental and organization goals.
5. Oversees the call schedule and training for assigned staff. Contributes to Clinical meetings, staff meetings and others as needed. Acts as a leader for FLDRN and works in a proactive fashion with all departments.
6. Participates in FLDRN events that support donor families in the community.
7. Participates in clinical and management team meetings. Participates in related professional agencies and work groups.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree preferred.
+ 3 years of experience as Organ Procurement Coordinator; Certified Procurement Transplant Coordinator or Certified Transplant Preservationist required.
+ Prior supervisory experience and experience in one or more of the following areas preferred: healthcare (direct or indirect patient care) organ, eye or tissue donation; transplantation; healthcare-related non-profit or an equivalent combination of education and experience preferred
+ Strong interpersonal, verbal and written communication skills required
+ Working knowledge of Microsoft Office required
+ Ability to problem-solve required
+ Ability to create and give presentations required
+ Able to multi-task and prioritize work required
+ Strategic planning skills required
+ CPTC - Certified Procurement Transplant Coordinator - CTP - Certified Transplant Preservationist required within 180 days
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $76,898 - $107,702 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-29T05:00:57-04:00https://universityofrochester.jobs/BD04F74C02534FF9AAF366F9BC53966A26GENERAL PURPOSE:
The Outpatient Access Specialist (OAS), as the face of the practice, provides a warm welcome to patients, families, and other customers in person and over the phone. Always demonstrating UR Medicine’s ICARE values, the OAS is responsible for reception, check-in, checkout, and telephone call triage. The experienced OAS will also help train new employees.
**RESPONSIBILITIES:**
**Performs check-in procedures**
+ Welcomes all customers with enthusiasm and compassion
+ Arrives patients in the electronic medical record (EMR), print labels, and notify clinical staff of arrival
+ Confirms and updates patient demographics, email, employer status and insurance information
+ Processes PCP change forms when necessary
+ Obtains patients’ signatures for required forms
+ Provides patients with education to complete required forms and screenings
+ Creates and distributes new patient packets
+ Assists with scheduling referrals
**Performs other reception procedures**
+ Processes walk-ins according to protocol, including situations where patients request to be seen by a provider, need a PPD read, need medication refills, etc.
+ Processes paperwork being dropped off by obtaining a complete release of information and all required information for the paperwork to be completed
**Performs check-out procedures following patient clinic appointments**
+ Checks out patients in the EMR
+ Collects new patient paperwork from patients and assign the new provider(s) in the EMR
+ Ensures that patients receive designated post-visit services, including lab work, immunizations, etc.
+ Schedules designated follow-up visits
+ Processes and schedules referral appointments
+ Prints after-visit summary (AVS)
+ Arranges patient transportation home as necessary
**Performs phone room procedures**
+ Answers and process calls from other providers and the Access Center
+ Documents and route calls to the appropriate team
+ Warm transfers urgent clinical calls to the triage nurse
+ Schedules appointments from the new patient scheduling pool, bump list, wait list, and recall list
Other duties as assigned.
**QUALIFICATIONS:**
+ High School diploma required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated customer service skills required. Medical terminology and electronic medical records experience preferred. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Web Services Proj Asst2024-03-29T05:00:57-04:00https://universityofrochester.jobs/D7DBE8C7B5374D2DABADD1865796D85826POSITION SUMMARY:
This position is being offered as one of a number of positions being coordinated under the umbrella of the University IT Internship Program in the summer of 2024. As a result, while the emphasis will be on individual experiences based on a position description provided, the group will be organized as a starting cohort and meet approximately every two weeks. The emphasis of this cohort experience will be to expose all participants to multiple facets of the Information Technology environment at the University of Rochester. These sessions will combine presentation by IT professionals and group discussion to broaden the learning experience. All students will also be asked to prepare a poster session at the end of the program. This will provide program participants an opportunity to link classroom learning to the practicum, as well as formalize thoughts and service recommendations to the IT organization.
Project Assistant will work under the direction of the Assistant Director of Software Engineering | Consulting & Data Services
**NOTE: The timeframe for this role is June 3** **rd** **– August 9** **th,** **2024**
**SPECIFIC RESPONSIBILITIES:**
+ Meet with stakeholders and Software Engineers to define requirements and solution design
+ Develop solutions using a variety of tools including (but not limted to)
+ the Low-Code / No-Code platform Boomi Flow
+ WordPress / Gravity Flow
+ PHP / HTML / CSS / Javascript
+ Test, Deploy, Monitor, and support solutions through the duration of the internship
+ Research practical uses within our institution for AI systems such as ChatGPT and Google Bard and prepare a report for UnivIT stakeholders
+ Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**QUALIFICATIONS:**
+ High school diploma or equivalent required
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required. Must be able to travel to designated sites as assigned.
+ Candidates located near Rochester NY and surrounding areas are preferred.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.50 - $ 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Exec Dir, Comm & Rltnship Mgmt2024-03-29T05:00:57-04:00https://universityofrochester.jobs/EE11ED8D9C8941808B0E38E0A303E27726GENERAL PURPOSE:
The Executive Director for Communications and Relationship Management serves as the primary liaison between the Office of Equity and Inclusion and administrative staff, leadership teams, and high-level administrative staff both within and outside the University. The Executive Director serves as the principal point of contact for leaders concerning DEIJ matters and, with the Vice President’s guidance and input, is responsible for understanding and meeting the needs of students, staff, visitors, volunteers, and faculty pertaining to DEIJ.
**JOB DUTIES AND RESPONSIBILITIES:**
**RELATIONSHIP MANAGEMENT**
+ Maintains positive relationships with Deans and leaders throughout the university to ensure a bidirectional flow of information pertaining to DEIJ.
+ Proactively identifies DEIJ-related needs and challenges impacting UR campuses and schools and advocates for those concerns within the OEI Senior Leadership Group.
+ Takes initiative to make introductions and create collaborations between DEIJ-focused individuals in all parts of the University.
+ Offers consultation on emergent and emerging DEIJ topics.
+ Builds and strengthens relationships with external and internal stakeholders, including the office of the President, Provost, Trustees, leaders, faculty, staff, students, alumni, and other campus units in support of the Vice President.
+ Serves as liaison and proxy on behalf of the Vice President to internal and external groups dealing with wide range of concerns and issues pertaining to DEIJ.
+ Builds and maintains a thorough understanding of all areas of the organization to help determine priorities and increase overall organizational effectiveness.
+ Serves and supports University committees as assigned.
+ Proactively seeks opportunities to engage with faculty, staff, leaders, and community members across the enterprise.
+ Stays in contact with key stakeholders throughout the University and understands their concerns, goals, and barriers related to DEIJ initiatives.
**ENGAGEMENT MANAGEMENT**
+ Hosts events to facilitate cross-disciplinary DEIJ efforts at the University.
+ Manages Vice-Presidential engagements / prioritizes engagements / coordinates with advancement, events, planning, and other liaisons.
+ Attends town halls, departmental meetings, and other such events to stay informed about the DEIJ-focused needs of constituencies.
+ Ensures that all OEI events are appropriately staffed and that guest speakers are welcomed and have a positive experience.
+ Forms and maintains connections with DEIJ experts nationally and internationally to broaden the University’s reach and pool of speakers/consultants.
+ Visits all campus locations on a regular basis to form new connections and stay apprised of day-to-day functioning.
**LEADERSHIP**
+ Serves on the VP/CDO’s Leadership team.
+ Thought leader on broad-based DEIJ matters.
+ Assists in facilitating decision-making with the VP/CDO.
+ Acts as confidant, sounding board, and advisor to offer strategic perspective and guidance.
+ Represents the University to external organizations and communities on matters of diversity and inclusion.
+ Manages and oversees the EDI Council of Deans and Directors, leads monthly meetings, takes ownership of inter-school initiatives.
+ Visible and accessible leader on all relevant university campuses; demonstrates commitment and pride in institution in actions and communication.
+ Represents the Office of Equity and Inclusion at campus events, galas, and fundraising events.
+ Provides a positive first experience for campus community members who are unfamiliar with the Office for Equity and Inclusion.
**RECRUITMENT AND RETENTION**
+ Works collaboratively with UR leaders and the talent acquisition office in Human Resources to advance the institution’s commitment of recruitment, retention, and advancement of a diverse workforce.
+ Promotes and monitors progress in the recruitment, retention, success, and advancement of faculty, staff, and students who represent diverse populations and groups traditionally marginalized at the institution.
+ Identifies and brings forward opportunities to foster a culture of respect and inclusion for all faculty, staff, students, alumni, and members of the community and to advocate for the role that diversity and equity initiatives play in achieving institutional excellence.
**COMMUNICATION**
+ Develops and implements cohesive, forward-thinking communications strategies and frameworks to drive OEI’s mission and initiatives.
+ Determines the most effective channels for a variety of communications.
+ Executes the improvement of current channels and the development of new channels to achieve communication objectives specific to the office.
+ Maximizes presence on various channels and ensures message consistency and cohesiveness.
+ Leads preparation of reports, briefings, presentations, speeches, and responses on DEIJ and strategic issues.
+ Serves as primary speechwriter for VP/CDO.
+ Prepares and delivers reports for presentation to senior leadership and the University community.
+ Establishes and effectively uses multi-media communication channels to share news, events, opportunities, and VP messages with UR campus community.
+ Develops and effectively uses communication channels to share DEIJ-related successes and news with Rochester community.
+ In close collaboration with university Communications, plays a key role in the coordination of campus responses to emerging local, national, or global events that affect the experience of employees and students from diverse groups and populations and stewards relationships with external communities with which the institution interacts
**STAFF MANAGEMENT**
+ Provides ongoing supervision and training, conducts performance reviews, and manages personnel issues and actions of assigned staff members.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s Degree in communication, marketing, or related field required.
+ Master’s Degree in communication, marketing, or related field preferred.
+ Equivalent combination of education and experience required.
+ 7 years of relevant experience that includes communication, leadership, and diversity, equity, and inclusion required.
+ Experience delivering high-level briefings, reports, and/or presentations with success required.
+ Experience writing remarks/speeches for an executive required.
+ Knowledge of the Civil Rights Act of 1964, 1991 Civil Rights Act, the Americans with Disabilities Act, Title IX of the Education Amendments, Affirmative Action, Equal Employment Opportunity, and other related regulations preferred.
+ Knowledge of trends and issues impacting diversity, equity, and inclusion in higher education required.
+ Effective at managing complex and multiple projects in a fast-paced environment required.
+ Exceptional communication (written, oral, presentation) skills with demonstrated proficiency designing and delivering presentations required.¿
+ High level of emotional intelligence, and ability to maintain sensitive and confidential information required.
+ Demonstrated ability to form positive working relationships with diverse individuals from various backgrounds required.
+ Speechwriting and presentation development required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $120,640 - $180,939 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Division of Nephrology - Adult Medicine Specialties Group - RN 2 Outpatient2024-03-29T05:00:42-04:00https://universityofrochester.jobs/1C955AB5FE8744A596329A0EF9A1999A26Responsibilities
New nursing opportunity in a growing, established nephrology practice. This nursing position will work collaboratively with our physician group caring for patients with chronic kidney disease. Requires strong critical thinking skills, effective multidisciplinary communication, team spirit and independence within scope of nursing practice. Demonstration of high quality and compassionate care a must. Responsibilities include direct patient care in our ambulatory clinic including vaccines, communication of lab results and health maintenance, patient education, patient triage, telephone management and coordination of medical care to facilitate the changing needs of patients requiring chronic care. 2 years of clinical experience preferred. Some outpatient experience preferred. Current NYS license required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position, primarily daytime hours.(USA-NY-Rochester) 5-1600 - Neurology Unit - Nurse Service Professional Development Specialist2024-03-29T05:00:42-04:00https://universityofrochester.jobs/3070FEBC4BA84580834560788627FB7D26Responsibilities
Provide educational resource and leadership support for neuro unit. Must have a strong clinical base as well as an interest/background in quality assurance, care management, orientation, and continuing education. Main areas of focus will be orientation, inservices, competency development and documentation. Excellent interpersonal and communication skills a must. Requires a Master’s degree, 3 years med.-surg. experience required.
**Qualifications**
Bachelor's Degree in Nursing required. Master's Degree in related field in Nursing required; Master's Degree in Nursing Education (MNE) preferred. Three to five years RN experience in acute care setting preferred or equivalent combination of education and experience, Recent clinical and educational expertise in specialty area required. Registered Nurse with current New York State license required. Nursing Professional Development Certification required.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Neuro/Musculoskeletal Nursing
**Full/Part Time:**
**Schedule:** FT position available, primarily days, 8 hours shifts, occasional evenings, some weekends & holidays as required(USA-NY-Rochester) Primary Care-Family Medicine - LPN 2, Outpt (North Ponds Family Medicine)2024-03-29T05:00:42-04:00https://universityofrochester.jobs/45AAD9A08EB44E34A10EAA55DEE8A19C26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Family Medicine practice providing outpatient services for all ages from Newborn to Senior. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. Pediatric experience preferred. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** Days Monday-Friday, No Holidays!(USA-NY-Rochester) Psychiatry Department - Strong Recovery - Registered Nurse RN 2 Outpatient2024-03-29T05:00:42-04:00https://universityofrochester.jobs/687A4A04DDD24D5385B0FF80029BEC9926Responsibilities
Strong Recovery provides comprehensive outpatient substance use treatment services for adolescents and adults, offers medications for opioid use disorder (MOUD), and operates an Opioid Treatment Program that provides methadone. Primary nursing roles include medication administration, assessment, and care coordination. The RN works in conjunction with a multidisciplinary team to provide high quality patient-centered care. Excellent opportunity for someone with a strong commitment to delivering care to individuals in an outpatient setting. Candidate requires teamwork values, and strong assessment and communication skills. Previous experience in substance use disorder treatment or behavioral health setting preferred but not required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.00 - $ 44.20 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Psychiatric Nursing
**Full/Part Time:**
**Schedule:** FT position, 40 hours, primarily Monday through Friday Days, Saturday (morning only) rotation, closed Holidays.(USA-NY-Rochester) Compliance Analyst I - Remote Hybrid Opportunity2024-03-28T05:01:42-04:00https://universityofrochester.jobs/18C531AFA55A4F43AC80C56C639FBD5926Responsibilities
**Position Summary:**
**This position oversees outpatient Medicare, Medicaid and third-party payor audits, and directs all responses to assure audits are responded to timely and appropriately. Coordinates activities of all outpatient billing areas in relation to audits through interaction with the Director, Managers and Supervisors within the Patient Financial Services office to assure timely responses and minimize legal and financial risk to the organization. Acts as the primary contact/coordinator for all internal and external sources regarding routine audits, including Medicare and Medicaid credit balance quarterly audits, audits obtained from the Office of Medicaid Inspector General, and the Attorney General’s Office. Maintains a comprehensive listing of all audits and compliance projects including resolutions. Coordinates resolution and documentation of all compliance projects to assure all parties are refunded as appropriate and that all necessary documentation is compiled and retained.**
**Supervision and Direction Exercised** **:**
**Responsible for monitoring own performance on assigned tasks against procedure standards.**
**Assists Manager in preparing compliance reports. Assumes functions of manager in his/her absence.**
**Machines and Equipment Used:**
**Standard office equipment, including but not limited to desktop computer, Flowcast billing system for both Hospital and Medical Faculty Group, Microsoft Office, Excel, Word and Email, telephone, photocopy machine, 10 key adding machine, fax.**
**Typical Duties:**
**Under general direction and with latitude for independent judgment:**
**35% In a highly independent environment, provides direction, oversight and resolution to outstanding audits and compliance projects for the outpatient department within Patient Financial Services. Receives, documents, tracks and compiles responses to Medicare, Medicaid and third party payor audits within the guidelines provided by the governmental, legal agency/authority, and/or third party payors. Coordinates and evaluates the activities of all outpatient billings areas within the Patient Financial Services Office to assure timely resolution, gain insight on auditing trends for review by compliance, and propose improvements to internal processes. Additionally, responsible for the documentation and maintenance of all current outpatient audit workflows as it relates to these audits and projects.**
**20% Serves as a focal point for coordinating the total resolution of compliance projects to** **assure all payors are refunded appropriately, up to and including follow-up with billing supervisors and payor representatives. Identifies activities that prevent resolution and works with the Billing Manager to resolve. Provides recommendations to the Billing Manager to refine billing processes and assist in creating resource tools for internal billing staff.**
**15% Acts as the liaison between the Patient Financial Services Office and the Compliance Department to address audits and coordinate resources necessary to respond to all audits. Submits reports and related documentation to all levels of managements and department administrators to support billing compliance and superior customer service. Under the direction of the PFS Director, provides a quarterly reporting of all major audits to Senior Management.**
**15% Performs targeted account audits and provides reports to PFS management and the Compliance Department based on prior compliance issues both to assure full resolution of previous concerns and to evaluate current processes/workflows.**
**10% Acts as a liaison to all outpatient hospital departments to coordinate compliance issues as far as charging and related refunding. Works to identify, document and report to PFS management the root cause of issues and the system and/or workflow improvements being made to avoid these errors in the future.**
**3% Attends internal and external meetings and seminars when appropriate; attends continuing education seminars as needed to stay current with internal billing systems, the outpatient billing process, changes in payer requirements and current audit trends.**
**2% Other duties as assigned - based on knowledge base and/or the necessity to create a well** **defined and documented process**
**Expectations:**
**Participate in department /team staff meetings education classes and training:**
+ **Attend monthly department and team staff meetings**
+ **Stay current on HIPAA guidelines through education and reading monthly emails**
+ **Participate in educational training such as Strong Commitment I care and annual In Service**
+ **Join PFS committees such as planning PFS events or addressing employee issues**
+ **Cross train on PFS processes to enable assistance and fill in as needed**
**Requirements:**
+ **Associates Degree in Business, Health Care Administration**
+ **or related discipline and 2 years of relevant health care experience**
+ **or an equivalent combination of education and experience**
+ **Bachelor’s degree preferred**
+ **Ability to demonstrates good working knowledge of billing systems, Medicare, Medicaid and third-party payor billing regulations.**
**This document describes typical duties and responsibilities and is not intended to limit management from assigning** **other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Revenue Cycle Analyst II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/3921AD6FA9FC42DB99B7D8B0AC03FFAC26Responsibilities
**Job Summary**
In collaboration with the manager, the analyst is responsible for working across the professional fee org providing strategic oversight for all assigned revenue cycle projects. Functions include, but are not limited to: partnering with information services on system-based projects, improvements and upgrades impacting revenue cycle, and defining placement criteria. The project analyst may be responsible for preparing reports, analyzes data, and presenting revenue cycle findings to the Manager, Project Management. The project analyst must have demonstrated working knowledge and a high-level understanding of data reporting and of revenue cycle operations. The project analyst reports directly to the Project Manager.
**Key Functions and Expected Performances**
With guidance from the Project Manager:
**40%** Evaluates requests for project management support and assists revenue cycle leaders and staff in defining project scope. Documents understanding of background need and driving factors and provides thorough assessment of overall project impact to revenue cycle operations. Quantifies impact using key performance indicators, where appropriate. Provides detailed recommendations for improvement. Engages information services partners as needed to accelerate project resolution. Documents toolkit development for better education/usage.
**25%** Understands the flow of information within the professional billing system and how to match fields and data to revenue cycle processes. Meets with information services partners to understand system and process impacts on revenue cycle workflow. Produces narratives mapping processes to data.
**20%** Builds or runs reports to quantify the impact of identified revenue cycle projects and opportunities. Interprets data and summarizes findings and presents to the Manager. Makes recommendations for process improvement or escalates to the Manager for additional investigation and action plan development.
**15%** Partners with revenue cycle leaders to define placement criteria for outsourced accounts. Works within the professional billing and electronic health record systems to build routing methodologies to ensure work is appropriately routed to vendors.
May perform other duties as assigned.
**Qualifications:**
**Required:**
1. Bachelor’s Degree and 1-2 of related relevant experience; or equivalent combination of education and/or experience
2. Demonstrated organizational and problem-solving skills
3. Effective written and verbal communication skills
**Preferred:**
1. Strong working knowledge of the professional billing software applications
2. 2-5 years billing office experience
3. 1-year data reporting experience
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,912 - $71,386 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-28T05:01:42-04:00https://universityofrochester.jobs/43C6A9E66DF040D88DAAE55A9FA2CBF826POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder:** The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Customer Tech Suppt Tech I2024-03-28T05:01:42-04:00https://universityofrochester.jobs/4479E937BE124ECB976D119E03441A5826GENERAL PURPOSE:
Provides technical support for end-user computing devices, including desktops, laptops and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration and maintenance of endpoint devices. Acts as primary point of contact for end-users in resolving device-related OS, connectivity or application issues.
**RESPONSIBILITIES:**
+ Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established service levels. Troubleshoots and resolves device-related OS, connectivity or application issues.
+ Assists with setup, configuration and maintenance of endpoint devices.
+ Utilizes technical expertise to diagnose and resolve problems related to client technologies. Proactively identifies issues that can be handled before a ticket is submitted. Gathers feedback and addresses or brings to management.
+ Participates in project implementations by completing assigned tasks, providing appropriate communication to project managers and keeping track of progress, reporting back to project manager.
+ Maintains constant communication with team to ensure coverage of all calls. Ensures all sites are covered and if necessary, relocates to other sites to provide coverage.
+ Assists with testing and deployment of new and replacement systems, printers and other peripherals, ensuring customer satisfaction, accuracy, timeliness and priority are all met.
+ Conducts 1:1 training with customers on the use of hardware and applications as needed.
+ Keeps abreast of current desktop and LAN technologies through continuing education, journal review, web searches and formal seminar opportunities. Maintains working knowledge of wide range of applications and technologies.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ 1 year of relevant experience required
+ or equivalent combination of education and experience required
+ Ability to travel between work sites required
+ Flexibility to work shifts necessary to accommodate 24/7/365 coverage, which may include nights, weekends and holidays required
+ Exception customer service skills required
+ Strong communication skills required
+ Logical thinker with good problem-solving skills required
+ Knowledge of current operating systems for PCs preferred
+ Proficient in hardware break/fix and troubleshooting preferred
+ Knowledge of MACS, handhelds and other peripheral devices preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Financial Coordinator III2024-03-28T05:01:42-04:00https://universityofrochester.jobs/4A4C2BA055CF42FE94FCDCB9B78915A026POSITION SUMMARY:
Coordinates all aspects of financial arrangements for inpatient admission of transplant patients to SMH including outpatient services rendered before and after the transplant. Coordinates claims processing and payment application and/or authorization, including physicians' bills, for all foreign transplant patients and for all special transplant contracts such as the National Bone Marrow Donor's Program, and for all demonstration projects such as the national umbrella contracts. Responsible for the patient account from preadmission until the final bill is produced.
**SUPERVISION AND DIRECTION EXERCISED:**
Monitors own performance on assigned responsibilities. May train and coordinate activities of peers or lower classified support staff as assigned to the Transplant Preadmission Unit in SMH Admitting.
**MACHINES AND EQUIPMENT USED:**
Telephone, CRT, PC, photocopier, FAX, pneumatic tube system, adding machine/calculator, printer, plate-maker, imprinter, and other standard office equipment.
**TYPICAL DUTIES:**
1. Makes decisions using approved procedures and some independent judgement regarding security of high dollar ($100,000+) patient accounts and communicates these decisions directly to the Transplant Program Coordinators and the patients.
2. Provides input for new procedures relating to admission and securing of accounts for transplant patients.
3. Works with Program Managers to gain insurance approval for experimental and/or new transplant procedures.
4. Obtains commitment from third-party payors to pay for transplant services.
5. Maintains good working relationships with third-party payor representatives, Transplant Coordinators and transplant Physicians.
6. Maintains transplant approval lists for after-hours use by the Admitting Office; may be on-call for same.
7. Provides appropriate reports to management.
8. Documents automated account record.
9. Applies Hospital's financial and credit policies as needed.
**QUALIFICATIONS:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health Care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.37 - $ 27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Clinical Suppt Tech 2, CoreLab2024-03-28T05:01:42-04:00https://universityofrochester.jobs/4C3325C212AD4114947C8B996A6BB07B26POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Audiologist2024-03-28T05:01:42-04:00https://universityofrochester.jobs/4DC81A2BB45848EEA262BF890DB3555426GENERAL PURPOSE:
Provides services to prevent, evaluate, diagnose, and treat hearing and balance disorders in children and/or adult populations..
**JOB DUTIES AND RESPONSIBILITIES:**
+ Performs and interprets diagnostic audiologic and/or vestibular evaluations for both routine and complex patient populations.
+ Performs hearing aid evaluations, fittings and counseling, and verification for patients of all ages with both routine and complex needs. Able to work with multiple hearing aid manufacturers/programming interfaces. May also perform cochlear implant evaluation, selection, mapping and counseling.
+ Provides counseling, education, and guidance to patients and their families regarding disorder(s). Adapts existing resources to meet patient and caregiver needs.
+ Maintains comprehensive electronic medical records (EMR) for each patient. Communicates through written reports, flowsheet documentation, and other EMR specific tools. Recommends changes in standard departmental practices.
+ Works collaboratively with professionals from other disciplines. Conducts clinical teaching with medical students and undergraduate/graduate students from various colleges/universities. Provides education and in-services to hospital faculty and staff regarding hearing and balance disorders/treatment.
+ May identify potential research projects, assist with the design and implementation of clinical research, and data collection activities.
Other duties as assigned
**QUALIFICATIONS:**
+ Master’s degree in Audiology required
+ Au.D. or Ph.D. in Audiology preferred
+ 1-2 years of experience in Audiology preferred
+ Excellent verbal and written communication skills. Ability to work collaboratively and build strong team-based relationships. Flexibility and problem-solving skills required.
+ Eligibility for Certificate of Clinical Competence in Audiology required
+ New York State license in Audiology required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 74,880 - $ 97,344 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Data Analyst II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/6329B6CA219C4415848872235D3857BC26GENERAL PURPOSE:
Develops methods for data collection and analysis to create and maintain an NDC optimization workflow. Analyzes and interprets data to redistribute slow moving inventory. Works directly with the pharmacy buyer, inventory technicians and pharmacy managers to lessen WAC exposure and maintain inventory levels across all ambulatory pharmacy locations. This analyst will have the ability to work as part of a team or independently to provide seamless service across the department with daily tasks in the aforementioned area. Collects, analyzes and documents business requirements and translates into function and system requirement specifications. May guide other less experienced team members.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Tracks and Compiles comprehensive business metric data for evaluating effectiveness of programs, processes, or practices. Signs off on accuracy of all compiled data. Protect and ensure confidentiality of data per applicable policies and procedures (i.e. HIPPA etc.). Create and maintain an NDC optimization process to ensure consistency and lessen WAC exposure across all ambulatory pharmacies. Will require utilization of reports from multiple sources including wholesaler and pharmacy software. Track and review changes on a daily basis and share with pharmacy buyer.
2. Collect requirements and design reports to meet data analysis needs. Use pharmacy software reports to identify slow moving inventory and redistribute it across the ambulatory pharmacies to be utilized. Will report on 180-day accumulations to ensure unreplenished 340b drug is accounted for appropriately from a financial perspective.
3. Updates and maintains the integrity of assigned databased on an ongoing basis. Use pharmacy software reports to set and maintain appropriate par and optimum levels for inventory items across all ambulatory pharmacies. May conduct training sessions regarding proper technology usage to staff.
4. Create and maintain an internal cash plan for patients across all ambulatory pharmacies.
5. May develop standard operating procedures, process maps, code manuals and project plans for all major reporting projects.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s Degree in statistical analysis, data base management, or related discipline required
+ 3 years of data analysis or customer resource management systems experience required
+ Or Equivalent combination of education and experience
+ Attention to detail required
+ Accuracy and record keeping required
+ Organization required
+ Data analysis and problem solving required
+ Statistics preferred
+ Advanced Excel preferred
+ Portraying data visually preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $50,752 - $71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacy Buyer II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/6A54733FDB9A4D76AFD576B348A8D37F26GENERAL PURPOSE:
Gathers information, analyzes and interprets data and disseminates information. Reviews daily pharmaceutical orders. Independently manages procurement of medications via wholesaler and direct from manufacturers. Negotiates with vendors to obtain optimum service and price. Monitors and analyzes pricing and adherence to contracts. Ensures inventory supply, order processing and distribution of pharmaceuticals and supplies.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Oversee virtual accumulations for combined accumulators in the pharmacy system. Use accumulation information to centrally order to lessen WAC exposure and distribute neutral inventory to all ambulatory pharmacy locations as needed. Track and review backorder and availability issues on a daily basis and communicate to appropriate pharmacy staff.
2. Responsible for researching products and prices by identifying vendors, requesting technical or performance specifications and obtaining product information regarding availability and lead times. Independently oversees pharmaceutical purchases via wholesaler or direct from manufacturers. Manages daily orders in excess of $30,000 per day. Independently generates purchase orders and maintains contact with vendors related to pricing, and shipping.
3. Manages specialty and limited access drugs, some of which are patient specific. Works with specialty pharmacies and manufacturers to determine eligibility and manages the scheduling of deliveries as needed for patient care.
4. Runs various reports in Electronic Medical Records to track high cost, or non-formulary medications. Evaluate the need for additional orders based on current inventory.
5. Fulfills clinic order requests. Identifies and scans appropriate products in eRecord and validates appropriate medication requests are distributed in a timely manner. Follows up on orders to confirm completion.
6. Manages default NDC settings on hundreds of eRecord Willow Inventory Medlists using independent discretion to identify the most appropriate NDCs for purchase. Ensures appropriate NDCs are setup when distributing medications to our clinics.
7. Identifies new eRecord build requests. Independently manages submission, follow up of eRecord tickets in collaboration with informatics team, and supply chain leadership.
8. Confers routinely with vendors and departments to follow up on backorders, payment problems, or service issues. Collaborates with coworkers from pharmacy regarding availability of shortage products and expected availability.
**QUALIFICATIONS:**
+ Bachelor’s degree in social or technical field, or equivalent combination of education and experience required
+ Minimum of 12 months of Pharmacy and/or 340B experience required
+ Experience with MS Office applications is preferred, specifically Excel preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Lab Clinical Support Tech IV2024-03-28T05:01:42-04:00https://universityofrochester.jobs/6D9B70746CE444B6B0BFACA91575CB2526Responsibilities
**Position Summary:**
The Laboratory Senior Technician, under the direction of the Operations Coordinator and Supervisors, oversees and coordinates the flow of specimens throughout the laboratory. Provides technical supervision of section and accountable for the professional conduct and technical performance of personnel within area.
**Job Duties:**
1. Holds staff accountable for the accurate and timely completion of assigned activities (20%)
2. Monitors employees’ performance and department TAT’s. Investigates and reports suggestions for corrective action to operations coordinator and supervisors. (20%)
3. Performs troubleshooting as needed; to include missing samples and follow up on problems (20%)
4. Participates in QA initiatives. Collects shift data required for QA monitors (10%)
5. Ensures that staff follow laboratory policies and procedures, including safety and security (5%)
6. Completes action logs, preventative maintenance logs and pending lists daily (10%)
7. Continuously assesses work processes and makes suggestions to supervisor for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems (2%)
8. Assumes responsibility for defining priorities during extraordinary situations (i.e. sick calls, safety and security incidents, emergency-“disaster” situations). (2%)
9. Works with supervisory team and laboratory staff to plan for and accomplish departmental and organizational goals and objectives. Promotes and supports a positive team environment within the department. (5%)
10. Participates in evaluating employees. Discusses and documents promptly any personnel issues with the appropriate supervisor. (2%)
11. Communicates policies and procedures and monitors compliance (2%)
12. Participates in regularly scheduled meetings with operations coordinator and supervisors (2%)
**Functional Requirements:**
1. Ability to identify and resolve problems
2. Ability to pay attention to detail and handle frequent interruptions
3. Works well in a team environment
4. Functions effectively in a rapidly changing environment
**General Requirements:**
1. Effective interpersonal skills, and maintains a friendly and courteous professional manner at all times.
2. Excellent Communication, word processing and computer skills are essential.
3. Is able to prioritize and maintain focus while performing multiple tasks.
4. Punctuality and a good attendance record.
5. Adherence to all University, Division and Department policies.
6. Adherence to all laboratory safety procedures.
7. Professional discretion with confidential patient results.
**Qualifications:**
Education/Experience:
+ AS and one (1) year laboratory experience preferred, or
+ Two (2) years Laboratory Science and technical training closely related to this position, or
+ A combination of formal training and experience equivalent to the above
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 20.57 - $ 27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Research Technician II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/738F84E58F5A49458091CCC43A5BDD1A26Research Technician II
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Job ID
251864
Location
The College
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URG 105 Biology Col
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM: OCC WKNDS
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I2024-03-28T05:01:42-04:00https://universityofrochester.jobs/77D0ED99969049CCAFEEA27F27C8034426Project Assistant I
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resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
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Job ID
251877
Location
Laser Lab & COI
Full/Part Time
TAR
Regular/Temporary
Regular
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**Opening**
Time as Reported Range URG 102 LLE-Laboratory for Laser Energ
**Strong Candidate Identified**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Schedule**
8:30 AM-5:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Financial Coordinator III2024-03-28T05:01:42-04:00https://universityofrochester.jobs/7DDF88C22FF04169AD4C51667E063EA226POSITION SUMMARY:
The Financial Counselor assesses all aspects of patient financial account management for nursing home stays. The Financial Counselor is accountable for coordinating all activities necessary to financially secure the resident’s account through the verification process; resolving complex problems that include but are not limited to: ensuring applicable insurance coverage; ensuring continued coverage for length of stay; Cobra entitlement; Medicare SNF covered days; and Long term care issues. Involves in-depth communication; collaboration; and follow-up with patients; families; third-party payers; governmental agencies; employers; social work; financial case management; and utilization management. The Financial Counselor is ultimately responsible for capturing accurate insurance information to minimize revenue delays.
This role may have the option to work a hybrid-remote schedule and communicate daily through virtual meetings.
**SUPERVISION AND DIRECTION EXERCISED** :
Responsible for monitoring own performance on assigned tasks. Self-directed and must make complex decisions independently. May train other support staff.
**MACHINES AND EQUIPMENT USED** :
Standard office equipment, including but not limited to telephone, page system, mail meter, personal computer, printer, photo copier, fax, RightFax, OnBase, EPIC, Point-Click-Care, and third party verification systems.
**TYPICAL DUTIES** :
**_Customer Interactions - Essential 15_** **%:**
Creates a professional and effective customer oriented environment by utilizing excellent communication skills to review demographic information; confirms insurance information; discusses financial obligation; contacts Billing Specialist to request any necessary updates to demographic and insurance information.
**_Financial Management – Essential 70_** **%:**
+ Reviews notice of admission and referrals for appropriate insurance coverage by utilizing the nursing home system along with all third party payer systems.
+ Identifies and confirms self-pay patients and/or need for assistance with co-pays and deductibles for appropriate referral to Financial Case Management for possible Medicaid application.
+ Completes LDSS-3559 for each individual event i.e. Admission; change in status; discharge and forwards to appropriate Local Department of Social Services; NYS exchange and/or Medicaid Managed Care Plan/Medicaid Long Term Care Plan.
+ Performs Roster Reconciliation to ensure NAMI information is correct for current residents and report to Billing Specialist if DSS files reflect incorrect information regarding patient census.
+ Informs patients or their designated representative(s) of any exhaustion of benefits, including obtaining signed Notice of Medicare Non-Coverage (NOMN) forms, if applicable. In the event of disability, vacation, or vacancy, this duty will return to Social Work.
+ Notifies and monitors patient’s COBRA entitlement and assists with paperwork if necessary.
+ Determines the primary payer through knowledge of Medicare and other payer regulations for the coordination of benefits.
+ Notifies Utilization Management of clinical requests by third party payers.
+ Maintains a monitoring system for adequate benefit coverage and eligibility throughout the Resident’s stay.
+ Accountable for meeting nursing home standards to meet facility, state, local and federal regulations.
**_Quality- Essential 15_** **%:**
+ Manage Census Activity (admissions, discharges, payer source changes)
+ Consistently monitors resident’s insurance coverage to ensure eligibility.
+ Knowledge of Medicare’s nursing home guidelines and limited coverage.
+ Attends the Current house meeting, monitors the current house report for any level of care changes, and ensures there is appropriate coverage.
+ Reviews Medicare for MSP questions and validation.
+ Attends educational programs regarding compliance at the Manager's direction.
+ May train or perform other duties assigned by management.
+ Reviews roster for Medicaid recertification.
**QUALIFICATIONS** :
AAS in related discipline (admitting/registration/patient billing/insurance) with 3 years of related experience, preferably in a nursing home setting, or an equivalent combination of education and experience. Requires a high degree of professionalism and motivation with excellent written and verbal communication and customer service skills; ability to work independently as well as in a team environment; highly collaborative; self-starter; strong computer skills and ability to type 45 words per minute. Strong knowledge of Medicare, Medicaid and HMO processes. High comfort level to meet with residents/families. Flexible to work weekends, other assigned hours and/or responsibilities as needed.
**NOTE** : This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pharmacist, Pending Licensure2024-03-28T05:01:42-04:00https://universityofrochester.jobs/84C533E19AE24A1D90F5B9ED46EE9A2F26GENERAL PURPOSE:
This job classification is intended to be used on a temporary basis for the employment of a staff member who has completed all educational requirements and has successfully graduated from an accredited school of pharmacy, but is awaiting final licensure and registration as a pharmacist in NYS (this person is not currently licensed in another US jurisdiction). Under the direct supervision of a registered pharmacist, a Pharmacist Pending Licensure with a valid NYS Intern permit may perform the functions of a Pharmacist. These functions include preparing, compounding, and dispensing prescriptions and medications for patients of SMH (Neonate, Pediatric, Adult, Geriatric) in accordance with all applicable state and federal laws and regulations for Pharmacy Practice. Employees within this classification are expected to sit for their licensure exams at the earliest possible time. Employees have a maximum of 1 year to obtain their Pharmacist License from NYS.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Read and follow departmental and hospital policy and procedures related to dispensing of medications. Dispense medications without error and resolve problem medication orders appropriately and in a timely manner. Check all products prior to dispensing as required
2. Process medication orders utilizing current information system technology to create and maintain patient profiles.
3. Document clinical activities and interventions on a regular basis
4. Direct work of technicians to ensure appropriate workflow as required.
5. Develop or participate in clinical practice by rounding with physicians, nurses, and other health care professionals on patient care units, as assigned.
6. Monitor assigned patient populations for clinical progress including renal/hepatic function, culture results, and other applicable laboratory tests. Recommend adjustments to therapy as necessary.
7. Identify the need for patient teaching and perform such tasks when necessary.
8. Conduct QA, MUE, or other research to document the value and contribution of clinical pharmacy services at URMC within the area of specialization. Participate in departmental Q/A processes such as reporting and following up on medication incidents, reconciling MARs, cost-savings initiatives, etc.
9. Resolve problems with appropriate and direct communication to all pertinent staff in a clear and concise manner. Identifies patient care problems and does not pass on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress. Problem-solving will often go beyond patient-specific issues and may require participation in interdisciplinary teams or revising hospital or departmental policies, procedures, or treatment guidelines. Contact supervisor for assistance when the solution is beyond their expertise or authority.
**QUALIFICATIONS:**
A degree in pharmacy (BS or Pharm.D.) from an ACPE-accredited school of pharmacy required. Pharmacist licensure from NYS must be obtained within 1 year of hire. Foreign graduates must have received a determination of equivalent training and education accepted by the NYS Board of Pharmacy. The candidate must also possess a valid NYS Pharmacy Intern permit. The position requires excellent communication skills, attention to detail, and independent judgment and decision-making preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 46,010 - $ 62,109 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-28T05:01:42-04:00https://universityofrochester.jobs/92C7FB1F67C14F428570CB46F746BF2126POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-28T05:01:42-04:00https://universityofrochester.jobs/9BC848758588460D9E53FC9FF0049F7F26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgement, performs routine and non-routine duties requiring highly advanced secretarial skills and proficiency for the Department of Dermatology, Division of Pediatrics. Secretary is responsible for considerable departmental administrative details and duties requiring extensive experience with policies, procedures, and practices of the University and the Department of Dermatology. Daily responsibilities include clerical, receptionist, response to billing questions, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center Department of Dermatology and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access and customer service issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**TYPICAL DUTIES:**
**Patient Scheduling/ Front Desk Support**
+ Schedule procedure and office appointments for pediatric patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider’s offices, and others regarding the status of patient requests for appointments. Accurately communicate to patient’s various preparation requirements for Derm procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients. May include coverage for front desk registration, check-in/out. Answers internal calls for access center ACD line.
+ Effectively maintain clinic schedules for sub-specialty (pediatric) specific patients, scheduling referrals within protocol parameters and ensuring schedule accuracy and volume metrics are met.
+ Monitors appointment schedules, systems, and resources. Provides feedback/suggestions to leads, supervisors and/or department stakeholders for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
**Administrative Support**
+ Disseminate correspondence to patients per direction from providers regarding results of procedures, tests and other information pertinent to patient’s dermatologic health. Assures schedules are accurate and changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Reconciliation of our box schedules against provider templates in eRecord, notifying supervisor of any discrepancies. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely.
**Workqueue and** **Inbasket**
+ Work multiple workqueues on a daily basis and maintain appropriate levels of messages in eRecord inbaskets. Assist teammates with coverage of inbaskets during vacations, absences and lunch periods. Respond to urgent requests within assigned workqueues in a timely manner.
+ Triages patient calls using expert knowledge to respond to individual patient needs within protocol. Determines when situations warrant contacting Administrators on Call, Security, or Public Relations.¿ Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
+ Attends and contributes to monthly staff meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma required.
+ Minimum of 2 years of relevant experience required or an equivalent combination of education and experience.
+ Experiences with surgical/appointment scheduling software and electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Collections Representative IV2024-03-28T05:01:42-04:00https://universityofrochester.jobs/A3C8DB0FCFBD4900A06D7B9B7EA641B226POSITION SUMMARY:
Responsible for overall management of the Specialty Care Department accounts receivable, both insurance and self-pay balances. Under the supervision of the Department Administrator, works directly with the Dentistry Central Billing Office, the treatment plan coordinator and residents to ensure the completeness and timeliness of claims filing, waiver accuracy, statement production and other related duties. Provides innovative ideas for development of sound fiscal processes, and direction and support for planning, developing, and training of Specialty Care staff on all billing activities and compliance thereof, acts as a liaison between Specialty Care and the Dental Central Billing Office. Recommends goals and objectives for billing processes.
**TYPICAL DUTIES:**
1. Serves as a focal point for answering questions and solving problems for difficult accounts, assists in problem identification, quantification, and resolution. Reviews status of aged, high dollar accounts and makes appropriate follow up with administrator, provider and DCBO or patient to resolve account issues and propose innovative alternative processes
2. Preforms collection and insurance related activities for Specialty Care patient accounts utilizing existing front-end staff for projects dealing with lower dollar amounts.
3. Seeks continued improvements in collection process by suggesting innovative processes, monitoring upfront collections and treatment planning processes with treatment coordinator, provider, DCBO and front-end staff.
4. Performs quality assurance monitoring; using specific criteria, measures quality, quantity, and timeliness of tasks performed; prepares related logs and management reports; prepares daily, weekly, and monthly productivity and management reports
5. Completes daily chairside reconciliation for Specialty Care ensuring billing codes are accurate and appropriate; verifies patient insurances daily and submits pre-treatment estimates to insurances in a timely manner
6. Coordinates activities of the area; trains and cross-trains employees within the area to perform billing, collection and financial counseling activities. Suggests, implements and teaches billing process to staff and residents keeping training and procedural documentation current.
7. On an exception basis, handles patient complaints and inquires, including correspondence; assures that patients are given prompt, courteous attention, in person, by telephone or by letter.
8. Serves as a liaison between immediate area and others – DCBO and Axium; confers with third-party representatives on a routine and as needed basis, attends internal and external meetings and seminars
Other duties and special projects, as assigned
**QUALIFICATIONS:**
+ Associates Degree in Business administration or related field preferred
+ 3 years of related collections experience or an equivalent combination of education and experience required
+ Knowledge of dental terminology, procedures, and computer experience required
+ Valid Work Permit preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-28T05:01:42-04:00https://universityofrochester.jobs/AEB7463327F146B6876A8EE30CF5CBB226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Specialist II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/B8D942BA2A9D4314B90D227BCDB6F7F426Responsibilities
**Position Summary**
Responsible for the University of Rochester Wilmot Cancer Center processing laboratory that supports clinical trials and basic science research through Hematology/Oncology for all division investigators. Provides direct management and teaching support at the professional level by directing the operations of the laboratory.
**Supervision/Direction Received**
General supervision by the Senior Health project Coordinator.
**Typical Duties**
Under general direction and exercising independent judgment, is in charge of the Processing Laboratory. Following approved protocols provided by the entity conducting the research, develop and install laboratory operating procedures that meet those approved protocol needs.
50% Provides technical support to study coordinators and collaborators. Prepares specimens for distribution to laboratories outside of University of Rochester Medical Center. Processing includes centrifuging, aliquoting, labeling, packaging, and forms preparation. Participates in research among multiple laboratories at the UR, other United States-based facilities, and international collaborators.
20% Review and evaluate laboratory results to ensure adherence to quality assurance and control procedures and review and evaluate quality of specimens generated by the lab and improve methods in the lab. Perform quality assurance on all data generated by the lab and perform analysis of data to ensure accurate reporting of results to the lab Director and investigators. Ensure the lab operates under Good Clinical Lab Practices. Coordinate and respond to audits. Respond to queries about quality of data from a centralized data management center. Develop changes in procedures to correct problems. Prepare quality assurance reports.
10% Develop and modify operating procedures and procedures for data collection and handling. Write and revise standard operating procedures for processing clinical trial samples for all protocols. Evaluate and modify training procedures to ensure that operating procedures are followed. In order to implement improvements, advise and assist technical staff with their proficiency and competency and retrain and/or teach new methods. Be accountable for the professional conduct and technical performance of the lab staff.
10% Keep abreast of trends in the lab’s fields of interest, identify literature of interest and use to improve the laboratories operations. Maintain relationships with study coordinators and investigators.
5% Help assess financial needs for new protocols. Evaluate fee structure based on expenditures. Identify and implement cost saving measures while ensuring quality.
5% Other duties:
+ Assist faculty researchers in the preparation of research proposals.
+ Maintain contact with vendors and technical representatives regarding lab’s work.
+ Orient visitors to the laboratory.
+ Recommend expenditures for laboratory equipment.
**Machines/Equipment Used**
Copier, fax, printer, computer, benchtop centrifuge, biological safety cabinet, freezers, dry ice
**Requirements**
Bachelor’s degree with major course work in field of assignment, and 2 years of related experience in field of assignment. A year or more of post-bachelorette academic work in field of assignment or a related field is desirable.
Disclaimer: The above description represents the proposed responsibilities for this position and is not intended to limit assignment of other work or duties as required by the laboratory director.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacist 2, Clinical Spec - Pediatric Intensive Care2024-03-28T05:01:42-04:00https://universityofrochester.jobs/BA1F1630389849BD8BA0EB28F99F687C26GENERAL PURPOSE:
The clinical pharmacy specialist is responsible for the provision of comprehensive clinical pharmacy services related to their area of practice to optimize safe, effective and cost-effective drug therapy. Activities may include participation as a member of an inter-disciplinary patient care team, provision of pharmacotherapeutic and pharmacokinetic consults, patient and provider education, and the development of best practice guidelines and policy related to pharmacotherapy. The clinical pharmacy specialist serves as a leader for the department in their specialty area of practice, organizing appropriate departmental initiatives and providing education and teaching for pharmacy colleagues, providers and trainees at all levels of practice. The clinical pharmacy specialist will also have a working knowledge of the operational aspects of the department and will contribute to the overall objectives of the department as an integrated member of the pharmacy practice team.
**SPECIFIC RESPONSIBILITIES:**
The Level II clinical pharmacy specialist is Post Graduate-Year 1 (PGY-1) and Post Graduate-Year 2 (PGY-2) trained in the specialty area (or equivalent clinical experience). This may be a new resident graduate or a clinical specialist in the first 3-5 years of practice.
**Clinical Pharmacy Practice:**
1. Provides comprehensive clinical pharmacy services for a specialized area of pharmacy practice including: Participates on inter-disciplinary patient care team rounds as appropriate to the specialty, provides consultative input on safe and effective drug therapy, manages established clinical pharmacy programs or services, monitors assigned patient populations for clinical progress including renal/hepatic function, culture results, and other applicable laboratory tests, recommends adjustments to therapy as necessary, provides patient education and discharge counseling, authorizes/verifies orders, supervises drug distribution when appropriate and required.
2. Documents clinical pharmacy activities as appropriate in the medical record or other systems (e.g. event reporting system).
3. Works collaboratively with other clinicians and health-care providers to implement and maintain innovative disease or medication management programs and clinical pharmacy services.
4. Participates in the development of global medication use management programs within the University of Rochester Medical Center including clinical guidelines, critical pathways, disease management and drug use programs.
5. Provides clinical leadership in area of specialty by serving as a mentor, coach and role model for all pharmacists in the department. Recognizes the need for mentoring and education and reach out in a positive and constructive way to facilitate learning and professional growth.
6. Directs and supervises the work of technicians to ensure appropriate workflow as required.
7. Conducts QA, MUE, or other research to document the value and contribution of clinical pharmacy services at URMC within area of specialization. Participates in departmental Q/A processes such as reporting and following up on medication incidents, reconciling MARs, and cost-savings initiatives etc.
8. Training: Maintains a personal and professional commitment to the training of future generations of pharmacists as exemplified by serving as a preceptor for pharmacy residency training programs offered at the University of Rochester Medical Center, contributes to student training experiences for IPPE and APPE rotations as assigned, provides didactic lectures, case studies and other interactive teaching programs to pharmacy students, pharmacy residents, and pharmacists. Provides didactic lectures to various divisions and departments of the medical center as requested including nursing, medical/surgical residents and students training in allied health professions.
9. Problem Solving: Resolves problems with appropriate and direct communication to all pertinent staff in a clear and concise manner. Identifies patient care problems and does not pass on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress. Problem solving will often go beyond patient-specific issues, and may require participation on interdisciplinary teams or revising hospital or departmental policy, procedures or treatment guidelines. Contacts supervisor for assistance when solution is beyond his/her expertise or authority.
10. Service: Holds active membership and participates in local, regional and national professional organizations in clinical pharmacy and/or specialty areas of practice. Conducts presentation of clinical education or research results at local, regional and/or national meetings. Provision of continuing professional education to peers in the community, region, and/or nationally. Recognition of expertise in specialty area of practice at a local and national level. Serves on departmental, hospital or medical center committees or task forces.
**QUALIFICATIONS:**
The Level II clinical pharmacy specialist is trained in the specialty area or equivalent clinical experience. This may be a new resident graduate or a clinical specialist in the first 3-5 years of practice. Doctor of Pharmacy degree, and a preference for specialty residency training. New York State Pharmacy License. The Level II specialist is expected to be board certified in the most relevant specialty area within 2 years of hire or promotion to Level II.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $125,008 - $161,990 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Supvr Food & Nutn Svcs, SMH2024-03-28T05:01:42-04:00https://universityofrochester.jobs/BF31F4AD0B034BE29D3658508BEF0E1226GENERAL PURPOSE:
Supervises employees involved in food preparation for patients and cafeteria customers and in food assembly for and delivery to patients.
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for the exercise of independent judgment:
+ Interviews, hires, orients and coordinates training of new employees. Plans work schedules and assures adequate daily staffing for areas of responsibility. Handles time reporting and associated record keeping. Recognizes employees. Evaluates performance. Performs disciplinary action. Discharges subordinates when necessary. Attends employee grievances and NYS unemployment hearings as requested.
+ Supervises the following areas to assure that sanitation requirements, quality standards and department goals are met and that the work is completed in a timely and cost effective manner: food inventorying, ordering, receiving, storage and distribution; hot and cold food production; ingredient control; diet office; patient tray assemble and delivery; patient snack and unit food stock assembly and delivery; ware washing; and kitchen sanitation.
+ Forecasts and orders food and supplies from external purveyors for patient and cafeteria menus using both manual and computer systems. Assures that adequate food supplies are received (or appropriate alternate arrangement are made) in a timely manner to meet the needs of their respective customers while controlling food waste.
+ Participates in collecting quality control and quality assurance data to meet requirements of New York State Department of Health, JCAHO and departmental standards. Examples: food scale reliability, recipe yields and taste, food and equipment temperature maintenance, accuracy of tray/supply assembly, appropriateness of portion sizes and timeliness of patient food delivery.
+ Coordinates maintenance of food service equipment in the main kitchen and on patient units.
+ Conducts routine operational meetings with employees. Schedules employees for, conducts and attends in-service programs, as appropriate. Conducts monthly classes for USA's regarding the food service aspect of their job.
+ Handles patient food-service related problems that are not solved by the usual procedures or timeliness. Uses available resources to advise patient units of charges to trays corresponding to changed patient diets.
+ Maintains security of food products and hospital property by limiting traffic through the main kitchen to authorized staff, locking doors and storage areas according to schedules, etc. Makes recommendations for the annual capital budget process.
+ Assists in guiding dietetic students according to defined learning objectives.
**REQUIREMENTS:**
High School graduate and 2 years in a supervisory capacity in Food Service or a related field; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Network Engineer I2024-03-28T05:01:42-04:00https://universityofrochester.jobs/CF9DFCDDF9274972AFDF245B9482AF8926GENERAL PURPOSE:
Provides implementation and operational support for organizational networks, including departmental LAN/WAN, backbone/data center infrastructures and network related services.
**RESPONSIBILITIES:**
+ Implements network and telephony solutions using timelines showing phasing, interdependencies and resource requirements.
+ Produces itemized project cost estimates, including labor and materials when needed, under the guidance of more senior network engineers. Completes work orders, providing guidance for subcontractors when applicable. Produces bills-of-material as requested by construction activities.
+ Performs network troubleshooting to identify root cause for any business impacting events, escalating when appropriate and collaborating with other team members as needed.
+ Documents network cable plant and maintains an inventory of network components throughout entire network infrastructure. Provides on-call coverage to service network interruptions following the direction received from senior team members, escalating when appropriate.
+ Participates in department and user initiated quality improvement projects. Attends technical classes or seminars and reads technical journals appropriate to maintaining skill proficiency.
+ Monitors network capacity and maximizes network availability, using network management tools.
+ Documents and implements standards for all network components. Assists in the development of policies and procedures, ensuring that documentation is kept current and complete.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required
+ Bachelor's degree preferred
+ 3 years of related experience required
+ or equivalent combination of education and experience required
+ Experience working with large enterprise-wide LAN/WAN environments in a University or Hospital setting preferred
+ Familiarity with network electronics, including optical networking concepts, routers, switches, etc. required
+ Familiarity with network management tools, such as Intermapper, Netdisco, Cisco Prime Infrastructure, etc. required
+ Familiarity with Ethernet concepts and network routing protocols such as OSPF and BGP required
+ Familiarity with structured cable plant components and techniques for both fiber and copper required
+ Demonstrated analytical and problem-solving skills required
+ Strong oral and written communication skills required
+ Thorough knowledge of TCP/IP protocols and addressing required
+ Cisco CCNA preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Secretary II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/E2805EECA0514A8A920A570E45E679DE26Secretary II
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Job ID
251850
Location
Memorial Art Gallery
Full/Part Time
TAR
Regular/Temporary
Regular
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**Opening**
Time as Reported Range URG 102 MAG-Creative Workshop
**Strong Candidate Identified**
No job description available
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Club Sport Coach I - Men's Club Rugby2024-03-28T05:01:42-04:00https://universityofrochester.jobs/E9F37A90FEEE4BE38C26695BAD37BC2426Responsibilities
**OVERVIEW**
This position is responsible for coaching the University of Rochester’s Men’s Club Rugby team in game strategies, techniques, and working towards the team’s overall success.
**RESPONSIBILITIES**
+ Plans and attends practices two times a week.
+ Ability to manage 20+ guys during practices.
+ Builds strong relationships with players.
+ Makes lineup decisions.
+ Attends weekly matches and tournaments (about five per semester).
+ Ability to effectively communicate with the team.
+ Ability to foster a community centered environment with an emphasis on player development and safety.
**REQUIREMENTS**
+ Candidate has at least two-years of rugby experience for both teams of 15 (15s) and teams of seven (7s). Preferred experience in both forward and back knowledge.
+ Certified through World Rugby.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Service Desk Support Tech II2024-03-28T05:01:42-04:00https://universityofrochester.jobs/F315EF4CA4E34AC99FC3A3D3AC153A8726GENERAL PURPOSE:
Provides phone, remote and chat support for a large customer base whose business functions rely primarily on computer-based technologies in a 24x7 environment. Provides high level of customer service and exhibits independent thinking in a fast-paced environment. Assists with training of new representatives, documentation and other projects as assigned. May participate in on-call rotation as needed.
**RESPONSIBILITIES:**
+ Provides advanced troubleshooting and resolution for technical issues related to computing hardware, operating systems, application software, email, networking, printers and scanners, backup utilities, antivirus, whole disk encryption and remote access that the first level team members are unable to resolve.
+ Provides technical expertise in meeting customer satisfaction and meeting enterprise strategic goals. Uses independent judgment in decision making when faced with unique customer situations.
+ Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going basis.
+ Assists with the coordination and implementation of technical strategies related to patient care, research, administration and academia. Acts as software/beta tester for new implementations and provides customer experience feedback. Acts as subject matter expert for applications/services.
+ Performs routine software installations and upgrades using remote software tools. Manages informational updates related to system outages requiring interaction with other technical groups or vendors.
+ Assists with the development and maintenance of technical documentation.
+ Provides project management support. Develops project timelines and milestones, communicates with appropriate user base, sets priorities and manages progression of project implementation tasks as assigned.
+ Keeps abreast of current desktop, network and LAN technologies through continuing education, journal review, web searches, on the job training and formal seminar opportunities.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or equivalent required
+ 2 years of customer service or other relevant experience required
+ Equivalent combination of education and experience required
+ Previous Service Desk or Call Center Experience preferred
+ Experience with advanced troubleshooting computer hardware and software issues for both Macintosh- and Intel-based computers preferred
+ Advanced experience supporting multiple technologies/hardware preferred
+ Experience working with eRecord preferred
+ Ability to travel between work sites required
+ Flexibility to work shifts necessary to accommodate 24/7 coverage, which may include nights, weekends and holidays required
+ Exceptional customer skills, including the ability to diffuse difficult situations required
+ Strong communication skills required
+ Excellent problem-solving abilities required
+ PC and Windows knowledge, particularly Microsoft Office suite preferred
+ Intermediate understanding of LAN/WAN technologies preferred
+ Ability to troubleshoot hardware/software, network and network configuration (TCP/IP), including the ability to troubleshoot without remote access preferred
+ Demonstrated project management skills preferred
+ A+ Certification or Google IT preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Revenue Cycle Analyst I2024-03-28T05:01:42-04:00https://universityofrochester.jobs/FB60350E3A6E4829B532A1E0F19028FC26Responsibilities
**Job Summary**
Supporting cash applications management, the cash applications (C/A) analyst will work in a complex and collaborative environment that will require independent action to review issues affecting optimal workflow and/or reimbursement. Responsible for gathering, interpreting, and summarizing data into recommended actions. This role will also serve as the liaison for assigned cash application related projects. Functions include, but are not limited to: assessing data from different sources; delving into data to discover trends and inconsistencies; partnering with United Business Office colleagues, departments or other stakeholders to ensure collaboration on shared projects. The C/A analyst will be a diligent problem solver, creatively using data to present findings and recommendations to the Managers of the Cash Applications team who will act on those recommendations. The C/A analyst must have effective problem-solving skills and demonstrated working knowledge and high-level understanding of data reporting, analytics and revenue cycle operations. This position reports directly to Associate Director of Cash Applications.
**Key Functions and Expected Performances**
With general guidance from the UBO Cash Applications Associate Director:
**30%** Evaluates data to improve business operations in Cash Applications. Comprehensive analysis (gathering the data needed) to solve problems; interpreting the data and then summarizing it into recommended actions. This may require analyzing reports from available internal reporting systems and external payer resources.
**25%** Works with UBO Cash Applications managers and external payers to resolve missing payments, payment problems and credit balance resolutions. This may include reviewing Cash applications procedures to confirm accurate posting and resolution and escalating to the manager for additional investigation and action plan development when required.
**20%** Responsible for researching and resolution of PLB balances within the faculty practice and for shared PLB transfers across entities.
**20%** Responsible for enrollment of EFT and ERA applications for various payers as needed.
**5%** Perform QA reviews on associate’s batches and various Cash applications processes and procedures.
May perform other duties as assigned.
**Qualifications:**
Required:
+ Bachelor’s Degree and 1 of related relevant healthcare billing office experience; or equivalent combination of education and/or experience.
Preferred:
+ Demonstrated organizational and problem-solving skills
+ Effective written and verbal communication skills
+ Strong working knowledge of the professional billing software applications
+ 2-4 years cash application, accounting or finance background
+ 1-year data reporting experience
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.03 - $35.04 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Security Rep III, MAG2024-03-28T05:01:41-04:00https://universityofrochester.jobs/8A81CCF6135746BBB69FA2F25AB8388826GENERAL PURPOSE:
Position reports to Facilities Director. Requires a vast knowledge of building and security system. Oversees alarm maintenance, fire safety, cameras and building security. Responsible for over-seeing Security Ambassadors on a daily basis. Must have good critical thinking skills; have the ability to quickly observe a situation and act appropriately. Position requires frequent standing. Must have excellent public relations skills as the job requires constant interaction with visitors, staff, volunteers, school groups, etc. Required to work weekends, evenings, holidays, and the Clothesline Festival.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Acts as liaison to Facilities Director along with Department of Public Safety to ensure safe and smooth operations of the MAG. Performs annual fire alarm and security walkthroughs with outside agencies. Acts as main contact for issues pertaining to building's security equipment and controls. Records information found during Alarm and Security Monitor inspections. Adds to knowledge continually about the physical building and report problems.
2. Monitors outdoor surveillance cameras for suspicious behavior. Maintains incoming Packages/Parcel log. Reports phone communication malfunctions and addresses malfunctions with Finger Lakes Communications. Assists with evacuating the building during fire/emergencies. Familiar with layout of the building including alarms and monitors throughout. Ensures compliance of applicable policies and regulations while implementing security measures.
3. Schedules Security Ambassador department; including regular shifts as well as security requisitions, schedules staff for events originating from other departments. Acts as primary trainer for Shift Lead position as well as SA positions. Assigns and removes keys to staff. Oversees Key distribution and log, UR emergency binder, Property passes, parking passes, staff emergency lists etc. and maintains these records. Controls Visitor/Staff into and out of building (internal and external customers). Interacts with staff/visitors/contractors (internal and external customers). Assists with SA's annual reviews with Director of Facilities. Oversees SA's while on duty and monitors performance. Responsible for recovering funds from departments requesting extra SA service thru documentation/billing process.
4. Works with DPS to schedule and plan annual 4-hour SA department training. Prepares and maintains monthly department training. Requests assistance for any incidents requiring documentation. Maintains proper documentations and communicates that information effectively. Works in conjunction with outside agencies for hiring new staff, including the RCSD. Supports the Director of Facilities when hiring new employees by conducting reference checks, phone interviews, and is part of the in-person interview team. Attends outside trainings.
5. Delivers an exceptional customer service experience to museum guests. Observes and protects the art collection by patrolling assigned areas. Answers visitors¿ questions about the collection. Explains museum rules to visitors as needed. Maintains knowledge of museum access rules. Contributes to a team atmosphere through open and clear communication. Gains general knowledge of museum activities.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor's degree required or equivalent combination of education and experience.
+ Prior experience working with the public is a plus.
+ Excellent communication and interpersonal skills required.
+ Microsoft/Outlook is required.
+ Excel skills preferred.
+ Ability to lift up to 30 lbs. and walk the outdoor building perimeter.
+ Proficient in the use of phone and 2-way radio.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) GYN and Chronic Pain - Nurse Practitioner/Physician Assistant2024-03-28T05:01:19-04:00https://universityofrochester.jobs/137DC0874AFD4A03AB8543326417003126Responsibilities
Exciting opportunity for an experienced advanced practice provider to work in collaboration with a multidisciplinary team in the provision of clinical care, for patients with gynecologic needs including chronic pelvic pain at the Adult Pelvic Health and Center for Advanced Laparoscopic Surgery office. The APP will work with our minimally invasive surgeons in caring for patients with chronic pelvic pain needs including endometriosis, pelvic floor dysfunction, pelvic congestion syndrome, and other chronic pelvic pain concerns, in addition to providing routine gynecology care. The APP as part of the multidisciplinary team provides direct patient care and management, in-basket management, follow-up and education for patients. Candidates must have excellent communication skills, self-motivation for on-going learning, flexibility, interest in quality improvement, and teamwork experience. Prior experience or exposure to managing chronic pain, and experience in gynecology is highly desired. No new graduates. **Experienced APPs only due to high level of autonomy** **.** Candidates must be NYS NP, PA or CNM licensed/license eligible, and eligible for certification. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** OB/GYN Department
**Full/Part Time:**
**Schedule:** 40 hours(USA-NY-Rochester) Neurology, RN, Nurse Navigator Outpatient2024-03-28T05:01:19-04:00https://universityofrochester.jobs/935DFEF890EA4BCE99663BD3376925ED26Responsibilities
The role of the UR |Neuro Navigator is to make neurologic health ever better everywhere. In partnership with all members of the UR | Neurology team, the navigator integrates service delivery and proactively guides and supports patients through our complex health care system. The navigator offers patients seamless care by integrating primary, secondary and tertiary services. One of the main aims is to build productive relationships with patients and their caregivers, healthcare clinicians from hospital, to in home care, to skilled nursing health care facilities, outpatient clinical service and service to our community. This role is dependent upon methodological considerations, capitalizing on new insights from regular evaluations. Plan. Do. Study. Act. Our neurology department Navigator roles have similar functions and will be required to develop in partnership with UR nursing and UR Neurology specialty specific plans of care team delivery. This requires a current NYS License.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT: 40 hours,(USA-NY-Rochester) Accounting Asst III2024-03-27T05:11:00-04:00https://universityofrochester.jobs/3B2D5766C14040DBAFA18F8F4E83154A26Responsibilities
**Position Summary:**
Performs professional accounting and bookkeeping activities at a level requiring knowledge and application of general accounting theory, techniques and practices knowledge of the University general accounting systems. This position requires the ability to communicate on a professional level with faculty, staff, students, and other departmental personnel from diverse backgrounds, as well as the ability to work independently and as part of an experienced, and highly effective administrative team.
**Responsibilities:**
**Reconciliation and Auditing of data/activities (30%)**
+ Develop monthly ledger reconciliation and analysis. Prepare routine monthly financial reports and reviewexpenditures. Maintain accounting reconciliation and expense transaction files.
+ Investigate, obtain and verify missing back up documentation for all expenses.
+ Analyze ledger accounts to determine accuracy of expense entries, investigate timing differences or errors, working cross-functionally to correct, examine account documents to ascertain that transactions are properly supported in accordance with University policy and procedures; initiate corrective action or recommended solutions as appropriate.
**Processing (30%)**
+ Prepare and process journal entries, purchase orders, supplier invoice requests, deposits and expense reimbursements, as needed. Check reasonableness of all reviewed expenses and examine accounting documents to ascertain that transactions are properly supported in accordance with University and sponsor policies and procedures.
+ Maintain all accounting transactions documentation including scanning and filing materials.
+ Monitors purchase orders for the WCI ensuring that they are not overspent or expired.
+ Manage departmental Purchasing Card
**Space/Equipment Management (10%)**
+ Equipment Inventory, Equipment Maintenance, and Telecommunications Planning.
+ Maintenance of equipment inventory database, tag equipment,process related paperwork for Plant Accounting Office for equipment disposition.
+ Reconcile monthly telecommunications statements.
+ Prepare new telecommunication requests, facilities work orders and changes to equipment.
**Finance Office Admin (20%)**
+ Manages office organizational details, supply ordering, and procedures to ensure an efficient, and prepared work environment. Receive packages for department administration and labs.
**Perform other related work as required (10%)**
**Qualifications:**
+ 3-4 years of related work experience; or an equivalent combination of education and experience
+ Ability to thrive in a high-volume work environment
+ Excellent communication and customer service skills
+ Superior organization skills
+ PC experience (Excel required, Outlook and Word preferred)
**Preferred Qualifications**
+ AAS degree in Accounting/Bookkeeping
+ Advance skill level in Microsoft Office/Excel and related office applications required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr IT Business Analyst2024-03-27T05:11:00-04:00https://universityofrochester.jobs/4E492139728441228475D8B4B844C6CA26GENERAL PURPOSE:
The Sr. IT Business Analyst provides leadership and expertise and works closely with their peer group, team leads, application build teams and business, financial, operational, research and other stakeholders as designated to support their assigned project and/or peer group functions. Develops strategies, requirements and design documentation along with use cases, based on user input. Designs future state workflow and business processes, process analysis and creates testing strategies and offers input to their peer team that supports planning and implementation of new systems or functions to ensure they are delivered with quality. Capable of managing multiple inputs, requests and being a strategic leader who can work with undefined specifications to define the need. Requires expertise in customer engagement management and IT portfolio management.
**RESPONSIBILITIES:**
+ Documents current state and future state process and conducts gap analysis for assigned projects. Works with user communities to understand and document business requirements. May lead design sessions and designs complex enhancements fulfilling user requirements and goals.
+ Leads or actively participates in retrospective events with a continuous improvement mindset. Leads and mentors the identification, recommendation and delivery of improvement opportunities for the business analysis and project processes. Acts as mentor and role model for more junior analysts. Shares knowledge, provides cross-training and peer support. Develops and reviews procedures for business analysis and project lifecycle processes with Project Management Office.
+ Keeps current with business and strategic goals. Understands other University service providers. Develops a broad knowledge of University roles, processes, tools and architecture to better understand how the team works together to meet users' needs.
+ Leads business processes to identify needs, problems and opportunities and develops strategies to maximize opportunities/value delivery. Engages with business leaders and users to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value. Writes and/or offers input to business cases for future potential projects. Leads estimation and provides input for planning of future work with Project Management Office.
+ Delivers assigned tasks in alignment with project plans and estimates. Leads or participates in project communications/meetings to promote and communicate project goals, timeframe and high-level changes.
+ Leads design reviews and code/configuration walkthroughs with technical, functional and/or vendor teams.
+ Works closely with functional and technical testers to prepare test plans, test scenarios and test data to complete testing and business process validation.
+ Leads user events to promote and communicate project goals, timeframe and high-level changes and conduct training.
+ Initiates and/or actively participates in smaller projects/enhancements, delivering tasks in alignment with project plans and estimates.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree in related discipline such as Computer Science, Mathematics, Statistics, Business, Data Science or Engineering required
+ 5 years of relevant experience required
+ or equivalent combination of education and experience required
+ Experience with project management from planning through implementation required
+ 1 year in a supervisory capacity preferred
+ Clinical or higher education experience preferred
+ ServiceNow, JIRA and/or Project Portfolio Management (PPM) software experience preferred
+ Excellent leadership, verbal and written communication, presentation, analytical and problem-solving skills required
+ Proven track record executing multiple work streams and producing consistent results required
+ Ability to distill technical information into succinct and digestible information for a broad, non-technical audience required
+ Extensive computer literacy, including experience in Microsoft Office, particularly Excel, Teams and PowerPoint preferred
+ Certification of Capability in Business Analysis (CCBA) or Professional Business Analysis (PMI-PBA) preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Residency/Fellowship Admin II2024-03-27T05:11:00-04:00https://universityofrochester.jobs/711F81715D0D4D808C171E81BA1011CF26GENERAL PURPOSE:
Completes administrative support services for medical staff and officers, including processing of applications and appointments, orientation of new staff members and communication of information between staff departments and administration. Processes billing, collection and deposit of staff dues, including maintenance of related records. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from more senior level roles.
**RESPONSIBILITIES:**
**Executive Assistant General Surgery Residency Program:**
+ **Assist with the progression of individual residents to assure their experience is in compliance with the requirements defined by the ACGME Residency Review Committee; compile, analyze and develop summary semi-annual feedback reports, and minutes.**
+ **Achieve and maintain working knowledge of all program requirements set forth by the ACGME and The American Board of Surgery (ABS) and Subspecialty Boards.**
+ **Develop, collect, analyze Survey Monkey surveys for resident recruitment, orientation and additional applications as necessary; deliver a summary and recommendations for impacted and related-projects.**
+ **Compile and distribute resident annual faculty education report cards and program feedback.**
+ **Manage residency events including annual research symposium, and annual health and wellness fair. Assist program administrator with additional event planning/preparation as needed such as new resident welcoming event resident group outing/retreats, and alumni events. These events are critical to the success of the residency program related to recruitment and retention of residents.**
+ **Manage residency related expenses based on allocated budget.**
+ **Manage resident assignments of call space and supplies; facilitate repairs of necessary supplies as needed. Coordinate with services departments of the University and external vendors and negotiate quotes as necessary.**
+ **Develop and maintain alumni data base for reporting. Responsible for data integrity and maintenance. Develop, manage, and deliver surveys annually for program quality improvement.**
+ **Assist Program Administrator in preparation of ACGME site visit preparation for General Surgery as needed.**
+ **Monitor and manage compliance pertaining to, HIPAA, mandatory health requirements, mandatory hospital activities and other institutional and national requirements. Develop and maintain well organized, thorough electronic files that demonstrate compliance.**
+ **Monitor duty hours compliance for Internal Medicine residents to ensure compliance with New York State Section 405 regulations weekly; investigate potential violations and provide feedback to Program Director and/or residents, as needed.**
**General Administration**
+ **Manage aspects of daily office functions (phones, meetings, conferences, vendor contact, mail, etc.)**
+ **Assist with IPRO unannounced site visits by ensuring that resident administration, staff and residents have been informed of the process; that GME has all of the pertinent program information in a timely and efficient manner.**
+ **Monitor, assess, and inspect delineation of competency procedure data input and evaluations of each resident for the purpose of residency credentialing of supervision for the ACGME.**
+ **Assist as back-up for Clerkship Coordinator in her/his absence.**
**Manage and Coordinate Complex Schedules for over 40 General Surgery Residents:**
+ **Define the General Surgery Residency settings in Med Hub and as the Primary Administrator for MedHub. Create, upload and inspect and execute schedules, evaluations, procedures, resources, curriculum documents in MedHub, as described below.**
+ **Assist in development, and execution of the yearly rotation/vacation schedules (SMH and HH, and FFT, Schedules) for General Surgery, and Rotating Residents from Ortho, ENT, Urology, EM, Anesthesiology while on General Surgery service in MedHub. Inspect and update schedules on a monthly basis.**
+ **Develop and maintain the curriculum document and evaluation matrices in MedHub for each rotation and each trainee, allowing for automated distribution of curricula and/or evaluations to the appropriate trainee and faculty at the appropriate time. Anticipate, execute, and gather manual assignment of evaluations in MedHub on an as-needed basis.**
+ **Inspect and analyze duty hours for Surgery residents and fellows to ensure compliance with NY State and ACGME regulations weekly for GME and the program; investigate potential violations and provide feedback to the Program Director.**
+ **Manage Med Hub conference calendar for resident events.**
**Coordinate the intern recruitment process:**
+ **Develop and prepare residency recruitment materials for interviews and incoming orientation processes for residents and fellows.**
+ **Utilize the Electronic Residency Application System (ERAS) Application Service to respond to phone and email requests from applicants.**
+ **Welcome and interact with applicants on interview day, ensuring their professional needs for acclimating to SMH are taken care of.**
+ **Serve as back-up to the GS Program Administrator for Electronic Interview Scheduling system.**
+ **Develop and populate the initial Rank List based on interview and application/ scores and prepare applicant rank slide shows.**
+ **Participate and take meeting minutes at interview day rank meeting.**
**Manage and Coordinate Residency Education**
+ **Manage all aspects of didactic residency conferences requiring collaboration across URMC as well as outside entities with direction from the associate program director for curriculum. Propose topics and speakers designed to meet educational needs/gaps to provide adequate coverage of required subject areas. Maintain, prepare, and submit all related compliance reports based on Accreditation Council of Graduate Medical Education (ACGME) requirements.**
+ **Provide administrative oversight of all resident and fellow mandatory sessions and courses. Ensure registration, schedule, and materials are complete and provided to residents prior to course.**
**Social Media Coordinator:**
+ **In collaboration with the Program Director and/or Residency Administrator, develop and maintain residency program external website. Research best practices, survey residents and make recommendations about how changes would stimulate greater interest and promote high levels of web traffic to generate increased candidate interest in the Program.**
+ **Create, develop, launch and manage relevant social media presence(s) for the Internal Medicine Residency Program for various purposes (recruitment, wellness, alumni relations, etc.). Develop and/or import content, manage posts and respond to followers.**
**Other duties as assigned**
**QUALIFICATIONS:**
+ Bachelor's degree and 2 years relevant experience required
+ 1 year of relevant experience in an administrative capacity, or equivalent combination of education and experience preferred.
+ Applicant must able to work independently, manage multiple responsibilities and work productively with limited to no guidance in a very busy and sometimes congested environment. Applicants must be well organized, detail-oriented, and possess strong interpersonal skills preferred.
+ At least 3 years of relevant administrative experience is desired preferred.
+ Exceptional communication skills are essential, in addition to strong organizational, interpersonal, and technical skills, with the ability to easily learn new software and web-based applications. Proficient in Microsoft Office, utilizing all the programs within Microsoft (Excel, Word, Outlook, etc.) to work and communicate efficiently preferred.
+ Must be able to make independent decisions, prioritize and manage multiple responsibilities and work productively in a team-based, busy environment. Other desirable attributes are the ability to plan, implement and analyze processes and improve upon them to enhance efficiency and effectiveness preferred.
+ Must have reliable/efficient transportation.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-27T05:10:50-04:00https://universityofrochester.jobs/EFEA89ACB19245D2AD9B5E1CAD078B4D26Responsibilities
**General Purpose:**
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, appointment scheduling, task management, telephone call management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**Responsibilities:**
**Reception:** Greets students/patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination. Obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
**Registration:** Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, as needed.
**Appointment Scheduling:** Schedules new and return visits to ambulatory care using the electronic medical record; reports any problems to Supervisor.
Collect co-pays as appropriate, prepare end of day reconciliation per departmental guidelines; reports any discrepancies to supervisor.
**Telephone Management:** Answers phone in a timely and courteous manner. Manages incoming calls as per department guidelines. Provides appropriate information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, takes messages and/or sends tasks per department protocols.
**Performance Analysis:** Edits and corrects registration errors and completes missing registration data. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
**Customer interaction:** Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
Other duties as assigned
**Qualifications:**
+ High School diploma required
+ Medical terminology preferred
+ 2 years related work experience in an administrative office or customer service field required
+ Equivalent combination of education and experience accepted preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) WCC7 - Wilmot Cancer Institute - Nurse Practitioner/Physician Assistant2024-03-27T05:10:23-04:00https://universityofrochester.jobs/660B7C0A52DD439BA4784A41B2E7E58326Responsibilities
This is an opportunity for a motivated APP to join the inpatient provider team at the Wilmot Cancer Institute. This APP will provide direct care for solid oncology and hospital medicine patients in collaboration with the attending MD. Primary responsibilities include assessing acute medical conditions, daily management of patient care, admissions, discharges, and participation in multidisciplinary care team rounds. Applicant must be motivated, flexible, independent and possess excellent clinical skills. Strong organizational, team and communication skills are essential. Must be NYS eligible for NP certification. ACLS/BLS certifications required. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Full Time position (13 hours shifts), D/N, Weekend and holidays per unit policy.(USA-NY-Rochester) Pediatrics - Clinical Resource Nurse - Patient Access Specialist Inpatient2024-03-27T05:10:23-04:00https://universityofrochester.jobs/850A5BBC582B4D1CAD9AFC1F8B3CDFE326Responsibilities
facilitate/coordinate patient flow through Golisano Children’s Hospital through timely admission of patients from ambulatory areas, Peds ED, direct admits, and transfers from outside hospitals. Exciting opportunity to continue to develop the PAS role and expand daily coverage for GCH. Strategic thinker, excellent communication skills, ability to multitask, and comfort level with navigating conversations across disciplines are highly desirable for the skill set. The PAS will interface regularly with provider teams, emergency department staff, all inpatient/outpatient areas, and patients and families. BSN and 3-5 years of pediatric nursing experience required. Previous leadership experience is desirable. Must have flexibility to meet scheduling needs.
**Qualifications**
Requires a Bachelor's Degree in Nursing or related field and an active New York State license in good standing. Applicants will need 3 - 5 years of pediatric nursing experience required. Previous leadership experience desirable. Must have flexibility to meet scheduling needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT – 40 hours / 8-hour shifts (D/E)(USA-NY-Rochester) Mary Parkes Asthma, & Pulmonary Care - Respiratory Therapist 2 Outpatient2024-03-27T05:10:23-04:00https://universityofrochester.jobs/AAB8BEFF41264A3E9139BABE5889737326Responsibilities
Great opportunity for a Respiratory Therapist (RRT) to work in a multidisciplinary outpatient Center of Excellence serving asthma and pulmonary patients. This position works closely with pulmonary specialists who treat asthma and all aspects of lung disease. Primary responsibilities include performing highly specialized Pulmonary Function Testing (PFT), assisting within the clinical operations including oxygen qualification, coordination of durable medical equipment and patient and family inhaler teaching. RRT with previous experience recommended Fragrant free work environment.
**Qualifications**
Registration in Respiratory Therapy plus 2-3 years related work experience; or an equivalent combination of education and experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 32.50 - $ 42.25 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Respiratory Care
**Full/Part Time:**
**Schedule:** FT position available, days, no weekends or holidays, 10 hour shifts available(USA-NY-Rochester) Primary Care Network (Penfield NY) - Nurse Practitioner/Physician Assistant2024-03-27T05:10:23-04:00https://universityofrochester.jobs/CF446B3E0D924C51B343283E370CA9C126Responsibilities
Exciting opportunity to join a Family Medicine Practice in the Penfield, NY area and become part of an interdisciplinary team that provides patient care utilizing the Patient Centered Medical Home model. The practice specializes in providing care from infants to the elderly. Responsibilities include: evaluation and management of acute/chronic illnesses, ordering/interpreting/communicating diagnostic tests and results, complete physical exams, Wellness visits, hospital/ED follow-ups and Transitional Care Management, collaboration with network based physicians and medical team regarding patient care, facilitating appropriate referrals to specialists or community-based agencies, opportunities for office based procedures, patient education/counseling intended to maintain or restore physical/emotional health and function, and educational support for various learners consistent with the goals of the UR teaching institution. Ultimately, the APP will have the opportunity to establish a team supported patient panel. Excellent communication and collaboration skills are essential with the ability to exercise independent judgement and initiative. An APP mentoring program is available for all new hires along with thoughtful onboarding. The candidate must have completed NYS FNP/PA certification along with licensure and have applied for DEA registration prior to hire/start date.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - 67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available (40 hours). Five days per week, daytime hours.(USA-NY-Rochester) Pediatric Operating Room - Registered Nurse- 2 Inpatient2024-03-27T05:10:23-04:00https://universityofrochester.jobs/E2CCAE4D1EAD42AABC9FAD6A6660CE9126Responsibilities
Seeking enthusiastic individuals, excited to be a part of a multidisciplinary team that cares for pediatric patients across the age continuum. Specialties include general surgery, urology, dental, OMFS, neurosurgery, plastics, burns, ENT, and orthopaedics. Requires a nursing degree from an accredited Nursing Program and an active New York State RN license in good standing. New graduates welcomed!
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Perioperative Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available. D/E/N, 8/10/12 hour shifts, holidays, weekends, and on-call responsibilities.(USA-NY-Rochester) Highland Hospital and Strong Memorial Hospital Well Newborn Nursery and Non-Acute Neonatal Intensive Care - Nurse Practitioner/Phy...2024-03-27T05:10:23-04:00https://universityofrochester.jobs/16B92D0D79974B0B91E106791FF5277126Responsibilities
A unique opportunity to join the URMC Neonatal APP team as a PNP, NNP or PA. As part of a growing and dynamic team, you will provide coverage **primarily** at Highland Hospital newborn nursery and special care nursery. Additional area of coverage and future opportunity to cover Strong Memorial Hospitals Well Newborn Service and non-acute infants at the Level IV Regional Perinatal Center.
+ Well Newborn and Special Care patients within Highland Hospital (HH)
+ Well Newborn and Non-Acute NICU patients within Strong Memorial Hospital (SMH)
+ Active teaching hospital with daily educational opportunities
+ Busy HH and SMH delivery service with APP attendance at high risk deliveries
+ Opportunity for future Level VI coverage and credentialing/ shift coverage in regional Level I and Level II newborn /special care nurseries _if interested_
+ Schedule flexibility available
+ 24/7 in-house Neonatologist coverage at the Level IV NICU
+ Extensive orientation program offered.
**Job Duties and Responsibilities:**
1. Care for well neonates and special care neonates independently with support from a collaborating Physician
2. Care for non-acute NICU infants in collaboration with Attending Neonatologists, other APPs and Residents while maintaining a high level of autonomy to achieve desired patient outcomes
3. Completes daily patient evaluations and assessments. Documents pertinent findings in patient record.
4. Orders and interprets radiographic, laboratory and other diagnostic tests
5. Obtain medical history and performs comprehensive physical examinations.
6. Instructs and counsels patients and families in collaboration with other health team members.
7. Performs routine procedures and emergency procedures.
1. Umbilical line placement (UA/UV)
2. Endotracheal intubation
3. Circumcision
8. Delivery room stabilization and management of neonates.
9. Writes medication and other medical orders.
10. Coordination and management of discharges
11. Provide education for APPs on orientation, APP students, APP Fellows, Medical Fellows and Residents
12. Identifies and participates in research and quality assurance activities, as needed.
13. Other duties as assigned.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Pediatric Services
**Full/Part Time:**
**Schedule:** FT position (40 hours), D/N rotating, weekends/holidays. PT & Per Diem availability, D/N rotating, weekends/holidays; Full Time orientation required(USA-NY-Rochester) ENT - Outpatient Otolaryngology - Nurse Practitioner/Physician Assistant ,opportunities available at Rochester, Geneseo, and Canan...2024-03-27T05:10:23-04:00https://universityofrochester.jobs/55D4D9E05D7C47FBAE83EB3DB9F7484226Responsibilities
This is an exciting opportunity for an experienced NP/PA to join our team, working in an interdisciplinary otolaryngology office that integrates education and clinical care. Responsibilities will include diagnosing and treating patients with a variety of acute otorhinolaryngologic problems. Opportunity to learn/complete many in-office procedures. This position is suited for a self-motivated NP/PA who possesses strong organization, effective communication, and critical thinking skills. Must be a team player but also feel comfortable seeing patients independently. Will direct bill for services. Past experience in urgent care, ED, and/or ENT highly preferred. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. Requirement: Current certification through NYS as an NP/PA. Ability to meet productivity targets.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available (40 hours), daytime hours, no weekends or call(USA-NY-Rochester) Clinical Suppt Tech 3,CoreLab2024-03-26T05:29:57-04:00https://universityofrochester.jobs/173781C297DA4414A7E33CE9AA2807AE26POSITION SUMMARY:
Under the supervision of the section Supervisor or Operations Coordinator, the Lab Clinical Support Tech III serves as a lead technician in performing, coordinating, and trouble- shooting more advanced duties in the laboratory. Exercises advanced knowledge, judgment and problem-solving skills. Is able to perform essential functions of a Laboratory Clinical Support Tech II and meets the criteria for completing training in advanced assignments and/or successfully completes training for Lab Clinical Support III level assignments as designated by section. Serves as a primary resource to physicians, nurses, and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Operations Coordinator, Clinical Support Tech IV, or Medical Technologist II in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system, biosafety cabinet, scanner, cassette maker, and pre analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. Uses advanced knowledge of specimen requirements and stability. Follows appropriate transport/shipping protocols to prepare specimens for transport to the designated laboratory for testing. (30%)
2. Interprets physician’s requests and uses the appropriate protocol for handling unique patient registrations and LIS log-ins. Uses advanced knowledge of the laboratory information system to perform functions such as; billing credits, test cancelations, result entries, report printing and printing of task and specimen tracking lists. (15%)
3. Receives incoming telephone calls and triages calls to appropriate laboratory as necessary. Manages requests for faxed results and provides specimen requirements and stability information. Provides results to physician offices and health centers as necessary. (15%)
4. Provides problem resolution for sample handling; missing information, split samples, sample retrievals, misdirected samples, and requests for additional samples. Independently follows up on all problems and discrepancies as needed with the Patient Accounts Office, Patient Registration, Medical Records and the laboratory Billing Office. (15%)
5. Trains new and current staff on new procedures. Conducts remedial training as necessary. (10%)
6. Participates in quality monitors and initiatives. Performs internal quality checks to facilitate smooth and accurate operations. (10%)
7. Performs other responsibilities and projects as assigned. (5%)
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Financial Coordinator III2024-03-26T05:29:57-04:00https://universityofrochester.jobs/2F0E9AFF8DC4471287B9B2C12D40129D26POSITION SUMMARY:
Coordinates all aspects of financial arrangements for inpatient admission of transplant patients to SMH including outpatient services rendered before and after the transplant. Coordinates claims processing and payment application and/or authorization, including physicians' bills, for all foreign transplant patients and for all special transplant contracts such as the National Bone Marrow Donor's Program, and for all demonstration projects such as the national umbrella contracts. Responsible for the patient account from preadmission until the final bill is produced.
**SUPERVISION AND DIRECTION EXERCISED:**
Monitors own performance on assigned responsibilities. May train and coordinate activities of peers or lower classified support staff as assigned to the Transplant Preadmission Unit in SMH Admitting.
**MACHINES AND EQUIPMENT USED:**
Telephone, CRT, PC, photocopier, FAX, pneumatic tube system, adding machine/calculator, printer, plate-maker, imprinter, and other standard office equipment.
**TYPICAL DUTIES:**
1. Makes decisions using approved procedures and some independent judgement regarding security of high dollar ($100,000+) patient accounts and communicates these decisions directly to the Transplant Program Coordinators and the patients.
2. Provides input for new procedures relating to admission and securing of accounts for transplant patients.
3. Works with Program Managers to gain insurance approval for experimental and/or new transplant procedures.
4. Obtains commitment from third-party payors to pay for transplant services.
5. Maintains good working relationships with third-party payor representatives, Transplant Coordinators and transplant Physicians.
6. Maintains transplant approval lists for after-hours use by the Admitting Office; may be on-call for same.
7. Provides appropriate reports to management.
8. Documents automated account record.
9. Applies Hospital's financial and credit policies as needed.
**QUALIFICATIONS:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health Care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.37 - $ 27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-26T05:29:57-04:00https://universityofrochester.jobs/2F45BA9BC7CB4CFD96782E1B0AC56D6526POSITION SUMMARY:
With general direction and with some latitude for initiative and judgment, perform routine and non-routine duties. Require advanced secretarial skills and proficiency. Provide secretarial support for the AIR a division of Strong Memorial Hospital.
**RESPONSIBILITIES:**
+ Perform check-in & check-out functions during clinic time. Responsible for the accurate and complete registration of all patients. Maintain watch over waiting room to ensure patients have been checked and ushered into exam rooms in a timely fashion. Keep patients informed of wait times. Serve as receptionist to all people coming into office.
+ Perform the following duties: Book return clinic visits, optimizing provider schedules. Verify patient insurances prior to scheduled appointment times via electronic methods. May also require telephone calls to insurers and patients for verification. Assist with reminder phone calls to patients, and rescheduling of bumped patients.
+ Manage eRecord work-queues and clerical pool messages. These include performing tasks such as obtaining prior authorizations for skin tests, queuing medication refills, managing release of information requests, etc.
+ Manage incoming and outgoing phone calls, route calls to appropriate areas and/ or task detailed messages to providers and other staff members. Responsible for courteous and efficient phone communication.
+ Perform other secretarial activities of office for cross covering; including, but not limited to, opening, sorting and routing of mail, photocopying, maintaining files and office supplies and maintaining office equipment.
Other duties as assigned.
**QUALIFICATIONS** :
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database.
+ Demonstrated skills related to achievement of customer satisfaction.
+ Demonstrates the ICARE values to patient, families and staff.
+ Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Career Counselor II2024-03-26T05:29:57-04:00https://universityofrochester.jobs/5EBC131B418C4331A939F3F749D377E026GENERAL PURPOSE:
Provide career advising services to undergraduate, graduate students, and limited alumni populations in designated departments, schools and industries/professions. Services include both one-on-one advising and program development and delivery in collaboration with faculty, staff, community organizations and employers, and students. Strategically engage partners across campus to provide these services as well as educate students on the career development process and opportunities that exist (internships, experiential opportunities, jobs, graduate school).
**SPECIFIC RESPONSIBILITIES:**
**ADVISING**
+ Advise undergraduate, graduate/professional students, and selected groups of alumni in individual appointments and small groups about exploring career and education options and in developing effective experiential learning, job search and graduate and professional school search strategies.
+ Assist students in exploring career options and identifying sources of experiential education to further learn about their careers and industries of interests and to develop necessary skills/knowledge.
+ Maintain awareness on current trends and future of work to provide up-to-date information related to industry/market trends and to engage students in employer/alumni programming.
+ Develop, contribute, and update career exploration and development information on the web site; Utilize virtual technologies and resources in the delivery of service to students as appropriate (e.g., web sites, on-line surveys, blogs, podcasts, etc.)
+ Support assigned cohort of college advisees each academic year over college experience with course selection, academic policies, career education, and other decision making.
**RELATIONSHIP MANAGEMENT**
+ Build and strengthen relationships with external and internal stakeholders, including faculty/staff, employers, and other campus units.
+ Serve as liaison to designated academic departments and university departments to assess and meet the needs of academic stakeholders and to promote collaboration across departments and majors.
+ Serve as liaison to assigned industries and Career Communities. Devise and implement strategy in conjunction with Greene Center team members for assigned areas.
+ Engage and involve alumni and industry professionals to participate in programs/events, as well as to learn industry content information relevant to student preparation.
+ Maintain relationships with employers, specifically alumni, to cultivate extern, intern, full-time and program opportunities. Through ongoing engagements, build rapport and market skills of students. Advise on branding strategies.
**CAREER DESIGN INITIATIVES / DELIVERY**
+ Develop and deliver content on topics to include career design, exploration, résumé writing, interviewing, internship/job search strategies, networking tactics and ethics in the workplace, graduate/professional school preparation.
+ Research, develop and deliver industry-specific programming and invite relevant guest speakers based on assigned academic and industry areas.
+ Work with key stakeholders to create career/industry and employment specific events and workshops that facilitate student learning and skill development.
+ Coordinate and deliver presentations for various campus stakeholders (faculty, staff, prospective students, alumni, prospects, etc.).
+ Participate in various campus events involving alumni and families to engage those stakeholders in our services and programs.
**PROJECT MANAGEMENT / ADMINISTRATIVE DUTIES**
+ Provide leadership for, coordination of, or assistance with various special programs and projects in line with strategic planning process (i.e.: supervising student staff, coordinating graduate assistants, orientation of new staff, etc.).
+ Cross-Functional Teams and University Initiatives – serve on various cross-functional teams to promote the vision and direction; contribute to the strategic planning in order to evolve center services and programs.
+ Play an active role in the collection of assessment data that serves as a driver for strategic decisions within.
Other duties as assigned
**REQUIREMENTS:**
+ Bachelor’s degree required.
+ Masters degree. Open to diverse industry and degree background preferred.
+ 1-3 years experience. Open to diverse industry and stakeholder engagement experience (can include graduate school graduate assistantship).
**Required**
+ Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at UR.
+ Ability to collaborate cross-functionally in the office environment and to interface with multiple stakeholders.
+ Ability to embrace and drive change and to organize and effectively manage multiple priorities, programs, and projects.
+ Exceptional communication (written, oral, presentation). Demonstrated proficiency designing and delivering presentations.
+ Demonstrated experience leading teams and developing positive relationships, partnerships, and alliances.
**Preferred**
+ Experience advising students on career-related topics.
+ Ability to assess and report student-learning outcomes.
+ Project management experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $50,752 - 71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - SMH2024-03-26T05:29:57-04:00https://universityofrochester.jobs/657282C796E74F92989BF6571D211F6526Ophthalmic Tech Lead - SMH
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For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
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Job ID
251828
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 2, CoreLab2024-03-26T05:29:57-04:00https://universityofrochester.jobs/7C7F563F7EC74EEC82ACBAA2166C420326POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Department Coordinator IV2024-03-26T05:29:57-04:00https://universityofrochester.jobs/9C2C03115E7A499FA53CB5DB8660E6A526GENERAL PURPOSE:
With limited direction, manages the test proctoring services and note taking services offered by the Office of Disability Resources. The provision and execution of academic accommodations is required for compliance under the Americans with Disabilities Act as Amended. Position requires frontline professional interaction and communication with faculty members, students, and staff across all schools of the University.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Administers individual exam sessions with instructors, staff, and students via an online system, including setup and confirmation; ensures provision of individualized test accommodations; maintains the day-to-day schedule of exams; records the receipt and pick-up of exams; maintains records of exam administrations; reserves rooms for testing; responds to examination and student crises, maintains confidentiality regarding student interactions and records; ensures the academic integrity of all administered examinations.
+ Manages the provision of notes as an accommodation; ensures the quality and timely delivery of notes; coordinates the establishment of note accommodations using an online database; trains students on use of note taking service platforms; communicates regularly with staff in Disability Resources regarding accommodation needs; maintains accurate and detailed records of note taking accommodations
+ Supervises student proctors and student note takers; recruits and hires student employees; trains student employees on policies, procedures, and best practices; provides feedback on performance; manages payroll for student employees
+ Provides front desk coverage for department, as needed.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate’s degree required
+ Bachelor’s degree preferred
+ 3 years of progressively responsible experience in administrative supportor equivalent combination of education and experience required
+ Excellent organizational and interpersonal skills required
+ Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box), and Adobe required
+ Knowledge of office procedures and database entry principles required
+ Strong customer service skills required
+ Ability to effectively communicate and interact, both verbally and in writing, with individuals across diverse backgrounds and cultures required
+ Intermediate knowledge of hardware and software functionality preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - SMH2024-03-26T05:29:57-04:00https://universityofrochester.jobs/A56CF751BF28449988E233C3BCF6474B26Ophthalmic Tech Lead - SMH
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Apply for Job
When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
FAQs
for Applicants
Job ID
251829
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-26T05:29:57-04:00https://universityofrochester.jobs/C69BA32D607D4F7198E4E625371ACC3826POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider’s pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder** : The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
**Band One (I):** **_Entry Level Ambulatory Technologists_** – Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
**Ba** **nd Two (II):** **_Competent Ambulatory_** **_Technologists_** – With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
**Band Three (III):** **_Expert Ambulatory_** **_Technologists_** – In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
_Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department_
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 3.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - SMH2024-03-26T05:29:57-04:00https://universityofrochester.jobs/D8B8155E7C6547B0B90E922FDF95974A26Ophthalmic Tech Lead - SMH
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When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
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Job ID
251827
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Benefits2024-03-26T05:29:57-04:00https://universityofrochester.jobs/DFF555E27CF449A0A9F78FE17FCC434326GENERAL PURPOSE:
Administers the Health Program including Health Care, Dental, FSA, HSA and Retiree benefits, supervises, trains, monitors and coordinates the work of Human Resources Representative I and Sr Human Resources Assistant positions; manages recordkeeper responsibilities; oversees auditing efforts, evaluates and makes recommendations for improvements in procedures; coordinates communications efforts to ensure compliance and effective communication to faculty, staff and retirees; counsels University staff, faculty and supervisors concerning University benefit programs.
**RESPONSIBILITIES:**
+ Functional supervision of the Benefits Specialist I position(s) and Benefits Assistant III position(s); responsible for training, monitoring, counseling assigning, coordinating and checking the work of the Benefits Specialist I position(s) and Benefits Assistant III position(s) for completeness and accuracy. Responsible for the oversight of HR Assistant processing benefit enrollment forms, customer service, and knowledge of processes/changes to plans.
+ Maintains statistics for the Health Care area as well as data accuracy through consistent audit practice. Monitors and/or maintains vendor relationship. Initiates and maintains forms and records relating to health plan enrollments. Assigned project work including current process review and new process implementation.
+ Prepare and maintain communication materials for area, including plan documents, SPDs, employee/retiree mailings, etc. Prepare special reports, including recommendations for accommodation of individual problems or adjustment. Observes operation of Health Program and reactions of individuals to it. Observes and makes recommendations for improvements in benefits, policies and procedures.
+ Counsels all levels of faculty, staff and retirees as to the University’s benefit plans and practices, and related problems. Acts as second level resolution for complex employee issues/concerns. Research, resolve, and respond to issues/problems/correspondence affecting faculty, staff and retirees’ Health Program benefits. Communicate with vendor or other internal departments in resolution of problems
+ Other duties as assigned, including but not limited to Open Enrollment related projects/tasks.
**QUALIFICATIONS:**
+ Bachelor's degree in Business Administration, Accounting, Human Resources Administration or related field required
+ 2 years of relevant experience, including 1 year of experience in benefits and insurance required
+ or equivalent combination of education and experience required
+ Education in health insurance, life insurance, 403(b) retirement programs, taxation preferred
+ Knowledgeable with Microsoft Suite, virtual collaboration tools (Zoom, Box); Adobe, etc. preferred
+ Ability to effectively communicate and interact, both orally and in writing, with people across diverse backgrounds and cultures preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.35 - $36.90 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Webster2024-03-26T05:29:57-04:00https://universityofrochester.jobs/F2D709DB5ADD43A4AC2F72E2B04A090626GENERAL PURPOSE:
Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow. Provides regular feedback on technician performance to leadership team. Leads training and skill monitoring at assigned location(s). Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Maintains presence on the clinic floor to ensure optimal clinic flow. Addresses and troubleshoots problems in clinic as they arise. Fosters end of session feedback between providers, technicians, and schedulers. Creates and updates workup responsibilities for each provider. Leads huddles with team on a regular basis. Works with other leads to provide clinic coverage as needed. Ensures equipment is maintained according to manufacturer¿s guidelines. Maintains a clean, sterile environment. Sterilizes and disinfects instruments and equipment in accordance with guidelines.
2. Leads technician training. Monitors technician skills at assigned location(s). Provides documentation for technician reviews. Mentors new employees and provides onboarding.
3. Performs ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure. Performs a full range of ophthalmic exams and testing as needed or otherwise assigned.
4. Ensures rooms are cleaned and stocked at all times. Assigns activities to other staff.
5. Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements.
6. Assists with organizing Technician activities to increase employee engagement.
7. Assess and analyzes technician supply and demand in conjunction with departmental leadership.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or equivalent required. 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required or equivalent combination of education and experience. Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs required. Understands ocular injuries and urgent care required. Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations required including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications. CPR or obtain CPR Certification required within one month of hire. COA Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Chief Instrument Technician2024-03-26T05:29:57-04:00https://universityofrochester.jobs/D8F590E1DA1240B9BFB9AC08CED38ED626GENERAL PURPOSE:
Directs piano technology services at Eastman School of Music (ESM). Oversees piano technology projects. Provides technical, artistic and teaching support at the professional level at the Eastman School of Music. Works on Piano related projects as an independent specialist. Oversee all pianos are tuned as appropriate and as necessary.
**JOB DUTIES AND RESPONSIBILITIES:**
**Project Management** :
+ Supervises/delegatesthe work of Piano tuners and student and other assistants in maintenance and repair of ESM pianos.
+ Plans workload schedules for piano technicians.
+ Creates and maintains recordkeeping on all ESM pianos (date of purchase/receipt, records of repair, conditions of pianos, dates of tuning), all equipment and on an inventory of parts.
+ Redesign action geometry and other specialized operations such as computer analysis for string scaling redesign, geometry and metrology, fabrication of new parts, and extensive rebuilding.
**Supervision & Delegation of Work:**
+ Delegates and oversees all tuning and maintenance requirements of these instruments with the needs of artistic faculty, visiting artists, and graduate and undergraduate students in the recital halls, teaching studios, practice rooms, and other venues outside of the Eastman complex.
+ Delegate and oversees rebuilding projects, and requisitions materials and supplies, maintaining a stock of replacement parts and supplies.
**Faculty & Artist Collaboration** :
+ Develops and Maintains projects plans with the Dept Chair and other faculty in the Piano Department.
+ Attends monthly meetings with the Chair(s) of the Piano Department.
+ Fields frequent after hours calls from piano faculty.
+ Collaborates with faculty and guest artists to solve problems related to specific artistic needs in tonal voicing, touch regulation, tuning and temperament.
**Instrument Acquisition & Asset Management** :
+ Advises and determines purchase of new pianos and disposal of old pianos based on knowledge and conferring with faculty.
+ Advises on needed pianos, evaluates those in inventory; maintains records of market value of ESM pianos for insurance and replacement purposes.
+ Travels to manufacturers to oversee and direct piano purchases.
+ Maintains relationships with outside manufacturing representatives, vendors, and technical representatives.
+ Communicates regularly with piano manufacturers and sales staff.
+ Hosts and coordinates technical visitors to the facilities.
+ Oversees donation of pianos and the review of their condition.
+ Oversees the inspections of historic pianos; researches and provides detailed reports to administration.
**Subject-Matter Expertise & Professional Development**
+ Responsible for being the subject matter expert and staying up with current trends in the field of piano technology by reading professional journals, attending seminars, and maintaining international contacts and bringing new knowledge and training to Eastman & to other technicians.
+ Searches literature for reference to technical problems and their solutions and assists in the preparation of materials for publication.
+ Leads as the subject matter expert for a wide variety of shop equipment related to musical instrument repair and rebuilding, and technical expertise in fine woodworking skills, testing equipment and apparatus such as cutting tools and other analytical devices.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree in Piano Technology required
+ 5 years of experience in Piano Technology/tuning required
+ or equivalent combination of education and experience required
+ Piano Tuning, woodworking, ability to lead and deploy work, instruct staff on daily/weekly tasks required
+ Registered Piano Technician with Piano Technician Guild preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.35 - $36.90 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman School Music
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Asst Chief, Nursing Information Officer2024-03-26T05:29:42-04:00https://universityofrochester.jobs/0184AC7F9823486D809B4DB73CF8E1E626Responsibilities
The Assistant Chief Nursing Information Officer (ACNIO) will lead and be responsible for the planning and implementation of information technology and systems used in the organization and facilitate the enterprise strategic plan. The ACNIO will act as principal assistant to the CNIO supporting the clinical systems initiatives across the enterprise. He/she will provide leadership and vision as URMC embarks on a significant clinical transformation and implementation.
SPECFIC RESPONSIBILITIES:
The Assistant CNIO is responsible for operational nursing leadership in the development, deployment, re-engineering, optimization, and integration of clinical information systems to support clinicians and patient care. The ACNIO provides collaborative executive leadership to advance UR Medicine and affiliates, utilization of information systems consistent with the goals and objectives of UR Medicine’s clinical and strategic initiatives.
The ACNIO is a liaison between nursing, operations, clinical, and information systems’ leadership and management and works in close partnership with the CNIO and CMIO to ensure clinical multidisciplinary leadership of all clinical IT projects and maintenance of clinical IT systems.
The ACNIO leads nursing and ancillary services in the design and execution of technology-enabled process change that maximizes patient safety, quality of care, clinician wellness and operational efficiency. This individual assists with the identification, evaluation, and assessment of new care delivery technology, developing recommendations on the impact of integration with existing workflows and systems.
**Qualifications**
Graduate of an approved School of Nursing. A master's degree from an NLN accredited School of Nursing or accredited School of Public Health, in nursing informatics or another related field required. Current license or permit to practice professional nursing in New York State. Five or more years of experience in an academic medical center or tertiary setting. A minimum of 3 years of leadership experience in informatics/IT/nursing operations, with progressive leadership responsibilities in a complex, multi-specialty healthcare environment preferred. Experience in informatics, enterprise health records, clinical systems implementation, process and workflow re-design and change management with introduction of technology tools to the clinical culture; familiarity with products and medical informatics trends and tools.Solid practical experience to design and implement systems within the framework of technical boundaries. Practical experience with electronic health information systems including configuration, implementation, support and optimization in an ambulatory or hospital setting. Experience with Epic Systems electronic health record preferred. Experience leading teams, particularly collaborative work with providers and nurses.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62.26 - $93.41
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Nursing Practice/Admin
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Critical Care - Adult Clinical Resource Nurse Inpatient2024-03-26T05:29:42-04:00https://universityofrochester.jobs/352116D2FA7A4A5783C4BA5DC988FFC326Responsibilities
Exciting opportunity to become part of a dynamic and passionate leadership team. The clinical resource nurse is an expert, and acts in a supporting role to assist all inpatients units in managing clinical, administrative, and emergency needs throughout the institution. Main responsibilities frequently include Code, Rapid Response, MERT, Sepsis, Difficult Airway, and Stroke Alerts; working with other hospital leadership to coordinate resources to manage operational issues; maintaining patient safety; achieving efficient throughput; assisting with patient bed placement; providing clinical and critical thinking support to nurses delivering care in a variety of settings. The CRN acts as a liaison to maintain open lines of communication between providers, management, unit staff, ACC, and other CRN groups. The ideal candidate will have a bachelor’s degree in nursing with specialty certification; demonstrate excellent communication, leadership, and prioritization skills. Applicants must have 3 to 5 years critical care experience. Leadership experience and specialty certification preferred.
**Qualifications**
The ideal candidate will have a bachelor’s degree in nursing with specialty certification; demonstrate excellent communication, leadership, and prioritization skills. Applicants must have 3 to 5 years critical care experience. Leadership experience and specialty certification preferred.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00 - $57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT/PT position available, D/E/N rotating; weekends and holiday per unit policy(USA-NY-Rochester) Cardiac Rehabilitation Phase 1 - Registered Nurse 2 Outpatient2024-03-26T05:29:42-04:00https://universityofrochester.jobs/584EACAB4AB441D694C016EEB7C462F326Responsibilities
Exciting opportunity for a nurse interested in working with a multidisciplinary group in collaboration with cardiac rehabilitation team at Canal View Office Complex. Main appointment will be in the hospital with some hours at the Canal View Complex. Will work closely with staff on 41600, 43600, 43400, cath lab to facilitate referrals to outpatient Phase II cardiac rehab programs. Strong interpersonal communication skill and a passion for teaching are essential. Recognize the need/initiate patient/family health education as related to CAD risk reduction/prevention. Plans for education after assessing the individual learning needs and readiness of the patient/family; provides educational opportunities and documents outcomes. Provides education for STEMI, NSTEMI, elective PCI, cardiac surgery, TAVR and qualifying CHF. RN with a minimum of 1 year of experience in a cardiology/cardiac rehab setting required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** Full time position available (40 hours), days with some staggered shifts to 5:30 PM or 6 PM.(USA-NY-Rochester) UR Complex Care Center, Inpatient - Nurse Practitioner/Physician Assistant2024-03-26T05:29:42-04:00https://universityofrochester.jobs/58A407F1C7834EFA88B98DF8A0631A7C26Responsibilities
The Complex Care Center (CCC) provides person-centered and coordinated interdisciplinary care to adults with complex pediatric onset conditions, including but not limited to intellectual/developmental disabilities, sickle cell disease, cystic fibrosis, cerebral palsy, and muscular dystrophy. Interdisciplinary clinical services at the CCC include primary care, dentistry, physical/respiratory therapies, dietician, and behavioral health. The CCC is also home to URMC’s adult cystic fibrosis and adult sickle cell disease programs.
Primary responsibilities our acute care APP include direct patient care within our infusion center and providing inpatient consultation to patients with complex childhood-onset illnesses during their hospitalizations. This includes performing (a) acute evaluations in our infusion center, (b) inpatient consultation for acutely ill patients, (c) coordination and follow-up of diagnostic imaging, laboratory testing, and procedures, and (d) prescribing medications. APP mentoring and support will be provided to all new hires. All APPs will complete a structured orientation/onboarding program to help position them for success in this role.
National certification as Family Nurse Practitioner or Physician Assistant registered in New York State. Preferred one year of experience as a Nurse Practitioner/PA. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** Full time with four 10 hour shifts per week with on call (telephone call from home) responsibilities. May consider part time for experienced APPs.(USA-NY-Rochester) 41600 - Heart and Vascular - Licensed Practical Nurse 2 Inpatient2024-03-26T05:29:42-04:00https://universityofrochester.jobs/641D3D737CCF44DE8CD75501EE26FAF326Responsibilities
Exciting opportunities await LPN’s with an interest in cardiac care. We are seeking motivated team individuals dedicated to delivering _patient and family centered care_ as they practice excellent clinical skills in a fast-paced multidisciplinary environment. A 21-bed Step Down cardiac care unit that cares for patients throughout the continuum of pre- procedure, post procedure and transitional care planning. This unique arrangement will allow patients to experience a multitude of services while remaining on one unit with a core team of nurses. Individuals must demonstrate flexibility while working with a multidisciplinary team in a fast-paced environment. The ideal candidates must exhibit strong critical thinking, assessment and communication skills. Come join a team that takes pride in patient-family centered care and teamwork values. Populations of patients include: Myocardial infarction, heart failure, pre and post cardiac interventional procedures or surgery. Primary tasks will include assisting RN staff in all patient care within the scope of a NYS LPN and under the direction and supervision of a RN. Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing. Ideal candidates will have at least 1 year of LPN experience or 3 years of direct patient care experience.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Cardiovascular Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available, D/E/N, 8- and 12-hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) 6 North - Pediatric Intensive Care Unit (PICU) - Registered Nurse 1-2 Inpatient2024-03-26T05:29:42-04:00https://universityofrochester.jobs/F91DD179B02045F5B3E245DBFEDE26F426Responsibilities
The Pediatric Intensive Care Unit (PICU) seeks motivated individuals with a passion for caring for critically ill children and their families. The ideal candidates demonstrate critical thinking, ability to adapt in a rapidly changing patient population, and exceptional communication with patients, families and colleagues from all disciplines. The PICU nurse will become an expert at providing care to a wide variety of patient conditions from infancy to adolescence. Diagnoses include, but are not limited to, complex medical conditions (respiratory failure, sepsis, and multisystem organ dysfunction), pre and post operative conditions, multiple trauma including neurologic compromise, as well as children needing acute management of chronic illnesses. The PICU nurse balances the high technologic needs of critically ill patients with the holistic needs of children and their families.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing.
Level I
Applicants will have less than 6-12 months of RN experience.
Level II
Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 36.00 - $ 46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 8- and 12-hour shifts, holidays and weekends per unit standard.(USA-NY-Rochester) Sr Nursing Informatics Spec2024-03-26T05:29:42-04:00https://universityofrochester.jobs/FBB731283C7B4FA0BC78A398E4475C3226Responsibilities
Represents enterprise-wide nursing informatics team under the direction of the CNIO. Works collaboratively with nursing and key stakeholders of technology, the department of Information Technology, and all other departments or groups, as necessary, in the planning, designing, developing, training, implementing, communicating, maintaining and evaluating, existing or new functionality and technology related to the digital health system of the enterprise. This includes but not limited to the electronic health record, clinical and administrative applications and related technology tools utilized by clinicians to support workflow, business operations and care delivery. es travel across URMC region and affiliates.
SPECIFIC RESPONSIBILITIES: Leads projects as assigned by the Chief Nursing Informatics Officer. Develops and executes project work plans and revises as appropriate to meet changing needs and requirements. Tracks status of work plans, resources and deliverables for individual projects. Rolls up project information for overall program coordination, reporting and communication. Under general direction and with latitude for independent judgment:
1. Works closely with nursing leadership in the planning, development, implementation, maintenance, and evaluation of enterprise-wide Clinical Information Systems (CIS) and other related clinical, administrative and digital technology.
2. Leads current and future state workflow analysis and process revisions, of both automated and manual components of the electronic health record (EHR), clinical applications and related clinical and digital technology tools in support of standardized, enterprise-wide clinical practice.
3. Works closely with Sr. Nursing Informaticist, IT, training teams, nursing professional development and practice committees in designing training and strategies to promote clinical adoption of new or revised workflow and/or use of technology.
4. Participates in the nursing informatics councils under the AFCNIO guidance in collaboration with nursing leadership using a shared governance model in the evaluation of changes, processing user feedback, responding to requests and concerns from stakeholders or others affected by the digital health system.
5. Coordinates with affiliated informatics leads, approved change requests and works with IT department in processing, tracking, testing and communicating changes to the enterprise nursing community.
6. Consults with IT leads to provide guidance to nursing (Nurses, managers, and Nursing committees), clinical and departmental stakeholders in the continuous maintenance and use of digital health tools.
7. Maintains an understanding and working knowledge of the EHR, clinical and administrative applications and related digital platforms, their functions and relationships to other information systems within the enterprise.
8. Uses data analytics and reporting tools to evaluate and demonstrative impacts of informatics and technology on practice and outcomes.
**Qualifications**
**Bachelor’s in Nursing or related field with 3-5 years’ clinical experience with knowledge of current clinical practice standards of models of care include The Joint Commission (TJC), NYSDOH and other regulatory agency requirements. or equivalent combination of education and experience. Current NYS RN license. American Nurses Credentialing Center approved national board certification preferred.** **MA and Informatics experience preferred.**
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $42.69 - $59.76
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Nursing Practice/Admin
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Outpatient Access Rep II2024-03-25T19:37:42-04:00https://universityofrochester.jobs/08F89297D1E342CD964D86453CB530B926GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider.
Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1 year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Assistant Coach - Squash2024-03-25T19:37:42-04:00https://universityofrochester.jobs/23D93E74E24141ADBFA5A4C65D79F57426Assistant Coach - Squash
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Job ID
251812
Location
The College
Full/Part Time
TAR
Regular/Temporary
Regular
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**Opening**
Time as Reported Range URG 102 Ath & Rec -Asssistant Coaches
**Strong Candidate Identified**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
Submit a **c** **over letter** , **r** **esume** , and **three professional** **r** **eferences** , including telephone numbers. Not including all three will result in an incomplete application.
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Business Administrator II2024-03-25T19:37:42-04:00https://universityofrochester.jobs/B90686E8397D428F9A70ECB21FD2859626Business Administrator II
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When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
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Job ID
251813
Location
Laser Lab & COI
Full/Part Time
Part-Time
Regular/Temporary
Regular
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**Opening**
Part Time 32 hours Range URG 108 LLE-Laboratory for Laser Energ
**Strong Candidate Identified**
No job description available
**Schedule**
8:30 AM-5:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $50,752 - $71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Clinical Research Spec2024-03-25T19:37:41-04:00https://universityofrochester.jobs/2F132B41013F4586AF71C8972896089026GENERAL PURPOSE:
The Sr. Clinical Research Specialist is an experienced Clinical Research Professional responsible for providing leadership in planning, implementing, monitoring, and evaluating multiple clinical research protocols. Under the ultimate responsibility of the Principal Investigator (PI) and/or Clinical Research Manager, the CRC III will manage multiple studies’ day-to-day operations, carry out study coordination duties from protocol development and initiation to study close-out according to regulatory/sponsor guidelines, ensure each study’s integrity, and mentor less experienced CRCs. S/he will monitor and maximize adherence to research standards, regulatory guidelines, and approved operational procedures; work closely with study team members and other staff/faculty/study sites to ensure study participant safety and adherence to study protocol; manage study-related administrative and human resources tasks; and facilitate across-the-board flow of information, orchestrating study activities and personnel.
**JOB DUTIES AND RESPONSIBILITIES:**
**Coordinates enrollment of participants**
With minimal supervision, the CRC III l coordinates the implementation of multiple complex clinical research protocols including the following tasks:
+ Oversees and facilitates eligibility screening and study recruitment activities; implements strategies to increase accrual and may perform second eligibility checks as delegated by Supervisor.
+ Addresses e-mail and phone inquiries, participates in discussions with candidates in clinic, and consents for non-treatment trials.
+ Plans study timelines and schedules appointments and study visits.
+ Manages and organizes case report forms, source documents and research records.
+ Accurately enters research data into data collection forms and/or study databases
+ Assists in conducting quality checks for data accuracy with data source records as assigned.
+ Develops and implements strategies to promote adherence to cultural competency guidelines, meets participants’ needs for language translation, health literacy, etc.
+ Assumes leadership in protocol implementation and study progress, keeping investigators apprised of study progress.
**Independently manages and coordinates multiple complex studies and study patients.** **Maintains study continuity, coordinates study participants and research procedures including the following tasks:**
+ Identifies and documents adverse events per protocol, advocating for study participants and quality standards throughout the lifespan of the study.
+ Provides leadership in problem solving logistical challenges to ensure study objectives are achieved according to protocol and projected time-line.
+ Performs data collection and data entry activities according to protocol requirements and established operational procedures and timelines.
+ Plans and operationalizes strategies to monitor, document, report, and follow-up on unanticipated occurrences, protocol deviations; develops and implements preventive/corrective actions.
+ Assists in identifying and developing data collection tools. Assists the data coordinator in data tasks.
+ Performs quality checks for data accuracy, reports/follows-up with discrepancies.
+ Assists in safety and quality improvement efforts, minimizing risk/safety threats.
+ Prepares for and responds to internal and external audits.
+ Effectively communicates with the research team, sponsor, data coordinating centers, compliance monitors, collaborators, investigators’ academic administrative personnel, other departments.
**Maintains all logs, Research Tabs and OnCore**
+ Maintains all logs, including OnCore entry and research tabs in the EMR, according to UR and department SOPs.
**Assists in training less experienced research personnel in research competencies, UR and department SOPs and protocol specific training. Assumes the trainer role for proficiency in use of UR-specific research software needed for their clinical research studies.**
**Complies with Good Clinical Practice and the Code of Federal Regulations**
+ Keeps current with all federal, state, sponsor, and institutional policies and laws, standard operating procedures, and guidelines.
+ Keeps current with industry standards, best practices, and trends in therapeutic areas relevant to research studies.
**Professional Development**
+ Obtains and/or maintains clinical research certification.
+ Demonstrates accountability for continuous learning in accordance with Good Clinical Practice standards and guidelines.
+ Maintains requisite skills and mandatory training in safety, equality, responsible conduct of research, continuing education, and research competencies.
+ Maintains CITI and Conflict of Interest (COI) certification and renewal as required.
+ Maintains proficiency in UR-specific research software needed to manage clinical research protocols.
+ Assumes personal responsibility for keeping up with new developments in the field, related literature, and relevant clinical standards. Assists in helping others in same.
+ Participates in protocol-related training as required.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s Degree or equivalent combination of education and experience required
+ 3 years clinical research or relevant work experience or equivalent combination of education and experience required
+ Fluent English language skills (oral and written) required.
+ Ability to effectively manage complex research protocols/procedures preferred.
+ Proficiency in medical terminology, the clinical research process and applicable regulatory guidelines, standards preferred.
+ Proficiency in managing multiple and competing priorities/demands preferred.
+ Thorough knowledge of and established track record in assuring GCP, Responsible Conduct of Research standards, applicable safety standards, OSHA guidelines, throughout study implementation preferred.
+ Fully adheres to applicable safety and/or infection control standards preferred.
+ Exceptional interpersonal, organizational, and time management skills; highly collaborative, promotes teamwork preferred.
+ Ability to build collaboration among research team members, laboratory staff, patients and families, clinical services (requires tact, sensitivity, clarity, flexibility, empathy for patients) preferred.
+ Proficient in MS Office (e.g. Word, Excel, and PowerPoint), email, internet preferred.
+ Possesses a high degree of self-motivation; recognized ability to function independently preferred.
+ Clinical Research Certification by the Association of Clinical Research Professionals (ACRP) or Society of Clinical Research Associates (SOCRA) (or obtain certification within 12 months of appointment) required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 59,197 - $ 82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physical Therapist 12024-03-25T19:37:41-04:00https://universityofrochester.jobs/56ACC8A6C0B143188E8611EA07A6789526GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate physical therapy procedures, following physician's orders, or operating independently under New York State direct access statute.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluates the patients' functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
2. Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient's environment, etc. working from physician's order.
3. Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
4. Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
5. Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
6. Maintains required patient and department records.
7. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Physical Therapy required; Master's or Doctoral degree preferred. Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience. Basic foundational knowledge of Physical Therapy Practice required. Licensed in New York State.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,640 - $89,232 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Administrative Assistant IV2024-03-25T19:37:41-04:00https://universityofrochester.jobs/6B7F5B116CE54AC680D575A78852F30F26POSITION SUMMARY:
Under the general direction of the Division Administrator and Division Chief for the Division of Gastroenterology and Hepatology, with independence and latitude to exercise judgment. Assist with all aspects of administration for the division and assure the necessary support for operations. This position may have oversight of subordinate support staff as indicated, as well as mentoring and project leadership duties. Maintain strong working relationships with all department leaders and administrators as well as all hospital and affiliated staff.
**SPECIFIC RESPONSIBILITIES:**
+ Primary administrative support for division leadership team as well as oversight of assigned operational support staff. Directly supports the Division Chief, Division Administrator with regard to division and leadership meetings and projects.
+ Main point of contact for recruitment of new GI and Hepatology Faculty and Advanced Practice Providers to include regional GI and Hepatology needs. Assists departmental leaders with the entire recruiting and onboarding process including creating position descriptions, advertising and promoting openings, reviewing and screening applications, creating the interview template, scheduling interviews, making the offers to the candidates and onboarding of new hire.
+ Assist in facilities planning; in consultation with others, determines need for and recommends equipment and supplies. Coordinates space planning and space survey activities. Maintains space database on an ongoing basis.
+ Primary oversight of GI and Hepatology Faculty recredentialing, reappointments and required professional licensing. Primary oversight of maintaining professional memberships and continuing education for GI and Hepatology Faculty, Fellows and APPs.
+ Administrative lead for QAPI program as well as project oversight for division expansion / growth initiatives, division events and other assigned initiatives.
Other duties as assigned; may include coverage for other administrative staff as needed to minimize operational disruption.
**QUALIFICATIONS:**
+ Graduation from college or an equivalent combination of experience and training required.
+ 3 years of related work experience including at least 1 year in an administrative capacity in an academic office or project management, or the equivalent experience in business required.
+ Knowledge of University Polices, NYS labor laws, and excellent communication skills preferred
+ Notary Public preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Grants Management Spec2024-03-25T19:37:41-04:00https://universityofrochester.jobs/8392A7EA98684030B97AB59EE9BDCF4F26Responsibilities
**Position Summary:**
The Translational Center for Barrier Microphysiological Systems (TRaCE-bMPS) is a newly funded research center focused on the development of technologies to model human tissues ‘on-chip’ as more effective alternatives to animal testing. The Center emerged from research collaborations between the Department of Biomedical Engineering, the Center for Musculoskeletal Research (CMSR), and the Department of Dermatology, and was created in partnership with the Clinical and Translational Science Institute (CTSI). The multidisciplinary work in the TRaCE- bMPS is supported through collaborations with many UR departments and an international team of partners in academia, industry, and government. The center is seeking an experienced and talented Senior Administrator to help build the center in collaboration with the founding faculty and their departments.
The Department of Biomedical Engineering at the University of Rochester (UR) brings together the technical expertise of the Hajim School of Engineering and Applied Sciences with the clinical expertise of the University of Rochester Medical Center (URMC) . The department has established a cooperative environment that fosters innovations in medicine, health care, device design, and research. The department consists of 20 primary BME faculty, supports an undergraduate program of 300 students, and has doctoral and master’s programs with approximately 100 graduate students.
The Senior Research Center and Department Administrator will serve at the senior level in the Department of Biomedical Engineering and report to the Director of the TRaCE-bMPS. The individual will lead the administration and management of the Center, working closely with the TRaCE-bMPS Executive Committee, the faculty and administrators of affiliated departments, centers, and institutes, and with external partners in both industry and academia. The position requires strong leadership, management, and analytical skills, and the motivation to build and grow the Center in support of its mission. The individual should have experience in research and grants administration and with the administration of an organization the size of academic department or larger. The individual will also serve as a university expert and resource in research policy and administration, for example by serving on the Integrated Online Research Administrators Group, the River Campus Research Administrators Group, and the Medical Center Administrators Group.
Under the general direction of the Center Director and TRaCE-bMPS Executive Committee but with considerable latitude to exercise independent judgement, the Senior Research and Center Administrator will manage the operations of the center including its core research enterprise. This will require pre-award and post-award grants management activities such as proposal and budget preparation and coordination with numerous internal University offices including the Office of Research and Project Administration (ORPA), Office of Research Accounting and Costing Standards (ORACS), University Audit and the Deans Office. Maintaining positive and effective working relationships is paramount for this role.
Because the Senior Administrator will be the founding administrator of the TRaCE- bMPS, the individual must be willing to perform both large and small tasks in support of the Center’s early growth. Examples of small tasks will include day-to- day purchasing, accounting, reimbursements, organizing meetings, managing schedules, arranging travel and visits, social media postings, etc. The Senior Research Center and Department Administrator will help grow the center by building an administrative team through hiring. As the Center grows, many smaller tasks will be delegated to new hires with the Senior Administrator serving as the direct supervisor for these hires.
As an additional role during the Center’s growth, the Senior Administrator will work closely with a Staff Accountant in the Department of Biomedical Engineering to manage financial accounts associated with the Center and the Director. These activities will include developing financial reports and projections for the Center and other assigned accounts, coordinating salary allocations, and overseeing spending including purchase orders and supply agreements.
**Responsibilities:**
**General Center Administration (40%)**
+ Provide the administrative leadership needed to establish and grow the TRaCE-bMPS by working in partnership with the TRaCE-bMPS Executive Committee, its founding organizations at the University of Rochester (the BME and Dermatology Departments, The Center for Musculoskeletal Research, and The Clinical and Translational Science Institute), and other stakeholders within and outside the University.
+ Lead the Center’s HR Personnel Administration by overseeing hiring, appointments, and payroll for staff and students, performance evaluations, compensation management, progressive discipline, termination, sick leave and vacation, disability, benefits, visa applications, etc.
+ Build a strong administrative support staff as the Center grows.
+ Ensure the Center’s compliance with all University policies and procedures.
+ Lead outreach and communication efforts for the Center.
+ Manage the day-to-day activities of the Center including scheduling, team meetings, visitors, seminars, conferences and workshops, travel, schedules, purchasing, reimbursements, etc.
**Administration of the TRaCE-bMPS Research Portfolio (30%)**
+ Works with the Director and TRaCE-bMPS Executive Committee to analyze research activity and strategically plan the focused growth and advancement of the Center’s research portfolio.
+ Works with the Director and TRaCE-bMPS Executive Committee to manage the Center’s interactions, collaborations, and partnerships, both on campus and externally.
+ Track research grant submissions and funding and provides analysis summaries for guiding project and Center management.
+ Provides guidance and mentoring of Center-affiliated faculty, research staff, and students on grants submission and management processes.
+ Coordinates with BME Lead Administrator and Senior Accountant to manage research grants, research activity, salary allocations, and finances associated with the Center and the department.
+ Supervise a BME Staff Accountant I involved in financial transactions for the Center and department to ensure adherence to Department Protocols. Provide appropriate training, professional development, and performance evaluation.
+ Act as a university expert and resource in research policy and grants administration.
**Departmental Administration (30%)**
+ Work with BME administrators and faculty on BME-related activities and initiatives.
+ Manage select department financial accounts.
**Required Qualifications**
+ Bachelor’s degree and 5 years relevant experience, or equivalent combination of education and experience
+ The position requires extensive knowledge, experience, and skills in research policies and grants administration
+ Strong interpersonal, organizational, and communication skills, both verbal and written.
+ Strong skills and experience with funding policies and procedures from a wide range of international, federal, state, and industrial funding sources
+ Continuous Learning for Administrators of Sponsored Programs (CLASP) certification. Willingness to meet continuous learning requirements by attending regular monthly meetings, electives and Annual CLASP Update as well as the following UR Systems:
+ UR Financials
+ URGEMS (Encumbrance Accounting System)
+ Procure to Pay (P2P) Purchasing system
+ HRMS
+ IORA
+ Cognos
+ Willingness to participate in on-going training to stay abreast of compliance issues related to sponsored research and attends these meetings as appropriate.
+ Ability to monitor and produce financial reports for principal investigators and sponsors.
+ Experience coordinating and managing multiple research projects.
+ Strong proficiency with Windows and Mac OS, Microsoft Office and Excel spreadsheets
+ Experience with grant programs, such as ASSIST, Grants.gov, NSF eBRAP and Research.gov is preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Sch Engineering & App Sci
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Clinical Research2024-03-25T19:37:41-04:00https://universityofrochester.jobs/8DA1284D07C14DA8B60BC674C4B0602326GENERAL PURPOSE:
The Clinical Research Manager (CRM) is responsible for the day to day oversight and management of Clinical Trials Office clinical research staff assigned to the specific Disease Working Group (DWG) of responsibility. The CRM will manage the daily operations within the organization's DWGs and monitors research activity to ensure compliance with Standard Operating Procedures and Good Clinical Practices.
**JOB DUTIES AND RESPONSIBILITIES:**
**Oversight of assigned study personnel including orientation, training, documentation of core competencies, certification mandates, safety/responsible conduct of research education and performance evaluations, including the following tasks:**
+ Manages the day to day operations, issue resolution, and supervision of assigned staff.
+ Assigns staff to protocols prior to PRMC submission.
+ Completes annual performance evaluations.
+ Performs QA and supervision of team OnCore entries, research tabs and reports.
+ Reviews applications, interviews and hires staff as needed.
+ Addresses discipline issues.
+ Oversees and facilitates eligibility screening and study recruitment activities; implements strategies to increase accrual and performs second eligibility checks.
+ Develops and implements strategies to promote adherence to cultural competency guidelines, meets participants' needs for language translation, health literacy, etc.
+ Assumes the trainer role for proficiency in use of UR-specific research software needed for their clinical research studies.
**Manages the studies and pipeline portfolio of assigned DWG, including the following tasks:**
+ Operational assessment of proposed new research protocols.
+ Effectively communicates with the research team, sponsor, data coordinating centers, compliance monitors, collaborators, investigators' academic administrative personnel, other departments.
+ Provides point of contact for DWG physicians.
+ Provides coverage and back-up for team CRCs as needed.
+ Provides leadership in problem solving logistical challenges to assure study objectives are achieved according to protocol and projected time-lines.
+ Assumes leadership in protocol implementation and study progress, keeping investigators appraised of study progress.
+ Performs safety and quality improvement efforts, minimizing risk/safety threats.
+ Prepares for and responds to internal and external audits.
+ lans and operationalizes strategies to monitor, document, report, and follow-up on unanticipated occurrences, protocol deviations; develops and implements preventive/corrective actions.
**Professional Development:**
+ Obtains and/or maintains clinical research certification.
+ Demonstrates accountability for continuous learning in accordance with Good Clinical Practice standards and guidelines.
+ Maintains requisite skills and mandatory training in safety, equality, responsible conduct of research, continuing education, and research competencies.
+ Maintains CITI and Conflict of Interest (COI) certification and renewal as required.
+ Maintains proficiency in UR-specific research software needed to manage clinical research protocols.
+ Assumes personal responsibility for keeping up with new developments in the field, related literature, and relevant clinical standards.
+ Assists in helping others in same. Participates in protocol-related training as required.
**Participates in department specific goals including (but not limited to the following):**
+ Identifies and develops new department specific SOPs.
+ Updates and revises current SOPs as needed.
+ Participates in staff recruitment and retention initiatives.
+ Participates in department wide team building and training activities.
**Complies with Good Clinical Practice and the Code of Federal Regulations:**
+ Keeps current with all federal, state, sponsor, and institutional policies and laws, standard operating procedures, and guidelines.
+ Keeps current with industry standards, best practices, and trends in therapeutic areas relevant to research studies.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's Degree required or equivalent combination of education and experience required.
+ Master's Degree in a health related field preferred.
+ 4 years clinical research required or relevant work experience or equivalent combination of education and experience.
+ 1 year leadership experience preferred.
+ Fluent English language skills (oral and written) required.
**Preferred:**
+ Ability to effectively manage complex research protocols/procedures.
+ Proficiency in medical terminology, the clinical research process and applicable regulatory guidelines, standards.
+ Proficiency in managing multiple and competing priorities/demands.
+ Thorough knowledge of and established track record in assuring GCP, Responsible Conduct of Research standards, applicable safety standards, OSHA guidelines, throughout study implementation,
+ Fully adheres to applicable safety and/or infection control standards.
+ Exceptional interpersonal, organizational, and time management skills; highly collaborative, promotes teamwork.
+ Ability to build collaboration among research team members, laboratory staff, patients and families, clinical services (requires tact, sensitivity, clarity, flexibility, empathy for patients).
+ Proficient in MS Office (e.g. Word, Excel, and PowerPoint), email, internet.
+ Possesses a high degree of self-motivation; recognized ability to function independently.
Clinical Research Certification by the Association of Clinical Research Professionals (ACRP) or Society of Clinical required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Clinical Trials Proj2024-03-25T19:37:41-04:00https://universityofrochester.jobs/95D59D243E4B41E2A14D703705EA4D6A26Manager, Clinical Trials Proj
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Full Time 40 hours Range URG 113 Surgery-Cancer Control
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-5 PM
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr HR Business Partner2024-03-25T19:37:41-04:00https://universityofrochester.jobs/A47686ED90B440978FBABD987999E3A726GENERAL PURPOSE:
As a strategic partner, aligns business objectives with employees and management in designated business unit (s). Serves as expert consultant to management on human resources related issues. Acts as an employee champion and change agent. Assesses and anticipates HR-related needs. Proactively communicates needs to HR department and business management to develop integrated solutions. Formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. Maintains business literacy as it relates to the financial position, culture, business objectives and goals of designated business unit(s). Promotes the HR Experience through the HR Values of Respect, Integrity, Inclusion, Performance Excellence and Engagement. Consistently demonstrates the 15 HR Experience Behaviors categorized under the five dimensions of ‘One Inclusive Team, Performance Excellence, Leading with Integrity, The HR Experts and Valued Customer Resource.’
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment:
+ Applies professional human resources expertise in identifying solutions and delivering results that enable business execution. Identifies organizational needs, determines strategy as it pertains to learning/development and facilitates workforce planning and performance.
+ Integrates best practices to enhance the efficiency and effectiveness of the delivery of HR services to business units. Maintains relationships and collaborates with University Human Resources divisions such as Compensation, Benefits, Organization Development and Labor Relations to develop applicable solutions to business challenges.
+ Serves as a contributing member of the extended leadership management team (s) of designated business unit(s). Contributes to the development and execution of the overall business strategy by partnering with the business leaders to identify, prioritize and build organizational capabilities. Responsibilities span all aspects of HR to include: talent management and workforce planning, performance management, employee relations, organizational development, employee development, and succession planning.
+ Provides consultative decision support to management on complex leadership and HR issues which have the potential to create a competitive advantage for the business. Drives efforts to create and sustain a diverse and inclusive business culture. Builds and maintains effective working relations with management and employees to provide advice and counsel to both on employee-related and organizational matters.
+ Provides leadership for various Human Resources projects and initiatives by gathering, validating and evaluating data and relevant metrics to develop proposals and recommendations. Analyzes trends and partners with other HR organizations as appropriate, aligning institutional and HR goals and developing solutions, programs and policies.
+ Exercises professional expertise to lead or collaborate on projects and initiatives as needed. May supervise and/or coordinate the efforts of staff assigned on projects and initiatives.
+ Ensures compliance with various HR policies and procedures, laws, standards and government regulations for all assigned personnel; Provides professional knowledge and counsel based on experience; collaborates with clients to communicate and train staff at all levels on personnel policies and procedures; ensures the creation and maintenance of employee handbooks and policies and procedures manuals. Advises management on application of corrective disciplinary actions, organization policies, procedures and regulations, and other compliance related issues.
+ Develops, plans and implements organizational initiatives and events to reward and recognize employees.
+ Maintains in- depth knowledge of legal requirements related to day to day management of employees. Provides expert counsel to management in order to reduce legal risks and ensure regulatory compliance. Partners with legal counsel as needed/required.
+ Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, increase productivity and retention. Manages and resolves complex employee relations issues, conducts effective, thorough and objective investigations.
**REQUIREMENTS:**
Bachelors degree in Human Resources, Business Administration or equivalent and 5-7 years of relevant progressively responsible experience, preferably in the area of Human Resources; or an equivalent combination of education and experience. Masters degree preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr HR Business Partner2024-03-25T19:37:41-04:00https://universityofrochester.jobs/BC0A3DA8960A499C91C38036101DF0DD26GENERAL PURPOSE:
As a strategic partner, aligns business objectives with employees and management in designated business unit (s). Serves as expert consultant to management on human resources related issues. Acts as an employee champion and change agent. Assesses and anticipates HR-related needs. Proactively communicates needs to HR department and business management to develop integrated solutions. Formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. Maintains business literacy as it relates to the financial position, culture, business objectives and goals of designated business unit(s). Promotes the HR Experience through the HR Values of Respect, Integrity, Inclusion, Performance Excellence and Engagement. Consistently demonstrates the 15 HR Experience Behaviors categorized under the five dimensions of ‘One Inclusive Team, Performance Excellence, Leading with Integrity, The HR Experts and Valued Customer Resource.’
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment:
+ Applies professional human resources expertise in identifying solutions and delivering results that enable business execution. Identifies organizational needs, determines strategy as it pertains to learning/development and facilitates workforce planning and performance.
+ Integrates best practices to enhance the efficiency and effectiveness of the delivery of HR services to business units. Maintains relationships and collaborates with University Human Resources divisions such as Compensation, Benefits, Organization Development and Labor Relations to develop applicable solutions to business challenges.
+ Serves as a contributing member of the extended leadership management team (s) of designated business unit(s). Contributes to the development and execution of the overall business strategy by partnering with the business leaders to identify, prioritize and build organizational capabilities. Responsibilities span all aspects of HR to include: talent management and workforce planning, performance management, employee relations, organizational development, employee development, and succession planning.
+ Provides consultative decision support to management on complex leadership and HR issues which have the potential to create a competitive advantage for the business. Drives efforts to create and sustain a diverse and inclusive business culture. Builds and maintains effective working relations with management and employees to provide advice and counsel to both on employee-related and organizational matters.
+ Provides leadership for various Human Resources projects and initiatives by gathering, validating and evaluating data and relevant metrics to develop proposals and recommendations. Analyzes trends and partners with other HR organizations as appropriate, aligning institutional and HR goals and developing solutions, programs and policies.
+ Exercises professional expertise to lead or collaborate on projects and initiatives as needed. May supervise and/or coordinate the efforts of staff assigned on projects and initiatives.
+ Ensures compliance with various HR policies and procedures, laws, standards and government regulations for all assigned personnel; Provides professional knowledge and counsel based on experience; collaborates with clients to communicate and train staff at all levels on personnel policies and procedures; ensures the creation and maintenance of employee handbooks and policies and procedures manuals. Advises management on application of corrective disciplinary actions, organization policies, procedures and regulations, and other compliance related issues.
+ Develops, plans and implements organizational initiatives and events to reward and recognize employees.
+ Maintains in- depth knowledge of legal requirements related to day to day management of employees. Provides expert counsel to management in order to reduce legal risks and ensure regulatory compliance. Partners with legal counsel as needed/required.
+ Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, increase productivity and retention. Manages and resolves complex employee relations issues, conducts effective, thorough and objective investigations.
**REQUIREMENTS:**
Bachelors degree in Human Resources, Business Administration or equivalent and 5-7 years of relevant progressively responsible experience, preferably in the area of Human Resources; or an equivalent combination of education and experience. Masters degree preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Departmental Prgrm Spec2024-03-25T19:37:41-04:00https://universityofrochester.jobs/D94236673BD848B78076DCEE6ABD048D26GENERAL PURPOSE:
Responsible for identifying, establishing, and maintaining relationships with affiliated referring clinics / hospitals, staff, and communities throughout our region. Participates in case review and standardizes referring guidelines for all centers. Creates and manages guidelines for outside centers to use for early referral of advanced heart failure patients. Promotes adherence to nationally accepted standards of care from ISHLT, AHA, HFSA, and ACC.
**RESPONSIBILITIES:**
+ Collaborates with Advanced Heart Failure Program Leadership regarding outreach opportunities with referring centers and clinics.
+ Collaborates with the Advanced Heart Failure Program Educator to educate the greater referral community on opportunities to optimize patient care.
+ Collaborates with the VAD and Heart Transplant Coordinators to assist with outreach when patients return to outlying communities after VAD implant or heart transplant.
+ Designs and implements referral guidelines for outpatient and inpatient referring centers, goal for early and appropriate referral of Advanced Heart Failure patients.
+ Develops and implements a process for patient follow-up (report cards) with referring centers regarding patient outcomes and feedback for future patient referrals.
+ Develops and implements a quality improvement process for referrals from outside hospitals.
+ Coordinates outreach educational sessions with referring centers and clinics and the Advanced Heart Failure team.
+ Assists with coordination of division involvement in meetings, forums, training sessions and conferences, as needed.
+ Works closely with the Advanced Heart Failure leadership team to identify knowledge gaps in our community and appropriately target outreach activities in these specific areas.
+ Delivers presentations to interested groups.
+ Participates in Advanced Heart Failure research and quality improvement activities within the program.
+ Reviews INTERMACS and other national reporting data and implements outreach activities in areas where our greater community could be served by AHF advanced therapies.
Other projects and duties as assigned
**QUALIFICATIONS:**
**Required:**
+ Individual must have a bachelor’s degree, masters preferred.
+ 2 years clinical experience in Advanced Heart Failure including experience with mechanical circulatory support.
+ Demonstrate knowledge in the practice of Advanced Heart Failure care and early referral for advanced therapies.
+ or equivalent combination of education and experience
**Preferred:**
+ Self-directed and resourceful in problem solving, critical thinking
+ Effectively handle multiple priorities
+ Experience in developing, implementing, and evaluating the effectiveness of community benefit programs
+ Strong interpersonal, presentation, organizational, planning and communication skills, including written communication
+ Knowledge of communication theory and public relation techniques
+ Basic graphic design principles
+ Basic desktop publishing techniques
+ Basic knowledge of Microsoft Office
+ Experience with data reporting / Excel report writing
+ Effective time management skills and attention to detail.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Director, Clinical Admin2024-03-25T19:37:41-04:00https://universityofrochester.jobs/FD6A4FC8E47447E6AFDB5E191289A51A26GENERAL PURPOSE:
The Director of Clinical Operations is responsible for oversight and implementation of all administrative/operational aspects of the clinical programs of the Golisano Children’s Hospital. Collaborates with Pediatrics Department and Division leadership to adapt, develop, and implement clinical plans consistent with service objectives of the Department, Medical Center and University. Additionally, the position assists the Departmental enterprise ambulatory care programs with the development of key performance indicators, analytics, staffing ratios and best practice by consulting and collaborating with key leaders/managers of the department. The Director will be part of the Pediatrics leadership/management team and will assist in identifying and prioritizing projects based on the University and Department strategic plans and objectives.
**RESPONSIBILITIES:**
+ Serves on the Pediatrics Leadership Team and participates in strategic planning and the support of operational objectives.
+ Serves on that team as the expert on the delivery of clinical care and in support of institutional priorities for access to care and standards for the clinical practice.
+ Understands the needs of the local and regional communities for pediatric care and develops plans to meet those needs.
**_Clinical Operations Excellence:_**
+ Develops and tracks key performance indicators for ambulatory care and report significant trends to the Departmental Leadership and Ambulatory Administration with recommendations for improvements as needed.
+ Utilize Tableau and other enterprise level reporting tools to develop reporting analytics to support operational decision making and best practices for the enterprise ambulatory care programs.
+ Assist with the development of performance improvement programs creating a culture of continuous improvement and operational excellence.
+ Identify roadblocks for implementing operational performance tracking and changes, and assist with developing and implementing strategies for correction.
+ Lead the development of performance improvement programs and collaborate with key leaders for implementation, including the optimization of clinical templates.
+ Develop and disseminate standard quarterly report cards for each division to track clinical productivity.
+ Function as a content expert, resource, and spokesperson for operations excellence.
+ Collaborates with nursing leadership to track key performance indicators for inpatient care and supports operations as needed.
**Transformational Change Management:**
+ Uses change management frameworks to support faculty, staff, and patients through significant changes to practice and process.
+ Leads the development of communication plans in support of clinical programs, and works closely with marketing and communications professionals on plans that support achievement of department goals.
+ Ensures optimal implementation of new clinical initiatives, including the provider optimization initiative.
**_Business Plan Development:_**
+ Perform market and needs analyses for expansion and growth of existing programs and services.
+ Responsible for the development of business improvement plans aimed at achieving departmental strategic goals.
+ Ensures that appropriate resources are allocated to achieve business plan deliverables.
+ Collaborate and consult with affiliates to evaluate regional opportunities for growth and partnership.
+ Track Business Improvement plans as submitted and approved by JOC.
**_Oversight of Clinical Staffing, Onboarding and Training / Other:_**
+ In partnership with the CAO, oversees clinical staffing and works to bridge staffing gaps as needed.
+ Ensures appropriate onboarding and training for clinical administrative team members.
+ Assists in the development and oversight of the pediatric referral center for specialty services.
+ Implements performance improvement plans for administrative leads as needed.
+ Monitor 340B specialty pharmacy pull-through and identify opportunities for optimization.
+ Develop monthly provider score card on 340B specialty pharmacy capture rate.
**QUALIFICATIONS:**
+ Bachelor's degree required
+ Master's degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable
+ 8 years relevant experience including at least 4 years at a managerial level; or equivalent combination of education and experience required.
+ Proven history of ability to lead and influence with both direct and indirect authority required.
+ Project management skills including expertise in change management and use of tools for evaluating existing work processes and recommending improvements in workflow required.
+ Exemplary communication skills across multiple constituent groups required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $107,224 - $160,846 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Info Security Engineer2024-03-24T05:11:10-04:00https://universityofrochester.jobs/A6DD32B05D01473CA13DFF2CD2F28CBE26GENERAL PURPOSE:
The Systems Management team requires an experienced Lead Security to drive multiple concurrent projects aimed at improving the security configurations for the University, Medical Center and affiliates. This person provides technical expertise and task management for their specific security area of focus, escalating when appropriate for 40,000+ workstations and 4,000+ servers. Participates in an on-call rotation as required.
**RESPONSIBILITES:**
+ Oversees and participates in operating system imaging build, SCCM application packaging and deployments, antivirus administration, Active Directory / Group Policy administration.Applies service-oriented security architecture principles to meet organization's confidentiality, integrity and availability requirements. Implements specific cybersecurity countermeasures for systems and/or applications. Integrates automated capabilities for updating or patching system software where practical and develops processes and procedures for manual updating and patching of system software based on current and projected patch timeline requirements for the operational environment of the system **.** Uses and configures software-based computer protection tools (e.g., software firewalls, antivirus software, anti-spyware).
+ Participates in monthly patching process which includes patch testing, deployments, metric tracking and compliance efforts. Resolves vulnerabilities centrally as assigned based on evaluations of monthly vulnerability reports for UR and URMC managed servers and workstations.
+ Provides escalation support for IT administrators across various environments and disciplines.Works with stakeholders to resolve computer security incidents and vulnerability compliance. Troubleshoots hardware/software interface and interoperability problems.Conducts system/server planning, management and maintenance. Corrects and trains for physical and technical problems that impact system/server performance.
+ Participates in ongoing stabilization, support and maintenance. Verifies that minimum security requirements are in place for all applications.
+ Ensures best practice change and code management is followed, and supporting technical documentation is organized and maintained. Ensures that staff and departments operate within regulatory guidelines and/or standards while ensuring a high level of creativity.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required
+ 3 years of related experience required
+ or equivalent combination of education and experience required
+ 2 years in a supervisory capacity preferred
+ Experience in higher education or Healthcare IT field preferred
+ Participation in an on-call rotation required
+ Knowledge of the basic operation of computers, server and client operating systems and systems administration concepts required
+ Knowledge of operating system command-line tools required
+ Skill in diagnosing connectivity problems required
+ Skill in conducting research for troubleshooting novel client-level problems and correcting physical and technical problems that impact system/server performance required
+ Skill in conducting system/server planning, management, and maintenance required
+ Strong analytical mindset, ability to breakdown a problem and determine the root cause required
+ Demonstrated ability to re-prioritize projects as unplanned events occur to ensure immediate tasks are completed and larger department goals are ultimately met. Ability to function effectively in a dynamic, fast-paced environment required
+ Ability to collaborate effectively with others and ensure customer satisfaction and appropriate follow-through in all interactions required
+ Excellent verbal and written communication skills required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Special Events Assistant Director2024-03-24T05:11:10-04:00https://universityofrochester.jobs/122698DEDDE54CF1A31216C1CDD2692326GENERAL PURPOSE:
The Senior Community Engagement and Events Specialist will support a significant part of the University’s advancement operation. This individual will work independently to create, implement, and follow-up on high-end development events and programs, including donor cultivation and recognition events, events with the President and Board, regional activities, and dedications. The Senior Community Engagement and Events Specialist is responsible for insuring that all events meet the highest quality standards.
The Senior Community Engagement and Events Specialist will work cooperatively with colleagues across University Advancement to create and implement events that support the University’s fundraising objectives. These events will take place in both Rochester (particularly at Meliora Weekend) and cities across the country. The person will have responsibility for all details of the event and for reporting their progress back to the Executive Director. There will be extensive interaction with high-level University administrators, donors, and volunteers as well as some informal supervision of support staff who will assist with the registration process and other event-related duties.
This position requires excellent leadership, organizational, customer service, and communication skills and the ability to work autonomously. The Senior Communications and Event Specialist must have good judgment, be results-oriented, and donor- centric. This individual must have the ability to adjust to changing priorities and challenges in a busy environment. Must be able to work under pressure of deadlines; must be able to travel locally and nationally; weekend and evening work will be required.
**RESPONSIBILITIES:**
**Event Management – Events featuring the University President and/or Board of Trustees**
Event management responsibilities include:
+ Researching and securing venues and vendors and maintaining knowledge of venues in various cities.
+ Overseeing the production of all publications and related collateral materials and the coordination of mailing lists as well as managing the marketing for each event.
+ Developing and managing the program flow and involvement of speakers, which will likely include the President, Deans, Board members, faculty, and high-level donors/volunteers. Writing briefings and interacting with leaders mentioned above to make sure all speakers are prepared.
+ Traveling to events and managing all on-site logistics while there. This could include 5-10 trips per year.
**Event Management – Stewardship, cultivation, and other regional events**
**Event Management – Meliora Weekend events**
**Regional Strategic Planning**
+ Work collaboratively with partners in Alumni Relations and Regional Advancement to oversee the event and engagement strategy for several regions. Serve as the Special Events representative on the core regional planning team for each area, provide advice and strategy on what event should take place and what prospects should be engaged, and maintain knowledge of each region and the key prospects in them.
Other duties as assigned
**QUALIFICATIONS:**
Bachelor’s degree required
**Preferred:**
+ 3-5 years of development, event planning, or an equivalent combination of experience and education
+ Outstanding written, verbal, and interpersonal skills
+ Strong leadership skills and ability to work independently
+ Ability to work collaboratively with various constituent groups, colleagues, volunteers and campus partners
+ Ability to manage large projects; to gather, condense and synthesize information, and ability to provide accurate analysis and summaries
+ Experience with computer technologies, especially Microsoft Excel
+ A personal belief in mission, goals and objectives of private higher education
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $59,197 - $82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, Clinical Research2024-03-23T11:53:42-04:00https://universityofrochester.jobs/171C8E7B0BD0404298A33DAC59F87FE326GENERAL PURPOSE:
Under the direction of the Administrative Director, the Technical and Scientific Affairs Manager (Tech Mgr) for URMC Clinical Trials Central Laboratory (Clinical Trials) directs the operational management function for all facets of the Clinical Trials' pre-analytical areas, including the Specimen Logistics, Kit Building, and Medical Technologists sections.
The Tech Mgr serves as the primary contact for customers regarding scientific and technical information, and collaborates with internal scientific directors, various technical services, and laboratory operations in preparation of proposals to support customers. Provides scientific and technical advice to the internal project management and business development teams. The Tech Mgr will also work with the Medical Director to oversee the Clinical Trials sections' relationships with Pathology Department Clinical Laboratories, URMC core laboratories, and third-party specialty/reference labs.
**JOB DUTIES AND RESPONSIBILITIES:**
**Operational Management/Technical Performance**
+ Serves as primary technical and scientific liaison between Laboratory Operations and Business Development during the proposal development process.
+ Oversees scientific support of inquiries from other departments and client requests for specific laboratory information.
+ Collaborates with laboratory leadership throughout the Department of Pathology and Laboratory Medicine to communicate opportunities and facilitate implementation of new testing modalities.
+ Directs and oversees development and validation of moderate/complex laboratory testing.
+ Assists in evaluating the validity of specimen results per Standard Operating Procedures or guidelines.
+ Manages, assists in the development, and reviews standard operating procedures.
+ Assists in the development and oversees technical instruction and training protocols.
+ Oversees and monitors compliance with all safety and infection control protocols.
+ Effectively manages project deadlines.
+ Works with Medical Director to continuously analyze staffing, financing, operations, systems, and procedures to ensure effective operations and to proactively adapt to internal and external changes.
+ Experienced with federal, state, and local laws and standards of accrediting agencies (e.g., FDA, CLIA, CAP, OSHA) for all Clinical Trials Labs operational, business and financial activities, including operations in laboratories performing work under contract from or in collaboration with Clinical Trials Labs.
**Personnel Management:**
+ Supports personnel matters in collaboration with leaders of Kit Building, Specimen Logistics, and Technologists, working closely with the Medical Director, Administrative Director, and HR Business Partner.
+ Establishes and meets standards of behavior creating an atmosphere of teamwork and respect. Promotes and sets accountability for a just culture and an engaged workforce.
+ Accountable for the operational and professional performance of all section employees.
+ Oversees the performance evaluation process.
+ Appropriately follows Human Resource policies, recommends actions as to recruitment, hiring, transfer, promotion, disciplinary action, and termination. Interviews a diverse candidate pool.
+ Oversees staff training and documentation.
**Administration/Leadership:**
+ Works with the Medical Director and Administrative Director to grow and refine the operational structure required to successfully operate the clinical trials business model.
+ Initiates, leads and communicates on a scientific level with scientific directors, preanalytical technical services, laboratories, specialty technologists, business development operations, and customers.
+ Models leadership skills of professionalism, positive attitude, team building, good judgement and respect. Encourages open expression of ideas and suggestions.
+ Builds relationships throughout the entire Department of Pathology and Laboratory Medicine.
+ Accepts accountability for responsible sections' overall performance.
+ Participates in operational meetings to help formulate and administer policies and procedures.
+ Responsible for disseminating operational information.
+ Develops and maintains current, accurate and appropriate job descriptions
+ Understands the financial impact of operational decisions within assigned sections. Manages expenses in accordance with approved budget. Identifies and implements opportunities for reducing expenses and improving the efficiency of processes.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science required
+ 5 years of relevant experience including at least 2 years at a managerial level required
+ or equivalent combination of education and experience required
+ Licensed Medical Technologist preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Motion Lab Technician2024-03-23T11:53:42-04:00https://universityofrochester.jobs/21ABF3914B6A4F8497E053409F5DE8A026GENERAL PURPOSE:
Completes daily operations and performs a variety of technical duties in support of the research activities at University of Rochester Orthopaedics Motion Analysis Laboratory on the Rochester Campus. Works creatively with faculty, residents and students to apply solutions to research problems, providing direct assistance, guidance and training on the use of laboratory equipment, including the EMG (electromyography), pressure plates, and motion analysis systems.
**JOB DUTIES AND RESPONSIBILITIES:**
1. **Operations:** Performs daily operations of the Movement Analysis Laboratory, including providing direct assistance to faculty and students in the preparation, testing, operation and maintenance of electrical/electronic laboratory equipment such as turn key and custom force, EMG (electromyography), pressure plates and movement analysis systems. Systems listed above are state of the art and require precise calibration in order to execute meaningful data. Proper operations are necessary for data collection, signal processing and data analysis of processed data. Storage and retrieval of processed data for clinical decisions and research will be provided to faculty, students and others.
2. **Education:** Keeps all state-of-the-art equipment up to date and functioning at its optimal requirements while maintaining current market demand expertise in training and assisting in all technical aspects. Educating faculty and students in the overall operations of the laboratory facilities and equipment will be essential in preserving the labs goals. Prepares all functionalities of the lab for researcher and clinicians using facilities on an assigned day, including the powering up and calibrating of highly technically advanced equipment. Continuously educates all individuals utilizing the Motion Lab on its contents, guidance of completing assigned projects and assisting faculty in the evaluation of student achievements in the laboratory.
3. **Maintenance:** Performs all requests for use of Motion Lab space with the assistance of the Motion Lab Director. Ensures all equipment needs and research availability of products and apparatus are available for each project that day. Any purchasing recommendations will be reviewed and approved by Lab Manager in accordance with the budgetary limitations set forth and approved by Sr leadership. Maintenance of inventory/parts and replacement components will need to be monitored as an ongoing effort to assure research project stay on schedule.
4. Participates in subject recruitment, software used in data collection, data reduction and overall preparation of data for analysis.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in an engineering or related field required; Master's degree preferred. 1-3 years of experience in biomechanics and previous research experience required or equivalent combination of education and experience. Required knowledge, skills and abilities: Strong working knowledge of computers and system software in a Motion Lab setting; Ability to assemble, test, repair and operate electrical/electronic equipment; Knowledge of complex electromyography, kinematic and kinetic systems and associated software; Strong attention to detail, analytical, organizational, verbal and written communication skills; Interpersonal skills and an ability to work with the research team.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Social Worker2024-03-23T11:53:42-04:00https://universityofrochester.jobs/4C96F54F18494969BB8A91109B6595FC26Responsibilities
**Position Summary:**
The social worker is responsible for providing clinical services to patients admitted to their assigned units and their families. The social worker serves as a member of the interdisciplinary health care team on their assigned unit and serves as a liaison to health and social service agencies in the community.
**Responsibilities:**
+ In collaboration with the members of the health care teams, coordinates discharge planning for patients who are determined to be at psychosocial risk, assistance navigating the health care system and psychosocial support for patients admitted to their unit(s).
+ Serves as a resource consultant to patients and their families and facilitates referrals to appropriate community agencies and hospital resources; may make home visits, where appropriate, to provide essential psychosocial assessments and social work interventions.
+ Provides social work interventions to patients and their families including risk screening on all patients admitted to his/her unit through chart review and interdisciplinary rounds, psychosocial assessments for those with identified risk factors (including victims of abuse, neglect or domestic violence), providing psychosocial support including crisis intervention, supportive counseling and grief and bereavement counseling
+ Handles risk management issues, in close consultation with their supervisor and the Associate Director.
+ Documents social work activity in the electronic medical record
+ Provides social work coverage, as requested, to other clinical units or programs during co-workers absence
+ Completes the following Administrative Functions:
+ Completes Hospital and SW Division required in-service training programs and ongoing professional development activities including those that are designed to enhance knowledge and skills in protective work
+ Completes required Employee Health appointments within required timeframe
+ Attends all appropriate Social Work Division meetings including, but limited to – SW Division meetings, complex case discussion, transplant staff meeting, etc
+ Supervises social work students (MSW or BSW)
+ Orients and provides ongoing peer support to new social work staff
Other duties as assigned
**Qualifications:**
+ The social worker must have an MSW from an accredited social work graduate program and must obtain New York State license within eighteen months of employment.
+ Prior clinical experience in a medical setting and supervisory experience (preferred).
+ The social worker should be familiar with medical social work and community resources (preferred).
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 57,595 - $ 80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Neurodiagnostic Tech Asst2024-03-23T11:53:42-04:00https://universityofrochester.jobs/4F6065F320B54A2D855F7FE5ACC8E51D26GENERAL PURPOSE:
Continuously monitors patients undergoing cEEG recording for safety, either in room or via remote video monitoring. Possesses knowledge of monitoring system and camera controls. Alerts nursing and/or technologist staff when clinical seizures or other paroxysmal events occur. May communicate with patients and bedside staff to obtain information about events. May document observations.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Continuously monitors patients undergoing cEEG recording for safety. Alerts nursing and/or technologist staff when clinical seizures or other paroxysmal events occur.
+ Assist Neurodiagnostic technologists as needed (restocking supplies, electrode removal and miscelaneos duties)
Other duties as assigned
**QUALIFICATIONS:**
+ High School diploma or equivalent required.
+ No previous experience; will be trained in-house with 20 clinical observation hours and successful completion of didactic course (LTM 100) and competency assessments including but not limited to recognition of clinical seizures and other clinical paroxysmal events, ictal testing procedures, measures to reduce risk of fall, and seizure first aid.
+ Will be trained in-house with 20 clinical observation hours and successful completion of didactic course (ASET LTM 100) and competency assessments including but not limited to recognition of clinical seizures and other clinical paroxysmal events, ictal testing procedures, measures to reduce risk of fall, and seizure first aid.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Ctr Representative2024-03-23T11:53:42-04:00https://universityofrochester.jobs/5916585D784849A7AB1DB3C7ED86D16426GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
+ Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
+ Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
+ Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
+ Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Social Worker2024-03-23T11:53:42-04:00https://universityofrochester.jobs/67E5DC5099744E4BBADC2FF269634BF926Responsibilities
**Position Summary:**
The social worker is responsible for providing clinical services to patients admitted to their assigned units and their families. The social worker serves as a member of the interdisciplinary health care team on their assigned unit and serves as a liaison to health and social service agencies in the community.
**Responsibilities:**
+ In collaboration with the members of the health care teams, coordinates discharge planning for patients who are determined to be at psychosocial risk, assistance navigating the health care system and psychosocial support for patients admitted to their unit(s).
+ Serves as a resource consultant to patients and their families and facilitates referrals to appropriate community agencies and hospital resources; may make home visits, where appropriate, to provide essential psychosocial assessments and social work interventions.
+ Provides social work interventions to patients and their families including risk screening on all patients admitted to his/her unit through chart review and interdisciplinary rounds, psychosocial assessments for those with identified risk factors (including victims of abuse, neglect or domestic violence), providing psychosocial support including crisis intervention, supportive counseling and grief and bereavement counseling
+ Handles risk management issues, in close consultation with their supervisor and the Associate Director.
+ Documents social work activity in the electronic medical record
+ Provides social work coverage, as requested, to other clinical units or programs during co-workers absence
+ Completes the following Administrative Functions:
+ Completes Hospital and SW Division required in-service training programs and ongoing professional development activities including those that are designed to enhance knowledge and skills in protective work
+ Completes required Employee Health appointments within required timeframe
+ Attends all appropriate Social Work Division meetings including, but limited to – SW Division meetings, complex case discussion, transplant staff meeting, etc
+ Supervises social work students (MSW or BSW)
+ Orients and provides ongoing peer support to new social work staff
Other duties as assigned
**Qualifications:**
+ The social worker must have an MSW from an accredited social work graduate program and must obtain New York State license within eighteen months of employment.
+ Prior clinical experience in a medical setting and supervisory experience (preferred).
+ The social worker should be familiar with medical social work and community resources (preferred).
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 57,595 - $ 80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Supervisor, Self-Pay Service2024-03-23T11:53:42-04:00https://universityofrochester.jobs/6A7173586BC546FCA6BEAADE16320F5426Responsibilities
**Job Summary**
Under the direction of the Manager, Patient Services and with latitude for independent judgment, the Supervisor, Self-Pay Services, is responsible for planning, organizing, and administering the day to day operations, anticipating and resolving complex problems, escalated by Self-Pay Collections Representatives for resolution Self-Pay Supervisor is responsible for resolving complex patient inquiries resulting from medical services provided by the University of Rochester Medical Center (URMC): Strong Memorial Hospital & University of Rochester Medical Facility Group (URMFG), and Highland Hospital (HH). This position represents the Self Pay Business Office by adhering and upholding the University’s Mission, Vision, and Values, and Service Performance Standards to provide the highest quality service to our patients and staff.
In partnership with the Manager, the Self-Pay Supervisor is accountable for:
+ Fostering a culture of respect, integrity, and accountability.
+ Monitors staff performance, maximizes employee productivity by providing weekly coaching and effective feedback via scorecards and stats.
+ Understand the refund process, overpayments/credits volumes, productivity related to credit resolution, bad debt, on patient accounts
+ Patient Services service metrics, quality assurance program, annual work plan, objectives, and operational strategies that ensure the contact center
demand for services is met and quality standards are consistently met or exceeded.
+ Monitors and ensures the efficiency and effectiveness of the operations, which include evaluating work flows, procedures, policies and staffing needs, and adhere to external, corporate and customer/provider standards for quality, timeliness and accuracy.
+ Motivates and encourages staff through open communication, establishes channels to facilitate feedback, and builds loyalty and increases morale by implementing employee recognition programs.
+ Oversees training and champions process improvement initiatives and workflow standardization.
+ Resolves escalated issues.
+ Responsible for maintaining knowledge of and adhering to policies and procedures of the University of Rochester Medical Faculty Group, Patient Financial Services and the Fair Credit Debt Collection Practices Act.
The ability to provide consistent leadership and maintain interpersonal relations with the team, physician faculty, providers, and their staff is essential. This position requires flexibility and the ability to function in an evolving and ever-changing environment. The Self-Pay Supervisor, Patient Services serves as a liaison between the department and other hospital/professional departments in the areas of Self Pay and satisfaction.
**Key Functions and Expected Performances:**
**Leadership**
+ Motivates, supports, and inspires confidence. Gains the respect and confidence of staff.
+ Models desired behaviors, supports and reinforces departmental and University decisions.
+ Fosters a culture of respect, trust, empowerment, ownership.
+ Develops genuine and supportive relationships with staff that heighten team morale, increase employee and customer satisfaction, and drives operational excellence.
+ In conjunction with the Manager, Patient Services, develops and executes the Patient Services Team annual work plan, goals, objectives, priorities, and operating policies.
+ Acts as authority and ensures the seamless operations of the contact center during the absence of the Manager, Patient Services.
+ Performs other related duties as assigned.
**Performance Management & Quality Assurance**
+ Establishes metrics, drives excellence, underscores key performance indicators i.e.: quality, productivity, service and recovered calls to staff via weekly scorecards. Ensure staff understand how their performance impacts the vision and mission of the University’s goals in providing “Medicine of the Highest Order”. Measures internal controls to ensure the highest level of service is delivered.
+ Coaches staff to meet and exceed individual and team goals.
+ Develops and continually improves the Patient Services quality assurance program.
+ Cultivates employee engagement and regularly solicits feedback from employees.
+ Hold staff monthly one on one and bi-weekly team meetings.
+ Conducts periodic performance reviews identifying holistic review. Accurately assesses employees’ strengths and development opportunities. Provides timely and specific feedback to improve performance. When necessary, initiates action to assure retraining, discipline, and or improvement plans are completed.
+ In partnership with staff, makes career growth and succession planning a priority.
+ Performs timely completion and delivery of introductory and annual performance appraisals.
+ In conjunction with Manager, Patient Services, makes wage & salary recommendations.
+ Maintains time records, approves time off, and monitors attendance to assure proper staff coverage.
+ Champion rewards and recognition
+ Drive employee engagement and morale by inspiring staff through reward and recognition programs.
**Work Force Management**
+ Responsible for planning, organizing, and administering the day-to-day operations of the Patient Self Pay Services Team. Monitors key reports and metrics on a daily basis. Understands the data presented and promptly and independently and takes corrective action.
+ Uses information received in analysis for continual process improvement, training opportunities, system upgrades/purchases, etc.
+ Ensures department mission and goals are not compromised:
+ Assess trends and makes necessary adjustments to staffing.
+ Ensures timely completion of outbound calls, emails, staff worklists, daily/weekly projects, and all other work assignments for timely resolution.
+ Compiles performance statistics
**Functional/Technical and Customer Service Escalation Expert**
+ Serves as an escalation point for high impact or complex issues:
+ Acts as liaison between functional area/department and other Hospital and Faculty Practice departments to resolve complex problems or for significant or sensitive service recovery situations.
+ Handles, tracks and resolves escalated calls and complaints from Senior Leadership, Patient Relations, Better Business Bureau, Attorney General, etc.
+ Determines root cause of issue(s) and makes recommendations to avoid repeat issues.
+ Collaborates with Manager on responses.
+ Tracks and follows through to resolution.
+ Coaches and incorporates opportunities into future training.
**Training and Process Improvement**
+ Oversees the Patient Services training curriculum development:
+ Ensures programs support departmental mission, vision, values, goals and foster employee growth and patient retention.
+ Coordinates and ensures the highest delivery of customer service, billing, and in-service training for all staff, existing and new hires is obtained.
+ Initiates and oversees operational policies and procedures development and implementation. Proactively identifies and addresses efficiency improvement opportunities.
+ Anticipates potential problems and future trends related to functional objectives, including changes to business processes, operational standards or support offerings.
+ Collaborative with staff, teams, and other departments to resolve issues.
**Recruitment/Hiring/Onboarding**
+ In conjunction with Manager, Patient Services, lead Human Resources related activities including but not limited to; recruiting, interviewing, onboarding, and training of new hires.
**Expectations**
+ Consistently demonstrate high standards of integrity by supporting the URMC’s values, and adhering to the Corporate Code of Conduct, and ICARE Philosophy of Care. Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
**Minimum Requirements**
+ Bachelor's Degree and 1 year of experience in a healthcare setting
+ Or equivalent combination of education and experience
**Preferred Requirements**
+ Bachelor's Degree concentration in Business Administration, Health Care Administration, or related discipline.
+ Contact center management experience
+ Demonstrated success in leading teams and driving staff performance.
+ Excellent customer service, organizational, interpersonal, and written and verbal communications skills:
+ Empathetic and active listener.
+ Diplomatic communicator demonstrated by the ability to consistently present and express oral and written information in an organized, understandable, complete, and concise manner.
+ Proven ability to collaborate and effectively work with all members within a diversified team, including the Senior Leadership.
+ Proven ability to excel in a collaborative, team-oriented environment.
+ Adept at conflict management, negotiation, and mediation. Demonstrated success in problem solving and producing win-win outcomes.
+ Exceptional ability to visually present and communicate data, analyses, and findings.
+ Possess sound business acumen, strategic thinking, analytical, organizational, planning and problem-solving skills.
+ Ability to adapt to a fast-pace and ever-changing environment, manage numerous shifting priorities, deadlines and resources, including large scale projects, with a high level of autonomy and independence.
+ Healthcare, Medical Billing or Collections experience.
+ Proficiency in contact center workforce management software and/or solutions.
+ Experience with Call Center monitoring software.
+ Knowledge of Electronic Medical Record (EMR)/Revenue Cycle Software applications.
+ Adept in Microsoft Word, Excel, PowerPoint, and the creation and management of data and reports.
**Professional Competencies:**
+ Leadership
+ Integrity and Trust
+ Customer Focus
+ Active Listening and Empathy
+ Excellent Written/Oral Communication
+ Strategic Thinking
+ Proactive
+ Detail-Orientation
+ Teamwork Orientation
+ Planning/Organizational Skills
+ Presentations Skills
+ Functional/Technical
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Social Worker2024-03-23T11:53:42-04:00https://universityofrochester.jobs/6E8533FEE20D4B41BA3AF14F3106E52726Responsibilities
**Position Summary:**
The social worker is responsible for providing clinical services to patients admitted to their assigned units and their families. The social worker serves as a member of the interdisciplinary health care team on their assigned unit and serves as a liaison to health and social service agencies in the community.
**Responsibilities:**
+ In collaboration with the members of the health care teams, coordinates discharge planning for patients who are determined to be at psychosocial risk, assistance navigating the health care system and psychosocial support for patients admitted to their unit(s).
+ Serves as a resource consultant to patients and their families and facilitates referrals to appropriate community agencies and hospital resources; may make home visits, where appropriate, to provide essential psychosocial assessments and social work interventions.
+ Provides social work interventions to patients and their families including risk screening on all patients admitted to his/her unit through chart review and interdisciplinary rounds, psychosocial assessments for those with identified risk factors (including victims of abuse, neglect or domestic violence), providing psychosocial support including crisis intervention, supportive counseling and grief and bereavement counseling
+ Handles risk management issues, in close consultation with their supervisor and the Associate Director.
+ Documents social work activity in the electronic medical record
+ Provides social work coverage, as requested, to other clinical units or programs during co-workers absence
+ Completes the following Administrative Functions:
+ Completes Hospital and SW Division required in-service training programs and ongoing professional development activities including those that are designed to enhance knowledge and skills in protective work
+ Completes required Employee Health appointments within required timeframe
+ Attends all appropriate Social Work Division meetings including, but limited to – SW Division meetings, complex case discussion, transplant staff meeting, etc
+ Supervises social work students (MSW or BSW)
+ Orients and provides ongoing peer support to new social work staff
Other duties as assigned
**Qualifications:**
+ The social worker must have an MSW from an accredited social work graduate program and must obtain New York State license within eighteen months of employment.
+ Prior clinical experience in a medical setting and supervisory experience (preferred).
+ The social worker should be familiar with medical social work and community resources (preferred).
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 57,595 - $ 80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Telecomm Tech I2024-03-23T11:53:42-04:00https://universityofrochester.jobs/7023316DCD604915880027865E6879B626GENERAL PURPOSE:
Manages daily logistics for the UR Tech Store, IT Equipment Recovery Program and Al Sigl Warehouse under direct supervision. This includes managing inventory and monitoring stock levels. Performs voice and network installs and repairs following the University’s processes and procedures. Adapts to an ever-changing environment and demonstrates professionalism, technical capability, and customer service skills consistently. Responsibilities include following established escalation and trouble-shooting procedures. Uses University owned test equipment, tools and vehicles while following appropriate safety standards and procedures. A valid NYS driver’s license is required.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Facilitates technology Store deliveries to University departments and affiliates within a 20-mile radius of the warehouse, utilizing The University fleet of vehicles. Moves store between technology store locations. Maintains control of products until deliveries are completed. Secures used equipment to minimize University risk to potential data breaches. Handles signature sign-off process to complete documented deliveries and delivery attempt documentation.
2. Develops driving routes to maximize efficiencies and time management. Ensures delivery schedules are met and manages daily delivery priorities and critical needs. Prioritizes delivery of product associated with turn-around time and criticality of deliveries.
3. Abides by the daily scheduling needs while following security/safety protocols and driving requirements. Utilizes provided carts, dollies and safety support devices to ensure potential for injury is minimized. Assists and supports warehouse-scheduling anomalies caused by peak work demands or unexpected staff shortages.
4. Assists in monitoring and documenting inventory levels and escalates to a senior team member or manager when appropriate. Assists with management of the IT Asset Recovery Program and mailbox, including pick-up time and place coordination and confirmation.
5. Performs moves, adds, change requests and trouble tickets submitted by University departments related to telephony, data service, extended networks and special applications under general direction of senior technicians.
6. Participates in on-call rotation duties involving ad-hoc call-ins, critical repair and critical install work to support scheduling requirements and daily demands. Works with remote technical and engineering resources to trouble shoot and remedy after-hour service problems involving overtime and after hours issues, including system upgrades and emergencies
7. Handles high visibility situations and critical customers at any given time. Negotiates effectively and reinforces customer service.
8. Keeps abreast of current telephony, network and LAN technologies and expands knowledge through continuing education, journal review, web searches, on the job training and formal seminar opportunities.
9. Abides by driving requirements and monitors vehicle performance. Reports issues to management for remediation. Follows safety guidelines to prevent injuries to self and others.
Other duties as assigned.
**QUALIFICATIONS:**
High School diploma or equivalent required. Minimal experience required or equivalent combination of education and experience; 1 year of customer service related work experience preferred. Required knowledge, skills and abilities: Safe use of hand tools and test equipment; Physical ability to climb ladders, lift up to 50 pounds and transition through different workspaces throughout the day; Ability to work in confined spaces, such as closets, ceilings, crawl spaces, pipe chases and mechanical rooms.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Head Athletic Trainer2024-03-23T11:53:42-04:00https://universityofrochester.jobs/723C7ADF842D45C3950BCCD9CAC1A76126GENERAL PURPOSE:
This role is a leadership position in the Orthopedic Department's Athletic Training and Fitness Science Programing areas. This role is responsible for driving athletic training and performance excellence in partnership within our rehabilitation and medical service lines.
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment:
+ Programmatic Leadership and Direction
+ Directs all aspects of assigned clinical and performance program(s).
+ Establishes programmatic business relationships and maintain relationships with area Physicians and athletic professionals such as athletic teams, athletic organizations, colleges, etc. to help grow assigned program(s) based on strategic initiatives.
+ Coordinates with other leaders who provide support personnel performing clinical rehabilitation, outreach athletic training, or performance coaching which interface with assigned programs(s).
+ Staff Management and Performance Evaluation
+ Manages staff, including personnel decisions such as hiring/firing and performance management.
+ Develops training and competency/skill assessment of staff required to perform the services of the assigned program(s).
+ Develops and maintains clinical staff schedules, including management of time-off requests, taking into account operational and program specific staffing needs as well as maximizing staff effectiveness and productivity.
+ Program Performance Tracking and Billing
+ Develops programmatic and operational statistics for reporting to the Chief of Sports Rehabilitation and Administration. Designs and implements solutions to meet program goals and objectives.
+ Performs, tracks, and audits departmental billing for assigned FAO(s) associated with program.
+ Clinical Patient Care or Performance Client Training
+ Develops and modifies individualized programs for patient or client treatment working from physician's general or specific order(s), taking into consideration relevant information such as: individualized diagnosis, prognosis, emotional needs or problems, patient's environment.
+ Renders treatments ordered by supervising physician and determined in the athletic training evaluation according to scope of practice, and to standard and competence of care requirements for New York State Licensed Athletic Trainers.
+ Evaluates the patient's or client's functional status and abilities and disabilities for participation in activities (Sports); applies or directs application of various measures and tests.
+ Coordinates communication regarding care and prevention of injuries with athletes, parents, coach, athletic director and physician.
+ Documents in the medical record completely and legibly any evaluation findings, assessments, goals, and plan of treatment to meet department, professional and regulatory agency requirements.
+ Athletic Training or Fitness Science Outreach Services
+ Covers Athletic Training/Weight Room and evaluates students/athletes as arranged by the requesting high school or organization.
+ Covers Athletic Event/Weight Room as requested by the high school or organization.
+ Performs other related duties as requested or assigned, specific to program.
**REQUIREMENTS:**
Bachelor's, Masters or Doctoral degree in Athletic Training, Exercise Physiology, or Bachelor's in a related field with internship route certification in Athletic Training or Certification as a Certified Strength and Conditioning specialist from the National Strength and Conditioning Association (NSCA). National Athletic Trainers' Association Board of Certification NATABOC certification as an Athletic Trainer, New York State licensure. Requires employee to maintain all requirements required by Strong Memorial Hospital / Strong Health as a condition of employment, including but not limited to completion of annual health update, completion of annual mandatory in-service, and performance requirements. 5 years of progressive supervision / athletic training related work experience in a clinic or college setting preferred. Cardiopulmonary Resuscitation, AED, and First Aid Training through the American Red Cross or American Heart Association.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 67,600 - $ 87,880 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-03-23T11:53:41-04:00https://universityofrochester.jobs/3A92EE4FDA5042F48858FE7AE517F07526SEIU Patient Unit Secretary
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Strong Memorial Hospital
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time(USA-NY-Rochester) IUOE Groundskeeper Wk Ldr2024-03-23T11:53:41-04:00https://universityofrochester.jobs/43B02C6C797A4A89B8F0A95EEB4FB34526POSITION SUMMARY **:**
Routinely performs a variety of groundskeeping duties including operations of powered equipment vehicles and tools. Assists in maintenance and upkeep of equipment and tools.
**SUPERVISION AND DIRECTION EXERCISED** **:**
An element of leadership is necessary for effective guidance of others. He or she may participate and assist in performance ratings of other employees in the group or provide feedback and input on team matters to the supervisor depending on department practice.
**MACHINES AND EQUIPMENT USED** **:**
A variety of hand, power tools and motorized equipment and vehicles.
**TYPICAL DUTIES** **:**
1. Plants, removes, aerates, fertilizes, mows and cares for lawns and athletic fields as required. Clips hedges and assists in the care of trees and shrubs with direction.
2. Repairs walks, on-property roadways and parking areas. Applies sealers, tack coats and striping paint.
3. Performs all necessary cleanup work including sweeping of walkways, parking lots, roadways, athletic fields, stadium and grounds, including removal of brush, leaves, trash and unplugging and cleaning drains as required.
4. Sets snow fences, plows snow, shovels and salts sidewalks, parking lots, roadways, etc.
5. Maintains athletic fields and facilities both inside and outside, including marking of playing fields and setting up of bleachers, goal posts etc.
6. Keeps records and makes reports of daily work.
7. Complies with safety regulations of the University and of local, state and federal agencies, as well as departmental policies and procedures.
8. Maintains cleanliness of work area and insures that tools and equipment are kept in good working order.
9. Performs other duties requiring comparable skill and responsibility as directed.
**QUALIFICATIONS** **:**
Requires ability to understand and follow oral and written instructions and to communicate fluently with supervision; or an equivalent combination of education and experience. Requires a valid New York State Class 5 motor vehicle operator’s license and physical ability and stamina suited to heavy and sustained manual labor and continuous exposure to local weather conditions.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester.jobs/5173A2433E2A456E99E539CC1F5B52C026Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Department Coordinator IV2024-03-23T11:53:41-04:00https://universityofrochester.jobs/586E1C87D34E426591E5BE351927A3C926GENERAL PURPOSE:
The Department Coordinator IV provides administrative support within a department, in addition to serving as the principal assistant to Senior Director(s), Director(s), Associate Director(s), or other leadership roles. Responsible for performing a variety of advanced, complex assignments including department accounts working with minimal direction under their own initiative and latitude for independent judgment. Provides work leadership to other support staff. This position deals with highly confidential information and must be able to work with limited supervision and exercise independent judgment.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Provides support to a department to include: prepares and reviews reports and documents; attends meetings and take minutes; oversees office management systems; screens and directs calls; manages the time and calendar of administrator(s), including travel and project timelines, choosing or recommending among competing demands on time.
2. Integrates best practices to enhance the efficiency and effectiveness of the delivery of services. Maintains relationships and collaborates with the various divisions of University. Develops and establishes procedures and schedules to meet operational needs of the department. Maintains required records and reports of activities; responsible for integrity of data, taking investigative action to ensure accuracy.
3. Interprets information, policies, and operations procedures to faculty, staff, students, parents, and visitors. Interacts with external and internal individuals. Researches, analyzes, and prepares various administrative reports.
4. May supervise other support staff to include; prioritizing and assigning work; ensuring staff is trained; conducting performance evaluations, and making hiring, termination, and disciplinary recommendations.
5. Coordinates and oversees highly confidential matters pertaining to the department
6. Directs and coordinates maintenance of departmental accounts. Prepares data for operating budgets and for financial reports. Prepares analyses and allocates expenses. Coordinates expenditures and property controls; reviews and approves invoices. Initiates or authorizes orders for space, equipment, supplies and services.
7. Functions as a liaison to leadership, administrators, faculty, staff, students, and visitors on behalf of the department and/or University; establishes and builds positive working relationships with external agencies and organizations. Arranges for accommodations, plans, and coordinates their activities and serves as a representative during their visit.
8. Coordinates and develops informational materials, presentations, and communications of various departmental related publications; verifying and ensuring accuracy.
9. May coordinate use of conference rooms and meeting rooms for internal and external users; maintains calendars for room use and events. coordinates and makes arrangements for special events, seminars, workshops and activities.
Other duties as assigned
**QUALIFICATIONS:**
Associate's degree preferred. 3 years of progressively responsible administrative support, including lead experience preferred or equivalent combination of education and experience. Required knowledge, skills and abilities: Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box); Adobe, etc; Office procedures; database entry principles; customer service and public relations principles; principles of math; mailing and distribution methods; training principles; leadership principles; intermediate to advanced budget administration principles; inventory and supply maintenance principles; event planning; Ability to effectively communicate and interact, both verbally and in writing, with people across diverse backgrounds and cultures. Intermediate knowledge of hardware and software functionality preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester.jobs/68426F33B56C46EA886736DE8D2D679B26Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester.jobs/BD6AD339BA034598ADED3FC98DE3BC2626Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester.jobs/BF67B82006FC41A088EE421EF142763B26Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Registration&Insur Mgt Rep III2024-03-23T11:53:41-04:00https://universityofrochester.jobs/D77FED31145E4AEAB2917469242E4BA226Responsibilities
**Job Summary**
This position is a member of a Registration and Insurance Management team which coordinates functions associated with Patient demographic, Guarantor, and Insurance Coverage for UR Medicine. Registration and Insurance Management Specialist requires a broad knowledge base in the rules and regulations of third-party billing and the complexities of multispecialty billing. In addition this position requires experience among the enterprise billing system; Flowcast/EPIC with a proficient competency level in the use of verification, third party and government billing systems. RIM Specialist completes the task of sending real time eligibility and also reviewing batch file for visit volumes of approximately 300,000 monthly as it relates to verification of insurance which includes but is not limited to demographic, co-pay/deductibles, benefit information, referrals/authorization, PCP information and Self Pay recovery. Responsible for contacting patient/representative regarding registration, insurance coverage or lack of to ensure patient is aware and secure revenue for the URMC enterprise. To pursue Medicaid for the patient the RIM Specialist initiates a referral to Financial Case Management. Responsible for updating Flowcast system edits produced by the GE batch file Epic WQ’s. This position will be responsible in part for a decrease of rework and enhance revenue of 3-5 million dollars annually. This process promotes an “uneventful” and seamless arrival process. Additionally, a RIM Specialist’s advanced knowledge of insurance and system logic aids in accurate and timely reimbursement of services.
**Key Functions and Expected Performances**
Under the direction of the RIM Director:
**_Weight_** **_=45%_**
Responsible for pre-verification of insurance five days prior to sched appointments, real time verification (urgent care, walk-ins, Emergency, etc.) for URMFG and SMH/HH Outpatient departments. Remains competent with a broad knowledge base of insurance requirements and necessary changes affecting all information systems for Primary Care, hospital-based practices, multi-specialty and SMH/HH Outpatient departments. Understands flow of information between the Central Insurance Verification Unit and URMFG/SMH/HH Outpatient departments; importance of registration accuracy. Ongoing communication with management relating to operational and system issues.
**Financial Account Management:** **_Weight = 40%_**
Responsible for working daily on designated edit reports generated by the GE Eligibility System based upon assignments. Initiates outgoing calls to insurance companies, patients and/or representative regarding insurance coverage or lack of in a timely and customer friendly manner utilizing Strong Commitment values. Ensures Flowcast/Epic is updated relating to insurance, co-pay and primary care physician information prior to patient appointment and/or final bill. Completes online referrals to Financial Case Management for Self-pay patients where appropriate, follows-up with departments and primary care offices to reconcile discrepancies, investigate inaccurate insurance, primary care physician and co-pay information, provides recommendations to Lead CIV Specialist and Manager.
**Customer Interaction** **:** **_Weight = 15%_**
Third Party Payer resource to departmental staff (Access Specialist, Insurance Collection Specialists, Financial Counselor, etc.) within URMFG/SMH/HH departments. Serves as a front-line problem solver for third party billing requirements. Identifies areas of improvement, notifies Lead CIV Specialist, plan and implements as directed. Understands and adopts the Strong Commitment values and behaviors.
**Continuous Learning & Compliance:**
Attends and actively participates in all meetings including staff meetings, compliance and training sessions, etc. Timely completion of annual health update and mandatory hospital in-service. Understand and follows departmental policies and procedures relating to dress code, vacation/PTO requests and HRMS documentation.
**Other duties** **:**
Updates RIM Unit operational procedures. Performs other related duties as assigned.
**Background Expectations:**
1. Associate Degree and 2 years’ experience or equivalent combination of education and experience preferably in a Primary Care Office or SMH Ambulatory Care setting
2. Knowledge of Verification, Third Party Payor and Government systems
3. Knowledge of Flowcast
4. Knowledge of PC functions (Word, Excel, e-mail, Web).
5. Excellent organization and problem-solving skills
6. High professionalism, motivation, interpersonal skills
7. Exercises excellent communication skills and customer service skills
8. Ability to work in a team setting with all levels of management and staff
9. Associates or Bachelors Degree preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.10 - $ 25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Practice Manager, II2024-03-23T11:53:41-04:00https://universityofrochester.jobs/F462BEEB3A0140DD93185FA73B29E29F26GENERAL PURPOSE:
The Practice Manager II is responsible for the management of the Prior Auth/Referral Coordinator and OAS Staff.
Promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance.
Directs staff using the ICARE framework, promoting a collaborative, diverse, and professional team. Responsible for performance management of all non-clinical staff in a mid-size practice.
**JOB DUTIES AND RESPONSIBILITIES:**
**Operations Management** **:**
+ Implements procedures for enhancing levels of service and quality and enforces medical office policies and procedures
+ Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying process as necessary. Serves as point of contact for questions and problem solving related to difficult/unusual authorizations/referrals.
+ Provides coverage process for staff as needed.
+ Schedules and facilitates regular office meetings with office staff.
+ Ensures proper registration and insurance pre-verification management processes are followed including warm transfers to centralized functions.
+ Coordinates assignments of Prior authorization/Referral Coordination staff assuring cross training of all functions.
+ Support and uphold policies, procedures, objectives, quality improvement, safety, environmental and infection control and codes and requirements of accreditation and financial performance. Oversee maintenance of patient records, including storage and transfer.
+ Establishes performance improvement goals for the office, remaining in alignment with the goals and objectives of the department.
+ Work collaboratively with providers to build templates in alignment with department expectations and manage ongoing schedule changes.
+ Assists with Workque backlogs and problem-solving IT/access issues
+ Responsible for coordination/distribution of monthly PMR physician on call schedule.
**Human Resources** **:**
+ Responsible for recruiting, hiring, orientation, training, development and evaluation, and staff management in a mid-size practice.
+ Ensure initial new employee and annual staff mandatories are completed and tracked for compliance. Oversees and assures appropriate training of all new hires.
+ Conduct timely and thorough employee end-of-probation and annual performance appraisals.
+ Perform weekly input and review of payroll in electronic payroll systems. Manages and approves staff requests for time off and overtime.
+ Monitor employee engagement and be a change management leader to foster a positive work environment.
+ Oversee performance management and corrective discipline processes as needed.
**Service Orientation and Patient Experience** **:**
+ Serve as a patient relations advocate by demonstrating skills in resolving
+ difficult patient complaints and concerns.
+ Define expectations for patient satisfaction and live the brand for UR medicine.
**Financial Operations:**
+ Assists in preparing annual and capital budgets, including required justifications, and effectively managing within budgeted parameters.
+ Develop cost reduction and expense management initiatives in collaboration leadership. Hold staff accountable for target achievement.
+ Process pharmaceutical, office supply and other types of orders timely and accurately from approved vendor lists.
+ Maintain provider schedules to ensure adequate visit volumes for patient access and financial performance.
**Quality and Compliance** **:**
+ Responsible for maintaining high levels of quality service, environment and compliance with local, state and federal regulation and standards.
+ In collaboration with practice providers(s), oversee clinical compliance for quality assurance, documentation, and reporting.
+ Ensure compliance with standard, HIPAA, OSHA and JCAHO policies.
+ Develop and train /practice for emergency and disaster planning protocols.
+ Understands and enforces patient rights and organizational ethics philosophies.
**Administration** **:**
+ Attend monthly meetings per department requirements.
+ Act as liaison with property managers to manage and address issues with property/facility.
+ May serve as eRecord superuser.
+ May participate on ambulatory committees to review best practices.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate’s Degree, preferably with coursework in business administration or health care administration required.
+ Bachelor’s Degree preferred.
+ 2 years of administrative experience with 1 year of management experience in healthcare.
+ or an equivalent combination of education and experience required.
+ Electronic Medical Record (EMR) skills (with training) with proficiency in all aspects, including template building and billing knowledge preferred.
+ Advanced knowledge of medical practices, terminology, and reimbursement policies preferred.
+ Microsoft Outlook email skills (open new, to, cc, send) preferred.
+ Electronic filing skills (name a file, save file, save as) preferred.
+ Typing skills preferred.
+ Intermediate proficiency with Microsoft Word and Excel preferred.
+ Notary Public within 1 year preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $51,376 - $66,789 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-23T11:53:40-04:00https://universityofrochester.jobs/007E4348ACC24F4484826DB7E943D87326Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-23T11:53:40-04:00https://universityofrochester.jobs/120022D4D24143B8839909DA34BC14CF26Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-23T11:53:40-04:00https://universityofrochester.jobs/2D4E2645D7814C63A83E4C5A2911BDC626POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED** **:**
None.
**MACHINES AND EQUIPMENT USED** **:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES** **:**
1. May perform all or a combination of the following:
2. Operates a variety of light or heavy-duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
3. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
4. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
5. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
6. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
7. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
8. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
9. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS** **:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Eastman School Music
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Porter2024-03-23T11:53:40-04:00https://universityofrochester.jobs/3CD8FCCC3C404A5E84398E7F516448D426Responsibilities
Cleans equipment, utensils, pots, pans, and work areas including floors and walls, and handles supplies in a food service department. Position involves to standing and walking short distances most of the workday; position also involves reaching, lifting, and carrying various materials and performing light and heavy cleaning.
**Requirements**
Ability to work compatibly in a food service atmosphere.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Porter2024-03-23T11:53:40-04:00https://universityofrochester.jobs/42C1ED8D07BB48F7AF5F1222FA55357226Responsibilities
Assists in preparing food supplies and equipment for Cooks and assists them in preparation of food. May perform grill and broiler activities independently. Position involves lifting items weighing approximately 40-50 pounds.
**Requirements**
Knowledge of the methods of food preparation; ability to speak and understand English in a manner that is sufficient for effective communication; and one year experience in commercial food service; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Cook Helper2024-03-23T11:53:40-04:00https://universityofrochester.jobs/48878E8C7F484CBAA6BA88DAFDBFA0CF26GENERAL PURPOSE:
Assists in gathering food supplies and equipment for Cooks and assists them in the preparation of food. May perform grill and broiler activities independently.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Ovens, microwave ovens, ranges, grills, fryers, steamers, steam kettles, broilers, mixers, tilting brazing skillet, choppers, blenders, grinders, slicers, woks, tenderizers, bowls, kettles, pots, vischer cookers, vertical cutter mixer, toasters, pans, utensils, measuring cups and spoons, knives and other related equipment.
**TYPICAL DUTIES:**
1. Tends foods that are cooking and tests them for progress of cooking. May adjust cooking time and temperature and add seasonings and ingredients as directed. Prepares beverages and like items. May prepare special diet foods and short-order foods such as on grills or in broiler.
2. Peels, washes, trims and cuts vegetables, fruit, meat, cheese and other foods. Measures and mixes ingredients according to computer-generated recipes.
3. Prepares servings of food items. Makes up patients' trays and serves food onto a food truck or containers. Observes precautions against deterioration and degradation of prepared foods, foods awaiting preparation and leftovers awaiting proper storage.
4. Removes food from carts when returned; wraps, stores, processes or discards as directed. Cleans utensils, equipment and work area, stores food in prescribed manner and follows all other instructions to maintain prescribed standards of sanitation and safety.
5. Obtains and arranges food, supplies, and utensils and prepares oven, fryers and grills. May obtain food trucks, containers and trays.
**REQUIREMENTS:**
Requires knowledge of the methods of food preparation, ability to read and write English and understand and follow oral and written instructions and 1 year experience in commercial food service; or an equivalent combination of education and experience. Ability to lift items weighing approximately 40-50 pounds
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.69 - $ 23.99 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) IUOE Mechanic A2024-03-23T11:53:40-04:00https://universityofrochester.jobs/4E27E28E9BE4497394324F09BAB2D80126POSITION SUMMARY:
Performs technical and mechanical work in the inspection, troubleshooting, maintenance, repairing, adjusting, limited fabrication and cleaning of apparatus, instruments and equipment
**SUPERVISION AND DIRECTION EXERCISED:**
None. May coordinate activities of lower classified staff.
**MACHINES AND EQUIPMENT USED:**
A wide variety of hand, bench and machine shop tools, such as; band saw, welders, gauges and meters.
**TYPICAL DUTIES:**
1. Checks, troubleshoots, repairs and adjusts apparatus, instruments and equipment according to specific procedures. Performs necessary electrical and electronic work on beds, lifts and other related equipment. Fabricates parts not requiring extensive machining.
2. Works from blue prints, sketches, wiring diagrams and verbal instructions or from experience in completing mechanical, electrical, electronic assignments and/or diagnosing apparatus, instruments and equipment.
3. Performs cleaning of equipment, instruments and apparatus in accordance with approved maintenance procedures to assure that electrical, electronic and mechanical components are protected. Instructs Housekeeping in basic cleaning of equipment. Instructs Nursing staff in proper operating procedures of equipment.
4. Performs basic and routine level work commonly assigned to other trades, i.e. carpentry or electrical, where performance of such tasks is incidental to performance of the mechanical work or is required in response to an emergency situation.
5. Keeps records and makes daily reports of work.
6. Complies with safety regulations of the University and of Local, State, and Federal Agencies.
7. Maintains cleanliness of work area and insures that tools and equipment are kept in good working order.
8. Performs other duties requiring comparable skills and responsibility as directed.
**QUALIFICATIONS:**
High school diploma plus 2-3 years experience in an electrical/mechanical or related environment; or an equivalent combination of education and experience
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.27 - $35.03 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-23T11:53:40-04:00https://universityofrochester.jobs/75AE4C6D053544DCA3656650B7B003B026Responsibilities
Performs housekeeping services in University buildings using a variety of commercial and light weight maintenance machines. Is normally exposed to refuse, dirt, dust, detergents, body wastes, and odors both indoors and outdoors. Is occasionally exposed to the possibility of contacts with infection and infectious diseases. Exposure to medical labs, animal labs, cadaver and autopsy areas. Position involves standing, walking, bending, and reaching continuously and handling heavy and medium weight material, equipment and supplies.
**Requirements**
Ability to speak and understand English in a manner that is sufficient for effective communication. Prefer high school education or equivalent.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Porter2024-03-23T11:53:40-04:00https://universityofrochester.jobs/8D721D6DE38145A9815901F7664E468726Responsibilities
Cleans equipment, utensils, pots, pans, and work areas including floors and walls, and handles supplies in a food service department. Position involves to standing and walking short distances most of the workday; position also involves reaching, lifting, and carrying various materials and performing light and heavy cleaning.
**Requirements**
Ability to work compatibly in a food service atmosphere.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-23T11:53:40-04:00https://universityofrochester.jobs/9A7F9098837D4B0D9240E4172901FB4326Responsibilities
Receives, issues, and stores supplies, materials, tools and equipment in the stockroom. Handles associated paperwork and telephone calls with vendors, customers and Business Office.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and 1-2 years of related experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-23T11:53:40-04:00https://universityofrochester.jobs/AD1F6BAB0D0946DAAA9636B0F9DA7D0426Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) IUOE Automotive Mechanic2024-03-23T11:53:40-04:00https://universityofrochester.jobs/D3A7A47764914400A0DFAC18CA742E8426Responsibilities
**Position Summary:**
Maintains assigned vehicles including passenger cars, commercial trucks and vans by inspection, performing scheduled preventive maintenance and repair work.
**Typical Duties:**
Performs scheduled inspections and preventive maintenance work on assigned vehicles. Insures that vehicles and equipment are in safe and efficient operating condition.
Changes oil, lubricates, tunes and adjusts vehicle components to prescribed operating tolerances and adjusts brakes.
Inspects vehicle assemblies and sub-assemblies. Repairs and or replaces components of the electrical system, cooling system, fuel system, steering and suspension, and body, usually not involving extensive overhauling or rebuilding.
Replaces belts, filters, lamps and fuses. Cleans and waxes vehicles.
Determines whether repair can be completed in-house or should be sent out for service.
Keeps records and makes reports of daily work, service rendered and general condition of vehicles and equipment. Interacts with parts suppliers, vendors and outside repair shops.
Complies with safety regulations of the University and of local, state and federal agencies.
Maintains cleanliness of work area and ensures that tools and equipment are kept in good working condition.
Performs other duties requiring comparable skill and responsibility as directed by supervisor, including small engine maintenance and repair.
**Qualifications** :
High School education and 3 years auto mechanic experience with completion of related training programs desirable; or an equivalent combination of education and experience. A valid New York State driver's license is required and must be eligible to obtain a NYS Class 3 license. Ability to operate welding equipment, weld and lift up to 100 pounds on occasion is desirable
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**IUOE Disclaimer**
INTERNATIONAL UNION OF OPERATING ENGINEERS: How to bid for Transfer/Promotion: Employees represented by IUOE must electronically bid in HRMS within the five-day posting period each time they wish to be considered for a job opportunity. On-time qualified bidders for IUOE positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $26.01 - $33.55 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Porter2024-03-23T11:53:40-04:00https://universityofrochester.jobs/DB295F535D854AD5B717F56B8CF49F9826POSITION SUMMARY:
Cleans equipment, utensils, pots and pans, and work areas including floors and walls, and handles supplies in a food service department.
**SUPERVISION AND DIRECTION RECEIVED:**
Under immediate supervision of area supervisor.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Dishwasher, Pot and Pan Washer, other cleaning supplies and equipment, materials handling equipment, and other related equipment.
**TYPICAL DUTIES:**
1. Picks up used dishes from counter areas and tables, etc. Prepares for washing by scraping and pre-rinsing and washes by machine, or by hand, silver, china, glasses and/or pots and pans.
2. Performs general helper duties and assists in handling supplies and food as directed.
1. Replenishes milk supply.
2. Transports supplies, equipment, and materials, as directed.
3. Picks up dishes, etc. from tables when necessary.
4. Unpacks stock.
5. May, on occasion, help serve on counter or perform other duties in food service area.
3. Maintains prescribed sanitation standards performing duties such as:
1. Cleans Machines and kitchen equipment.
2. Washes floors and walls.
3. May wax floors.
4. May clean windows and do other general cleaning as directed.
4. Performs other duties as directed.
**QUALIFICATIONS:**
Requires the ability to work compatibly in a food service atmosphere. Requires the physical ability to stand and walk short distances most of the working day, and to reach for, lift, and carry various materials, and to perform light and heavy cleaning.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Cook l2024-03-23T11:53:40-04:00https://universityofrochester.jobs/E898BECBE8EF4C9BAEAD14863B5EC6BB26Responsibilities
Assists in preparing food supplies and equipment for Cooks and assists them in preparation of food. May perform grill and broiler activities independently. Position involves lifting items weighing approximately 40-50 pounds.
**Requirements**
Knowledge of the methods of food preparation; ability to speak and understand English in a manner that is sufficient for effective communication; and one year experience in commercial food service; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 19.51 - $ 26.47 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Cook Helper2024-03-23T11:53:40-04:00https://universityofrochester.jobs/F1759E40BD144CE6A0AD65D34B6B44D326Responsibilities
Assists in preparing food supplies and equipment for Cooks and assists them in preparation of food. May perform grill and broiler activities independently. Position involves lifting items weighing approximately 40-50 pounds.
**Requirements**
Knowledge of the methods of food preparation; ability to speak and understand English in a manner that is sufficient for effective communication; and one year experience in commercial food service; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.69 - $23.99 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) GYN/Oncology @ Lattimore - RN 2, Outpt2024-03-23T11:53:24-04:00https://universityofrochester.jobs/18C06853B46442629A857895AFA2F9E626Responsibilities
Seeking a team-oriented RN to join our expanding GYN Oncology group. This position requires willingness to learn about and provide care management for GYN oncology patients. Responsibilities include clinical care coordination, telephone triage, symptom management, and patient education in a fast-paced ambulatory setting requiring dependability and flexibility to changing unit and patient needs. Must have strong interpersonal and communication skills, be autonomous in decision making and have excellent assessment and time management skills. Individualized orientation provided. Potential for 10 hour shifts once orientation is completed.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) Neuro-Immunology /Neuro Infusion Program/ Neuro Muscular Disease - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester.jobs/5EA2DAECB0064D438F17502DAECE427C26Responsibilities
The role of the UR |Neuro Navigator is to make neurologic health ever better everywhere. In partnership with all members of the UR | Neurology team, the navigator integrates service delivery and proactively guides and supports patients through our complex health care system. The navigator offers patients seamless care by integrating primary, secondary and tertiary services. One of the main aims is to build productive relationships with patients and their caregivers, healthcare clinicians from hospital, to in home care, to skilled nursing health care facilities and outpatient clinical service. This role is dependent upon methodological considerations, capitalizing on new insights from regular evaluations. Plan. Do. Study. Act. The following navigator roles have similar functional roles and will be required to develop, in partnership with UR nursing and UR Neurology, specialty specific plans of care team delivery.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (40), Days(USA-NY-Rochester) Neurology - Pediatrics/Epilepsy - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester.jobs/698474EB43B14739B6A05094E112742126Responsibilities
The role of the UR |Neuro Navigator is to make neurologic health ever better everywhere. In partnership with all members of the UR | Neurology team, the navigator integrates service delivery and proactively guides and supports patients through our complex health care system. The navigator offers patients seamless care by integrating primary, secondary and tertiary services. One of the main aims is to build productive relationships with patients and their caregivers, healthcare clinicians from hospital, to in home care, to skilled nursing health care facilities and outpatient clinical service. This role is dependent upon methodological considerations, capitalizing on new insights from regular evaluations. Plan. Do. Study. Act. The following navigator roles have similar functional roles and will be required to develop, in partnership with UR nursing and UR Neurology, specialty specific plans of care team delivery.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (40), days(USA-NY-Rochester) Pain Treatment Center @ Sawgrass - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester.jobs/7D759BAD5B3145B5827B394FE7176A3426Responsibilities
Sawgrass. Work collaboratively with the treatment team to ensure that all patient needs are met. Assist with scheduling/appointment needs, testing/procedure needs and follow-up care coordination utilizing the _Pain Treatment Center_ clinical care protocols and pathways. Coordinate patient educational needs including moderate sedation teaching, medication review, and guiding patients through their care experience. This position includes chart review for scheduled patient procedures to assess for appropriate plan and location for procedure. Ideal candidates will have experience with phone triage, management of in-basket patient messaging, medication refill utilizing ISTOP, and post procedure needs. Other duties include collaborating with social work and staff for patients living in care facilities or patients receiving special care services that may include transportation and procedure preparation assistance. This individual will also represent the unit in various hospital committees and assist with staff scheduling processes and needs. Must possess strong interpersonal, assessment and communication skills including telephone and electronic communication as well as excellent organizational skills. Excellent phone triage skills with the ability to function independently within the transition of care and follow-up period. Registered Nurse (RN), Bachelor of Nursing (BSN) minimum 3 years’ experience required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position now available.(USA-NY-Rochester) Wilmot Cancer Institute @ Latimore: Gynecology Oncology - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester.jobs/9A061158243E49FAA77994947212090726Responsibilities
Seeking a team-focused professional, with a passion for caring for gynecology oncology patients, to join our progressive outpatient clinics. The Gynecology Oncology Navigator identifies patient needs, barriers to care and initiates appropriate referrals to multidisciplinary services from diagnosis through treatment. Collaborates with the appropriate teams to ensure that scheduled tests, diagnostic procedures, follow- up care, and appointments are coordinated within the gynecology oncology cancer clinical pathway. Provides education to patients and families regarding complex appointment and required testing. Assists in the development of clinical goals and objectives for the gynecology oncology navigator role in conjunction with the gynecology cancer service. Excellent communication skills and the ability to work independently with multidisciplinary teams required to be successful in this position. BSN with 3- 5 years of oncology experience required. Oncology certification preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days, 8-hour shifts(USA-NY-Rochester) 7 North - Pediatric Hematology/Oncology - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester.jobs/B0823B31576949A08F9A8DC47D9F762F26Responsibilities
Seeking a self-motivated individual who is interested in becoming part of a team dedicated to the care of children with hematologic/oncologic diagnoses. Time management, critical thinking, and excellent interpersonal communication skills are essential to this role. Flexibility and creativity are crucial in leading the care of the pediatric patients/families in a challenging and fast paced environment. Cross coverage to other general care units will also be required. The role serves as an adjunct to the multidisciplinary team partnering with unit Nursing staff, Providers, Consulting Services, Social Work and caregivers assisting in facilitating a patient focused plan of care aimed at ensuring a safe transition to discharge. Specific duties include but not limited to communicating directly with the patient's assigned nurse as they collaborate on creating and implementing actions to meet the patient's needs based on the plan of care and discharge needs. Facilitating multidisciplinary rounds, assisting with identification and resolution of barriers to discharge in collaboration with social work to facilitate timely discharge, assisting in oversight of patient education based on patient needs, discharge teaching with patients and their families, home care selection and referrals. Requires a collaborative working relationship with interdisciplinary care teams. Knowledge and experience in caring for pediatric heme/onc patients preferred but not required. 3 years relevant clinical experience desired. BSN required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT position available, primarily days M-F with weekend requirement as needed(USA-NY-Rochester) Ambulatory Otolaryngology @ Clinton Woods - RN, Nurse Navigator2024-03-23T11:53:24-04:00https://universityofrochester.jobs/B588A12B8A89463A887558F81D128CFB26Responsibilities
Consider an exciting opportunity on our progressive Otolaryngology Group at 2365 S. Clinton Ave!
Work collaboratively with the nursing and provider teams to ensure that all patient needs are met. Assist with appointment needs, testing/ procedure needs and follow-up care coordination. Coordinate patient’s access to care and physicians schedule to prioritize patients. Help coordinate patient referrals in sleep surgery and work closely with Sleep Medicine. Help coordinate patient referrals to Neurology with our Otology service line. Other duties include telephone triage of patients, managing in-basket messages, medication refill using ISTOP, and pre/ post op education needs. Must possess strong communication skills, be proactive and independent in decision making, and have excellent organizational skills. Registered Nurse (RN), Bachelor of Nursing (BSN), minimum 3 years’ experience required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37 - $47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available, Primary Hours:(USA-NY-Rochester) Urology - Geneseo- Nurse Practitioner/Physician Assistant2024-03-23T11:53:24-04:00https://universityofrochester.jobs/E45447EA1F0740A2802FCCA160EC1E8026Responsibilities
Exciting opportunity to provide patient care in collaboration with members of the URMC medical staff for clinical services in the Geneseo area. Population consists primarily of general urology. The position would consist mostly of outpatient clinical responsibilities. Office visits include new, follow ups, postoperative, and urgent patients. Completes charting on all visits. Evaluates patient, orders necessary tests, consults. Certified NYS NP, MS degree required or Certified NYS PA required. Urology experience preferred. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:**(USA-NY-Rochester) Manager, Clinical Trials Proj2024-03-22T12:29:12-04:00https://universityofrochester.jobs/04F2AECD0024405E98A32DF8BED5B8B226GENERAL PURPOSE:
Directs and coordinates all aspects of multi-center international clinical research trials to develop outcome measures independently and acts as a liaison to study leadership and sponsor(s). Individual ensures study activities are meeting deadlines and manages overall study timelines. Provides oversight and mentoring to more junior staff on the study team in addition to managing staff in a supervisory capacity.
**RESPONSIBILITIES:**
+ Independently directs the development and execution of clinical trial activities for clinical research projects to develop outcome measures, including developing and revising study timelines. Engages with Finance for budget development and budget management.
+ Mentors, trains and manages more junior Human Research Specialists as part of a project team. In addition, manages other Human Research Specialists in a managerial capacity, including developing career plans and delivering performance appraisals. Collaborates and coordinates with Finance team to reconcile project teams’ time and effort with all funding streams.
+ Leads internal and external meetings and provides professional direction within clinical trials coordination team. Monitors progress toward meeting team goals and completing action items.
+ Serves as liaison to the Principal Investigator, study leadership, vendors and sponsor Reviews study progress, including data, finances, documentation and reporting deliverables. Designs, develops, implements, monitors and manages systems and procedures for the purpose of tracking study progression.
+ Represents study team in meetings.
+ Directs inquiries for new studies, drafts project proposal and proposed study protocol, schedule of activities, and budget creation. Research and initiate grant and Independent Investigator Study opportunities. Draft grant and application submissions and supervise and assure timely completion of grant report deliverables.
+ Develops content for instrument marketing materials, facilitates translation of instruments into other languages, and serves as liaison for processing of licensure requests.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree, with major course works in appropriate health, social science, or biological science field required.
+ Master’s degree, with major course works in appropriate health, social science, or biological science field preferred.
+ Minimum of 6 years of experience with clinical trials required.
+ or equivalent combination of education and experience required.
+ Previous personnel management experience required.
+ Clinical trials project management experience including extensive knowledge of protocol planning, implementation, coordination, evaluation, and reporting of clinical trials. Strong communication skills, interpersonal skills, attention to detail and organization required.
+ CCRP - Certified Clinical Research Professional upon hire preferred
+ Certified Project Management Professional (PMP)-PMI upon hire preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Engineer I2024-03-22T12:29:12-04:00https://universityofrochester.jobs/1A1941C27DAE4533A112298C64202E2526POSITION SUMMARY:
The Laboratory for Laser Energetics (LLE) of the University of Rochester is a unique national resource for research and education in science and technology. LLE was established in 1970 as a center for the investigation of the interaction of intense radiation with matter.
The Facility Operations Division is seeking a Laboratory Engineer to help prepare and support the laser equipment. A successful candidate will be challenged by the wide range of technologies used to conduct these experiments.
**RESPONSIBILITIES**
+ Support the operation of equipment and instrumentation for laser physics experiments
+ Troubleshoot optical, mechanical and electrical issues and identify potential solutions
+ Perform preventative maintenance
+ Participate in the design and installation of new equipment
+ Shift flexibility is required (Morning and Evening shifts)
+ Work in an environment with a visible and audible laser amplifier operating at a constant 5Hz rep rate.
**QUALIFICATIONS**
+ Bachelor’s Degree in a Science, Technology, Engineering or Mathematics field and 1 year relevant experience or equivalent combination of education and experience.
**ESSENTIAL SKILLS**
+ Proficiency in Microsoft Office and ability to learn additional software operation
+ Ability to work in a cleanroom environment
+ Ability to lift up to 50 lbs.
+ Excellent verbal and written communication
+ Strong interpersonal skills working in a team-based environment
**PREFERRED SKILLS**
+ Experience with optical systems
+ Experience with electrical, controls, and vacuum systems
+ Proficiency reading and interpreting mechanical and electrical schematics
+ Experience with programming language such as C++, Matlab, or Python.
+ Technical writing experience
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Human Subject Research Spec I2024-03-22T12:29:12-04:00https://universityofrochester.jobs/25C887661F1B4D28BEF77F75CD8A166726Responsibilities
**End Date: August 31, 2025; with possible renewal pending grant funding**
**Position Summary** **:**
Work daily on large community-based pediatric asthma interventions within the city of Rochester. Recruit participants into interventions and ensure timely follow-up data collection. Explain studies in detail, use own judgment to answer participant questions, provide informed consent, conduct in-person and telephone interviews, collect breathing measurements and saliva samples, complete medical record reviews, and conduct literature searches. Perform data collection procedures, assist with database maintenance, data cleaning, and data analysis. Assist with manuscript and grant preparation. Oversee sample collections and oversee audit preparations. Assist with hiring, training, and supervising of research staff. Will communicate with and travel to local Rochester schools, emergency departments, pediatric offices, pharmacies, and participants’ homes in the Rochester area. Will follow University Research Guidelines for Human Subjects Research during the COVID-19 pandemic. Demonstrates ICARE* values in each of the major responsibilities.
**Required Competencies:**
Demonstrate excellent interpersonal and communication skills, both verbally and in writing, in interactions with participants, extramural agencies, officials and physicians. Must be flexible, empathetic, and able to engage effectively with diverse populations. Demonstrate efficiency in prioritizing assignments, skill in proactively and independently resolving problems in the field, and recommending and implementing continuous quality improvements. Possess good knowledge of Microsoft Word, Excel, and Outlook. Experience with Microsoft Access, REDCap, database development or SPSS is desirable.
**Requirements** :
Bachelor’s degree with major course work in social or technical field; or an equivalent combination of education and experience in human subject’s research coordination. Some evenings and weekends are required. Must have reliable/efficient transportation to travel to schools, homes, pediatric offices and other local sites. Spanish speaking is a plus.
**Responsibilities:**
**Conduct participant screening for the research studies.**
+ Conduct telephone calls to screen potential participants for eligibility and interest in asthma study.
+ Conduct detailed screening surveys and use own judgment to determine if subject is eligible.
+ Schedule home visits with family, and coordinate schedules with other staff to conduct home visits.
+ Organize and maintain all screening data in a database.
**Conduct subject enrollment for the research studies.**
+ Travel to appropriate sites for subject recruitment, including homes, emergency departments, and schools. Explain study in detail and answers all participants’ questions. Obtain written informed consent from caregivers and verbal assent from children.
+ Conduct interviews and administers surveys to participants. Collect breathing measurements (spirometry, eNO), height/weight, and saliva samples from child/adolescent participants. Work with children/adolescents to assure comfort with and accuracy of data collection.
+ Maintain subject documentation, including memorandums and letters.
+ Provide enrollment updates at weekly study meeting, and provide updates daily to study coordinators and asthma coordinator.
**Ensure timely follow-up data collection for the research studies.**
+ Conduct telephone and in-person follow-up surveys with participants.
+ Make sure that all follow-up surveys are conducted within a specific time frame. Travel to schools and homes to collect breathing measurements (spirometry, eNO), height/weight, and saliva samples from child/adolescent participants. Communicate with primary care offices to obtain information from medical records to obtain additional study related data.
**Data collection, data entry, and data maintenance.**
+ Collect data from interviews and other sources from asthma studies.
+ Perform on-site validity checks of data and obtains clarification as needed.
+ Verify study related information and review subject records to ensure complete and accurate data. Enter data into database.
+ Run reports from database and prepare documents for IRB, NIH and DSMB reporting.
+ Oversee data cleaning procedures (reviewing and correcting other team members data collection forms).
+ Oversee audit preparations for IRB/NIH (ensuring information and subject files are up to date and complete).
+ Assist with database creation, edits and general maintenance Independently create tables and coding schematic for the databases.
**Help to hire, train and supervise research staff.**
+ Conduct interviews and assist with hiring of student research assistants. Assist with organizing and conducting training sessions for the multiple aspects of the asthma interventions including survey administration and data entry. Assist in supervising daily student activities including, delegating tasks, reviewing progress, and providing additional training when needed. Assist with interviews and training of regular full-time staff
+ Assist with compiling and disseminating information learned from research studies
+ Assist with data analysis using SPSS or Excel, conduct bivariate and multivariate analysis.
+ Manuscript preparation - draft abstracts and manuscripts.
+ Grant support - assist in preparation of grant materials.
+ Presentation preparation - independently organize and design presentations (lectures and posters).
+ Conduct literature reviews on related topics using resources provided (library, Ovid Medline and other online sources), as needed.
+ Communication with study participants, stakeholders, and other study-related personnel.
+ Organize subject samples and mail samples to laboratory for analysis; maintain sample results.
+ Create and mail study newsletters to families and nurses.
+ Organize subject honoraria and mail gift cards to families.
+ Communicate with school nurses, school administrators, and medical providers regarding study.
+ Attend weekly study meetings and discuss study related issues and provide insightful suggestions for improvement.
**Perform other duties as assigned.**
**Qualifications:**
**Required:**
+ Bachelor’s degree with major course work in social or technical field; or an equivalent combination of education and experience in human subject research coordination.
+ Demonstrate excellent interpersonal and communication skills, both verbally and in writing.
+ Must be flexible, empathetic, and able to engage effectively with diverse populations.
+ Demonstrate efficiency in prioritizing assignments, as well as skill in proactively and independently resolving problems in the field, and recommending/implementing continuous quality improvements.
+ Possess good knowledge of Microsoft Word, Excel, and Outlook.
+ Some evenings and weekends are required.
+ Must have reliable/efficient transportation to travel to schools, homes, pediatric offices and other local sites.
+ Spanish Speaking is a plus.
+ Experience with Microsoft Access, REDCap, database development or SPSS is desirable.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - 29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Cloud Architect2024-03-22T12:29:12-04:00https://universityofrochester.jobs/3F6C381F73374D48B73D2B8AF8AD163D26GENERAL PURPOSE:
The Senior Cloud Architect will provide technical expertise in the design, implementation and management of cloud-based platforms and infrastructure that support university-wide business applications. Responsible for implementing the University’s cloud computing strategy with direction from IT leadership. Develops adoption plans, governance, identity and access management strategies and cost management in all cloud environments. Works with team members to integrate tools and services for all areas of cloud computing. Responsible for cloud governance leveraging, and orchestration and automation through the use of Infrastructure as Code (IaC). Responsible for ensuring the cloud environment adheres to University standards and policies as well as industry best practices, resulting in systems that are highly available, scalable, fault tolerant and secure.
**RESPONSIBILITIES:**
+ Identifies the current technical, information and business architecture standards to incorporate in the development and operation of solutions.
+ Identifies the current standard components, tools, and templates to be employed in creating solutions.
+ Shares best practices and consults on the design of information system solutions throughout their life cycles.
+ Recognizes emerging opportunities through research and/or discussion. Leads/participates in prototyping new tools and techniques for the development and operation of solutions. Maintains published repository of technical architectures. Recognizes opportunities and supports other architects in the development of specific technical, information, and business standards.
+ Oversees and/or formally manages proof-of-concept projects and first production deployments, including training of designers and service administrators and creation of vision statements, user guides, and reference documentation. Creates a collaborative environment that engages subject matter experts to integrate insights towards creation of workable standards. Develops cost/benefit analyses that justify architecture standards. Leads, through collaboration, the development of new and/or updates to current technical architectures. Identifies the sets of standards and emerging technologies that apply to particular solutions.
+ Verifies compliance to standards and policies, both University and external. Resolves discrepancies between standards and proposed solutions.
+ Maintains current knowledge of the University’s business goals and governance processes. Applies knowledge in a collaborative manner to achieve effective and efficient development of standards and solutions.
+ Maintains current knowledge of the University’s architecture roadmaps, technology status of peer institutions, and technology market landscape.
+ Supports architecture principles.
+ Informs University Governance planning activities regarding existing and envisioned standards and emerging technologies.
+ Leads outreach and communication about tools and development/design techniques that are available to University solution designers and developers.
+ Coordinates and evaluates the work of assigned personnel. Provides direction and guidance to staff and assures compliance with performance and technical standards. Assures implementation of solutions within allocated resources.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree in a related discipline, such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required.
+ 4 years of directly related experience required.
+ Equivalent combination of education and experience required.
+ Experience in system development life cycle, business analysis, project management, systems integration, software and SaaS development and the administration of service platforms, public/private cloud platforms, databases, and networks preferred.
+ Deep and broad technical skills for service design and delivery, including infrastructure and application components required.
+ Excellent verbal and written communication skills, including ability to facilitate discussions required.
+ Ability to recognize strategic business opportunities required.
+ Excellent organizational and analytical skills, adept at working in a team environment, ability to design and implement a project schedule, ability to handle multiple priorities in a fast moving environment required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-22T12:29:12-04:00https://universityofrochester.jobs/415C364027394C83A9A53B1A2970F01926POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgement, performs routine and non-routine duties requiring highly advanced secretarial skills and proficiency for the Department of Gastroenterology. Physician Support Specialist is responsible for considerable departmental administrative details and duties requiring extensive experience with policies, procedures, and practices of the University and the Department of Gastroenterology and Hepatology.
**TYPICAL DUTIES:**
**Patient Scheduling**
Schedule procedure and office appointments for patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider’s offices, and others regarding the status of patient requests for appointments. Accurately communicate to patient’s various preparation requirements for GI procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic and procedure schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients.
**Administrative Support**
Disseminate correspondence to patients per direction from providers regarding results of procedures, tests and other information pertinent to patient’s gastrointestinal health. Respond to provider’s requests to alter their master schedules as requested. Assures schedules are accurate and changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely. Obtain authorizations for office visits, procedures, radiology and other testing as required by insurance companies.
**Patient Call Triage**
Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider, and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction on GI policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely manner.
**Workqueue and inbasket management and oversight**
Work multiple workqueues daily and maintain appropriate levels of messages in eRecord inbaskets. Assist teammates with coverage of inbaskets during vacations, absences and lunch periods. Respond to urgent requests within assigned workqueues in a timely manner.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma required.
+ Associate’s degree, plus a minimum of two years medical secretary experience in a busy, multi-provider practice setting (preferably in Gastroenterology)
+ Or equivalent combination of education and experience required.
+ Strong interpersonal skills with attention to patient centered philosophy. Demonstrated verbal and written communication proficiencies and ability to maintain confidentiality. Experience with Microsoft Office and Electronic Health Record applications required.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In suppoart of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.50 - $ 24.05 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee2024-03-22T12:29:12-04:00https://universityofrochester.jobs/50AF0427FA7648CC8E41DDC582F2ED9026GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Exercise Specialist 12024-03-22T12:29:12-04:00https://universityofrochester.jobs/6028DDFECDD34EC1AE8FE9EEFD526B5026GENERAL PURPOSE:
Performance specialists are experts in exercise science tasked with carrying out the planning and implementation of strength and conditioning programs for teams and individuals, as well as testing parameters which allow measurement of improvement throughout exercise prescription. These specialists' work environments ranges from private sector personal training and small group, high school weight room management and team training, and overseeing the yearly program for collegiate teams and carrying out the daily coaching.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Coaching individuals and teams through daily stretching, strength, speed, agility, power, and conditioning development programs.
2. Online training: Designing and maintaining virtual exercise plans with remote clients. Updating and enhancing exercise database and educational content, maintaining organized online resources such as team groups and program templates, responding to team and individual messages, updating social media platforms and training platform informational pages.
3. Testing teams and individuals to measure progress throughout training plans. Putting together after program summaries where a qualitative and quantitative analysis will be shared with individuals and head of partnered organizations (athletic director, coach, parents, participants, etc.).
4. Planning, writing, and maintaining daily, weekly, and yearly training programs for high school, collegiate, and private training groups and clients.
5. Recruitment: Building connections with referring personnel. Reaching out to prospective clients to share more information about training and sign up for programs, share additional programs with current clients to expand their participation, share other service options such as sports psychology & nutrition, attend team informational sessions and other events with potential organizations to demonstrate our services.
6. Planning and organization of training sessions and program operations including planning and obtaining nutrition for special groups and putting together program summaries.
7. Keeping up to date with latest research findings and coaching methods of strength and conditioning, exercise science, nutritional and mental health. Further enhancing overall program with continued knowledge base.
8. Attending department continuing education courses as assigned.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor's Degree required with major coursework in the sciences preferred
+ Bachelor's degree in Athletic Training, Exercise Science or in a related field preferred.
+ Master's in same or related field preferred.
+ Previous employment or internship required or equivalent combination of education and experience.
+ Basic Foundational Knowledge of strength and conditioning or physical performance training required.
+ Must be an NSCA Certified Strength and Conditioning Specialist or eligible to sit for the examination or a comparable credential required.
+ CPR certification required and ability to call for and/or render care in the event of a patient emergency.
+ Employee must maintain all requirements mandated by Strong Memorial Hospital / Strong Health as a condition of employment.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.71 - $26.61 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Mgr, Opto-Mechanical Spec2024-03-22T12:29:12-04:00https://universityofrochester.jobs/7AE7F76DCE634F3C9D85E9A763BD762526Mgr, Opto-Mechanical Spec
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Job ID
251747
Location
Laser Lab & COI
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URG 113 LLE-Laboratory for Laser Energ
**Strong Candidate Identified**
No job description available
**Schedule**
8:30 AM-5:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Coord IV2024-03-22T12:29:12-04:00https://universityofrochester.jobs/8DA43FEC8E1D472A8A61C1BD7F6F785826GENERAL PURPOSE:
The Lead Physician Support Specialist oversees and directs the Physician Support Specialists (PSS) in their assigned divisions. Assigns and directs work and provides guidance and direction to PSS. Provides input and support related to recruiting, hiring, training, goal setting, performance management and promotional decisions. Acts as a subject matter expert related to PSS job duties, divisional scheduling guidelines, and clinic management processes. The Lead Physician Support Specialist is responsible to consistently and regularly identifying areas of improvement and demonstrate and model ICARE values.
**RESPONSIBILITIES:**
+ Coordinates and manages staffing plans, assignments and daily work for assigned Physician Support Specialists (PSS) to ensure effective and efficient communication and support to Physicians. Implements and monitors procedures to enhance levels of service and quality. Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying processes as necessary. Serves as a focal point for answering complex questions or issues related to PSS job duties, assists in problem identification, quantification, and resolution.
+ Acts as primary preceptor for new staff (training, onboarding, monitoring training/competencies). Provides training on all aspects of PSS roles. Works with Administrative Assistants and Practice Manager to develop and revise division specific documents and materials such as training material, standard work documents, policies, and procedures. Identifies and communicates opportunities for improvement to increase utilization and/or ease of scheduling to access center manager and practice manager. Acts as subject matter expert and information resource. Attends educational programs for department at direction of supervisor and teaches other staff.
+ Performs quality assurance monitoring for activities completed in area of immediate responsibility (including scheduling errors) as well as other areas that affect it; using specific criteria, measures quality, quantity, and timeliness of tasks performed; prepares related logs and management reports.
+ Communicates accuracy to staff and manager. Works closely with Access Center leadership team to investigate root causes of scheduling errors and improve workflows as needed. Continuously evaluates workflows for improvement opportunities.
+ Provides Access Center triage information daily. Acts as primary point person for scheduling triage for assigned divisions and ensures prompt coordination of scheduling triage requests.
+ Collaborates with other Lead PSS’ across divisions/departments to establish implement and monitor adherence to best practices and standards.
+ Participates in recruiting, hiring and promotion decisions. Completes performance evaluations. Promptly and accurately completes required documentation related to hires, terminations, and other status changes. Monitors staff performance; counsels staff regarding performance issues. Adjusts staff schedule and duties as necessary using experienced judgment.
+ Manages and approves staff requests for time off and overtime. Oversees time approval.
+ Performs duties of PSS as required particularly for more complex requests. Achieves and maintains proficiency in provision of excellent customer service, accuracy and efficiency of work. Coordinates urgent and emergent clinic tasks (i.e. scheduling urgent surgeries, paperwork, cancellations. etc).
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years of relevant experience required
+ 1 year of leadership experience or equivalent combination of education and experience required
+ Demonstrated customer service skills required
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.71 - $ 26.61 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Assistant2024-03-22T12:29:12-04:00https://universityofrochester.jobs/AB61145215D84D1882E824EAA74F4FC326GENERAL PURPOSE:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting. Performs advanced dental functions under New York State licensure.
**RESPONSIBILITIES:**
**Clinical Practice:**
Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes “four-handed” technique and working as a team with the Dentist, passes and receives instruments; retracts the patient’s cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
**Clinical Support:**
+ Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
+ Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
+ Cleans and maintains equipment. Identifies need and/or performs repairs.
+ Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
+ Disposes of hazardous waste/chemicals.
+ Escorts patients to and from operatories as needed. Provides assistance for any patient special needs. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
+ Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
+ Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
+ Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
+ Performs instrument sterilization.
**Administrative Support:**
+ Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
+ Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
+ Supports new hire training/orientation by participating in shadow training experiences or other technical training.
+ In the absence of a Lead Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**QUALIFICATIONS**
+ High School diploma or High School student in good academic standing required.
+ Graduate of a Dental Assistant Program preferred.
+ One year of experience as a Dental Assistant or in an Operating Room environment preferred
+ Equivalent combination of education, training and experience required
+ Knowledge of dental terminology, procedures, and computer experience preferred preferred.
+ Valid work permit required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.71 - $26.61 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Business Intel Developer II2024-03-22T12:29:12-04:00https://universityofrochester.jobs/B92DCD9F32DE4964BEE6AA9C7D42CFFA26GENERAL PURPOSE:
The Business Intelligence Developer II completes development activities as assigned. Additionally, the Business Intelligence Developer II assists the team with advanced design and development activities and configuration, testing, implementation, maintenance, security of reporting and associated applications, supporting the core University systems and applications. This position will serve as a backup report administrator for the primary application tools. The Business Intelligence Developer II utilizes software to identify metrics and recommend appropriate tasks. The Business Intelligence Developer II provides support to research teams or management by collecting and analyzing data and reporting results based on the needs of end users and collaborates with various functional teams based on their area of focus, and IT to achieve business results.
**RESPONSIBILITIES:**
+ Works with users and Business Intelligence Developer I’s to understand and document reporting requirements. Assist in the translation of the business requirements into report objects with an understanding of the appropriate security needed. Develops and enables solutions (reports, visualizations) to support the University’s goals. Designs and develops executive reports as well as function specific reporting. Develops and enables reporting solutions to interact with cloud-based solutions. Writes complex ad-hoc queries and reports using various reporting/database tools to support research, financial, and executive initiatives. Analyzes and synthesizes complex and diverse information gathered from senior management and end users to develop new reports and reporting systems, as needed. Designs, develops and implements complex dashboard reports and visualizations for data warehouse and clarity. Oversees and contributes to the development and maintenance of environments that support the applications used for report writing. Develops and supports strategies for warehouse implementation, data acquisitions and archive recovery. Designs and conducts various data testing techniques against the deliverable. Develops SQL queries and modifications to facilitate problem resolution and reporting needs.
+ Participates in design sessions to capture requirements and data for report development. Develops and reviews report specifications and ensures those requirements are met across all functional areas (e.g. procurement, finance, student, executive/University-wide etc.) Delivers solutions (reports, visualizations) to support the University’s goals.
+ Performs analysis activities and creates/participates in the creation of the functional specification under the direction of more senior applications development staff. Develops and maintains security architecture, security administration and workflow automation within the applications suite. Prepares necessary paperwork and documentation to ensure conformance to departmental/university standards and procedures. Executes unit tests. Works with application testers on the preparation of test plans, test data and integrated unit testing. Delivers executive reports as well as function specific reporting. Writes reports using cloud-based data sets. Writes adhoc queries and reports using various reporting/database tools to support research, financial, and executive initiatives. Designs, develops and implements dashboard reports and visualizations for data warehouse and clarity. Supports development and maintenance of environments that support the applications used for report writing. Provides mentorship to Business Intelligence Developer I’s in the adoption of training and standards to follow.
+ Supports the University’s communications outlets for reporting tools such as Upstate NY Tableau Users Group and Upstate NY IBM Cognos Users Group. Coordinates with other resources (programmers, analysts) to achieve goals and collaborate for solutions. Maintains current knowledge of technology, equipment, and/or systems.
+ Performs other related duties, including presentation of seminars, courses and instruction on computer services as required. Participates in on-call responding to application issues as they occur.
Other duties as assigned
**QUALIFICATIONS:**
+ High School diploma or equivalent required
+ Bachelor’s degree in related discipline such as Computer Science, Mathematics, Statistics, Business, Data Science or Engineering preferred
+ 2 years of relevant experience including experience with developing reports and dashboards with one or more Business Intelligence tools such as PowerBI, Business Objects, MicroStrategy, Qlik, IBM Cognos, Tableau required
+ Equivalent combination of education training and/or experience required
+ Experience in higher education, medical or healthcare industry preferred
+ Experience with project management methodologies, including Agile, from planning through implementation preferred
+ Experience in the Oracle on Unix DBMS environments preferred
+ 2 years Student, HCM & Finance experience, specifically with reporting preferred
+ Excellent verbal and written communications skills required
+ Proven customer-oriented approach to problem solving required
+ Ability to handle multiple tasks at one time and meet required deadlines required
+ Ability to contribute both individually and as part of or technically leading a team required
+ Proficiency with reporting tools IBM Cognos and Tableau preferred
+ Ability to learn new technologies quickly preferred
+ Ability to translate business needs into solution requirements preferred
+ Knowledge of implementing expressions and business logic within an object-oriented environment preferred
+ In depth experience and developmental knowledge with SQL programming preferred
+ Ability to provide on-call support as required preferred
+ Tableau Desktop Associate Level 1 preferred
+ Workday Report Writer certificate preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $59,197 - $82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-22T12:29:12-04:00https://universityofrochester.jobs/BED19DC684334E34986506A101644BD726POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION RECEIVED** **:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
1. Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
2. Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
3. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
1. Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker’s compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
2. Anticipates insurer’s various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
3. Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS** **:**
High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physical Therapist 12024-03-22T12:29:12-04:00https://universityofrochester.jobs/D47E61BACAFF4AEDB24AF9319667438126GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate physical therapy procedures, following physician's orders, or operating independently under New York State direct access statute.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluates the patients' functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
2. Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient's environment, etc. working from physician's order.
3. Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
4. Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
5. Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
6. Maintains required patient and department records.
7. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Physical Therapy required; Master's or Doctoral degree preferred. Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience. Basic foundational knowledge of Physical Therapy Practice required. Licensed in New York State.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,640 - $89,232 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Warehouse Dist Clerk II2024-03-22T12:29:12-04:00https://universityofrochester.jobs/ED6409B5E02B48F197C69B9BEF660A9A26GENERAL PURPOSE:
Processes orders for perishable and durable goods, receives, stores and issues them to the customer. Performs customer related duties, accepts orders, answers questions, provides product procuremen.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Receives and reviews requests for purchase of items for the Biological Supply Center. Verifies, fills in, prepares and documents purchase requests in accordance with standard procedures.
+ Accepts and examines shipments of items and maintains receiving documents and records. Initiates action for payments of items received and/or adjustment of defective items. Labels and stores items according to temperature specifications, notifies customer when items are ready for pick up, if necessary may deliver item to customer.
+ May originate orders and requests for items which fall within a perpetual inventory or other predefined stock system. Takes periodic inventory of stock items, rotates stock as necessary.
+ Performs clerical tasks such as typing, filing, record keeping and periodic reporting.
+ Keeps the area and equipment in good working condition.
Other duties as assigned.
**QUALIFICATIONS:**
+ Up to 2 years of related post high school education or equivalent required
+ 2 years of related practical experience required.
+ Customer service experience preferred
+ Strong organizationsl skills with good attention to detail required
+ Striong communications skills required
+ Familiarity with computers required
+ Comfortable with data entry required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Claim Resolution Rep IV-Inpatient/Outpatient - Remote/Hybrid Opportunity2024-03-22T12:29:12-04:00https://universityofrochester.jobs/F207922116ED4522A7E345454D7CED6E26Responsibilities
**Location:**
Rochester Tech Park (RTP), Gates, NY - Remote options available after in-person training. Occasional onsite meetings / work at RTP are required. Remote location must be within 2 hours of RTP and within New York State.
**Position Summary:**
With considerable latitude for independent judgment, the Claim Resolution Rep IV is responsible for the follow up and collection of accounts that are complex based on high dollar amounts, multiple payers, unique billing or payment arrangements, specialized services (e.g. transplants, studies) as well as governmental and/or community contracts. Revenue collection activities focus on all payers which are billed under unique contractual obligations on both primary and secondary levels. Trains new and existing PFS staff on new procedures and acts as point person for complex accounts. Serves as main point of contact in claim resolution process for Strong Memorial Hospital (SMH) clinical staff and outside agencies regarding contractual obligations. Assures on-going positive relations and support of highly-visible unique contracts and arrangements. The Claim Resolution Rep IV will represent the department and SMH in a professional manner, protecting confidentiality of patient information at all times.
**Supervision and Direction Exercised:**
The Claim Resolution Rep IV is responsible for self-monitoring performance on assigned tasks and trains and coordinates activities of peers and lesser-grade staff, as directed by the Supervisor. Independent judgment is necessary in escalating collection activities and determining violation of contracts.
**Machines and Equipment Used:**
Standard office equipment, including but not limited to: telephone, photocopy machine, adding machine, personal computer (for claims inquiry and entry software) fax/scanner, Flowcast billing application, Microsoft Word, Excel, Access, Email, Emdeon (Fidelis Medicaid Managed Care and Medicare Part B) clearinghouse software, third party claims systems (ePaces, Omnipro) and various payer web sites.
**Typical Duties:**
**30% Complex, High Dollar & Specialized Services Account Resolution**
+ Through detailed knowledge of all third-party payer billing requirements and governmental contracts, independently determines the most effective method to follow up on disputed, unpaid, underpaid or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims and specialized services (global transplant, studies and grants, etc.)
+ Identifies and resolves problems related to both primary and secondary accounts which are disputed, unpaid, underpaid or overpaid. Determines cause of problem and initiates corrective action through reviews of electronic medical records.
+ Using tact and finesse contacts and confers with contractual agencies (e.g. Veterans Administration), Department of Health, third party and governmental payers, clinical department providers and staff, Workers’ Compensation Board and Health Information Management Coding staff, etc. to resolve accounts.
+ Analyzes accounts and determines if correct proration of revenue has been collected using detailed understanding and application of all payer contracts (primary and secondary). Contacts applicable agency, payer or department for resolution.
+ Independently decides when re-submission efforts are complete, including writing an appeal using applicable content and supporting documentation in order to appropriately influence the highest level of revenue.
**20% PFS Support**
+ Acts as a point person for questions from assigned PFS collection and billing staff on payer policies, procedures and methods of revenue collection.
+ Trains new PFS staff on the use of the billing application, payer systems and clearinghouse system. Demonstrates how to apply the knowledge of payer contracts and resources in order to resolve disputed, unpaid, underpaid or overpaid accounts.
+ Provides feedback to Operations Supervisor on results of training of new and existing staff.
+ Provides input for performance assessments (probationary and annual) based on observation, questions, and quality review of work performed.
+ In the absence of the Operations Supervisor, acts as the authority, including responding
to payers, patients, and issues referred to the area from hospital departments or Patient Service Representatives.
**15% Designated Support**
+ Researches and responds to SMH clinical department inquiries on complex, high dollar and specialized accounts and status of collection activities affecting departmental revenue.
+ Using sensitivity and judgment decides if/when patients are contacted. Resolves complex, high dollar and specialized claim resolution issues due to coordination of benefits (multiple payers), eligibility issues, and authorizations.
**15% Audits, Post-Claim Authorizations and Reimbursement Allocation**
+ Resolve accounts identified in third party audits involving retroactive approvals, resulting in adjustments, refunds and subsequent secondary billing.
+ Research, verify or obtain authorizations post-claim submittal requiring detailed knowledge of payer rules, complex account procedures and additional documentation to support payment of services.
+ Determines allocation of reimbursement applicable to multiple providers for global transplant payments and initiates transfer of dollars to each provider.
**10% Payer Relations**
+ Identifies need for in-person meetings and phone conferences with third-party insurance representatives due to claim and systems issues requiring prompt attention for complex high dollar accounts.
+ Prepares information for and attend meetings with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
**5% Escalation Process**
+ Identify and clarify issues that require management intervention to avoid loss of revenue.
+ Recommends the filing of a formal complaint with the State’s regulation commission or agency.
+ Determines when to change the account to a self-pay financial class after a review of previous efforts has not resulted in revenue collection and further attempts would not be successful without patient intervention.
**5% Additional duties as assigned:**
+ Research and initiate suggestions to Supervisor to streamline processes and training materials.
+ Perform coverage for other positions and other duties of similar scope and complexity in regular combination with this position.
+ Copying, faxing, mailing claims, printing and preparing accounts for being written off.
+ Maintains records for effective reporting.
**Expectations:**
+ Participate in department meetings, educational classes and training
+ Attend monthly department staff meeting and team meetings
+ Stay current on HIPAA guidelines through education and reading emails
+ Participate in educational training such as Strong Commitment ICare and Annual Inservice
+ Join PFS committees such as planning PFS events or addressing employee issues.
**Qualifications:**
Requires: Associate’s degree in business field and 4-5 years of experience in hospital billing, accounting, and/or coding; or an equivalent combination of education and experience.
NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr IT Functional Analyst Workday HCM2024-03-22T12:29:12-04:00https://universityofrochester.jobs/56F8AC94859B4F868A901523EE7B3DF526GENERAL PURPOSE:
Provides leadership and expertise and works closely with their peer group to support an assigned area or function. Is responsible for group activities related to developing requirements and designing documentation along with use cases, based on user input. Documents and evaluates work flow and business process analysis, data configuration and testing strategies and offers input to a team that supports planning and implementation of new systems or functions. Ensures that quality application maintenance and upgrades are delivered. Delivers and implements new systems or functions and is responsible for administration, maintenance and security compliance of University business systems.
**RESPONSIBILITIES:**
+ Works with and leads user communities and support team members to understand and document business requirements, create functional or solution documentation, translates requirements into configurable software components and rules to solve complex business problems.
+ Completes assigned application configuration or development deliverables and leads teams in the completion and testing of their assigned deliverables.
+ Leads and partipates in regular team retrospective events with a continuous improvement mindset. Promotes and leads the identification, recommendation and delivery of improvement opportunities and best practices that improve the system solution, user or team productivity. Provides cross-training, peer support and leads team meetings. Leads the development of Business Continuity Plans/Procedures. Leads and participates in the estimation and planning of future work plans. Leads coordination of communications to the user community which document and enhance business processes and provide supporting documentation. Develops, reviews and approves procedures used to maintain applications, system documents and programs.
+ Works independently to provide business analysis and support services for non-production and production environments, including requirements analysis, configuration, testing and implementation. Answers end user requests for support, including troubleshooting, break/fix support, researching and solving problems, and serves as a final escalation point on complex issues. Provides on call support after hours as defined by the application support requirements. Provides direction to technical and functional personnel. Handles escalations or more complex or interdisplinary requests for support services, including validation of system fixes, enhancements, interfaces, reports, configurations, upgrades, regulatory updates and implementation of new modules and features. Maintain data integrity by creating and executing queries, reports and/or SQL, analyzing data and identifying system improvements.
+ Leads and participates in user community events to promote and communicate project goals, timeframe and high-level changes and conduct training. Leads and participates in smaller systems projects or enhancements, ensuring delivery upon assigned tasks in alignment with project plans and estimates. Prepares project plans and budgets for clients based upon scope of the initiative, as requested.
+ Maintains a deep and broad knowledge of the assigned functional area, University policies and procedures, related industry standards, best practices, regulations, changes in relevant federal and state laws, issues and developments, and related technologies. Grows knowledge beyond functional area of responsibility into related areas business and systems. Participates in and may lead external function specific communities of practice, gaining and sharing functional knowledge.
Other duties as assigned.
**QUALIFICATIONS:**
+ Associates Degree in related discipline required.
+ Bachelor’s degree in related discipline preferred.
+ 3 years of relevant experience
+ Equivalent combination of education and experience required.
+ 1 year of supervisory or management experience required.
+ Experience in higher education field, medical, technical or healthcare setting preferred.
+ Experience with project management methodologies, including Agile, from planning through implementation preferred.
+ Strong attention to detail required.
+ Strong communication skills; strong organizational and follow-up skills; ability to independently prioritize work required.
+ Ability to provide after-hours on-call support required.
+ Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations required.
+ Skilled in using Microsoft software, specifically Office related collaboration tools preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr. IAM System Admin2024-03-22T12:29:12-04:00https://universityofrochester.jobs/FCBB4CF8DDBF40AF9ECAF63A79EDCFE426GENERAL PURPOSE:
Serves as the Lead Administrator and provides technical expertise related to identity and user account management, including troubleshooting and operational support of University managed directory stores. Supports the University’s two-factor authentication and privileged account management solutions. Supports all team function. Participates in on-call.
**RESPONSIBILITIES:**
+ Leads the installation, support and maintenance of Identify Access Management (IAM), Privileged Account Management, Two-factor Authentication and Password Vaulting tools, including ensuring patching and disaster recovery activities are in compliance with University IT standards.
+ Leads quality assurance testing by creating test plans, staging test data and coordinating the execution of integrated testing cycles.
+ Leads the implementation of IAM projects and works closely with security team and business stakeholder to understand, document and translate requirements into secure and scalable solutions.
+ Drives best practice change management and ensures administrative documentation is organized and maintained. Serves as IAM lead during Incident Management events.
+ Maintains deep knowledge of technology, equipment and/or systems deployed within the IAM environment. Continuously improves knowledge of business processes related to securing identities and access.
+ Provides on-call and after-hours support as required.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required.
+ 4 years of relevant experience required.
+ or equivalent combination of education and experience required.
+ Experience with MS Active Directory, LDAP, relational databases and access management systems required.
+ Experience with role-based access control, account onboarding processes and system integrations required.
+ Experience with PowerShell, Javascript or UNIX shell scripting required.
+ Experience with writing advanced level queries for relational databases (Oracle, MS SQL, MySQL, etc.) required.
+ Experience with two-factor authentication and privileged account management tools required.
+ Project management and work coordination skills required.
+ Ability to translate business needs into solution requirements required.
+ Ability to prioritize and complete tasks within defined timelines required.
+ Excellent written and verbal communication skills with peers and leadership required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62,525 - $93,766 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Systems Engineer2024-03-22T12:29:12-04:00https://universityofrochester.jobs/502682DAE0C34364B11715D3127EE76A26GENERAL PURPOSE:
The Sr. System Engineer manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring. Scripts, code and development are required to deliver solutions within both cloud and on premise solutions. Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment.
**RESPONSIBILITIES:**
+ Leads analysis of use case requirements, design solutions, and deploys on premise or cloud based infrastructure. Provides expertise in on-premise virtual infrastructure, specifically in clustered high availability environments. Provides assistance in integrating on-premise solutions with cloud solutions. Orchestrates and automates the deployment of solutions hosted on both cloud services and on premise infrastructure.
+ Leads, advises on and completes proactive performance monitoring, analysis, alerting, reporting and tuning, proactive capacity analysis and provision solutions, maintenance activities including deploying patches and ensuring that firmware and software are up to date, incident and problem analysis, resolution, and follow-up to ensure platform stability.
+ Maintains an interoperability Matrix in order to ensure cross-vendor compatibility. Creates, reviews, and maintains technical documentation including solution designs and reference guides
+ Leads discussions of new products and services to enhance the delivery of infrastructure services; engages vendors as appropriate.
+ Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.
+ Leads, advises on and completes implementation and maintenance activities during business hours as well as outside of business hours. Provides 24-hour on-call support when scheduled. Serves as a technical escalation point to others serving in on-call roles.
+ Maintains a broad knowledge of technology, equipment, and/or systems. Perform miscellaneous job-related duties as assigned.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED equivalent required.
+ Bachelor’s degree in related discipline such as Computer Science, Business, Data Science, Engineering, or an equivalent combination of education and experience preferred.
+ 7 years of related experience required;
+ Equivalent combination of education and experience required.
+ Experience leading a team of System Engineers preferred.
+ Experience in higher education or a healthcare environment preferred.
+ Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure required.
+ Knowledge of server hardware and storage array networks required.
+ Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required.
+ Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities required.
+ Ability to travel to and from Data Center facilities preferred.
+ Strong scripting skills preferred.
+ Expertise with server operating systems and orchestration and automation tools preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Systems Engineer2024-03-22T12:29:12-04:00https://universityofrochester.jobs/ADCA178B5BB348AEACAF1CB03355DDC426GENERAL PURPOSE:
The Sr. System Engineer manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring. Scripts, code and development are required to deliver solutions within both cloud and on premise solutions. Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment.
**RESPONSIBILITIES:**
+ Leads analysis of use case requirements, design solutions, and deploys on premise or cloud based infrastructure. Provides expertise in on-premise virtual infrastructure, specifically in clustered high availability environments. Provides assistance in integrating on-premise solutions with cloud solutions. Orchestrates and automates the deployment of solutions hosted on both cloud services and on premise infrastructure.
+ Leads, advises on and completes proactive performance monitoring, analysis, alerting, reporting and tuning, proactive capacity analysis and provision solutions, maintenance activities including deploying patches and ensuring that firmware and software are up to date, incident and problem analysis, resolution, and follow-up to ensure platform stability.
+ Maintains an interoperability Matrix in order to ensure cross-vendor compatibility. Creates, reviews, and maintains technical documentation including solution designs and reference guides
+ Leads discussions of new products and services to enhance the delivery of infrastructure services; engages vendors as appropriate.
+ Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.
+ Leads, advises on and completes implementation and maintenance activities during business hours as well as outside of business hours. Provides 24-hour on-call support when scheduled. Serves as a technical escalation point to others serving in on-call roles.
+ Maintains a broad knowledge of technology, equipment, and/or systems. Perform miscellaneous job-related duties as assigned.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED equivalent required.
+ Bachelor’s degree in related discipline such as Computer Science, Business, Data Science, Engineering, or an equivalent combination of education and experience preferred.
+ 7 years of related experience required;
+ Equivalent combination of education and experience required.
+ Experience leading a team of System Engineers preferred.
+ Experience in higher education or a healthcare environment preferred.
+ Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure required.
+ Knowledge of server hardware and storage array networks required.
+ Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required.
+ Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities required.
+ Ability to travel to and from Data Center facilities preferred.
+ Strong scripting skills preferred.
+ Expertise with server operating systems and orchestration and automation tools preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - College Town2024-03-21T05:08:26-04:00https://universityofrochester.jobs/009CF44FDF384CB0B1C0F620767651E326Ophthalmic Tech Lead - College Town
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Job ID
251722
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Deputy Director and COO, MAG2024-03-21T05:08:26-04:00https://universityofrochester.jobs/0A65FD98542244258F5ECC70055BC7C726GENERAL PURPOSE:
Reporting to and working in partnership with the Director and CEO, the Deputy Director and COO will lead all operations and will have the following overall responsibilities:
+ Serve as the leader of the organization’s day-to-day operations
+ Provide for all staff a strong day-to-day leadership presence
+ Identify best practices and improve internal systems with an eye toward future needs and budget realities
+ Mentoring, coaching; visible, approachable sounding board/resource and serve on several board sub-committees
+ Facilitate MAG’s continued growth and fulfillment of its mission
+ In the Director/CEO’s absence or unavailability the COO/Deputy Director would provide guidance and support to all Museum Departments as well as the MAG Council and MAG Board of Managers. The Director travels approximately 25% of the time.
**JOB DUTIES AND RESPONSIBILITIES:**
**Strategic Plan Champion**
+ Works with Director and BOM to oversee creation of strategic plan.
+ Guide work of strategic planning consultant.
+ Coordinate efforts of various BOM strategic planning groups.
+ Direct creation of supporting strategies such as Facilities Master Plan, Technology Plan, and Space Study.
+ Implement new processes, systems and approaches to achieve plan initiatives.
+ Produce and implement metric for measuring success throughout the organization
+ Report progress to Director, BOM and MAG staff.
+ Plan for creation of following Strategic Plans so that there is always an active plan in place.
**DEAI Champion**
+ Implement DEAI measurements, training for staff and volunteers.
+ Work with Director to lead efforts to build a MAG culture of anti-racism.
+ Connect with community and develop resources that build relationships and support MAG’s DEAI efforts.
**Board Committees**
+ Liaison for the Finance Committee of the BOM. Coordinate meetings, activities and reporting to the general Board.
+ Liaison for the Technology Committee of the BOM.
+ Coordinate meetings, activities and reporting to the general Board.
+ Give input on meeting agendas for BOM and Executive Committee.
+ Assist with preparation of BOM and Executive Committee presentations.
**Financial**
+ Oversee budgeting and business planning activities for all areas of MAG for annual budget that ranges $7.5M - $8.5M.
+ In coordination with Finance and Administration staff of the Museum and the University, develop annual operating, capital, program, and project budgets. Set financial strategy for the Museum.
+ Lead organizational budgeting process.
+ Set annual goals for revenue, expenses and overall budget performance.
+ Present annual budget to the Finance Committee for approval.
+ Monitor the implementation of the budget and oversee financial analysis and forecasting throughout the fiscal year.
+ Support and advise the CEO in decision making.
+ Oversee reporting and monitoring of organizational performance metrics.
+ Review and analyze financial reports.
+ Ensure relevant financial data is presented to CEO, senior management and Board.
**Human Resources**
+ Direct and oversee staffing in coordination with operational objectives.
+ Instill a human capital development and “coaching” culture within MAG; upgrade human resources functions and improve employee relations and communications, performance evaluation, and recruiting for a staff of approximately 50 full time and 90 part time/TARs.
+ Oversee recruitment, hiring, and compensation.
+ Upgrade and manage professional training and development programs.
+ Retention strategies.
+ Establishment of annual budgets for compensation.
+ Monitor and evaluate staff utilization efficiency.
+ Develop policies and programs that foster good internal communications.
**Guest Services**
+ Direct and oversee Guest Services in the Museum.
+ Assure that Guest Services Staff and volunteers deliver a superior experience to guests of the museum while protecting our art and property.
+ Offer ongoing training and development to front lines staff.
+ Explore opportunities to attract tourism to the Gallery through group tours, hotels packages, and reach out through various community groups.
+ Advise on museum décor, layout, wayfinding, and upkeep to maximize visitor experience.
**Facilities**
+ Direct and oversee MAG Facilities & Security.
+ Consult with and advise Director of Facilities in day-to-day maintenance and repair of MAG physical space indoors and out.
+ Assure that MAG is prepared for emergency situations with clear policies and procedures that protect the art, staff and guests.
+ Coordinate with the University of Rochester and be sure that MAG is represented at University emergency work groups.
+ Advise on capital projects and new purchases.
+ Assure that Security Ambassadors deliver a superior experience to guests of the museum while protecting MAG’s art and property.
+ Offer ongoing training and development to Security Ambassadors.
**Technology**
+ Direct and oversee department that serves all aspects of Technology at MAG.
+ Support desktops/laptops for all MAG employees.
+ Support all internal technology systems such as POS, Embark, EMS, CRM and CW online.
+ Support MAG facility technological needs such as security systems, cameras and general mechanicals.
+ Assist curators with media arts equipment and presentations.
+ Purchase equipment for the exhibition and work with the artist to maximize the presentation of the work.
+ Design and deliver all technology training for MAG staff.
**Earned Income**
+ Direct and oversee departments that supply approximately $500K - $600K earned revenue for the museum.
+ Establish best practices for each area and ensure all opportunities are developed for current or new endeavors. (Events rental/Clothesline, Admissions, Gallery Store, Restaurant, and Creative Workshop).
**Miscellaneous**
+ Legal Agreements—In coordination with UR Legal oversees MAG contracts and MOUs.
+ UR Committees—Serve on various committees such as Communications
+ Strategy Committee, University Management Team, and Presidential Search Committee for Staff.
**QUALIFICATIONS:**
Undergraduate degree required; MBA or similar advanced degree highly desired.
or equivalent combination of education and experience required
**Key Qualifications**
Must believe in the core values of MAG and be driven by the mission. Action-oriented, entrepreneurial, flexible, and have an innovative approach to operational management. Has ability to lead and build the capabilities of a driven, bright, diverse team, and have the personal qualities of passion, humility, integrity, a positive attitude, and the ability to self-direct. Managing a “values-driven” organization will be highly prized.
**Additional requirements:**
**Results** —proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, including successful P&L management and the ability to balance the delivery of programs against the realities of a budget; problem solving, project management, and creative resourcefulness
**Strategic Vision and Agility** —ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
**Capacity Building** —ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly
**Leadership and Organization** —exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed
**Action Oriented** —enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
**General Management** —broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, and marketing.
**Educational background** —undergraduate degree required; MBA or similar advanced degree highly desired.
**Customer service** experience, **financial/budgeting** strategy, and knowledge of **retail business** operations.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $120,640 - $180,939 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Academic Opp Pgrm Spec I2024-03-21T05:08:26-04:00https://universityofrochester.jobs/0EEB1009644243AA95DE4E1CC4F778F126Responsibilities
**General Purpose:**
Serves as a primary academic coach for middle and high school students enrolled in the Center’s college preparatory programs in the Rochester City School District. Develops and implements programming, reporting, advising and other required services for students served by the federally-funded Talent Search, Upward Bound, and/or Upward Bound Math/Science programs. Staff in this position will spend the majority of time in the academic year in the target schools (typically, 4 days a week), with 15% of time in the academic year (one day per week, plus school breaks) and 100% of time in the summer at UR. Weekly scheduled hours may vary due to the nature of the work.
**Resposibilities:**
**Academic Advising and Student Support**
+ Recruit, interview, and determine eligibility of potential program participants.
+ Assess participants, through use of standardized tests, school district data, and other needs assessments, to determine participant needs.
+ Advise and assist students with educational plans, and academic achievement issues. Refer students when necessary to other agencies.
+ Work directly with seniors to ensure timely submission of all college applications and financial aid materials.
+ Conduct workshops on financial aid and the college application process.
+ Connect participants with high quality academic and other services as described in the funded grant applications.
+ Prepare and deliver academic course curricula during the summer program component, as well as during other RCSD school breaks.
+ Organize, implement, and attend college visits, including local and regional as well as national visits when appropriate.
+ Meet with parents, guardians, school-based advisors, teachers, and others as necessary and appropriate to serve as an advocate for the student’s educational needs.
+ Once participants reach college, help them connect with other support services, such as those provided by other TRIO programs or state funded agencies.
**On-going program activities**
+ Assist the management team in conducting regular program evaluation and assessment; implement necessary and appropriate program adjustments based on evaluation findings.
+ Assist in data collection and reporting to the US Department of Education.
+ Attend professional development workshops and conferences as appropriate.
+ Travel with students; serve as student advocate.
+ Work with the management team on organizing large-scale events: orientation, senior banquet, and others. Assist in the development of the summer program staff and curriculum.
+ Assist the Dean of Diversity Initiatives and management team on grant proposals relevant to the target population.
+ Work as part of the Kearns Center team with regard to diversity initiatives on campus.
**Requirements:**
+ Bachelor's degree
+ At least two years of experience working with students in the target population, a desire to work with high school students, an understanding of the college application and enrollment process and potential
+ obstacles to success on that path. An undergraduate degree or concentration in math, engineering, or science is preferred.
+ Previous training in fields that relate to the project’s objective of increasing the numbers of low-income, first-generation college students who excel academically. Prefer some teaching/counseling experience at the high school level.
+ Mandatory: The ability to relate well to high school and college students from low income, first-generation college, and underrepresented minority backgrounds.
+ Sense of humor, patience, the ability to communicate effectively and work on a team are essential.
+ A clean, valid NYS driver’s license is mandatory. Other information:
+ Strong desire to help fulfill the departments’ objectives of increasing the numbers of low-income, first-generation high school students who excel academically; and supporting the climate for equity and inclusion in AS&E.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Grants Management Spec2024-03-21T05:08:26-04:00https://universityofrochester.jobs/116723027DDE49EE88052B2D42D1771026GENERAL PURPOSE:
Manages grants management processes including pre- and post-award budgets and grant finances from government grants, foundations and/or other grant-award bodies. Establishes grant accounts and monitors grant expenditures to ensure compliance with sponsor regulations. Prepares financial reports and statements. Typically resolves complex problems or problems where precedent may not exist. Often leads the work of small project teams; may formally train junior staff. Works independently.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Manages workflows for administrative support staff and liaises with necessary institutional administrative offices to ensure that key post-award administrative tasks are accomplished on time and in compliance with institutional and federal requirements across all managed grants and funded programs. Works directly with administration and finance to monitor and ensure that finance and budgetary requirements of research programs remain compliant with university and federal guidelines and to address related issues as needed, reports regularly to leadership staff and meets regularly with research finance and administrative teams to address potential challenges and provide status updates. Coordinates expenditure controls and reviews and approves invoices on relevant grant programs. Reviews and updates RFAs and NOAs to ensure compliance and alignment with current institutional or federal guidelines.
+ Manages and monitors a master schedule of regular data collection efforts across all programs, overseeing administrative support staff and program evaluators to ensure data collection efforts are implemented and meet reporting needs. Works directly with leadership staff to develop and revise workflows that streamline data collection efforts for reporting purposes, including integration of data sets between research systems and software. Coordinates development of necessary training and data tables for grants in development. Manages the input of data related to studies and appointments by utilizing NIH systems. Regularly meets with leadership staff to provide status reports and identify delays or challenges to meeting data collection deadlines.
+ Reports on the status of managed grant activities, develop and revise relevant workflows as needed, identify administrative needs and challenges, and provide operational-support allowing leadership to make evidence-based, strategic decisions about ongoing program development. Works directly with program directors to develop and manage workflows for administrative support staff across all managed grants and funded programs within the department. Works with staff to manage the development and implementation of orientation to manage grants and funded programs. Reviews and updates SOPs to ensure effective workflows across all related processes. Provides guidance to lower level staff to ensure that needs are being met. Creates and routes the personnel action forms and federal forms. Works with program leadership, administrative, and evaluation teams to produce annual reports required by funding agencies. Responds to requests from leadership for data reports used to support grant development, board meetings, annual reports, and the websites.
+ Builds and maintains inter-departmental relationships with other research bodies. Identifies potential collaborations, program improvements or risks. Contributes as active member of the team, providing feedback and recommendations to support the needs of the programs. Keeps current on key issues affecting strategic initiatives and operational imperatives. Ability to originate, authorize or approve transactions associated with sponsored programs; involvement with proposal preparation; or active review and monitoring of the financial activities of sponsored project accounts.
**QUALIFICATIONS:**
+ Bachelor's degree in business, higher education, and healthcare or related field required.
+ Master’s degree in education or related field preferred.
+ 3 years of relevant experience or equivalent combination of education and experience required.
+ Grants administration experience and program management in higher education required.
+ Leadership and excellent organizational skills; attention to detail required.
+ Excellent communication and interpersonal skills are necessary required.
+ Must be skilled with Microsoft Office software, including Outlook, Familiarity with federal NIH-grant reporting mechanisms preferred.
+ Access, Word, Excel, and PowerPoint preferred.
+ Proficient in database management and reporting software preferred.
+ Experience in scientific grant/manuscript preparation assistance preferred.
+ CLASP certification, within 12 months required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Access Rep III2024-03-21T05:08:26-04:00https://universityofrochester.jobs/3755399A5A1948C6A230B71F451A4FEF26GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. Appointment Scheduling: Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. Insurance Management: Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. Referrals: Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Athletic Trainer 12024-03-21T05:08:26-04:00https://universityofrochester.jobs/52772AD80BA6419EA4F5DF6CDCEE5E8F26GENERAL PURPOSE:
Provides athletic training services to local high schools and collegiate institutions through prevention, conditioning, re-conditioning and rehabilitation for athletic injuries in the clinic setting under the direction of a physician in collaboration with other medical and allied health professionals.
**Career Ladder:** The three bands within this position are differentiated by level of independence, supervision required, ability to precept new employees in the use of all equipment and the ability to lead and meet established departmental goals. Athletic Trainer levels and criteria for each level is defined below:
**Band I:** Entry level Athletic Trainers who are new to the URMC Sports Medicine Department who require training as well as regular direct supervision or guidance from a more senior athletic trainer. This generally involves orientation to the Department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the Athletic Trainer must demonstrate an ability to progress towards proficient and competent performance of required tasks of an Athletic Trainer. 100% of time spent on clinical care and/or outreach activities.
**Band II:** With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Able to work with student athletic trainers as needed. Demonstrates consistent attention to detail in all outreach and clinical services including complete documentation. Additional duties may include working on special projects. 100% of time spent on clinical care and/or outreach activities.
Band Two status requires a minimum of 18 months of progressively responsible professional work experience in an outpatient orthopedic clinical care and athletic training outreach role.
**Band III:** In addition to the responsibilities of an athletic trainer Band Two, responsibility for either program or regional coordination. Program coordination includes assisting in supervision, training, compliance, and operations of a sub-program staffed by athletic trainers. Regional coordination includes assisting in supervision, training, compliance, and operations of ATC programs at satellite locations. May serve as a preceptor in the on-boarding of newly hired athletic trainers directly orienting to equipment, routines and procedures, computer programs and software, as well as departmental and hospital policies. Directly assists in the mentoring of newer athletic trainers by providing one-on-one assistance in conjunction with the senior athletic trainer and directors. Able to effectively troubleshoot issues that arise within the department and deal with accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. 90% clinical care and/or outreach activities and 10% administrative activities for program or regional coordination.
Band Three status minimally requires 4 years of progressively responsible professional work experience as an athletic trainer in an outpatient orthopedic clinical care and athletic training outreach role with 1 year dedicated to the URMC Sports Medicine Department preferred.
**Senior:** Experienced clinician that meets all Band III criteria plus management/oversight of sub-program within the overall program and/or assists/supports/executes Program Director Management functions as directed by ATC program directors.
Senior status minimally requires 6 years of progressively responsible professional work experience as an athletic trainer in an outpatient orthopedic clinical care and athletic training outreach role with 2 year dedicated to the URMC Sports Medicine Department preferred.
**JOB DUTIES AND RESPONSIBILITIES:**
**Athletic Training Outreach Services in the High School or Organization Setting:**
1. Care of Injuries: evaluates injuries, applies first aid, coordinates referral to medical care. Communicates with parents or guardian, as necessary, and the physician regarding medical care. Develops programs of general conditioning during recovery. Instructs athlete in following prescribed home rehabilitation programs. Teaches procedures for a functional progression for return to participation
2. Instructs athletes, parents/guardian and coach regarding conditioning, weight control, diet, prevention and care of injuries. Educates coaches regarding procedures and techniques for enhancement of performance. Teaches student athletic trainers first aid protocol. Provides guidance related to prophylactic skills and record keeping. Instructs on in-service programs for coaching staff regarding care and prevention of injuries
3. Prevention of Athletic Injuries: Evaluates prior injuries and develops and teaches a program of injury prevention. Evaluates injury rate and etiology and suggest changes in sport techniques and/or practice procedures to coaches. Instructs coaching staff regarding sports techniques and practice procedures in view of injury prevention. Educates, coaches and trains student athletic trainers in approved procedures
4. Maintains inventory and assists with ordering of supplies as needed. Documents patients' progress and response to treatments in the medical record
**Athletic Training and Rehabilitation in the Clinic Setting:**
1. Evaluates the patient's functional status and abilities and disabilities for participation in activities (sports). Applies or directs application of various measures and tests. Plans a program of patient treatment related to diagnosis/prognosis from physician's order
2. Determines types and frequencies of rehabilitation and communicates the care plan options with patient
3. Obtains supportive information from other sources, e.g., family members, physician, nursing staff, etc.
4. Communicates with, and recommends to physician and others involved, modification of program as needed
**Athletic Trainer Mobility Aid and Patient Assistant in the Hospital Setting:**
**Under the direction of the registered nurse:**
1. Assists with patient needs via call bell system
2. Provides ROM in accordance with plan of care
3. Initiates and assists with transfers in and out of bed, chairs, wheelchairs, and lifts. Instructs and aids in teaching patients and family safe transfer techniques
4. Selects and utilizes transfer equipment safely and proficiently
5. Works collaboratively with all members of the team to meet the mobilization needs of the patient
6. Promotes functional gains through instruction and supervision of patient
7. Participates in creation of a mobility plan
8. Ensures side rails and safety equipment are in full position and operational
9. Is knowledgeable of hospital safety policies and procedures
10. Takes responsibility to notify appropriate persons of any hazards
11. Remains in constant observation of the assigned patient at all times
12. Demonstrates the ability to care for patients of different age groups
**Supporting programs within the UR Sports Medicine department:**
1. Participates in departmental meetings (both administrative and clinical continuing education programs)
2. Keeps current in the field by reading professional articles and journals
3. Attends CEU courses in ATC related field
4. Participates and attends selected professional meetings and seminars, etc.
5. Performs duties to support Ortho Sports MD's in clinic, including documentation, taking history, performing exam and discussing exercise progression with patients
6. Assist in the ASC with patient care education instructing patients with post- operative exercise guidelines.
7. Performs evaluation and physical testing with workplace health clients in order to develop an exercise program for purposes of injury prevention and health maintenance. May also assist with sports performance programs including but not limited to performance training, ART, and Group Exercise classes
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Athletic Training or related field required or equivalent combination of education and experience; Master's in same or related field preferred Required licenses and certifications: Certification as an Athletic Trainer by the National Athletic Trainers' Association Board of Certification (NATABOC); New York State licensure as an athletic trainer; CPR certification required and ability to call for and/or render care in the event of a patient emergency; Employee must maintain all requirements mandated by Strong Memorial Hospital / Strong Health as a condition of employment; Internship route certification in Athletic Training
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 51,376 - $ 66,789 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - S. Clinton2024-03-21T05:08:26-04:00https://universityofrochester.jobs/5B96D74D7B534FBFB44B699706102EF426GENERAL PURPOSE:
Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow. Provides regular feedback on technician performance to leadership team. Leads training and skill monitoring at assigned location(s). Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Maintains presence on the clinic floor to ensure optimal clinic flow. Addresses and troubleshoots problems in clinic as they arise. Fosters end of session feedback between providers, technicians, and schedulers. Creates and updates workup responsibilities for each provider. Leads huddles with team on a regular basis. Works with other leads to provide clinic coverage as needed. Ensures equipment is maintained according to manufacturer¿s guidelines. Maintains a clean, sterile environment. Sterilizes and disinfects instruments and equipment in accordance with guidelines.
2. Leads technician training. Monitors technician skills at assigned location(s). Provides documentation for technician reviews. Mentors new employees and provides onboarding.
3. Performs ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure. Performs a full range of ophthalmic exams and testing as needed or otherwise assigned.
4. Ensures rooms are cleaned and stocked at all times. Assigns activities to other staff.
5. Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements.
6. Assists with organizing Technician activities to increase employee engagement.
7. Assess and analyzes technician supply and demand in conjunction with departmental leadership.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or equivalent required. 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required or equivalent combination of education and experience. Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs required. Understands ocular injuries and urgent care required. Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations required including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications. CPR or obtain CPR Certification required within one month of hire. COA Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Systems Engineer II2024-03-21T05:08:26-04:00https://universityofrochester.jobs/60F47CBD912E4809ABE192DBA781A3A126GENERAL PURPOSE:
The Systems Engineer II shares responsibility for management and administration of on-premise and cloud-based infrastructure services, including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness and performance monitoring. Orchestrating and performing automated tasks are key deliverables of this role. Design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment will be required.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares use case requirements, design solutions and deploys on-premise or cloud based infrastructure. Demonstrates advanced knowledge of on-premise virtual infrastructure, specifically in clustered high availability environments. Integrates on-premise solutions with cloud solutions. Automates and deploys solutions hosted on both cloud services and on-premise infrastructure.
2. Independently completes proactive performance monitoring, analysis, alerting, reporting, and tuning. Independently completes capacity analyses and provision solutions. Completes maintenance activities including deploying patches and ensuring that firmware and software are up to date. Independently completes incident and problem analysis reports, resolves and completes follow-up tasks to ensure platform stability. Escalates when appropriate.
3. Performs and advises others on implementation and maintenance activities during business hours as well as outside of business hours.
4. Serves in 24-hour on-call rotations when scheduled. Escalates the most consequential issues.
5. Maintains an interoperability Matrix in order to ensure cross-vendor compatibility. Creates and reviews technical documentation including solution designs and reference guides. Evaluates new products and services that will help enhance the delivery of infrastructure services.
6. Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.
7. Maintains a broad knowledge of technology, equipment, and/or systems.
Other duties as assigned
**QUALIFICATIONS:**
High School Diploma or GED equivalent required; Bachelor's degree in related discipline such as Computer Science, Business, Data Science, Engineering preferred or an equivalent combination of education and experience. 5 years of related experience required or equivalent combination of education and experience. Experience in higher education field and/or a healthcare environment preferred. Required knowledge, skills and abilities: Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure; Knowledge of server hardware and storage array networks; Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change; Ability to present technology in non-technical terms and recognize the extent to which a given audience requires this; Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities; Ability to travel to and from Data Center facilities. Preferred knowledge, skills and abilities: Strong scripting skills; Expertise with server operating systems and orchestration and automation tools.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Geneva2024-03-21T05:08:26-04:00https://universityofrochester.jobs/68A7D3B780D24780B242E40564963FA326Ophthalmic Tech Lead - Geneva
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Job ID
251720
Location
Medical Faculty Group
Full/Part Time
Full-Time
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Regular
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Faculty Affairs Admin II2024-03-21T05:08:26-04:00https://universityofrochester.jobs/6AAAE83C6ADD414688717687D3C9988026GENERAL PURPOSE:
**With latitude to exercise independent judgment and decision making, the Faculty Affairs Administrator works on behalf of the Dean, the Senior Associate Dean of Academic and Student Affairs, and the Associate Dean of Faculty Affairs to support collegiate academic and collegiate academic personnel operations for the School. Additionally, the Faculty Affairs Administrator serves as the primary steward of Eastman’s collegiate faculty data.**
**RESPONSIBILITIES:**
**Faculty Personnel Administration**
+ **Full-time Faculty**
+ Support faculty searches
+ Review and finalize position description.
+ Advertise the position and obtain required HRMS posting.
+ Coordinate scheduling of final candidates and make their travel arrangements through the University-approved travel agent.
+ Issue community-wide announcements for finalist’s onsite interviews
+ Advise department assistants on the search process and assist with closing of HRMS posting by entering appropriate dispositions.
+ Coordinate all faculty hiring.
+ Advise Dean on contract language.
+ Collaborate with International Services Office and/or external law firm partner to manage process for international hires, ensuring completion of necessary paperwork for TN, H1-B, and O-1 visas or permanent residency as appropriate.
+ Contact new faculty members to coordinate onboarding process and provide all required hiring information.
+ Submit necessary PAF to HR and coordinate all systems access needs including NetID, HRMS access, DUO security, email, MyPath, UR Student, Blackboard, and Zoom
+ Facilitate faculty ID badge/coordinate website photo and bio.
+ Determine appointments requiring Provost or BOT actions and submit appropriate paperwork adhering to the set schedule.
+ Coordinate all faculty departures.
+ Complete PAF for departing or retiring faculty members.
+ Guide faculty through off-boarding process with HR
+ Create PAFs for all collegiate faculty actions. Ensure all transactions follow applicable policies and other regulatory requirements.
+ **Part-time and TAR Faculty**
+ Manage search process consulting with Associate Dean of Faculty Affairs and department chairs to determine departmental staffing needs each semester.
+ Compose position description and provide instruction to candidates for completion of HRMS posting.
+ Author contract, calculate duties to determine FTE and benefits eligibility.
+ Contact new faculty members to coordinate all onboarding process & relevant information.
+ Submit PAF 500 forms to ESM HR for approval & final submission.
+ Renew appointments and re-hire faculty returning for continued teaching.
+ Issue new contracts, adjusting duties and salary accordingly.
+ Serve as the primary advisor to the Associate Dean of Faculty Affairs for all collegiate faculty-related administrative matters.
**Faculty Affairs**
+ **Coordinate completion of promotion and tenure cases**
+ **Monitor faculty promotion and tenure timelines, supporting the Associate Dean of Faculty Affairs when cases need to be launched**
+ **Coordinate with Provost’s Office to ensure deadlines are met**
+ **Communicate and advise academic department coordinators on compilation of case materials**
+ **Manage application process, PAFs & all related actions for faculty leaves of absence and Bridging Fellowships**
+ **Maintain records of Chair, Affiliate, Emeritus, Named Professor, and secondary appointments**
+ **Track appointment terms as needed**
+ **Complete paperwork as required by Provost/BOT**
+ **Submit appropriate PAFs and salary changes**
+ **Consult with the Associate Dean of Faculty Affairs on faculty disability and accommodation requests, work with HR to complete necessary Leave Administration forms**
+ **Ensure faculty compliance for assigned trainings, including MyPath onboarding, diversity training, faculty activity reports, conflict of interest annual statements, and any other University-assigned tasks**
+ **Document applied faculty teaching loads each semester and analyze over/underload status**
+ **Provide reports to deans as requested**
+ **Issue extra compensation for teaching overloads**
+ **Prepare reports for admissions office on expected teaching loads**
+ **Provide guidance to traveling faculty based on established Eastman and University guidelines**
+ **Inform on travel allowance based on home location and type of travel, ensuring compliance with University policy and regulated mileage rate**
+ **Manage collection of receipts/travel records**
+ **Complete reimbursement payment for expenses**
**Financial Management**
+ Verify validity of academic payroll records and resolve discrepancies by comparing with personnel records, HRMS information, and salary letters
+ **Monitor faculty salary budget for the Dean; track and monitor changes**
+ **Prepare and distribute annual salary letters for all full-time faculty**
+ Work in close collaboration with Associate Dean of Faculty Affairs to review and obtain approval of faculty expense reports and charges made against ESM budget; ensure charges follow University and School policies
+ Complete SIRs, PCard transactions, ledger transfers, and other financial actions as needed
+ Monitor and track authorized faculty research support funds
**Commencement/Graduation Ceremonies**
+ **Serve as Eastman’s representative to University’s commencement planning committee; manage Eastman’s involvement with University ceremony**
+ **Serve as project manager for Eastman’s graduation ceremony; work closely with Registrar’s Office, Advancement, Communications, Concert Office, and other offices/areas as appropriate to ensure smooth execution of this important event for students and their families**
**Data Stewardship**
+ Manage all Eastman faculty data **,** ensuring it is up-to-date and accurate at all times
+ **Respond to requests for information about Eastman-specific policies and procedures related to faculty**
+ **Coordinate annual accreditation updates and data requests for the National Association of Schools of Music**
+ Manage annual reporting of faculty data to College Music Society
+ Create and manage ad hoc faculty reports as requested by the deans
+ Serve as Eastman’s representative for University-wide faculty data-related projects
+ Attend monthly meetings of the faculty affairs officers from across the University.
**Awards**
+ **Organize and manage teaching awards and other recognition-related activities, including:**
+ **Faculty Years of Service recognition**
+ **Eisenhart Teaching Award**
+ **University-wide nominations for faculty awards such as the Edward Peck Curtis Teaching Award**
**Administrative Operations**
+ **Support deans by organizing meetings of the faculty, department chairs, and the Undergraduate Curriculum Committee; communicate agendas in advance of meetings; prepare minutes for distribution and archival storage**
+ Maintain knowledge of Academic Affairs Office operations
**Other duties as assigned**
**QUALIFICATIONS:**
+ Bachelor’s degree in higher education or education-related field required
+ Master’s Degree and music experience preferred
+ **Minimum of 5 years of experience in higher-education administration and management** **or equivalent combination of education and experience** **required**
+ Strong organizational and communication skills, detail-oriented, independent, able to work with minimal supervision while balancing competing demands under strict deadlines, intermediate knowledge/experience using all Microsoft software required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman School Music
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Radiology Technologist 1, Inpt2024-03-21T05:08:26-04:00https://universityofrochester.jobs/732F98CA3FE94BC78F58CAD4B06A069026GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 28.25 - $ 36.73 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Dental Assistant (S)2024-03-21T05:08:26-04:00https://universityofrochester.jobs/9E2A650C0EA849CCBAEA3F0D35D9FE0126POSITION SUMMARY:
Under the general direction of the Lead Dental Assistant, assists and anticipates the needs of Dentists and other providers in the provision of patient care; and assists in the coordination and operation of the Clinic or Dental Operating Room setting.
**SUPERVISION AND DIRECTION EXERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Specialty and general dentistry instruments such as Panoral x-ray units, radiograph automatic processors, impression trays, syringes, burs, aspirators, saliva ejectors, suction pumps, amalgamators, ultrasonic cleaners, autoclaves, Adec unit, nitrogen tank, OR cart, pulse oximeter, dinamapp B/P monitor, oral surgery instruments, stethoscope, sphygmomanometer, spore testing equipment and densitometer.
**TYPICAL DUTIES:**
**Clinical Practice**
1. Provides chair side or operating room assistance to Dentists and other providers. Maintains sterile environment and aseptic technique. Utilizes four-handed technique and working as a team with the Dentist, passes and receives instruments; retracts the patient's cheek or tongue, operates oral vacuum evacuating equipment and applies water and air to the field of operation.
2. Anticipates day to day needs, including armamentarium, nitrogen tank, OR carts, and other specific equipment, material and supply needs for patient and provider to ensure smooth operations and patient safety. Reviews patient record to consider and prepare for the complexity of each visit and /or procedure and the time frame required so that the patient schedule may be maintained or modified as needed.
3. Sets up/uses specialized equipment for documentation of vital signs including pulse oximetry during nitrous oxide or IV sedation cases.
4. Takes intra-oral, extra-oral, panorex radiographs. Anticipates diagnostic needs. Develops and mounts radiographs.
5. Follows standard clinical safety measures such as Patient Identification Verification of all patients.
**Clinical Support**
1. Maintains inventory of clinic equipment, instruments, forms, and supplies and identifies need for replacement. May assist with ordering processes.
2. Maximizes room utilization through inventory awareness, stocking, cleaning of operatories, and daily preparation of dental units. Cleans and decontaminates instruments.
3. Cleans and maintains equipment. Identifies need and/or performs repairs.
4. Following the patient visit, completes required laboratory work such as pouring dentures, partials, and crown models, making bite guards or setting up fluoride trays for preventive therapy.
5. Disposes of hazardous waste/chemicals.
6. Escorts patients to and from operatories as needed. Provides assistance for any patient special needs.
**Administrative Support**
1. Collects/enters data for quality assurance and other departmental initiatives. Performs QA testing and ensures compliance with all QA expectations.
2. Supports research activities by performing duties such as assistance with the collection of samples/biopsies.
3. Supports new hire training/orientation by participating in shadow training experiences.
4. In the absence of a Lead or Licensed Dental Assistant, may performs other managerial duties as assigned by Supervisor.
**REQUIREMENTS:**
Graduate of a Dental Assistant Program accredited by the Commission on Accreditation of Dental and Dental Auxiliary Education Program; or an equivalent combination of education, training and experience. Prefer one year of experience as a Dental Assistant or in an Operating Room environment. Knowledge of dental terminology, procedures, and computer experience preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.71 - $ 26.61 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Technician II2024-03-21T05:08:26-04:00https://universityofrochester.jobs/A3DD702728D14D5E8761B8437303316F26GENERAL PURPOSE:
The Laboratory Technician II at Mt. Hope Family Center will collect psychological research data on a federally-funded research investigation. This research study, funded by the National Institute of Child Health and Human Development, seeks to extend knowledge on how exposure to child abuse and neglect impacts health and well-being throughout the life course and across generations. Study participants are adults initially assessed during childhood and their offspring children. The current study will examine the long-term and multigenerational consequences of child maltreatment on adult physical and mental health through longitudinal follow-up of these families. The position requires experience conducting research with families from diverse backgrounds.
**RESPONSIBILITIES:**
+ Assist with recruitment and retention of study participants, contact participants and schedule visits; maintain good relations with participants and address any questions or concerns.
+ Conduct a variety of assessments with families (adults and children), including interviews, surveys, and physiological measurements.
+ Track and manage data; maintain project spreadsheets indicating what data has been obtained and when; prepare reports on recruitment and enrollment.
+ Work collaboratively with research team on developing research protocols and procedures.
+ Transportation of research participants to and from the Center and recruitment in the community using personal vehicle (mileage reimbursed).
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s Degree required
+ Previous research experience preferred
+ Familiarity and comfort with Excel, ACCESS, and other databases, and statistical software such as SPSS preferred
+ Valid driver’s license and reliable transportation required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Pittsford2024-03-21T05:08:26-04:00https://universityofrochester.jobs/AFAA1F2662A1404EAE346C42D536DD7526Ophthalmic Tech Lead - Pittsford
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(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
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Job ID
251721
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Information Analyst II2024-03-21T05:08:26-04:00https://universityofrochester.jobs/D61081D01DC34818BF83478F442B873526Information Analyst II
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When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
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Job ID
251719
Location
Central Administration
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URG 108 International Services Office
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $50,752 - $71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Meredian2024-03-21T05:08:26-04:00https://universityofrochester.jobs/FA95FF0F452141CBB7A2D323897E0DC226Ophthalmic Tech Lead - Meredian
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When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
resume or CV, apply for jobs and access our online career tools.
For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
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Job ID
251723
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
Add to My Favorite Jobs
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Urology - ESWL - Registered Nurse 2 Outpatient2024-03-21T05:08:05-04:00https://universityofrochester.jobs/DC0628A9285A4C00AD62AE51FB3D161926Responsibilities
The Kidney Stone Treatment Center (ESWL) is an Outpatient Procedural Suite. The nurses are responsible for the care of patients undergoing Ureteroscopy and ESWL procedures as well as pre/post-procedural teachings. Applicants must be reliable, flexible, and able to communicate effectively with team members, providers, and other departments. The ideal candidate will utilize critical thinking and organizational skills. No procedural experience required, training available.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT/PT Positions Available. Flexible M-F, No Evenings, No Weekends, and No Holidays Required.(USA-NY-Rochester) Southern Tier Neuromedicine Unit (Big Flats, NY) - Licensed Practical Nurse 2 Outpatient2024-03-21T05:08:05-04:00https://universityofrochester.jobs/20605F0C2E4648DAB6A34A704DD3D03426Responsibilities
Opportunity to work in an outpatient Neuromedicine Unit. Able to multi task and enjoy direct patient care, exposure to electronic documentation, administration of medications and injections, minor laboratory testing, communication with patients, healthcare providers, pharmacies and fellow staff. Needs to work well with a team approach. Performs the functions associated with the clinical aspect of a patient visit in Neurology and Neurosurgery. NYS LPN license required. 1-year LPN experience required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $33.19
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position, Days, Mon-Fri, occasional weekend.(USA-NY-Rochester) Integrated Family/Adult Psychiatric Mental Health Nurse Practitioner2024-03-21T05:08:05-04:00https://universityofrochester.jobs/393668FF26144082ACDDC9E82873976926Responsibilities
We are seeking a highly skilled PMHNP to join our behavioral health team at Strong Internal Medicine (SIM). Part of the General Medicine Division at URMC, SIM’s purpose is to help its diverse patients live full and healthy lives—and the practice is equipped to do so. An NCQA-recognized Patient-Centered Medical Home, SIM’s highly team-based care model includes attending physicians, internal medicine residents, advanced practice providers, registered nurses, social workers, behavioral health providers, clinical pharmacists, registered dieticians, care managers, and administrative support. The PMHNP will play a crucial role in providing direct and consultative psychiatric mental health services to adult patients within our integrated primary care clinic. As an embedded member of our primary care team, you will collaborate with clinicians to identify high-risk patients with behavioral health and medical comorbidities, develop person-centered treatment plans, and ensure access to specialty psychiatric and substance use care as needed. You will also be part of the overall BH integration team at SIM, which is part of the Division of Collaborative Care in the Department of Psychiatry, and you will have access to a psychiatrist through that division for consultation and support.
Responsibilities:
- Conduct psychiatric diagnostic evaluations and provide psychopharmacology support for adult patients.
- Serve as a resource for primary care providers, offering consultative support and brief warm handoff evaluations throughout the day.
- Educate primary care residents, nurses, and other providers on mental health disorders and psychotropic medications through formal in-services and education sessions.
Qualifications:
- Licensed Psychiatric Nurse Practitioner in NYS with ANCC Certification.
- DEA license required.
- Minimum 2 years of experience as a psych NP; integrated care experience preferred.
To apply, please submit your resume to Nursing Recruitment, Box 619-19. EOE Minorities/Females/Protected Veterans/Disabled.
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Psychiatric Department
**Full/Part Time:**
**Schedule:** FT position available, M-F Days(USA-NY-Rochester) Neuromedicine Pain Treatment Clinic - 2180 S Clinton - Registered Nurse 2 Outpatient2024-03-21T05:08:05-04:00https://universityofrochester.jobs/AF048D140BC54B9CBC34F25F6F4783DE26Responsibilities
Unique opportunity for RN to work collaboratively with the Neuromedicine Pain Management team in a fast-paced, _offsite procedural/infusion_ area. Work in a supportive and compassionate environment with a multidisciplinary team that combines interventional, medical, and psychological approaches to provide comprehensive and high quality care. Our nurses provide and coordinate pre, intra and post procedure care for patients undergoing treatment for a variety of chronic and acute pain conditions. Procedures include sympathetic and neurolytic blocks, radiofrequency ablations, lidocaine infusions, trigger point, joint and epidural steroid injections, and spinal cord stimulator trials. Direct patient care, patient education and some telephone triage. Interested candidates should excel in communication, flexibility, organization and enjoy working as a member of a multidisciplinary team. Requires strong assessment and IV skills. Moderate Sedation competency and ACLS required by the end of orientation. Minimum 1-year acute care nursing experience.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 34.00 - $ 44.20 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available. Days, Monday – Friday, 8 or 9 hours shifts. No nights, weekends, on-call or holidays.(USA-NY-Rochester) 61600 - Acute Medicine Unit - LPN 2 Inpatient2024-03-21T05:08:05-04:00https://universityofrochester.jobs/CC6663CB47C24F579EEA9A9BAB50104926Responsibilities
Become part of a dynamic, collaborative care team responsible for a wide variety of medical patients. Effective problem solving and strong communication skills a must. Ability to be creative and work collaboratively in an interdisciplinary environment. Patient and staff satisfaction is a priority. Current med/surg experience preferred.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50 - $34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions. D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy.(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-20T05:40:35-04:00https://universityofrochester.jobs/720E6120688B4875834B95463666059F26POSITION SUMMARY:
The Financial Counselors assess all aspects of patient financial account management for all urgent and preadmission visits with an Ambulatory Surgery and Short Stay 23 Hour level of care and upgrades to Observation and Extended Recovery (with an associated Surgical Case). The Financial Counselors are accountable for coordinating all activities necessary to financially secure the defined case load through the verification process; requesting deposits for non-covered services and co-pays; resolving complex problems that include but are not limited to pre-certifications; Utilization Management; coordination of benefits; baby not on policy; Cobra entitlement; and Medicare Advantage issues. Involves in-depth communication; collaboration; and follow-up with patients; families; third-party payers; governmental agencies; employers; social work; financial case management; and utilization management. The Financial Counselors are ultimately responsible for minimizing any delays from admission until the final bill is produced.
This role may have the option to work a hybrid-remote schedule and communicate daily through virtual meetings.
**SUPERVISION AND DIRECTION EXERCISED** :
Responsible for monitoring own performance on assigned tasks. Self-directed and must make complex decisions independently. May train other support staff.
**MACHINES AND EQUIPMENT USED** :
Standard office equipment, including but not limited to: telephone, soft phone, page system, pneumatic tube system, personal computer, printer, photo copier, fax, RightFax, EPIC, Outlook, and third party verification systems.
**ESSENTIAL DUTIES** :
**_Customer Interactions - 10_** **%:**
+ Creates a professional and effective customer oriented environment by utilizing excellent communication skills to obtain pertinent demographic information; confirms insurance information; discusses financial obligation; documents demographic and insurance information in a timely, accurate manner in the hospital computer system following department and hospital standards.
**_Financial Management - 75_** **%:**
+ Reviews each visit for insurance history by utilizing the hospital system along with all third party payer systems.
+ Obtains benefits and pre-certification requirements.
+ Obtains prior authorization for surgery on behalf of designated departments and sends supporting clinical from eRecord and AXIS to secure approval.
+ Identifies and confirms self-pay patients for appropriate referral to Financial Case Management for possible Medicaid application and /or Financial Assistance.
+ Notifies and monitors parents for completion of adding newborns onto policy.
+ Notifies and monitors patients COBRA entitlement and assist with paperwork if necessary.
+ Determines the primary payer through knowledge of Medicare and other payer regulations for the coordination of benefits.
+ Accountable for meeting department standards for completion and QA of visits on a day to day basis by making sure missing registration items are complete and authorization obtained.
**_Quality Management- 1_** **5%:**
+ Observes workqueue daily for potential cases that may require notification to insurance companies.
+ Reviews Medicare for MSP questions and validation and ensures other coverage “covered through” field information is entered correctly. Investigates and corrects any discrepancy between MSPQ and patient registration.
+ Re-checks Medicaid eligibility for month of service.
+ Attends educational programs for the department at the Manager's direction.
+ May train or perform other duties assigned by management.
**QUALIFICATIONS** :
AAS in related discipline (admitting/registration/patient billing/insurance) with 3 years of related experience, preferably in a hospital setting, or an equivalent combination of education and experience. Require high degree of professionalism and motivation with excellent communication and customer service skills; strong computer skills and ability to type 45 words per minute. Strong ability to multi-task and prioritize. Prefer medical terminology. Flexible to work weekends, other assigned hours and/or responsibilities as needed.
**NOTE** : This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Receptionist Clerk II2024-03-20T05:40:35-04:00https://universityofrochester.jobs/A2A63E39AE5645098B90D48B986C8D2726Responsibilities
**Responsibilities and Job Requirements:**
Services the public sector by providing information on Parking & Transportation items such as: discounted parking passes, parking permits, appeal process/problem resolution, removal of wheel locks, issuance of refunds, and other related duties.
Monitors, answers and transmits radio calls. Dispatches calls for service needed from the field staff. Tracks parking spaces and monitors occupancy, equipment issues. Change signs to reflect when lots are full and communicate to field staff which lots are available for over flow.
Provide clerical assistance such as completing forms, typing reports that support specific offices, maintaining customer files, and other related duties as required. Maybe required to work evening shift when rotating weekend and/or holiday coverage.
**Excellent interpersonal, communication & customer service skills expected.**
**Qualifications:**
High School education and 2-3 years related work experience; or an equivalent combination of education experience. Experience with Microsoft Excel, Word, Outlook required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Spec2024-03-20T05:40:35-04:00https://universityofrochester.jobs/AB0F102A9222415680EA2B71D571FF1326Responsibilities
**Overview**
The Physician Support Representative III (PSR) serves as the initial contact to the Divisions of Pediatric Allergy/Immunology & Rheumatology. The PSR works with a team of 4-6 staff to support approximately 20 physicians and mid-level providers in the Department of Pediatrics. Must be able to triage incoming calls, schedule patient appointments, obtain pertinent medical information and accurately document in the appropriate programs, including the electronic medical record (EMR). Candidate will coordinate functions associated with patient information for ambulatory visits and act as a resource for staff performing patient-related functions. Candidate will use eRecord and OnBase, as well as distribute mail and perform other duties as assigned. Candidate must demonstrate capability and desire to work independently and be a strong team player. Demonstrates ICARE* values in each of the major responsibilities (ICARE—an acronym for Integrity, Inclusion, Compassion, Accountability, Respect and Excellence—provides the foundation for how we treat people at this Medical Center. Achieving our strategic vision depends on all of us living out these values and embracing the diversity of our faculty, staff, students, trainees and patients.
**Major Responsibilities**
**Clinical Support (35%)**
+ Interacts with patients, families, providers and other offices on the telephone and in person to provide support for a pediatric multi-specialty office. Must demonstrate ability to timely answer and efficiently triage incoming calls, determine nature/urgency of the calls, and handle appropriately. Must be able to communicate effectively and relay information correctly and efficiently in a complex medical environment. Serves as office expert for Allergy/Immunology & Rheumatology.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Manages referrals (via eRecord and fax/mail) and schedules patient visits. Registers patient demographic and insurance information.
+ Responsible for clinical prep. Obtains and ensures referral paperwork is scanned into patient charts prior to each visit. Prints labels and prepares clinical documents and delivers to clinic. Ensures appropriate clinic paperwork is scanned into the chart after the visit.
+ After each clinic, reviews schedules/office note encounters for scheduling follow up.
+ Works with Supervisor, Clinical Administration to ensure outpatient clinics are opened and closed appropriately. Develops and works “bump” and reminder lists effectively, timely and accurately.
+ Attends clinic, as necessary. May perform check-in and/or check-out duties. Schedules follow-up appointments for patients. Provides clinical and clerical support to providers.
**Administrative (5 %)**
+ Attends office staff meetings and other relevant meetings, as requested.
+ Provides clerical assistance, including distributing mail, create routine & non-routine mail correspondence to families & outside offices, scanning, faxing and errands.
+ Other duties, as assigned
**Inpatient Admissions & Procedure Scheduling/Coordination:** **(20%)**
+ Assists Providers in reaching out to multiple offices to coordinate non-clinical inpatient & outpatient procedures.
+ Schedules all necessary imaging, tests, & labs associated with the procedure.
+ Coordinates all providers needed to be available for the procedure, including AMPS clinics, infusions, joint injections, etc.
+ Completes & submits all paperwork needed for procedure(s).
+ Serves as main point of contact for patients, pre and post-operative.
**Provider Support & External Coordination:** **(30%)**
+ Assists Providers in patient care transfer to external offices & departments.
+ Provides & requests all necessary medical documents & records to & from external offices and patients as needed.
+ Assists families with coordinating multi divisional appointments internal & external.
+ Reviews incoming patient visit referrals for proper scheduling and distribution.
+ Assists Providers with contacting families to provide test results.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers.
+ Researches hospital medical records for information requested by physicians, insurance companies, & families.
+ Applies provider preferences in protocols is selecting from multiple possibilities to execute and/or delegate follow up actions based on provider’s patient notes.
**Misc.** **(10%)**
+ Provides insurance companies with information needed for services, testing, & labs.
**Requirements:**
+ High School diploma and 2 years of relevant experience required, or equivalent combination of education and experience required.
+ Equivalent combination of education and experience required.
**Preferred:**
+ Must prioritize exceptional patient care with compassion and respect. Demonstrated customer service skills, specifically strong oral and written communication skills. Medical Terminology, experience with surgical/appointment scheduling software (such as Flowcast), Microsoft Office and electronic medical records preferred. Demonstrate accuracy in all correspondence including eRecord. Ability to work in a fast-paced, stressful environment, and demonstrate efficiency in prioritizing assignments while working successfully with a team.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Technician II2024-03-20T05:40:35-04:00https://universityofrochester.jobs/AE17389124094CF3A5C6E23F14CD1A2226Research Technician II
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Job ID
251701
Location
Sch Engineering & App Sci
Full/Part Time
Full-Time
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Regular
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**Opening**
Full Time 40 hours Range URG 105 Biomedical Engineering
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Sch Engineering & App Sci
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Technician III2024-03-20T05:40:35-04:00https://universityofrochester.jobs/B4E4129589164BFC9A520C1982E6954E26Responsibilities
**Position Summary:**
The successful candidate will join a multidisciplinary team of engineers and biologists. The research group studies engineering and genetic strategies to manipulate cell function in multicellular systems, with a particular focus on mechanobiology to understand how functional tissues are formed during development. The research employs cutting-edge techniques in molecular biology, optogenetics, microscopy and imaging, using as systems mammalian cells (in vitro) and Drosophila melanogaster (fruit fly). The candidate will perform hands-on experimental work, data collection, data entry and analysis. The candidate will be responsible for establishing experimental procedures and protocols and will participate in regular meetings with the PI and other lab members. While work will be performed under the general supervision of the PI or a lab manager, the successful candidate will be expected to work independently.
**Typical Responsibilities**
+ After initial guidance, plan and conduct research experiments using molecular biology methods to generate DNA vectors, transform bacteria, and transfect cells.
+ Perform cell culture (mammalian cell lines, insect cells)
+ Learn and perform various imaging techniques, including confocal microscopy and image analysis of time-lapse image sequences.
+ Assist in the establishment and maintenance of fruit fly collections associated with research projects in the lab.
+ Contribute to general lab organization, including accurate documentation and record keeping/maintenance of large data files.
+ Occasionally train and instruct others in the lab on lab protocols, equipment use, and software use.
+ Attend and participate in lab and research meetings.
Other duties as assigned
**Required Qualifications**
+ The ideal candidate will have a BSc (or Master's) degree in bioengineering, biology, biomedical engineering, chemical engineering, or related fields.
+ Possess excellent interpersonal and organizational skills. Strong communication skills, including written communication is preferred.
+ Hands-on experience with cell culture, molecular biology, and/or fruit-fly research preferred.
+ Experience in laboratory management is a distinct advantage.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 26.44 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Sch Engineering & App Sci
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 2,CoreLab2024-03-20T05:40:35-04:00https://universityofrochester.jobs/DFBD25281FA049468E349E4EDBB5E12F26POSITION SUMMARY:
This Technologist is responsible for the timely and accurate analysis of patient samples utilizing moderately to highly complex methods. Responsibilities include specimen identification and accessioning in the Laboratory Information System, gram stains, direct viral testing and positive blood culture notification and work-up. Candidates must be detail oriented, able to work independently and possess strong organizational skills. He/ She is also responsible for routine maintenance of lab instruments/ equipment, routine quality control and adherence to all lab policies.
**TYPICAL DUTIES:**
Set up and processing of samples for Microbiology testing. Testing of patient samples using gram stain, rapid EIA and PCR technologies, sorting and organizing patient samples for testing and storage; adherence to quality control and quality assurance protocols; reporting results of testing via LIS/ instrument interface, as well as manual data entry; answering telephone inquiries; maintaining laboratory stock of kits/ reagents; performing daily/ weekly/ monthly preventative maintenance on lab equipment. Reading bacterial cultures, performing susceptibility testing and participating in training of technologists as needed.
**EQUIPMENT USED** **:**
Standard and complex laboratory equipment, office equipment, and PC and Lab Information System (LIS).
**QUALIFICATIONS:**
**General Requirements:**
1. Effective interpersonal skills, and maintains a friendly and courteous professional manner at all times.
2. Is able to prioritize and maintain focus while performing multiple tasks.
3. Adherence to **all** University, Division and Department policies, including ICARE.
4. Adherence to all laboratory safety procedures.
**Minimum Educational Requirement** :
Must be NYS licensed Clinical Laboratory Technologist
**Preferred** :
BS in Medical Technology or scientific discipline with clinical laboratory experience and NYS license in the Clinical Laboratory Technologist category.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 33.50 - $ 43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Clinical Support Technician 32024-03-20T05:40:34-04:00https://universityofrochester.jobs/06749A4A184147298B00067652B3590E26POSITION SUMMARY:
Under direction from the Clinical Trials Specimen Logistics Supervisor and Department Manager, and with some latitude for independent judgment, supports daily activities maintaining laboratory and equipment (centrifuges, refrigerators, and freezers), receives and accessions biological specimens for multi-center clinical trials and internal clinical research projects for the clinical trials central laboratory (CTCL, performs necessary processing (centrifuging, aliquoting, freezing), and triages specimens for analysis or storage. Identifies and documents non-conforming specimens and associated paperwork. Print forms and labels, track, package and ship biological specimens. Perform general clerical functions (file, copy, fax, and scan) to support to CTCL staff and clinical trials and research projects. Follows project specifications and communicates specimen related information to project management, laboratory sections and external reference laboratories. Communicates roadblocks and identifies opportunities for process improvement. Perform all work in compliance with Good Clinical Practices (GCP). Rotating weekend/holiday/on-call schedule.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives direction from the Specimen Logistics Supervisor or the Clinical Trials Department Manager.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, fax machine, and the like. Software systems such as Laboratory Information Systems (LIS), databases such as MS Access, and various document design software applications. On-call freezer alarm mobile phone.
**JOB RESPONSIBILITIES** **:**
1. Receive, Accession and Triage Biological Specimens (35%)
2. Enter and maintain accurate specimen information in the Clin Axys II laboratory information system.
3. Identify and document non-conforming and/or discrepant materials and paperwork
4. Create orders in SoftLab LIS for non-interfaced testing
5. Create and manage specimen tracking lists, logs, and manifests
6. Package biological specimens for shipment in accordance with all applicable regulations such as DOT (Department of Transportation) and IATA (International Air Transport Association) regulations
7. Maintain Biorepository storage specimens (35%)
+ Enter specimens into short- and long-term storage, recording exact physical locations in the ClinAxys II system
+ Retrieve specimens as necessary for analysis or shipment to other facilities
+ Accurately record all sample movements to provide traceability for specimen locations and status (thawed, re-frozen, extracted to DNA, reviewed by pathologist, etc.)
1. Support daily operations for research studies and clinical trials (15%)
+ Answer telephone and e-mail inquiries from internal departments regarding specimens.
+ Communicate project indicators to project management.
+ Assist with the design of forms and labels required to identify samples submitted for testing.
+ Track delivery of inbound packages through FedEx
+ Participate in client tours and regulatory inspections
1. Maintain laboratory and associated equipment (10%)
+ Complete daily checklist for maintaining a clean and safe work environment
+ Perform routine maintenance of laboratory equipment such as centrifuges, pipets, refrigerators and freezers
+ Identify equipment or facility issues and report them to management
+ Maintain all records in an audit-ready state
1. Other duties and projects as assigned. (5%)
**FUNCTIONAL REQUIREMENTS:**
1. Ability to manage multiple competing priorities and projects.
2. Ability to interact effectively and professionally with co-workers, customers, and vendors.
3. Good computer and organizational skills.
4. Ability to adjust work schedule if needed to meet project timelines.
**GENERAL REQUIREMENTS:**
1. Excellent Communication, word processing and computer skills are essential.
2. Is able to prioritize and maintain focus when responsible for the completion of multiple tasks during one shift.
3. Adherence to all University, Division and Department policies.
4. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Education/Experience:
+ AS and one (1) year laboratory experience preferred, or
+ Two (2) years Laboratory Science and technical training closely related to this position, or
+ A combination of formal training and experience equivalent to the above
+ Experience in laboratory research and familiarity with Laboratory Information Systems preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Administrative Coordinator III - Pathology and Laboratory Medicine2024-03-20T05:40:34-04:00https://universityofrochester.jobs/1C61CC1999794E77812439C4121E7AD226GENERAL PURPOSE:
Under the general direction of Faculty Support Supervisor with some latitude for the exercise of independent judgement, provides specialized administrative services to faculty and unit. Performs routine and nonroutine administrative secretarial duties primarily providing support for department faculty in their role as teacher, clinician, researcher and/or scholar. Supports on going needs related to documentation, routine applications/renewals and mandatory training. Arranges conference rooms and amenities for meetings and conferences, arranging travel, preparation and submission of expense and reimbursement forms, proofreading, Excel and PowerPoint presentation preparation, and other clerical duties as needed.
**SPECIFIC RESPONSIBILITIES:**
Provides administrative clerical assistance to the academic and research efforts of assigned faculty:
+ Composes and types correspondence, performs library and computer searches, types/proofread scientific papers and course material, updates curriculum vitae and eCV, and provides general support with publication efforts with strict attention to detail and accuracy.
+ Makes travel arrangements and reservations; prepares itineraries for interviews and travel; completes expense and reimbursement forms.
+ Manages calendar and contacts for faculty.
+ Manages recurring pathology review conferences by collecting and preparing reports and slides.
+ Assists with research projects faculty are involved in to include slide pulls and spreadsheet management.
+ Produces and maintains department quality assurance records including performing audits for billing accuracy and compliance with regulations.
+ Ensure provision of routine set up needs such as ID cards, parking, system accesses, swipe access/keys, email, phone, professional supplies, etc.
+ Assists with planning and coordinating onboarding events to include activities such as institutional orientation, department welcome/introduction, tours, information for required meetings, and provision of organizational and department information.
+ Responsible for distribution of department mail and mailed specimens.
+ Covers for other clerical staff during absences, and performs other duties as assigned by the faculty support supervisor and assigned faculty.
**REQUIREMENTS:**
Two years of post-high school education in secretarial studies or equivalent and 3 years of relevant administrative experience including 1 year in a position which demonstrated the ability to work with minimum supervision and to direct an office operation or an equivalent combination of education and experience. Requires highly advanced organizational and clerical skills/proficiency including proofreading and formatting documents/correspondence. Familiarity with medical terminology. Proficient with Microsoft Office applications (Word, Outlook, Excel, Powerpoint).
Note: this document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced py range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Research Nurse - Part-Time2024-03-20T05:40:34-04:00https://universityofrochester.jobs/4446A245230D47F6B0912EC8F1C33B0726GENERAL PURPOSE:
The Infectious Diseases Division of the University of Rochester provides the clinical services of the Monroe County Sexual Health Clinic through a contract with the County Department of Public Health and funding from the NYS Department of Health AIDS Institute. The MC Sexual Health clinic is a free, walk in clinic serving a diverse community across a spectrum of ages. This position is responsible to provide clinical care including obtaining a history, performing a physical assessment, providing treatment of STIs, and providing HIV/STI prevention counseling and testing in collaboration with nurse practitioners and medical director. Participates in Expanded Sexual Health Services grant from the NYS DOH AIDS Institute which provides HIV PrEP services (for prevention of HIV), referrals to HIV care, Doxy-PEP services (for prevention of bacterial STIs) and required reporting to the NYS AIDS Institute. This position will rotate with others to coordinate the delivery of care and act as a clinical preceptor for nurse practitioner graduate students, residents, fellows, and community health care providers.
**RESPONSIBILITIES:**
**Provides direct patient care in NYS Article 28 Clinic:**
+ Perform a health history, including sexual history and behavioral risk assessment
+ Targeted physical examination
+ Administer treatment of sexually transmitted infections
+ Perform HIV pre-test and risk reduction counseling
+ Perform HIV post- test counseling
+ Perform venipuncture
+ Provide individualized patient education
+ Seek consultation with nurse practitioners when indicated
+ Identifies other health problems and provides referrals to appropriate health providers for evaluation and management
+ Performs clinical audits for QA/QI
+ Utilizes a client-centered approach to provide culturally responsive HIV pre-exposure prophylaxis (PrEP) services, HIV PEP, Doxy-PEP for STI prevention.
+ Manages laboratory test results, medical follow-up, and calls from patients.
+ Assesses the need for further intervention. Makes individual care plans regarding medical follow-up.
+ Supports Expanded Health Services grant data reporting as needed (chart reviews or data entry)
**Professional development:**
+ Participates in training and education required by NYSPHL Article 28 regulations
+ Fulfills requirements to maintain licensure as a registered professional nurse from the NYS Department of Education
+ Maintains current knowledge of clinical management of STDs
+ Participates in STD education sessions, including CEI web-based training, attending conferences
Other duties as assigned.
**QUALIFICATIONS:**
+ 1 year of clinical trials experience preferred or equivalent combination of education and experience required.
**Preferred:**
+ Experience working with Black/African American, Latinx communities, men who have sex with other men, and transgender communities a plus.
+ Strong clinical and phlebotomy skills.
+ Fluency in speaking/reading/writing Spanish desired or an equivalent combination of education and experience.
+ Effective problem solving, interpersonal communication skills and cultural competency.
+ Able to function both independently and as part of a team.
+ Able to take initiative, demonstrate resourcefulness, commitment to follow through and ensure high quality, timely completion of work preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 29.76 - $ 41.68 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Predictive Analytic Models Project Assistant2024-03-20T05:40:34-04:00https://universityofrochester.jobs/48ED9891819C4BB8AD446F126A1F1F4726POSITION SUMMARY:
University IT at the University of Rochester is looking to hire an undergraduate or graduate student with interest in working with the University IT Data Warehouse team on a full-time basis (40 hours/week) over a ten-week period from June 3rd through August 9th, 2024. This internship will be focused on developing predictive models for student learning success. This is a temporary internship opportunity.
**SPECIFIC RESPONSIBILITIES:**
+ Work under the guidance of the University IT Data Warehouse team and administration teams to collaborate with and/or actively lead activities pertaining to the assigned project.
+ Work with Office of IR, Provost office and our team on a learning success analytics model under development to:
+ Further refine and enhance the predictive model
+ Create data visualizations to show model results
+ Evaluate the effectiveness of the model
+ Establish production Learning Success Analytics model on server platform
+ Track lessons learned throughout assignment for presentation to UIT leadership team.
+ Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned.
**QUALIFICATIONS:**
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field required.
+ Matriculated in graduate data science program or analytics program preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.50 - $ 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Brighton2024-03-20T05:40:34-04:00https://universityofrochester.jobs/6063667FB7104FD295B789A55996988E26Ophthalmic Tech Lead - Brighton
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When you are ready to apply, registering only takes a minute. Your online account allows you to upload your
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For
general questions about the online application process, please call Ask-URHR at
(585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
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Job ID
251692
Location
Medical Faculty Group
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Predictive Analytic Models Project Assistant2024-03-20T05:40:34-04:00https://universityofrochester.jobs/6EB8CA4BA9034DCD80941AFE2409FEBD26POSITION SUMMARY:
University IT at the University of Rochester is looking to hire an undergraduate or graduate student with interest in working with the University IT Data Warehouse team on a full-time basis (40 hours/week) over a ten-week period from June 3rd through August 9th, 2024. This internship will be focused on developing predictive models for student learning success. This is a temporary internship opportunity.
**SPECIFIC RESPONSIBILITIES:**
+ Work under the guidance of the University IT Data Warehouse team and administration teams to collaborate with and/or actively lead activities pertaining to the assigned project.
+ Work with Office of IR, Provost office and our team on a learning success analytics model under development to:
+ Further refine and enhance the predictive model
+ Create data visualizations to show model results
+ Evaluate the effectiveness of the model
+ Establish production Learning Success Analytics model on server platform
+ Track lessons learned throughout assignment for presentation to UIT leadership team.
+ Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned.
**QUALIFICATIONS:**
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field required.
+ Matriculated in graduate data science program or analytics program preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 16.50 - $ 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Administrative Coordinator III2024-03-20T05:40:34-04:00https://universityofrochester.jobs/7D6500D6F0354CE790D9010D534EBC3D26GENERAL PURPOSE:
With minimum direction and with considerable latitude for independent judgement, this position provides general support and assistance to the Admissions and Student Services staff at the Warner School of Education, while also independently managing and coordinating the Warner application process as well as other projects and events. Duties include database/spreadsheet management, coordination and execution of events, publications, mailing, and other activities and projects. Position will also be responsible for providing administrative support to the director and other professionals. This is a F/T 12 month position.
**RESPONSIBILITIES:**
+ Admissions support including managing the general admissions inbox, responding to inquiries, inputing prospect information into the Slate CRM and insuring that inquiries are routed to the appropriate admissions staff member.
+ Coordinate Admissions events and visits as well as manage registration for Grad Fairs and preparing representatives with materials.
+ Supports the admissions review process includes reviewing applications, contacting students regarding missing pieces and creating related spreadsheets. Manages the interview scheduling process for applicants. Creates spreadsheets for faculty committees, inputs admissions and financial aid decisions, generates admissions letters and creates and manages the mailing of yield packets.
+ Provides support and management to Student Services staff including but not limited to: continuously updating student records and programs of study, managing the request process for final transcripts, updating room requests in the EMS system, providing support to the registrar and graduation coordinator. Assists will all aspects of the Warner Commencement Ceremony
+ Provides administrative support primarily to the Director and on a limited basis to others in the Admissions and Student Services Office. Responsible for greeting in-person and telephone visitors to Admissions, answers general questions and triages to the appropriate staff member. Assists finance team with managing financial aid; provides regular audit of EIB for financial aid and Slate.
+ Completes special projects as required including, but not limited to: research, spreadsheets, models and Power Point presentations.
Other Duties as assigned.
**QUALIFICATIONS:**
+ Bachelor degree required.
+ Previous experience working with records required.
+ or equivalent combination of education and experience required.
+ Ability to work independently and problem solve. Prefer experience with UR Student and Slate application system.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Warner Grad School Education
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Physician Support Rep III2024-03-20T05:40:34-04:00https://universityofrochester.jobs/A58CB15827DC432DB711BBDB597A588B26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patients' pre and post-operative.
**QUALIFICATIONS:**
High School Diploma and Minimum of 2 years of relevant experience required; or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $24.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech Lead - Batavia2024-03-20T05:40:34-04:00https://universityofrochester.jobs/AD31B0F04D8A4E30A611090808C9D59B26Ophthalmic Tech Lead - Batavia
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Job ID
251693
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Medical Faculty Group
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Email this Job
**Opening**
Full Time 40 hours Range URCB 209 Ophthalmology
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53 - $35.75 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Equip Planning Coordinator III2024-03-20T05:40:34-04:00https://universityofrochester.jobs/F92C04F65D924D3BA354C08BBD32FAB326GENERAL PURPOSE:
Works closely with planning staff, project managers, end users, and design and construction firms on various capital construction projects to procure equipment for capital projects. Utilizes room data sheets prepared by planning staff and the project managers to acquire quotes and place orders for the specific equipment identified. Coordinates logistics, delivery and installation of equipment on job sites based on the project schedule.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Acquires quotes and places equipment orders based on room data sheets, for medical equipment, furniture, and other FF&E for capital projects. Collaborates with end-users to procure equipment within the scope of work for the project. Annual furniture, fixtures & equipment budgets are in excess of $15M/year.
2. Works with the Sr Equipment Planner and Project Managers to track FF&E purchases against the FF&E budget provided.
3. Coordinates logistics, delivery, and installation of equipment. Coordinates with minor medical equipment and furniture vendors.
4. Reviews room data sheets and ensures the equipment specified is within the project scope and budget.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree in a medical or construction-related field required.
+ 1 year of scheduling/planning experience required or an equivalent combination of education and experience.
+ Proficiency in Microsoft Office software programs required.
+ Familiarity with scheduling delivery and coordinating logistics for equipment (Medical equipment, furniture, other furniture, fixtures, and equipment) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Radiation Oncology in the Southern Tier (Dansville Location) - Nurse Practitioner/Physician Assistant2024-03-20T05:40:16-04:00https://universityofrochester.jobs/2E46B8DAD4FF4625A72E2E50DB11AC5326Responsibilities
An opportunity to work in a community setting with the academic resources of the University of Rochester. You will be part of a close knit team and work in collaboration with the Regional Radiation Oncology Medical Faculty in the Dansville office in the provision of clinical care for patients undergoing treatment for cancer. The team seeks a good decision-maker, with proven success in making timely decisions. This person must be able to work effectively in a fast-paced outpatient environment dealing with a wide range of disease. Must be adept at planning and prioritizing work. Must be flexible in their approach and demeanor in order to align with shifting demands of evolving circumstances. Responsibilities include direct patient care including evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and patient and family education. The APP will be working collaboratively with our Radiation Oncology teams. Involvement in clinical trial accrual. Serves as clinical liaison between faculty, APP’s, Residents and administration. Participates in department meetings relevant to clinical duties. Excellent communication skills with proven ability in exercising independent judgement and initiative. The APP will participate in the education of learners (students, Residents and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Ambulatory –FT & PT position available, Monday to Friday , 8 hour shifts(USA-NY-Rochester) AC4 - Oral and Maxillofacial Surgery Practice - Registered Nurse, Level II2024-03-20T05:40:16-04:00https://universityofrochester.jobs/820D22CC2B724D58A87FF0FBE2D893C826Responsibilities
_Looking for a team-oriented and patient-focused nurse interested in working in an outpatient procedural area. Responsibilities include pre, intra, and post-procedure care and monitoring for patients of all ages undergoing IV moderate/deep sedation procedures including tooth extractions, implants, and biopsies. RN also assists in coordinating care of all other clinic patients undergoing consults, follow ups, or procedures under local anesthesia. RN works closely with clinic residents and procedural and surgical techs in a collaborative environment. Responsibilities also include patient and family education, some telephone triage, QA, PI, and patient safety initiatives. Candidate should possess strong communication, assessment, and decision-making skills. Active NYS RN license required with 2 years patient care experience preferred. Prior completion or completion of ACLS and PALS within one year of hire required._
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00 - $44.20
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT positions available – 9 hour day shifts, no weekends, holidays, or on-call(USA-NY-Rochester) URMC Comprehensive Sleep Center @ South Clinton Avenue - Nurse Practitioner/Physician Assistant2024-03-20T05:40:16-04:00https://universityofrochester.jobs/FB1CFFABE45C42EEBEB724391EB798A326Responsibilities
We are looking for an APP to help with our ever-increasing clinical need at the adult URMC Comprehensive Sleep Center. The focus of this job will be to improve access for patients and provide excellent clinical care in collaboration with our multidisciplinary team. Our practice has a focus on education and research with opportunities to participate in academic activities including monthly complex cases conference and journal club as well as annual conferences. The APP will be responsible for direct patient care, documentation of care delivered, adherence to hospital and nursing policies, procedures and practice standards, education of patients and staff, assurance of service excellence, completion of state and hospital-required reviews of practice, and participation in performance improvement and other activities as required.
Responsibilities include:
+ Strong organizational skills, communication skills, and flexibility are needed.
+ In time, the APP will be expected to see established patients in an unsupervised capacity and some new patients with the guidance of attending physicians. This includes diagnosing, evaluating, and managing sleep conditions.
+ Documents pertinent elements in electronic patient records.
+ Prescribes and monitors controlled medications, orders procedures as appropriate, and manages PAP therapy with other health team members.
+ Instructs and educates patients in collaboration with other health team members (registered nurse, sleep technologist, respiratory therapists, and attending faculty).
+ Telephone/EMR follow up communications as required.
+ Participates in quality assurance/ quality improvement initiatives.
Qualifications:
+ Accredited Nurse Practitioner/Physician Assistant Program required.
+ Previous experience in ambulatory health care setting preferred.
+ Clinical competence in a mix of well, acute, and chronic patients.
+ NP Certification/Registers Physician Assistant, NYC license, DEA license
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Neurology Services
**Full/Part Time:**
**Schedule:** FT position available, Monday to Friday Days, no weekends or holidays and no call responsibilities. Primary office location is Brighton with secondary offices in Brockport and Canandaigua (on occasion).(USA-NY-Rochester) Pharmacy Asst - High School Asst - TAR (Inpatient)2024-03-19T05:05:29-04:00https://universityofrochester.jobs/078C50D9F06440359C55696383F6E32026GENERAL PURPOSE:
This individual is responsible for assisting the pharmacy staff with general duties that will provide support to pharmacy technicians and pharmacists in the pharmacy.
**JOB DUTIES AND RESPONSIBILITIES:**
**Medication Delivery**
1. Organizing and sending medications to the patient care units utilizing the pneumatic tube delivery system, assuring that medications are delivered to the correct location and in a timely manner. Any medication requiring verification by a pharmacist will not be sent until verification is complete.
2. Hand delivering medications to the patient care units as requested by pharmacy technicians or pharmacists. These will typically include medications that cannot be sent via the tube system due to stability concerns, or medications that are needed STAT.
3. The assistant is not allowed to handle or deliver controlled substances to the patient care areas.
**Inventory Management/Stocking**
1. This individual will maintain and replenish inventory of medications and supplies in the main pharmacy area to assure they are available as needed by pharmacy staff.
2. Return inventory to stock when it is returned from patient care units or other areas of the hospital. The individual will assure that all returned stock is still within its expiration date and that the label matches the products that are stored in that location.
**Phone Triage and General Communication**
1. Assist pharmacy staff with triaging general phone calls. Calls requiring the knowledge and judgement of pharmacists or technicians must be forwarded to the correct individual.
2. Answering phone or other inquiries of a general nature (not requiring a pharmacist or technician).
3. Application of proper service recovery communications and actions as needed.
4. Maintain patient confidentiality at all times.
**Miscellaneous**
1. General tidying and organizing of the main pharmacy area to maintain a neat and efficient work environment.
2. Offering ideas and recommendations for increased efficiency of processes in the main pharmacy.
3. Performance of other duties as required.
**QUALIFICATIONS:**
+ High school diploma or equivalent required.
+ Basic understanding of computers and data entry required.
+ Excellent customer service and communication skills required.
+ Excellent attention to detail all required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Project Coord IV, Facilities2024-03-19T05:05:29-04:00https://universityofrochester.jobs/484FE05103FD4FF582BEC6A928F396AE26GENERAL PURPOSE:
Coordinates assigned new construction, alteration and renovation projects University-wide including the River Campus, Medical Center, South Campus, Eastman School of Music and the Mt. Hope Campus. Assures compliance of consultants and contractors with University standards and contract documents. This is the first level in a series of Project Manager titles differentiated by duration, budget, monthly cash flow, and total portfolio dollars as well as years of experience.
Professionals in this career level will manage straightforward, low tech systems with loose tolerances. with a duration of up to 18 months and budget of $1M. Oversee two to three active projects with monthly cash flow not greater than $300K. Total project portfolio will typically be less than $10M.
**RESPONSIBILITIES:**
+ Coordinates assigned renovation and new construction projects with contracted architects, engineers and building contractors. Reviews architect's drawings and specifications to insure they meet the University's and client's requirements. Instructs consultants to make necessary changes. Assists in preparation of bidding documents and awarding of contracts. Oversees bidding process.
+ Provides project quality control and inspection. Insures that consultants and contractors make necessary corrections so completed projects are as approved and specified. Organizes and conducts project field meetings. Reviews and recommends approval of contractor pay requisitions.
+ Consults with client, consultants and contractors regarding project design and construction changes and recommends approval of resultant change orders.
+ Arranges for punch lists and insures contractor completion of same. Assists in approval of final contractor requisitions and close-out of project.
+ Assists in approval of final contractor requisitions and close-out of project.
+ Ensures that contractor operations do not disrupt University operations. Ensures that construction schedule meets schedule of client and total construction budget is consistent with client's budget.
+ Supervises instruction of University maintenance personnel by contractors and consultants in operation of building systems. Secures record drawings, maintenance manuals, etc., for University use.
Other duties as assigned.
**QUALIFICATIONS:**
+ Associate’s Degree in Building Construction or similar discipline required.
**OR**
+ 3 years of construction experience with architect, engineer, or contractor interface required.
+ Equivalent combination of education and experience can be substituted.
+ Familiarity with electrical and mechanical systems required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $28.46 - $39.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Department Coord IV (L50)2024-03-19T05:05:29-04:00https://universityofrochester.jobs/4A8049C44331423092CED020AB76B9A226GENERAL PURPOSE:
The Administrative Coordinator IV provides administrative support within a department, in addition to serving as the principal assistant to Senior Director(s), Director(s), Associate Director(s), or other leadership roles. Responsible for performing a variety of advanced, complex assignments including department accounts working with minimal direction under their own initiative and latitude for independent judgment. Provides work leadership to other support staff. This position deals with highly confidential information and must be able to work with limited supervision and exercise independent judgment.
**RESPONSIBILITIES:**
+ Provides support to a department to include: prepares and reviews reports and documents; attends meetings and take minutes; oversees office management systems; screens and directs calls; manages the time and calendar of administrator(s), including travel and project timelines, choosing or recommending among competing demands on time.
+ Integrates best practices to enhance the efficiency and effectiveness of the delivery of services. Maintains relationships and collaborates with the various divisions of University. Develops and establishes procedures and schedules to meet operational needs of the department. Maintains required records and reports of activities; responsible for integrity of data, taking investigative action to ensure accuracy.
+ Interprets information, policies, and operations procedures to faculty, staff, students, parents, and visitors. Interacts with external and internal individuals. Researches, analyzes, and prepares various administrative reports.
+ May supervise other support staff to include; prioritizing and assigning work; ensuring staff is trained; conducting performance evaluations, and making hiring, termination, and disciplinary recommendations.
+ Coordinates and oversees highly confidential matters pertaining to the department
+ Directs and coordinates maintenance of departmental accounts. Prepares data for operating budgets and for financial reports. Prepares analyses and allocates expenses. Coordinates expenditures and property controls; reviews and approves invoices. Initiates or authorizes orders for space, equipment, supplies and services.
+ Functions as a liaison to leadership, administrators, faculty, staff, students, and visitors on behalf of the department and/or University; establishes and builds positive working relationships with external agencies and organizations. Arranges for accommodations, plans, and coordinates their activities and serves as a representative during their visit.
+ Coordinates and develops informational materials, presentations, and communications of various departmental related publications; verifying and ensuring accuracy.
+ May coordinate use of conference rooms and meeting rooms for internal and external users; maintains calendars for room use and events. coordinates and makes arrangements for special events, seminars, workshops and activities.
Other duties as assigned
**QUALIFICATIONS:**
+ Associate’s degree required
+ Bachelor’s degree preferred
+ 3 years of progressively responsible administrative support, including lead experience required
+ Equivalent combination of education and experience required
+ Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box); Adobe, etc. required
+ Office procedures; database entry principles; customer service and public relations principles; principles of math; mailing and distribution methods; training principles; leadership principles; intermediate to advanced budget administration principles; inventory and supply maintenance principles; event planning required.
+ Ability to effectively communicate and interact, both verbally and in writing, with people across diverse backgrounds and cultures required.
+ Intermediate knowledge of hardware and software functionality preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Human Subject Res Coord II2024-03-19T05:05:29-04:00https://universityofrochester.jobs/CFBCF7CDB9124D9398732706AE93AED926GENERAL PURPOSE:
The main duties of this individual will be to participate in protocol and consent form development, budget development, negotiation and implementation, discussions with the human subjects review board and the University's legal office, ensuring compliance with protocol procedures. They will have responsibility for overseeing administrative processes related to human subject research, maximizing efficiency in human recruitment, enrollment, and follow-up of volunteers while meeting regulatory, University and sponsor requirements for the projects. Other duties include data analysis, preparing reports on specific trials, and appropriate close out of clinical trials that are complete. May include travel to study sponsor meetings and/or travel off-site to consent and/or collect specimens/samples.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Provide professional direction for assigned projects. Organize and plan project start up, including applying for IRB, GCRC, and IBC approvals. Prepare documents for regulatory agencies including WIRB, RSRB, GCRCC, and FDA. Prepare reports including IND applications and those for FDA and IRB. Assist
+ in design of protocols. Assist in preparation of grants for submission to government agencies.
+ Act as a point person for all assigned studies when Principal Investigator(s) are not available. Use clinical judgment in reviewing labs and adverse events and reporting them appropriately. Prepare serious adverse event reports.
+ Code data for purposes of data entry. Review and respond to data queries. Maintenance and protection of patient data.
+ In conjunction with Supervisor/Principle Investigator(s), prepare and maintain budgets.
+ Coordinate efforts of collaborating investigators. Assists Principle Investigator(s) with training to assure compliance. Represent our Center at appropriate meetings. Work with study sponsors.
+ Obtain informed consent, particularly as it relates to drug intervention trials. Provide detailed teaching for drug risk and potential side effects. Evaluate subject understanding of risk. Screen potential volunteers using clinical judgment in reviewing inclusion and exclusion criteria. Obtain detailed medical
+ history. Order appropriate diagnostic tests according to protocol. Coordinate scheduling and execution of patient visits.
+ Perform tests according to research protocol, including phlebotomy, ECG,
+ specimen collection, and functional measures as deemed necessary for each study protocol.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree with major course work in an appropriate health, social or technical field required.
+ 3 year’s experience in human subject research coordination required.
+ or equivalent combination of education and experience required.
+ Experience as Human Subject Research Coordinator I preferred.
+ Clinical Skills in phlebotomy, ultrasound and physical assessments preferred.
+ Independent and organized professional with superior interpersonal skills, sound judgment and good oral and written communication skills preferred.
+ Word processing and data analysis software required.
+ Professional Research Coordinator certification (SoCRA or ACRP) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 50,752 - $ 71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Mechanical Specialist2024-03-19T05:05:28-04:00https://universityofrochester.jobs/1808D931F5844D839A710DCF2A08A88226Responsibilities
**JOB DESCRIPTION**
We are in search of a Mechanical Design Engineer with a strong background in design engineering. The candidate will provide engineering solutions to a diverse range of complex technical problems throughout LLE. The ideal candidate will have in-depth knowledge of machine component design, materials, knowledge of manufacturing processes and experience with complex mechanical systems. Experience in opto-mechanics, precision mechanics, tool and fixture design, high vacuum systems, and precision metrology is desired.
**KEY RESPONSIBILITIES**
+ Develop conceptual and detailed designs of mechanical parts and assemblies based on project requirements.
+ Provide supporting safety and engineering analyses as required.
+ Prepare materials for engineering design reviews.
+ Prepare technical drawings in compliance with industry standards.
+ Work both independently and as a part of a multidisciplinary team.
**MINIMUM QUALIFICATIONS**
AS or AAS or equivalent with 7+ years industry experience.
Proficient with CAD software, Siemens NX preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Wound Health Center - Nurse Practitioner/Physician Assistant2024-03-19T05:05:09-04:00https://universityofrochester.jobs/130C5204190C4000945AD3508C576C2026Responsibilities
A wonderful opportunity exists for a highly motivated/independent nurse practitioner or physician assistant looking for a position in an outpatient wound healing center. This wound healing center maintains collaborative practice within Plastic Surgery and ID Physicians but works with many different services to meet patient needs. This position includes responsibilities such as triaging and treating complex acute and chronic wounds, communicating with referring providers and primary care providers, managing, and overseeing Hyperbaric Oxygen Treatments. The APP will participate in the education of learners including students and new employees, utilizing clinical learning experiences, knowledge sharing and skill training. Completion of Hyperbaric Oxygen Team Training within 12 months of hire. As an autonomous provider, the APP will bill directly for services. This individual should possess excellent communication, organizational skills, teamwork, flexibility, and the ability to think critically. There is financial support for attending CME accredited conferences both nationally and regionally. Potential for professional growth in hospital committees, care pathways and research. WOCN certification preferred.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position, M-F primarily days(USA-NY-Rochester) ICU - Critical Care Nurse Residency Program Surgical Track - Level I2024-03-19T05:05:09-04:00https://universityofrochester.jobs/22E9620200C24059B1F7BFCBC016C5BD26Responsibilities
Adult Critical Care Nurse Residency Program is a twelve-month program designed to support nursing school graduates as they transition into their first professional nursing role. The program consists of a series of work and learning experiences that emphasize and develop the clinical and leadership skills necessary for the advanced beginner nurse to become a successful part of the critical care health care team. Orientation consists of time spent on three of the following units: Medical ICU (7-1600, 8-1600 and 8-3400), Neuro Medicine ICU (8-1200), Burn/Trauma ICU (3-1800), and Surgical ICU (8-3600 and 8-1400).
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00-46.80
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT position, D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy(USA-NY-Rochester) ICU ¿ Critical Care Nurse Residency Program Medical/Surgical Track (hiring now for October start) - RN 1 Inpt2024-03-19T05:05:09-04:00https://universityofrochester.jobs/B452EAC5E1CF434184DE990179AD5ECC26Responsibilities
Adult Critical Care Nurse Residency Program is a twelve-month program designed to support nursing school graduates as they transition into their first professional nursing role. The program consists of a series of work and learning experiences that emphasize and develop the clinical and leadership skills necessary for the advanced beginner nurse to become a successful part of the critical care health care team. Orientation consists of time spent on three of the following units: Medical ICU (7-1600, 8-1600 and 8-3400), NeuroMedicine ICU (8-1200), Burn/Trauma ICU (3-1800), and Surgical ICU (8-3600 and 8-1400).
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have less than 6-12 months of RN experience.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT position, D/E/N, 8 and 12 hour shifts, holidays and weekends per unit policy(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:04-04:00https://universityofrochester.jobs/10FD442572BA40218A0B1F947683AEEF26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:04-04:00https://universityofrochester.jobs/25F380AB019C48C1A1270F040ADA29AB26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester.jobs/56CF22540B354C15BB50429519725A4426Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:04-04:00https://universityofrochester.jobs/8958242321824A8CB5B7B0D95F0D813526POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:04-04:00https://universityofrochester.jobs/996E446A099E4636BDBECDC71EB605EC26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester.jobs/A4D28E6EEF224DBEACBF5418DC4474BD26POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
**TYPICAL DUTIES:**
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
**REQUIREMENTS:**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:04-04:00https://universityofrochester.jobs/B78553B117714AC6B0AA73447EC9E8F426POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:04-04:00https://universityofrochester.jobs/D46A3A7D5EF243C4A597E670A96BE43826POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester.jobs/DBA46C16ADC74BA2B7D252C00B6BD9EF26POSITION SUMMARY:
Under the direction of a licensed nurse, provides patient care by performing basic procedures and selected specialized procedures that contribute to the well being, comfort and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of technical and mechanical apparatus, measuring devices, and analysis and office equipment.
**TYPICAL DUTIES:**
1. Participates in the delivery of patient care by performing basic and specialized physical and psychosocial interventions as defined by the Patient Care Technician Skill Inventory. Tasks include collecting and recording of specimens and body fluids.
2. Under the direct supervision of a nurse, performs direct patient care affecting the well being, comfort and safety of patients.
3. Performs technical procedures and reports findings to the nursing staff. Tasks include: performing venipuncture for blood samples, performing EKG's, placing electrodes and obtaining telemetry readings.
4. Collects patient data as defined by the Skill Inventory List and documents these data on the appropriate flow sheets.
5. Collects specimens, performs basic tests or sends specimens to appropriate laboratory for analysis per Hospital policies.
6. Attends to patients' environmental needs by straightening belongings, offering comfort measures at the direction of the nurse.
7. Participates in Quality Assurance activities as directed by nurse.
8. Orients patient/family to unit and patient room, and provides copies of Patients' Bill of Rights, as directed by nurse.
9. Performs other duties as assigned by nurse to support unit functioning and patient care delivery.
**REQUIREMENTS:**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant; Home Health Aide; EMT; Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-17T05:01:04-04:00https://universityofrochester.jobs/E70C91FCC3BE41BEB1F2616D55552FAB26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/0D60C8E8F9394BFBB0D252E39EC9E2BA26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/450C6987D58940ECBB3D9BD1E03A968C26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Food Service Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/4F70655377274831BA4C35D556C1925226POSITION SUMMARY:
Exercising courtesy in contacts with patients, customers and department staff, sets up, serves and cleans up food service area; prepares orders, such as soda fountain dishes, desserts, etc., as directed. Maintains prescribed standards of sanitation, housekeeping and safety in assigned work area.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Dishwashers; stove; microwave oven; grill; toaster; hot and cold counters; soda fountain; coffee urn, hot chocolate, iced tea, cream and juice dispensers; juice capper; food transporters and carts; cash register; and related equipment.
**TYPICAL DUTIES:**
1. Sets up food for serving, serves food according to prescribed manner, cleans utensils and equipment before, during and after serving. Checks completed tray before delivery to patients.
2. Performs limited food preparation or final processing of simple salads, desserts, vegetables, etc., by cutting up items of food, dishing out portions, wrapping, labeling and rotating food.
3. Sets up, maintains and cleans beverage containers including coffee, iced tea, hot chocolate, cream, juice and ice dispensers, and related equipment. Sets up condiment areas, salad, dessert and hot food counters; maintains adequate supply; and keeps area clean. Stores condiments and left-overs in a sanitary manner.
4. Checks need for replacement of deleted or shortage of items and notifies proper personnel.
5. Washes and sanitizes dining room tables and chairs cleans ash trays and maintains adequate supply of salt and pepper shakers. Sets up patient trays. Pulls and/or pushes food transporters as necessary in assigned work area.
6. Maintains proper housekeeping, sanitation and safety standards in work area, including washing of table service implements, serving and preparation utensils, and food transporters. Reports defective equipment to the immediate supervisor. May occasionally act as fill-in cashier, handling cash and making change. May perform other food service duties as required.
**QUALIFICATIONS:**
Ability to read and write English, and to understand and follow oral and written instructions.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Food Service Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/79C4A1B5A2064AD59327AC078CDC479A26POSITION SUMMARY:
Exercising courtesy in contacts with patients, customers and department staff, sets up, serves and cleans up food service area; prepares orders, such as soda fountain dishes, desserts, etc., as directed. Maintains prescribed standards of sanitation, housekeeping and safety in assigned work area.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Dishwashers; stove; microwave oven; grill; toaster; hot and cold counters; soda fountain; coffee urn, hot chocolate, iced tea, cream and juice dispensers; juice capper; food transporters and carts; cash register; and related equipment.
**TYPICAL DUTIES:**
1. Sets up food for serving, serves food according to prescribed manner, cleans utensils and equipment before, during and after serving. Checks completed tray before delivery to patients.
2. Performs limited food preparation or final processing of simple salads, desserts, vegetables, etc., by cutting up items of food, dishing out portions, wrapping, labeling and rotating food.
3. Sets up, maintains and cleans beverage containers including coffee, iced tea, hot chocolate, cream, juice and ice dispensers, and related equipment. Sets up condiment areas, salad, dessert and hot food counters; maintains adequate supply; and keeps area clean. Stores condiments and left-overs in a sanitary manner.
4. Checks need for replacement of deleted or shortage of items and notifies proper personnel.
5. Washes and sanitizes dining room tables and chairs cleans ash trays and maintains adequate supply of salt and pepper shakers. Sets up patient trays. Pulls and/or pushes food transporters as necessary in assigned work area.
6. Maintains proper housekeeping, sanitation and safety standards in work area, including washing of table service implements, serving and preparation utensils, and food transporters. Reports defective equipment to the immediate supervisor. May occasionally act as fill-in cashier, handling cash and making change. May perform other food service duties as required.
**QUALIFICATIONS:**
Ability to read and write English, and to understand and follow oral and written instructions.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/7C4E86834FAB4E7CA7A085FEA6341CC026POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/8911E2F23D58488A8AC47A35713C40A626POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/94B93F5239654F1FA5AFAB7090A1E18D26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/970FAEA6FE9A4430AEA92166173DE72126POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Food Service Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/B75A0FE861B5448597F1AB8B4593033F26POSITION SUMMARY:
Exercising courtesy in contacts with patients, customers and department staff, sets up, serves and cleans up food service area; prepares orders, such as soda fountain dishes, desserts, etc., as directed. Maintains prescribed standards of sanitation, housekeeping and safety in assigned work area.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Dishwashers; stove; microwave oven; grill; toaster; hot and cold counters; soda fountain; coffee urn, hot chocolate, iced tea, cream and juice dispensers; juice capper; food transporters and carts; cash register; and related equipment.
**TYPICAL DUTIES:**
1. Sets up food for serving, serves food according to prescribed manner, cleans utensils and equipment before, during and after serving. Checks completed tray before delivery to patients.
2. Performs limited food preparation or final processing of simple salads, desserts, vegetables, etc., by cutting up items of food, dishing out portions, wrapping, labeling and rotating food.
3. Sets up, maintains and cleans beverage containers including coffee, iced tea, hot chocolate, cream, juice and ice dispensers, and related equipment. Sets up condiment areas, salad, dessert and hot food counters; maintains adequate supply; and keeps area clean. Stores condiments and left-overs in a sanitary manner.
4. Checks need for replacement of deleted or shortage of items and notifies proper personnel.
5. Washes and sanitizes dining room tables and chairs cleans ash trays and maintains adequate supply of salt and pepper shakers. Sets up patient trays. Pulls and/or pushes food transporters as necessary in assigned work area.
6. Maintains proper housekeeping, sanitation and safety standards in work area, including washing of table service implements, serving and preparation utensils, and food transporters. Reports defective equipment to the immediate supervisor. May occasionally act as fill-in cashier, handling cash and making change. May perform other food service duties as required.
**QUALIFICATIONS:**
Ability to read and write English, and to understand and follow oral and written instructions.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/BE119E86C3F6459CA529F1FA079F1C7626POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/BF62A739B8544F56A7DFD3A185ACBC0226POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/E0C675BBFE7B4981A8A44FE8193F6C1C26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
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+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/ED6DE598DC6E421483378C5E16E342F026POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Food Service Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/EDC69D2C461E4EB49447AE927E684CD926POSITION SUMMARY:
Exercising courtesy in contacts with patients, customers and department staff, sets up, serves and cleans up food service area; prepares orders, such as soda fountain dishes, desserts, etc., as directed. Maintains prescribed standards of sanitation, housekeeping and safety in assigned work area.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Dishwashers; stove; microwave oven; grill; toaster; hot and cold counters; soda fountain; coffee urn, hot chocolate, iced tea, cream and juice dispensers; juice capper; food transporters and carts; cash register; and related equipment.
**TYPICAL DUTIES:**
1. Sets up food for serving, serves food according to prescribed manner, cleans utensils and equipment before, during and after serving. Checks completed tray before delivery to patients.
2. Performs limited food preparation or final processing of simple salads, desserts, vegetables, etc., by cutting up items of food, dishing out portions, wrapping, labeling and rotating food.
3. Sets up, maintains and cleans beverage containers including coffee, iced tea, hot chocolate, cream, juice and ice dispensers, and related equipment. Sets up condiment areas, salad, dessert and hot food counters; maintains adequate supply; and keeps area clean. Stores condiments and left-overs in a sanitary manner.
4. Checks need for replacement of deleted or shortage of items and notifies proper personnel.
5. Washes and sanitizes dining room tables and chairs cleans ash trays and maintains adequate supply of salt and pepper shakers. Sets up patient trays. Pulls and/or pushes food transporters as necessary in assigned work area.
6. Maintains proper housekeeping, sanitation and safety standards in work area, including washing of table service implements, serving and preparation utensils, and food transporters. Reports defective equipment to the immediate supervisor. May occasionally act as fill-in cashier, handling cash and making change. May perform other food service duties as required.
**QUALIFICATIONS:**
Ability to read and write English, and to understand and follow oral and written instructions.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/F4DF4244C2984892BD6FB89676148AD726POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-17T05:01:03-04:00https://universityofrochester.jobs/F6CDF98FABB849DA90BFBC5765F7AD4C26POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES:**
May perform all or a combination of the following:
1. Operates a variety of light or heavy duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
2. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
3. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
4. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
5. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
6. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
7. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
8. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 2, CoreLab2024-03-16T05:03:28-04:00https://universityofrochester.jobs/B7EC8521FEC64300993D059FC0E7F74526Clinical Suppt Tech 2, CoreLab
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Job ID
251665
Location
Strong Memorial Hospital
Full/Part Time
TAR
Regular/Temporary
Regular
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**Opening**
Time as Reported Range URC 205 Blood Bank-Clin Labs SMH
**Strong Candidate Identified**
No job description available
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Medical Technologist 2,CoreLab2024-03-16T05:03:28-04:00https://universityofrochester.jobs/BA7DC261306449DDBDF9DBB429EE70C426Responsibilities
**Position Summary:**
The Blood Bank Technologist accurately performs, interprets and carefully documents all technical Blood Bank procedures necessary for the appropriate and safe transfusion therapy of all patients. These duties include: serologic testing; component preparation and issue; computer documentation of work; quality control; and preventative maintenance of equipment. The technologist generally works independently, organizing work to meet patient work load. The Blood Bank technologist maintains job competence through in –house and other available continuing education. The position also requires effective communication and interpersonal skills.
**Key Behaviors/Performance criteria**
The following criteria, denoted by the acronym I-CARE, are expectations for every employee at the University of Rochester and are delineated in the Strong Commitment training presented to all employees:
1. Integrity – I will conduct myself in a fair, responsible, and trustworthy manner.
2. Compassion – I will act with empathy and understanding towards others.
3. Accountability – I have an obligation to take responsibility for my actions and to join with my colleagues in realizing the hospital’s vision.
4. Respect – I will treat patients, families and colleagues with dignity and sensitivity, valuing their differences.
5. Excellence – I will rise above the ordinary through my personal efforts and those of my team.
**Job Duties:**
1. Perform and interpret routine Blood Bank tests, including ABO/Rh typing, direct and indirect antiglobulin tests, crossmatches, transfusion reaction workups, fetal screen and Kleihauer-Betke stains (40%) (E)
2. Perform circulator duties to include logging in of specimens, checking patient computer files, prioritizing and triaging work, component preparation, component issue, answering phones, and other miscellaneous tasks. (24%) (E)
3. Blood product processing and manipulation: rejuvenation, freezing, deglycerolizing, washing, pooling, thawing including completion of corresponding paperwork (25%) (E)
4. Perform daily reagent quality control (E) and participate in equipment quality control and preventative maintenance (NE) (3%)
5. Perform antibody identifications by using routine antibody panels and reference procedures including the use of enzymes, synsorbs, absorptions/elutions, antibody titrations, antigen screening and other specialized tests. (2%) (E)
6. Perform irradiation of blood products (2%) (E)
7. Perform retypes on units received from other facilities, process and input products into inventory, monitor inventory levels for appropriateness and order additional products if necessary (2%) (7)
8. Participate in stocking supplies, cleaning general lab areas, and answer phones when designated individual is unable (1%) (NE)
9. Participate in other duties as assigned (1%) (NE)
**Other Requirements:**
1. Participate in continuing education
2. Attendance and prompt arrival is expected for scheduled shifts.
3. Required to rotate shifts, weekends and holidays as assigned with on-call responsibilities
4. Work with potentially hazardous materials following lab safety procedures.
5. Comply with department and University policies and procedures.
**Relationships/Authorities**
+ Directly reports to the assistant supervisor of the shift
**Education/Experience**
+ Must be NYS Licensed or eligible for NYS licensure.
**Desired:**
+ BSMT degree, or
+ BS degree and one-year experience, or
+ An equivalent combination of education and experience
+ ASCP certification
+ Good interpersonal communication skills
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
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+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Library Associate IV2024-03-16T05:03:28-04:00https://universityofrochester.jobs/BFA6857F20044DE1A384C9A430FC7B6226POSITION SUMMARY:
Under general direction of the Head of Public Services, manages all Circulation and Reserves & Recordings Desk operations for the Sibley Music Library. Manages up to 40 student workers.
**RESPONSIBILITIES:**
**Manages the Circulation Department**
+ Interprets and provides input for library circulation policies and shelving procedures; directly involved in policy development and implementation.
+ Serves as liaison to public: deals with problems and questions referred by patrons and library staff concerning general library policies/procedures and general reference information; negotiates settlements.
+ Serves as call-in in the event of staffing emergencies.
+ Communicates with University Security in matters related to building alarms and authorization of student staff to open/close SML
+ Assumes responsibility for and manages all departmental operations (Circulation Desk, Reserve Desk, Recordings Stacks, InterLibrary Loan Service) in absence of Head of Public Services
+ Prepares informational materials for patrons and staff; contributes to guides, brochures, and handbooks as needed
+ Prepares procedural and training manuals. Maintains a continual process of revision for the manuals
+ Performs related duties as assigned
+ Oversees the public photocopiers and public computers including: ordering supplies, fixing jams and troubleshooting, call for copier repairs, notifying public if copiers and/or computers are down
**Administrative Circulation Dept Operations:**
+ Collects and records fines
+ Maintains ledger bookkeeping system for circulation patron fines/fees
+ Approves and renews Community Borrower’s Permits
+ Maintains New Book Shelf
+ Retrieves and returns Storage items
+ Provides for circulation desk supplies, forms, schedules
+ Corresponds with patrons on matters related to fines, bills for replacement and lost materials
+ Issues receipts for payment
+ Recalls Library items
+ Creates new files, forms, and procedures as needed
+ Maintains file of requests for renewals
+ Responds to security alarms
+ Maintains circulation correspondence files
+ Maintains and compiles circulation statistics
+ Bills student accounts by posting fines to student term bills
+ Handles routine and non-routine mail
+ Responsible for ongoing stack maintenance
**Supervision of Student Workers**
+ Hires and schedules up to 40 student workers who support the operations of SML circulation desk and access services
+ Circulation desk clerical operations: tracking inventory & updating circulation files updating supplies of forms, assisting patrons with copiers, delivering circulation desk mail, answering/referring telephone calls, answering directional inquiries & referring reference questions, maintaining visitor log, preparing and mailing overdue notices
+ Library materials operations: evaluating condition of items, forwarding damaged items to bindery, charging/discharging library items, renewing library items, processing holds and storage requests, tracking library fines, monitoring library security system, maintaining circulation files for ongoing accuracy, clearing items from hold and lost transaction shelves, searches for missing library items, circulating interlibrary loan materials
**Training**
+ Trains and monitors performance of all student assistants on clerical, operational, and circulation desk duties.
**Assigns and maintains the graduate student carrels**
+ Accepts applications from grad students who want an assigned 4th floor carrel.
+ Assigns carrels according to established criteria.
+ Ensures carrels are being used properly and manages any difficulties.
Other duties as assigned.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman School Music
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Lab Clin Supt Tech II2024-03-16T05:03:28-04:00https://universityofrochester.jobs/D46F3B876B7145CD96DC6C2F1DD3272126POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Lead Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. **Sample Management (30%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (30%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Administrative Support (20%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (20%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ As applicable, loads continuous blood culture system or pre-analytical automation system for sample processing and preparation.
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Sr HR Business Partner (L)2024-03-16T05:03:28-04:00https://universityofrochester.jobs/F2E095DB8BA943B3BBDF34C4DE5D246326GENERAL PURPOSE:
As a strategic partner, aligns business objectives with employees and management in designated business unit (s). Serves as expert consultant to management on human resources related issues. Acts as an employee champion and change agent. Assesses and anticipates HR-related needs. Proactively communicates needs to HR department and business management to develop integrated solutions. Formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. Maintains business literacy as it relates to the financial position, culture, business objectives and goals of designated business unit(s). Promotes the HR Experience through the HR Values of Respect, Integrity, Inclusion, Performance Excellence and Engagement. Consistently demonstrates the 15 HR Experience Behaviors categorized under the five dimensions of ‘One Inclusive Team, Performance Excellence, Leading with Integrity, The HR Experts and Valued Customer Resource.’
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment:
+ Applies professional human resources expertise in identifying solutions and delivering results that enable business execution. Identifies organizational needs, determines strategy as it pertains to learning/development and facilitates workforce planning and performance.
+ Integrates best practices to enhance the efficiency and effectiveness of the delivery of HR services to business units. Maintains relationships and collaborates with University Human Resources divisions such as Compensation, Benefits, Organization Development and Labor Relations to develop applicable solutions to business challenges.
+ Serves as a contributing member of the extended leadership management team (s) of designated business unit(s). Contributes to the development and execution of the overall business strategy by partnering with the business leaders to identify, prioritize and build organizational capabilities. Responsibilities span all aspects of HR to include: talent management and workforce planning, performance management, employee relations, organizational development, employee development, and succession planning.
+ Provides consultative decision support to management on complex leadership and HR issues which have the potential to create a competitive advantage for the business. Drives efforts to create and sustain a diverse and inclusive business culture. Builds and maintains effective working relations with management and employees to provide advice and counsel to both on employee-related and organizational matters.
+ Provides leadership for various Human Resources projects and initiatives by gathering, validating and evaluating data and relevant metrics to develop proposals and recommendations. Analyzes trends and partners with other HR organizations as appropriate, aligning institutional and HR goals and developing solutions, programs and policies.
+ Exercises professional expertise to lead or collaborate on projects and initiatives as needed. May supervise and/or coordinate the efforts of staff assigned on projects and initiatives.
+ Ensures compliance with various HR policies and procedures, laws, standards and government regulations for all assigned personnel; Provides professional knowledge and counsel based on experience; collaborates with clients to communicate and train staff at all levels on personnel policies and procedures; ensures the creation and maintenance of employee handbooks and policies and procedures manuals. Advises management on application of corrective disciplinary actions, organization policies, procedures and regulations, and other compliance related issues.
+ Develops, plans and implements organizational initiatives and events to reward and recognize employees.
+ Maintains in- depth knowledge of legal requirements related to day to day management of employees. Provides expert counsel to management in order to reduce legal risks and ensure regulatory compliance. Partners with legal counsel as needed/required.
+ Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, increase productivity and retention. Manages and resolves complex employee relations issues, conducts effective, thorough and objective investigations.
**REQUIREMENTS:**
Bachelors degree in Human Resources, Business Administration or equivalent and 5-7 years of relevant progressively responsible experience, preferably in the area of Human Resources; or an equivalent combination of education and experience. Masters degree preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Senior Associate University Registrar, Student Systems Manager2024-03-16T05:03:28-04:00https://universityofrochester.jobs/6635723C6D6E4683979AD6E4EAD9969026GENERAL PURPOSE:
This position serves as the Senior Associate University Registrar, Student Systems Manager reporting to the University Registrar. The Senior Associate University Registrar, Student Systems Manager is responsible for the functional management of the University’s Student Information System (currently Workday -UR Student) as well as other student systems and integrations. When necessary, responsible for working with internal and external auditors to meet audit requirements.
A thorough knowledge of student records and registration functions as well as a robust understanding of compliance requirements and protocols is required. In addition to functional knowledge, a technical skillset is also required including but not limited to technical specification and new functionality release review and implementation experience. Database design and management, integration requirements, security roles, and documenting and automating business processes are also essential roles of this position. The ability to work independently and in cross-functional teams of university leaders, technical, academic, and professional staff to identify and solve problems is critical.
**RESPONSIBILITIES:**
+ As functional lead system owner, manages the University’s student system (Workday) including but not limited to coordinating with University Information Technology (IT) the management of planning/implementation of the bi-annual Workday system upgrades, weekly patches, and other system maintenance. (15%)
+ Maintains and develops excellent working relationships and contacts with Workday to keep current through continued networking at appropriate levels including attendance at the annual Workday Rising conference. (5%)
+ This position develops, recommends, and implements communication protocols for relevant updates, enhancements, student system Workday training curricula/materials, and other Workday related changes with University community (i.e., UR Student Advisory Committee). (15%)
+ In partnership with key stakeholders, manages and oversees additional student system projects and business improvement events. Deploys new products, services, and integrations. Designs automation, conducts testing and leads cross functional teams. Through conversation with key stakeholders, gathers information related to requests and projects, synthesizes information and details of request, and provides responses and recommendations. Requires ability to coordinate with other business, service and functional areas including but not limited to University IT.
+ Develops short- and long-range plans that utilize information technology in achieving student system operational, strategic and management goals. In addition, facilitates where needed prioritization of enhancements based on institutional priorities and user requirements.
+ Provides direct supervision and coaching to ensure staff are working efficiently and collaboratively as a cohesive and effective team. Manages needs of functional and technical staff within the Office of the University Registrar, including, but not limited to: approving hiring decisions, conducting training, providing ongoing supervision, addressing personnel issues and actions, and conducting performance reviews.
+ Develops and delivers communications to the University community including leadership, faculty, staff and students – across each of the schools, and University IT to ensure the applications are ready for users based on timelines and schedules.
+ Serves as the primary liaison between the Office of the University Registrar and the University IT department. Partners with vendors as needed. Serves as primary adviser to the University Registrar to determine student systems priorities, obligations, and timelines.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s Degree required;
+ Master’s Degree preferred.
+ 10 years of relevant experience required;
+ Student records or registrar experience with a focus on systems and technology;
+ Or equivalent combination of education and experience required.
+ Excellent analytical and problem-solving skills. Strong attention to detail required.
+ Ability to manage multiple priorities and manage time effectively required.
+ Excellent communication skills required.
+ Project Management and knowledge of change management protocols required.
+ Ability to work autonomously and collaboratively including the ability to build strong team-based relationships with focused priorities and understanding of tasks and timelines required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Trades Wk Ldr2024-03-16T05:03:26-04:00https://universityofrochester.jobs/7614F92961C84181BACDFE051B4CF52C26POSITION SUMMARY:
Coordinates work for members of the trades. Must be able to perform any or all of the duties ascribed to the group. Responsible to the supervisor for completion of delegated tasks. Must have a working telephone and be available for call-in duty. Requires all-around general knowledge, experience and skill over and above that set forth in the job description for the basic job or jobs involved. Facilitates and assures that work is performed in a safe, efficient manner and according to code. Must be able to communicate oral and written in English. Acts in the capacity of instructor, trouble shooter, specialist, scheduler, coordinator, decision maker or similar categories. Directs the work of assigned employee and works with supervisor in scheduling jobs. Checks completion of work according to schedule and insures quality of the job that has been performed. Responsible to the supervisor for the quantity, quality and costs of work that is done. This includes the work of trades staff and contractors. Responsible for keeping required records and reports requested by the supervisor: including status reports, work schedules and work orders as part of the department management information system. Participates/ assists in performance ratings of other employees of the group and in making recommendations. Performs the duties of any or all of the trades (particularly the one most familiar with). Performs service calls, work orders, routine and preventive maintenance, emergency repairs and reconditioning work using a wide variety of hand and power tools. Assists in keeping records for the trades staff in the ordering of materials, equipment and supplies. Assures compliance with safety regulations of the University and of local, State and Federal agencies, along with those set by the department. Assures that various University and departmental policies are adhered to. Performs other duties requiring comparable skills and responsibility as directed.
**REQUIRES:**
High School Education plus relevant trade or journeyman experience and at least five (5) years experience in a particular trade and able to demonstrate a wide knowledge of experience and capabilities in other trades. Must be able to perform trade duties.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**IUOE Disclaimer**
INTERNATIONAL UNION OF OPERATING ENGINEERS: How to bid for Transfer/Promotion: Employees represented by IUOE must electronically bid in HRMS within the five-day posting period each time they wish to be considered for a job opportunity. On-time qualified bidders for IUOE positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $29.16 - $37.47 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee - Overnight (Inpatient)2024-03-16T05:03:25-04:00https://universityofrochester.jobs/9273C7E115D14D6B871F25826FF2E20F26GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Wilmot Cancer Institute - WCC5 - Nurse Practitioner/Physician Assistant2024-03-16T05:03:10-04:00https://universityofrochester.jobs/A2163D6993F3414C9FC466EBC8F4B99726Responsibilities
WCC5 offers an opportunity for an APP to join an inpatient practice providing direct patient care to oncology patients who have had cancer surgery. Responsibilities include daily management of patient care needs, evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and family education. Opportunities to develop proficiencies in special clinical procedures specific to the patient population. Excellent communication skills with proven ability in exercising independent judgment and initiative. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. NP requirements: New York State Licensure as a NP and eligible for National Certification. PA requirements: NYS licensure and Board Certified as PA.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Full Time position (13 hours shifts). Day/Night. Weekend and holidays per unit policy.(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/08368075FB2A4E4F807C7066D2B7EEC626GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Project Assistant I - Desktop Support Team2024-03-15T04:59:18-04:00https://universityofrochester.jobs/0876DF4DDC6E4612BF031834CC80C50226GENERAL PURPOSE:
Project Assistant will work under the direction of the team leads imaging and deployment of desktop and laptop computers, assett inventory collection and recycling, trouble ticketing, and other support processes.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**RESPONSIBILITIES:**
+ Work under the guidance of the department University IT AS&E/Collegetown and administration teams to assist with and/or actively lead activities pertaining to the assigned project.
+ Learn and utilize desktop imaging, deployment, assett inventory, ticketing, support processes and tools.
+ Track lessons learned throughout assignment for presentation to UIT leadership team.
+ Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
+ Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**QUALIFICATIONS:**
+ High school diploma or equivalent required.
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required. Must be able to travel to designated sites as assigned.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Laboratory Engineer I2024-03-15T04:59:18-04:00https://universityofrochester.jobs/0A76102868CB4EA9A166C4124AA99AD126Laboratory Engineer I
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Job ID
251635
Location
Laser Lab & COI
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URG 109 LLE-Laboratory for Laser Energ
**Strong Candidate Identified**
No job description available
**Schedule**
8:30 AM-5:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) IT Data Center Srvcs Tech IV2024-03-15T04:59:18-04:00https://universityofrochester.jobs/1A9DD7B16FA64596B83D30885E611DCB26GENERAL PURPOSE:
The Data Center Services Technician IV provides leadership and oversees operational services during shifts. The Data Center Services Technician IV is responsible for leading and mentoring others in troubleshooting and resolving issues across the enterprise. The Data Center Services Technician IV is also responsible for production control, such as change management, asset management and service automation. The Data Center Services Technician IV maintains a focus on high-end IT support for Data Center and user systems, involving complex, technical inquiries and physical installation methods using expert skills and knowledge.
**JOB DUTIES AND RESPONSIBILITIES:**
**DC Operations/Service Desk:**
+ Serves as the technical lead, coach and motivator, exhibiting total systems knowledge.
+ Provides technical leadership and direction for the team during emergencies, unplanned events and maintenances.
+ Provides second and third level server administration.
+ Provides expert level technical support related to unique Data Center systems and complex IT systems across the enterprise.
+ Conducts routine debriefings with Data Center Services Managers and ensures shift turn-over is accurate, detailed and occurs seamlessly.
**DC Infrastructure Services:**
+ Expert knowledge and skills in structured cabling installations, including fiber splicing and copper terminations.
+ Expert knowledge of physical hardware installations per well-defined installation methods.
+ Demonstrates knowledge in structured cabling test instruments.
+ Has a general understanding of division 17 and 27 and ASHRAE standards.
+ Has a general understanding of Data Center management tools such as Building Automation Systems, Computational Fluid Dynamics Models and CMDB Asset Management Systems.
+ Advanced knowledge of CCTV and card access systems.
+ Advanced knowledge of KVM remote access systems.
+ Acts as a lead project manager/designer for Data Center projects, installs and activities.
+ Develops project timelines and milestones with general guidance; communicates with appropriate user base, sets priorities and manages progression of project implementation tasks as assigned.
+ Manages inventory, supplies, critical spares and Data Center assets.
**Production Control/Change Management:**
+ Expert knowledge in automation tools.
+ Expert knowledge to create schedule and update automation tasks and assist customers in identifying there automation needs.
+ Advanced knowledge of manual file transfers.
+ Manager user access to secure FTP sites.
+ Manage Change Control meetings (CAB&CCB).
+ Manage Change control forms and process.
+ Manage Change Control calendar.
+ Ensure changes are well defined, understood, approved and completed.
+ Coordinates technical day-to-day team member assignments with the Data Center Services Manager.
+ Uses independent judgment and reasoning in decision making when faced with unique customer situations.
+ May facilitate weekly team meetings.
+ Assists with distribution of emergency communications directed to executives and other affected users; coordinates technical teams and provides meaningful updates to management and leaders.
+ Demonstrates an ability to assess and interpret information from records and logs to analyze trends and develop an appropriate solution/approach such as scripts to automate processes to reduce waste or inefficiencies in operations.
+ Strong familiarity with Incident Management procedures.
+ Strong familiarity with Root Cause Analysis (RCA) process.
+ Strong familiarity with Project Management Office (PMO) process.
+ Assists with team member interviews.
+ Provides input for performance evaluations.
+ Participates in collaborative team initiatives across other technical teams.
+ Provides mentoring and training on an on-going bases for team members.
+ Keeps abreast of current technologies and trends through continuing education.
+ Participates in after-hours maintenance.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree in related field and/or equivalent Military/Trade School and/or equivalent work experience preferred.
+ 5~7 years of relevant experience in Data Center environments, Operations Centers/NOC, Service Desk or an equivalent combination of education and experience required.
**Required Technical Skills:**
+ Expert level problem solving techniques, including the ability to troubleshoot with or without remote access.
+ Expert level knowledge of IT technologies, computer hardware and mobile platforms, Microsoft Office suite of products, Apple OS/IOS and Android OS.
+ Advanced understanding of voice and network physical and logical topologies.
+ Advanced understanding of monitoring tools.
+ Advanced knowledge of working in a Data Center environment.
**Required Business Skills:**
+ Exceptional customer service skills that demonstrate empathy and recognition of urgency, including outstanding oral and written communications and ability to diffuse difficult situations.
+ The ability to maintain composure with difficult users and situations.
+ Open to different perspectives and flexible to change.
+ Outstanding verbal and written communication skills.
+ Ability to manage and complete one’s own work.
+ Demonstrated project management skills.
**Other:**
+ Data Center Services are 24x7x365, including holidays. It is a requirement of the position that the Data Center Engineer III be flexible to work any and all shifts necessary to ensure coverage requirements, including on-call rotations.
+ Clean driving record.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $24.40 - $34.16 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/25C1976A015B4763904C464A4E5ADFE526GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/2CE00AD2248942B78D4BD4774829763E26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/4D45D925ACA74862B5CAFC55FE4DE57A26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/5097ED9334A24BE5B3C715AE8EA0009026GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
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+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/59B181E41244492DB57755C33B7ECCAC26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
Apply for Job
+ Careers
+ Sign In
+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/610F9EA9D772476A8491A8A8B988730A26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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+ New User
**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester.jobs/69175841F2A4478787B6AA902E774B3026Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester.jobs/69B6A8A492074917AD70E3006F4633A226Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
40% Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
25% Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
10% Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
10% Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
10% Function as a resource and support person for Anesthesiology providers.
5% Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/6B181A2AC3414F138FB42991715C9FD326GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester.jobs/6E616AD7DEA94D30915832079CF213BA26Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises basic degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room, mobile carts and, anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to intermediate equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester.jobs/7102950878454AFB91DE02F874BCC11726Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/759EAC415C314B94951BEAF0CC46DAD426GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Health Data Coordinator IV2024-03-15T04:59:18-04:00https://universityofrochester.jobs/8E13476A8B9F40D1A5CD63B80A3AD14026GENERAL PURPOSE:
This position is responsible for primary care population health management and clinical quality metric performance improvement data collection, tracking/monitoring, reporting and outreach. Provides data analysis and status reports for performance and quality indicators using clinical dash boarding platforms and other reports. Directly supports operational efforts for payer contracts, provider compensation plan, quality, and other population management initiatives that require clinical quality metric data collection. Leads practice teams in quality and process improvement initiatives. Supports these initiatives with collection and reporting of data trends in quality initiatives. Supports data analytics supervisor with development, testing and education for implementation projects for data coordinators and other staff as appropriate.
Assists in onboarding, training, mentor new coordinators.
**RESPONSIBILITIES:**
+ Comprehensive Data Tracking, Monitoring and Analysis: Utilizes patient database and reporting applications to: collect and analyze data for reporting and decision-making, monitoring the quality dashboard and other payer incentive metrics to review threshold goals and provide readout to Providers to get back on target with goals; build queries as necessary for quality and other population health initiatives; share best practice models with Data Analytics Coordinator I staff; and to assist data analytics supervisor with new applications testing and development of workflows for data coordinator staff.
+ Develops and maintains database queries and spreadsheets to provide trending data as indicators of performance, including but not limited to quality metrics, patients due for care risk assessment, and value-based care initiatives. Leads analytical, quality and operational project; participates in monthly meetings, or more often as needed, for communication of activities that impact the role, practice workflows and operations.
+ Report Generation: Develops and maintains reports related to clinical quality metrics and population health management including practice and provider performance dashboards from system databases at least monthly and hospital/transfer in care reports for timely follow up appointments at the direction of the physician. Reports data trends and analyzes variances in a timely manner to appropriate stakeholders for intervention; identifies database discrepancies that impact outcomes; identifies quality or other care gaps in need of increased prioritization. Submits clinical data as requested to support quality, outreach, risk, or other value-based care initiatives; assists data analytics supervisor with new report development and testing pertinent to data coordinator workflows.
+ Team Based Care and Process Improvement: Supports practice teams in identifying and closing gaps in care for the entire office patient panel as well as helping to create action plans to meet year-end goals for reviewing outside agency and changes in health reform. Collaborates with physicians and practice teams to develop and optimize workflows and other process improvement initiatives. Maintains knowledge of practice operations and procedures with the ability to effectively participate in recommending and planning process improvements. Owns more complex process improvement projects such as assisting with payer metric reconciliations and problem-solving diagnosis code validations.
+ Staff Development and Training: Works collaboratively with the data analytics supervisor to interview potential candidates; assists in support and mentoring new data coordinators for success in the role; trains newer data coordinators on best practices, workflows and data validation techniques; performs site visits with the data analytics supervisor.
**QUALIFICATIONS:**
+ A.A.S. degree required
+ B.S. or B.A. degree preferred.
+ 3 years’ experience in a professional office environment, including 1-3 years clinical, operational, quality data collection and reporting experience required
+ Or equivalent combination of education and experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Research Specialist I2024-03-15T04:59:18-04:00https://universityofrochester.jobs/A6C4A5539B8B447587E082F0DABD840026POSITION SUMMARY:
The purpose of this position is to provide technical support to a mid-sized cardiovascular research lab at the Aab Cardiovascular Research Institute. The individual will work on studies which have as their goal the understanding of basic mechanism involved in RNA biology related to cardiovascular physiology and disease. The lab fosters independence in problem-solving and continuing educational development, which is highly valued in applicants. The applicant will provide direct research and teaching support at the professional entry level.
**RESPONSIBILITIES:**
+ Train, educate, document, and oversee compliance of new postdocs, technicians, and rotation graduate students in proper research techniques, use of equipment, health/safety, and animal regulations. Contact person for the Yao Lab concerning radiation safety, EHS, and tissue culture rooms. Ensure established procedures for proper disposal of all hazardous wastes are followed. Oversee lab supply inventory and manage current inventory. Responsible for meeting with administrative staff from UCAR, IBC, Chematix, EH&S, and Pharmacy for the lab inspection and evaluation.
+ Perform molecular assays for gene expression using established protocols. Techniques include but are not limited to molecular cloning, PCR, qPCR, immunoblot, immunofluorescence staining, and imaging. Perform cell culture experiments. Tissue harvesting and isolating mouse primary cardiac myocytes and cardiac fibroblasts, and other terminal studies. Perform histological procedures using lab equipment and following standardized procedures. Analyze data generated in experiments using a computer. The candidate will assist in data interpretation, data preparation for presentation, and experiment troubleshooting with PI.
+ Independently perform experiments, including preparing reports following all experiments and noting problems and assumptions regarding outcomes. Make suggestions and edit scientific reports and documents for the lab. Suggest modification in method and technique as required. Record, calculate, and perform computerized analysis of data obtained. Analyze data as necessary to publish manuscripts and write grant applications. Present data relevant to current projects at lab meetings.
+ Independent maintenance of mouse colonies, including mating, weaning, and tail biopsy for genotyping. Applicant must be adept with Excel spreadsheets, which are used in colony tracking. Independently perform genotyping of genetic knockout mice by PCR followed by phenotyping using established lab protocols and procedures.
+ Write new laboratory procedures and protocols. Act as back-up person in the lab to order specialized materials and supplies with the information provided by lab personnel or PI. Manage up-to-date inventory of lab chemicals and general supplies and serve as the contact person in charge of Chematix, UCAR, and Pharmacy related issues.
**QUALIFICATIONS:**
+ Bachelor’s degree required
+ Master’s degree preferred
+ 2-3 years of related work experience involving direct assistance to researchers; or any equivalent combination of experience, training and education. Animal experience is required. The ability to read, write and communicate in English is required.
+ The candidate must have a working knowledge of general techniques and equipment utilized in the laboratory, including computerized pipettes, thermocycler for PCR, molecular cloning, real-time RT-qPCR, gel apparatus, centrifuges, microscopes, tissue culture hood, Western blotting, immunoprecipitation, protein/DNA/RNA isolation. Cell culture experiments including generation of adenovirus vectors or lentivirus. With training, the candidate will learn and work on RNA biology-related assays such as polysome profiling, etc. Use of other equipment may be required and special training will be provided. Candidates will use Image J, Prism, Microsoft Excel, Word, and PowerPoint, to analyze and present data generated in experiments.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $46,987 - $65,790 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee - Home Infusion2024-03-15T04:59:18-04:00https://universityofrochester.jobs/B73D09DEFDE2462DAE4D3E218BC54D1826GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-15T04:59:18-04:00https://universityofrochester.jobs/BCB5914B23574330B1D5A8A8E729443226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-15T04:59:18-04:00https://universityofrochester.jobs/C530274DF59A467C85A87B603ABCB51826GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/CBCB8507DB7D417D946BAD58B0C1283426GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Research Specialist I2024-03-15T04:59:18-04:00https://universityofrochester.jobs/CFF33FE89C0F49D99A77344B04AE119126Responsibilities
**Position Summary** :
The candidate will provide direct research and teaching support at the professional level. This person will act as the primary laboratory research coordinator for the faculty, staff, graduate and undergraduate students in the lab. The purposes of the position are to manage laboratory operations, including execution of sophisticated research investigations in the field of cognitive neuroscience – collection and analysis of electroencepholgraphy (EEG) data and/or MRI data collection and analysis. In addition the candidate will maintain the lab within compliance of law and university policies, and to train students and staff in the use of sophisticated equipment and complex experimental protocols. Flexibility in scheduling may be necessary as this position may involve travel (nationally and internationally) to external sites to provide EEG training and data acquisition support for ongoing clinical trials.
**Typical Duties** **:**
+ Independently manages and maintains the lab equipment and the resources of the laboratory. Operates and ensures proper working order of experimental testing equipment, including but not limited to neurophysiology acquisition systems; maintains computing capabilities within the lab. Works with appropriate IT staff to manage equipment and software upgrades, and maintains lab computing facilities within compliance of university security policies.
+ Oversees the establishment and operation of the laboratory; teaches staff and students the use of sophisticated laboratory techniques and the use of equipment and complex experimental procedures assists with technical problems; orients new students and staff to the lab; ensures that all lab personnel complete necessary training; ensure Quality Control (QC) on all IRB consent documentation and consenting processes; maintains stock of related consumables as well as manages lab resources. Orders supplies and equipment in conjunction with other lab personnel maintain the order and cleanliness of the lab. Troubleshoots equipment.
+ Under broad guidance and exercising independent technical judgment, performs sophisticated experiments with human subjects collecting neurophysiologic data (EEG and/or MRI).
+ Collaborates on design of experiments, facilitates development and adaptation of specific experimental protocolsfor a number of experiment types, and maintains the documentation for future use.
+ Maintains accurate records of all subjects and experiments; prepares tables and reports for University entities and external granting agencies.
+ Keeps abreast of the field of neuroscience by reading journal articles, attending laboratory meetings, and attending relevant University seminars. Contributes to preparing publications, presentation, and proposals related to laboratory research; searches literature for relevant material, drafts experimental procedures and results.
Other projects and job duties as assigned.
**Qualifications** **:**
+ Bachelor’s degree with major course work in the field of assignment required.
+ 1 year of related work experience involving direct assistance to researchers, or equivalent combination of experience, training, and education required.
+ Experience with human neurophysiology and/or imaging methods preferred as well as experience in training others in the use of complex equipment preferred.
+ Experience with MATLAB/Python or other programming language preferred.
+ Strong interpersonal and communication skills, including written communication required.
+ Strong attention to detail and organizational skills required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $46,987 - $65,790 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/D70D559BD35D44788B88A60CBD7E38E126GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/D99D7C085A034ABAA4930754030A5DEF26GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Medical Technologist 1 (License Eligible)2024-03-15T04:59:18-04:00https://universityofrochester.jobs/E2C5A58F1C114F17A9A56C22E7C90A5326GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology. Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester.jobs/E59EBD47AF1E4C4D8E29597B4E331F2226Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises basic degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room, mobile carts and, anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to intermediate equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Trades2024-03-15T04:59:18-04:00https://universityofrochester.jobs/EE0E9EDCD91C4B0BB0B0EFEE4B41F56426Responsibilities
Inspects, manages and sets priorities on all activities within assigned shop operations. Coordinates projects occurring within these facilities while maintaining communications with all clients. Develops budgets and manages operating revenues. Supervises assigned trade personnel. Makes recommendations on hiring, performance assessment, staff development, disciplines & terminations. Assists in the development of capital renewal program. Must be available for 24/7 on call responsibilities for maintenance/facilities issues. Requirements: Associates degree with demonstrated technical proficiency in building systems and technology and 3-5 years supervisory experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-15T04:59:18-04:00https://universityofrochester.jobs/F9CCFCEA528A48B4A1410BA3AE59D2B826GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Administrative Coordinator III2024-03-15T04:59:18-04:00https://universityofrochester.jobs/FE26885694F249C4A775C2B6EA7D301126POSITION SUMMARY:
With minimum direction and considerable latitude for independent judgment, performs routine and non-routine duties requiring highly advanced secretarial skills and proficiency for the University Dental Faculty Group senior leadership. Is responsible for considerable departmental administrative functions and duties requiring extensive knowledge and experience with University policies and internal Faculty Practice policies and procedures. Provides support to the Director of the University Dental Faculty Group, Senior Administrator and Operations Administrator. Is responsible for assignment and the review of the day-to-day clerical operations.
**SUPERVISION AND DIRECTION RECEIVED** **:**
Receives minimum direction from Director, Sr. Administrator and Operations Administrator for the University Dental Faculty Group.
**TYPICAL DUTIES** **:**
1. Provides administrative assistance to the Director, Sr. Administrator and Operations Administrator: initiates paperwork for incoming faculty for insurance participation, coordinates meetings, assists with the yearly review of the UDFG fee schedule, compiles information on faculty time-off requests, assists with UDFG marketing efforts throughout the year, assembles information for and assists in preparation of budget requests, runs monthly hygiene recall postcard reports. **15%**
2. Queries routine and ad hoc report requests for Director and Sr. Administrator required for daily and monthly management and reconciliations of departmental expenses and other routine and non-routine purposes. **15%**
3. Anticipates the needs of senior leadership based upon knowledge and expertise in practice management. Position has frequent contact with Director, Sr. Administrator, Operations Administrator along with other administrative staff. **5%**
4. Responsible for reconciling all daily deposits from front end staff for both Clinton Crossings locations. Includes daily monitoring of front end collection percentages, missing charge reports and meets regularly with Operations Administrator to review monitoring to ensure top performance. **10%**
5. Responsible for receiving, reviewing and coordinating payment paperwork for all dental lab vendors, professional expense reimbursements, continuing education, conference registrations, petty cash reimbursements, and capital purchases. Maintains files on individual faculty expenses, vendor files and anticipates updates to all blanket purchase orders. **15%**
6. Coordinates the placement and tracking of all orders for janitorial supplies, print materials (business cards, envelopes, stationary, marketing materials, etc.) and office supplies for both Clinton Crossings locations. Maintains corresponding files. **10%**
7. Official Timekeeper for University Dental Faculty Group. Collects timesheets and approved time-off requests. Maintains all payroll files. **5%**
8. Performs secretarial duties including; the sorting and routing of mail, edits and completes transcription and dictation of Oral & Maxillofacial surgeons sending correspondence to referring providers and entering draft progress notes into EHR. **10%**
9. Serves as departmental receptionist. Frequently composes communications on departmental concerns as directed by senior leadership and drafts important and confidential correspondence. Maintains department files, arranges travel and accommodations. **5%**
10. Assists in arrangements for faculty, staff and administrative meetings; prepares and distributes agenda, reserves meeting place, etc. Types summary or verbatim transcripts of administrative meetings. Occasionally serves as recording secretary at meetings; prepares and types minutes. **5%**
11. Performs other related duties. **5%**
**QUALIFICATIONS** **:**
**Education:** 2 years of post-high school education in secretarial studies or the equivalent.
**Experience:** At least 3 years of secretarial and office experience, including 1 year in a position which demonstrated the ability to work with minimum supervision and to direct an office operation.
**OR** a combination of formal training and experience equivalent to the above.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Anesthesia Technologist2024-03-15T04:59:18-04:00https://universityofrochester.jobs/FE810EB8116B443DB1B3B866F581A87D26Responsibilities
**ROLE** **:**
Performs a variety of technical assignments for the Department of Anesthesiology. Exercises high degree of skill, judgment, and knowledge of the terminology, common procedures, and practices of the assigned area, including the set-up of medications and supplies in both the work room and mobile carts and anesthesia equipment set-up and troubleshooting.
**SPECIFIC RESPONSIBILITIES** **:**
Under limited direct supervision:
**40%** Assist anesthesia providers, including: preparation of anesthesia equipment prior to the patient’s arrival, placement of equipment in the operating rooms, ensuring cleanliness of anesthesia equipment, cart and machine set-up of supplies and medications based on case variables including: patient age, case type and case length, between cases and at the end of the day in each operating room, work room and mobile cart. Ensure availability of specialized anesthesia supplies required for cases in designated operating rooms.
**25%** Perform moderate to advanced equipment set up, calibration, operation and troubleshooting.
**10%** Participate in the Cell Saver and Liver Transplant Programs including on-call procedure.
**10%** Perform set-up and support of ectopic procedures for anesthesia care ensuring proper equipment is in place for out-of-OR procedures.
**10%** Function as a resource and support person for Anesthesiology providers.
**5%** Performs other duties as assigned by the Shift Supervisor or Operations Manager.
**QUALIFICATIONS** **:**
A two-year college education which included technical training closely related to this position; or an equivalent combination of education and experience is required.
**PHYSICAL DEMANDS** **:**
Walking, prolonged standing of 8 hours or more, lifting at least 40 pounds and moving heavy equipment.
**HAZARDS** **:**
Inhalation of trace anesthesia gases. May come in contact with body fluids. High Pressure Gases, Electrical Hazard, Cleaning Agents, Laser / Ultraviolet / Diagnostic Radiation.
**OTHER** **:**
This position has occasional patient contact. The successful candidate will read and be familiar with the Age Specific Competency Pamphlet
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech I2024-03-15T04:59:10-04:00https://universityofrochester.jobs/5A97127CBDBF4D3ABB14F5582A7C85B526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
**Career Ladder:** The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
**Band One (I):** Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
**Band Two (II):** Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
**Band Three (III):** Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Human Subject Research Spec I2024-03-14T05:24:21-04:00https://universityofrochester.jobs/0443C61F38E641D5B1EC8BF01112868F26GENERAL PURPOSE:
Coordinates the activities associated with human subject research and data management for geriatric oncology clinical research activities and studies.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Coordinates the administrative details required to initiate and conduct human subject research, such as, receiving, distributing, and explaining study information, including protocol, and human subject recruitment materials (i.e., brochures, advertisements, newsletters, etc.) to immediate team members and relevant others.
+ Ensures all immediate and extended team members understand and adhere to all aspects of all approved protocols, procedures and standards for documentation and communication. Under general direction from the Principal Investigator and senior research staff members, trains staff on details of protocol, including inclusion and exclusion criteria, informed consent procedures, study activities, process for source documentation, and adverse event reporting. Reviews and documents the dispensing and returning of study materials. Ensures additional training is provided to ensure changes to protocol and documents are communicated and adhered to.
+ Assists with evaluating and assessing older patients with cancer in the geriatric oncology clinics at HH and elsewhere. Learns and implements geriatric assessment, as these are critical inputs for recruitment from our clinic to geriatric oncology studies.
+ Assists in human subject recruitment and screening activities, including reviewing study site patient databases and office records for patients that meet the protocol inclusion criteria. May participate in developing recruitment strategies. May conduct telephone interviews to screen potential study candidates. Reviews medical chart history to verify inclusion criteria are met before enrollment. May travel to the various regional sites for recruitment (Elmira, Dansville, Batavia, Geneva, Canandaigua, Greece, Hornell, Olean, Brockport, and Wellsville)
+ Conducts visits to ensure research participant adherence with protocol requirements such as proper use of device and/or other interventional activities; to conduct qualitative interviews with participants; to document adverse events and report to senior study staff, Principal Investigator (PI), Institutional Review Board (IRB), Sponsor and/or any other required recipients or entities; and to ensure all data are collected and secured within approved parameters and procedures.
+ Organizes data collection and data management activities through transcribing and coding qualitative data, building databases for quantitative data (REDCap), and participating in activities reviewing quality of data. Presents at team meetings. Participates in analysis and organizing of study reports and scientific communication (e.g., presentations, manuscripts)
+ Acts as liaison with Sponsor’s Monitor: to provide data clarifications, to review study protocols, to ensure thorough understanding and communication, to respond to questions that arise during the study, to communicate and document adverse events as advised by the Principal Investigator, and to ensure regulatory and other documents (such as consent forms and CRFs) are complete, accurate and available for review. Communicates with Sponsor to clarify data queries to determine report format.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree required.
+ 1 year experience preferred or equivalent combination of education and experience required.
+ Knowledge of word processing and data analysis software preferred.
+ MoCA - Certification within 3 months of employment.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Practice Manager I2024-03-14T05:24:21-04:00https://universityofrochester.jobs/283093190C5A43C59BD136D0F0999E4526Practice Manager I
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Job ID
251603
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Strong Memorial Hospital
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**Opening**
Full Time 40 hours Range URCA 208 Sleep Center
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.98 - $31.17 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-14T05:24:21-04:00https://universityofrochester.jobs/28588BAF7D1D4494835C1CACC5EF21A226POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION EXERCISED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS:**
+ High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred
+ Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-14T05:24:21-04:00https://universityofrochester.jobs/764FB722207A4489951007837DB6278926GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal HealthInformation (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes.Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS**
+ High School diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Access Representative II2024-03-14T05:24:21-04:00https://universityofrochester.jobs/043ADDF9BB73427CA5689C9C75808A1126POSITION SUMMARY:
Coordinates functions associated with patient for ambulatory care visits to the Emergency Department at Strong Memorial Hospital. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff.
**TYPICAL DUTIES**
+ **Reception and registration:** Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record; identifies forms needed for specific ED visit. Assemble ED charts for admissions and discharges; ensure all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work.
+ **Performance analysis:** coordinate daily efforts to edit and correct registration and billing errors during full registration process. Identify ways to reduce follow-up, repetitive or corrective work. Utilize eRecord programs to facilitate work flow; manage patient tracking system ensuring correct location of patients within ED.
+ **Training:** As designated preceptor, provide training to other EDAS staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attend education programs for department at direction of supervisor and teaches other staff.
+ **Financial account management:** Ensure that an accurate and complete full registration of the patient is completed prior to the discharge of the patient including insurance verification for new and self-pay patients. Follow up on hold bill report to facilitate reimbursement for Emergency Department services. Collect co-pays.
+ **Customer interaction:** Triage patient calls, assess the urgency of a situation and determine the appropriate action, serves as focal point for handling complaints. Answer incoming phone calls in communications center, routing calls as appropriate. Coordinate transportation for discharged or transferred patients as needed.
+ **Other duties:** Provide support for departmental activities including monitoring inventory of supplies and supply ordering. Perform other patient focused tasks, escorting patients, offering comfort items, witnessing consent signatures, fax charts, pull charts for QA audits or patient care follow up, manage and stock forms and supplies, and requests from clinical staff.
**QUALIFICATIONS:**
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction preferred.
.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Med Lab, CoreLab2024-03-14T05:24:21-04:00https://universityofrochester.jobs/128AD5A37E73453EB989BC545A35E29326POSITION SUMMARY:
Under general direction from the Medical Director and Laboratory Manager, and with latitude for the exercise of independent Judgement, participated in the management of the technical/administrative, financial, quality and personnel management functions of the laboratory section. The Laboratory Supervisor primarily provides technical support and supervision of daily technical Workflow and operations. Provides no more than 10-15% of Bench level duties.
**SUPERVISON AND DIRECTION RECEIVED:**
Under supervision of the Laboratory Section Chief Supervisor Medical Director and Laboratory Asst. Director.
**SUPERVISION AND DIRECTION RECEIVED:**
Responsibility for laboratory section staff. May also directly supervise additional specific areas as assigned.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as telephone, PC, Laboratory Information Systems(LIS) terminal. Calculator, copier, printer, fax machine, and the like.
**SPECIFIC RESPONSIBILITIES**
**Note: Percent of effort reflects general expectation; actual effort may vary dependent on section’s management organization.**
Under close direction of the Chief Supervisor, Section Head, or Laboratory Director, and/or under general direction of the Laboratory Manager, may perform several or all of the following:
+ Enforced laboratory policy in relation to: adherence to standardized methods of assay; discipline; schedules; safety; professional conduct; evaluation and reporting of laboratory results; preventive maintenance procedures and records; laboratory housekeeping.
+ Implements and enforces strict Quality Control over assigned section or units.
+ Reviews, edits and approves data and results generated in his/her area(s) for general correctness and analytic reliability.
+ Ensures that instrumentation, equipment and supplies are kept in good working order. Arranges for additional maintenance service as needed and in accordance with established laboratory policy.
+ Designs and conducts studies for updating of methodologies and assists in the evaluation of new instrumentation and products.
+ Shares responsibility with other members of laboratory staff for the final review of laboratory reports prior to release to the physician, or for inclusion in permanent medical records.
+ Provides proper instruction and training in laboratory procedures included within his/her section or units of operation.
+ Performs duties of an assistant supervisor or a clinical technologist as needed.
+ Communicates and occasionally confers with laboratory director(s) and medical staff concerning laboratory tests.
+ Keeps abreast of new developments in his/her respective field of Clinical Laboratory Science.
+ Conducts Personnel Performance reviews. Evaluates performance of personnel for which he/she has direct responsibility in accordance with established format. Conducts Evaluation Interviews.
+ Plans work schedules and allocates staff.
+ Supervises the efficient operation of his/her section or unit(s) to assure prompt reporting of laboratory results.
+ Coordinates and consults with other laboratory supervisors and management personnel to insure adequate integration and synchronization of various laboratory operations.
+ Participates in decisions relative to hiring, transfer, promotion, termination and other personnel actions.
+ Participates in supervisory on-call coverage and in the general supervision of the laboratory on weekends, as needed.
**REQUIREMENTS** **:**
Master's degree in Medical Technology, Chemistry, Microbiology, Biochemistry, Serology, or equivalent sub-specialty certification; and 4 years of clinical laboratory experience; or Bachelor's degree in any of the above disciplines with 6 years experience in clinical laboratory science; or an equivalent combination of education and experience.
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $86,840 - $121,576 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Equipment Tech III, ED2024-03-14T05:24:21-04:00https://universityofrochester.jobs/36B29A91327349F6917F249C2A8006CE26Responsibilities
**JOB SUMMARY** **:**
The Equipment Tech II in the ED provides technical knowledge in preparing instruments, equipment and supplies for use by clinical staff in trauma rooms, adult acute, adult non-acute, peds ED and observation areas of the Emergency Department. Insure equipment is in operating order. Also responsible for proper care and handling of instruments and equipment and facilitating cleaning and maintenance of equipment. Responsible for maintaining sterile technique when indicated, safe handling of sharps and performance of all duties as per hospital policy. Must demonstrate proper handling of solutions. Additional responsibilities include committee work, special projects, and precepting. Assumes technical and maintenance responsibilities for unit medical equipment and assists ED operations supervisor with the coordination of all assigned administrative duties. Participates in quality improvement activities. Reports to the ED operations supervisor. Is instrumental in training staff in decontamination procedures and information dissemination on decontamination policy / protocol. Assumes leadership role for ED stocking techs to monitor, and offer guidance in performance of their duties.
**RESPONSIBILITIES:**
+ Consistently utilizes ED operations department check lists insure ED equipment is in working order.
+ Assembles required instruments/equipment for ED use.
+ Maintain equipment in a timely and efficient manner.
+ Anticipates instrument and/or equipment requirements for the ED.
+ Demonstrates knowledge and skill of: ED procedures, instruments, routines, and equipment.
+ Surveys the patient care area to insure a safe work environment; identifies potential hazards to supervisory personnel if unable to correct.
+ Prepares instruments for decontamination and sterilization.
+ Performs first call maintenance of all assigned equipment including readiness, cleaning, routine disinfecting, and identifying needed technical repairs. Follows established protocols for reprocessing and for storing of the equipment.
+ Monitors and documents potency testing and expiration date of disinfecting solution as required by institutional policy; stores and disposes of disinfecting solution according to institutional policy.
+ Coordinates equipment repairs, schedules routine maintenance and safety checks, arranges for loaner equipment when appropriate, as well as researching costs related to repairs, making appropriate recommendations regarding repairing/replacing equipment, and maintaining documentation of equipment repair expenditures, and safety checks.
+ Evaluates, troubleshoots, and performs on site adjustments/repairs, in conjunction with Medical Engineering Lab, for technical equipment and accessories.
+ Surveys the patient care area to insure a safe work environment; identifies potential hazards to supervisory personnel if unable to correct
+ Prepares instruments for decontamination and sterilization.
+ Performs first call maintenance of all assigned equipment including readiness, cleaning, routine disinfecting, and identifying needed technical repairs. Follows established protocols for reprocessing and for storing of the equipment.
+ Monitors and documents potency testing and expiration date of disinfecting solution as required by institutional policy; stores and disposes of disinfecting solution according to institutional policy.
+ Coordinates equipment repairs, schedules routine maintenance and safety checks, arranges for loaner equipment when appropriate, as well as researching costs related to repairs, making appropriate recommendations regarding repairing/replacing equipment, and maintaining documentation of equipment repair expenditures, and safety checks.
+ Evaluates, troubleshoots, and performs on site adjustments/repairs, in conjunction with Medical Engineering Lab, for technical equipment and accessories.
+ Familiar with theory and practice of decontamination disaster preparedness. Able to train hospital staff in the use of decontamination equipment, supplies, and donning and doffing protective decontamination suits and PAPRs.
+ Member of Decontamination committee.
+ Makes recommendations for reimbursement to patients for lost belongings.
+ Maintains visibility and accessibility to providers and assigned groups and staff for areas of responsibility.
+ Practices universal precautions and adheres to requested health and safety standards.
+ Recognizes emergency situations and initiates appropriate response.
+ Follows directions of authorized personnel during emergencies.
+ Identifies potential hazards to supervisory personnel if unable to correct.
+ Applies cost effective measures to unit operation.
+ Listens attentively for, anticipates and responds to requests from members of the ED team.
+ Demonstrates proper care of instruments and equipment.
+ Safely operates unit-based equipment including checking equipment and conducting quality controls.
+ Initiates/participates in quality assurance studies and continuous quality monitoring, inclusive of equipment, equipment purchases, and high-level disinfecting of equipment, and utilizes results of quality activities to initiate changes in practices as indicated.
**PERSONAL ROLE DEVELOPMENT:**
+ Maintains updated knowledge of policies and procedures applicable to work environment and incorporates change into practice.
+ Accepts responsibility to learn about new equipment and procedures.
+ Assists in orientation and training of ED operations and patient care staff.
+ Assists the operations supervisor in the ongoing supervision and regular performance evaluation of ED stocking techs.
+ Initiates/participates in quality assurance studies and continuous quality monitoring, inclusive of equipment, equipment purchase, and high level disinfecting of equipment, and utilizes results of quality activities to initiate changes in practices as indicated.
+ Assists in the maintenance and use of the patient data base system; provides orientation to staff and troubleshooting skills, and assists in daily back up of the system.
Other duties as assigned
**MINIMUM QUALIFICATIONS:**
+ High school graduate required.
+ Graduate of a two-year college program or combination of equivalent education and experience preferred.
+ Experience in the health care field required.
+ Operating room or similar experience preferred.
+ Able to work with others and model key behaviors that support staff in the delivery of quality and efficient services required.
+ Able to work with medical equipment repair and be able to manage data on a computer system required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.00 - $22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Technician III2024-03-14T05:24:21-04:00https://universityofrochester.jobs/39DEE2891A894CD9BFCC6EE13CDB11D226GENERAL PURPOSE:
The technician will provide technical support for experiments performed in a Tumor Immunology Laboratory. Projects in the lab focus on understanding tumor biology and microenvironment, predictive biomarkers, and mechanisms of cancer-related muscle wasting. Major histology studies include muscle, diaphragm, intestine, and pancreatic cancer. The PI is a muscle physiologist in the division of surgical oncology. The Technician should be expected to work independently, organize and troubleshoot experiments, and integrate different experimental approaches to address scientific aims. The Technician must be able to work in a collaborative lab environment internal and external to the Division and Department.
The Technician will plan and perform animal surgeries, routine molecular and immunobiology techniques as well as technical functions including the development and maintenance of laboratory safety protocols, experimental protocols, purchase and maintenance of laboratory supplies, equipment and budgeting. The Technician will oversee and train new laboratory personnel including undergraduate and graduate students in routine research techniques. Working with human cell culture and mouse models will be required. Results from experiments performed by the Technician will be used both in publications and grant proposals.
**MAJOR DUTIES AND RESPONSIBILITIES:**
+ Assists with animal husbandry, maintenance of mice, pre- and post- surgical preparation, surgeries, and animal sacrifices as needed. Isolates cells from primary mouse muscle and analyze cells by flow cytometry, analyze mouse and human serum using immunoassays.
**Molecular Biology Techniques**
+ Develops, implements, and troubleshoots experiments utilizing molecular biology techniques, including isolation of RNA and DNA, PCR, RT_PCR, and qPCR.
**Cell Biology Techniques**
+ Cultures, treats, and transfects immortalized cell lines using basic cell culture techniques.
+ Analyzes data, provides written summaries of data for grants and publications, and develops figures for grants and publications. Use software applications to generate test reports; present results including results of literature reviews to supervisor and PI and at lab meetings with the research team. Prepare figures and tables for grant applications or to present data. Critically appraises research methodology and identifies issues or potential for issues and makes recommendations to PI and Supervisor for resolutions. Prepares basic statistical testing including graph generation. Assists with budget preparation.
+ Prepares general buffers and media. Oversees maintenance, management, and/or repair of equipment. Independent management of the laboratory's chemical inventory. Monitors and coordinates ordering of lab inventories ensuring orders for equipment and supplies as properly processed. Trains individuals in the appropriate use of equipment. Performs in depth comparative research to obtain the best product at the best price and provide informed recommendations to the PI and Supervisor for decision making. Meets with vendors to review equipment/laboratory needs. Responsible for orderly appearance of the laboratory.
+ Trains and supervises new lab personnel and students; directs and assists laboratory personnel, undergraduate and graduate students, and technicians in the laboratory in terms of execution and troubleshooting of their experimental work, including research compliance around animal care and routine research techniques.
+ Monitors quality of day-to-day work of these individuals. With supervisor, involved in interviewing and hiring decisions; evaluating performance and resolving performance issues.
+ Provides instruction to other laboratory personnel in BSL2 procedures and general laboratory research techniques. Orients new and collaborating laboratory personnel to laboratory-related procedures.
+ Attends weekly laboratory meetings and relevant seminars pertinent to the research goals of the laboratory. Meets with PI on a regular basis to discuss research findings and make recommendations regarding future directions.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree required
+ 2-3 years of specialized experience in a related field or equivalent combination of education and experience required
+ Experience with Animal work and surgeries required
+ Advanced computer skills including MS Word and Excel, required. Experience using flow cytometry software, statistical software packages such as Prism are preferred.
+ Knowledge of general laboratory safety processes, universal precautions, aseptic cell culture technique, handling of mice and practice of rodent euthanasia required. Thorough documentation of results in written and electronic database formats will be required. Skills in basic database management and generation of publication-quality figures preferred. Needs to be proficient in anesthetic techniques preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Human Subject Research Spec I2024-03-14T05:24:21-04:00https://universityofrochester.jobs/55DF4969E25D48BDA090FD143C11A07926GENERAL PURPOSE:
Coordinates the activities associated with human subject research and data management for geriatric oncology clinical research activities and studies.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Coordinates the administrative details required to initiate and conduct human subject research, such as, receiving, distributing, and explaining study information, including protocol, and human subject recruitment materials (i.e., brochures, advertisements, newsletters, etc.) to immediate team members and relevant others.
+ Ensures all immediate and extended team members understand and adhere to all aspects of all approved protocols, procedures and standards for documentation and communication. Under general direction from the Principal Investigator and senior research staff members, trains staff on details of protocol, including inclusion and exclusion criteria, informed consent procedures, study activities, process for source documentation, and adverse event reporting. Reviews and documents the dispensing and returning of study materials. Ensures additional training is provided to ensure changes to protocol and documents are communicated and adhered to.
+ Assists with evaluating and assessing older patients with cancer in the geriatric oncology clinics at HH and elsewhere. Learns and implements geriatric assessment, as these are critical inputs for recruitment from our clinic to geriatric oncology studies.
+ Assists in human subject recruitment and screening activities, including reviewing study site patient databases and office records for patients that meet the protocol inclusion criteria. May participate in developing recruitment strategies. May conduct telephone interviews to screen potential study candidates. Reviews medical chart history to verify inclusion criteria are met before enrollment. May travel to the various regional sites for recruitment (Elmira, Dansville, Batavia, Geneva, Canandaigua, Greece, Hornell, Olean, Brockport, and Wellsville)
+ Conducts visits to ensure research participant adherence with protocol requirements such as proper use of device and/or other interventional activities; to conduct qualitative interviews with participants; to document adverse events and report to senior study staff, Principal Investigator (PI), Institutional Review Board (IRB), Sponsor and/or any other required recipients or entities; and to ensure all data are collected and secured within approved parameters and procedures.
+ Organizes data collection and data management activities through transcribing and coding qualitative data, building databases for quantitative data (REDCap), and participating in activities reviewing quality of data. Presents at team meetings. Participates in analysis and organizing of study reports and scientific communication (e.g., presentations, manuscripts)
+ Acts as liaison with Sponsor’s Monitor: to provide data clarifications, to review study protocols, to ensure thorough understanding and communication, to respond to questions that arise during the study, to communicate and document adverse events as advised by the Principal Investigator, and to ensure regulatory and other documents (such as consent forms and CRFs) are complete, accurate and available for review. Communicates with Sponsor to clarify data queries to determine report format.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor's degree required.
+ 1 year experience preferred or equivalent combination of education and experience required.
+ Knowledge of word processing and data analysis software preferred.
+ MoCA - Certification within 3 months of employment.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) ED Access Representative II2024-03-14T05:24:21-04:00https://universityofrochester.jobs/77E7C9D03695445696538ED2A82E95CE26POSITION SUMMARY:
Coordinates functions associated with patient for ambulatory care visits to the Emergency Department at Strong Memorial Hospital. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff.
**TYPICAL DUTIES**
+ **Reception and registration:** Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record; identifies forms needed for specific ED visit. Assemble ED charts for admissions and discharges; ensure all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work.
+ **Performance analysis:** coordinate daily efforts to edit and correct registration and billing errors during full registration process. Identify ways to reduce follow-up, repetitive or corrective work. Utilize eRecord programs to facilitate work flow; manage patient tracking system ensuring correct location of patients within ED.
+ **Training:** As designated preceptor, provide training to other EDAS staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attend education programs for department at direction of supervisor and teaches other staff.
+ **Financial account management:** Ensure that an accurate and complete full registration of the patient is completed prior to the discharge of the patient including insurance verification for new and self-pay patients. Follow up on hold bill report to facilitate reimbursement for Emergency Department services. Collect co-pays.
+ **Customer interaction:** Triage patient calls, assess the urgency of a situation and determine the appropriate action, serves as focal point for handling complaints. Answer incoming phone calls in communications center, routing calls as appropriate. Coordinate transportation for discharged or transferred patients as needed.
+ **Other duties:** Provide support for departmental activities including monitoring inventory of supplies and supply ordering. Perform other patient focused tasks, escorting patients, offering comfort items, witnessing consent signatures, fax charts, pull charts for QA audits or patient care follow up, manage and stock forms and supplies, and requests from clinical staff.
**QUALIFICATIONS:**
+ High School Diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction preferred.
.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Guest Services Rep II2024-03-14T05:24:21-04:00https://universityofrochester.jobs/9613DFB4FA82403084EA0E259EA3BD2A26Responsibilities
**Position Summary**
With general direction of the Ambassador Management Team and with latitude for independent initiative and judgment:
Serves as a problem solver, advocate and liaison for patients, visitors and staff at 12 locations throughout the Medical Center. Exemplifying ICARE values as the first impression of URMC, Ambassadors function as the main resource for patient and visitor information and assistance within the Medical Center and Clinton Crossings Building D. General duties include assisting patients and visitors, patient information, wayfinding, transporting outpatients and visitors, maintaining cleanliness of areas and various other duties as assigned.
**Typical Duties**
**Problem Solving/Utilization of Critical thinking skills**
+ Serves as the front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant escalation to management, Public Safety or other inter-disciplinary teams.
+ Independently answer large volume of general inquiries involving all aspects of UR Medicine. Informs visitors of SMH policy and procedures
+ Utilizing soft skills, assists diverse population of visitors/patients from all demographic backgrounds to assure proper information is provided in a meaningful way. Communicate effectively and work through interactions where barriers to communication are present.
+ Utilizing expert knowledge of available resources, use critical thinking skills to ascertain individual needs/requests and provide accurate information. Directs visitors to proper resources as needed i.e. Parking, DPS, Social Work, Patient Relations, Care Management etc.
+ Expertly navigate difficult visitor encounters for patients with restricted visitor access (NI/NB status). Inform visitors of SMH policy and independently determine appropriate next steps based on individual situation. Determine when to escalate to management or Public Safety using independent judgment
+ Handles sensitive patient information in accordance with HIPAA standards
+ Respond to all localized Emergency Page Codes. Offer support, equipment and comfort to both patient and interdisciplinary teams as required by the situation
+ Effectively communicate accurate wayfinding instructions to all URMC locations on or off-site. Maintains up to date information regarding location changes throughout the system in Ambassador Blue Book.
+ Answer internal and external phone calls to the Medical Center. Assist caller or re-route call to the appropriate department.
+ Respond to all localized Emergency Page Codes. Offer support, equipment and comfort to both patient and interdisciplinary teams as required by the situation.
**Visitor/Access Management**
+ Utilizing expertise and independent judgment, serve as main resource for management of hospital access for visitors, vendors and outpatients
+ Serve as hospital COVID-19 expert for visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service Related areas
+ Screen all persons without UR identification for symptoms of COVID-19 by asking all pertinent questions as defined by hospital administration.
+ Monitor proper badging is being maintained by non-employees in the hospital
+ Accurately document and maintain current visitation exceptions communicated by phone, email or in person in the approved Exception Log. Ensure proper approvals are in place and provide information to those without proper approval of the procedure to obtain.
+ Navigate complex and emotional visitor interactions, oftentimes delivering difficult messaging
+ Explain proper guidelines and expectations to those allowed to visit
+ Respectfully and empathetically explain rationale when a guest is not allowed to visit
+ Escalate any non-compliance to DPS or department management as needed
+ Ensure all contact tracing information is logged accurately into the Visitor Management system inclusive of:
+ Visitor Name, Patient Name, Location of patient, date and time of visit
+ Visitor contact information for contact tracing if needed
**Patient/Visitor Support**
+ First impression for multiple locations throughout URMC and off site locations
+ Locate outpatient appointments and direct accordingly
+ Utilize Visitor Management system to properly identify visitors
+ Maintain public transportation schedules and contacts taxis or appropriate transportation as requested.
+ Maintain current information about SMH, Medical Center, University and nearby resources (hotels, churches, restaurants, etc.)
+ Provide transport assistance for outpatients/families utilizing the Courtesy Cart, Staxis, wheel chairs or walking escorts. Must be able to frequently push up to 20 lbs. of force and infrequently push greater than 20 lbs. of force in the provided chairs.
+ Provide main transportation/support for post-sedation Ambulatory outpatients
+ Oversee Ambassador provided conveniences such as Loaner Pager and Phone Charger Loaner programs, Correspondence Log and daily newspaper distribution.
**Interdepartmental Support**
+ Support new staff by sharing knowledge and assisting in various training activities
+ Work collaboratively with Ambassadors in all locations assuring up to date information is relayed
+ Support and advise 75+ Friends of Strong volunteers every year
+ Support Ambulatory Nursing staff by providing post-sedated transports and one on one staffing until released to loved one
+ Act as the liaison between visitors and nursing units involving unique visitation interactions including but not limited to (NI/NB status, CPS, Social Workers, difficult visitors and families, exceptions etc.)
+ Provide support and assistance to various emergency code teams
+ Act as main resource and family advocate when Family Waiting Room is closed nightly from 9p-8:30a Mon-Fri and Fri 9pm-Mon 8:30a. Collaborate with PACU staff to assure accurate, timely information and surgical updates are available to guests.
+ Assist transportation in collection of wheelchairs
+ Assist Environmental Services with basic maintenance/cleanliness of the areas where we are present
+ Assist Transitions in Care Unit with transportation of discharged patients
+ Assist with Vendor Credentialing Kiosk at Main Lobby desk
+ Enforce specific visitation guidelines in GCH and Emergency. Consult with nursing to determine exceptions to existing guidelines.
Other duties as assigned
**Qualifications**
+ High School Diploma required
+ 2-3 years customer service experience or equivalent combination of education and experience preferred
+ Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present
+ Must be able to handle highly stressful and emotional situations professionally and respectfully
+ Multi-lingual abilities preferred
+ Must be able to meet physical requirements of the role
+ Valid Driver License preferred
+ Knowledge of medical terminology preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supvr, Materials Supply Opns2024-03-14T05:24:21-04:00https://universityofrochester.jobs/9BB730473BBD488F8F65D66E0F281DF626Responsibilities
**General Purpose:**
Manage and oversee the daily operation of Hospital Stores Supply Chain Department including managing and directing staff that are responsible for ordering, receiving, and maintaining inventory of inpatient and outpatient care areas. Using independent judgment, ensure inventory is managed in accordance with hospital policy and best practices. Recommend and implement with the Hospital Stores Supply Chain Manager, Inventory Control Analyst, Value Analysis staff, and Nursing problem solving initiatives. Under the general direction of the Hospital Stores Supply Chain Manager, with latitude for the exercise of independent judgment and initiative, oversees the development, implementation, and maintenance of fiscal and operational improvements to ensure customer service, delivery standards, and expense mgt. goals for SMH are met.
**Specific Responsibilities:**
+ Manage the daily operation of the Hospital stores Supply Chain program in obtaining supplies for Strong Memorial Hospital inpatient and outpatient care areas. Establish and manage communication standards with nursing, distributors, vendors, other sites, clinical offices and clinicians. Identify, implement and manage Supply Chain staff in the solutions for problems relating to the process and/or ordering system and interfaces between nursing systems and the Material Management software while ensuring the integrity of the University Materials Management Item File.
+ Provide, review and analyze reports for decision making and strategic planning. Establish requirements for par forms, count sheets, staffing and process using industry best practices in inventory management. Assist in the development, interpretation, and administration of Hospital Stores Supply Chain policies. Performs JCAHO inspections of all units and submits to Supply Chain Manager for further analysis.
+ Supervise Hospital Stores Stock Keeper B staff, in accordance with hospital, union and departmental policy: direct, evaluate, conduct disciplinary actions and hiring decisions for the ordering and receiving areas in SMH Hospital Stores. Establish competencies and training of staff to ensure current and future Supply Chain, Hospital and University objectives are met.
+ Under the direction of the Hospital Stores Supply Chain Manager, serve as the person responsible for carrying out the semi-annual physical product inventory for the 6th-floor storeroom. Responsible for departmental and patient unit inventories and all products managed by Hospital stores as required by SMH Finance to meet cost accounting and regulatory requirements. Checks stock levels on end user departments. Provide review and replenishment for mission essential products located in department service centers.
+ Establishes and maintains positive relationships with patient units and other hospital departments. Serves on Supply Chain committees as assigned. Investigates and follows through regarding complaints about service and report findings and initiates resolution accordingly. Conducts routine staff meetings to inform and receive pertinent information related to departmental operations. Meets with user departments to resolve operational problems and discuss the quality of service. Is responsible for the issuance of credits and returns of supplies for the inventory system. Collects and screens requisitions for processing.
+ Maintains staff employee records on productivity and service, and recommends methods for improvement in these areas. Is available 24/7 for supervisory on-call to Hospital Store during days, evenings, nights and weekends.
**Requirements:**
Bachelor's degree with course work in Materials Management and 1 year (prefer 4 years) of related supervisory experience; or an equivalent combination of education and experience. Computer proficiency to include Microsoft Office software applications. ASC experience is desired. Experience with Lean principles, performance measurement, inventory management, system analytics, and finance and process improvement. Excellent oral and written communication skills. Supply Chain experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 24.40 - $ 34.16 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-14T05:24:21-04:00https://universityofrochester.jobs/A024E28ABA5B4A49904C349303A9355526POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION EXERCISED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS:**
+ High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience
+ Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred
+ Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Asst Dir, Health Home Program2024-03-14T05:24:21-04:00https://universityofrochester.jobs/A1B3B3A262A745D1974B9C6A2AE701BC26GENERAL PURPOSE:
With minimal oversight, the Assistant Director, Health Home Program will manage the daily operations and expansion of UR Medicine Embedded Health Home Care Management Program. The UR Medicine Embedded Health Home Care Management Program is comprised of three service lines (embedded care management, central care management, and perinatal care management) that spans six primary care locations, 2 hospitals, and ambulatory settings across the URMC enterprise. This role is responsible for the direction and management of all three, two of which are in an aggressive expansion phase. Because of this complexity, a successful leader will have a developed understanding of clinical and administrative processes, the ability to manage multi¿faceted and complex programs, projects and people across a variety of settings, departments, and service lines. In addition to the daily operations and expansion, the Assistant Director role is integral in promoting the strategic alignment of care management services across the enterprise by collaborating with leaders to develop a robust and comprehensive infrastructure to support the health system’s mission, operations, and growth. Experience managing people at all levels, proven success with building consensus across multiple stakeholders in complex environments is a must.
Demonstrates ICARE* values in each of the major responsibilities.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Provide expert-level knowledge of health home care management policies, procedures, and regulatory requirements, as well as clinical and eRecord workflows of care management. Responsible for providing interpretation of this information and interact with stakeholders to create understanding among stakeholders of various levels of engagement (front-line staff to leaders across the health system). Responsible for developing strategies for operational success and leading the change management of same.
+ Direct Embedded Health Home team members by creating an inclusive environment and holding a team to excellence by providing mentoring, professional development, and supervision to direct reports (5) and leadership to indirect reports (up to 40). Responsible for recruiting and hiring, managing employee performance, and completing performance evaluations of direct reports.
+ Manage cross-entity Health Home projects including projects with significant information systems integration; Provide data-driven evidence of health home operations across the embedded care management program to SMH Leadership and Department Administrators, including preparing and delivering quarterly reports for each of the 6 primary care practices. Identify and implement system / program changes in workforce and resources to maximize client capacity; Maintain alignment in referral management, financial reconciliation, and reporting.
+ Work with leaders across the UR Medicine Enterprise to develop and then take responsibility for the execution of strategic plans to optimize and expand the program to meet the needs of stakeholders and institutions. (Including ACOs, UR Medicine Hospitals, Primary Care Practices, and URMC/AHP’s Care Management Organization and other stakeholders)
+ Represent UR Medicine’s Health Home Program to external NYS Health Home administrative bodies.Serve as a liaison to external stakeholders to communicate, advocate, and demonstrate capacity for collaboration and refinement of health home operations to serve the UR Medicine and regional patient population.
+ Collaborate with other internal and external care management leaders and other stakeholders to execute the vision to capitalize on opportunities to collectively leverage shared resources and initiatives. This includes the provision and communication of data-driven evidence of health home operations, with attention to assessment and continuous process and quality improvement.
Other duties as assigned
**REQUIREMENTS:**
+ Bachelor's degree in related field required; Graduate degree in Business, Public Health, Social Work or Health Administration preferred.
+ Public Health, Social Work or Health Administration preferred.
+ 5 years of healthcare management level experience, including leading people/teams; or an equivalent combination of education and experience;
+ Previous work experience in clinical setting, population health initiatives or care management required;
+ Strong project management skills, including organization of individual and team work; prioritization; problem solving; adaptability; flexibility; and attention to detail
+ Teamwork, including the ability to draw out diverse perspectives, consider problem resolution from multiple angles, and build upon the experiences of all team members to create solutions that are broadly supported
+ Exceptional judgment and ability to learn the needs of different components of the UR Medicine Enterprise
+ Excellent verbal and written communication and interpersonal skills
+ Proficiency with Microsoft Office programs (Outlook, Word, Excel, Access and PowerPoint) and ability to learn new platforms as needed (Netsmart, eRecord)
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Business Administrator I, Fleet and Auto Shop2024-03-14T05:24:21-04:00https://universityofrochester.jobs/A6C4038E44E94B86A4D10BF944DA278326GENERAL PURPOSE:
The Fleet & Auto Shop Administrator oversees financial and data management systems for the Fleet & Auto Shop departments. The Administrator is part of the Departments management team and is involved in assisting the manager in maintaining and cultivating the overall operations. The Administrator has high levels of customer interaction and must demonstrate effective communication skills. The incumbent is expected to work within a team framework, share and communicate information to team members and management, and be able to use independent judgment and problem solve within the scope of their assigned tasks.
**JOB DUTIES AND RESPONSIBILITIES:**
**General Office Administration**
+ Serve as the central University Auto Insurance Contact for Departments and the Universities Insurance Carrier. Maintain department vehicle accident records, repair quotes and follow up to ensure all required forms have been received, submitted and kept secure.
+ Maintain University Safe Driver Program – Ensure all fleet members have proper licensure. Maintain records of University approved drivers, driving abstracts and LENS program notifications.
+ Maintain records of vehicle registration and titles. Ensure vehicle titles are kept in a secure area; process vehicle registrations
+ Respond to customer inquiries; provides back-up data as requested; answer general inquiries; reviews and approves payroll and other personnel forms.
+ Develops and updates marketing and information materials such as website, brochures, seminars, computer presentations, and user’s guide.
**Fiscal/Data Management**
+ Maintain database of Purchased vehicles. Maintain records of vehicle lease amounts, maintenance costs and disposal of used vehicles. Confirm completeness and accuracy of data.
+ Examines accounting documentation to ensure transactions are properly supported.
+ Initiates corrective action/recommendations/solutions as appropriate.
+ Ensures compliance and proper capturing of charges/revenues for services.
**Purchase Management**
+ Reviews and processes supply orders, invoices, service contracts, and purchase orders
+ Prepares data for budgets; reconcile charges to ledgers and associate with internal unit allocation; reconciles department pcard transactions.
**Reporting & Maintaining Records**
+ Prepares routine financial statements/accounting reports in accordance with departmental format.
+ Prepares monthly variance reports and special projects/reports for the Manager as assigned.
+ Oversees the retention and storage of financial records in accordance with University policy and proper accounting principles.
**Area Maintenance & Security**
+ Ensures workspace is clean and organized.
+ Maintains safe and secure environment in accordance with University and department guidelines.
Other Duties as Assigned
**QUALIFICATIONS:**
+ Associate Degree in Business or Accounting preferred
+ 3 years of related work experience in an administrative capacity, academic office or business operations, or an equivalent combination of experience and training required.
+ Excellent analytical, organizational, communication skills and attention to detail. Good verbal communications, customer service, and Microsoft Office skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $46,987 - $65,790 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sup, Parking Svc Operations2024-03-14T05:24:21-04:00https://universityofrochester.jobs/BEF54700D9C04E07998F6FEDFF6FCC3026Responsibilities
**Position Summary:**
Oversees the operations of the technical/construction services division of the Department of Transportation & Parking Management. Manages systems or facilities to determine maintenance or repairs that need to be performed. Assesses departmental assets to assess maintenance and repair plans. Develops and assigns maintenance procedures and programs. Oversees and schedules staff schedules and work assignments.
**responsibilities** **:**
+ Supervises, assigns tasks, and directs Electronic Technicians to prioritize work and oversee its completion; Interview and hire for vacant positions; process employee payroll and maintain all relevant records per University policy. Review operational data and recommend potential solutions, improvements, and efficiencies. Provide annual Performance Evaluations; administer progressive discipline up to and including termination; and maintain all relevant records.
+ Participates in meetings; keeps abreast of industry trends, including best practices and technology advances. Problem-solve and answer staff questions; determine and implement appropriate actions when necessary; investigate errors and recommend solutions. Manages safety/preventive maintenance inspections on medium complexity electronic parking access and revenue-generating equipment to determine operational status and compliance with manufacturers and industry technical standards and specifications. Assist with troubleshooting and repairs of medium complexity electronic equipment to support the parking operation, including but not limited to parking gates, parking access control, CCTV cameras, network intercom devices, network switches, complex two-way radio systems, etc. Manages general facility repairs to parking structures, surface lots, and roadways, including but not limited to sign installation& repair, asphalt repair, line striping, and parking structure repairs. Inspecting and oversite of parking structures and parking lots for safety, cleanliness, signage, and any potential deficiencies.
+ Works in coordination with Associate Project Manager during project conception. Determines the scope of work and prepares rough order of magnitude cost estimates. Assures early identification of design conditions likely to have negative impacts on progress. Ensures timely completion and quality work on behalf of the University.
+ Determines and initiates purchase requisitions for product/material/spares required. Purchases materials and services, exercising independent judgment within authorization limits. Issue work orders, status reports, and maintenance schedules utilizing University facilities maintenance software and the preventive maintenance database. Studies system performance and life span to produce component replacement proposals to reduce equipment failures.
+ Acts in the capacity of Associate Project Manager during their absences
Other duties as assigned
**qualifications:**
+ Bachelor’s degree preferred
+ High school diploma or equivalent required.
+ Project Management or Coordination experience required.
+ At least five years of maintenance experience required.
+ Excellent analytical and problem-solving skills required.
+ Ability to identify issues and determine repairs that are needed required.
+ Ability to plan maintenance schedules required.
+ Proficient with Microsoft Office Suite or similar software required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Practice Manager, II2024-03-14T05:24:21-04:00https://universityofrochester.jobs/BFD8C0D0B8554274A75EF7C7A78C4C5D26GENERAL PURPOSE:
Serves as the Administrator for the Division of Collaborative Care and Wellness under guidance of the Division Chief, Division Administrators, and Program Directors. Primary roles are to oversee administrative staff and oversee administrative activities for the Division. With minimal direction and latitude for independent judgement, the Administrator provides administrative oversight for the Division of Collaborative Care and Wellness, provides office supervision, and coordinates activities.
The individual in this position must be adept at prioritizing tasks and projects, must be able to work with limited supervision, and must be able to exercise independent judgment. The individual must understand and communicate University policies and procedures, analyze situations, and make judgments to facilitate desired outcomes. The individual must have a demonstrated high level of professionalism (i.e. maintaining confidentiality of Division matters) and communication abilities.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Responsible for hiring, managing performance and performance evaluation of administrative staff. Establishes annual performance goals and objectives for each team member. Ensures that administrative team is staffed appropriately, while adhering to budgeted FTE’s.
+ Develops and establishes procedures, career development opportunities and schedules to meet operational needs. Supervise office clerical staff; assist with prioritization and workload allocation. Trains staff and initiates related personnel actions ensuring processing of associated paperwork.
+ Reviews and approves payrolls and other personnel actions, monitors disability, FMLA, vacation, sick requests.
+ Liaison and coordinator to HR business partner for resolution of personnel issues. Collaborate with all faculty and staff to build a positive culture for learning. Monitor quality improvement initiatives, providing continuous feedback to faculty and staff.
+ Assists with onboarding all staff new to the Division of Collaborative Care and Wellness. Collaborates with Program Practice Managers to ensure all preparations are complete prior to new hires start date. Prepares materials for onboarding of new staff about the Division’s activities. Meets with each new hire to review UR policies, HRMS, MyPath, etc.
+ Answers correspondence and other inquiries involving the interpretation of University as well as departmental policy, regulations, procedures, and guides faculty and staff on replies to routine correspondence.
+ To incorporate best practices, maintains expert knowledge of various systems (eRecord, Workday, Tableau, Athena, etc.) by attending meetings/training and acting as the subject matter expert (SME) for the Division.
+ Tracks and analyzes data for all of the practices and clinics in the division; makes recommendations and implements processes to improve these rates.
+ Assures I CARE values are demonstrated by all staff at all times. Acts as an excellent representative of the unit at departmental, service and institutional meetings. Serves as point person for the management of patient complaints and in this role, serves as a front-line problem solver. Answers correspondence and other inquiries involving the interpretation of University as well as departmental policy, regulations, procedures, etc.; guides subordinates on replies to routine correspondence. Acts as a liaison with physicians, staff and with other community health, social and government agencies. Plans and establishes meetings, conference symposia etc., and coordinates the arrangements and preparation of program literature, brochures and other materials.
Other duties as assigned
**QUALIFICATIONS:**
+ Graduation from college or an equivalent combination of experience and training required.
+ 3 years of related work experience including at least 1 year in an administrative capacity in an academic office or project management, or the equivalent experience in business required
+ Communication and organizational skills required
+ High level of proficiency in MS Office programs required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $51,376 - $66,789 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physical Therapist Assistant2024-03-14T05:24:21-04:00https://universityofrochester.jobs/C3AC62042ED34FED9A1A67F65F42026826GENERAL PURPOSE:
Administers physical therapy treatments following a Physical Therapist's evaluation. Monitors and documents patient's progress. May supervise and direct the activities of a Physical Therapy Aide.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs exercise programs, including passive range of motion, active and resistive exercises. Administers various physical therapy modalities under the direction of a Physical Therapist. Participates in conferences to assist in devising and modifying comprehensive care plans and assists in the evaluation of patients and discussion of treatment programs.
2. Instructs patients in functional activities, including bed mobility activities, transfer training, gait training and other activities of daily living. Instructs patients' families in exercises and treatment and attends family conferences as directed.
3. Prepares, sets up, cleans and maintains treatment area and equipment. Observes safety precautions regarding all phases of treatment. Takes inventory and monitors supplies.
4. Documents patients' progress and responses to treatment in the medical record.
5. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
+ Associate's Degree from an accredited Physical Therapist Assistant program required.
+ Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience.
+ Basic foundational knowledge of Physical Therapist Assistant Practice required.
+ Certification and current registration by the New York State Department of Education as a Certified Physical Therapist Assistant required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - 27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physical Therapist Assistant2024-03-14T05:24:21-04:00https://universityofrochester.jobs/D4864D3C30A549FF86450DD12908485826GENERAL PURPOSE:
Administers physical therapy treatments following a Physical Therapist's evaluation. Monitors and documents patient's progress. May supervise and direct the activities of a Physical Therapy Aide.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs exercise programs, including passive range of motion, active and resistive exercises. Administers various physical therapy modalities under the direction of a Physical Therapist. Participates in conferences to assist in devising and modifying comprehensive care plans and assists in the evaluation of patients and discussion of treatment programs.
2. Instructs patients in functional activities, including bed mobility activities, transfer training, gait training and other activities of daily living. Instructs patients' families in exercises and treatment and attends family conferences as directed.
3. Prepares, sets up, cleans and maintains treatment area and equipment. Observes safety precautions regarding all phases of treatment. Takes inventory and monitors supplies.
4. Documents patients' progress and responses to treatment in the medical record.
5. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
+ Associate's Degree from an accredited Physical Therapist Assistant program required.
+ Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience.
+ Basic foundational knowledge of Physical Therapist Assistant Practice required.
+ Certification and current registration by the New York State Department of Education as a Certified Physical Therapist Assistant required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep III2024-03-14T05:24:21-04:00https://universityofrochester.jobs/DAF9E5DADE39421C85969F4EF57CA79726GENERAL PURPOSE:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists clinic supervisor or manager through various aspects of operational support which may include assisting with lead duties such as personnel related matters, including performance evaluations, and developing plans for improvement in staff member's completion of assigned activities. Other duties may include being the front office eRecord superuser, assist with workflow design and implementation and serve as the front office expert supporting referral coordination, prior authorizations as well as be assigned as main provider support. The Outpatient Access Lead/Expert will be responsible for monitoring own performance on assigned tasks; is self-directed. Expert at making complex decisions independently and assists staff in complex decision making and adaptation to technology and systems used. Trains and coordinates the assignment and duties of Outpatient Access Specialists and those of less experienced support staff. Performs at a fully meets and often exceeds or consistently exceeds level.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs duties of Outpatient Access Specialists as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
2. May take on one or more of these specialized functions, as assigned:
3. Human Resource duties assisting the Clinic/Practice Manager such as personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
4. Prior Authorizations: Prepares and provides multiple, complex details and facts to insurance carrier or worker's compensation carrier to obtain prior authorizations for both standard and complex imaging, or non-invasive procedures. Uses independent judgement to examine research and assemble necessary patient information via the scheduling system and multiple areas of the electronic medical record. Decides based on previous authorization approvals and denial experience, the relevant information to be included in the request.
5. Referral Coordination: Manages in-basket and referral work queue processing. Assembles from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed. Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit. Gathers documents as requested. Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed.
6. Direct Provider Support: Works one-to-one with assigned provider or multiple providers. Manages that providers schedule including template management and patient appointment scheduling. Oversees provider In- Basket to send messages and reminders for labs, etc. Address post visit items such as paperwork including form completion, letter templates and obtaining medical records, etc.
7. Coordination of operational activities: Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
8. Training: Coordinates all activities around staff training both internal and external to department. Once a staff member has been hired, schedules training through education services and eRecord. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in-services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
9. Financial account management: On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to supervisor for updates to workflows.
10. Template Management: Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
11. Patient Experience and Employee Engagement: Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver.
12. Partnering with the Clinic/Practice Manager implements activities with Outpatient Access staff that will improve the office culture and employee engagement.
13. Performs other duties as required, including attendance at Ambulatory Manager meeting or eRecord superuser meetings, working on special projects for Ambulatory Care, and working with faculty practices or other providers on special projects and reviewing workflows. Interfaces with leaders from the registration insurance mgmt. dept., enterprise training, patient financial services office and others as required of role.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 2 years of experience in an administrative capacity or customer service field required or an equivalent combination of education and experience.
+ Medical terminology experience preferred as well as expert knowledge of referral coordination, prior authorization and/or a demonstrated ability to train.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Project Manager2024-03-14T05:24:21-04:00https://universityofrochester.jobs/DB1BC12D8F5C4D32825B7E00108A239626GENERAL PURPOSE:
The Senior Project Manager (SPM) is a key member of the Health Equity Program Support Office (HEPSO), which supports the UR Medicine Clinical Enterprise in advancing programs and projects that address health equity. The mission of the office is to support innovative, coordinated, and population health-focused efforts to improve equitable access to care and services through strong program management, continuous process improvement, and data-informed decision-making structures. This role manages, leads, and guides complex health equity–focused projects within and across UR Medicine departments, service lines, affiliate hospitals, and community partners. A professional with advanced knowledge and experience in project management, clinical and administrative processes, and community partnership-building, the SPM works with a high level of independence and discretion to execute projects from initiation to completion, directly affecting institutional-level results related to health equity.
**JOB DUTIES AND RESPONSIBILITIES:**
**PROJECT MANAGEMENT:**
+ Independently and with considerable latitude for judgment
+ Monitors the progress of project activities and ensures all critical implementation criteria are met; provides status reports to medical center and governance steering committees. (20%)
+ Manages project scope and timeline, using appropriate governance bodies and leadership direction. (5%)
+ Identifies, tracks, and manages risks and mitigation plans within assigned projects, escalating as appropriate. (15%)
**PROJECT COMMUNICATION**
+ Facilitates project meetings using effective meeting techniques for objectives, agendas, participants, and meeting minutes. (15%)
+ Independently deploys and pivots actions to appropriately respond and negotiate through barriers presented by leveraging change management principles within meetings and throughout the project. (10%)
+ Develop/maintain reporting dashboards suitable for Sr. Leadership to communicate project status. Responsible for determining effective methods of translating complex information into accessible information throughout project lifecycle. (10%)
+ Conducts post-project “lessons learned” sessions to identify successful project elements and areas for future improvement and leverages that knowledge to successful manage the transition of programs to sustainable operations within home departments.
**PROJECT INITIATION** **:**
+ Determines scope of new projects through collaboration with key stakeholders, involving individual leaders across service lines, and departments at all levels of leadership
+ Gathers input from cross-functional team members on required tasks and translates into a project plan with activities, dependencies, dates and timeframes, resource requirements, milestones, and deliverables while balancing competing demands
+ Collaborates with senior leader(s) outside of the department and across the enterprise to assign appropriate resources to the project.
**ANALYSIS & EVALUATION** **:**
+ On a regular and ongoing basis, analyzes and interprets program information, identifying key drivers and underlying issues, performs appropriate in-depth queries and summarizes and presents findings and opportunities to leaders to achieve specified project goals.
+ Leads the development of Key Performance Indicators with Project Teams and prepares reports and presentations backed by data, financial analyses, and evidence-based methods when applicable.
+ Communicates and translates analysis and findings to diverse audiences with varied understandings of analytic principles.
+ Provides project evaluations pertaining to financial, utilization, clinical and departmental objectives.
**QUALIFICATIONS:**
+ Bachelor's degree in related discipline such as Business or Health Care Administration, Public Health, Public Administration, or other related field required.
+ Master’s degree in similar fields preferred.
+ 5 years of related experience; or an equivalent combination of education and experience required.
**Preferred:**
+ Excellent verbal, written and interpersonal skills are essential.
+ Exhibits proficiency and ability to learn new software skills within a Windows-based environment (MS Word, Excel, Outlook, PowerPoint, Access and SharePoint).
+ Proficiency in data analytics.
+ Strong organizational skills and the ability to handle multiple priorities while meeting deadlines in a fast-paced environment.
+ Proven team member and ability to build stakeholder consensus in a complex environment.
+ Must possess exceptional judgment and ability to learn the needs of different components of the UR Medicine Enterprise.
+ Work independently with minimal guidance.
+ Demonstrates efficiency in prioritizing assignments, proactively resolving problems and recommending and implementing continuous quality improvement activities.
+ Strong organizational skills and ability to multitask required.
+ Demonstrates accurate, grammatically correct documentation in all correspondence.
+ Knowledge of local community-based efforts around health care equality, socio-economic factors and public health core concepts a premium attribute.
+ Project Management Professional (PMP) certification
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Call Center Representative II2024-03-14T05:24:21-04:00https://universityofrochester.jobs/E86CA4FF6671456C9279EF5A069E3D9326GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
6. Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.52 - $ 25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 22024-03-14T05:24:21-04:00https://universityofrochester.jobs/EBE401B3456C464AA2312DFE06DA024E26Ambulatory Tech 2
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Job ID
251605
Location
Strong Memorial Hospital
Full/Part Time
Full-Time
Regular/Temporary
Regular
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**Opening**
Full Time 40 hours Range URCA 204 Sleep Medicine/Ambul Nrsg
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Administrative Coordinator III2024-03-14T05:24:21-04:00https://universityofrochester.jobs/EE19B526885843EA81F5629999ACEE4C26Responsibilities
We are seeking a highly motivated and organized individual to join our team as a Faculty Talent Acquisition Coordinator (Administrative Coordinator III), reporting to the Director of Faculty Talent Acquisition. In this role, you will collaborate with various individuals such as Deans, Chairs, Physicians, Department Administrators, and Director of Faculty/Physician Talent Acquisition to support the recruitment process for URMC (faculty/physicians) leaders.
**As a Faculty Talent Acquisition Coordinator, you will be responsible for:**
+ Acting as the primary liaison for all onsite candidate visits, which includes escorting candidates throughout their visit, ensuring interviews remain on schedule, and any other candidate needs are met.
+ Coordinating multiple-step scheduling for the interview processes for each candidate, managing competing calendar demands.
+ Planning and implementing travel arrangements, ordering candidate lunches, and coordinating dinner reservations, and building itineraries.
+ Ensuring effective communication, support, and confidentiality for all faculty and physician candidates.
+ Creating efficient processes and implementing systems to continuously improve logistics, hospitality, and workflow.
+ Collecting and compiling feedback from faculty members after each interview.
+ Posting job openings on various job boards to support the recruitment sourcing process.
**Other administrative tasks include:**
+ Managing the Director of Faculty/Physician Talent Acquisition and Department calendar.
+ Ensuring billing/invoices are timely and charged to the appropriate department(s).
+ Ordering supplies and deliveries and is present at the Medical Center to receive the orders.
**Requirements:**
+ 2-year degree or a combination of experience and training
+ 2 years experience performing clerical, secretarial, or administrative duties
+ 1 year of customer service experience
+ Ability to work onsite 2-5 days per week
+ Experience dealing with highly confidential information
+ Strong communication skills
+ Comfortable dealing with ambiguity and using available resources to bring forward solutions.
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
**_NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required._**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Manager, IT Supply Chain Management2024-03-14T05:24:21-04:00https://universityofrochester.jobs/701823C052C14E0E982645267D1CECDC26GENERAL PURPOSE:
Oversees and directs the day-to-day operations of Supply Chain information systems and services. Oversees the design and installation of the systems and directs the operation and maintenance. Responsible for the planning, budgeting, rates, staff development and supervision as appropriate
Develops, directs, and implements enterprise wide Supply Chain Management (SCM) application enhancements, optimization and standardization support plans and initiatives. Engages stakeholders, operational leaders, and business unit subject matter experts to affirm policies and plans. Provides consulting support and guidance through key Supply Chain IT initiatives; proactively shares knowledge of technology risks and opportunities to build and improve efficiency and effectiveness of SCM functions (Procurement, Warehouse, Finance, Inventory). Participates in Projects as a Supply Chain Subject Matter Expert, collaborates in project related decision making, assists with requirements definition, prioritizes and organizes project related work and technical team activities. Provides supervisory leadership, mentorship, and coaching to direct reports to assure efficient and effective IT operations.
Serves as member of Information Systems Division’s (ISD) Management team, with organizational impact focused on operational implementation over the short term.
**RESPONSIBILITIES:**
+ Responsible for the oversight of specific information systems and services in support of business continuity and day to day operations. Manages administrative responsibilities related to specific information systems and services.
+ Employs technical and administrative expertise in the development of specifications for information systems and services in support of University of Rochester objectives. Analyzes operational aspects of assigned areas and prepares activity/progress reports and recommendations for improvements.
+ Organizes, directs and supervises activities for assigned areas of responsibility. Hires and manages all aspects of performance and initiates personnel actions. Plans and implements staff training programs.
+ Assists in the diagnosis and remediation of technology incidents including hardware, software, systems and information security problems. Collaborates with, and advises, user departments with regard to feasibility of systems and procedures.
+ With leadership, maintains responsibility for the 24 hour a day, uninterrupted operation of the University information systems and services.
+ Keeps abreast of trends and technical developments in the field by self-study, participating in job-related seminars, courses, or conferences, and liaison with vendors. May represent the University in organizations and initiatives at the local, state, and national level as appropriate.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree required
+ 5 years of relevant experience or equivalent combination of education and experience required
+ Experience in higher education field, medical, technical or healthcare setting preferred
+ ERP/Supply Chain Technology and operational knowledge/experience, Allscripts, Veradigm, Workday or other preferred
+ Business Relationship management and partnering expertise preferred
+ Consistent track record of managing and delivering timely and accurate results in a fast-paced environment preferred
+ Critical thinking, problem-solving, strong organizational and follow-up skills; ability to independently prioritize work preferred
+ Excellent communication skills: Ability to communicate technical solutions with non-technical counterparts preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Lead Communications Specialist2024-03-14T05:24:21-04:00https://universityofrochester.jobs/F1D54DF3ADA3487F9EBAE2D48D7A5E1926Responsibilities
**OVERVIEW:**
+ The Lead communications specialistfor the Laboratory for Laser Energetics (LLE) develops and implements communications strategies to enhance LLE's and the University of Rochester's reputation as a top-tier research facility and the leading academic institution advancing laser technology, fusion, and high-energy-density science at scale.
+ The Lead communications specialist is responsible for proactively pursuing national and international media coverage for significant scientific research to raise the visibility of LLE and the University in the United States and abroad.
+ In addition to setting strategy, the position produces a high volume of original content for print and digital channels and must be adept at multimedia storytelling.
+ TheLead communications specialistprovides counsel and support for LLE’s senior directors, including leadership messages and high-impact presentations. Must possess the necessary experience and judgement to counsel on effective communication approaches.
+ Must possess a keen interest in science and have relevant experience synthesizing complex scholarly writing and concepts.
**KEY RESPONSIBILITIES:**
**Develop and Implement Communications Strategy**
+ Regularly meets with LLE senior leadership to understand communications priorities and audiences. Collaborates with management and scientific staff to ensure alignment of communication efforts with organizational objectives.
+ Identifies key messages and narratives to effectively communicate the laboratory's research, achievements, and societal impact.
+ Creates comprehensive communication strategies with associated KPIs, aligned with the laboratory's goals and priorities.
**Executive Communications and Thought Leadership**
+ Serves as a trusted advisor to the laboratory's leadership team, providing strategic guidance and support on communication matters.
+ Positions the laboratory and its leadership team as thought leaders in scientific research and innovation.
+ Identifies speaking opportunities, conferences, and events to showcase the laboratory's expertise and achievements.
+ Assists senior administrators in crafting key messages, speeches, presentations, and talking points for high-impact internal and external engagements.
**Content Creation**
+ Collaborates with scientists and researchers to translate complex scientific findings into accessible content for various audiences.
+ Develops and delivers strategy-based communications through the most effective channels for print and digital communications. Produces compelling multimedia stories for both internal and external channels, including website, newsletters, and social media.
+ Coordinates with other communications professionals and business partners across the University to share and amplify content.
**Media Relations and Outreach**
+ Establishes and maintains regional, national, and international media contacts. Pursues media coverage creatively in a variety of markets.
+ Develops and executes targeted media pitches to secure coverage of the laboratory's research, initiatives, and achievements in relevant media outlets.
+ Collaborates with scientists and researchers to identify potential media opportunities and provides them with media training and support to effectively communicate key messages.
+ Develops and maintains relationships with key stakeholders including government agencies, funding bodies, academic institutions, and community organizations.
+ Stays apprised of issues, trends, innovations, current events, and policy developments relevant to the laboratory's areas of research.
**Performance Measurement and Reporting**
+ Establishes metrics and key performance indicators (KPIs) to evaluate the effectiveness of communication efforts.
+ Monitors and analyzes communication activities, tracks media coverage, and prepares regular reports for senior management.
+ Applies analytical skills to improve content performance and delivery.
+ Recommends and executes the improvement of current channels and the development of additional channels to achieve communications objectives.
**QUALIFICATIONS:**
+ Bachelor's degree in Communications, Journalism or related field required.
+ 7 years of relevant experience required or equivalent combination of education and experience.
+ Understanding and compliance with HIPAA requirements required.
+ Demonstrated proficiency in writing and editing content based on target audience required.
+ Strong verbal, written and interpersonal communications skills required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Security Ambassador, MAG2024-03-14T05:24:20-04:00https://universityofrochester.jobs/D6AB0E141466468FB5AA42E1F3AC53E726GENERAL PURPOSE:
Provide staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art collection. Welcomes staff, guests and vendors and relays information and direction of routine and limited nature. Performs time sensitive rounds to observe and contribute to a safe and secure environment for museum members, guests, volunteers, staff, collections, facilities and grounds.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Deliver exceptional customer service experience to museum guests.
+ Gain knowledge of art collection, museum activities and special events to effectively answer questions and direct guests.
+ Observe and protect the art collection by patrolling assigned areas.
+ Work closely with UR Public Safety & MAG Facilities Director to ensure safe and smooth operations.
+ Report unusual behavior and injuries to UR Public Safety Officer.
+ Have awareness of the physical building and report problems.
+ Tactfully enforce and explain Museum rules.
+ Defuse disturbances without interrupting the orderly flow of museum business.
+ Maintain a professional demeanor under pressure.
+ Develop and maintain positive working relationships.
+ Be a supportive team member to reach common goals.
+ Assist with safe evacuation during emergencies.
+ Distribute and secure employee keys.
+ Maintain sign in/out key logs.
+ Monitor surveillance cameras for suspicious activity.
+ Sign for packages and artwork.
+ Monitor building equipment controls.
+ Required to work weekends, some evenings, some holidays, and Clothesline Festival.
+ Proficient in the use of phone and 2-way radio.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or completed GED required or equivalent combination of education and experience. Prior experience in customer service is a plus. Excellent communication and interpersonal skills required. Microsoft/Outlook skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $15.00 - $19.86 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Hospital Medicine Procedural Team - Nurse Practitioner/Physician Assistant2024-03-14T05:24:05-04:00https://universityofrochester.jobs/C1C0D5E9DCBC4F4C96FD559C6B9706B126Responsibilities
The APP for this service will be responsible for independently performing bedside procedures and ensuring specimen delivery to the lab when appropriate. Current procedures include lumbar puncture, thoracentesis, paracentesis, central line placement, and peripheral vascular access. Ultrasound skills will be taught and utilized for all procedures. The APP will understand the indications and contraindications to each procedure. The APP will coordinate with referring in-house services for scheduling and performing these procedures under supervision of procedural hospitalist attending. The APP will be responsible for performing post-procedure follow-up as needed, and monitor for complications during the post-procedure period.¿The APP will collaborate with other members of the procedure team to ensure daily office administrative work is completed in a timely manner (scheduling, responding to emails, stocking supplies, chart reviews for quality assurance, etc.).
Prior procedural experience is preferred but not required. Candidate must be motivated to learn and become experts in the procedures. The APP will be trained in each of the bedside procedures and be integrated as a member of the hospitalist procedure team. Once proficiency in procedures is achieved, part of the role as a team member will be to participate in the education of learners (rotating resident physicians, students, and new employees), using clinical learning experiences, knowledge sharing, and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** FT position available, weekends and holidays per unit policy(USA-NY-Rochester) Affirmative Action Program Director2024-03-13T05:31:16-04:00https://universityofrochester.jobs/9736B075502E4CE9AAA2C21078518EF426GENERAL PURPOSE:
At the direction of the Associate VP for Civil Rights Compliance & Title IX Coordinator, implements, evaluates, strategically plans for, and oversees institution-wide programs promoting and ensuring compliance with affirmative action and equal opportunity obligations, goals, and objectives for academic and non-academic staff including overseeing the production of the annual affirmative action plan. Maintains compliance processes that are clear and accessible to members of the University of Rochester community. Oversees information on equity complaint processes and non-discrimination policies of the University, identifies potential gaps and makes recommendations for improvement. Partners with industry consultants, Human Resources, and key operational leaders to follow up on the results of the affirmative action plan. Guides leaders in planning remedies, educates on best practices and is a subject matter expert on Affirmative Action and the Executive Order 11246 (Section 503 of the Rehabilitation Act of 1973, and the Vietnam Era Veterans Readjustment Assistance Act of 1974 - VEVRAA.)
**JOB DUTIES AND RESPONSIBILITIES:**
**Strategic** **Leadership**
+ Directs the strategic development, implementation, and administration of the University's OFCCP - Affirmative Action Program.
+ Strategically aligns the affirmative action program efforts beyond compliance to create sustainable transformative change to the climate and culture of the organization to reflect an increase in an engaged workforce that supports EDI.
+ Leverages internal collaborations with stakeholders to promote greater visibility of the application, hire, promotion, compensation, and separation data to support all EDI programs/initiatives enterprise-wide.
+ Develops and strengthens relationships with the Office of Disability Resources, Veterans Alliance, and Human Resources to collaborate on enterprise-wide accessibility and access.
+ Develops new and re-imagines existing internal business relationships across the institution for retention strategies to address underemployment in underutilized job codes
+ Develops and manages outreach efforts with University departments, community-based organizations, and state and federally funded programs to create job/career pathways to underutilized job codes
**Compliance Management**
+ Acts as key point of contact for industry consultants. Coordinates review and dissemination of the University’s Affirmative Action Plan.
+ Works collaboratively with AVP for Civil Rights Compliance to develop objectives and activities based on organizational goals. Conducts and assists with the development of long- and short-range goals.
+ Provides technical advice, problem-solving assistance, and policy interpretation to the AVP of Civil Rights Compliance and other operational leaders.
+ Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting Affirmative Action. Identifies trends that could affect organizational objectives and interprets relevant laws and policies to advise accordingly.
+ Partners with Human Resources to follow up on Affirmative Action plans and good faith efforts.
+ Prepares and delivers presentations about program goals and outcome measures to operational leaders.
**AAP Data Collection & Analysis**
+ Utilizes University systems to extract data for progress toward underutilization goals for OFCCP job codes focused on mitigating the risks of adverse impact.
+ Analyzes and/or partners with external consultants to analyze data to determine the effectiveness of Affirmative Action efforts and to build recruitment strategies.
+ Generates AAP reports related to strategic efforts, measurable results, and SWOT analysis specific to federal, state, and local civil rights laws and regulations.
**AAP Development & Evaluation**
+ Writes, edits, and administers the annual affirmative action plan, and evaluates the effectiveness of the plan by identifying barriers, challenges, progress, and goal attainment.
+ Provides re-direction, problem-solving, and recommendations to the AVP of Civil Rights Compliance and other key stakeholders to ensure compliance.
+ Benchmarks with other institutions to research best practices and strategies.
+ Designs, implements, and monitors self-audit systems to ensure University programs and processes comply with regulatory standards
+ Designs source meetings to support Talent Acquisition and address underutilized job codes.
+ Manages information for the Affirmative Action webpage to ensure accuracy and alignment with University Policy 100, 102, and 106.
**Compliance Education**
+ Presents underutilization findings to departments and leaders; provides resources and direction for documenting good faith efforts, diversifying candidate pools, and remediating recruitment and retention strategies as needed. Communicates available data and results related to placement goals to assist departments/schools in achieving success toward underutilization goals.
+ Develops, manages, and facilitates affirmative action compliance and best practices training specific to front line managers, human resource business partners, departments, faculty, staff, and community agencies.
**Staff Management**
+ Provides ongoing supervision and training, and conducts performance reviews of assigned staff.
+ Seeks advice from the Assistant Director of Budgets and Operations to manage personnel issues and actions
+ Discovers team needs, develops clear project roadmaps, and leads team in executing priorities based on needs
Other duties as assigned
**QUALIFICATIONS:**
+ Master’s degree in a relevant field required.
+ 5 years of professional experience in Affirmative Action or Human Resources required;
+ Or an equivalent combination of education and experience required.
+ Experience working in Higher Education preferred.
+ In-depth knowledge of the federal and state laws, Executive Order 11246, and related Affirmative Action obligations, Equal Employment Opportunity (EEO), and equity, diversity and inclusion preferred.
+ Professional experience with the Americans with Disabilities Act (Title II), Title VI of the Civil Rights Act of 1964 (Title VI), Title VII of the Civil Rights Act of 1964 (Title VII), and other federal and state anti-discrimination laws and requirements preferred.
+ Knowledge of the Civil Rights Act of 1964, 1991 Civil Rights Act, the Americans with Disabilities Act, Title IX of the Education Amendments, Affirmative Action, Equal Employment Opportunity, and other related regulations required;
+ Knowledge of trends and issues impacting diversity, equity, and inclusion in higher education and/or academic medicine required;
+ Strong conflict resolution skills required;
+ Excellent oral and written communication skills; exceptional interpersonal skills required;
+ Ability to research and interpret information/reports required;
+ Ability to eloquently manage and resolve complex issues within equity, diversity, and inclusion and social justice required;
+ Ability to maintain sensitive and confidential information required;
+ Excellent time management and organizational skills required;
+ Ability to manage multiple projects to deadline amidst competing priorities required;
+ High level of strategic thinking, personal initiative, and innovation required;
+ Experience with SHRM Knowledge-based competencies preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $107,224 - $160,846 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:16-04:00https://universityofrochester.jobs/81F45F3B7E964EEB9BDA524B0A26611926POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Security Rep II, MAG2024-03-13T05:31:16-04:00https://universityofrochester.jobs/09AB3B77A22E48FBB902BD43F49B621826GENERAL PURPOSE:
Provide staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art collection. Welcomes staff, guests and vendors and relays information and direction of routine and limited nature. Performs time sensitive rounds to observe and contribute to a safe and secure environment for museum members, guests, volunteers, staff, collections, facilities and grounds.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Deliver exceptional customer service experience to museum guests.
+ Gain knowledge of art collection, museum activities and special events to effectively answer questions and direct guests.
+ Observe and protect the art collection by patrolling assigned areas.
+ Work closely with UR Public Safety & MAG Facilities Director to ensure safe and smooth operations.
+ Report unusual behavior and injuries to UR Public Safety Officer.
+ Have awareness of the physical building and report problems.
+ Tactfully enforce and explain Museum rules.
+ Defuse disturbances without interrupting the orderly flow of museum business.
+ Maintain a professional demeanor under pressure.
+ Develop and maintain positive working relationships.
+ Be a supportive team member to reach common goals.
+ Assist with safe evacuation during emergencies.
+ Distribute and secure employee keys.
+ Maintain sign in/out key logs.
+ Monitor surveillance cameras for suspicious activity.
+ Sign for packages and artwork.
+ Monitor building equipment controls.
+ Required to work weekends, some evenings, some holidays, and Clothesline Festival.
+ Proficient in the use of phone and 2-way radio.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school diploma or completed GED required or equivalent combination of education and experience.
+ Prior experience in customer service is a plus.
+ Excellent communication and interpersonal skills required. Microsoft/Outlook skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Human Subject Research Spec I2024-03-13T05:31:16-04:00https://universityofrochester.jobs/11A9272C37BA4540B7985CE50EC39CD426Responsibilities
**Position Summary:**
Coordinates the activities associated with human subject research.
**Responsibilities:**
+ Coordinates the administrative details required to initiate and conduct human subject research, including receiving, distributing and explaining study information, such as protocol and human subject recruitment materials, to immediate team members and relevant others.
+ Assists in human subject recruitment and screening activities, including reviewing study site patient databases and office records for patients that meet the protocol inclusion criteria. May participate in developing recruitment strategies. May conduct telephone interviews to screen potential study candidates. Reviews medical chart history with Principal Investigator to verify inclusion criteria are met before enrollment.
+ Conducts visits to ensure research participant adherence with protocol requirements, such as taking of medications, proper use of device, and/or other interventional activities, to document adverse events and report to senior study staff, PI, Institutional Review Board (IRB), Sponsor, and/or any other required recipients or entities. Ensures all data are collected and secured within approved parameters and procedures.
+ Ensures all immediate and extended team members understand and adhere to all aspects of all approved protocols, procedures, and standards for documentation and communication. Under general direction from the Principal Investigator (PI), trains staff on details of protocol, including inclusion and exclusion criteria, informed consent procedures, study activities, source documentation and case report form (CRFs) completion, and adverse event reporting.
+ Reviews and documents the dispensing and returning of study materials, such as study drugs and devices. Ensures additional training is provided to ensure changes to protocol and documents are communicated and adhered to.
+ Acts as liaison with Sponsor’s Monitor to provide data clarifications, reviews study protocols, ensures thorough understanding and communication, responds to questions that arise during the study, communicates and documents adverse events as advised by the PI and ensures regulatory and other documents, such as consent forms and CRFs, are complete, accurate, and available for review. Communicates with Sponsor to clarify data queries to determine report format. Prepares for, participates in, and serves as liaison for scheduled Sponsor monitoring visits (i.e. pre-study inspection, initiation, on-going and close out visits).
+ Keeps current with all federal, state, sponsor, and institutional policies and laws, standard operating procedures, and guidelines and makes recommendations. Demonstrates accountability for continuous learning in accordance with Good Clinical Practice standards and guidelines. Keeps current with industry standards, best practices, and trends in therapeutic areas relevant to research studies. Makes recommendations and implements changes as appropriate.
**Qualifications:**
+ Bachelor’s degree required
+ or equivalent combination of education and experience required
+ 6 months in the Human Subject Research Coordinator Trainee program preferred
+ Word processing and data analysis software preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Security Rep II, MAG2024-03-13T05:31:16-04:00https://universityofrochester.jobs/23E6D8A16C5648A48E4CF78F3E04BEAD26GENERAL PURPOSE:
Provide staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art collection. Welcomes staff, guests and vendors and relays information and direction of routine and limited nature. Performs time sensitive rounds to observe and contribute to a safe and secure environment for museum members, guests, volunteers, staff, collections, facilities and grounds.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Deliver exceptional customer service experience to museum guests.
+ Gain knowledge of art collection, museum activities and special events to effectively answer questions and direct guests.
+ Observe and protect the art collection by patrolling assigned areas.
+ Work closely with UR Public Safety & MAG Facilities Director to ensure safe and smooth operations.
+ Report unusual behavior and injuries to UR Public Safety Officer.
+ Have awareness of the physical building and report problems.
+ Tactfully enforce and explain Museum rules.
+ Defuse disturbances without interrupting the orderly flow of museum business.
+ Maintain a professional demeanor under pressure.
+ Develop and maintain positive working relationships.
+ Be a supportive team member to reach common goals.
+ Assist with safe evacuation during emergencies.
+ Distribute and secure employee keys.
+ Maintain sign in/out key logs.
+ Monitor surveillance cameras for suspicious activity.
+ Sign for packages and artwork.
+ Monitor building equipment controls.
+ Required to work weekends, some evenings, some holidays, and Clothesline Festival.
+ Proficient in the use of phone and 2-way radio.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school diploma or completed GED required or equivalent combination of education and experience.
+ Prior experience in customer service is a plus.
+ Excellent communication and interpersonal skills required. Microsoft/Outlook skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Call Center Representative II2024-03-13T05:31:16-04:00https://universityofrochester.jobs/260136A42E374F379BF22C10CCDFA12C26GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Project Assistant I - Associate Business Analyst2024-03-13T05:31:16-04:00https://universityofrochester.jobs/46C3F26C8E9146DBAC1E7D8A76BC0E0426POSITION SUMMARY:
Project Assistant will work under the direction of a Senior Solution Architect to help establish or improve a number of business processes employed within University IT.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
Assist with the development of the Enterprise Architecture Practice and the services that are offered
Assit with the implementation of a planned architecture review committee
Assist with the creation of Business Architecture as they relate to University IT architecture initiatives
Helping develop the initial features for our Cloud Center of Excellence including:
+ Creating a charter to define the intended outcomes of the CCOE
+ Developing and beginning to execute a plan for how to better communicate and promote our cloud capabilities to our customers
+ Surveying our various users to facilitate enablement through training opportunities
Organize and rationalize data gathered for proposal to governance committees and senior leadership.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required.
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required.
+ Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I - Associate Cloud Engineer2024-03-13T05:31:16-04:00https://universityofrochester.jobs/5E50B2725FD44E06BD08DE9BD56BF3E126POSITION SUMMARY:
Project Assistant will work under the direction of a Senior Cloud Architect to help establish or improve a number of operational processes and the overall security posture within the various cloud platforms utilized by the University.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
+ Work under direction of the Cloud Architect or project managers and with latitude for the exercise of independent judgment and initiative to assist with and/or actively lead activities pertaining to the assigned project.
+ Work with members of the organization to evaluate existing University and IT Security policies to determine additional policy needed for IT cloud infrastructure.
+ Use peer institutions to develop rationale for policies and guidelines appropriate for cloud services.
+ Organize and rationalize data gathered for proposal to governance committees and senior leadership.
+ Assist with implementation of approved cloud security policies
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required.
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required.
+ Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Human Sub Research Spec II2024-03-13T05:31:16-04:00https://universityofrochester.jobs/87794FB74648492D8A062A57FF12BB7B26GENERAL PURPOSE:
The position is to join a dynamic and very busy research clinic with multiple contracts with the NIH and pharmaceutical companies. Studies currently being conducted include observational studies of respiratory illnesses such as influenza and COVID19, phase 1-3 vaccine studies, studies in therapeutic agents in both adult and pediatric populations. Applicants should be able to work with a variety of subjects and have clinical research experience and under general direction and with latitude for independent judgment assume full responsibility for various clinical projects as outlined below.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Administers all protocol required study procedures on subjects which include but are not limited to nasal swabs, nasal washes, venipuncture, urine collection. Review and interpret study guidelines for next steps necessary for the processing and/or shipment of samples. This may require home visits and visits conducted under stringent precautions.
+ Organizes the recruitment of adult study subjects; screen potential study participants who have expressed preliminary interest, collecting the necessary data to initiate the study visit, perform informed consent procedures: screening of potential subjects for inclusion/exclusion criteria including obtaining Informed Consent.
+ Designs, develops, implements, monitors and manages systems and procedures for the purpose of tracking study progression. Collect and maintain subject data into designated subject databases and managed regulatory binders for assigned studies. Participate in entering the study data into appropriate data, ensuring all data meets study specific requirements.
+ Trains research coordinators and other staff about activities associated with conducting human subject research specific to study protocols and generally in compliance with Good Clinical Practice (GCPs) guidelines and sponsor requirements. Facilitate daily coordination of clinical trial activities for the infectious disease research clinic including but not limited to disease of respiratory pathogens such as COVID19, Influenza and RSV.
+ Develops, implements and monitors systems and methods to ensure quality, safety, efficiency, and consistency in the processing of human subject research data. Contribute to the design of the study protocol processes including the development and maintenance of standard operating procedures; design study data entry forms.
+ Conduct quality checks and prepare documents for and participate in external monitoring visits. Assist with communication with regulatory bodies including the NIH and pharmaceutical sponsors.
+ Ensures the integrity and security of all study data at all times. Initiates, monitors and ensures that all protocol activities are standardized across study sites. Implements immediate and appropriate corrective action when inconsistency of activities is identified. Ensures compliance in the reporting of subject serious adverse events (SAE) and filing of these in a timely manner to sponsors and IRBs.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree required
+ And 3 years of experience in human subject research coordination; or an equivalent combination of education and experience required.
+ Experience as Human Subject Coordinator I preferred.
+ Knowledge of word processing and data analysis software preferred.
+ Experience as a Human Subject Research Coordinator preferred.
+ 2-3 years of clinical research experience preferred.
+ Independent and organized professional with superior interpersonal skills, sound judgment and good oral and written communication skills preferred.
+ Professional Research Coordinator Certification (i.e., SoCRA or ACRP) preferred
+ Nursing Degree – RN or other advanced degree pertaining to clinical or healthcare research preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $50,752 - $71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Security Rep II, MAG2024-03-13T05:31:16-04:00https://universityofrochester.jobs/943C5E33A2ED467B9D17133991302EBC26GENERAL PURPOSE:
Provide staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art collection. Welcomes staff, guests and vendors and relays information and direction of routine and limited nature. Performs time sensitive rounds to observe and contribute to a safe and secure environment for museum members, guests, volunteers, staff, collections, facilities and grounds.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Deliver exceptional customer service experience to museum guests.
+ Gain knowledge of art collection, museum activities and special events to effectively answer questions and direct guests.
+ Observe and protect the art collection by patrolling assigned areas.
+ Work closely with UR Public Safety & MAG Facilities Director to ensure safe and smooth operations.
+ Report unusual behavior and injuries to UR Public Safety Officer.
+ Have awareness of the physical building and report problems.
+ Tactfully enforce and explain Museum rules.
+ Defuse disturbances without interrupting the orderly flow of museum business.
+ Maintain a professional demeanor under pressure.
+ Develop and maintain positive working relationships.
+ Be a supportive team member to reach common goals.
+ Assist with safe evacuation during emergencies.
+ Distribute and secure employee keys.
+ Maintain sign in/out key logs.
+ Monitor surveillance cameras for suspicious activity.
+ Sign for packages and artwork.
+ Monitor building equipment controls.
+ Required to work weekends, some evenings, some holidays, and Clothesline Festival.
+ Proficient in the use of phone and 2-way radio.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school diploma or completed GED required or equivalent combination of education and experience.
+ Prior experience in customer service is a plus.
+ Excellent communication and interpersonal skills required. Microsoft/Outlook skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Security Rep II, MAG2024-03-13T05:31:16-04:00https://universityofrochester.jobs/A3AD3623CED84BEE8D2E7B328F56568026GENERAL PURPOSE:
Provide staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art collection. Welcomes staff, guests and vendors and relays information and direction of routine and limited nature. Performs time sensitive rounds to observe and contribute to a safe and secure environment for museum members, guests, volunteers, staff, collections, facilities and grounds.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Deliver exceptional customer service experience to museum guests.
+ Gain knowledge of art collection, museum activities and special events to effectively answer questions and direct guests.
+ Observe and protect the art collection by patrolling assigned areas.
+ Work closely with UR Public Safety & MAG Facilities Director to ensure safe and smooth operations.
+ Report unusual behavior and injuries to UR Public Safety Officer.
+ Have awareness of the physical building and report problems.
+ Tactfully enforce and explain Museum rules.
+ Defuse disturbances without interrupting the orderly flow of museum business.
+ Maintain a professional demeanor under pressure.
+ Develop and maintain positive working relationships.
+ Be a supportive team member to reach common goals.
+ Assist with safe evacuation during emergencies.
+ Distribute and secure employee keys.
+ Maintain sign in/out key logs.
+ Monitor surveillance cameras for suspicious activity.
+ Sign for packages and artwork.
+ Monitor building equipment controls.
+ Required to work weekends, some evenings, some holidays, and Clothesline Festival.
+ Proficient in the use of phone and 2-way radio.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school diploma or completed GED required or equivalent combination of education and experience.
+ Prior experience in customer service is a plus.
+ Excellent communication and interpersonal skills required. Microsoft/Outlook skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.92 - $23.69 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Outpatient Access Rep III2024-03-13T05:31:16-04:00https://universityofrochester.jobs/AD80D6C1439E4A58B93E74C11280CFF326POSITION SUMMARY:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists Clinic Supervisor or Manager through operational support and personnel related matters, including performance evaluations, and developing plans for improvement in staff member’s completion of assigned activities.
**TYPICAL DUTIES** **:**
+ Training- Coordinates all activities around staff training both internal and external to department. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in-services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
+ Leadership- Assists with personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
+ Outpatient Access Representative- Performs duties of Outpatient Access Representatives as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
+ Template Management- Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
+ Financial Account Management- On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to Supervisor for updates to workflows.
+ Coordination of Activities- Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
+ Customer Interaction- Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver. Implements activities with Outpatient Access staff that will improve customer satisfaction.
Other duties as assigned
**QUALIFICATIONS** **:**
+ High School Diploma and 2 years of experience in an administrative capacity or customer service field; or an equivalent combination is required.
+ Medical terminology experience is required.
+ Demonstrated customer relations skills are preferred.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Chief of Staff, OEI2024-03-13T05:31:16-04:00https://universityofrochester.jobs/B70737043A61401FB071067D7A60AF7126GENERAL PURPOSE:
The Chief of Staff reports to the Vice President for Equity and Inclusion/Chief Diversity Officer and coordinates all Office of Equity and Inclusion (OEI) activities in support of institutional priorities. The Chief of Staff is charged with maximizing the effectiveness of OEI through strategic planning, change management, implementing streamlined processes and procedures, digital transformation, personnel management, and OEI professional development. The Chief of Staff is deputy to the Vice President for Equity and Inclusion and ensures that the Vice President is positioned for success regarding scheduling, communications, administration, and workflow.
**JOB DUTIES AND RESPONSIBILITIES:**
**LEADERSHIP**
+ Acts as the principal aide to the Vice President to coordinate all activities in support of institutional priorities.
+ Organizes OEI personnel into flexible interdisciplinary teams to achieve strategic aims
+ Prepares or assists with reports, briefings, presentations, and responses on DEIJ and strategic issues, as appropriate.
+ Serves as a member of the Vice President’s Leadership team
+ Supervises, trains, and evaluates all OEI Division Directors
+ In conjunction with division directors, supervises, hires, trains, and evaluates OEI staff to coordinate relevant information and to create/implement workflows and projects that anticipate or respond to needs of the Vice President.
+ Continually improves and seeks professional development opportunities/feedback on supervision style and approaches to better enhance staff development, morale, and cohesion.
+ Scans the horizon for what may happen and what may be coming
+ Manages meeting, strategy, and oversees creation of briefing materials for Vice President.
**RELATIONSHIP DEVELOPMENT & ENGAGEMENT MANAGEMENT**
+ Manages Vice-Presidential engagement / prioritize engagement / coordinate with advancement, events, planning, and other liaisons
+ Oversees strategic coordination and management of Vice-Presidential schedule.
+ Maintain a positive working relationship with key internal and external stakeholders; represent OEI well in all communications and actions
**STRATEGY**
+ Coordinates leadership team projects, forecasting, and strategy.
+ Gathers data and information and provides analysis for Vice President and leadership team to support executive decision-making.
+ Coordinates OEI team to support and anticipate Vice-Presidential needs, strategic meetings, relationship development, and planning.
+ Researches trends and provides comparative and benchmark data to place office achievements in context.
+ Maintains OEI focus on priority objectives
+ Leads quarterly strategic planning retreat for leadership team, during which priority objectives are clarified, placed in context within the institution’s strategic plan, and evaluated for progress
+ Provides guidance regarding best practices for strategic initiatives, including use of digital tools for efficiency and efficacy
+ Ensures that OEI strategic initiatives are in alignment with university strategic plan
+ Analyzes OEI decisions and opportunities using Vice President’s approved heuristic and clearly communicates results
**PROJECT MANAGEMENT**
+ Manages operations, events, scheduling, staff, and budget in OEI to support institutional priorities.
+ Oversees all OEI interdisciplinary project teams to ensure projects are completed on time and on budget
+ Serves on various cross-functional teams to promote the vision and direction of the Vice President and OEI.
**DIGITAL TRANSFORMATION**
+ Conducts annual (minimum) technology analysis to ensure that digital tools are appropriate and sufficient.
+ Makes decisions regarding the optimal technology stack for each DEIJ strategic initiative and project.
+ Deploys Agile methodology to implement innovative strategies without disrupting traditional operations.
+ Designs and develops bespoke digital tools to cut down on manual work and eliminate redundancy.
+ Directs the development and management of relational databases to enhance tracking, reporting, and trendspotting.
+ Leverages technology to support team building and morale.
+ Directs the implementation of technological solutions to increase OEI’s reach across campuses.
**PROFESSIONAL DEVELOPMENT**
+ Oversees professional development for OEI staff, ensuring that OEI team members are positioned to use DEIJ best practices when completing assignments
+ Designs curriculum for OEI Grand Rounds to consistently expose team members and interested guests to the latest thinking in DEIJ
+ Provides/institutes coaching and mentorship for OEI staff on how to be most effective in the work place
+ Establishes and ensures implementation of workplace standards and behavioral norms
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelors degree required
+ Master’s Degree preferred.
+ 7-10 years of related experience in a leadership role, higher education, academic medicine or related functional area.
+ Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at UR required.
+ Ability to collaborate cross-functionally in the office environment and to interface with various university stakeholders and constituents required.
+ Ability to embrace and drive change and to organize and effectively manage multiple priorities, programs, and projects required.
+ Exceptional communication (written, oral, presentation). Demonstrated proficiency designing and delivering presentations required.
+ Strong experience leading teams and developing positive relationships, partnerships, and alliances required.
+ Demonstrated experience with digital transformation and/or designing digital tools to improve efficiency required.
+ Experience managing cross-disciplinary teams required.
+ Experience performing analysis of complex programs and implementing large-scale changes for improvement required.
+ Experience publishing and disseminating research findings in written and/or oral presentation at national/international conferences or venues required.
+ Demonstrated experience coaching direct reports to gain critical professional skills required.
+ Strong operational background with a focus on optimizing processes, streamlining workflows, and improving efficiency required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $138,736 - $208,083 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I - Security Awareness Marketing2024-03-13T05:31:16-04:00https://universityofrochester.jobs/B941162067B7429982EA9BDB9698BEBB26POSITION SUMMARY:
Project Assistant – Security Awareness Marketing will work under the direction of the Information Security Manager. The security awareness specialist will use creative marketing techniques to provide Information Security education and awareness to UR Staff, Students and faculty and assist with preparations for the Cyber Security Awareness Month activities in October 2024.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
Work under the guidance of the department Information Security Manager and administration teams to assist with and/or actively lead activities pertaining to the assigned project including:
+ Assist with developing engaging and informative training and awareness education.
+ Assist with preparations for the October 2024 Cyber Security Awareness Month activities
+ Collaborate with the security team and other stakeholders to align the awareness and education objectives with the overall security strategy and goals.
+ Continuously research and stay updated on the latest security trends, threats, and best practices, and incorporate them into the programs as needed.
+ Evaluate and improve the awareness and education programs based on the feedback and outcomes, and ensure they are relevant, engaging, and impactful.
Learn and utilize cybersecurity processes and tools to market cybersecurity awareness throughout the organization.
Track lessons learned throughout assignment for presentation to UIT leadership team.
Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Technician III2024-03-13T05:31:16-04:00https://universityofrochester.jobs/C369B00A41344D35B18363A27869C53E26GENERAL PURPOSE:
Works as a member of the RCL Biobank Team responsible for (i) consenting patients, (ii) patient sample (tissue and blood) collection, (iii) processing of samples, and (iv) related data entry/tracking/documentation and reporting, with all duties performed per established SOPs. Performs complex laboratory assignments, planning and conducting experiments of limited scope or a portion of a larger and more diverse project. Leads tasks associated with research activities and lab support for lower-level technicians. Serves as unit operations liaison to ensure compliance with departmental or University policies, procedures, and defined internal controls. Ensures accountability and stewardship of University resources in compliance with departmental standards and procedures.
**MAJOR DUTIES AND RESPONSIBILITIES:**
+ Distributes and explains study protocol information to patients, co-ordinates and obtains patient consent. Prepares for patient tissue collection (solid and liquid), attends surgeries and collects relevant information during the procedure (e.g., intra-operative ligation times, anesthesia protocol, patient health and medication data).
+ Handles, documents, catalogs, processes, and banks human tissue and liquid samples according to established SOPs and in keeping with Good Laboratory and Clinical Practice Safety Standards. Keeps current with all relevant federal, state, sponsor and institutional policies and laws.
+ Inputs patient data points to multiple secure databases. Acquires medical reports pertaining to patient surgical procedures. De-identifies patient documents in keeping with HIPAA and IRB policies. Conducts post-surgery in-patient interviews.
+ Reviews patient records and Operating Room timetables to plan team schedule for the upcoming week (including screening for daily surgery ‘add-ons’). Communicates with pathology support team to ensure study enrollment criteria are met.
+ Performs other miscellaneous lab duties as assigned.
**QUALIFICATIONS:**
+ High School diploma or equivalent and 5 years of relevant experience required
+ Associate's degree preferred
+ Equivalent combination of education and experience in laboratory research and/or biospecimen procurement required
+ Knowledge of basic Microsoft Office skills required.
+ Excellent verbal and written communication skills, and highly detail oriented required.
+ Knowledge of human anatomy and biology preferred.
+ Human Subjects Protection, must be earned and maintained within 3 months
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) RN, Wellness2024-03-13T05:31:16-04:00https://universityofrochester.jobs/C3D2B58AE533417CAFA4880B49B696E826Responsibilities
**Position Summary** – Nurses in the Center for Employee Wellness (CEW) provide direct care services to individuals and groups in a variety of settings. For individuals, this position involves assessment, intervention and evaluation of clients in biometric screening clinics, and chronic disease management and lifestyle programs. Holistic care is provided within the context of a robust coaching model using evidence and theory-based care. Nurses perform full panel biometric screenings using point of care testing (POCT) and provide real time follow up counseling and education about strategies to improve or maintain health. Nurses also refer/recommend clients to appropriate programs. In disease management and lifestyle programs, nurses manage a client case load and provide 1:1 coaching and counseling for people with chronic conditions or those wishing to maintain or improve their health. Nurse coaches work with clients over time and establish a dynamic relationship as clients work towards wellness goals. Nurses provide education and counseling to groups at organizations and to the broader community. Nurses work in a fast paced, collaborative environment where nursing expertise is valued and independent practice is realized. Nurses report to Chief Wellness Officer. Note: Typical duties and responsibilities will vary based on department needs.
**Typical Duties and Responsibilities:**
**70%** **Employee Wellness – Wellness Coach for Biometric Screenings**
+ Conduct POCT biometric screenings.
+ Interpret results from POCT and other sources such as the wellness survey, to understand the client’s risk profile
+ Integrate information in real time to develop individualized recommendations considering the client’s unique profile and presentation based on knowledge of physiology, pathophysiology, psychology, and social determinants of health
+ Assess the impact of the clients current state of health and the larger health of the community on the client’s well-being, and discuss methods to improve their well-being, as needed
+ Use critical thinking to assess, intervene and evaluate the needs of individual clients and problem solve unusual or unique clinical scenarios.
+ Identify critical clinical situations and intervene to assure immediate client safety, and provide follow up to assure continued client safety.
+ Practice cultural agility in meeting the diverse needs of individual clients.
+ Deliver care to clients in an autonomous and competency supportive environment
+ Apply motivational theory to encourage behavior change
+ Utilize expert coaching techniques to assist clients in developing wellness goals
+ Engage and encourage participant to utilize resources to make measurable improvements in their wellness goals.
+ Assure an exceptional client experience incorporating the ICARE values in daily practice.
+ Make referrals as appropriate to PCP, Condition Management, Lifestyle Management, Behavioral Health Partners, and other programs based on participant needs.
+ Use technology effectively to meet client needs.
+ Communicate with other service providers.
+ Stay current with best practices and maintain expertise in the health and wellness field.
+ May oversee other clinical staff and clerks to assure smooth administration of clinical services and/or participate in coordination of off-site clinics and group sessions.
**20%** **Employee Wellness- Wellness Coach for Lifestyle and Condition Management Programs**
+ Develop and individualized wellness plan for each client using information from a variety of sources, based on knowledge of physiology, pathophysiology, psychology, and social determinants of health.
+ Monitor the progress of the client towards goal achievement, evaluate the effectiveness of care and adapt the wellness plan as needed.
+ Conduct and coordinate intake assessments, ongoing appointments and program completions for clients enrolled in a condition management or lifestyle management program.
+ Utilize expert coaching techniques to assist clients in developing a wellness vision and wellness goals.
+ Evaluate client outcomes at end of program and establish a plan to maintain health gains.
+ Use critical thinking to assess, intervene and evaluate the care of individual clients and problem solve unusual or unique clinical scenarios.
+ Refer clients to additional resources to meet unique client needs.
+ Practice cultural agility in meeting the diverse needs of individual clients.
+ Deliver care to clients in an autonomous and competency supportive environment
+ Apply motivational theory to encourage behavior change
+ Participate in team-based care working effectively in a collaborative model.
+ Maintain coaching certification(s) as required by program.
+ Utilize evidence-based practice and best practice models in formulating care, delivering care and evaluating care.
+ Assure an exceptional client experience incorporating the ICARE values in daily practice.
+ Generate referrals to other wellness programs or care providers based on client needs.
+ Use technology effectively to meet client needs, including telehealth modalities.
+ Communicate with other service providers.
+ Represent UR Medicine Employee Wellness and University of Rochester School of Nursing at health events.
**5%** **Group Programs and Community Based Education**
+ Develop presentations and group programs as requested using the most current evidence
+ Delivers group programs and presentations in an engaging manner and adapts content and delivery based on audience needs.
+ Uses sound adult learning educational principles in both the development and delivery of programs
+ Uses various modalities to deliver content.
+ Evaluates effectiveness of group programs/ presentations.
**5%** **Professional Development**
+ Participate actively in program-based meetings*
+ Present clinical rounds to peers (including case reviews, journal club and educational updates)
+ Above two are encouraged – not required)
+ Remain current in nursing and specialty evidence
+ Orients other CEW staff, as requested
+ Participate in SON and Program based initiatives
+ Serve on committees as requested
+ Participates in quality improvement as requested
**Skills Required** **–** Licensed Registered Nurse in NYS with excellent organizational, interpersonal and communication skills and the ability to multi-task, problem-solve and adapt in a fast-paced clinical environment. Expertise in adult nursing with 3 to 5 year’s experience preferred and specialty certification desirable. Ability to apply evidenced based and theory-based assessments, interventions and evaluations to clinical situations and to adapt care as needed. Ability to work independently, exercise independent nursing judgement and use critical thinking abilities to craft individualized care. In addition, nurse should possess the desire to embrace change and to adapt to the evolving landscape of healthcare.
Regular daily travel is an essential requirement of this position, and will include some overnight clinics. Candidates must have a reliable means of transportation (reimbursement for mileage provided). Basic computer skills are essential. Wellcoaches® certification (or equivalent wellness coaching certification) required within one year of hire.
**Educational Requirements** – Baccalaureate prepared Registered Nurse with current CPR certification.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
Apply online at www.rochester.edu/JobOpp/ From “All Other Openings” page, enter keyword ‘SON’
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $66,602 - $93,205 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Nursing
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:16-04:00https://universityofrochester.jobs/C7DC2B405D6C4BAF97EFF88A5869212326POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-13T05:31:16-04:00https://universityofrochester.jobs/D728C637DCA34E0B8D7272C30505E9E126POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs requiring highly advanced secretarial skills and proficiency. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**RESPONSIBILITIES:**
**Patient Scheduling:**
Schedule office appointments and procedures for patients at multiple locations using electronic scheduling systems. Extensive use of electronic medical record system to correspond with attending physicians, midlevel providers, patients, internal customers, external provider offices, and others regarding the status of patient requests for appointments. Accurately communicate to patients various preparation requirements for procedures and other appointments in writing, by telephone, and electronically. Effectively maintain clinic schedules of multiple providers; consistently monitoring them for opportunities to improve all provider’s productivity and increase appointment availability and access for our patients. Responsible for active management of provider’s bump list, wait list and recall list.
**Administrative Support:**
Disseminate correspondence to patients per direction from providers regarding plan of care. Respond to provider’s requests to alter their master schedules as requested. Assures schedules are accurate and schedule changes are made in a timely manner. Some management and coordination of provider calendars related to attendance at conferences and conventions so as not to interfere with patient schedules. Process requests for medical information from provider’s offices in a timely manner to ensure patient receives quality care. Assures all notifications are professional and timely. Facilitate dialysis patient admission process at the direction of the provider as needed. Facilitate the process of obtaining specialty drugs for patient at the direction of the provider as needed. Scanning of medical records via OnBase.
**Patient Call Triage:**
Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction on Nephrology policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely manner. Direct visitors, callers, messages, and mail, taking independent action as appropriate to anticipate and resolve questions and problems.
**Work Queue and In Basket Management and Oversight:**
Work multiple work queues on a daily basis and maintain appropriate levels of messages in eRecord in baskets. Assist teammates with coverage of in baskets during vacations, absences and lunch periods. Respond to urgent requests within assigned work queues in a timely manner.
**Other duties as assigned.**
**QUALIFICATIONS:**
+ High School Diploma required
+ 2 years of relevant experience required; or an equivalent combination of education and experience required.
+ Strong interpersonal skills with attention to attention to detail with a patient centered philosophy.
+ Demonstrated verbal and written communication proficiencies and ability to maintain confidentiality.
+ Demonstrated customer relations skills. Experience with Microsoft Office and Electronic Health Record applications required.
+ Medical Terminology, experiences with appointment scheduling software (such as EPIC), and electronic medical records preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I - Project Management2024-03-13T05:31:16-04:00https://universityofrochester.jobs/D7EE764706D14190B41154BB56D2B65C26POSITION SUMMARY:
Project Assistant will work under the direction of the Project & Portfolio Management Office (PPMO) Manager. The PPMO at the University of Rochester is looking to hire an undergraduate or graduate student with interest in working with our Project Management team and internal clients. This internship will be focused on project management, business analysis, organizational change and training. This is a temporary internship opportunity.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
Work under the guidance of the PPMO departmentand administration teams to assist with and/or actively lead activities pertaining to the assigned projects including:
1. Project Management & Business Analyst tasks
1. Review methodology and provide feedback
2. Shadow projects and assist as needed (develop project plan, requirement documents, test plans, etc..)
3. Review main website and refresh where needed
4. Support team with PowerBI reports
5. Review current Resource Management plans
2. Organizational Change and Training
1. Assist/shadow in the development of communication plans for change initiatives.
2. Assist in drafting and distribution of communication materials (emails, newsletters, etc.).
3. Create training materials, including presentations, handouts, and online resources with guidance from lead Trainer
4. Develop surveys to gather feedback from participants to improve training content.
5. Conduct surveys or interviews to assess training needs within the organization.
6. Assist team with myURHR readiness tour and activities
Learn and utilize Project Management and Organizational Change Management processes and tools.
Track lessons learned throughout assignment for presentation to UIT leadership team.
Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required.
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team preferred.
+ No professional certification required. Must be able to travel to designated sites as assigned.
**Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - 21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Dental Access Rep III2024-03-13T05:31:16-04:00https://universityofrochester.jobs/E1F08C9991F945A8A7D078E7EF91165926GENERAL PURPOSE:
Performs functions associated with patient information processing for dental visits. Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical and dental insurance verification. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES:**
1. **Reception:** Greets patients to initiate positive experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients' special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. **Customer interaction:** Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
3. **Registration:** Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity.
4. **Appointment Scheduling:** Schedules new and return visits using the electronic medical record, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient¿s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. Collect patient payments, prepare end of day deposits and reconcile any discrepancies.
5. **Telephone Management:** Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
6. **Insurance Management:** Initiates insurance preauthorization, verification, and/or service authorization in advance of treatment through review of dental insurance benefits and requirements. Maintains working knowledge of various insurance policies and regulations.
7. **Referrals:** Processes all internal and external referrals, prioritizing referrals based on department policies. Employs tracking mechanism to ensure referral approvals and appointments are obtained in a timely manner
**QUALIFICATIONS:**
High School diploma required. 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and experience; Medical terminology experience preferred. Preferred knowledge, skills and abilities: Demonstrated ability to word process documents and enter data into a database. Demonstrated skills related to achievement of customer satisfaction. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $2452 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** TAR
**Schedule:**(USA-NY-Rochester) Project Assistant I - Technical Writer2024-03-13T05:31:16-04:00https://universityofrochester.jobs/FE49F4B1260F47749DE45B90CC9E42BA26POSITION SUMMARY:
Project Assistant will work under the direction of the Information Security Manager. The Project Assistant - Technical Writer will contribute to our efforts in promoting cybersecurity awareness and best practices within our university community. This internship provides an excellent opportunity for individuals interested in both cybersecurity and technical writing to gain valuable experience in a higher education setting.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
Work under the guidance of the department, Information Security and administration teams to assist with and/or actively lead activities pertaining to the assigned project including:
+ Collaborate with cybersecurity specialists to research, develop, and maintain knowledge-based materials on Identity & Access Management topics relevant to university students, faculty, and staff.
+ Assist in creating engaging and accessible content, including training modules, and informational resources.
+ Work closely with subject matter experts to translate technical concepts and policies into clear, user-friendly documentation and guides.
+ Support the development and delivery of cybersecurity awareness campaigns and training initiatives, including presentations, workshops, and interactive exercises.
Learn and utilize cybersecurity processes and tools to create technical documentation, training materials and awareness campaigns.
Track lessons learned throughout assignment for presentation to UIT leadership team.
Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I - IAM Cybersecurity Intern2024-03-13T05:31:16-04:00https://universityofrochester.jobs/319A7B7CD9CB4722A21C90950EE14BA426POSITION SUMMARY:
The Information Security department at University of Rochester is seeking an enthusiastic student as our IAM (Identity & Access Management) Cybersecurity Intern.
Requirements:
1. Currently enrolled as a student in a Computer Science or a similar degree program at University of Rochester or other local universities.
2. A genuine interest in software development, cybersecurity and IAM, with a desire to learn about identity and access management principles, technologies, and best practices.
3. Effective communication and interpersonal skills with the ability to work collaboratively in a team environment.
4. Prior experience or coursework in software development, cybersecurity, or system administration is preferred but no required.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
+ Work under the guidance of the department Information Security - IAM and administration teams to assist with and/or actively lead activities pertaining to the assigned project.
+ Learn and utilize IAM and SDLC processes and tools.
+ Track lessons learned throughout assignment for presentation to UIT leadership team.
+ Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
+ Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I - Metrics Specialist2024-03-13T05:31:16-04:00https://universityofrochester.jobs/476535F8720F4566BCD5102E5ECE94D726POSITION SUMMARY:
Project Assistant will work under the direction of the Information Security Manager. The Information Security Metrics Specialist is responsible for assisting the Program Management team with collecting, analyzing, and reporting on information security data and metrics. The Analyst will use various tools and methods to measure the performance, effectiveness, and compliance of the information security program and controls.
NOTE: The timeframe for this role is June 3 rd – August 9 th, 2024
**SPECIFIC RESPONSIBILITIES:**
Work under the guidance of the department Information Security and administration teams to assist with and/or actively lead activities pertaining to the assigned project including:
+ Participating in the development and maintenance of a catalog of information security metrics and key performance indicators (KPIs) aligned with the organization’s goals and objectives
+ Collecting and validating information security data from various sources, such as security tools, logs, surveys, audits, and assessments
+ Performing statistical and trend analysis on information security data and metrics
+ Generating information security reports and dashboards for various audiences, such as senior management, business units, and external stakeholders
+ Assisting with Identifying information security risks, gaps, and trends based on metrics and data analysis
+ Providing recommendations and feedback to enhance the information security program and controls
+ Collaborating with other information security teams and stakeholders to ensure alignment and consistency of metrics and reporting
+ Researching and benchmarking information security best practices and industry standards for metrics and reporting
Learn and utilize cybersecurity processes and tools to develop and maintain a catalog of Information Security metrics.
Track lessons learned throughout assignment for presentation to UIT leadership team.
Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology preferred.
+ Ability to express complex concepts effectively, both verbally and in writing preferred.
+ Solution oriented with a positive attitude preferred.
+ Strong ability to prioritize. Strong attention to detail preferred.
+ Reliable and able to establish trust with your team.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Technician I2024-03-13T05:31:16-04:00https://universityofrochester.jobs/77424988133D495EBEDF46CAF4788F6426Research Technician I
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**Opening**
Full Time 40 hours Range URG 104 Biomedical Engineering
**Strong Candidate Identified**
No job description available
**Schedule**
8 AM-4:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Sch Engineering & App Sci
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-13T05:31:15-04:00https://universityofrochester.jobs/3B4E9E1B036741949090BDC77F7CA24226POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee - Bellwood2024-03-13T05:31:15-04:00https://universityofrochester.jobs/E4C50E138AD9464DA9AE7B65FF2F371B26GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Mechanical Engineer2024-03-13T05:31:15-04:00https://universityofrochester.jobs/47464CBFC496457BB1DB45619298728126Responsibilities
**JOB DESCRIPTION**
We are in search of a Mechanical Design Engineer with a strong background in design engineering. The candidate will provide engineering solutions to a diverse range of complex technical problems throughout LLE. The ideal candidate will have in-depth knowledge of machine component design, materials, knowledge of manufacturing processes and experience with complex mechanical systems. Experience in opto-mechanics, precision mechanics, tool and fixture design, high vacuum systems, heat transfer, motion control, and/or precision metrology is desired.
**KEY RESPONSIBILITIES**
+ Develop conceptual and detailed designs of mechanical parts and assemblies based on project requirements.
+ Provide supporting safety and engineering analyses as required.
+ Prepare materials for engineering design reviews.
+ Prepare technical drawings in compliance with industry standards.
+ Work both independently and as a part of a multidisciplinary team.
**MINIMUM QUALIFICATIONS:**
+ BSME with 5+years industry experience.
+ Proficient with CAD software, Siemens NX preferred.
+ Competent with FEA software
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Orthopedic Department Trauma Division - Nurse Practitioner/Physician Assistant2024-03-13T05:30:55-04:00https://universityofrochester.jobs/59F91F68C1A4414EA37098DE107D3EBA26Responsibilities
. Work collaboratively with busy orthopedic trauma service and all members of the health care team at our new Orthopedic Center at Marketplace Mall. Applicant will provide high quality care to outpatient orthopedic trauma patients including ED follow-ups and post-op patients. Prior APP experience or orthopedic experience preferred, as APP will primarily work independently. Strong communication and clinical skills required. Must be eligible for billing. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Orthopaedic Services
**Full/Part Time:**
**Schedule:**(USA-NY-Rochester) 43600 - Heart Center- Nurse Practitioner/Physician Assistant2024-03-13T05:30:55-04:00https://universityofrochester.jobs/84976517585A46DF94399463424364A526Responsibilities
This is an exciting opportunity to work in a fast-paced inpatient cardiology unit with hard working, collaborative and flexible team members. Patient population: Adult inpatients with a focus on cardiology. Patients will be of a varied level of acuity including elective cardiology admissions, intervention cardiology procedures, adult congenital cases, and medical management. Required: NY state licensure as an NP with National Certification within 3 month of appointment or Board Certified PA. New graduates are welcome to apply. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Location:** Cardiovascular Center
**Full/Part Time:**
**Schedule:** FT position available. Days, evenings, weekends, and holidays per unit staffing policy.(USA-NY-Rochester) Comprehensive Psychiatric Emergency Program (CPEP) - Psychiatric Nurse Practitioner2024-03-13T05:30:55-04:00https://universityofrochester.jobs/9ED21642E5B6476EBCF183828C7E392D26Responsibilities
The Psychiatric Nurse Practitioner working in the Comprehensive Psychiatric Emergency Program will provide psychiatric evaluations and assessments, interventions and disposition planning for patients who present to the emergency room with urgent psychiatric mental health needs. The Psychiatric Nurse Practitioner will also be responsible for conducting consults for patients in the medical ED. The Psychiatric Nurse Practitioner will have accessibility to psychiatrist consultation within a dynamic multidisciplinary team. Strong communication, interpersonal and organizational skills a must. CPEP is a 24/7 service so the NP must also be flexible with scheduling needs of the service. The NP will also participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. Qualifications: NYS Licensure as a Psychiatric Nurse Practitioner and ANCC Board Certification (certification required by end of first year of employment). Two years of experience as a psychiatric nurse practitioner in an acute clinical setting required.
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Psychiatric Department
**Full/Part Time:**
**Schedule:** Full Time positions available, day/night rotation and rotating weekends and holidays. No on-call responsibilities.(USA-NY-Rochester) Wilmot Cancer Institute Service- Nursing Professional Developmental Practitioner2024-03-13T05:30:54-04:00https://universityofrochester.jobs/531A760CB109487687DE9963A2D112BF26Responsibilities
This is an exciting opportunity to participate in the growing oncology masters-prepared nursing practice. Responsibilities will include onboarding coordination, development of WCI nursing education, regulatory, performance improvement, and safety . Collaboration with other nursing professional developmental practitioners to meet the educational needs of staff and ensure compliance with regulatory requirements. Coordinate and develop service-based courses (e.g., preceptor course, OCN review, BMTCN review) for staff developmental opportunities. Serve as a resource/mentor to staff. Initiate projects as required, independently or for staff support, upon the direction of WCI leadership/Director of Nursing and CNO. Excellent communication skills and the ability to work in a collaborative environment are critical to success in this position. 3-5 years of oncology nursing experience and certification are preferred. A Master’s Degree is required
**Qualifications**
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $41.00-57.40
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** FT-40 hours, Days(USA-NY-Rochester) Outpatient Access Rep II - Batavia, NY2024-03-12T06:34:49-04:00https://universityofrochester.jobs/49DA9C5802C4464D9920E32CC4FC025026GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**JOB DUTIES AND RESPONSIBILITIES** :
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patient special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
High School Diploma required. 1 year of related work experience required in an administrative office or customer service field or completion of Vision Care 1, 2, 3 courses required or an equivalent combination of education and experience. Medical terminology experience preferred. Demonstrated ability to word process documents and enter data into a database preferred. Demonstrated skills related to achievement of customer satisfaction preferred. Demonstrates the ICARE values to patient, families and staff. Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-12T06:34:49-04:00https://universityofrochester.jobs/049D52124C0A4D2F85EA6562C96CEA7A26GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Radiologic Technologist 12024-03-12T06:34:49-04:00https://universityofrochester.jobs/0CDE22930EE2451C88B80563BFEF561F26GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.04 - $33.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) UI/UX Designer II2024-03-12T06:34:49-04:00https://universityofrochester.jobs/0F0E0710F862427E9F2CD3D5063855D426GENERAL PURPOSE:
Studies user's experience when interacting with University websites or online portals, making improvements based on research and insights. Identifies technical requirements and develops enhancements to online user interfaces through scenarios, sketches, story boards, user flows, wireframes, motion studies, mock-ups and prototypes. Collaborates with web designers, researchers and engineers, brainstorming concepts from the user’s viewpoint. Leads or participates in user research for refinement of ideas and concepts. Stays informed on technology and research on user preferences, identifying opportunities to apply new technologies and interaction patterns to user problems. Designs visual interface and structure, including the interface style, layout and components. Facilitates user-friendly designs that emphasize translating user processes into straightforward user interfaces (UI) and navigation flows. Identifies user profiles and UI needs through user visits and testing and leads structured analyses. Presents results of usability analyses to project teams and leaders with findings and recommendations. Establishes and maintains UI standards and style guides. Modifies UI prototype designs based on user feedback; writes specifications for final design. Ensures that the interface look and feel is intuitive, state-of-the-art and consistent.
**RESPONSIBILITIES:**
+ Collaborates with web developers, graphic designers and content strategists to refine and execute design that meet goals and brand standards. Assures the quality of implemented versions of designs and provides feedback to web developers to successfully execute distinctive work according to project deadlines and specifications.
+ Uses established front-end programming abilities, design skills, and current web technologies to implement accessible web code, including front-end development in HTML5, CSS3/Sass, or JavaScript.
+ Conducts user research and usability testing to identify pain points and refine user interfaces.
+ Conducts online tests to better define UX/UI requirements and enhancements. Plans and executes formal user acceptance testing.
+ Manages and delivers email marketing campaigns and other digital marketing assets as needed, including banners, ads, etc.
+ Collaborates with the marketing team and other departments to align UI/UX design strategies with overall brand and marketing goals, ensuring a cohesive and unified user experience across various touchpoints.
+ Stays abreast of emerging design trends, industry best practices, and competitor analysis to continually enhance and evolve Simon’s digital presence, providing recommendations for cutting-edge customer-focused solutions.
+ Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree and 2 years of relevant experience; or equivalent combination of education and experience
+ Experience conducting user research and usability testing, and turning the insights into actionable design improvements
+ A strong portfolio demonstrating past work experience and relevant, user-centered design solutions.
+ Proficiency in website design and prototyping tools.
+ Solid understanding of front-end development, including HTML, CSS, and JavaScript.
+ Excellent communication and teamwork skills, with the ability to work closely with cross-functional teams to create a seamless user experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $75,650 - $113,464 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Simon Grad School Business
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-12T06:34:49-04:00https://universityofrochester.jobs/1D83744EADA34DC0B72C72CF60CC9DC126GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-12T06:34:49-04:00https://universityofrochester.jobs/24DB399D3BA54D7F96D961671337C8F326GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Mechanical Engineer II2024-03-12T06:34:49-04:00https://universityofrochester.jobs/2BB1FCC44F0A42548EE4F64308B17CD426Responsibilities
**JOB DESCRIPTION**
We are in search of an early career Mechanical Engineer with an interest in pursuing a career in design engineering. The ideal candidate will have a strong education in the fundamentals of engineering, including coursework in materials science, machine design, heat transfer, structural analysis and manufacturing processes. Coursework in vibrations, FEA and/or technical writing is a plus.
**KEY RESPONSIBILITIES**
+ Develop conceptual and detailed designs of mechanical parts and assemblies based on project requirements.
+ Provide supporting safety and engineering analyses as required.
+ Prepare materials for engineering design reviews.
+ Prepare technical drawings in compliance with industry standards.
+ Work both independently and as a part of a multidisciplinary team.
**MINIMUM QUALIFICATIONS**
+ BSME with3years of relevant experience.
+ Advanced Beginner with CAD software
+ Novice with FEA software
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Human Subject Research Spec2024-03-12T06:34:49-04:00https://universityofrochester.jobs/3CC350AB0A7C440699D6EE14375AE55D26GENERAL PURPOSE:
Under the direction of the Research Manager, with latitude for independent judgement, this individual will have the responsibility for managing clinical research trials, from industry, NIH, foundations and internal funds. This individual will oversee the day to day operations of the clinical research, support personnel as well as participate in i) budget development, negotiation and implementation, ii) discussions with the human subjects review board and the University’s legal office, iii) ensure compliance with protocol procedures, iv) maximize efficiency in subject recruitment and data analysis, v) prepare reports on specific trials and vi) appropriately close out clinical trials that are complete. May include travel to study sponsor meetings and/or travel off-site to consent and or collect specimens/samples. This person will train and mentor Human Subject Research Coordinators. This person will be expected to function independently on a daily basis. The main duties of this individual will be to participate in protocol and consent form development, budget development, negotiation and implementation, discussions with the human subjects review board and the University's legal office, ensuring compliance with protocol procedures. They will have responsibility for overseeing administrative processes related to human subject research, maximizing efficiency in human recruitment, enrollment, and follow-up of volunteers while meeting regulatory, University and sponsor requirements for the projects. Other duties include data analysis, preparing reports on specific trials, and appropriate close out of clinical trials that are complete. May include travel to study sponsor meetings and/or travel off- site to consent and/or collect specimens/samples.
**RESPONSIBILITIES:**
+ Perform Human Subject Research Coordinator duties as needed and those requiring a higher level of expertise. Provide professional direction for assigned projects. Organize and plan project start up, including applying for IRB, GCRC and IBC approvals. Prepare documents for study sponsor and regulatory agencies including WIRB, RSRB, GCRCC and FDA. Prepare reports including IND applications and those for FDA and IRB. Assist in preparation of grants for submission to government agencies.
+ Creates, plans, develops, implements and manages study design, budgets, protocols, consent forms, processes and policies that may include multiple therapeutic areas. Creates, develops, reviews and approves source documents, case report forms and study-specific procedures, manuals databases and documents.
+ Act as a point person for all assigned studies when Principal Investigator(s) are not available. Use clinical judgment in reviewing labs and adverse events and reporting them appropriately. Prepare serious adverse event reports.
+ Using knowledge of Good Clinical Practice standards, maintains data on patients entered into the study via interviews, questionnaire completion, chart review, specimen results, etc. Assures completeness, accuracy and applicability of data. Code data for purposes of data entry. Review and respond to data queries. Maintenance and protection of patient data.
+ Prepare, authorize and maintains a working knowledge of budgets. Prepare and submit Funding Proposals for sponsored trials to ORPA. Collaborates with the Clinical Research manager to control expenditures. Involved in Assigning and managing personnel percent effort and assigning workload.
+ Coordinate efforts of collaborating investigators. Assists Principle Investigator(s) with training to assure compliance. Represent our Center at appropriate meetings. Work with study sponsors.
+ Obtain informed consent, particularly as it relates to drug intervention trials. Provide detailed teaching for drug risk and potential side effects. Evaluate subject understanding of risk. Screen potential volunteers using clinical judgment in reviewing inclusion and exclusion criteria. Obtain detailed medical history. Order appropriate diagnostic tests according to protocol. Coordinate scheduling and execution of patient visits.
+ Perform tests according to research protocol, including phlebotomy, ECG, specimen collection, and functional measures as deemed necessary for each study protocol.
+ Develops, enforces, and continually improves the Department’s quality data and regulatory compliance plan. Ensures proper study documentation is on file in the investigators’ files for the Sponsor, IRB, FDA or other federal agencies.
+ Mentors and coaches research coordinators of various levels. Develops, delivers and monitors efficacy of training on the conducting of human subject research in accordance with approved protocols and in compliance with the
+ Good Clinical Practices (GCPs), including training on policies and practices used by sponsors for the purpose of meeting regulatory requirements
+ Involved in distributing responsibilities to other coordinators as needed by the department and as the internal environment changes. Acts as a back-up when the Clinical Research Manager is not available
+ Develops, documents and implements Standard Operating Procedures (SOPs) at all sites and ensures adherence to established SOPs.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree with major course work in an appropriate health, social or technical field required.
+ 5 year’s experience in human subject research coordination required.
+ or equivalent combination of education and experience required.
+ Experience as Human Subject Research Coordinator II preferred.
+ Word processing and data analysis software, interpersonal and leadership skills required.
+ Professional Research Coordinator certification (SoCRA or ACRP) preferred.
+ CLASP Certification preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $59,197 - $82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Mechanical Engineer I2024-03-12T06:34:49-04:00https://universityofrochester.jobs/4F1232AC978B4B8FA71636CC9F5D6BA126Responsibilities
**Job Description**
We are in search of an early career Mechanical Engineer with an interest in pursuing a career in design engineering. The ideal candidate will have a strong education in the fundamentals of engineering, including coursework in materials science, machine design, heat transfer, structural analysis and manufacturing processes. Coursework in vibrations, FEA and/or technical writing is a plus.
**Key Responsibilities**
+ Develop conceptual and detailed designs of mechanical parts and assemblies based on project requirements.
+ Provide supporting safety and engineering analyses as required.
+ Prepare materials for engineering design reviews.
+ Prepare technical drawings in compliance with industry standards.
+ Work both independently and as a part of a multidisciplinary team.
**Minimum Qualifications**
+ BSME
+ Advanced Beginner with CAD software
+ Familiarity with FEA software
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62,525 - $93,766 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-12T06:34:49-04:00https://universityofrochester.jobs/556E150BB9C04FE499D3568330A3D6AE26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-12T06:34:49-04:00https://universityofrochester.jobs/582B169D5D1B4E1BBFC4C118A284075726POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Assistant Director, IT2024-03-12T06:34:49-04:00https://universityofrochester.jobs/7A9FA0A5920241E8827BC19C76E1763026GENERAL PURPOSE:
The Assistant Director, in the Data Management Operations area, directs and supervises staff and resources to ensure efficient and effective operations. Helps oversee and optimize the organization's data infrastructure, systems, and processes. Works closely with the Data Management leadership team to ensure effective and secure data management policies and procedures are in place. Serves as member of Information Systems Division’s (ISD) IT Leadership team, with organizational impact focused on tactical, operation planning ,goal setting, and implementation over the short to mid-term.
**SPECIFIC RESPONSIBILITIES:**
+ Serves as secondary accountable leader for Data Management. Assists in planning and implementing database systems, data warehouses, data integration processes, and other data management solutions. Helps establish standards, policies, and governance practices for data management and use. Monitors database systems’ health, availability, and performance and optimizes as needed. Participates in capacity planning and growth forecasting for data infrastructure. Ensures backup, recovery and disaster recovery plans are robust and tested. Helps administer database access and security controls. Assists with data-related projects such as migrations, integrations, analytics initiatives. Responsible for making moderate to significant improvements in systems, processes or products to enhance performance of level area. Problems faced are moderately complex to complex and require extensive investigation and analysis.
+ Creates and fosters relationships with relevant clinical and operational teams.
+ Works with IT Service Management teams to develop end-to-end change, incident, and problem management processes. Ensures that all incidents are handled in a timely and appropriate manner and acts as a primary point of escalation during critical incidents. Communicates with stakeholders within and outside of area and may include external communications external to the department. Influences others on policies, practices, and procedures within area of expertise.
+ Manages a midsize to large team of Application Administrators in support of execution technology operations and projects across URMC, including affiliates across the region. Leads career development efforts for direct reports and the full Data Management Operations team. Provides coaching/mentoring to standardize best practices across all team activities. Champion for continuous improvement as demonstrated by personal example. Leads a high-performance Data Operations team, establishing clear goals, opportunities and career trajectories for team members assigned. Allocates and assigns personnel and technical resources to meet enterprise needs. Has hiring, firing, promotion, performance and reward authority with manager review and approval.
+ Responsible for one or more elements of an operating or capital program budget. Plans, manages, and participates in relevant capital and operating budgeting processes. Maintains an ongoing awareness of project resources in relation to budget plan parameters and rate of spend for use in decision making and influence in assigned area and across the organization.
+ Keeps abreast of industry standards, practices and new technologies to enhance key stakeholder satisfaction with Information Technology Services. Serves as an active member of the ISD IT Leaders team. Collaborates with team on new policy, interpretation, updates and the setting of new department wide initiatives. Makes recommendations on employee engagement, motivation, retention and growth of staff. Subscribes to and models URMC ICARE and Meliora values.
Other duties as assigned
**REQUIREMENTS:**
+ Bachelor’s Degree in Computer Science, Information Technology, Engineering, or other related field required.
+ Master’s degree preferred
+ 13-15 years of related experience required
+ or equivalent combination of education and experience required
+ Experience in an academic medical center or health-system
+ Ability to communicate effectively at all levels of the organization including with executives, physicians, and nurses, with the ability to discuss technical information in a meaningful way with persons of varying levels of expertise.
+ Ability to demonstrate objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational issues preferred.
+ Knowledge of Windows AD security required
+ Knowledge of Windows System Administration required
+ Knowledge of Linux System Administration preferred
+ Knowledge of Tableau Administration preferred
+ Knowledge of SSRS Administration preferred
+ Knowledge of Denodo Administration preferred
+ EPIC Cogito Administration preferred
+ In-depth knowledge of database platforms such as SQL Server, Oracle, etc. required
+ Understanding of data warehousing, ETL, and analytics environments required
+ Strong oral and written communication skills with the ability to create clear, concise and prompt communications required.
+ Strong follow-through skills with ability to manage multiple initiatives simultaneously required.
+ Exhibits managerial courage. Willing to take calculated risks and to speak up for the best interests of the team required.
+ Cogito Fundamentals Certification within first year of employment required
+ Cogito Administrator Certification within first year of employment
+ Cogito Project Manager Certification preferred
+ ITIL V 4 Certification or Trained preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $107,224 - $160,846 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Human Subject Research Spec I2024-03-12T06:34:49-04:00https://universityofrochester.jobs/940D16DFE3C44801B10B47EB4738FDD126GENERAL PURPOSE:
Coordinates the activities associated with human subject research. This person will be responsible for recruitment and have administrative responsibilities, including screening and recruiting subjects, performing informed consenting and interviews, completing data entry, and performing medical chart reviews. They will review study protocols, ensure thorough understanding and communication, respond to questions that arise during the study, communicate and document adverse events as advised by the Principal Investigator, and ensure regulatory and other documents (such as consent forms and CRFs) are complete, accurate and available for review.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Coordinates the administrative details required to initiate and conduct human subject research, including receiving, distributing and explaining study information, such as protocol and human subject recruitment materials, to immediate team members and relevant others. Participate in project start up including applying for IRB, GCRC, and IBC approvals. Prepare documents for regulatory agencies including WIRB, RSRB, GCRCC and FDA. May assist in the design of protocols.
+ Assists in human subject recruitment and screening activities, including reviewing study site patient databases and medical records for patients that meet the protocol inclusion criteria. May participate in developing recruitment strategies. May conduct telephone interviews to screen potential study candidates. Reviews medical chart history with senior research staff, Research Manager and/or Principal Investigator to verify inclusion criteria are met before enrollment.
+ Conducts visits to ensure research participant adherence with protocol requirements, such as completion of surveys, taking of medications, proper use of device, and/or other interventional activities, reporting adverse events to senior study staff, Research Manager, PI, Institutional Review Board (IRB), Sponsor, and/or any other required recipients or entities. Ensures all data is collected and secured within approved parameters and procedures.
+ Understand and adhere to all aspects of all approved protocols, procedures, and standards for documentation and communication. Under general direction from the Research Manager and Principal Investigator (PI), communicates details of protocol, including inclusion and exclusion criteria, informed consent procedures, study activities, source documentation and case report form (CRFs) completion, and adverse event reporting to all immediate and extended team members.
+ Perform tests according to research protocol, including phlebotomy, ECG, specimen collection, and functional measures as deemed necessary for each study protocol.
+ Acts as liaison with Sponsor’s Monitor to provide data clarifications, reviews study protocols, ensures thorough understanding and communication, responds to questions that arise during the study, communicates and documents adverse events as advised by the PI and ensures regulatory and other documents, such as consent forms and CRFs, are complete, accurate, and available for review. Communicates with Sponsor to clarify data queries to determine report format. Prepares for, participates in, and serves as liaison for scheduled Sponsor monitoring visits (i.e. pre-study inspection, initiation, on- going and close out visits).
+ Keeps current with all federal, state, sponsor, and institutional policies and laws, standard operating procedures, and guidelines and makes recommendations. Demonstrates accountability for continuous learning in accordance with Good Clinical Practice standards and guidelines. Keeps current with industry standards, best practices, and trends in therapeutic areas relevant to research studies. Makes recommendations and implements changes as appropriate.
+ Code data for purposes of data entry. Review and respond to data queries. Maintenance and protection of patient data.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree required.
+ 1 year of experience in human subject research coordination required.
+ or equivalent combination of education and experience required.
+ Word processing and data analysis software preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-12T06:34:49-04:00https://universityofrochester.jobs/CB52150A66BA434DB9A2C17C32BE00C426GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Human Subject Res Coord II2024-03-12T06:34:49-04:00https://universityofrochester.jobs/D1ED9D3A2D48405AB591A871F8249D4826GENERAL PURPOSE:
The main duties of this individual will be to participate in protocol and consent form development, budget development, negotiation and implementation, discussions with the human subjects review board and the University's legal office, ensuring compliance with protocol procedures. They will have responsibility for overseeing administrative processes related to human subject research, maximizing efficiency in human recruitment, enrollment, and follow-up of volunteers while meeting regulatory, University and sponsor requirements for the projects. Other duties include data analysis, preparing reports on specific trials, and appropriate close out of clinical trials that are complete. May include travel to study sponsor meetings and/or travel off-site to consent and/or collect specimens/samples.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Provide professional direction for assigned projects. Organize and plan project start up, including applying for IRB, GCRC, and IBC approvals. Prepare documents for regulatory agencies including WIRB, RSRB, GCRCC, and FDA. Prepare reports including IND applications and those for FDA and IRB. Assist
+ in design of protocols. Assist in preparation of grants for submission to government agencies.
+ Act as a point person for all assigned studies when Principal Investigator(s) are not available. Use clinical judgment in reviewing labs and adverse events and reporting them appropriately. Prepare serious adverse event reports.
+ Code data for purposes of data entry. Review and respond to data queries. Maintenance and protection of patient data.
+ In conjunction with Supervisor/Principle Investigator(s), prepare and maintain budgets.
+ Coordinate efforts of collaborating investigators. Assists Principle Investigator(s) with training to assure compliance. Represent our Center at appropriate meetings. Work with study sponsors.
+ Obtain informed consent, particularly as it relates to drug intervention trials. Provide detailed teaching for drug risk and potential side effects. Evaluate subject understanding of risk. Screen potential volunteers using clinical judgment in reviewing inclusion and exclusion criteria. Obtain detailed medical
+ history. Order appropriate diagnostic tests according to protocol. Coordinate scheduling and execution of patient visits.
+ Perform tests according to research protocol, including phlebotomy, ECG,
+ specimen collection, and functional measures as deemed necessary for each study protocol.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s degree with major course work in an appropriate health, social or technical field required.
+ 3 year’s experience in human subject research coordination required.
+ or equivalent combination of education and experience required.
+ Experience as Human Subject Research Coordinator I preferred.
+ Clinical Skills in phlebotomy, ultrasound and physical assessments preferred.
+ Independent and organized professional with superior interpersonal skills, sound judgment and good oral and written communication skills preferred.
+ Word processing and data analysis software required.
+ Professional Research Coordinator certification (SoCRA or ACRP) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 50,752 - $ 71,053 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Parking Svcs Representative2024-03-12T06:34:49-04:00https://universityofrochester.jobs/D3EC5CBC8EB54E41BBB2BBD749F69CFB26POSITION SUMMARY FOR JOB POSTING:
Act as a representative in disseminating information concerning Parking & Transportation at the University of Rochester to the community & visitors. Provide services and conduct transactions that ensure the effective and efficient implementation of University policies related to parking, traffic and circulation. Act as University host to visitors. Move vehicles in valet parking & 3D Parking. Jump start vehicles and do tire inflates. Excellent interpersonal, communication & customer service skills expected.
**REQUIRES:**
Clean valid NYS driver’s license preferred (no more than 2 moving violations and accidents in the same year and no more than 3 within 3 years.), drug test is mandatory due to driving vehicles and police background check will be done. Non-physical required with Hep B shot due to customer/patient contact. Minimum high school diploma or GED required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 15.00 - $ 16.56 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Accountant II2024-03-12T06:34:49-04:00https://universityofrochester.jobs/D5ED850E605B4C4A8402D6A7772F093426GENERAL PURPOSE:
The Accountant II will support the Financial Analyst and Lead Financial Analyst in preparing and managing the operating budget for Strong Memorial Hospital.
**RESPONSIBILITIES:**
+ Review annual operating budgets for non-clinical departments, working directly with program administrators to finalize. Includes reviewing departmental business improvement plans, budget/FTE modification preparation and budget spread methodologies.
+ Produce and monitor monthly trends summaries, reviewing and summarizing variances for internal team as well as Sr. Leadership. Assists Lead Financial Analyst in developing corrective action plans with department administrators.
+ SMH Finance inbox support – review and approve personnel action forms, including change, faculty and extra compensation forms. Process includes comparing FTE changes to authorized levels on manpower reports for all Hospital departments, following up with program administrators to remedy as necessary.
+ Other tasks as needed, including assisting budget team in Axiom validation for SMH and compiling data for annual surveys.
+ Assist with maintaining assets listings for business assets and other Capital tasks as needed
**REQUIREMENTS:**
+ Bachelor’s degree in Accounting or related field or equivalent combination of education and experience required
+ Minimum of 4 years of relevant experience required
+ Highly organized, keen attention to detail, team-oriented, strong reconciliation and analytical skills required
**NOTE:** **This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) EAP Counselor2024-03-12T06:34:49-04:00https://universityofrochester.jobs/D8A5230E0B85471588AF632756820C3726GENERAL PURPOSE:
The EAP Counselor provides support to individuals utilizing UR Medicine Employee Assistance Program services. Clinical duties include intake assessment and evaluation, short-term treatment, crisis intervention, and follow-up, as appropriate. Non-clinical duties include developing and providing employee orientations, supervisory trainings and wellness presentations as needed.
**RESPONSIBILITIES:**
**Counseling:**
+ Performs intake and counseling interviews with clients seen at or referred to the Employee Assistance Program.
+ Provides group interventions as needed.
**Documentation:**
+ Documents all client care activities and interventions in client's chart in compliance with department policy.
**Consultation:**
+ Establishes and maintains cooperative relationships with community agencies which may be helpful to clients.
+ Provides consultation to administrators, supervisors, managers, and team leaders about concerns, behaviors and performance of employees.
**Care Management:**
+ Monitors clients who have been referred to other resources and acts as liaison between the University contract agency or other resources.
+ Ensures clients have made contact with suggested resources.
**Wellness Workshops:**
+ Develops and presents wellness workshops and employee orientations to internal departments and external agencies.
**On Call:**
+ Participates in on-call activities of the EAP as needed.
**Critical Incident Response:**
+ Provides critical incident response debriefings to employees affected by local or national
**QUALIFICATIONS:**
+ Master's degree with major course work in mental health counseling required
+ 2-4 years of relevant counseling experience including but not limited to addictions counseling, assessment and treatment required.
+ or equivalent combination of education and experience required
+ Working knowledge of core components of EAP work: couples counseling, individual, families, and parents required.
+ Exceptional presentation skills to deliver engaging workshops.
+ Certified Employee Assistance Professional preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 57,595 - $ 80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II - Rochester Tech Park, Gates, NY2024-03-12T06:34:49-04:00https://universityofrochester.jobs/DF3601BEF62248B2ADC0169C429C666026GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-10T05:50:18-04:00https://universityofrochester.jobs/380847DD26FB462190727F438A822B3C26Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-10T05:50:18-04:00https://universityofrochester.jobs/BFF35FC35BFC492394A51EF1BE922AB926Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.00 - $23.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-10T05:50:18-04:00https://universityofrochester.jobs/EDF7ABFAA9AB4F8B8F1E45F1A627D62826Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-10T05:50:17-04:00https://universityofrochester.jobs/370B9F858E6647BF8D960085AA563B5926POSITION SUMMARY:
Performs general heavy and light cleaning and housekeeping services in University buildings such as residence halls, hospital, administration/academic buildings, etc.
**SUPERVISION AND DIRECTION EXERCISED** **:**
None.
**MACHINES AND EQUIPMENT USED** **:**
A variety of commercial-type and light-weight maintenance machines and equipment such as automatic scrubbing machines, strippers, waxers, buffers, polishers, wall washing equipment, rug shampoo machine, vacuum equipment; wet and dry mops, dusters, sponges, pails; small and large trash pick-up trucks and small flat-bed trucks; ladders and small tools such as hammer, screwdriver, pliers, etc.
**TYPICAL DUTIES** **:**
1. May perform all or a combination of the following:
2. Operates a variety of light or heavy-duty housekeeping and floor maintenance machines and equipment to strip, wax and buff floors. Wet mops, dry mops, sweeps and dusts floors.
3. Performs cleaning and disinfecting procedures by fogging rooms and washing floors, walls, furniture and fixtures with germicidal detergents.
4. Washes walls, ceilings and stairs; cleans overhead equipment such as vents and light fixtures; vacuums rugs, furniture, draperies, etc.; cleans, dusts and waxes furniture; makes empty beds; distributes linen.
5. Takes down, washes and rehangs venetian blinds and screens; takes down and rehangs draperies and curtains; washes windows inside and outside.
6. Empties wastebaskets into pickup containers; picks up trash from designated areas; loads in large dump truck and pushes to compactor area.
7. Washes large trash cans and wastebaskets inside and outside, and blackboards, door and the like. Cleans kitchens, dining areas, etc.
8. Performs a variety of custodial-type duties such as moving equipment/furniture up/down stairs, tightening doorknobs and latch plates, tightening and adjusting traverse rods and brackets, cleaning out elevator door tracks, changing light bulbs, shoveling snow, etc.
9. Maintains cleanliness of work storage closet and equipment used; performs other similar duties requiring comparable skill and responsibility as assigned.
**QUALIFICATIONS** **:**
Requires ability to understand and carry out oral instructions. Stands, walks, bends and reaches continuously. Handles heavy and medium-weight material, equipment and supplies. Is normally exposed to refuse, dirt, dust, detergents, body wastes and odors indoors and outdoors; occasionally exposed to the possibility of contacts with infection and infectious diseases.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Eastman School Music
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Transport Asst2024-03-10T05:50:17-04:00https://universityofrochester.jobs/3716DA33F29C4E4887CE71812376B59C26POSITION SUMMARY:
Exercising courtesy, sound judgment and initiative with patients and staff, escorts and transports patients to and from various clinical services and patient units. Delivers specimens and equipment; performs cleaning of equipment as directed. Sends and delivers carts on supply transport system and other related support duties.
**SUPERVISION AND DIRECTION RECEIVED:**
Under the direct supervision of Supervisor, Transportation Center. May be assigned to any area within the department for periods of time and receives direct assignments and instruction from the supervisor of assigned area.
**SUPERVISION AND DIRECTION EXERCISED:**
None. Assists in the instruction and training of new Transport Assistants.
**MACHINES AND EQUIPMENT USED:**
Wheelchairs, beds, stretchers, carts, supply transport system, and any equipment stocked in the Equipment Center.
**TYPICAL DUTIES:**
1. As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in and outpatients between patient units, x-ray, outpatient departments, Emergency Department, Operating Rooms, Ambulatory Surgical Center and the various clinical services.
2. Assists nursing staff in restraining disturbed patients, handling unusually heavy patients and the like; transports deceased patients.
3. Picks up and delivers on a prescheduled or dispatched basis, a variety of items such as specimens, patient records, requisitions, patient mail, pharmaceuticals, etc.
4. Delivers supplies and equipment from the Equipment Center; transports and sets up equipment such as: overhead frame and trapeze and footboard.
5. Distributes meals and snacks to patients under direction of nurse, makes beds and helps with stocking of shelves with linen and other supplies.
6. Performs cleaning of equipment as directed.
7. Sends and delivers carts on supply transport system.
8. Perform duties as clothing room clerk.
**QUALIFICATIONS:**
Ability to read, write, and speak English. Ability to push, pull, and lift patients, supplies and equipment
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Transport Asst2024-03-10T05:50:17-04:00https://universityofrochester.jobs/BC5F02CAED344DD5BD87385EAFEF351626POSITION SUMMARY:
Exercising courtesy, sound judgment and initiative with patients and staff, escorts and transports patients to and from various clinical services and patient units. Delivers specimens and equipment; performs cleaning of equipment as directed. Sends and delivers carts on supply transport system and other related support duties.
**SUPERVISION AND DIRECTION RECEIVED:**
Under the direct supervision of Supervisor, Transportation Center. May be assigned to any area within the department for periods of time and receives direct assignments and instruction from the supervisor of assigned area.
**SUPERVISION AND DIRECTION EXERCISED:**
None. Assists in the instruction and training of new Transport Assistants.
**MACHINES AND EQUIPMENT USED:**
Wheelchairs, beds, stretchers, carts, supply transport system, and any equipment stocked in the Equipment Center.
**TYPICAL DUTIES:**
1. As instructed by designated authority or Dispatcher, escorts and/or transports new admissions, in and outpatients between patient units, x-ray, outpatient departments, Emergency Department, Operating Rooms, Ambulatory Surgical Center and the various clinical services.
2. Assists nursing staff in restraining disturbed patients, handling unusually heavy patients and the like; transports deceased patients.
3. Picks up and delivers on a prescheduled or dispatched basis, a variety of items such as specimens, patient records, requisitions, patient mail, pharmaceuticals, etc.
4. Delivers supplies and equipment from the Equipment Center; transports and sets up equipment such as: overhead frame and trapeze and footboard.
5. Distributes meals and snacks to patients under direction of nurse, makes beds and helps with stocking of shelves with linen and other supplies.
6. Performs cleaning of equipment as directed.
7. Sends and delivers carts on supply transport system.
8. Perform duties as clothing room clerk.
**QUALIFICATIONS:**
Ability to read, write, and speak English. Ability to push, pull, and lift patients, supplies and equipment
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-10T05:50:17-04:00https://universityofrochester.jobs/E780B911E4F049D085EC36BBE1A1129026Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $17.33 - $23.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Wound Healing Center - Level II2024-03-09T05:43:18-05:00https://universityofrochester.jobs/D470DA1E598841DE9146C317FEDB9D7A26Responsibilities
The successful candidate will provide case management according to specific protocols and procedures; possess clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management. The program will include Hyperbaric Oxygen therapy (HBO) as a modality of care. Main focus would be to monitor and attend to a variety of wounds and their healing process to promote healthy and rapid healing. Position requires a minimum of 2 years experience with adult patient populations. Previous wound care and/or home care experience is a plus, but not required. Board wound certification from a professional organization a plus. Strong interpersonal and communication skills essential for success. Ability to work collaboratively with all members of health care team to provide compassionate quality care. Must be willing to assist with patient intakes and procedures currently being administered in clinic as well as telephone triage and home care service plan support. Wound care certification required within 2 years of hire date.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00-44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** FT position available (40 hours), Days, flexible hours till 5p, 8 hour shifts, Monday through Friday(USA-NY-Rochester) Research Specialist II2024-03-09T05:43:17-05:00https://universityofrochester.jobs/BE0B13996EAF40908BC59731C3C704FB26GENERAL PURPOSE:
The Research Specialist II provides direct research and teaching support at the professional level by taking charge of a segment of a larger project involving research of moderate complexity; or by working as an independent researcher in specialized, non-routine projects.
The candidate will provide direct research and teaching support at the professional level. This person will act as the primary laboratory research coordinator for the faculty, staff, graduate and undergraduate students in the lab. The purposes of the position are to manage laboratory operations, including execution of sophisticated research investigations in the field of cognitive neuroscience – collection and analysis of electroencephalography (EEG) data and/or MRI data collection and analysis. In addition the candidate will maintain the lab within compliance of law and university policies, and to train students and staff in the use of sophisticated equipment and complex experimental protocols. Flexibility in scheduling may be necessary as this position may involve travel (nationally and internationally) to external sites to provide EEG training and data acquisition support for ongoing clinical trials.
**SPECIFIC RESPONSIBILITIES:**
+ Independently manages and maintains the lab equipment and the resources of the laboratory. Operates and ensures proper working order of experimental testing equipment, including but not limited to neurophysiology acquisition systems (EEG); maintains computing capabilities within the lab. Works with appropriate IT staff to manage equipment and software upgrades, and maintains lab computing facilities within compliance of university security policies.
+ Oversees the establishment and operation of the laboratory; teaches staff and students the use of sophisticated laboratory techniques and the use of equipment and complex experimental procedures assists with technical problems; orients new students and staff to the lab; ensures that all lab personnel complete necessary training; ensure Quality Control (QC) on all IRB consent documentation and consenting processes; maintains stock of related consumables as well as manages lab resources. Orders supplies and equipment in conjunction with other lab personnel maintain the order and cleanliness of the lab. Troubleshoots equipment.
+ Under broad guidance and exercising independent technical judgment, performs sophisticated experiments with human subjects collecting neurophysiologic data (EEG and/or MRI).
+ Collaborates on design of experiments, facilitates development and adaptation of specific experimental protocolsfor a number of experiment types, and maintains the documentation for future use.
+ Maintains accurate records of all subjects and experiments; prepares tables and reports for University entities and external granting agencies.
+ Keeps abreast of the field of neuroscience by reading journal articles, attending laboratory meetings, and attending relevant University seminars. Contributes to preparing publications, presentation, and proposals related to laboratory research; searches literature for relevant material, drafts experimental procedures and results.
Other projects and job duties as assigned.
**REQUIREMENTS:**
+ Bachelor's Degree with major course work in the field of assignment required.
+ 2 years of related experience in the field of assignment or equivalent combination of education and experience required.
+ A year or more of post-baccalaureate academic work in field of assignment or a related field preferred.
+ Experience with human neurophysiology (EEG) and/or imaging methods preferred as well as experience in training others in the use of complex equipment preferred.
+ Experience with MATLAB/Python or other programming language preferred.
+ Strong interpersonal and communication skills, including written communication required.
+ Strong attention to detail and organizational skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physical Therapist 12024-03-09T05:25:25-05:00https://universityofrochester.jobs/FF521DBEDBC14C0DB4FBC821FD1BB2B226GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate physical therapy procedures, following physician's orders, or operating independently under New York State direct access statute.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluates the patients' functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
2. Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient's environment, etc. working from physician's order.
3. Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
4. Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
5. Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
6. Maintains required patient and department records.
7. Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned.
**QUALIFICATIONS:**
Bachelor's degree in Physical Therapy required; Master's or Doctoral degree preferred. Completed relevant clinical education in a comparable setting required or equivalent combination of education and experience. Basic foundational knowledge of Physical Therapy Practice required. Licensed in New York State.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,640 - $89,232 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Procurement Category Spec2024-03-09T05:25:24-05:00https://universityofrochester.jobs/07EA4C0E103F44B8BBDD5BFF992BA06826Responsibilities
**Position Summary:**
The Category Manager is responsible for managing a contracts portfolio; negotiate multi-million dollar contracts (New & Renewals) on behalf of the organization. Implements enterprise wide strategic plan for the purchase of goods and services. Develops business plans and relationships with internal customers and suppliers to act in the best interest of the organization. In collaboration with the Team’s Senior Category Manager, evaluates and analyzes all spend categories under their management to identify and report savings risks and opportunities. Works with their Senior Category Manager to develop strategies and lead efforts to mitigate these risks and increase savings.
Executes the department’s strategic business plan to meet all savings objectives, as well as develop action plans, timelines, and communications as appropriate. These strategies will be developed in cooperation with departments throughout the University, Medical Center and Affiliates as appropriate. The position will be responsible for building internal and external collaborative relationships to maximize objectives.
The Category Manager must be able to manage diverse groups of stakeholders in multiple areas and levels throughout the organization for assigned commodity team in accordance with University policies and Federal procurement regulations. Evaluates departmental requests, researches marketplace, conducts competitive bidding, qualifies suppliers, analyzes results and negotiates the business transaction (price, delivery, contract terms and conditions) for the long term. Performs financial value and/or lease versus buy analysis as required. Commits University authorized funds and monitors supplier performance. Negotiates contractual terms and conditions and works with Supervision, Legal and Risk Management as required to insure the risk to the University of Rochester is minimized.
**Responsibilities:**
Authorizes contracts and purchase orders for regular, standing orders and leases. Researches products and prices; identifies qualified suppliers; obtains technical and/or performance specifications; performs financial and value analysis. Organizes and leads sourcing teams for their respective commodities. Ensures proper authorization, account numbers, price, supplier qualification and contract terms.
Constructs and implements Strategic Sourcing projects in accordance with University policies and Federal procurement regulations, covering all
University and Medical Center locations across multiple sites. Leads negotiation activity for multiple categories across the enterprise. Strategizes with respective Senior Category Manager to establish Procurement policies and support Procurement direction for University customers.
Focuses on process improvement opportunities with a goal of reducing waste and inefficient processes. Leverages technology to improve business processes and decision-making. Works with value analysis, contracts manager and departments to identify cost savings opportunities. Analyzes current business processes, while identifying and offering continuous improvement opportunities for existing processes. Conducts accurate & timely reporting of savings against goals.
Markets the department’s services to the University community and drive change management initiatives. Promotes local, small and diverse business relationships and complies with University goals and Federal Requirements. Serves on University and community committees and participates in professional associations as appropriate; may represent the University in user
groups, trade fairs, buying consortia.
Maintains a category wide view of procurement to maximize value for the customer. Establishes and maintains both customer and supplier partnerships to identify opportunities for cost and process improvements. Develops a strong collaborative relationship with all Department Administrator leadership proactively planning for future purchases. Builds and maintains sound collaborative relationships with University users and suppliers.
Stays current on new purchasing methods, sources of supply and products. Keeps abreast of and evaluates regulatory/supplier changes and industry/application trends to support future planning.
Other duties as assigned.
**Qualifications:**
+ Bachelor’s Degree
+ Bachelor’s Degree in Business Administration or Technical Field (preferred)
+ 5 years of direct purchasing experience (preferred)
+ or equivalent combination of education and experience
+ Demonstrated skills in Microsoft tools and Business systems. Ability to learn quickly and collaborate cross-functionally. Negotiation, communication, and project management skills.
+ Certified Purchasing Manager (C.P.M.) or similar (preferred)
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $59,197 - $82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clm Resltion Rep III, Hosp/Prv - Remote/Hybrid Opportunity2024-03-09T05:25:24-05:00https://universityofrochester.jobs/0EE271CBB2304E6E804ECACBD30806E826Responsibilities
**Location:**
Rochester Tech Park (RTP), Gates, NY - Remote options available after in-person training. Occasional onsite meetings / work at RTP are required. Remote location must be within 2 hours of RTP and within New York State.
**Position Summary** **:**
With latitude for initiative and independent judgment within department guidelines, the position is responsible for managing professional hospital accounts. Activities performed will focus on resolving balances of aged insurance accounts which have not been collected through routine billing and collection activities. Claim Resolution Rep III will make independent decisions as to the processes necessary to collect denied insurance claims, no response accounts, and will investigate resolving billing issues. Maintain a detailed knowledge of billing requirements and regulations to ensure that the process conforms to federal and state regulations bringing concerns to the attention of billing Manager and Supervisor. The Claim Resolution Rep III will represent the department and Strong Memorial Hospital (SMH) in a professional manner, protecting confidentiality of patient information at all times.
**Supervision and Direction Exercised** **:**
The Claim Resolution Rep III is responsible for self-monitoring performance on assigned tasks, following standard procedures as directed by the Supervisor or Manager.
**Machines and Equipment Used** **:**
Standard office equipment, including but not limited to: telephone, photocopy machine, adding machine, personal computer (for claims inquiry and entry software) fax/scanner, Microsoft Word, Excel, Access, Email, third party claims systems (ePaces, Connex), Epic Billing System, and various payer web sites.
**Typical Duties** **:**
40% Completes follow up activities on denied, unpaid, or under-paid accounts by use of EPIC Insurance Coverage or the Payer Website link, online systems with insurance companies, and other third-party payers to obtain payments, as well as contact payer representatives to research/resubmit rejected claims to obtain and verify insurance coverage.
+ Follow up on unpaid accounts working claim activity in EPIC
+ Works in assigned EPIC follow up workqueue(s).
+ Review reason for claim denial – reason code or denial codes in EPIC.
+ View Payer Website link (EPIC Insurance Coverage tab), review payer website, or contact payer representative as to why claims are not paid.
+ Determines steps necessary to secure payment and completes EPIC Follow up Activity by resubmitting claim or deferring task.
+ Documents all account follow up activity.
+ Research and calculate under or overpaid claims; determine final resolution
+ Review and determine correct follow up.
+ Contact payer on incorrectly paid claim completing resolution and adjudication.
+ Adjust account or process insurance refund credits.
+ Review and advise supervisor or manager of trends on incorrectly paid claims from specific payers.
+ Work with supervisor/manager on communication to payer representatives regarding payment trends and issues.
30% Maintains a thorough knowledge of Professional Billing to include understanding of policies and procedures related to insurance collection and follow up.
+ Bills primary and secondary claims to insurance.
15% Identify and clarify billing issues, payment variances and/or trends that require management intervention; share with Supervisor and/or Manager. Assist Supervisor with credit balance account review/resolution and all audits
+ Coordinate responses and resolution to Medicaid and Medicare credit balances.
+ Request insurance adjustments or retractions.
+ Review and work all insurance credits in EPIC.
+ Enter EPIC note documenting action taken.
10% Research and respond to third party correspondence, receive phone calls, explain policies and procedures involving routine and non-routine situations. Assist with patient related questions. Communicates with other URMFG, HIM, Revenue Integrity, Registration and Insurance Management, PFS, EPIC Single Billing Office, and SMH departments.
+ Coordinate with other department within SMH to get claim issues resolved.
+ Assists will all audits as needed.
5% Other miscellaneous duties
**Expectations:**
+ Participate in department staff meetings, education classes and training
+ Stay current on HIPAA guidelines through education and reading monthly emails
+ Participate in URMC training such as Strong Commitment ICare and Annual Mandatory In-Service
+ Join PFS committees such as Planning PFS events or addressing employee issues
+ Maintains proficiency in EPIC for Insurance Follow up and clear understanding regarding how EPIC department functions interrelate for the overall success of the Hospital Provider Based 1500 billing group
**Qualifications:**
Associate's degree in Business Administration and 2 years of hospital/professional Patient Accounting, Consumer Collections experience, or Certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Ability to type 25 wpm
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II2024-03-09T05:25:24-05:00https://universityofrochester.jobs/2D150BB8B32446B9BB32F5545D1B1E1D26GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.52 - $ 25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Patient Menu Asst I2024-03-09T05:25:24-05:00https://universityofrochester.jobs/4C6B6A9F4DF447C888E509DB56A762BD26POSITION SUMMARY:
To develop plans and provide medical nutrition therapy to patients in accordance with their physician prescriptions and in a manner that is highly responsive to patient needs, thereby supporting a shortened length of stay. Uses available resources in the most cost-effective manner. Works in conjunction with the Clinical Dietitian in performing these duties.
**SUPERVISION AND DIRECTION EXERCISED:**
None.
**MACHINES AND EQUIPMENT USED:**
Computer, printers, fax machine, pneumatic tube station, calculator
**TYPICAL DUTIES:**
1. Visits patients at meals, monitors meal acceptance and resolves challenging food service problems in such a way as to maximize patient satisfaction, while meeting patient's clinical nutrition needs; charts clinical nutrition recommendations in the medical record to promote positive outcomes for patients; obtains and enters extensive food preferences in the CBORD computerized diet system from patients who are having major food service problems; communicates food quality/acceptance issues to department management that reflect trends. Participates in departmental committees/activities to assure patient satisfaction with food service.
2. Advises or receives referrals from Patient Diet Clerks for handling non-routine diets or situations; maintains the integrity of the CBORD Diet Office computer system; calculates meal plans for non-routine pattern diets and enters them in the computer system; checks or prepares menus or tray tickets for non-routine therapeutic diets, entering and locking selections in the system without delaying tray assembly. Participates in quality control data collection related to the Diet Office and/or patient care.
3. Maintains the integrity of the selective menu system, nourishment system and tube feeding inventory/ordering system; advises Unit Support Assistants and departmental staff in adjusting trays for changed diet orders. Investigates and documents plans for handling allergy diets.
4. Screens patients to identify risk level; assesses patients at moderate nutritional risk; develops and implements medical nutrition therapy for same. (May be assigned to infants, children, adolescents, adults or geriatric populations.) Calculates patient nutrient intakes, as ordered by physicians. Educates patients, their families and significant others on simple nutritional regimes; arranges individual follow up as needed. Plans meals with difficult and/or malnourished patients to reach clinical nutrition goals. Documents all aspects of patient nutritional care in their medical records.
5. Collaborates with the Clinical Dietitian and other healthcare team members, verbally or via the medical record, to recommend the least restrictive but acceptable nutrition regime based on their knowledge of the patient's condition. Participates in precepting undergraduate dietetic students and in training and coaching Unit Support Assistants regarding their food service role. Participates in orienting and training Clinical Dietitians, peers and Patient Diet Clerks.
**QUALIFICATIONS:**
Associate's Degree in related field and experience in a health care setting preferred or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Technologist 1,CoreLab2024-03-09T05:25:24-05:00https://universityofrochester.jobs/AC9312A14E6D47FDAD6C40A5E0007CE326GENERAL PURPOSE:
Under the direction of laboratory leadership and with limited latitude for independent judgement, this role prepares entry level Medical Technologists to meet the competencies required to perform specialized testing and support for the laboratory section. With supervisory oversight, this position performs complex technical assignments, which are broadly outlined and require theoretical insight and interpretation. Within the confines of license eligibility and limited permits, this position exercises a high degree of skill and judgment and an understanding of the principles and methodologies of laboratory science. An understanding of instrument maintenance/standardization, daily quality control and adherence to all policies (Hospital and Laboratory) is required. Communicates with internal and external clients clearly and professionally. Reports to work at assigned UR Labs location/site.
**RESPONSIBILITIES:**
+ Under supervision, prepares and analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Determine specimen integrity prior to analysis.
+ Under supervision, reports results of patient sample analysis using computer/instrument interface options.
+ Under supervision, performs instrument preventative maintenance and method troubleshooting scheduled or as needed.
+ Under supervision, adheres to safety, quality control and quality assurance protocols.
+ Under supervision, assist the supervisor in maintaining supply inventory and participates in special procedures.
+ Under supervision, assists the supervisor in writing and updating procedures as needed.
**QUALIFICATIONS:**
+ Bachelor’s Degree in Medical Technology required.
+ Bachelor’s degree in Chemistry, Biochemistry or Biology with an advanced certificate in Medical Technology required.
+ NYS Clinical Laboratory Technologist license eligible required.
+ Limited Permit (submitted to NYSED) preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $27.16 - $35.31 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Research Technician III2024-03-09T05:25:24-05:00https://universityofrochester.jobs/ADBA504ED7D74D729D10AE1ECAC0CD0526GENERAL PURPOSE:
This position is being offered in the Yan Laboratory in the Aab Cardiovascular Research Institute. We are looking for a highly motivated Laboratory Technician to assist with animal and cell-based experiments. The individual will be expected to achieve the ability to function independently. Excellent organizational skills and the ability to multi-task are required. All necessary training will be provided. This position has no official supervisory responsibility.
Primary duties will include: carrying out experiments related to ongoing studies of cardiovascular function. The results of these experiments will be analyzed and used to generate manuscripts for scientific journals and grant proposals.
Experience: Prior experience with cell culture; common molecular biology techniques (PCR, western blots); tissue harvesting; tissue staining; imaging; animal handling, data analysis are preferred.
**RESPONSIBILITIES:**
+ Following training, will perform molecular biology techniques and experiments in support of a research lab, including but not limited to preparing cultured cells for immunostaining, q-PCR, or western blotting experiments.
+ Independently perform tissue harvests from adult mice and mouse primary cell isolation (adult cardiomyocyte, SMC, etc).
+ Troubleshootprotocols to improveoutcomes;suggestmodification in method and technique as needed. Perform experiments and maintain support to faculty member for grant period.
+ Maintain laboratory notebook, analyze data (utilize ImageJ and Excel software for image analysis, quantification, and interpretation of experimental results.), interpret and present data effectively, prepare summaries of ongoing experiments.
+ Perform the technical training for new lab members including students and postdoctoral fellows in the lab. Assist current lab members with experiments including animal handing and breeding, mouse genotyping, western blotting, data analysis, etc.
**QUALIFICATIONS:**
+ Associate’s degree in appropriate discipline (preferably biology) required.
+ Or related field plus 3-4 years specialized experience in related field; or equivalent combination of education and experience required.
+ Previous work experience in a research lab highly preferred.
+ Mac, PC, and MS Office. Pipettes, gel apparatus, incubator shaker, centrifuges, -80 freezer, Barnstead Water Units, NuAire Bio-safety cabinet, dissecting microscopes, various surgical instruments, PCR machine, down draft tables, perfusion apparatus, CO2 euthanasia stations, ventilated rodent housing racks preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.92 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Patient Transport2024-03-09T05:25:24-05:00https://universityofrochester.jobs/B177D48B24414B9090929B3CFB4D393226GENERAL PURPOSE:
Supervises and directs 1 or more of the activities of Supply, Processing and Distribution. Ensures the correct receipt and delivery of medical supplies and linen, transport of patients and equipment and other supplies to and from patient care areas.
**SPECIFIC RESPONSIBILITIES:**
Under general direction and with latitude for independent judgment within established policies and procedures:
+ Supervises and directs assigned staff including Stockkeepers, Transport Assistants and Processing Aides. Provides guidance and directions to Operations Supervisors. Develops specific job assignments. Makes decisions within hospital and departmental policy on the selection process, disciplinary action and reviews performance of assigned staff. Provides training and orientation.
+ Investigates complaints from users and follows through with appropriate action. Responsible for the issuance of credits and returns of supplies for inventory system. Collects and screens requisitions for processing. Verifies accuracy of reports including Patient Charge System.
+ Establishes and maintains positive relationships with user departments. Serves on Committees. Attends staff meetings and meetings with user departments to discuss operational and service functions.
+ Assists in the development, interpretation and administration of departmental policies. Provides input for the formulation of capital and operating budgets. Conducts meetings with assigned staff to review and discuss procedures and problems relating to operations and prepares minutes of meetings.
+ Maintains records of function, such as employees, productivity and service. Recommends methods for improvement in these areas.
**REQUIREMENTS:**
Bachelor's degree with course work in Materials Management and 1 year of related supervisory experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Customer Technology Spec II2024-03-09T05:25:24-05:00https://universityofrochester.jobs/C08B9BCD5EDF4FDC8774966A2EDBC5A626GENERAL PURPOSE:
Serves as a technical resource for a specific department. Provides high level hardware and application support, consultation, analysis, troubleshooting, design and operational support for all technology customers. Acts as an escalation point between the department and IT. Maintains expertise in current desktop and network technologies, as well as wide range of systems, applications and customized needs in support of all functions. Provides hands-on support for clients with excellent customer service skills.
**RESPONSIBILITIES:**
+ Provides technology support for faculty and staff, including setup, configuration and technology management. Acts as a resources in a broad range of technology services.
+ Assists with application and hardware project management during upgrades, relocations and deployment of new techonology solutions. Communicates with appropriate user base and employees, sets priorities and manages progression of project implementation. Leads deployment and provides appropriate communication to key stakeholders, coordinating with IT teams as needed.
+ Works with IT to deliver solutions that meet documented business needs. Serves as the primary point of coordination for technology-related items. Manages follow-up as appropriate.
+ Serves as application owner for applications. Responsible for troubleshooting, resolving issues, updates and documentation. Works with customers, vendors and IT teams as required.
+ Maintains documentation of all approved and implemented designs. Uses skills to assist in resolving technical problems. Researches and develops solutions to new or unknown issues.
+ Analyzes business requirements and workflows to develop training programs and/or materials for end users, as needed. Identifies opportunities for improvement that will provide users greater efficiency and technology independence. Develops training materials and/or identifies training resources. Provides or directs others in the delivery of hands-on training in one-on-one or workshop-based formats.
+ Acts as an escalation point when needed. Provides technical support to employees and users related to complex maintenance and/or urgent IT problems.
+ Tests and evaluates new technology's impact, including ease of adoption, training needs, security, financial risks, etc. Tests new or upgraded technology solutions to evaluate the impact on business operations. Reviews, configures and documents new technology. Develops and distributes communications regarding technology changes in their environment.
+ Keeps abreast of technology trends and technologies and maintains technical skillset. Keeps up-to-date on industry trends and the regulatory environment to anticipate upcoming or future business needs.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma or equivalent required
+ Associates Degree in a related discipline preferred
+ 5 years of relevant experience required
+ or equivalent combination of education and experience required
+ Advanced level of PC and Windows expertise and understanding required
+ Proficiency in MACs and other IOS devices, handheld devices and other peripheral devices required
+ Advanced understanding of LAN/WAN technologies, including design, hardware and protocols required
+ Exceptional customer service and communication skills. Ability to diffuse difficult situations and maintain calm and professional required
+ Ability to work both independently and as part of a team required
+ Ability to balance multiple priorities in a dynamic and fast-paced environment required
+ Logical thinker with advanced problem-solving abilities required
+ Demonstrated project management abilities preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $59,197 - $82,888 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Price Estimation Rep III2024-03-09T05:25:24-05:00https://universityofrochester.jobs/D13977DDAC24430F8F1610C2C4570CE826Responsibilities
**Position Summary:**
The Price Estimation Analyst will perform the functions of Patient Account Management for individuals receiving care and/or interested in receiving pricing for care from Strong Memorial Hospital, Highland Hospital, and/or University of Rochester Medical Faculty Group. Involves In-depth communication; collaboration; and follow-up with patients; families; third-party payers; financial case management; and utilization management.
The Price Estimation Analyst will assess all aspects of providing an accurate estimation of both Insurance coverage & out-of-pocket costs for all matters concerned with patient health care.
The Price Estimation Analyst will have direct contact, regarding Inquiries related to the cost for health care services and/or billing inquiries.
The position requires a detailed understanding of medical procedures, CPT codes, Diagnosis coding, broad knowledge base about medical billing, rules and regulations of third party billing. The position requires a competency level in the use of verification and third party and government billing systems.
**Supervision and Direction Exercised**
With general direction of the Supervisor/Manager and with latitude for Initiative and judgment The Price Estimation Analyst is responsible for self-monitoring performance on assigned tasks, following standard procedures and policies. The Price Estimation Analyst may be responsible for training other support staff.
**Responsibilities:**
**Incoming Inquiries and Related Information Gathering**
+ Evaluate and process incoming Good Faith Estimates from Workqueue
+ Evaluate incoming inquiries from Internal and external customers from phone calls, emails and correspondence received on a daily basis. Uses comprehensive knowledge to determine and capture data.
+ Multiple Interactions may occur in order to finalize accurate price estimation.
+ Explains and refers patients/families, as appropriate, to the UR Medicine Financial Assistance programs offered by the University of Rochester.
+ Explains other payment options, as appropriate, that may be available and offered by UR Medicine.
**Outgoing Inquiries Related to Information Gathering and Relay of Estimate**
+ Obtains benefit Information from third party payers to advise patients on their expected out of pocket costs related to deductibles, coinsurance, copayments or total charges if services are non-covered.
+ Acts as liaison between patients and providers, including but not limited to: PCP's, Specialists, Surgical, and Hospice to obtain accurate information, coding information, and anticipated services requiring an estimate.
+ Develop and utilize contacts at all UR patient care locations to provide accurate information based on the provider or department which Includes but not Is limited to: Highland Hospital, Strong Memorial Hospital, Wilmot and Pluta Cancer Treatment Centers, Laboratories, and Radiology.
**Reimbursement Review and Calculation of Costs**
+ Retrieval and dissemination of both the insurance fee schedule and insurance reimbursement matrixes.
+ Must perform contract review and ensure that the proper reimbursement rates are utilized by determining if payments will be based on DRG, APC, fee schedule, percentage of charges, or any other defined method.
**Information Maintenance**
+ Completes appropriate system documentation notes in regards to the estimate provided to the patient.
+ Provide and generate a patient estimation letter which details the anticipated costs and patient responsibility for those services quoted.
+ Accountable for meeting departmental standards of accurate and timely financial estimation for traditional requests to both patients and providers within 3 – 5 business days.
+ Accountable for meeting Public Health Service Act standards eff 1/1/2022: To provide a good faith estimate of expected charges for items and services to individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing, upon request or at the time of scheduling health care items and services. This form may be used by the health care providers to inform individuals who are not enrolled in a plan or coverage or a Federal health care program (uninsured individuals), or individuals who are enrolled but not seeking to file a claim with their plan or coverage (self-pay individuals) of the expected charges they may be billed for receiving certain health care items and services. A good faith estimate must be provided:
+ Within 3 business days upon request
+ Within 1 business day of scheduling an item or service to be provided in 3-9 business days
+ Within 3 business days of scheduling an item or service to be provided in at least 10 business days
+ Maintains a monitoring system/database to keep track of status of Inquiries.
+ Coordinate status reports to the management team.
**Monitoring of Data**
+ Develop audit procedures to ensure the accuracy of the information given to our customers.
+ Complete review of estimates and services received to determine if there are any discrepancies in the rates quoted.
+ Make recommendations to Supervisor/Management staff on how to correct these discrepancies in the future.
**Other duties as assigned**
**Requirements:**
High school diploma and 4 years of related hospital credit services experience or Bachelor's degree in Business Administration, Health care Administration, Psychology, or related discipline and 1 year of related experience; or equivalent combination of education and experience. Medical terminology required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) IUOE Air Cond & Refrig Mech B2024-03-09T05:25:22-05:00https://universityofrochester.jobs/8356BC0839EE496785A67632D5EE445126Responsibilities
Must service, maintain, repair, troubleshoot the following equipment: walk-in freezers and walk-in coolers, blast chillers, centrifuges, cryostars, lyophilizers, heat pumps, water baths, domestic freezers and refrigerators, commercial style freezers & refrigerators, liebert units and various incremental ints, i.e. drinking fountains, ice machines, kidney/slush machines. Performs scheduled preventative maintenance inspections on refrigeration components which make up the system. Must be able to identify potential mechanical or electrical component failures and make recommendations for corrective action. Must be able to reclaim and recover all refrigeration equipment and documented refrigerant amounts according to CFC Regulations per State and Local codes. Requires EPA Refrigeration Technician Certificate. Performs installation of equipment as outlined by engineer, using blueprints, sketches, specifications and manufacturers recommendations. Utilizes the computerized database system to document daily work activities which includes preventative maintenance, corrective, repair or project work orders.
Requires working experience with soldering, braising and welding of all types of refrigeration system tubings, such as brass, copper and aluminum alloys. Must communicate need for welding permit to working leader or supervisor. Ability to use charging scales, multi-meters, micron gauges, recovery equipment, vacuum pumps, and all related refrigerated technical equipment. Must have strong customer service skills in dealing with hospital and research type environments associated with patient care. Need to provide continual communication with customer and working leader regarding service call or job related status. Must be able to work long irregular hours as needed.
**Requirements**
High school diploma and 4-6 years of refrigeration experience. Prefer 2-4 years of college experience in field of engineering, heating, ventilation and air conditioning. Prefer member of the Refrigeration Service and Equipment Society (RSES). Requires the ability to speak and understand English in a manner that is sufficient for effective communication. Requires compliance of OSHA guidelines in the use Personel Protective Equipment and their application. Will be test fitted for Respiratory Personal Protection Device.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**IUOE Disclaimer**
INTERNATIONAL UNION OF OPERATING ENGINEERS: How to bid for Transfer/Promotion: Employees represented by IUOE must electronically bid in HRMS within the five-day posting period each time they wish to be considered for a job opportunity. On-time qualified bidders for IUOE positions must be considered prior to any other candidates.
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Colorectal Surgery - Ambulatory - Nurse Practitioner/Physician Assistant2024-03-09T05:25:02-05:00https://universityofrochester.jobs/05FD0EF224354128A8067186257E6BBC26Responsibilities
Exciting opportunity to work collaboratively with our colorectal surgery team of surgeons, residents, advance practice providers (APP’s) and secretarial staff to manage the colorectal surgery outpatient population. Candidate must possess strong communication skills, have a high level of clinical competency, demonstrate flexibility and have a firm team work ethic. Will be working in our specialty clinics- colorectal anal physiology (CPC), anal- rectal disorders, and Inflammatory bowel disease (IBD) and colorectal cancer. Responsibilities will include assisting surgical attending providers with outpatient clinic management and run an independent clinical practice. Emphasis on evaluation, implementing a treatment plan and follow up care of the surgical patient from the preoperative phase through post hospital recovery. Must be New York State eligible for NP/PA certification for independent billing. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing, and skill training
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - 67.07
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Surgical Department
**Full/Part Time:**
**Schedule:** Full-time position available. Monday – Friday with option for 4 (10 hour shifts)(USA-NY-Rochester) Wilmot Cancer Institute Lymphoma Oncology Nurse Navigator2024-03-09T05:25:02-05:00https://universityofrochester.jobs/930E4E9415144F8BA6359CA573B55CD226Responsibilities
Seeking a team-focused professional, with a passion for caring for lymphoma patients, to join our progressive outpatient clinics. The Lymphoma Navigator identifies patient needs, barriers to care and initiates appropriate referrals to multidisciplinary services from diagnosis through treatment. Collaborates with the appropriate teams to ensure that scheduled tests, diagnostic procedures, follow- up care, and appointments are coordinated within the lymphoma clinical pathway. Provides education to patients and families regarding complex appointment and required testing. Assists in the development of clinical goals and objectives for the Lymphoma Navigator role in conjunction with the lymphoma service line. Excellent communication skills and the ability to work independently with multidisciplinary teams required to be successful in this position. BSN with 3- 5 years of oncology experience required. Oncology certification preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37-47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** PT position available (20 hours per week), primarily days(USA-NY-Rochester) Pediatric Operating Room - Cardiac Team - Registered Nurse-Level II2024-03-09T05:25:02-05:00https://universityofrochester.jobs/FD2B88D7EC054F0E802CD8C46635FDC026Responsibilities
Seeking enthusiastic individuals, who are detail oriented, self-motivated and strive for excellence. The Pediatric Cardiac OR team is part of a multidisciplinary team that cares for a wide variety of pediatric patients, across the age continuum. Requires a nursing degree from an accredited Nursing Program and an active New York State RN license in good standing: Strong interest in the all aspects of Cardiac.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Location:** Perioperative Nursing
**Full/Part Time:**
**Schedule:** FT/PT positions available. D/E/N, 8/10/12 hour shifts, holidays, weekends, and on-call responsibilities per unit/team policy.(USA-NY-Rochester) Occupational Therapist 3 - Pediatric Outpatient2024-03-08T06:22:59-05:00https://universityofrochester.jobs/D9253F8E7F9449F3B709D0FF7ED24F6626GENERAL PURPOSE:
Aids patients to correct and/or adjust to disabilities by selecting, adapting and using appropriate occupational therapy procedures, following physician’s orders, or operating independently under New York State direct access statute. Participates in the University’s teaching program. May work with and give supervision to one or more occupational therapy aides. Manages sub program within overall Occupational Therapy program.
**RESPONSIBILITIES:**
+ Evaluates the patients’ functional abilities and disabilities by tests, observations and information provided by family members, physician, nursing staff and others.
+ Leads and manages a sub program within the overall Occupational Therapy program, including management, program metrics/output (7-8 arrived ppd), research, technology assistive devices/training, staff training, compliance and operations of program.
+ Plans a program of patient treatment related to diagnosis, prognosis, emotional needs or problems, patient’s environment, etc. working from physician’s order. And evaluates program clinical outcomes.
+ Instructs and counsel patients and family in the use of equipment and techniques. Evaluates home facilities and suggests need adaptations and resources in preparation for patient discharge.
+ Determines types and frequencies of therapies. Provides treatments using a variety of procedures and therapies. Recommends modifications of program as needed to physician.
+ Recommends, obtains and instructs on the use of adaptive and assistive devices. Ensures appropriate safety practices and maintenance of equipment.
+ Assists in directing, guiding and evaluating clinical experience of medical and paramedical students assigned to unit, including affiliate occupational therapy students.
+ Maintains required patient and department records.
+ Keeps abreast of issues and changes in the field by reading and attending professional meetings and seminars.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelors, Master’s, or Doctoral degree in Occupational Therapy required
+ 3 years of relevant experience required
+ or equivalent combination of education and experience required.
+ Previous leadership responsibilities preferred
+ Effective organization and communication skills required.
+ Ability to coordinate and manage a team required.
+ Advanced knowledge of occupational therapy or program area practice required.
+ Licensed in New York State required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $67,600 - $87,880 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Service Desk Support Tech I2024-03-08T06:03:03-05:00https://universityofrochester.jobs/1365E7F9E77D4FDF83A44EA0757C0A9626GENERAL PURPOSE:
Provides first- and second-level troubleshooting and support for a variety of services, including but not limited to: desktop applications, printers and scanners, networking, hardware and operating systems. Understands and supports University-supported applications. May participate in on-call rotation as needed.
**RESPONSIBILITIES:**
+ Provides troubleshooting and resolution for technical issues related to computing hardware, operating systems, application software, email, networking, printers and scanners, backup utilities, antivirus, whole disk encryption and remote access.
+ Provides first- and second-level technical response to customer requests, maintenance and urgent and emergency technical problems associated with computer systems, both at on-site and off-site (Wide Area Network) locations.
+ Utilizes automated processes to reduce waste or inefficiencies in operations.
+ Consults with customers to understand their needs, providing excellent customer service in all interactions.
+ Acts as an on-call resource for the Service Desk.
+ Keeps abreast of current desktop and LAN technologies through continuing education, journal review, web searches and formal seminar opportunities.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or equivalent required
+ 1 year of customer service or other relevant experience required
+ Equivalent combination of education and experience required
+ Previous Service Desk or Call Center Experience preferred
+ Experience working with eRecord preferred
+ Ability to travel between work sites required
+ Flexibility to work shifts necessary to accommodate 24/7 coverage, which may include nights, weekends and holidays required
+ Exceptional customer service skills required
+ Strong communication skills required
+ Excellent problem-solving skills required
+ PC and Windows knowledge, particularly Microsoft Office suite preferred
+ Basic understanding of LAN/WAN technologies preferred
+ A+ Certification preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Project Assistant I2024-03-08T06:03:03-05:00https://universityofrochester.jobs/1FBD0AA5A82949FAA7B167B16968267E26POSITION SUMMARY:
The Project Assistant will work under the direction of the IT Procurement Functional Business Analyst Lead. The scope of responsibility is participating in the Contract Lifecycle Management (CLM) project design sessions and core team meetings. Become familiar with the CLM workflows and business processes to assist in developing and managing the training curriculum and materials. Work closely with the Lead Functional BA to develop testing plans and scenarios and facilitate the solution validation testing and User Acceptance testing.
**NOTE: The timeframe for this role is June 3** **rd** **– August 9** **th,** **2024**
**GENERAL PURPOSE:**
This position is being offered as one of a number of positions being coordinated under the umbrella of the University IT Internship Program in the summer of 2022. As a result, while the emphasis will be on individual experiences based on a position description provided, the group will be organized as a starting cohort and meet approximately every two weeks. The emphasis of this cohort experience will be to expose all participants to multiple facets of the Information Technology environment at the University of Rochester. These sessions will combine presentation by IT professionals and group discussion to broaden the learning experience. All students will also be asked to prepare a poster session at the end of the program. This will provide program participants an opportunity to link classroom learning to the practicum, as well as formalize thoughts and service recommendations to the IT organization.
**SPECIFIC RESPONSIBILITIES:**
+ Work under the guidance of the department UR Procurement and administration teams to assist with and/or actively lead activities pertaining to the assigned project.
+ Learn and utilize Workday business processes and UIT documentation tools.
+ Track lessons learned throughout assignment for presentation to UIT leadership team.
+ Learn and demonstrate use of Microsoft Office toolset, SharePoint, and other project office collaboration tools.
+ Work closely with manager, establishing a goal plan with objectives to be completed by conclusion of assignment.
Other duties as assigned
**REQUIREMENTS:**
+ High school diploma or equivalent required.
+ Matriculated in an undergraduate studies program in IT, business administration, healthcare administration, engineering, or related field preferred.
+ 1+ year of work experience is preferred.
+ or an equivalent combination of education training and/or experience required.
+ No professional work experience is required.
+ Technical aptitude with ability to quickly learn new technology.
+ Ability to express complex concepts effectively, both verbally and in writing.
+ Solution oriented with a positive attitude.
+ Strong ability to prioritize. Strong attention to detail.
+ Reliable and able to establish trust with your team.
+ No professional certification required. Must be able to travel to designated sites as assigned.
Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Assistant Director of Programming2024-03-08T06:03:03-05:00https://universityofrochester.jobs/2B64BCFC587140F1B20BDAC3D27D620E26GENERAL PURPOSE:
Working closely with the OEI Chief of Staff and with significant latitude for independent judgement and initiative, the Assistant Director of Programming oversees all OEI-led DEIJ programmatic activities and grant-funded contracts across the university. The Assistant Director maintains and grows existing successful programs, and pursues additional funding for programs that align with the university’s Strategic Plan and the Vice President for Equity and Inclusion’s vision.
**RESPONSIBILITIES:**
**PROJECT MANAGEMENT**
+ Conducts gap analyses on special problems, prepares reports, and makes recommendations for programming that will advance the University’s mission and goals related to diversity, equity, and inclusion
+ Monitors progress of programs and events activities and ensures all critical implementation criteria are met.
+ Manages project scope, timeline, and milestones; identifies, tracks, and manages risks and issues to resolution.
+ Supervises the Project Manager II and the Event Planning Specialist II, and ensures that all OEI projects are on track in terms of scope, timeline, and, working in collaboration with the Assistant Director of Budget and Operations, budget.
+ Oversees and optimizes cross-project resources.
+ Negotiates inter-project dependencies.
**PROGRAMMATIC AND GRANT MANAGEMENT**
+ Completes and securely stores all program-related documentation, ensuring that it is accurate, up-to-date, and high quality.
+ Stays apprised of trends in the funding landscape and shifting funder priorities.
+ Manages each program and grant’s lifecycle and plans ahead for key milestones, such as program renewal, application, site visits, reporting deadlines, and grant close-out.
+ In close collaboration with the Senior Program Planning Analyst, strategizes, implements, and analyzes programmatic evaluation.
+ Continually works to improve program outcomes.
+ Leads grant writing efforts and serves as the primary liaison for grant funders.
**STAFF MANAGEMENT**
+ Oversees professional and administrative staff, including six direct reports.
+ Provides ongoing supervision and training, and conducts performance reviews.
+ Collaborates with Assistant Director of Budget and Operations to manage personnel issues and actions
+ Discovers team needs, develops clear project roadmaps, and leads team in executing priorities based on needs
**RELATIONSHIP MANAGEMENT**
+ Develops and maintains positive relationships with community members, vendors, program stakeholders, funders, and other university departments.
+ Consults with other leaders to identify team needs, develop programming to mitigate needs, and lead cross-functional teams in implementing solutions-based programming.
+ Represents the department in cooperative programs with other institutions and in grant negotiations with public and private organizations.
+ Serves on inter-departmental committees as needed.
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor’s Degree required
+ Master’s Degree or Terminal Degree preferred
+ 5+ years of relevant experience including leadership, project management, and diversity equity, and inclusion, including at least 2 years at a managerial level required
+ Experience successfully leading or managing grant-funded program preferred
+ Or equivalent combination of education and experience required
+ Knowledge of the Civil Rights Act of 1964, 1991 Civil Rights Act, the Americans with Disabilities Act, Title IX of the Education Amendments, Affirmative Action, Equal Employment Opportunity, and other related regulations preferred.
+ Knowledge of trends and issues impacting diversity, equity, and inclusion in higher education and/or academic medicine preferred.
+ Conflict resolution, excellent oral and written communication skills, ability to research and interpret information/reports, exceptional interpersonal skills in dealing with complex issues within equity, diversity, and inclusion and social justice required.
+ Proficiency with Microsoft Office required.
+ Effective at managing complex and multiple projects in a fast-paced environment required.
+ Required competencies: emotional intelligence, confidentiality, and privacy understanding and application. Ability to maintain sensitive and confidential information required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr IT Program Manager2024-03-08T06:03:03-05:00https://universityofrochester.jobs/903E1FC457E74DFDA3EFF612433FD80C26GENERAL PURPOSE:
The Program Manager is a member of a cross-functional team where teamwork, collaboration, balancing competing priorities and continuous learning are the norm. Works in collaboration with team leads, application build teams and clinical, financial, operational and research stakeholders. Responsible for leadership of strategic program activities and coordination of multiple related projects, working with operational team leads to understand project health, risks and issues. Establishes strong partnerships with executive stakeholders, operational leaders and business unit subject matter experts. Provides supervisory leadership, mentorship and coaching of direct reports. Develops requirements and design documentation along with use cases, based on user input. Designs future state workflow and business processes, process analysis and creates testing strategies and offers input to their peer team that supports planning and implementation of new systems or functions to ensure they are delivered with quality. Acts as an expert regarding project management methodology and tools.
**RESPONSIBILITIES:**
+ Determines scope of the program through collaboration with the executive project sponsor, key clinical and operational users and system and application analysts. Identifies, tracks and manages risk and mitigation plans within assigned program, escalating as appropriate. Monitors progress of program activities and ensures all critical implementation criteria are met. Provides status reports to steering committees.
+ Utilizes a variety of project management methodologies, as appropriate, to lead the program, including Predictive, Agile/Adaptive and Hybrid approaches. Manages program scope, timeline and budget using appropriate governance bodies and Project Portfolio Office leadership direction.
+ Consolidates and maintains project methodology tools and templates. Acts as the program and project management methodology and tool expert within the team. Assists junior project managers in orienting team members to project tools and templates. Leads tracking resource plans and overall data integrity.
+ Coordinates with Architects, Team Leads and Technology leadership, as needed, to ensure project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training and support. Facilitates program meetings using effective meeting techniques for objectives, agendas, participants and meeting minutes. Develops and maintains reporting dashboards suitable for Sr. Leadership to communicate project status. Conducts post-program “lessons learned” sessions to identify successful program elements and areas for future improvement.
+ Responsible for functional leadership, performance management and ongoing coaching of direct reports.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required
+ 7 years of relevant experience required
+ or an equivalent combination of education and experience required
+ 2 years of supervisory experience preferred
+ 5 years of experience in project management preferred
+ Experience in healthcare environment preferred
+ Extensive computer literacy, including expertise in Smartsheet, Teams and PowerPoint required
+ Excellent leadership, communication (written and verbal), presentation, analytical and problem-solving skills required
+ Project Management Professional (PMP) may be required within a year of hire required
+ Agile certification (ACP, DA, or CSM) preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Buyer II2024-03-08T06:03:03-05:00https://universityofrochester.jobs/D8E6F1C01A1F40A9A68EA6F23711153E26GENERAL PURPOSE:
Gathers information, analyzes and interprets data and disseminates information. Reviews daily pharmaceutical orders. Independently manages procurement of medications via wholesaler and direct from manufacturers. Negotiates with vendors to obtain optimum service and price. Monitors and analyzes pricing and adherence to contracts. Ensures inventory supply, order processing and distribution of pharmaceuticals and supplies.
**RESPONSIBILITIES:**
+ Responsible for researching products and prices by identifying vendors, requesting technical or performance specifications and obtaining product information regarding availability and lead times. Independently oversees pharmaceutical purchases via wholesaler or direct from manufacturers. Manages daily orders in excess of $30,000 per day. Independently generates purchase orders and maintains contact with vendors related to pricing, and shipping.
+ Manages specialty and limited access drugs, some of which are patient specific. Works with specialty pharmacies and manufacturers to determine eligibility and manages the scheduling of deliveries as needed for patient care.
+ Runs various reports in Electronic Medical Records to track high cost, or non-formulary medications. Evaluate the need for additional orders based on current inventory.
+ Fulfills clinic order requests. Identifies and scans appropriate products in eRecord and validates appropriate medication requests are distributed in a timely manner. Follows up on orders to confirm completion.
+ Manages default NDC settings on hundreds of eRecord Willow Inventory Medlists using independent discretion to identify the most appropriate NDCs for purchase. Ensures appropriate NDCs are setup when distributing medications to our clinics.
+ Identifies new eRecord build requests. Independently manages submission, follow up of eRecord tickets in collaboration with informatics team, and supply chain leadership.
+ Confers routinely with vendors and departments to follow up on backorders, payment problems, or service issues. Collaborates with coworkers from pharmacy regarding availability of shortage products and expected availability.
+ Verifies price quotes for small dollar transactions for other departments and provides reporting guidance for ambulatory administrators related to ledger expenses generated by pharmacy distributions.
+ Handles phone calls and advises faculty and staff on appropriate procurement procedures. Provides information related to ordering, invoicing, and replenishment.
+ Manages a SharePoint ticketing database, requesting additional information as needed or completing requests independently to keep lists up to date. Assists in maintaining vendor database information (ASC) and or other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree in social or technical field, or equivalent combination of education and experience required
+ Minimum of 12 months of Pharmacy and/or 340B experience required
+ Experience with MS Office applications is preferred, specifically Excel preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Social Worker (S)2024-03-08T06:03:03-05:00https://universityofrochester.jobs/E804402A785A40048F5FECC55D99776326Responsibilities
**Position Summary:**
The social worker is responsible for providing clinical services to patients admitted to their assigned units and their families. The social worker serves as a member of the interdisciplinary health care team on their assigned unit and serves as a liaison to health and social service agencies in the community.
**Responsibilities:**
+ In collaboration with the members of the health care teams, coordinates discharge planning for patients who are determined to be at psychosocial risk, assistance navigating the health care system and psychosocial support for patients admitted to their unit(s).
+ Serves as a resource consultant to patients and their families and facilitates referrals to appropriate community agencies and hospital resources; may make home visits, where appropriate, to provide essential psychosocial assessments and social work interventions.
+ Provides social work interventions to patients and their families including risk screening on all patients admitted to his/her unit through chart review and interdisciplinary rounds, psychosocial assessments for those with identified risk factors (including victims of abuse, neglect or domestic violence), providing psychosocial support including crisis intervention, supportive counseling and grief and bereavement counseling
+ Handles risk management issues, in close consultation with their supervisor and the Associate Director.
+ Documents social work activity in the electronic medical record
+ Provides social work coverage, as requested, to other clinical units or programs during co-workers absence
+ Completes the following Administrative Functions:
+ Completes Hospital and SW Division required in-service training programs and ongoing professional development activities including those that are designed to enhance knowledge and skills in protective work
+ Completes required Employee Health appointments within required timeframe
+ Attends all appropriate Social Work Division meetings including, but limited to – SW Division meetings, complex case discussion, transplant staff meeting, etc
+ Supervises social work students (MSW or BSW)
+ Orients and provides ongoing peer support to new social work staff
Other duties as assigned
**Qualifications:**
+ The social worker must have an MSW from an accredited social work graduate program and must obtain New York State license within eighteen months of employment.
+ Prior clinical experience in a medical setting and supervisory experience (preferred).
+ The social worker should be familiar with medical social work and community resources (preferred).
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 57,595 - $ 80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Public Health Proj Spec2024-03-08T06:03:03-05:00https://universityofrochester.jobs/EE8CC64AC1754F46B01705D5446A83B126Sr Public Health Proj Spec
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Job ID
251449
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School of Medicine & Dentistry
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**Opening**
Full Time 40 hours Range URC 211 Department of Family Medicine
**This position ends August 31, 2026**
**Strong Candidate Identified**
No job description available
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $57,595 - $80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Application Administrator2024-03-08T06:03:03-05:00https://universityofrochester.jobs/F89B48D79B5049E48438243A98AB8AA626GENERAL PURPOSE:
The Sr. Application Administrator is focused on building, maintaining, monitoring and auditing of on-premise application installations. This may include and is not limited to ensuring security standards are applied, troubleshooting, developing new solutions and leading projects to upgrade components or whole systems. The Lead Administrator reviews and provides recommendations for architecture standards related to on premise applications and the evaluation of cloud solutions and combinations of cloud and on-premise solutions. The Sr. Application Administrator is a senior team member in on-call rotations executing, advising and/or directing others during daily development efforts, system maintenances and instances of system failures. The Sr. Administrator works in concert with wider support and project teams to identify and evaluate risks and opportunities for efficiencies and is part of a team that supports the planning and implementation of new systems or functions and ensures that application maintenance and upgrades are delivered on-time and with quality.
**RESPONSIBILITIES:**
+ Works with, and often leads, technical resources and in some cases functional / business analysts to understand application, database, server or security requirements and translates technical or systems specifications for implementation. Leads and/or actively participates in design sessions to design complex technical enhancements to the application, database, server or security landscape. Completes assigned application administration deliverables, and leads teams in the completion of their assigned deliverables, including the configuration of applications, database, server or security settings and features; implements and provides ongoing support. Leads and/or actively participates in application administration maintenance or implementation plan walkthroughs. Develops technical documentation to be used by application administration development or support teams. Leads and/or actively participates in testing of newly developed applications, integrations, systems, solutions and upgrades of applications or application support tools. Leads and/or works closely with technical resources and in some cases functional / business analysts to prepare test plans, test data and complete integrated testing. Develops best practice application administration and change management procedures. Actively participates in smaller systems projects or enhancements, ensuring delivery upon assigned application administration tasks in alignment with project plans and estimates. Sometimes leads technical teams in the delivery of their assignments. Provides input for, and sometimes prepares, project plans and budgets related to application administration for projects and enhancement.
+ Leads and/or actively participates in regular team retrospective events with a continuous improvement mindset. Promotes and leads the identification, recommendation and delivery of application administration improvement opportunities that improve the system solution. Promotes and demonstrates the sharing of application administration knowledge. Provides cross-training, peer support and leads team meetings. Leads and/or actively participates in the estimation and planning of future application administration work plans. Develops, reviews and approves application administration documentation and procedures used to maintain applications, databases, servers, and security.
+ Works independently, leading and providing technical support for non-production and production environments, including trouble shooting and remediation of technical issues. Takes a lead role in working with third party vendors and software companies. Researches and answers technical application, database, server and security configuration questions. Serves as a final escalation point for support and provides on call support after hours as defined by the application support requirements. Provides direction to technical personnel and handling escalations or more complex / interdisciplinary requests for technical support, including application, system to system integrations and security administration. Monitors non-production and production environments and works in conjunction with, and/or leads, database administrators, security and systems administrators to provide performance tuning on application, database, server and security settings and features. Provides direction for the tools and scripting used to efficiently manage code migrations, environment builds, testing and implementation. Approves and applies patches, and delivers minor and major application upgrades.
+ Maintains a deep and broad knowledge of technology, equipment, and or systems in the assigned application areas. Maintains a deep and broad knowledge of the latest technologies associated with on premise application administrations. Grows knowledge beyond technical area of responsibility into related areas of technology. Leads and/or actively participates in external technical application administration communities of practice gaining and sharing technical knowledge. Is recognized as a subject matter expert within these communities.
Other duties as assigned
**QUALIFICATIONS:**
+ High School Diploma or equivalent required
+ Bachelor’s degree in related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred
+ 4 years of related experience required
+ or an equivalent combination of education and experience required
+ Supervisory or management experience preferred
+ Experience in higher education or healthcare field preferred
+ Excellent verbal and written communications skills required
+ Ability to learn new technologies quickly and help team members embrace technology change preferred
+ 7+Install, configure and administer Denodo 8.x servers in HA environments preferred
+ Proven track record executing multiple work streams and producing consistent results preferred
+ Strong understanding of system/application administration activities preferred
+ Knowledge on Active Directory, network firewall, SQL server/DB is essential.
+ Provide leadership to technical team members preferred
+ Solid understanding of Web Server, App Server and Database interactivities preferred
+ Solid understanding of application infrastructure and architecture preferred
+ Create relevant DR processes and participate in DR exercises preferred
+ Experience with integration platforms, designing and implementing ETL processes or the use of ETL tools preferred
+ Experience with interface, networking, and data warehousing technologies, as well as design, relational database technologies, and performance tuning preferred
+ Experience with authentication and authorization methods such as Shibboleth, LDAP and Active Directory preferred
+ Experience on Denodo Upgrade is essential. Upgrade to V8 is plus
+ Some exposure Denodo development is plus
+ Experience supporting Cloud and on premises applications preferred
+ Experience with multi-tier applications employing application and web servers preferred
+ Experience with project management from planning through implementation preferred
+ 5+ year’s experience on Denodo preferred
+ Denodo Administrator Certification within the first year of employment required
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $84,718 - $127,088 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Health Sciences
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Abdominal Imaging Advanced Practice Provider, within the department of Imaging Sciences2024-03-08T06:02:46-05:00https://universityofrochester.jobs/3A7E039AE4C14DE3BA14F3CC8DEA71B226Responsibilities
The Abdominal Imaging Advanced Practice Provider (Al APP) is responsible for providing competent medical care in accordance with the professional scope of practice and current State of New York Regulatory Statues. The position is designed to be onsite-at SMH. There is future potential for reading at other affiliated sites covered by the Abdominal Imaging Division.
As an Al APP, you will be expected to become proficient in the full spectrum of Abdominal Imaging applications to problem solving for diagnostic challenges affecting the GI System and GU System, Vascular System and other body systems found in the abdomen and pelvis. Problem solving will include providing guidance to clinicians in the planning/selection of studies and review of studies after completion. The timeline for proficiency will vary depending upon the candidate’s prior scope of practice. Examination reviews are in conjunction with interpretation with the supervision of a licensed Radiologist.
Our patient population includes ED patients, inpatients, and outpatients. Exam preparation encompasses the planning and protocolling of studies followed by real time review of imaging, especially for acutely ill patients. AI APPs are educated to become proficient in rapid response assessment and treatment of patients with contrast reactions.
The AI APP collaborates with all members of the Imaging Sciences team in the promotion and provision of our common goals of optimizing patient care. The AI APP will participate in the education of learners (students and new employees) using clinical learning experiences, knowledge, sharing and skill training. Key characteristics for a practitioner in these roles include an ability to work independently and in the framework of a team. The ability to meet the intellectual and physical challenges of this rewarding position are key elements of the success of our team efforts.
QUALIFICATIONS: Current New York State License as a Physician Assistant or Nurse Practitioner. Current RT license or eligibility not required but a plus. 3-5 years minimum practice experience. Radiology experience not required.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Services
**Full/Part Time:**
**Schedule:** FT position available, Monday - Friday.(USA-NY-Rochester) Nuclear Cardiology RN 2, Outpt2024-03-08T06:02:46-05:00https://universityofrochester.jobs/67724BFC5A1D48BB9EA0A2BFC09AA0BA26Responsibilities
Seeking a skilled RN to work in an exciting cardiac procedural area. The ability to work effectively as a member of a multidisciplinary team is essential for success in this role. The RN will collaborate closely with Nuclear Technologists in performing nuclear stress testing, administering radioactive isotopes, and other medications as per protocol. Additionally, the candidate will coordinate with nursing staff across all areas of the facility to ensure comprehensive patient care. This position includes participation in service activities, strong teamwork, and flexibility. Role requires ACLS certification and previous experience in Cardiology is preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.37-$47.28
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cardiovascular Nursing
**Full/Part Time:**
**Schedule:** FT (36) Straight Days, No Holidays, No Weekends, No Call(USA-NY-Rochester) Part Time- Primary Care - Internal Medicine (Southview) - LPN 2 Outpt2024-03-08T06:02:46-05:00https://universityofrochester.jobs/D0B19BAF54CD4A74B3CF509CFBFB719B26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Internal Medicine practice providing outpatient services for the adult population 18 years and older. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.00 - $29.90
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Ambulatory Nursing
**Full/Part Time:**
**Schedule:** PT position available Days-(USA-NY-Rochester) Project Assistant I2024-03-07T05:06:57-05:00https://universityofrochester.jobs/0774D3099315467389B615E41777D05526Project Assistant I
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Job ID
251430
Location
Laser Lab & COI
Full/Part Time
TAR
Regular/Temporary
Regular
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**Opening**
Time as Reported Range URG 102 LLE-Laboratory for Laser Energ
**Strong Candidate Identified**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Schedule**
8:30 AM-5:30 PM
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Laser Lab & COI
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Pt Self-Pay Resoltn Ctr Rep II2024-03-07T05:06:57-05:00https://universityofrochester.jobs/5D39FC2CEBC841289EC6B66FA721299A26Responsibilities
**Job Summary**
The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients’ inquiries via telephone, MyChart, mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical billing in accordance with HIPAA, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act. The Patient Financial Representative acts with **c** ompassion and empathy, exercises tact, patience, and professionalism at all times in responding to internal/external customers. Acts as a liaison among the customers, business partners, and plans in a professional, self-directed manner to ensure and promote customer satisfaction and retention.
**Key Functions and Expected Performances**
With general direction of the Patient Services Management Team and with latitude for initiative and judgment:
**Patient Inquiries:**
+ Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources.
+ Resolves customer inquiries in an accurate, organized, efficient, timely, and expert manner; resulting in acceptable accuracy, production levels, and retention of patient services.
+ Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation procedures.
+ Maintains performance and quality standards based on established call center metrics including turn-around times.
+ Initiates insurance billing either electronically or via the use of the Electronic Work file transfer process within the billing systems for accounts classified as Self-Pay in error.
+ Identifies and verifies coverage under the government health insurance programs.
+ Secures revenue for URMC, HH, and URMFG by advising customers about insurance and payment options.
+ Creates budget installment payment plans for those customers in need.
+ Identifies patterns generated by external and internal activity impacting customer satisfaction.
+ Uses best judgment under set procedures, alert management regarding issues not completed within specified timeframes.
+ Participates in training to learn regulations, systems, procedures, develop skills and initiate actions to accurately fulfill all requirements of the job.
+ Safeguards member privacy in accordance with the corporate privacy policies and procedures.
+ Performs other related duties as assigned.
**Expectations:**
+ Consistently demonstrate high standards of integrity by supporting the URMC’s values, and adhering to the Corporate Code of Conduct, and ICARE Philosophy of Care.
**Minimum Requirements:**
+ High school graduate with 4 years of experience in healthcare, billing, or collections experience
+ OR
+ Bachelor’s degree with at least 1 year of related experience
+ OR
+ Equivalent combination of education and experience
**Preferred Requirements:**
+ Proven and effective diplomatic communicator demonstrated by the ability to consistently present and express oral and written information in an organized, understandable, complete, and concise manner.
+ Ability to remain professional and focused under multiple pressures and demands.
+ Strong organizational skills, reasoning, and problem solving skills.
+ Ability to multi-task in order to efficiently resolve customer concerns, by actively listening to the customer, navigating multiple programs and applications at the same time, typing call documentation, and speaking to the customer simultaneously.
+ Ability to prioritize tasks and work in fast paced environment.
+ Ability to work effectively as a member of a team.
+ Actively participate in and contribute to the daily operations of the Patient Services Department by identifying improvements to processes, services, and the patient experience.
+ Excellent computer skills required. Proficient at instant messaging and text messaging technology.
+ Regular reliable attendance is expected and required.
**Professional Competencies:**
+ Customer Focus
+ Active Listening and Empathy
+ Excellent Oral/Written Communication
+ Proactive
+ Detail-Orientation
+ Problem Solving/Organizational Skills
+ Teamwork Orientation
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Self-Pay Fin Assist Coord IV2024-03-07T05:06:57-05:00https://universityofrochester.jobs/973764C5278744DB971A0F74AC89ADE926Responsibilities
**Job Summary**
The Self-Pay Financial Assistance Coordinator IV will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Self-Pay Financial Assistance Coordinator IV will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the EPIC system and across the Enterprise. The Self-Pay Financial Assistance Coordinator IV must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.
**Key Functions and Expected Performances**
**With general direction of the Patient Services Management Team and with latitude for initiative and judgment:**
25%
1. According to established policies and procedures, review all applications for Financial Assistance.
2. Review and respond to applications within the prescribed timeframes verbally and/or in writing.
3. Investigate financial information relating to the application for Financial Assistance.
25%
1. Respond to inquiries via telephone and/or letter in a timely fashion.
2. Coordinate status reports to the management team.
3. Act as the liaison with the Billing Departments, SMH Patient Financial Services, HH Patient Accounts as well as the Collection Agencies via fax; telephone, or e-mail.
25%
1. Maintain and process current hold bills to ensure timely adjustments and billing to patients occur.
2. Process adjustments based on reports delivered from management team.
3. Review and make recommendations for high dollar financial assistance balances to management on a weekly basis.
4. Ensuring that the master file database is updated and accurately reflects the required documentation.
5. Completion of productivity tracking as defined by management.
15%
1. Coordinate all Financial Assistance application efforts with the Patient Services staff.
2. Perform account registration edits and account adjustments for the Financial Assistance program.
10%
1. Act as a back up in staffing crisis to receive incoming calls from both internal and external customer regarding billing issues, in a timely and customer friendly manner.
2. Act as a backup for vacations and staffing crisis to meet with patients directly regarding billing issues and financial assistance questions for the Financial Coordinator located within the hospital.
3. Receive incoming calls regarding outstanding balances as a result of statements sent.
4. Perform review and research procedures on billing issues on patient accounts.
**Expectations:**
1. Maintain any current certified application counselor’s certification requirements as well as attending any training opportunities related to Financial Assistance.
2. Attend monthly department and team staff meetings.
3. Stay current on HIPAA guidelines through education and reading monthly emails.
4. Performs the duties of a Data Control Clerk when required in addition to the above.
**Background Expectations:**
+ Required:
1. High school graduate with 4 years experience in patient accounts related area or bachelor’s degree with at least 1 year of related experience or equivalent combination of education and experience.
2. Ability to use 10 key adding machine and type 25 wpm.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Revenue Cycle Coordinator IV2024-03-07T05:06:57-05:00https://universityofrochester.jobs/AB40FCF1FE004142B7C761D85867E85C26Responsibilities
**Position summary:**
Perform all routine and non-routine duties required to prepare accounts for submission to the payers timely, accurately and in accordance with State and Federal regulations. Complete special projects that require specialized knowledge of billing requirements to ensure compliant claims processing.
**Supervision and Direction Exercised:**
The Revenue Cycle Coordinator IV is responsible for self-monitoring performance on assigned tasks, following standard procedures and may train and coordinate activities of lower level staff.
**Machines and Equipment Used:**
Standard Office Equipment, including but not limited to: telephone, photocopy machine, adding machine, personal computer, fax/scanner, EPIC and Emdeon billing systems, Microsoft Excel and Email and a variety of payer web sites (e.g. ePaces, Fidelis).
**Typical Duties:**
35% With minimum direction and latitude for independent judgment
+ Resolve accounts on the Ancillary work queues per APG guidelines.
+ Research accounts held from billing via the Ancillary Work queues researching documentation in eRecord to determine if the ancillary services are related to clinic visits or procedures
+ Take appropriate system actions on accounts based on interpretation of documentation, billing guidelines and record research.
25% With minimum direction and latitude for independent judgement:
+ Resolve accounts on the Coverage Manager II work queue.
+ Review accounts flagged to determine whether to transfer charges to PB based on billing models.
+ Take appropriate system actions on accounts based on billing guidelines and record research.
20% Assist Supervisor with Payer Audits:
+ Audits include but are not limited to the quarterly Medicare & Medicaid Credit Balance report in addition to credit balance reports issued by Excellus or their business partners.
15% With minimum direction and latitude for independent judgement:
+ Reconcile client billing on a monthly basis.
+ Assist with credit balance work queues as needed.
5% Train new staff and cross train employees within the area; serve as the department expert for knowing the technical requirements for APG billing regulations and as the internal point person for getting APG questions resolved.
**Expectations:**
+ Attend department and team staff meetings
+ Stay current on HIPAA guidelines through education and reading monthly emails
+ Participate in educational training such as ICARE and annual In-service
+ Join PAO committees such as planning PAO events or addressing employee issues
+ Cross train on team processes to enable assistance and fill in as needed
**Qualifications:**
Associate’s degree in business field and 4-5 year’s experience in hospital billing, accounting, and/or coding; or an equivalent combination of education and experience.
**Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $21.50 - $29.03 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Ctr Representative - STRONG WEST2024-03-07T05:06:57-05:00https://universityofrochester.jobs/AD7E682632C649F3A73C3CA1B8AFB41126GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
+ Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
+ Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
+ Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
+ Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
High School Diploma required. 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) OR Support Coordinator III2024-03-07T05:06:57-05:00https://universityofrochester.jobs/C4667A432AFE493AA1412D6F745EC17626POSITION SUMMARY:
Responsible for smooth, efficient patient care flow through all of Perioperative Services and the Operating Room. Facilitates work flow in the department by supporting Anesthesia clinical coordinators, charge nurses, surgeons and additional faculty and staff. Responsible for prioritizing critical patient cases and communication of emergency Operating Room changes and fluctuations. The timely and efficient functioning of this large, diverse and very busy suite of operating rooms and ectopic surgical locations is dependent on a flawless flow of communication through the control desk.
**SUPERVISION AND DIRECTION EXERCISED:**
With minimum direction and considerable latitude for independent judgment, must make complex decisions independently and assist staff and faculty in complex decision making in high stress work environment. May coordinate the duties of less experienced support staff. May train peers and/or less experienced support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including, but not limited to, telephone, fax machine, pneumatic tube system, copiers, personal computers, terminals, printers, scanners and credit card machines for point of service collection of co-pays. Must multi-task proficiently between Flowcast and eRecord systems. May use some clinic equipment.
**TYPICAL DUTIES:**
1. Functions as the primary liaison between all levels of staff and faculty in and out of the Operating Room while demonstrating an elevated level of timely, efficient and diverse communication in a control desk of fast-paced Operating Room and ectopic surgical locations. Continual maintenance of the White Board in collaboration with the Anesthesia Clinical Coordinator and Charge Nurse with appropriate follow-through as necessary. Triages patient calls, assess the clinical urgency of every patient, and determines the appropriate action while communicating all changes to necessary clinical staff and faculty. Continuously maintains the manual Operating Room schedule to ensure an ever-present back up in the event of electrical or computer failure.
2. Assesses and triages all Operating Room calls, pages and STAT calls, books emergent cases and communicating and coordinates appropriate faculty and staff including off-shifts and next day cases. Initiates the printing and organizing of the next day's patient call slips and wristbands.
3. Serves as focal point for handling complaints from patients, faculty, nursing and anesthesiology. Answers incoming phone calls in communications center, routing calls as appropriate. Provides support for departmental activities including monitoring inventory of supplies and supply ordering, manage and stock forms and supplies, and requests from clinical staff.
4. Coordinates daily efforts to edit and correct registration and billing errors during full registration process. Identifies ways to reduce follow-up, repetitive or corrective work. Utilizes EMR and scheduling software programs to facilitate work flow; manages patient tracking system ensuring correct location of patients.
5. As designated preceptor, provides training to other staff on all aspects of department specific work including orientation to department and hospital, registration process and customer service. Acts as information resource for all departmental staff in regards to registration and work flow activities. Attends education programs for department at direction of supervisor and educates other staff.
6. Performs other patient focused tasks, including but not limited to: assigns patient transports, disseminates tasks to PSAs, monitoring pneumatic tube station and distributing contents, distributing scrubs, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up. Coordinate transportation for discharged or transferred patients as needed.
**QUALIFICATIONS:**
Two years of post-high school education and three years of related work experience; or an equivalent combination of education and experience.
**PREFERRED:**
Experience in an Emergency Department setting, including one year in a position demonstrating the ability to work with minimum supervision and direct an office operation preferred. Medical terminology experience. The ability to type accurately. Skills related to achievement of customer satisfaction. The ability to deal calmly but efficiently with medical professionals during life threatening situations is critical. Previous experience with PICIS and Flowcast. Must maintain a strong customer service approach at all times, with the ability to handle diverse personalities.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Self-Pay Fin Assist Coord IV2024-03-07T05:06:57-05:00https://universityofrochester.jobs/D5CF0859FB414B8AA30133B510B4BC6D26Responsibilities
**Job Summary**
The Self-Pay Financial Assistance Coordinator IV will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Self-Pay Financial Assistance Coordinator IV will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the EPIC system and across the Enterprise. The Self-Pay Financial Assistance Coordinator IV must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.
**Key Functions and Expected Performances**
**With general direction of the Patient Services Management Team and with latitude for initiative and judgment:**
25%
1. According to established policies and procedures, review all applications for Financial Assistance.
2. Review and respond to applications within the prescribed timeframes verbally and/or in writing.
3. Investigate financial information relating to the application for Financial Assistance.
25%
1. Respond to inquiries via telephone and/or letter in a timely fashion.
2. Coordinate status reports to the management team.
3. Act as the liaison with the Billing Departments, SMH Patient Financial Services, HH Patient Accounts as well as the Collection Agencies via fax; telephone, or e-mail.
25%
1. Maintain and process current hold bills to ensure timely adjustments and billing to patients occur.
2. Process adjustments based on reports delivered from management team.
3. Review and make recommendations for high dollar financial assistance balances to management on a weekly basis.
4. Ensuring that the master file database is updated and accurately reflects the required documentation.
5. Completion of productivity tracking as defined by management.
15%
1. Coordinate all Financial Assistance application efforts with the Patient Services staff.
2. Perform account registration edits and account adjustments for the Financial Assistance program.
10%
1. Act as a back up in staffing crisis to receive incoming calls from both internal and external customer regarding billing issues, in a timely and customer friendly manner.
2. Act as a backup for vacations and staffing crisis to meet with patients directly regarding billing issues and financial assistance questions for the Financial Coordinator located within the hospital.
3. Receive incoming calls regarding outstanding balances as a result of statements sent.
4. Perform review and research procedures on billing issues on patient accounts.
**Expectations:**
1. Maintain any current certified application counselor’s certification requirements as well as attending any training opportunities related to Financial Assistance.
2. Attend monthly department and team staff meetings.
3. Stay current on HIPAA guidelines through education and reading monthly emails.
4. Performs the duties of a Data Control Clerk when required in addition to the above.
**Background Expectations:**
+ Required:
1. High school graduate with 4 years experience in patient accounts related area or bachelor’s degree with at least 1 year of related experience or equivalent combination of education and experience.
2. Ability to use 10 key adding machine and type 25 wpm.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pt Self-Pay Resoltn Ctr Rep II2024-03-07T05:06:57-05:00https://universityofrochester.jobs/EB057DB1889E4C279D370F7906B676D526Responsibilities
**Job Summary**
The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients’ inquiries via telephone, MyChart, mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical billing in accordance with HIPAA, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act. The Patient Financial Representative acts with **c** ompassion and empathy, exercises tact, patience, and professionalism at all times in responding to internal/external customers. Acts as a liaison among the customers, business partners, and plans in a professional, self-directed manner to ensure and promote customer satisfaction and retention.
**Key Functions and Expected Performances**
With general direction of the Patient Services Management Team and with latitude for initiative and judgment:
**Patient Inquiries:**
+ Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources.
+ Resolves customer inquiries in an accurate, organized, efficient, timely, and expert manner; resulting in acceptable accuracy, production levels, and retention of patient services.
+ Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation procedures.
+ Maintains performance and quality standards based on established call center metrics including turn-around times.
+ Initiates insurance billing either electronically or via the use of the Electronic Work file transfer process within the billing systems for accounts classified as Self-Pay in error.
+ Identifies and verifies coverage under the government health insurance programs.
+ Secures revenue for URMC, HH, and URMFG by advising customers about insurance and payment options.
+ Creates budget installment payment plans for those customers in need.
+ Identifies patterns generated by external and internal activity impacting customer satisfaction.
+ Uses best judgment under set procedures, alert management regarding issues not completed within specified timeframes.
+ Participates in training to learn regulations, systems, procedures, develop skills and initiate actions to accurately fulfill all requirements of the job.
+ Safeguards member privacy in accordance with the corporate privacy policies and procedures.
+ Performs other related duties as assigned.
**Expectations:**
+ Consistently demonstrate high standards of integrity by supporting the URMC’s values, and adhering to the Corporate Code of Conduct, and ICARE Philosophy of Care.
**Minimum Requirements:**
+ High school graduate with 4 years of experience in healthcare, billing, or collections experience
+ OR
+ Bachelor’s degree with at least 1 year of related experience
+ OR
+ Equivalent combination of education and experience
**Preferred Requirements:**
+ Proven and effective diplomatic communicator demonstrated by the ability to consistently present and express oral and written information in an organized, understandable, complete, and concise manner.
+ Ability to remain professional and focused under multiple pressures and demands.
+ Strong organizational skills, reasoning, and problem solving skills.
+ Ability to multi-task in order to efficiently resolve customer concerns, by actively listening to the customer, navigating multiple programs and applications at the same time, typing call documentation, and speaking to the customer simultaneously.
+ Ability to prioritize tasks and work in fast paced environment.
+ Ability to work effectively as a member of a team.
+ Actively participate in and contribute to the daily operations of the Patient Services Department by identifying improvements to processes, services, and the patient experience.
+ Excellent computer skills required. Proficient at instant messaging and text messaging technology.
+ Regular reliable attendance is expected and required.
**Professional Competencies:**
+ Customer Focus
+ Active Listening and Empathy
+ Excellent Oral/Written Communication
+ Proactive
+ Detail-Orientation
+ Problem Solving/Organizational Skills
+ Teamwork Orientation
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pt Self-Pay Resoltn Ctr Rep II2024-03-07T05:06:57-05:00https://universityofrochester.jobs/EE16F87FE3834CC78C25EE27BB319BEA26Responsibilities
**Job Summary**
The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients’ inquiries via telephone, MyChart, mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical billing in accordance with HIPAA, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act. The Patient Financial Representative acts with **c** ompassion and empathy, exercises tact, patience, and professionalism at all times in responding to internal/external customers. Acts as a liaison among the customers, business partners, and plans in a professional, self-directed manner to ensure and promote customer satisfaction and retention.
**Key Functions and Expected Performances**
With general direction of the Patient Services Management Team and with latitude for initiative and judgment:
**Patient Inquiries:**
+ Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources.
+ Resolves customer inquiries in an accurate, organized, efficient, timely, and expert manner; resulting in acceptable accuracy, production levels, and retention of patient services.
+ Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation procedures.
+ Maintains performance and quality standards based on established call center metrics including turn-around times.
+ Initiates insurance billing either electronically or via the use of the Electronic Work file transfer process within the billing systems for accounts classified as Self-Pay in error.
+ Identifies and verifies coverage under the government health insurance programs.
+ Secures revenue for URMC, HH, and URMFG by advising customers about insurance and payment options.
+ Creates budget installment payment plans for those customers in need.
+ Identifies patterns generated by external and internal activity impacting customer satisfaction.
+ Uses best judgment under set procedures, alert management regarding issues not completed within specified timeframes.
+ Participates in training to learn regulations, systems, procedures, develop skills and initiate actions to accurately fulfill all requirements of the job.
+ Safeguards member privacy in accordance with the corporate privacy policies and procedures.
+ Performs other related duties as assigned.
**Expectations:**
+ Consistently demonstrate high standards of integrity by supporting the URMC’s values, and adhering to the Corporate Code of Conduct, and ICARE Philosophy of Care.
**Minimum Requirements:**
+ High school graduate with 4 years of experience in healthcare, billing, or collections experience
+ OR
+ Bachelor’s degree with at least 1 year of related experience
+ OR
+ Equivalent combination of education and experience
**Preferred Requirements:**
+ Proven and effective diplomatic communicator demonstrated by the ability to consistently present and express oral and written information in an organized, understandable, complete, and concise manner.
+ Ability to remain professional and focused under multiple pressures and demands.
+ Strong organizational skills, reasoning, and problem solving skills.
+ Ability to multi-task in order to efficiently resolve customer concerns, by actively listening to the customer, navigating multiple programs and applications at the same time, typing call documentation, and speaking to the customer simultaneously.
+ Ability to prioritize tasks and work in fast paced environment.
+ Ability to work effectively as a member of a team.
+ Actively participate in and contribute to the daily operations of the Patient Services Department by identifying improvements to processes, services, and the patient experience.
+ Excellent computer skills required. Proficient at instant messaging and text messaging technology.
+ Regular reliable attendance is expected and required.
**Professional Competencies:**
+ Customer Focus
+ Active Listening and Empathy
+ Excellent Oral/Written Communication
+ Proactive
+ Detail-Orientation
+ Problem Solving/Organizational Skills
+ Teamwork Orientation
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Development Program Assistant, AS & E2024-03-07T05:06:57-05:00https://universityofrochester.jobs/FE224F59CBE34DA9B8BBCC29D241B42626GENERAL PURPOSE:
With minimum direction and considerable latitude for independent judgment, directs administrative activities associated to initiatives and projects in support of the School of Arts and Sciences and the University Libraries. This role acts as liaison between advancement and on-campus partners and manages relationships with alumni, senior administrative staff, deans, directors, faculty members, students, vendors, and others. Must be able to prioritize to meet multiple and competing deadlines and maintain a working knowledge of university policies and is responsible for data management for the School of Arts and Sciences and University Libraries as well as programs and centers related to aforementioned entities.
The position reports to the Executive Director of the School of Arts and Sciences with additional oversight as required by the Executive Director of ASE College Advancement and the Executive Director of Advancement for the University Libraries.
**SPECIFIC RESPONSIBILITIES:**
**Program Support**
1. Writes and prepares, on a weekly basis, donor correspondence for the Dean of the School of Arts and Sciences, Dean of Graduate Studies and Post-doctoral Affairs and Vice Provost and Dean of the University Libraries.
2. Coordinates, on a quarterly basis, with School of Arts and Sciences and University Libraries faculty and staff to write and edit solicitations and other fundraising materials in partnership with the Direct Response Team that are specifically related to fundraising initiatives for the School of Arts and Sciences, Graduate Studies and Post-Doctoral Affairs and University Libraries. This includes crowdfunding pages and other virtual platforms.
3. Writes and coordinates, on a quarterly basis, small-scale endowment appeals for special projects to support individual departments, as well as donor engagement efforts.
4. Manages and maintains, on an ongoing basis, priority fundraising information in both print and online for the School of Arts and Sciences and University of Rochester Libraries including but not limited to naming opportunities, project/program purpose and advertising pieces.
5. Plans and contributes, on a monthly basis, to the pipeline and capital projects meetings for School for Arts and Sciences and the University Libraries. This includes creating and maintaining prospect lists; developing, publishing, and distributing meeting agendas and items for discussion; proactively preparing and compiling background information as needed.
6. Research university publications/resources and build connections with AS&E faculty and staff to understand and promote events and activities that engage our constituents and help develop future prospects pools for AS&E Advancement.
**Financial Support and Data Integrity**
1. Accurately processes all gifts, including in-kind donations, received by ASE/The College.
2. Monitors gifts from Regional Advancement to ensure proper submission, accuracy of entry and accuracy of allocation on a daily basis.
3. Keeps current with proper level OASIS training within database systems to maintain access.
4. Manages all vendor business payments in coordination with multiple ASE and Library Departments and budgets. Includes collaborating with finance officers within departments outside of advancement. Ensure accurate accounting for multiple departments and accounts including those that maintain similar titles.
5. Audits, prepares reports and presents documentation on all allocations/accounts within each department and program in the School of Arts and Sciences and the University Libraries. Independently ensures accuracy of asset allocation and donor intent to ensure that Deans, department chairs, and program directors understand how they may spend philanthropic funds on a quarterly basis.
**Fundraising and Prospect Management**
1. Identifies and compiles information to support cultivation and solicitation plans for 5 gift officers. This includes using independent judgement in monitoring prospects and proposals and gives advice on needed actions.
2. Creates systems and reports to assist 5 gift officers in effective moves management process to ensure fundraising efforts are moving through the stages of the fundraising cycle from identification, engagement and evaluation to solicitation, and stewardship. This goes hand-in-hand with the donor cultivation cycle, which focuses on building relationships with donors.
3. Generates and maintains prospecting reports to be shared with Deans, Department Chairs, Vice Provost and Dean of University Libraries and gift officers.
**Special Projects**
1. Manages APD credit-eligible Rock Star Faculty Series. On a monthly basis, strategically and independently coordinates with Learning and Development team to arrange and plan for internal and campus partner speakers. Manages communication with invited speakers and advancement colleagues.
2. Manages fundraising and stewardship initiatives for Arts and Sciences and University Libraries including targeted department related advancement mailings and event invitations. Works closely with advancement and campus partners to plan and oversee initiatives. This includes collaboration with the Donor Engagement team to execute the distribution of thank you gifts and donor recognition that support the School of Arts and Sciences and University Libraries fundraising and stewardship efforts.
3. Researches, identifies and collaborates with Advancement Communications on possible stories related to unique gifts and faculty accomplishments for external publication and acknowledgement
**Administrative Support**
1. Oversees and provides administrative support to the Arts and Sciences and University Libraries advancement teams.
1. Responsible for a wide scope of duties requiring a thorough understanding of administrative processes, procedures and practices; this requires a comprehensive knowledge of multiple database and calendaring systems, reimbursement processes, cultivation/solicitation plans, stewardship processes and key priorities for each school and department.
2. Independently prepares 5 gift officers for travel each traveling an average of 2x per month. Includes creating itineraries, processing contact reports, and making updates as needed. Anticipates the need for and procurement of background material. Maintains frequent communication as appropriate with the Vice Provost and Dean’s Offices in coordinating shared travel plans between gift officers and the Vice Provost and Deans. This can also include advancement associated travel for faculty within the School of Arts and Sciences and University Libraries.
3. Manages and submits expense reports according to the University of Rochester expense procedures for 5 gift officers. Must be aware of current University regulations for reimbursement and documentation, attending training sessions as needed to stay abreast of changing regulations.
4. Coordinates and executes fundraising reports for 5 gift offices as well as department chairs, deans and other administrators in the School of Arts and Sciences and University Libraries. Independently provides regular updates on funds raised to said entities.
5. Manages calendars for the 5 gift officers, making decisions between competing events, ensuring sufficient transition time between meetings, and coordinating complex large group meetings.
**Volunteer Management** :
Plans and manages Arts and Sciences Dean’s Advisory Network (DAN) and Library National Council meetings. Accurately prepares agenda, meeting materials, attendance reports, member bios and updates. Distributes materials 10 days prior to meeting date and prepares meeting minutes within 10 days of the meeting.
**Event Support**
Partners with colleagues on University and AS&E development events and activities, to include donor targeting, management of logistics, day of coordination and documentation.
**Other duties as assigned.**
**REQUIREMENTS:**
+ Bachelor's degree required.
+ Three years of relevant work experience or an equivalent combination of experience and education required.
+ Higher-education experience preferred.
+ Strong skills in written and oral communication, professional demeanor, and ability to work effectively in a complex university setting, interfacing with administrators, faculty, and distinguished alumni, parents, and friends of the university required.
+ Strong collaborative and interactive skills are essential.
+ Must have good judgment, be able to problem solve, embrace the team concept, have excellent customer relations skills and be able to adjust to changing priorities and challenges in a busy environment required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 23.80 - $ 33.32 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III - Strong West2024-03-07T05:06:57-05:00https://universityofrochester.jobs/63C5C63DCE0E4357A0C2E9934E56CE3A26POSITION SUMMARY:
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**SUPERVISION AND DIRECTION EXERCISED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative assistant or administrator. Is responsible for independently planning, executing and evaluating own work. Works independently with latitude for action.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment.
**TYPICAL DUTIES:**
**Referral**
1. Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
2. Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres to RIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
3. Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
**Prior Authorization**
1. Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker's compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
2. Anticipates insurer's various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
3. Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
**QUALIFICATIONS:**
High School Diploma and a minimum of two years of relevant experience required, or an equivalent combination of education and experience. Medical Terminology, experiences with surgical/appointment scheduling software and electronic medical records, preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) 63400 - Acute Medicine Unit - LPN 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester.jobs/0ECDF9FE87C741C48B8DC4111AEAF34826Responsibilities
Become part of a dynamic, collaborative care team responsible for medical patients, patient and staff satisfaction is a priority. Recent acute care helpful, experience with diverse patient populations a plus. Excellent communication skills, flexibility, creativity, and collaborative teamwork valued. Flexibility and open mindedness for change and a positive attitude a must!
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 8 and 12 hour sifts, holidays and weekends per unit policy.(USA-NY-Rochester) 73400 - Solid Organ Transplant - LPN 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester.jobs/24BF6EAA882E4CA78F9995503B57F06926Responsibilities
Seeking an energetic, highly motivated individual to join a fast-paced environment providing holistic care to the liver and kidney transplant population as well as general surgical patients. Challenging environment encourages strong organizational and time management skills. Must demonstrate excellent communication skills while working under the direction of the Registered Professional Nurse. A positive attitude and an appreciation for teamwork is a must.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, weekends and holidays per unit policy.(USA-NY-Rochester) Med/Surg Flex Team - Licensed Practical Nurse 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester.jobs/497227F72181408C9A5E2FC076B82AEA26Responsibilities
The position offers exposure to a variety of medical and surgical specialties. Develop a diversified skill base. Requires the ability to work independently and demonstrate strong prioritization skills. The LPN must be able to critical think and be able to respond and communicate effectively with the multidisciplinary team.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT/PT and per diem position available, D/E/N, weekend and holidays per unit policy.(USA-NY-Rochester) 63400 - Acute Medicine Unit - Patient Mobility Specialist - LPN, Proficient 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester.jobs/7B5E479EA5FA4E6CB8036BC53EEB9EDE26Responsibilities
Become part of a dynamic, collaborative care team responsible for medical patients, patient and staff satisfaction is a priority. The Patient Mobility Specialist under the direction of a registered nurse facilitates patient mobility and ambulation by (1) walking patients (2) transferring patients bed to chair (3) repositioning patients (4) performing range of motion. The Mobility Specialist utilizes patient handling equipment, transfer devices, and protective equipment in accordance with guidelines and vendor specification. Current med/surg experience. Demonstrates problem solving and good communication skills. Ability to be creative and work collaboratively in an interdisciplinary environment.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Medical Surgical Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 8 and 12 hour sifts, holidays and weekends per unit policy.(USA-NY-Rochester) Wilmot Cancer Institute Thoracic/Head and Neck- Nurse Practitioner/Physician Assistant2024-03-07T05:06:38-05:00https://universityofrochester.jobs/C8EF42C17C7441BE91E3673A5302951F26Responsibilities
Great opportunity to work as part of an interdisciplinary team in providing care to oncology patients in the Wilmot Cancer Institute, with a specific focus providing care to patients with thoracic/ head and neck malignancies. Responsibilities include direct patient care including evaluation and management of acute illness and chronic symptom management, follow-up, coordination of services, and family education. Will be working closely with the thoracic / head and neck medical oncology team and involvement in clinical trial accrual. Excellent communication skills with proven ability in exercising independent judgment and initiative. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training. Must be NYS eligible for NP/PA certification.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71 - $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Cancer Center
**Full/Part Time:**
**Schedule:** Full Time position available, Monday through Friday, daytime hours; 4, 10 hour days a possibility(USA-NY-Rochester) 19200 - Inpatient Medicine in Psychiatry - LPN 2 Inpt2024-03-07T05:06:38-05:00https://universityofrochester.jobs/CAC3CD3549C843F9899DA8E10E90FD3326Responsibilities
Exciting opportunity for an LPN to join a unique unit, only a handful of similar units in the country. Adult medical/surgical unit for patients with active co-morbid psychiatric and/or behavioral issues. This unit is looking for a flexible, enthusiastic and committed LPN to join our team. Previous acute care experience a plus. Willingness to care for a varied patient population in a changing environment a must! Responsibilities to include phlebotomy, patient mobility program and duties within the scope of a NYS LPN under the direct supervision of charge RN and/or unit Nurse Manager. Commitment to interdisciplinary, unit based, quality improvement team required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 26.50 - $ 34.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Psychiatric Nursing
**Full/Part Time:**
**Schedule:** Full time position available, primarily days, holidays per unit policy(USA-NY-Rochester) Clm Resltion Rep III, Hosp/Prv2024-03-06T05:24:50-05:00https://universityofrochester.jobs/14B684AA2357437DB5C5E158FE761B0326Responsibilities
**Location:**
Rochester Tech Park (RTP), Gates, NY - Remote options available after in-person training. Occasional onsite meetings / work at RTP are required. Remote location must be within 2 hours of RTP and within New York State.
**Position Summary** **:**
With latitude for initiative and independent judgment within department guidelines, the position is responsible for managing professional hospital accounts. Activities performed will focus on resolving balances of aged insurance accounts which have not been collected through routine billing and collection activities. Claim Resolution Rep III will make independent decisions as to the processes necessary to collect denied insurance claims, no response accounts, and will investigate resolving billing issues. Maintain a detailed knowledge of billing requirements and regulations to ensure that the process conforms to federal and state regulations bringing concerns to the attention of billing Manager and Supervisor. The Claim Resolution Rep III will represent the department and Strong Memorial Hospital (SMH) in a professional manner, protecting confidentiality of patient information at all times.
**Supervision and Direction Exercised** **:**
The Claim Resolution Rep III is responsible for self-monitoring performance on assigned tasks, following standard procedures as directed by the Supervisor or Manager.
**Machines and Equipment Used** **:**
Standard office equipment, including but not limited to: telephone, photocopy machine, adding machine, personal computer (for claims inquiry and entry software) fax/scanner, Microsoft Word, Excel, Access, Email, third party claims systems (ePaces, Connex), Epic Billing System, and various payer web sites.
**Typical Duties** **:**
40% Completes follow up activities on denied, unpaid, or under-paid accounts by use of EPIC Insurance Coverage or the Payer Website link, online systems with insurance companies, and other third-party payers to obtain payments, as well as contact payer representatives to research/resubmit rejected claims to obtain and verify insurance coverage.
+ Follow up on unpaid accounts working claim activity in EPIC
+ Works in assigned EPIC follow up workqueue(s).
+ Review reason for claim denial – reason code or denial codes in EPIC.
+ View Payer Website link (EPIC Insurance Coverage tab), review payer website, or contact payer representative as to why claims are not paid.
+ Determines steps necessary to secure payment and completes EPIC Follow up Activity by resubmitting claim or deferring task.
+ Documents all account follow up activity.
+ Research and calculate under or overpaid claims; determine final resolution
+ Review and determine correct follow up.
+ Contact payer on incorrectly paid claim completing resolution and adjudication.
+ Adjust account or process insurance refund credits.
+ Review and advise supervisor or manager of trends on incorrectly paid claims from specific payers.
+ Work with supervisor/manager on communication to payer representatives regarding payment trends and issues.
30% Maintains a thorough knowledge of Professional Billing to include understanding of policies and procedures related to insurance collection and follow up.
+ Bills primary and secondary claims to insurance.
15% Identify and clarify billing issues, payment variances and/or trends that require management intervention; share with Supervisor and/or Manager. Assist Supervisor with credit balance account review/resolution and all audits
+ Coordinate responses and resolution to Medicaid and Medicare credit balances.
+ Request insurance adjustments or retractions.
+ Review and work all insurance credits in EPIC.
+ Enter EPIC note documenting action taken.
10% Research and respond to third party correspondence, receive phone calls, explain policies and procedures involving routine and non-routine situations. Assist with patient related questions. Communicates with other URMFG, HIM, Revenue Integrity, Registration and Insurance Management, PFS, EPIC Single Billing Office, and SMH departments.
+ Coordinate with other department within SMH to get claim issues resolved.
+ Assists will all audits as needed.
5% Other miscellaneous duties
**Expectations:**
+ Participate in department staff meetings, education classes and training
+ Stay current on HIPAA guidelines through education and reading monthly emails
+ Participate in URMC training such as Strong Commitment ICare and Annual Mandatory In-Service
+ Join PFS committees such as Planning PFS events or addressing employee issues
+ Maintains proficiency in EPIC for Insurance Follow up and clear understanding regarding how EPIC department functions interrelate for the overall success of the Hospital Provider Based 1500 billing group
**Qualifications:**
Associate's degree in Business Administration and 2 years of hospital/professional Patient Accounting, Consumer Collections experience, or Certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Ability to type 25 wpm
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.14 - $25.84 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Revenue Cycle Coordinator IV2024-03-06T05:24:50-05:00https://universityofrochester.jobs/2DC559F510964039A2619A23021CA56326Responsibilities
**Job Summary** :
The Revenue Cycle Coordinator IV is responsible for monitoring, reviewing and resolving system billing edits/Stop bills for unbilled hospital accounts that require intervention from PFS prior to billing. Assures edits are resolved timely through an expediated review and claim submission to payers to prevent the loss of reimbursement, reduce overall AR and days in AR.
Additionally, the Revenue Cycle Coordinator IV reviews and monitors unresolved edits from non-PFS departments to assure timely submission of unbilled claims.
This position requires flexibility and the ability to function in an evolving and ever-changing environment. The Lead AR Coordinator serves as a liaison between Patient Financial Services and other hospital/professional departments regarding unbilled accounts.
**Supervision and Direction Exercised:**
This position performs under the general direction of the Manager, with significant latitude for independent initiative and judgment.
**Key functions/responsibilities:**
**Responsibilities include, but are not limited to:**
**35% Resolve accounts on Epic Edit Work ques utilizing accepted billing guidelines.**
+ Research edits and utilize knowledge of billing requirements, Epic workflows and specific payor requirements to resolve edits and assures claims are released to bill timely
+ Take appropriate system actions on accounts based on billing guidelines, record research as well as any interaction needed with the clinical department to resolved the edit/stop bill
**25% Daily Tracking/Monthly reporting**
+ Track daily trends in remaining edits/stop bills by Workques (WQ) to observe trends and achievements in reducing WQ outstanding volumes
+ Report worked and resolved edits/stop bills, highlighting any new edits, trends or departments with backlogs for that time period to the Manager to provide feedback to the appropriate URMC or HH departments to assist with operational improvements.
+ Track monthly trends in reduction of specific write-offs codes to assure processes and communication are effective in reducing these write-offs.
**20% Enhancement of processes and procedures in unbilled accounts**
+ Provide on-going documentation of proposed changes to processes both within PFS and with other hospital departments to support reduction of edits from being created by consistently evaluating root causes of errors which cause claims to be delayed
**15% Act as the liaison between PFS and PFS Systems Group to investigate and resolve new edits or negative trends (increases) in specific edits**
**5% Utilize in-depth knowledge of payer contracts and reimbursement methodologies to address credit balances as needed**
**Qualifications:**
Associates degree in business field and 4 – 5 years’ experience in hospital billing, accounting, coding and/or customer service or an equivalent combination of education and experience.
Note: This document describes typical duties and responsibilities and is not intended to limit managers from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $21.50 - $29.03 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Revenue Cycle Coordinator IV2024-03-06T05:24:50-05:00https://universityofrochester.jobs/5CF9764632C745E98EACECEC4EB207AD26Responsibilities
**Job Summary** :
The Revenue Cycle Coordinator IV is responsible for monitoring, reviewing and resolving system billing edits/Stop bills for unbilled hospital accounts that require intervention from PFS prior to billing. Assures edits are resolved timely through an expediated review and claim submission to payers to prevent the loss of reimbursement, reduce overall AR and days in AR.
Additionally, the Revenue Cycle Coordinator IV reviews and monitors unresolved edits from non-PFS departments to assure timely submission of unbilled claims.
This position requires flexibility and the ability to function in an evolving and ever-changing environment. The Lead AR Coordinator serves as a liaison between Patient Financial Services and other hospital/professional departments regarding unbilled accounts.
**Supervision and Direction Exercised:**
This position performs under the general direction of the Manager, with significant latitude for independent initiative and judgment.
**Key functions/responsibilities:**
**Responsibilities include, but are not limited to:**
**35% Resolve accounts on Epic Edit Work ques utilizing accepted billing guidelines.**
+ Research edits and utilize knowledge of billing requirements, Epic workflows and specific payor requirements to resolve edits and assures claims are released to bill timely
+ Take appropriate system actions on accounts based on billing guidelines, record research as well as any interaction needed with the clinical department to resolved the edit/stop bill
**25% Daily Tracking/Monthly reporting**
+ Track daily trends in remaining edits/stop bills by Workques (WQ) to observe trends and achievements in reducing WQ outstanding volumes
+ Report worked and resolved edits/stop bills, highlighting any new edits, trends or departments with backlogs for that time period to the Manager to provide feedback to the appropriate URMC or HH departments to assist with operational improvements.
+ Track monthly trends in reduction of specific write-offs codes to assure processes and communication are effective in reducing these write-offs.
**20% Enhancement of processes and procedures in unbilled accounts**
+ Provide on-going documentation of proposed changes to processes both within PFS and with other hospital departments to support reduction of edits from being created by consistently evaluating root causes of errors which cause claims to be delayed
**15% Act as the liaison between PFS and PFS Systems Group to investigate and resolve new edits or negative trends (increases) in specific edits**
**5% Utilize in-depth knowledge of payer contracts and reimbursement methodologies to address credit balances as needed**
**Qualifications:**
Associates degree in business field and 4 – 5 years’ experience in hospital billing, accounting, coding and/or customer service or an equivalent combination of education and experience.
Note: This document describes typical duties and responsibilities and is not intended to limit managers from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $21.50 - $29.03 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Residency/Fellowship Admin2024-03-06T05:24:50-05:00https://universityofrochester.jobs/5D38B3EF9D7645F28407A9830DC6B6EB26GENERAL PURPOSE:
Serves as an education coordinator and member of the education team providing oversight for the Psychiatry Education Division’s clinical and education programs. This includes the oversight of managing all phases of the administrative, recruitment, and orientation program activities/functions associated with Medical Student Education in Psychiatry and Geriatric Psychiatry Fellowship Programs. Serves as an important liaison with learners, faculty and other staff members. Provides additional administrative oversight to Psychiatry Clerkship and Geriatric Fellowship training program. Ensures internal practices are in compliance with University policies, regulations and procedures.
**RESPONSIBILITIES:**
Administrative Coordinator – Geriatric Psychiatry Fellowship Program Work under the general direction of the Administrator, Psychiatry Education and Fellowship Program Director for the Geriatric Psychiatry Fellowship Program. Direct and manage the academic and day-to-day operational activities for the Geriatric Psychiatry Fellowship Graduate Medical Education Program. complement consists of 10 trainees (6 in Neurology years and 4 in Pediatrics years). The ACGME requires the Geriatric Psychiatry Fellowship program administrator/coordinator be allocated 0.5 FTE.
_Compliance of Residency Program Regulatory and Institutional Requirements:_
+ Ensure Fellowship Program compliance with ACGME. Provide Administrator and Program Director with accurate data necessary for completion of annual ACGME WebADS submission. Assist Administrator and Program Director in completing the data for the Annual Program Evaluation and self-study process. Work with Administrator and Program Director in all aspects of preparation and completion of program RRC Site Visits and CLER visits.
+ Oversee and participate in Fellowship Program Meetings: Provide appropriate documentation of resident milestones for the Clinical Competency Committee meetings. Participate in the Program Evaluation Committee meetings and prepare meeting minutes. Attend monthly GME meetings to keep current with GME and institutional requirements.
+ Counsel residents on program policies and procedures.
+ Oversee residency program compliance (at the department level) with NYS regulations, JCAHO, IPRO, NYSDOH and URMC GME office. This includes: monitoring duty hours to ensure compliance with NYS Code 405/IPRO, including moonlighting and extra shift hours; monitor/track resident attendance at mandatory sessions required by University/Hospital GME and Dr. Panzer (Team STEPPS, Patient Care & Safety Survey, RL Solutions for reporting adverse events and near misses, ICare, GME exit survey, RATS, Annual health updates, mask fit testing, PPDs); monitor resident procedures (LPs and handoff/transition of care); work closely with Administrator and Program Director to keep current with all written program policies and procedures for recruitment, appointments, reappointments as indicated by the ACGME, ABPN and the University.
+ **Identify, evaluate and supervise all fellowship activities** . Direct and coordinate the recruitment and orientation of new fellowship. Develop, implement and evaluate educational and credentialing activities. Represent the education division in interactions with the Graduate Medical Education office, Strong Memorial Hospital and other departments.
+ **Clinical Rotations:** Coordinate fellow clinical rotation/block schedules. Interact with Geriatric Psychiatry clinical faculty/clinical administrators and other department administration to arrange appropriate fellow rotations/elective time. Ensure appropriate faculty and clinics are scheduled in order to provide an excellent clinical experience for fellows. Develop and manage clinical inpatient and outpatient rotations for residents from other department Arrange clinical rotations for residents at other universities and process affiliation agreements, malpractice insurance, and verify trainee credentials in order to meet the GME requirements for residents to rotate at UR.
+ **Interact with external organizations:** Accreditation Council for Graduate Medical Education (ACGME); American Board of Psychiatry and Neurology (ABPN); Psychiatry Resident and Fellow Matching Program (NRMP); Association of American Medical Colleges (AAMC); American Psychiatric Association (APA); Electronic Residency Application Service (ERAS), Education Council for Foreign Medical Graduates (ECFMG), American Medical Association (AMA).
+ **Website Administration:** Assist in development of website updates. Provide updates to fellowship program website. Work with ISD web administrator to create an effective and efficient website for the Geriatric Fellowship program to attract highly qualified trainees for our Education programs.
+ **Manage database systems:** analyze and report results; ensure completion of various surveys and reports. Compile reports on behalf of department program directors for GME and ACGME. (Quality indicator collection tool, Annual Program Evaluation (APE), and SWOT analysis (GME program outcomes). Manage web-based ABPN pre-CERT Credentialing system for Neurology Residency Program. Enter appropriate data for resident clinical training and clinical skills evaluations; monitor and maintain the ABPN database for credentialing residents to sit for the ABPN certifying board exam.
+ **Meetings/Special Events:** Help to coordinate and manage meetings, seminars, retreats and other annual events. This includes resident/fellow graduation for approximately 125 guests, Department of Psychiatry Trainee Poster Day, and Key Day.
+ **Verification/Credentialing for Alumni Fellows:** Process verification/credentialing for alumni fellows and faculty. Provide supporting documents to various state boards and hospitals. Manage/track alumni resident, fellow and faculty history database of past training/appointments at the University. Maintain Alumni database system.
+ **Fellowship Recruitment:** Manage fellowship recruitment, review/screen fellowship applications. Interact with faculty and fellows to arrange interviews for appropriate applicants. Work with the Program Director and participate in the Fellowship Selection Committee to score and rank applicants.
+ **Fellow Management System (Med Hub):** Manage fellow and faculty confidential evaluations/reports. Maintain fellow demographics, rotations, evaluations, conferences and training history in Med Hub. Provide summary reports on faculty teaching and annual program evaluations.
**Education Coordinator - Psychiatry Phase 3 and 4 (3** **rd** **and 4** **th** **Year) Medical Student Experiences**
Work under the general direction of the Director of Medical Student Education in Psychiatry, Psychiatry Clerkship Director and Associate Clerkship Director to oversee all aspects of the Phase 3 and 4 experiences in the Department of Psychiatry. Provide support and administrative oversight to the Psychiatry clerkship, Neurology-Psychiatry Social and Scientific Foundations of Medicine, Mind Brain and Behavior II course, Psychiatry electives: Includes approximately 110 students per year rotating through the clerkship and the Social and Scientific Foundations of Medicine, Mind Brain and Behavior II course, Psychiatry Observership experiences, and approximately 45 students per year rotating through Psychiatry electives. Develop, implement and evaluate educational and grading activities. Ensure compliance with LCME (Liaison Committee on Medical Education).
+ **Clerkship Clinical Rotations:** Coordinate all student rotations and site assignments through communication with students and review of student surveys as to their personal interests and goals. Oversee with considerable autonomy, the matching of student interest to sites. Manage and coordinate the students’ schedules through communications with students, clerkship director, faculty, and residents. Collect (student evaluations after each clerkship to arrange, monitor, and collect results). Prepare for and particulate in student orientation to the clerkship (8 times per year). Aid in scheduling and coordinating the Social and Scientific Foundations of Medicine, Mind Brain and Behavior II coursefollowing each clerkship. Arrange for the NBME examination, including booking rooms, ensuring compliance with medical school policies and procedures, student accommodations, and proctoring the examination (8 times per year, plus 2-3 extra exam proctoring requires for students who need to retake the examination).
+ **Psychiatry Elective Clinical Rotations:** Coordinate all student Psychiatry Electives and site assignments through communication with students and interface with the MedSIS student scheduling system (approximately 8 different electives, and 45 students per year). Manage and coordinate the student’s elective schedule. Prepare student orientation materials, and communicate goals and expectations to students. Maintain site descriptions on an annual basis and interface with registrar’s offices. Coordinate visiting student electives, including interfacing with the registrar’s office, communicating with students, collecting elective requests, applications, managing additional required paperwork.
+ **Administrate Psychiatry Student Interest Group Network (PsychSIGN) Program:** Oversee the administration of the PsychSIGN program, including arranging for preliminary meetings, managing the annual budget, creating and sending meeting announcements, collecting RSPVs, booking rooms and arranging for any food.
+ **Oversee Clerkship Management System (Med Hub) and Grading:** Manage student, resident, and faculty confidential evaluations/reports. Supervise central administration staff and/or UR student in developing completely de-identified evaluation reports to send out to the clerkship grading committee. Collect and report on clerkship grading committee scores, and schedule and attend 8 grading committee meetings per year. Maintain and update the yearly grading database, and collaborate with clerkship director in determining final clerkship student grades. Collaborate with clerkship director to create approximately 110 student grade summary forms per year, and distribute grade report forms to students.
+ **Oversee Psychiatry Elective Management System (Med Hub) and Grading:** Manage student, resident, and faculty confidential evaluations/reports. Supervise central administration staff and/or UR student in developing evaluation reports to send out to the clerkship grading committee. Collect and report on clerkship grading committee grades. Collaborate with clerkship director to create student grade summary forms, and distribute grade report forms to students.
+ **Manage database systems:** analyze and report results; ensure completion of various surveys and reports. Twice yearly, compile reports for clerkship evaluation metrics, resident and faculty evaluations, and site evaluations. Distribute reports to clerkship administration, residents, faculty, and UME offices.
Other duties as assigned: Assist with Education Office events: Key Day, Trainee Poster Day, Graduation Dinner
**QUALIFICATIONS:**
+ Bachelor’s degree in related discipline required.
+ At least one year of relevant experience in Undergraduate and/or Graduate Medical Education is preferred.
+ or equivalent combination of education and experience required.
+ Should have an understanding and working knowledge of the following software essential to this position
+ Microsoft Office (Word, Excel, PowerPoint, Outlook)
+ Adobe: Adobe Acrobat
+ MyPath; HRMS
+ Kentico Website Management System
+ PDWS/ ERAS; ACGME WebADS; ABPN Pre-Certification Systems, NRMP System, Thatamus System
+ P2P Procurement / Workday
+ Med Hub – Trainee/Program management system
+ C-TAGME Certification preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-06T05:24:50-05:00https://universityofrochester.jobs/81F9E564D0064EE5A2D49F0C86A40F0526POSITION SUMMARY:
The Physician Support Specialist **(** PSS) serves as the initial contact the division of Pediatric Gastroenterology, Hepatology and Nutrition. Providing a high degree of **customer service and clerical support** to the division’s clinical practice and coordinates functions associated with patient information processing for ambulatory care visits. Acts as a resource to faculty and staff. Physician Support Specialist works closely with other coworkers, colleagues and associated medical providers. Monitors and ensures that all functions are completed in an accurate, efficient and customer friendly manner. Pediatric GI is a highly complex subspecialty practice involving but not limited to medical procedures serving the inpatient and outpatient population. The position interfaces with the different divisions throughout the Department of Pediatrics and other practices.
PSS staff rotate between the three shifts below to maintain competency in functions required to open and close the office. Staff must be available for all shifts at the supervisor’s discretion based on the needs of the Division as they arise. The Division has two locations, Clinton Crossing Medical Center and the Golisano Children’s Hospital. PSS will routinely report to the Clinton Crossings location.
Hours are variable based on operational needs - Monday through Friday, no holidays or weekends:
+ 7:45am-4:15pm
+ 8:00am-4:30pm
+ 8:30am-5pm
**TYPICAL DUTIES:**
**Telephone Management:**
Responsible for courteous and efficient telephone communications. Manages incoming calls, triages calls to medical staff following the division guidelines. Coordinates outgoing calls to patients, other departments, insurance companies for patient care and/or scheduling. Verify patients name, date of birth, address, phone number and pharmacy. Takes clear and concise telephone messages; appropriately routing them to nurses, nurse practitioners, fellows and MDs.
**Scheduling:**
Schedules new and follow up appointments. Utilize triage guidelines to schedule new patient appointments or forward clinical information on to the nurse for review. Cancels and reschedules appointments. Schedules radiology, procedures and interpreter services. Manages electronic bump lists and waiting lists by calling patients to reschedule or to offer a sooner appointment.
**Prior Authorizations and Referral:**
Obtain prior authorizations and handling referrals proficiently and within desired time frames.
**Electronic Medical Record Management (eRecord):**
Must be able to navigate and use the eRecord software for documenting patient related calls and information. Responsible for taking and completing tasks from the Peds GI Staff Pool Inbasket within 24 hours from the time the encounter was generated.
**Reception (Check-In and Check-Out:**
On a rotating basis all OAS staff will greet patients to initiate a positive ambulatory experience, identify healthcare provider to be seen, direct patient to next destination, obtain signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters). Provide constant vigilance of waiting area ensuring no patient waits unduly long providing communication between the provider and the patient if there is a delay to patient’s appointment time. OAS must remain in the office until the last patient has checked out and no longer requires assistance. Hand out patient satisfaction surveys twice monthly.
**Scheduling:**
Review orders queue and after visit summary (AVS) to schedule radiological exams, procedures, follow up visits, and/or interpreter services at the time of check out. Obtains necessary authorizations for radiological exams. Print AVS after inserting any necessary instructions and give to the patient/parent or legal guardian. Reviews AVS prior to handing to the patient/parent or legal guardian; verify correct patient receives form.
**Registration:**
Provide accurate registration collect patient demographic and financial information of patient arrivals in e-Record in an efficient, customer-oriented manner. Confirm patient insurance and demographic information following protocol for updating e-Record information; distribute questionnaires when appropriate and collect co-payments following protocol for the collection of co-payments.
Monitors registration errors, completes missing registration data, reconciles and ensures accuracy of patient information to ensure reduction in billing rejections. Identifies ways to reduce follow-up, repetitive, or corrective work. Using e-Record print daily schedules. Serves as a focal point for handling patient issues and serves as front-line problem solver.
**Financial Management:**
Reconciles daily co-payment log sheets at the end of the day for each and balance cash drawer. Identifies and resolves discrepancies. Reconciles reports with encounter forms and ensure all charges are captured.
**Fax and Scanning:** Responsible for retrieving and distributing faxes to the intended recipients. Medication refills, prior authorization requests, new patient information that comes in on the fax machine is a shared responsibility of all OAS staff. Prepare documents needing to be sent via courier to Health Information Management for scanning into eRecord.
Assist with training of new staff and other duties as assigned.
**QUALIFICATIONS:**
**Required:**
+ High School diploma or equivalent
+ 1-year related work experience in customer service or medical office
+ Demonstrated skills related to achievement of customer satisfaction
+ Must have reliable/efficient transportation
**Preferred:**
+ Medical terminology preferred
+ Demonstrated ability to word process documents and enter data into a database.
+ Demonstrate skill and efficiency in e-Record and electronic insurance verification system.
+ Demonstrate ability to type accurately at 55-60 wpm minimum.
+ Demonstrated ability to prioritize assignments to allow efficient workflow and adequate office coverage.
+ Ability to act as a resource to less experienced staff.
+ Demonstrates the ICARE values to patient, families, and staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician Trainee - TAR - Distribution (Inpatient)2024-03-06T05:24:50-05:00https://universityofrochester.jobs/9F041A67AED94266890679CD81F6D81226GENERAL PURPOSE:
The main responsibility of pre-certified technicians in training will be to train in the role of a pharmacy technician and prepare to pass the PTCB Pharmacy Technician Certification Exam and becoming a Certified Pharmacy Technician. This will include hands on training in the employee's main work area. Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program, which will include didactic learning, simulations, and experiential rotations, and is typically completed in 12 weeks after passing the final exam. New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator. The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment. Responsibilities and tasks are consistent with state, federal and local regulations, consistent with the functions of a pharmacy technician.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Medication Preparation: Train and participate in medication preparation activities. This may include, but is not limited to: Preparing medication order based on requests or recipes; Obtaining Correct medication; Determining the number of doses required for the defined time period; Packaging medications in accordance with applicable laws; Completing logs where required; Utilizing safety check procedures where required; Operates and maintains automated system or technology as training allows; Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
2. Medication Delivery: Train and participate in efficient medication delivery activities. This may include, but is not limited to: Utilizing pneumatic tube system; Hand delivering patient medications; Documentation and for transfer and tracking of medications as required.
3. Medication Storage and Inventory Management: Train and participate in medication storage and inventory management activities. This may include, but is not limited to: Stocking medication areas appropriately, including automated systems where applicable; Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area;
4. Customer Service: Train and participate in customer service activities related to the main pharmacy work area. This may include, but is not limited to: Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff; Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up; Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner; Maintains patient confidentiality at all times.
5. Preparation for PTCB Certification: This is typically completed through completion of the 12-week PTU program. During this program, employees will complete didactic, simulation, and experiential training under the Pharmacy Education Administrator. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Any questions should be brought to the attention of the program administrator or preceptor in a timely manner. Attends and completes all assigned experiential rotations as part of the PTU. This will include ambulatory and acute care experiences; overseen by a preceptor at each site. The employee is expected to be engaged, ask questions, and participate in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Employee should be prepared for all simulations by reviewing the available material and training/study guides prior to the live simulation. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum, and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment at URMC and enrollment in PTU as outlined during orientation to the program. A new employee with at least 500 hours of previous pharmacy experience can work with the Pharmacy Education Administrator to participate in an alternate pathway to become certified. This pathway includes self-study sitting for the PTCE within an agreed upon time frame
Other Responsibilities as assigned
**QUALIFICATIONS:**
+ High School Diploma or GED required.
+ Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) required or become certified through an alternate method within 6 months of employment.
+ Previous work experience in health care or another fast-paced environment preferred.
+ Must be at least eighteen years of age at the time of application.
+ Upon completion of the program (or alternate pathway) be eligible to register for the PTCB certification exam.
+ Required to pass the PTCB Certification Exam within 180 days of PTU completion.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Mgr, Clinical Admin (Dir Adult Partial Hospitalization Pgrm)2024-03-06T05:24:50-05:00https://universityofrochester.jobs/C67C60F16DC54F5DB45ADC6E264E388026GENERAL PURPOSE:
The Clinical Director for Adult Partial Hospital Program serves as a member of the Department of Psychiatry Acute/Crisis Services Leadership Team. The Clinical Director, in collaboration with the Medical Director of the Adult Partial Hospital Program is accountable for ensuring that the services of the Adult Partial Hospital Program meet all applicable regulatory and clinical standards for patient access, treatment and care delivery, documentation, treatment planning and discharge planning. The Clinical Director is also accountable for ensuring fiscal viability by ensuring adequate staffing levels of qualified staff and adequate infrastructure and processes for meeting productivity standards to meet clinical demand. The Clinical Director also engages in strategic planning and implementation of strategic initiatives in response to the evolving health care environment and payment structures.
Subscribes to the Department’s goal of creating a culturally competent environment by treating patients/families, trainees, research subjects and co-workers in a sensitive and caring manner with appropriate attention to cultural differences.
Participates in available cultural competence events and trainings. Carries out responsibilities with considerable latitude for independent judgment. Fosters and enables a positive work environment by modeling the I CARE values.
**RESPONSIBILITIES:**
+ Develop and implement processes for intakes, enrollment, treatment planning and discharge consistent with URMC and Department of Psychiatry policies and procedures and OMH and Joint Commission regulatory requirements.
+ Partners with the Sr. Administrator of Acute/Crisis to ensure recruitment, retention and monitoring of front-end operations for screening, registration, check out and all activities associated with individual patient encounters on a daily basis.
+ Identify and leverage opportunities for expanding access to the Adult Partial Hospital to meet community need and work with the Sr. Administrator of Acute/Crisis to develop Business Improvement plans.
+ Work the Department of Psychiatric Clinical Risk Management and Quality Improvement Team to respond to patient/family concerns and investigate patient incidents. Develop and implement corrective action plans as indicated to improve quality of service in the clinic.
+ Working with the Adult Partial Hospital Medical Director, develops and implements staffing plans for faculty, clinical and support staff FTEs to meet clinical demand in a timely way but maintaining staffing to authorized levels through proactive recruitment and retention activities.
+ Establish and monitor clinical schedules of clinicians consistent with FTE and access standards. Actively monitor and evaluate clinical productivity against projected targets and adjust through appropriate channels as indicated.
+ Develop strategic planning and monitoring to ensure patient-centered, culturally sensitive, anti-racist clinical services that are accessible, supportive, and engaging.
+ Develop innovative, evidence-based models of acute treatment that is patient centered, focused on stabilization and recovery and which involve community partners as indicated over time.
+ Monitor and evaluate trends in community demand and opportunities for improved timely access through walk-in or other forms of crisis service within the clinic for those in active crisis who can be safely managed in an outpatient setting.
+ Establish effective partnerships with community human service agencies in the City to achieve culturally sensitive, community relevant clinical services that consider social determinants of health.
+ Establish and facilitate routine staff meetings and staff development offerings for the clinic to ensure timely communication, engagement of staff in problem- solving and continue to develop professional and clinical expertise.
+ Participate in Department of Psychiatry and Acute/Crisis Clinical Leadership meetings to facilitate seamless transitions of care from emergency rooms and inpatient units.
+ Participate in the Department of Psychiatry Quality Steering Committee, Incident Review Committee, and Patient Care Coordination meetings.
+ Strategically assess and respond to staff wellness and engagement issues.
Other duties as assigned.
**QUALIFICATIONS:**
+ Master’s degree in a clinical discipline and 5 years of related clinical, supervisory and administrative experience; Requires the person in the position to have and maintain status as a Qualified Health Professional including professional licensure in NYS required.
+ 5 years, minimally, of relevant experience in personnel, fiscal, and resource management relevant to the operations of complex clinical service systems required.
+ Demonstrated ability to be flexible and responsive in rapidly evolving health care environments preferred. Excellent organizational and communication skills preferred. Ability to lead in a positive, goal-directed manner preferred.
+ Clinical Licensure in NYS required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $68,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Customer Technology Spec I2024-03-06T05:24:50-05:00https://universityofrochester.jobs/D8B5FE1CF77F412F8A08A1B00F85032426GENERAL PURPOSE:
This position is responsible for managing End User Support services for the River Campus Libraries (RCL), which includes providing high-level IT desktop and building technology support as well as supporting library enterprise systems. Duties include supervising user support team members; resolving complex issues related to computers, mobile devices, peripherals and audio-visual equipment; and Active Directory account commissioning and decommissioning. The incumbent will also be charged with staying current with IT equipment and trends.
It is essential that the incumbent possess a strong commitment to working in a team environment; communication is vital to this position as well as the ability to work independently. Overseeing the delivery of top-tier customer service is a large part of the position, which includes sensitively communicating with RCL staff and facilitating positive results.
In addition to IT support and customer service, this professional will lead technical projects related to emerging technologies and services which effectively support RCL research, teaching, and learning programs.
**RESPONSIBILITIES:**
**Library IT Staff Supervision**
+ Coordinates the work of Customer Tech Support Techs II and III
+ Responsible for guiding direct reports in their continuing training/professional development
**Library Project Management**
+ Coordinates complex technical projects and strategies, which may include but not limited to:
+ Further development of Studio X/emerging XR/AR technologies
+ Service desk iPads program
+ Digital booking displays at conference rooms
+ A/V upgrades to Instruction Suites (in partnership with ECM)
+ Collaborates with RCL staff and other stakeholders using group communication tools like Slack, Teams and/or Asana
+ Researches, prepares specifications and makes recommendations.
+ Coordinates with external vendors for hardware/software/services.
**Library IT End User Support**
+ Provides high-end technical support which requires expert knowledge and handles nonstandard service issues, using JIRA Service Desk for managing requests
+ Exhibits advanced troubleshooting and resolution skills for operating systems (macOS, Windows 10 & 11), Internet applications (Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Outlook, etc.), office productivity applications (MS Office 2019 and Office 365), creative applications (iTunes, Canva), cloud-based file-storage (Box), mobile applications for viewing email on iOS and Android, and other applications/services as necessary and appropriate
+ Oversees annual staff workstation refresh
+ Assesses and analyzes reports from JIRA and SAM systems to develop security, software and hardware policies and procedural improvements
+ Oversees creation and maintenance of IT Documentation
+ Oversees IT Inventory
+ Sends communications to RCL staff to explain technical issues/needs
**Library Systems Administration**
+ Manage the library’s organizational unit (OU) within Microsoft Active Directory for the University (User, Security Groups, Distribution Groups, etc.)
+ Serve as the library’s Box (online collaboration tool) Group Administrator
+ Develop and maintain system documentation that meets organizational standard
**Library Building Support**
+ Oversees digital signage program (in collaboration with ECM)
+ Acts as expert in all forms of digital conferencing (Zoom, Teams, etc)
+ Oversees public workstation refresh
+ Manages phone (desktop & cell) planning/approvals
**IT Support Liaison for Service and Support**
+ Event and Classroom Management (ECM)
+ University IT
+ Networking
+ Telecommunications
+ Computing & Printing
**Other Duties as Assigned**
**QUALIFICATIONS:**
+ High School Diploma or equivalent required.
+ BA or BS degree in related discipline or equivalent combination of education and experience preferred.
**Required:**
+ Minimum 5 years working with hardware and software troubleshooting and integration, telecommunications, workstation security and network technologies in a service desk environment
+ 1+ years supervisory experience
+ Extensive experience with Windows, Mac OS and Linux desktop platforms, along with iOS and Android devices
+ Experience evaluating new technologies and their integration into an existing environment
+ Experience actively managing technical projects
+ Excellent written and verbal communication with exceptional attention to detail. Ability to describe technical issues or specifications to non-technical clients
+ Demonstrated ability to work collaboratively with and engage stakeholders
+ Demonstrated commitment to diversity, equity and inclusion
**Preferred:**
+ Experience with A/V support
+ Experience with asset and inventory management software
+ Experience with Active Directory
+ Comp TIA AThe University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Patient Navigator2024-03-06T05:24:49-05:00https://universityofrochester.jobs/167E8E22E69E4243902B5FD44F597A7126POSITION SUMMARY:
This position serves the Department of Imaging Sciences as Clerical Coordinator/Navigator for the Incidental Findings Program (Backstop) process improvement initiative.
**SPECIFIC RESPONSIBILITES:**
Under general direction and with considerable latitude for exercise of independent judgment, serves as Clerical Coordinator/Navigator for the Department of Imaging Sciences. This position is responsible for clinical, regulatory and administrative activities related to the coordination of patients that meet the Incidental Findings Program (Backstop) criteria for follow-up and surveillance by Imaging Sciences. This individual must effectively communicate with radiologists, referring provider office staff, patients, and department leadership. May act as a back-up for lung cancer screening data navigator if needed.
**SUPERVISION AND DIRECTION EXERCISED** **:**
No Supervisory responsibilities.
**TYPICAL DUTIES** **:**
+ Serves as coordinator/navigator for critical communications required between radiologists, our patients’ providers and the patient in order to ensure that required follow-up studies, actions or communications of results are sent and received in accordance with the Incidental Findings Program (Backstop) recommendation tracking system.
+ Records all documentation in appropriate chart or system. Follows established criteria and workflow for patient management in the program. Documents all workflows, processes and procedures for use in training co-workers. Keeps those documents up to date with changes, while maintaining previous copies of workflows, processes and procedures.
+ Works closely with Quality Department leadership to establish standard operating procedures, process improvements and QA checks/balances.
+ This position will be required to become fluent and efficient in numerous systems and associated databases, including but not limited to: eRecord, Radiant/Cadence, and RHIO.
+ Serves as subject matter expert for training, process and workflows related to the Incidental Findings Program (Backstop) ”.
+ Other duties as this position will evolve over time as required to accomplish the goals of this initiative.
**QUALIFICATIONS** **:**
Basic job-knowledge of systems and procedures obtained through prior work or experience. High school diploma as well as 2-3 years of relevant experience required.
Demonstrates excellent communication skills-written, verbal and body language inclusive. Highly focused on details. Exemplary professionalism at all times in handling sensitive and confidential matters. Proactive approach at problem solving. Excellent customer service skills and practice. Exercises independent judgment, problem solving and critical thinking skills.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $42,786 - $57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Public Safety Dispatcher2024-03-06T05:24:49-05:00https://universityofrochester.jobs/33B5690778884CE28C42E4859B1560F326Public Safety Dispatcher
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Job ID
251395
Location
Central Administration
Full/Part Time
Full-Time
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**Opening**
Full Time 40 hours Grade 25 Department of Public Safety
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 20.67 - $ 26.60 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Patient Navigator2024-03-06T05:24:49-05:00https://universityofrochester.jobs/399E8F218572417FB9EFE7737BB1174226POSITION SUMMARY:
This position serves the Department of Imaging Sciences as Clerical Coordinator/Navigator for the Incidental Findings Program (Backstop) process improvement initiative.
**SPECIFIC RESPONSIBILITES:**
Under general direction and with considerable latitude for exercise of independent judgment, serves as Clerical Coordinator/Navigator for the Department of Imaging Sciences. This position is responsible for clinical, regulatory and administrative activities related to the coordination of patients that meet the Incidental Findings Program (Backstop) criteria for follow-up and surveillance by Imaging Sciences. This individual must effectively communicate with radiologists, referring provider office staff, patients, and department leadership. May act as a back-up for lung cancer screening data navigator if needed.
**SUPERVISION AND DIRECTION EXERCISED** **:**
No Supervisory responsibilities.
**TYPICAL DUTIES** **:**
+ Serves as coordinator/navigator for critical communications required between radiologists, our patients’ providers and the patient in order to ensure that required follow-up studies, actions or communications of results are sent and received in accordance with the Incidental Findings Program (Backstop) recommendation tracking system.
+ Records all documentation in appropriate chart or system. Follows established criteria and workflow for patient management in the program. Documents all workflows, processes and procedures for use in training co-workers. Keeps those documents up to date with changes, while maintaining previous copies of workflows, processes and procedures.
+ Works closely with Quality Department leadership to establish standard operating procedures, process improvements and QA checks/balances.
+ This position will be required to become fluent and efficient in numerous systems and associated databases, including but not limited to: eRecord, Radiant/Cadence, and RHIO.
+ Serves as subject matter expert for training, process and workflows related to the Incidental Findings Program (Backstop) ”.
+ Other duties as this position will evolve over time as required to accomplish the goals of this initiative.
**QUALIFICATIONS** **:**
Basic job-knowledge of systems and procedures obtained through prior work or experience. High school diploma as well as 2-3 years of relevant experience required.
Demonstrates excellent communication skills-written, verbal and body language inclusive. Highly focused on details. Exemplary professionalism at all times in handling sensitive and confidential matters. Proactive approach at problem solving. Excellent customer service skills and practice. Exercises independent judgment, problem solving and critical thinking skills.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $42,786 - $57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Pathologists' Asst2024-03-06T05:24:49-05:00https://universityofrochester.jobs/735E797E60564445B68EF65DDE41EE2926Responsibilities
**POSITON SUMMARY:**
Assists pathologists and pathology residents in the gross examination of surgical specimens at Strong Memorial Hospital and at Highland Hospital.
Provides coverage to the Postmortem Medicine Unit of Strong Memorial Hospital in the performance of autopsies.
**SUPERVISION AND DIRECTION RECEIVED:**
Reports to the Director of Surgical Pathology SMH, through the Gross Room supervisor and the Surgical Pathology Chief Supervisor.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and supervise the activities of technicians and students who support the Gross Room.
**ASSIGNMENTS AND RESPONSIBILITIES:**
1. Trains pathology residents in the gross description and dissection of surgical specimens. (25%)
2. Verifies the name, surgical pathology number, type and number of specimens received in each case to correspond to information given on the requisition form and cassettes. Informs the pathology resident the accessioning staff, and/or the lab supervisor of any discrepancies. (3%)
3. Dictates a gross description and performs the necessary dissection of the specimens received. A gross description Includes the color, consistency, weight and measurements as well as a description of pertinent details along any abnormalities or unusual findings. The dissection involves the proper cutting of specimens and appropriate submission of tissue for microscopic examination with regard to disease process and clinical history. (38%)
4. Consults with attending pathologist about complex, unusual or difficult specimens. (2%)
5. Consults with the resident responsible for signing out large specimens and notifies him/her of unusual or unexpected findings. (2%)
6. Performs special techniques, including but not limited to: touch preps, taking tissue for cytogenetics, flow cytometry, gene rearrangement, electron microscopy and STAT freezing. (3%)
7. Decalcifies bone specimens prior to processing. (2%)
8. Arranges/coordinates with radiology to have specimens and paraffin blocks x-rayed. (2%)
9. Performs frozen sections. (10%)
10. Maintains a log of tissue requests for research and clinical trials and obtains, or assists the resident in obtaining, the appropriate tissue without compromising the diagnosis and evaluation of the specimen. (5%)
11. Assists and trains residents in the photography of gross specimens. Photographs documents for conferences. (6%)
Other duties as assigned. (2%)
**QUALIFICATIONS:**
A degree from an accredited Pathologists' Assistant program; AAPA certified or eligible with prior experience as a pathologists' assistant is required. The ASCP fellowship examination in Pathologists' Assistant must be successfully completed with a passing score within one year of employment
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $100,589 - $150,904 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Qual Assur Tech IV, Rad Safety2024-03-06T05:24:49-05:00https://universityofrochester.jobs/8A3D58AFFAC24ABF989D4A95C5F8BC4D26GENERAL PURPOSE:
Performs QA/QC acceptance and test on both medical and research radiological equipment to include, but not be limited to CT, Fluoroscopy and general radiological devices in accordance to Food and Drug Administration (FDA) and NY State D of H guidelines and assists in monitoring use of other radioactive materials throughout the University.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs advanced, NY State Industrial Code Rule 16 audits, surveys and inspections of radiological devices, (Fluoroscopy, CT, Portable, and Dental) for support of annual and semi annual QA/QC performance checks.
2. Evaluates results, prepares reports and applies knowledge of expected equipment responses compared to observed/measured. Performs follow-up on corrective actions following radiological and/or nuclear evaluations. Provides recommendations to various groups, including Clinical Engineering, Nuclear Medicine and Radiology for instrument improvement, shielding and dosimetry.
3. Evaluates performance of radioactive materials licensed laboratories to established University operational standards. Delivers approved radioisotopes to licensed Principal Investigators. Reports violations, recommends actions where warranted and maintains records of surveys. Ensures proper radiological protection is maintained, as well as appropriate behavior in radiological areas.
4. Performs calibrations on hand-held radiation monitoring instrumentation and completes minor maintenance on these instruments. When necessary packages and ships this equipment to a certified vendor when major maintenance is required. Performs receipt inspections and operational checks when outside organizations provide maintenance on RSU equipment.
5. Perform data entry requirements for the handling of radioisotopes. This is necessary for tracking the amounts of radioactivity delivered to and used by the institution for eventual replacement, use, disposal and/or shipment
6. Performs room surveys for the detection of radioactive contamination using provided instrumentation.
Other duties as assigned.
**QUALIFICATIONS:**
A.S degree in Safety Technology, Environmental Management Technology, Chemistry, Biological Sciences required; Graduate of an accredited Radiologic Technologist program preferred. 5 years of specialized work experience in field required or equivalent combination of education and experience. Familiarity with radiological devices required (Fluoroscopy, CT, Portable and Dental) to conduct QA/QC performance checks. NYS Radiologic Technologist License and ARRT certification preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $28.46 - $39.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Legal Assistant II2024-03-06T05:24:49-05:00https://universityofrochester.jobs/E1E21A7B65644AAE9885B9633498A06426Responsibilities
**General Purpose:**
Provide support for Associate Director, Research Administrators, and Material Transfer Agreement Administrators in the Office of Research and Project Administration. Responsible for all administrative and clerical responsibilities for an assigned portfolio of departments. Support the administration of unfunded agreements and research projects. Prepare and distribute a set of standardized agreements under the supervision of the Associate Director. Assist with general office management and oversight functions.
**Essential Tasks:**
Under general direction and with limited latitude for independent judgement:
+ Responsible for comprehensive review of MTAs (material transfer agreement), DUAs (data use agreements), CDAs (confidentiality agreements), and OUAs (Other Unfunded Agreements) as submitted in the IORA system. Provides periodic reporting on the status of current and pending agreements to Associate Director, and others as necessary. Serve as central contact for unfunded agreements and appropriately triage in accordance with established process 50%
+ Develop and maintain a working understanding of template agreements being utilized. These include, but are not limited to, the Uniform Biological Material Transfer Agreement (UBMTA), the Federal Demonstration Partnership Data Use Agreements, the Associate of University Technology Managers (AUTM) agreement templates, and the University Industry Demonstration Partnership template agreements. Provide guidance and education on the use and appropriateness of these agreements 15%
+ Provide guidance and training to departmental users in the navigations of the IORA system 10%
+ Develop and maintain detailed knowledge of MTA, DUA, and CDA files for department portfolio and manage monthly agreement termination list 5%
+ Prepare and send electronic documents to internal partners including but not limited to Research Subjects Review Board, UR Ventures, Biosafety, Privacy office, etc., in accordance with defined parameters 5%
+ Serve as backup for other office staff with respect to phone coverage, supply ordering, equipment maintenance, iThenticate requests. Assist with other general ORPA tasks in collaboration with faculty and their support staff. 5%
+ Keep abreast of trends such as sponsor policies and procedures, as they relate to MTAs, DUAs, and CDAs by self-study, attending seminars/webinars, professional meetings and courses that enhance personal development and strengthen the user function. 10%
**Non-Essential Tasks:**
In collaboration with ORPA staff, engage in special projects and studies. Develop or coordinate the development of university educational tools with respect to MTAs, DUAs, and CDAs, or assist with the development of university wide or internal policies. Assist in presentations and training workshops to the University community regarding MTAs, CDAs, and DUAs.
**Requirements:**
+ Associates Degree and training in an administrative area.
+ At least four years of general office experience.
+ Attention to detail, demonstrated organizational skills, and the ability to communicate on a professional level are essential for this position.
+ Demonstrated ability to process high volume of tasks in effective and efficient manner.
+ Experience with contracts preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.92 - $29.29 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Mental Health Therapist, MHFC2024-03-06T05:24:49-05:00https://universityofrochester.jobs/E2069ED069D543B0940F70FADFF0B91126GENERAL PURPOSE:
Provides professional social work/mental health counseling therapeutic services for children and families; partners with the client, and collaborates with MHFC staff, community collaterals, and other social service resources while completing the psycho-social and planning for treatment needs for the family; participates in intervention-specific training and other relevant professional development to implement evidence based treatment services for clients; may interface within systems such as local school districts and early childhood programs; participates in ongoing supervision with program and clinical staff members. ***This is a part-time role.
**RESPONSIBILITIES:**
+ Under direction and with considerable independence, performs complex therapeutic duties in accordance with treatment manuals and is assigned cases by Clinical Coordinator according to experience and competence. Quality of work done is determined through observation and review of cases by a Senior Clinical Staff member.
+ Evaluates the psycho-social status of clients and families to determine specific needs for service and performs complex psychosocial assessments and diagnostic formulations for clients and their families. Provides intensive assistance through counseling and direct services with the client and client's family, in accordance with treatment manual. Discusses and collaboratively plans for treatment with clients; Provides intensive support and assistance through counseling and implements direct services within specific evidenced based models of intervention. Abides by HIPAA rules and regulations when working with families. Helps clients and families manage and cope with home and community challenges, which sometimes can impact parenting, mental health, and healthy child development.
+ Therapeutic services occur in the family's homes, via telehealth, in community locations, or at the center, depending on family need. Providing transportation in personal vehicle may be needed at times, and thus requires a valid driver’s license. Refers client and family to community resources to maintain continuity of service. Establishes and maintains cooperative working relationships with community agencies which may be helpful to clients.
+ Attends clinical staff meetings to coordinate the efforts of the program, to participate in reflective supervision, and to gain support in order to provide high quality services for clients and their families. Develops a service treatment plan for individuals, which may involve connecting the family with other community resources. Attends and participates in departmental, professional and special meetings to keep abreast of social service activities and to share new developments at Mt. Hope Family Center. Meets with members of community agencies to share information, procedures and techniques. Maintains a thorough knowledge of social work/mental health counseling/marriage and family/psychology practices and the policies of community agencies through workshops, symposia and clinical literature.
+ Make recommendations on procedures and policies as needed. Completes recording and reporting on all cases according to established clinical procedures and policies in accordance with HIPAA regulations. Conducts correspondence with other institutions and community agencies.
+ Ensures the development and implementation of comprehensive and individualized treatment plans for clients with clearly defined therapeutic goals; conducts evidence-informed treatment with clients and families
+ Collaborates with referral sources and other internal and external professionals throughout client care activities. Mobilizes family and natural support networks when clinically indicated.
+ Establishes and regularly maintains cooperative working relationships with community and health care agencies, as well as professional and administrative staff of the Medical Center and University.
Other duties as assigned.
**QUALIFICATIONS:**
+ Master's degree from a Counsel for Accreditation of Counseling and Related Education Programs (CACREP) accredited program with major course work in mental health counseling required.
+ 1-2 years related experience, or equivalent combination of education and experience required.
+ Bilingual (Spanish) or ASL fluency preferred.
+ Valid NY Drivers’ License and Reliable Transportation required.
+ NYS licensure as a mental health practitioner (e.g., Mental Health Counselor, Creative Arts Therapist) or limited permit eligible upon hire required or
+ If licensure has not been obtained upon employment, the individual has 36 months to obtain the NYS license required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**Pay Range**
Pay Range: $57,595 - $80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** The College
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) 31800 - Kessler Family Burn/Trauma ICU - Licensed Practical Nurse 2 Inpt2024-03-06T05:23:50-05:00https://universityofrochester.jobs/198C4FCFB07F4666A81A7C9625ACDEB526Responsibilities
Assist in the building of a dynamic, collaborative team caring for trauma and burn patients along with a diverse surgical population. Seeking highly motivated and flexible individuals with strong organizational and interpersonal communication skills to join the BTICU team. New graduate LPN’s will be considered. Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.50-$34.45
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Critical Care Nursing
**Full/Part Time:**
**Schedule:** FT positions available, D/E/N, 36 hours with holiday and weekends per unit needs(USA-NY-Rochester) Orthopedic / Sports Division (Rochester and Victor/Canandaigua location) - Nurse Practitioner/ Physician Assistant (251391)...2024-03-06T05:23:50-05:00https://universityofrochester.jobs/5FA16D89636346A38AF5F1FFBF91F52026Responsibilities
Work collaboratively with all members of the health care team to provide high quality (outpatient) care to patients with sports medicine injuries involving the shoulder, elbow, knee and ankle. APP will also see a variety of traumatic and degenerative conditions, including patients requiring shoulder replacement. APP will work at our offices located at the new ambulatory surgery center in Rochester, Victor and Canandaigua locations. Strong communication, high emotional intelligence and clinical skills required. Must be eligible for billing. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Require a Master’s degree (or pending) as a Nurse Practitioner, an active New York State Registered Nurse license in good standing, an active/pending New York State Nurse Practitioner licensure in good standing and current/pending national certification as an Nurse Practitioner.
Physician Assistant
Requires completion (or pending) of an ARC-PA approved Physician Assistant program, an active/pending New York State Physician Assistant licensure in good standing and current/pending national certification as a Physician Assistant by the NCCPA ( _National Commission on Certification of Physician Assistants)_
NPs and PAs will demonstrate clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relations skills, computer competence and must have an active desire to learn. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $44.71-$67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Medical Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days.(USA-NY-Rochester) Radiation Oncology, Wilmot Cancer Institute @ Pluta Cancer Center - Level II2024-03-06T05:23:50-05:00https://universityofrochester.jobs/B55B708ED03F42B98F037BE63D7F59A026Responsibilities
A nursing opportunity to become part of a diverse and multidisciplinary radiation oncology team. A broader prospect to be a patients’ advocate, educator, and care-coordinator. Responsibilities include but are not limited to: patient assessment and care, patient education, care coordination, telephone triage, and collaboration with multidisciplinary teams. Must possess a positive attitude, flexibility, excellent assessment/critical thinking skills, strong interpersonal communication skills, and ability to autonomous decision-making. Recent acute and/or oncology experience preferred.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00-$44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Wilmot Cancer Nursing Services
**Full/Part Time:**
**Schedule:** FT position available. Primarily Monday- Friday, 8-hour shifts.(USA-NY-Rochester) Department of Pediatric Allergy and Immunology- Registered Nurse Level II2024-03-06T05:23:50-05:00https://universityofrochester.jobs/F904C21EE3F546FDA1ABE45397BC95FA26Responsibilities
The Department of Pediatric Allergy is seeking a team oriented yet independent pediatric nurse to work within our multidisciplinary team to provide patient and family centered outpatient care. This position involves nursing care in clinic that will include patient monitoring and assessment while administering allergy shots, allergy testing, oral food/drug challenges, and food allergy trials as well as other clinic/patient support duties. When not in clinic this position will provide telephone triage/management to support the care of the patients seen by The Division of Pediatric Allergy. Nurses must have 2-3 years nursing experience with pediatric experience preferred but not required. Excellent problem solving, prioritization and communication skills are required. Must be able to use independent judgment skills within the support of the multidisciplinary team. Telephone Triage and phlebotomy skills preferred but not required.
**Qualifications**
Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 6-12 months of RN experience. This position assumes the charge nurse role, actively participates in unit/service activities, supports co-workers, and assesses unit needs.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $34.00-44.20
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT position available; mostly days(USA-NY-Rochester) CT Technologist 1, Inpatient2024-03-05T05:36:20-05:00https://universityofrochester.jobs/0D3159D42767489589EE3AE25D2D07C326POSITION SUMMARY:
Performs CT exams by following and verifying referring provicers' orders and remaining in compiance with the Imaging Sciences department and all governing bodies.
**SUPERVISION AND DIRECTION EXERCISED** **:**
Please refer to the Career ladder
**MACHINES AND EQUIPMENT USED** **:**
Systems: Medical Record (eRecord), Picture Archive and Communication System (PACS), Radiology Information System (RIS), patient transport, communication systems. CT scanners: Philips Brilliance 16, 64, iCT (256), Ingenuity (128), and Siemens Flash. Medrad Injector- Stellant Computers with general office products, database management software, patient tracking systems and post processing software. Patient Insta-Dose, Point of Care Testing (POCT) instrumentation for pregnancy and creatinine.
**TYPICAL DUTIES** **:**
+ Identifies patient service requirements.
+ Educates patients/families regarding procedure and/or treatment to be performed.
+ Prepares patient for radiological/CT procedures by positioning patient; adjusting immobilization devices;
+ moves equipment into specified position; adjusts equipment controls to set exposure factors.
+ Ensures proper imaging techniques related to patients age and ability to understand procedure (sight, hearing needs, ability to cooperate) to ensure image quality is successfully obtained.
+ Performs procedures by following and verifying referring provider’s orders.
+ Applies learned methodologies according to established policy and procedures.
+ Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation.
+ Prepares and maintains accurate documentation. Maintains production and quality of CT images by following established standards, orders, protocols and procedures.
+ Practices radiation protection techniques (ALARA), using beam restrictive devices, patient shielding, and knowledge of exposure factors and automatic exposure controls.
+ Performs and evaluates equipment quality control measurements.
+ Troubleshoots and notifies appropriate personnel to maintain equipment performance.
+ Maintains a safe environment for patients, personnel, and visitors. Adheres to safety policies.
+ At an advanced level, may train new employees or lead day to day work activities.
**QUALIFICATIONS** **:**
Completion of formal training in an approved school of radiologic technology. Maintains current NYS licensure and American Registry of Radiologic Technologists (ARRT) and Basic Life Support certification (BLS) certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
**CAREER LADDER:** Three bands which are differentiated by level of independence, supervision required, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
**Band One (9510):** **_Non- certified CT technologist_** - Technologists new to the CT department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department’s infrastructure, policies, protocols, workflows, procedures and routines. Is responsible for performing I-stats, pregnancy tests, starting IV’s, scanning patients in a safe and efficient manner, injecting IV contrast, preparing oral contrast, completing all associated paper and computer work, and discharging the patient from the CT department with appropriate post CT instructions.
**Band Two (9511):** **_Certified CT Technologist_** – With minimal supervision is responsible for performing I-stats, pregnancy tests, starting IV’s, scanning patients in a safe and efficient manner, injecting IV contrast, preparing oral contrast, completing all associated paperwork and computer work, and discharging the patient from the CT department with appropriate post CT instructions. Additional duties may include working on special projects, such as new equipment evaluations and assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees.
Band Two requires a minimum of 18 months of progressively responsible professional work experience as a specialist in Computed Tomography in a clinical or hospital environment with at least 6 months dedicated to the URMC Imaging Sciences Department, certification in Computed Tomography, and capable of performing all CT related duties.
**Band Three (9512):** **_Certified CT Technologist_** - In addition to the responsibilities of Band Two, serves as a preceptor in the on-boarding of newly hired Technologists directly orienting to equipment, imaging routines and procedures, computer programs and software, as well as departmental and hospital policies. A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of existing employees by providing one-on-one assistance in conjunction with the supervisor. Independently is responsible for performing I-stats, pregnancy tests, starting IV’s, scanning patients in a safe and efficient manner, Injecting IV contrast, preparing oral contrast, completing all associated paperwork and computer work, and discharging the patient from the CT department with appropriate post CT instructions.
Select Band Three Technologists may be designated as leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor as well as input to CT management to develop departmental goals and objectives.
Band Three requires a minimum of 4 years of progressively responsible professional work experience as a specialist in Computed Tomography in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred. Technologist must be certified in Computed Tomography, and must satisfy the requirements and be capable of performing all duties of a Band Two Certified CT technologist. Band Three technologists should also be comfortable operating many of the various platforms that exist within the UR CT environment.
_To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the CT manager and CT supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career bands as a Band Three to serve in a lead role if the need exists within the department._
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 31.00 - $ 40.30 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-05T05:36:20-05:00https://universityofrochester.jobs/2F65EC2EE12B481AB4BE1A2A7C40758526POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Specialist II2024-03-05T05:36:20-05:00https://universityofrochester.jobs/314D05852159420C854F482BFC596C1F26GENERAL PURPOSE:
Provides direct research support at a professional level in a large Neuroscience laboratory. Takes charge of a segment of research activities of moderate complexity. Responsible for conducting and analyzing experiments that comprise a coherent part of a larger project; and researching and resolving technical problems within the scope of those experiments.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Works independently with only occasional suggestions in modifying, varying or adapting standard procedures and experiments in the culture of human or rodent primary, Embryonic Stem cells (ES), Human Embryonic Kidney 293 Cells (HEK293) cells or Induced Pluripotent Stem (iPS) cells in a Good Laboratory Practice (GLP) environment.
2. Prepares cells from human and rodent brain tissues and cultured cells for Flow Cytometer and FACS. Runs BD FACSAria III cell sorter for experiments related to human or rodent neural progenitor cells and their progeny populations under supervision during the initial training period and independently operates and maintains the instrument after training. Operates the FACSAria III for other lab members and performs their flow cytometry and FACS. Evaluates the performance of research instruments and makes and / or recommends correctional design changes or develops new approaches for its use. Performs RNA isolation of human and mouse samples, cDNA synthesis and qPCR to assess sorted cell populations. Analyzes and evaluates experimental data and interprets results, assesses the importance of findings, prepares written reports on the research. May assist in writing of the principal project report and in the writing of articles for publication.
3. Trains laboratory staff. Specifically, ensures that all students in experimental group are trained in appropriate and safe cell culture procedures. Advises students on technical problems with their projects and assists them in the preparation of reports. Insures that health and safety practices are maintained in accordance with University policy and regulations. Maintains contact with outside research laboratories, vendors and technical representatives concerning the research. Orients visitors and onboards students and other lab staff to the laboratory.
4. Works with GLP professionals to write GLPs for cell culture procedures in the lab, and documents all work, following GLP guidelines. Teaches laboratory techniques and procedures to students and laboratory technical support staff, and counsels them on technical problems.
5. Keeps abreast of trends in the field, studies current research literature, searches literature for references to technical problems involved in research projects; develops and writes technical protocols; performs standard statistical analyses of data; and contributes to the preparation of materials for publication. Presents and report research progress in weekly lab meeting.
Other duties as assigned.
**QUALIFICATIONS:**
+ Bachelor’s degree in a biological discipline required.
+ Master’s degree preferred.
+ 2 years of experience involving direct assistance to researchers required.
+ or equivalent combination of education and experience required.
+ Experience with tissue culture, primary culture, and/or animal handling preferred.
+ Must be self-motivated and capable of working both
+ independently and in a collaborative setting.
+ Strong communication and presentation skills, including written communication.
+ Ability to readily learn new experimental techniques.
+ Strong analytical, interpersonal, organizational and computer skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $54,808 - $76,752 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Supervisor, Medical Office2024-03-05T05:36:20-05:00https://universityofrochester.jobs/3DCB1F0C92DC4A0B9A7F73607CBFECF426GENERAL PURPOSE:
**With minimal direction and considerable latitude for independent judgment, supervises and coordinates all administrative functions of the ED Access Representative II (EDAR) support staff. Models exemplary ICARE behavior and customer service skills.**
**RESPONSIBILITIES:**
**Operations Management:**
+ Serves as a resource for answering questions and problem solving. Performs all routine and non-routine EDAR and administrative duties. Responsible for considerable departmental administrative details requiring extensive knowledge and experience with policies, procedures and practices of Emergency Medicine division. Performs the duties of EDAR including as needed to assist in coverage of meal breaks and to meet staffing levels.
+ Directs assigned personnel for work assignment and scheduling to ensure continuous adequate staffing levels. Oversees master schedule and daily assignments. Coordinates agenda and content for quarterly staff meetings.
+ Serves as a liaison between immediate area and others in the hospital departments. Confer with third party representatives as needed.
**Personnel Management/Staff Development:**
+ Responsible for hiring, orientation, performance evaluations, disciplinary action, and recommends promotions, development and salary adjustments. Maintains knowledge of policies and procedures related to hourly paid staff.
+ Oversees hospital and departmental new hire onboarding. Assists in the review and development of new hire orientation, training programs and department procedure manuals. Maintains effective working relationships and assures that staff are oriented to policies and procedures.
+ Ensures staff is adequately and appropriately trained and cross-trained within the area. Develop and coach staff to provide outstanding customer service upholding the ICARE behaviors. Oversees shift Leads ensuring appropriate training and consistency in performing lead duties, shift management and staff performance. Monitors staff performance and makes recommendations for performance improvement opportunities and staff disciplinary action.
**Quality:**
+ Ensure initial new employee and annual staff mandatories are completed and tracked for compliance. Identify trends of specific problems and recommends corrective action including operational changes in training curriculum and staff workflows. Assist in the development of goals and objectives for the section. Participates in the review and proposed revisions to procedures and training materials.
+ Perform quality assurance monitoring for activities performed/completed in the area of immediate responsibility as well as other affected areas. Using specific criteria, measure quality, quantity and timeliness of tasks performed. Identify trends of specific problems and recommend corrective action. Monitors team performance to meet quality metrics developed such as registration accuracy that result in the reporting of RL Solutions.
**Financial/Facilities** :
+ Makes recommendations for cost reduction and suggests changes to policies and procedures based on changing requirements and improved efficiencies. workflow improvements to gain efficiencies.
+ Ensures equipment is working and adequate supply levels are on hand. Helps maintain section in compliance for regulatory inspections.
+ Maintains awareness of overall facility and surroundings to ensure the highest level of comfort, cleanliness in patient care areas, entryways and waiting rooms. Initiates facilities and ISD request as needed to support operations.
**QUALIFICATIONS:**
**Required:**
+ Associate’s degree in Business Administration or Health Care Management or an equivalent combination of education and experience.
+ 2 years’ experience in operations and customer relations with relative supervisory experience.
+ Ability to function independently, use discretion and attend to detail with minimal supervision. This position necessitates good judgment with assertive problem-solving skills, strong customer relations skills and ability to adjust to changing priorities and challenges. Requires excellent organizational skills and attention to detail. Demonstrated ability to supervise an office operation. Effective written and verbal communication skills and computer aptitude is essential.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.98 - $31.17 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Radiologic Technologist 12024-03-05T05:36:20-05:00https://universityofrochester.jobs/57F93D6D1F99455DB4E22AA515DE23EB26GENERAL PURPOSE:
Responsible for producing high quality X-ray images by conducting exams in a safe and efficient manner. Verifies and follows referring providers' orders while remaining in compliance with the Imaging Sciences departmental policies. Possesses a sound understanding of human anatomy as well as x-ray positioning and the use if immobilization devices when warranted.
Band One (I): Entry Level Radiologic Technologist - Technologists new to URMC Imaging Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. During this period the Technologists must demonstrate an ability to progress towards proficient and competent performance of required tasks of a Radiologic Technologist. Success within this band requires independent responsibility for performing general section studies in a safe and efficient manner, completing all associated paper and computer work while providing high quality images for radiologist interpretation.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the General X-Ray manager and supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares room and patient per order, properly sets up equipment, position patients, and determine proper exposure factors in order to produce a high quality image.
2. Utilizes electronic patient information systems to verify patient name, date, appropriate exam, and any special exam specific comments from the provider. Understands and practices the Dual patient identifier procedure.
3. Produces a diagnostic, high quality image for interpretation by the Radiologist.
4. Maintains accurate patient record keeping by properly identifying images and assuring images are sent to the PACS system correctly.
5. Transfers patients to and from imaging tables using assistive devices such as ARJO lift, transfer boards, hover mats.
6. Maintains appropriate supplies in the x-ray rooms.
7. Completes and bills for studies accurately.
Other duties as assigned.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology required. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.04 - $33.85 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Sr Psychiatric Technician2024-03-05T05:36:20-05:00https://universityofrochester.jobs/673C7355745142AD88574CA554246D9626POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) MRI Technologist I - Imaging @ Miracle Mile2024-03-05T05:36:20-05:00https://universityofrochester.jobs/83E0372062D64C2EAD44852DB76E934826POSITION SUMMARY:
Sets up and utilizes all MRI equipment including imaging coils, patient monitoring systems, and related articles. Evaluate image quality by troubleshooting scanner or coil problems and scan parameters. Identifies and compensates for imaging artifacts. Reviews MRI registration and screening form thoroughly in order to confirm safe access into magnet room. Assists in training new MRI technologists and students. Performing all filming, archiving and PACS network data management for each patient scanned. Retrieves old MRI data for restoration and filming or networking. Master new techniques with each subsequent scanner upgrade. Maintains CE credits and ARRT/NYS license. Communicates all pertinent patient information to necessary staff.
**SUPERVISION AND DIRECTION EXERCISED:**
As defined in career ladder
**MACHINES AND EQUIPMENT USED:**
Systems: Medical record (eRecord), PACS, Radiology Information System (RIS), patient transport, communication systems, web paging, telephone/fax, printers.
Equipment: Wheelchairs, Stretchers, Patient beds, MRI scanners of various platforms, Medrad Injector, patient transfer assist devices (slider boards, lifts, hover mats), Point of Care Testing (POCT), where appropriate.
**TYPICAL DUTIES:**
1. Identifies patient service requirements
2. Educates patients/families regarding procedure and/or treatment to be performed.
3. Prepares patient for radiological/MRI procedures by positioning patient; adjusting immobilization devices; moving equipment into specified position; adjusting equipment controls to set exposure factors.
4. Performs procedures by following and verifying referring provider’s orders.
5. Applies learned methodologies according to established policy and procedures.
6. Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation.
7. Prepares and maintains accurate documentation. Maintains production and quality of MRI images by following established standards, orders, protocols and procedures
8. Maintains a safe environment for patients, personnel, and visitors by adhering to MRI safety policies specific to our MRI Zones Performs and evaluates equipment quality control measurements.
9. Troubleshoots and notifies appropriate personnel to maintain equipment performance.
10. At an advanced level, may train new employees or lead day to day work activities.
**QUALIFICATIONS:**
Completion of formal training in an approved School of Radiologic Technology. Maintains current NYS licensure and ARRT certification with CE credits as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
Career Ladder: Three bands within this position are differentiated by level of independence, supervision required, certification, ability to precept new employees in the use of all equipment, and the ability to lead and meet established departmental goals.
Band One (I): Non-Certified MRI Technologist – Technologists new to the MRI Department who require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the Departments infrastructure, policies, protocols, workflows, procedures and routines. Is responsible for scanning patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the MRI department with appropriate post MRI instructions.
Band Two (II): Certified MRI Technologist – With minimal supervision is responsible for scanning patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the MRI department with appropriate post MRI instructions.
Additional duties may include work on special projects such as new equipment evaluations, assisting in the design of areas where clinical equipment will be installed, or assignment to departmental committees.
Band Two requires a minimum of 18 months of progressively responsible professional work experience in a clinical or hospital environment with at least 6 months dedicated to the URMC Imaging Sciences Department, certification in Magnetic Resonance Imaging, and capable of performing all MRI competencies including but not limited to: cardiac, breast, interventional and functional MR if applicable.
Band Three (III): Advanced MRI Technologist – In addition to the responsibilities of Band Two, serves as a preceptor in the on-boarding of newly hired Technologists directly orienting to equipment, imaging routines and procedures, computer programs and software, as well as departmental and hospital policies. A Band Three technologist is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in the mentoring of existent employees by providing one-on-one assistance in conjunction with the Supervising Technologist. Independently is responsible for scanning patients in a safe and efficient manner, completing all associated paper and computer work, and discharging the patient from the MRI department with appropriate post MRI instructions.
Select Band Three Technologists may be designated as Leads to support operations on various shifts. Leads may either assist their shift supervisor, or in the absence of a supervisor, determine workflow and staff schedule/assignments. Leads may also provide performance evaluation input to the section supervisor as well as input to MRI Management to develop departmental goals and objectives.
Band Three requires a minimum of 4 years of progressively responsible professional work experience as a specialist in MRI in a clinical or hospital environment with 1 year dedicated to the URMC Imaging Sciences Department preferred. Technologists must be certified in MRI and satisfy the requirements and be capable of performing all MRI related duties of a Band Two Certified MRI Technologist. Band Three Technologists should also be comfortable operating many of the various platforms that exist within the UR MRI environment.
To be eligible for advancement consideration, technologist must be in good standing. Readiness for movement in the bands is assessed by the MRI manager and MRI supervisor upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need requires final approval from the Imaging Sciences Clinical Director of Operations in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career bands as a Band Three to serve in a Lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $29.76 - $41.68 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ambulatory Tech 12024-03-05T05:36:20-05:00https://universityofrochester.jobs/9464F2C74B5540EF827C78E325B0F3B726POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pediatrics Close Observer2024-03-05T05:36:20-05:00https://universityofrochester.jobs/947ECA6FF02448C398903AE368C02B9926GENERAL PURPOSE:
The Close Observer assists in maintaining patient and staff safety by implementing various diversionary strategies, as well as assisting delegated nursing care. They will focus on patient safety, child development, engagement and supervision by implementing various diversionary strategies. Flexible role on pediatric nursing units collaborating with team members on ensuring the safety of patients with various types of developmental, behavioral and treatment plans. Incorporate therapeutic and diversionary interventions to maintain patient safety, refocus the patient and promote healthy behaviors.
+ Participates in various therapeutic activities such as role planning, behavior modification, comforting/assisting in safety measures of patient’s ages 0-18 with developmental/behavioral needs.
+ Maintains an environment conducive to patient safety and recovery including, but not limited to completing safety checks, keeping the patient room and unit clean and organized, stocking, cleaning patient-specific equipment, changing bed linens, etc.
**RESPONSIBILITIES:**
+ Incorporates therapeutic and diversionary interventions to maintain patient safety, refocus the patient, and promote healthy behaviors.
+ Assists patients with ambulation, hygiene, nutrition, linen changes, and other activities of daily living.
+ Identifies potential risks and early signs of escalating patient behaviors (e.g, agitation, confusion, anxiety).
+ Keeps patient and staff safety at the forefront, engaging the patient in reduction techniques to maintain safety
+ Problem solving and critical thinking skills to help implement behavioral interventions.
+ Performs other duties as assigned by the registered nurse.
**QUALIFICATIONS:**
+ High School diploma required
+ One to two years of experience related to patient care or psychiatric training or six months of nursing education preferred
+ Or equivalent combination of education and experience required
+ Strong verbal and written communication skills required.
+ Ability to work independently required.
+ Innovative with patient care required.
+ Flexible in thinking and approach required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.95 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharm Licensed Registered Tech - Home Infusion - FT2024-03-05T05:36:20-05:00https://universityofrochester.jobs/B5D76724DED249F081868ABBF7AB45DF26GENERAL PURPOSE:
As a pharmacy technician completing all requirements for licensure as a registered pharmacy technician, in accordance with New York State Education Law, performs duties consistent with medication compounding. These responsibilities include assisting pharmacists by compounding, preparing, labelling, and dispensing of medications under the direct supervision of a licensed pharmacist. Requirements for training and ongoing competency are consistent with NYS Education Law and USP standards. May also perform tasks unrelated to compounding to assist pharmacists in accordance with laws and regulations. When performing medication compounding tasks, a pharmacist shall not obtain assistance by more than two registered pharmacy technicians. (New York State Education Law Article 137-A). A minimum of 40% of shifts on average should be scheduled in compounding areas that include tasks requiring licensure as defined by NYS law or in a function determined by the Department of Pharmacy.
**JOB DUTIES AND RESPONSIBILITIES** :
**Use of Technology:**
1. Appropriate use and maintenance of technology and equipment utilizing in compounding processes including workflow devices, robotics, and computer software.
2. Identifies problems and provides basic troubleshooting skills to maintain operation of technology to ensure the highest level of safety in the compounding process.
3. Maintains understanding of eRecord functions, including accessing rate information to provide calculations for required volume production.
4. Effectively utilizes information resources related to compounding processes including master formulations, compounding records, etc.
**Compounding Procedure and Process:**
1. Demonstrates competency selecting appropriate products or devices for compounding processes.
2. Familiar with and follows all departmental Policies and Standard Operating Procedures (SOPs) related to compounding processes.
3. Follows processes that demonstrate compliance with USP standards, including USP chapters <795>, <797>, <800>, including but not limited to assigning appropriate Beyond Use Date (BUD), storage of medications including hazardous medications, proper garbing procedures and use of Personal Protective Equipment (PPE), proper aseptic technique and processes, cleaning and disinfecting, etc.
4. Utilizes specialized compounding technique related to specific medication preparation requirements.
5. Able to anticipate patient compounding needs based on orders or information provided to the compounding area.
6. Understands and follows required procedures for storage and disposal of controlled substances, pharmaceutical waste, blood/plasma containing products and hazardous materials.
7. Identifies and reports any safety concerns in the compounding processes to pharmacists and/or supervisor as appropriate.
8. Implements plans related to reduction of waste within the compounding area(s).
9. Understands and follows quarantine and sterility testing procedures as defined in USP standards for compounded medications and extended BUDs.
**Other Responsibilities:**
1. Able to complete other assigned tasks appropriate for certified pharmacy technicians, including but not limited to: medication order fulfillment, restocking areas, re-packaging of medications, answering and triaging telephone calls, medications delivery, and use of other technology integrated into the medication use system.
2. Other duties as assigned.
**Environmental Quality and Compliance:**
1. Participates in and reinforces environmental monitoring and compliance required by USP standards.
2. Demonstrates appropriate infection prevention processes and techniques.
3. Demonstrates and implements mitigating strategies related to protecting oneself and environment in handling medications, including hazardous medications.
4. Understands and maintains USP and Joint Commission compliance related to compounding oversight and quality standards.
**Training and Competency:**
1. Complete and comprehend all assigned educational materials specific to compounding, including ASHP training videos on Aseptic Technique, Safe Handling of Hazardous Drugs and Non-Sterile Compounding (if applicable).
2. Complete comprehensive Technician Training and Competency Assessment Tool which includes verbal review, assigned reading material, observation/demonstration, verbal and written testing.
3. Successful completion and evidence of compliance for all aseptic skills tests required including periodic recertification.
4. Successful completion and passing score for required written compounding exam including re-examination assignments.
5. Complete technology re-assessment and recertification as required (e.g., IV Workflow, robotics, TPN compounder, etc.).
6. Other ongoing training/competency as assigned, including non-compounding technician duties as required.
**QUALIFICATIONS:**
Required to have received an education, including high school graduation. All departmental required education for compounding services. 3 years of experience preferred or equivalent combination of education and experience. Required to be at least eighteen years of age at the time of application and be of good moral character including application of ICARE values. Required to complete ASHP accredited training program or equivalent experience as a pharmacy technician and certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $23.28 - $32.59 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Child Life Specialist 12024-03-05T05:36:20-05:00https://universityofrochester.jobs/C64C67494F1E4FA3BC98ABDA900E6BAE26GENERAL PURPOSE:
Provides evidence-based, developmentally appropriate child life interventions that include therapeutic play, preparation and education that reduce fear, anxiety, and pain for children. The Child Life Specialist is responsible for the development and delivery of skilled child life services focused on the developmental, emotional and psychosocial needs. Weekends/Evenings - Possible based on future practice need.
Band One (I): Entry Level Child Life Specialist - Require training as well as regular direct supervision or guidance from a senior specialist. This generally involves orientation to the department infrastructure, policies, protocols, workflows, procedures and routines. During this period the specialist must demonstrate an ability to progress towards proficient and competent performance required for the role. Success within this band requires independent responsibility for performing basic child life specific competency requirements, as defined by service Successful completion of child life orientation. Eligible to sit for the Child Life Professional Certification exam. Certification must be completed within the first year of hire. Eligible for next level upon completion of 6 months and certification.
Band Two (II): Proficient Child Life Specialist - In addition to successful completion of required certification, orientation, training as well as regular direct supervision or guidance from a senior specialist. Band Two demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other specialists when the need arises. Able to work with volunteers, students, and interns [if eligible] to rotate them through child life projects and responsibilities with supervision. Demonstrates consistent attention to detail when evaluating patient needs in consultation with other members of the health care team (i.e. nursing, physicians, social work, and clinicians). Develops plan to address assessed needs of child and family. Advocates through education with healthcare team. Band Two status requires a minimum of 18 months of progressive work experience as a Child Life Specialist and completion of full cycle performance review with demonstrated job related knowledge, proficiency and performance above standard rating for promotion to the next level. Additional duties may include working on special projects. (Contact Hours: 10)
Band Three (III): Expert Child Life Specialist - In addition to the responsibilities of a Child Life Specialist Band Two, serves as a preceptor in the on-boarding of newly hired specialist directly orienting to day-to-day routines and procedures, , as well as departmental and hospital policies. A Band Three specialist is considered a subject matter expert in report assessments and interpretation to members of the health team through verbal or written reports. Applies knowledge of research and theory in patient care delivery. Advocates and serves as an educational resource with the healthcare team. Serves as a preceptor for new learners. Develops departmental educational opportunities both within the department and with other medical disciplines. Oversees Child Life student interns. Interviews, orients to duties, directs daily activities, oversees project work, conducts weekly conferences, evaluates, take responsibility to prepare complex care plans. Serves as a resource to the Leads/s for special projects as assigned. Selected Band Three Specialists may be designated to support operations on various shifts. Band Three status requires a minimum of 3 years of progressive work experience as a Child Life Specialist and completion of full cycle performance review with demonstrated job related knowledge, proficiency and performance above standard rating for promotion to the next level. (Contact Hours: 12)
Band Four (IV): Mentor, Child Life Specialist - In addition to the responsibilities of a Child Life Specialist Band III, level IV specialists serves as a mentor to Bands one, two, and three specialists. This individual is an experienced specialist who demonstrates expertise on child life practice. They consistently demonstrate quality service using critical thinking, problem solving, and effective advocacy. Assists in identifying needs and the management and maintenance of equipment, storage, and purchasing of supplies. Coordinates the expenditure of supply and equipment budget. Informs and educates on current trends within the profession through readings and participation in committees, in-service education and continuing educational opportunities and professional organizations. Band Four Specialists may be designated as back-up Leads to support operations on various shifts and may either assist their supervisor or determine workflow and staff schedule/assignments. Band Four status requires a minimum of 5 years of progressive work experience as a Child Life Specialist and completion of full cycle performance review with demonstrated job related knowledge, proficiency and performance above standard rating for promotion to the next level. Additional duties may include working on special projects. (Contact Hours: 15)
**JOB DUTIES AND RESPONSIBILITIES:**
1. Prepares children and families for healthcare experiences through providing developmentally appropriate explanation and facilitating support through medical events.
2. Collaborate with a more senior specialist to review comprehensive information related to patient care assignment and intervention. Assesses coping responses and needs of children and families to healthcare experience. Reviews comprehensive information related to all assigned patients on a daily basis. Develop plans to address assessed needs of child and family. Continually evaluate effectiveness of interventions. Documents assessment, plans, interventions and evaluations in medical record and verbally when appropriate.
3. Implements psychosocial and developmental care to meet the needs of the child. Provides essential life experiences through play opportunities and other experiences which foster continued growth and development. Provides opportunities that encourage expression of feelings and promote a sense of mastery and understanding of health care experience. Advocate for comprehensive school services in the hospital when appropriate.
4. Supports the child's relationship with parents and other family members by involving parents in child life plan and providing support for siblings and peers that is respectful of cultural needs and is individualized.
5. Communicates effectively with other members of the healthcare team in sharing observations, assessments, and recommendations for care.
6. Monitors and maintains use and condition of supplies, equipment, and materials within policies and guidelines necessary to provide child life services.
7. Participates in child life program activities, team meetings and orientation to the department infrastructure, policies, protocols, and workflow. Participates in continuing education opportunities.
8. Is compliant with all hospital and department policies and procedures. Adheres to the standards for Child Life Specialists and Child Life Code of Ethics.
**QUALIFICATIONS:**
Bachelor's degree in an area related to Child Growth and Development required. 2 years of relevant experience required or an equivalent combination of education and experience. Demonstrates strong communication (both written and verbal), interpersonal, organizational, and time management skills. Must have the ability to collaborate with team members and families to ensure best outcomes. Weekends/Evenings - Possible based on future practice need. Child Life Professional Certification must be completed within the first year of hire.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-03-05T05:36:20-05:00https://universityofrochester.jobs/D43C5B8D9C0447EBBD96430D7E4F2E4826POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician2024-03-05T05:36:20-05:00https://universityofrochester.jobs/E194E2B374C4424A91C86EE4B8B5DEDB26POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Sr Psychiatric Technician - FLEX2024-03-05T05:36:20-05:00https://universityofrochester.jobs/EB0CFB99A9C641C49FB9582A351D10E426POSITION SUMMARY:
In accordance with department policy and objectives, assists in the nursing care of the mentally ill by implementing various types of psychiatric treatment plans for groups of patients, including group interventions.
**SUPERVISION AND DIRECTION EXERCISED:**
May coordinate the work of a Nursing Assistant or equivalent position as required.
**MACHINES AND EQUIPMENT USED:**
Scale, thermometer, sphygmomanometer, common hospital equipment such as portable beds and wheel chairs, patient activity equipment for therapy and recreation, and other equipment of similar complexity.
**TYPICAL DUTIES:**
1. Delivers health care services to patients and their families according to the interdisciplinary treatment plan. Independently implements the interdisciplinary treatment plan for an assigned group of patients, including group interventions. Revises and modifies plan in response to changes in patient and alterations in therapeutic approach; participates in planning conferences.
2. Integrates multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum. Demonstrates problem solving and critical thinking skills in developing health care interventions. Participates in various therapeutic activities such as role playing, behavior modification, modeling, reality orientation, etc.
3. Collaborates with patients, family members and the interdisciplinary treatment team to deliver quality services.
4. Participates in ongoing staff development programs, workshops and seminars. Implements orientation and training for peer staff development, including the orientation and training of new Psychiatric Technicians.
5. Participates in unit-based research and quality improvement, involving data collection and documentation of patient and family services. Records relevant data and reports data to appropriate staff.
6. Performs other duties as assigned by Registered Nurse.
**QUALIFICATIONS:**
Associate's Degree and one year of experience in a human services field, or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-03-05T05:36:20-05:00https://universityofrochester.jobs/EEC2F5420DA04523ADBC27AAE541507A26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**SUPERVISION AND DIRECTION RECEIVED:**
Receives minimal direction from physician, mid-level providers, department head and/or administrative officer. Is responsible for independently planning, executing and evaluating own work.
**SUPERVISION AND DIRECTION EXERCISED:**
Directs other secretarial and clerical assistants. May train and coordinate activities of peers or support staff.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Will use software for electronic medical record system, appointment scheduling system, and Operating Room scheduling system and other systems as needed.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patient pre- and post-operative.
**QUALIFICATIONS:**
High School Diploma required. Minimum of 2 years of relevant experience required or an equivalent combination of education and experience. Experiences with surgical/appointment scheduling software and electronic medical records preferred. Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Accountant I2024-03-05T05:36:20-05:00https://universityofrochester.jobs/FBC523036B094BB9BBB83557E43131E526Responsibilities
**General Purpose:**
This position reports to the Director of Gift Accounting and Reporting and performs cash control, revenue reconciliation and management, and other accounting and analytical activities relating to contributions received throughout the Office of Advancement at the University of Rochester. Position deposits and reconciles cash receipts, verifies proper crediting and recording of contributions in the Advancement gift system and UR accounting system that aid in the integrity of the data used for campaign goals and strategy as well as the University’s accounting system and financial statements. Tracks and extracts financial data from various accounting and information systems to analyze and identify data or process irregularities for remediation, and to produce regular reports on Advancement gift operations. Exercises independent judgment and applies a working knowledge of internal and external standards, regulations, and applicable laws when resolving non-routine accounting matters.
**_Specific Responsibilities:_**
+ Perform cash receipt deposit of contributions for various entities under the University of Rochester and affiliates. Record, classify, and summarize accounting transactions requiring knowledge of accounting policies, procedures, and systems within the department. Compile documents and verify accuracy of work prior to posting receipts to the general ledger. Special projects or tasks as needed in support of the cash handling and deposit.
+ Review and reconcile daily reports and transmissions from banks and external vendors against internal records, logs, and the Advancement database. Reconcile bank accounts and general ledger postings for UR data provided from external sources. Check UR ledger and Advancement database accounting transactions to locate and resolve discrepancies. Initiate and monitor transfers to reconcile the Advancement database with University ledgers. Review and reconcile gift holding accounts for affiliates and programs. Run reports monthly, monitor the activity, and suggest accounting transactions when needed.
+ Data Integrity and Maintenance: Analyze problems associated with the Advancement database and make recommendations for solutions. Where error trend indicates system defects, consult with or refer the matter to the appropriate supervisor, presenting recommendations and seeking guidance as to the course of action to be taken.
+ Work with various internal customers to understand their informational and business needs, using efficient analytical approaches to business challenges.
+ Participate in the preparation of quarterly financial statements and related footnote disclosures in accordance to US GAAP.
+ Prepares a variety of routine financial statements or accounting reports for which the format has been established.
Other duties as assigned
**Qualifications:**
**Required:**
+ Bachelor's degree in Accounting
+ 1 year of professional accounting experience
+ Or an equivalent combination of education and experience
+ Excellent analytical, organizational, communication skills and attention to detail required. Position requires applicant to have strong Microsoft Office skills. The applicant needs to have the ability to work in a fast-paced environment within tight deadlines.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Golisano Children's Hospital Chief Nursing Officer (CNO)2024-03-05T05:36:02-05:00https://universityofrochester.jobs/4EF75FC87ABF4DBFB2D6A2CBA57AA58C26Responsibilities
Serves as the principal nursing administrative officer for and directs all activities of Golisano Children’s Hospital nursing programs. Works, in collaboration with the CNE of URMC, to establishes institutional standards for nursing practice and assure policies and procedures are evidence based and in compliance with all accepted standards. Directs and coordinates Golisano Children’s Hospital and health system activities related to the provision of nursing care. The CNO assures that competent, compassionate patient care is uniformly provided to pediatric patients in all settings within GCH. Together with the Pediatrician in Chief and the Chief Clinical Officer of Golisano Children’s Hospital, ensures the integration of various disciplines to provide comprehensive patient care to pediatric patients. Collaborates with other Senior Leaders within Golisano Children’s Hospital to address the health care needs of children within our community and region. Works with the Director of Pediatric Nursing, Assistant Directors of Nursing, and Nurse Managers within Golisano Children’s Hospital to develop mechanisms for the systematic review and improvement of their clinical areas to ensure that nursing and patient care services are provided in a safe, efficient, effective, caring, and evidence-based manner that is responsive to the needs of patients and their families. Initiates and facilitates broad-based performance improvement activities to assure efficient, effective, quality care. Assists in identifying ways to optimize the effective use of hospital and nursing resources to ensure that programs are fiscally responsible. Integrates clinical, human resources, and financial data in decision making and reporting. Establishes priorities and advocates for effective and efficient allocation of resources. Oversees the development of operational and capital budgets for all GCH inpatient nursing units. Licensed to practice in the State of New York, Preferred : Doctoral degree strongly preferred with a focus in nursing and/or nursing leadership (would be required within 5 years)
**Qualifications**
Preferred : Doctoral degree strongly preferred with a focus in nursing and/or nursing leadership (would be required within 5 years) All interested applicants submit resume to Nursing Recruitment, Box 619-19. EOE
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62.26-93.41
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT position available(USA-NY-Rochester) SEIU Stockkeeper B2024-03-03T05:05:18-05:00https://universityofrochester.jobs/43EE344078D64E86A71738F07C7F183C26Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/91056EF7DF374332B17C209ED2E27F3A26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/988F3939F00E455493EB7A82C6FAF16026Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/42E9986790F440B9B28E48621D3DB52826Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/A810A0FC10DA49D7AABE4765280D797226Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Unit Secretary2024-03-03T05:05:18-05:00https://universityofrochester.jobs/B14A4189F24344EF832A74D5BBE149D926Responsibilities
Under direct supervision of Nurse Manager or designee, assembles and maintains patient records, processes orders, and performs skilled receptionist duties. Facilitates unit operations through communications with all hospital departments, and greets patients, families, and all health care team members.
**Requirements**
High School education and one year of clerical experience with demonstrated written and verbal communication skills, or an equivalent combination of education and experience.
PREFER: Knowledge of medical terminology and typing or data entry experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Stockkeeper B2024-03-03T05:05:18-05:00https://universityofrochester.jobs/BA1818FE9300426DB4A0AB1F4D212E2426Responsibilities
Receives, issues, and stores supplies, materials, tools, and equipment in a small storage room or stockroom or assists in a large stockroom or storeroom.
**Requirements**
High School diploma with the ability to speak and understand English in a manner that is sufficient for effective communication and one year of related work experience; or an equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/C27D3561070048A6BE3215416D60AA9D26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 18.76 - $ 25.45 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/D2B82B5EC8F3480497F1DB9EFC21AED126Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Environmental Svcs Worker2024-03-03T05:05:18-05:00https://universityofrochester.jobs/DC7E36421F7D458DA80069418930CEE026Responsibilities
Performs housekeeping services in University buildings using a variety of commercial and light weight maintenance machines. Is normally exposed to refuse, dirt, dust, detergents, body wastes, and odors both indoors and outdoors. Is occasionally exposed to the possibility of contacts with infection and infectious diseases. Exposure to medical labs, animal labs, cadaver and autopsy areas. Position involves standing, walking, bending, and reaching continuously and handling heavy and medium weight material, equipment and supplies.
**Requirements**
Ability to speak and understand English in a manner that is sufficient for effective communication. Prefer high school education or equivalent.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.00 - $ 23.06 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Patient Care Technician2024-03-03T05:05:18-05:00https://universityofrochester.jobs/E9061E7CA77349F7AC49B3BF81BE980D26Responsibilities
Delivers patient care by performing specialized interventions, straightens belongings, participates in Quality Assurance activities, orients patients and families, performs technical procedures, collects specimens and data, maintains a clean and safe environment, utilizes unit equipment, and assists others in unit activities.
**Requirements**
High School Diploma and two years of experience in health care delivery in positions such as: Nursing Assistant, Home Health Aide, EMT, Medic/Corps Person; or two clinical semesters completed as a Nursing Student; or equivalent combination of education and experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $18.76 - $25.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-03T05:05:17-05:00https://universityofrochester.jobs/77232E6771BB4213B5BCEE4D2E54D03626Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-03T05:05:17-05:00https://universityofrochester.jobs/AC06EFE8362140919B60B7CE7BD84B2A26Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) SEIU Nutrition Assistant2024-03-03T05:05:17-05:00https://universityofrochester.jobs/ACA1FEAA7CA2425BB08307951667C74326Responsibilities
Responsible to assemble, serve, and collect all patient meals, between meal snacks and floor stock. Maintains sanitation of work areas and follows sanitary food practices at all times. Works with Patient Service Assistant Manager, Assistant Director of Food and Nutrition, and Food and Nutrition Services. Utilizes microwave, oven, refrigerator, freezer, coffeemaker, food and meal carts, telephone, and pager. Assembles and delivers patient trays for breakfast, lunch and dinner meals in a timely manner to ensure temperature retention. Uses judgment in approaching patients and families and in satisfying their requests for adjustments within their prescribed diet. In this capacity, serves as an effective representative of the hospital to patients, families and visitors.
Passes all nourishments as well as fills water pitchers. Passes all tube feedings and infant formulas. Passes all patient specific menus. Assists with patient menu selection on the telephone or at bedside. Collects and submits all completed patient menu selections. Communicates patient preferences and requests for nourishment's to the Diet Technician as necessary. Collects all soiled meal trays from breakfast, lunch, and dinner meals. Also, moves soiled carts to elevator area. Records all patients’ ins and outs. This includes amount of food eaten and liquid consumed by all patients being monitored. Maintains appropriate levels of floor stock by completing a daily inventory and filling the "Blue Orders" as necessary. Stocks the blue orders supplies on assigned units. Responsible for supplying all necessary late trays and substitutes selections for patients. Consults with the Dietetic Technician or Nutrition Services Supervisor and use judgment in adjusting trays for changes in patients' diet orders and/or new admission. Performs all assigned cleaning duties such as unit microwave, freezer, refrigerator, galley work surfaces.
When microwaving trays, checks to see food is brought to proper temperature by using a thermometer to test. Assembles trays on the trayline for meal service to patients. Assists with limited food preparation, portioning and serving both in the tray assembly area and on the units, when appropriate.
**Qualifications**
High School diploma or equivalent with ability to speak and understand English in a manner that is sufficient for effective communication; experience in a service environment; and demonstrated ability to work independently.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**SEIU Disclaimer**
SERVICE EMPLOYEES INTERNATIONAL UNION (SEIU): How to request consideration for Transfer/Promotion after contractual posting period: Employees represented by SEIU must electronically apply in HRMS each time they wish to be considered for a vacancy beyond the contractual posting period. On-time qualified bidders for SEIU positions must be considered prior to any other candidates.
**Pay Range**
Pay Range: $ 17.33 - $ 23.52 Hourly
_The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 4, CoreLab2024-03-02T05:19:49-05:00https://universityofrochester.jobs/16C069EC37924B629E9BCA631139DC4626POSITION SUMMARY:
Under the supervision of the designated Supervisor, the Senior Technician oversees and coordinates the flow of specimens and directs staff in order to ensure accurate and timely reporting of results. Exercises advanced knowledge, judgment and problem-solving skills. Provides technical supervision of lab section and is accountable for directing the professional conduct and technical performance of personnel on that shift. Serves as the shift lead in the absence of the Supervisor or Operations Coordinator.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Operations Coordinator in the absence of the section Supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system, biosafety cabinet, scanner, cassette maker, and pre analytical laboratory automation system as applicable per laboratory section.
**JOB RESPONSIBILITIES** **:**
1. Operational: (25%)
+ Oversees department specific functions to ensure operations are running at an optimal level. Maintains efficient operations to ensure prompt specimen handling and department turn- around times are met.
+ Accountable for shift clean up. Monitors daily check lists for completion of all pending tasks.
+ Coordinates and communicates information between designated shifts and with Senior Techs, Supervisors and staff.
1. Technical: (25%)
+ Performs trouble shooting as needed. Follows up with written documentation when necessary and makes suggestions for corrective action to department Supervisor or Operations Coordinator.
+ Responsible for defining priorities during extraordinary situations (i.e. sick calls, scheduled and unscheduled down time, emergency “disaster” situations).
+ Assists technologists in the pre-analytical processing of clinical trial study specimens.
1. Personnel: (30%)
+ Coordinates staffing schedules for department specific assignments to meet demands of priority processing in order to meet required TAT’s. Coordinates lunches and breaks so that workflow is not compromised. Documents unscheduled absences in exception log and assignment schedule, and updates assignment schedule to reflect unscheduled absences.
+ Monitors employee’s daily performance and holds staff accountable for the accurate and timely completion of assigned activities. Directs staff as needed to adjust to job activities and work volume.
+ Mentors staff and participates in employee evaluations and staff competency. Mediates and diffuses any personnel conflicts in real time, and promptly discusses any personnel issues with the appropriate Supervisor.
+ Promotes a positive employee engagement environment. Proactively participates in regular feedback, communicating concerns, and supporting the implementation of improvement initiatives.
1. Departmental: (20%)
+ Communicates policies and procedures, including safety, security and customer service protocols, and monitors staff compliance.
+ Participates in QA initiatives and data collection for required monitors. Works with Supervisory team to develop and maintain pre-analytical monitors. Assists in the development and review of requisitions. Makes suggestions to improve requisitions based on customer and laboratory staff feedback.
+ Participates in regularly scheduled meetings with Supervisor. Works with Supervisory team and laboratory staff to plan for and accomplish departmental and organizational goals and objectives.
+ Continuously assesses work processes and makes suggestions to the Supervisor for improved work methods and opportunities for increased efficiency, cost reduction, and operational problem resolution.
1. Performs other responsibilities and projects as assigned.
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS** :
Associate’s degree or some college level course work in science or a related discipline and two years of experience; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 20.57 - $ 27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-02T05:19:49-05:00https://universityofrochester.jobs/1B7E9664144A42AEA499A940614FA68926POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
+ High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience.
+ Associates degree preferred.
+ Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.00 - $ 22.10 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Call Center Representative II2024-03-02T05:19:49-05:00https://universityofrochester.jobs/3ECD4030C3774C67A49A9863C57F4B7026GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Answers large volume of inbound inquiries by phone, email and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures in order to schedule patient appointments, resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/customer complaints and provides basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations. Assesses the urgency of the situation and determines the appropriate action or referral source. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, registers patients, records information and documents problem resolutions.
2. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for many University Medical Center departments and affiliate organizations. Determines when situations warrant contacting Administrators, on call physicians, Security, or Public Relations. Researches, resolves and documents non-routine paging issues which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries efficiently and escalates appropriately so all calls are resolved/documented.
3. Anticipates, prioritizes and maintains a balance between inbound and outbound activity as well as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and standard operating procedures in order to achieve and maintain optimal patient access targets and organizational goals/standards. This may include, but is not limited to making routine appointments, managing wait/recall lists and communications regarding event cancellations, changes and updates.
4. Monitors appointment schedules, systems, and resources. Provides feedback and suggestions for the purpose of achieving, monitoring and maintaining efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a timely manner to ensure highest quality and quantity of service is provided at all times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs in order to answer inquiries and connect callers.
5. Keeps abreast regulations, compliance requirements and applies best practices. Is aware of and avoids issues downstream related to scheduling, initial registration and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 1 year of customer service experience required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Clinical Suppt Tech 3,CoreLab2024-03-02T05:19:49-05:00https://universityofrochester.jobs/5DEF5A4A1A284331A5F2B5051B0CE99E26POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Point Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the Microbiology laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Clinical Support Tech IV or V in the absence of the section supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable
**JOB RESPONSIBILITIES:**
1. **Sample Management (45%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (25%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Clerical Support (15%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (10%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ As applicable, loads continuous blood culture system for sample processing
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned. (5%)**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS:**
Associate’s degree and some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**(USA-NY-Rochester) Insurance Collection Rep III - Strong West2024-03-02T05:19:49-05:00https://universityofrochester.jobs/6BB4984A0B824A9D8ABC8E4971301EAD26Responsibilities
**Position Summary:**
With minimum direction, serves as the lead contact at the department level for the following functions: billing, coding compliance and charge entry. Trains new employees and monitors quality and quantity of work performed in the department.
**Typical Duties:**
1. Serves as department expert and focal point for answering questions for the following functions: billing, coding compliance, charge entry, and for solving problems regarding difficult or unusual situations.
2. Responsible for resolving claims that are unbilled due to charge review and claim edits. In addition, is responsible for assisting billing staff for claims with no response from the payor and denied by 3rd party payors due to insurance listing on claims, billing/coding issues (i.e. modifiers, bundling and CPT and diagnosis coding).
3. Through detailed knowledge of third-party billing/coding requirements, payor and governmental contracts, determine the most effective method to evaluate root cause of hold or edit and bring unbilled visit to complete resolution (claim billed/accepted by payor). Also, completely resolve claims in No Activity and Follow-up workqueues.
4. Assists in the development of goals and objectives for the area. Helps write new procedures and training materials; updates existing procedures as needed.
5. Performs quality assurance monitoring for all activities performed/completed in the areas of responsibility. Through research of outstanding claim holds, edits and denials, document areas of opportunities to prevent future billing delays or non-payments. Present documentation to Radiation Oncology Department Management.
6. Identify and clarify issues that require management intervention. Research and prepare problem accounts for insurance representatives/supervisor to review for claims which have denied inappropriately based on known billing and coding rules.
7. Serves as liaison within the department with the Patient Accounts Office (PAO) and the United Business Office (UBO). Assist with documentation requests and claim denial questions from PAO.
8. May perform other duties as assigned.
**Qualifications:**
Associate’s degree in business field and 4-5 years’ experience in hospital or professional billing, accounting and/or coding; or an equivalent combination of education and experience.
**Preferred Qualifications:**
Exceptional verbal and written communication skills with demonstrated leadership and customer service skills. Knowledge of Microsoft Office programs (Excel, Word, Email.) Knowledge of ePARC.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 19.37 - $ 27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Spec Medictn Financial Crd III2024-03-02T05:19:49-05:00https://universityofrochester.jobs/6DFD2BDBC6984F21A5C1AB252227060126POSITION SUMMARY:
This individual is responsible for the overall management of drug access for high-cost specialty and restricted access drugs in assigned clinics. Duties will include collaboration with clinical staff to acquire prior authorization for relevant providers, benefit investigation, enrollment of patients in appropriate patient assistance programs, managing the vendor payment process for the assistance programs, and collaboration with patient financial services to assure accurate billing for the patient self-pay obligation. This overall program is intended to facilitate access to clinic-administered drugs while also maximizing the revenue and margin associated with the provision of these high cost drugs through retention of supply chain management within Strong Memorial Hospital.
This position has independent responsibility for organizing and planning work in order to accomplish daily work requirements. A substantial portion of the normal duties of the incumbent requires proper judgement, sensitivity, and strict adherence to Strong Memorial Hospital policy on confidentiality and the protection of Private Health Information. The incumbent interacts with multiple individuals internal and external to the institution including hospital and clinical employees at multiple levels including pharmacists, medical/clinical staff, fiscal personnel, department managers, access services staff, coding staff and billing assistants. External contacts include third party payers, governmental peer review organizations, and referring physicians. To be effective this individual must be able to establish strong collaborative working relationships.
**SPECIFIC RESPONSIBILITIES:**
**Prior Authorization Management**
1. Highly knowledgeable of the current policies of the major payers for the relevant clinic-administered drugs that require prior authorization (PA), and will be responsible for working with the clinic providers, nurses and other patient care staff to assure that all required elements of the policy are applicable in advance of requesting PA.
2. Take primary responsibility for submitting PA requests to the payers for clinic-administered drugs, and managing the submission of any supplemental information that is requested.
3. Review all denials for PA to determine the reason the request was denied and preparing a response to the payer with necessary additional information. If the denial management will need to involve other clinic staff or providers, the required individuals will be engaged and a summary of all actions taken to date along with supporting documentation will be provided.
4. Notify the relevant provider and provide the physician with needed documentation and summary of actions taken to date, if a letter of medical necessity is needed or if physician-to-medical director conversation is needed for approval outside of the payer policy.
5. Document all PAs in the appropriate location within the electronic medical record include the PA number and dates of approval.
6. Track all PAs to assure that they are renewed on a timely basis to prevent interruptions or delays in treatment.
**Patient Assistance Program Management**
1. Highly knowledgeable and will remain up-to-date on all potential patient assistance programs (PAP) relevant to the high-cost, clinic-administered drugs used in the assigned clinic(s).
2. Prospectively evaluate every patient receiving high-cost, clinic-administered drug therapy for potential participation in PAPs, and identify the best option(s) for the patient given their overall circumstances (insurance, disease state, income, etc). This will often involve meeting with and interviewing the patient and/or family to obtain necessary information which may include income information and other personal details, as well as to present PAP options to the patient/family when there are multiple options.
3. Enroll patients in PAPs using the mechanisms that are required for each program, and will follow-through to assure the PAP is approved and properly documented in the electronic medical record.
4. Submit all required documentation to the PAP throughout the duration of treatment to assure payment for each dose administered, as well as assure continued coverage for the maximum amount of assistance available.
5. For governmental payers where PAPs may represent no-cost drug that is provided from an outside pharmacy/distributor, responsible for managing the patient specific inventory so that it is available for administration on treatment days, and will also make sure documentation is appropriate to suppress any patient charge for the medication itself.
6. As needed, meet or discuss with the patient and/or family the status of PAP eligibility if things change during care.
7. Serve as a general resource available to patients, providers and other clinic staff about PAPs.
**Financial Management**
1. As part of the patient intake process, conduct a benefits investigation for high-cost, clinic administered drugs and will be able to discuss the patient obligation for treatment with the patient and/or family.
2. Responsible for understanding and managing the payment process specific to each PAP, and assures that payments are properly applied to the correct patient and correct patient encounter.
3. If needed, assure that the PAP is set-up within the electronic medical record revenue application as a secondary or tertiary payer.
4. Must work collaboratively with Patient Financial Services to assure that patient bills are held pending payment from the PAP, and that the final bill sent to the patient accurately reflects the patient's obligation after payment is received from the PAP.
**Financial Reporting**
1. Track all payments received from PAPs, and will provide monthly, quarterly and annual reports summarizing the patient out-of-pocket savings attributed to PAP payments received.
2. Track all no-cost drug received for patients with governmental payers, and quantify the savings realized by the patient or institution on a monthly, quarterly and annual basis.
**Patient and Provider/Clinic Satisfaction**
1. Professional, courteous and diligent in all interactions with staff and patients/families.
2. Collect patient satisfaction survey data on a regular basis to assess the goal.of high patient satisfaction and high overall drug management process.
3. Performs other related duties as required.
**REQUIREMENTS:**
Associate's degree in Medical, Secretarial or related field or certified pharmacy technician (PTCB) and a minimum of three years of relevant experience required; or an equivalent combination of education and experience. Must be capable of working independently with minimum supervision. Strong communication skills, problem-solving abilities, and a professional presentation are essential and required. Medical terminology, experiences with medical/surgical scheduling software, and electronic medical records preferred. Demonstrated customer relations skills.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ophthalmic Tech 32024-03-02T05:19:49-05:00https://universityofrochester.jobs/872DAB9F9D554D74BF5C15C745DD99C226POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Speech Pathologist, Pend Lic2024-03-02T05:19:49-05:00https://universityofrochester.jobs/8AE38D4F24C44E6DB35E2E1EAD4825C126GENERAL PURPOSE:
The Speech Pathology Licensure applicant will work as part of an interdisciplinary team and be assigned a NYS licensed and ASHA certified Speech-Language Pathologist clinical supervisor who will provide guidance to satisfy requirements for both licensure and completion of the ASHA Clinical Fellowship (CFY).
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluation/assessment of multiple acquired conditions that impact communication abilities. Will design and implement an appropriate plan of care for treatment and revisions to meet a patient's individual needs
2. Provide rehabilitative services to a wide range of acquired impairments in the areas of communication, cognition, and swallowing disorders
3. Prepare clinical reports and departmental paperwork as required.
**QUALIFICATIONS:**
Master's degree in Speech-Language Pathology from an accredited training institution required. Required knowledge, skills and abilities: Ability to operate standard office machines and office computer programs (e.g. Microsoft Word, Powerpoint); Ability to learn computer programs related to electronic medical records and charge capture/schedule systems; Basic operating knowledge of standard diagnostic and rehabilitative procedures and related test equipment/materials used in Speech Pathology; Must possess and maintain ability to pass required mandatory in-service and staff competency training, which may include FIM administration. NYS interim licensure or eligibility required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.80 - $24.04 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Social Worker2024-03-02T05:19:49-05:00https://universityofrochester.jobs/91BF671447F54E49B563FCCCF280D78E26Responsibilities
**Position Summary:**
The social worker who occupies this position provides social work services to patients and their families admitted for mental health treatment. The social worker is responsible for covering a minimum of 6 beds, or as need indicates. As a member of the interdisciplinary treatment team, the social worker participates in the development and implementation of the patient’s treatment and discharge plan. The social worker is responsible for providing psychosocial and family assessments, and for the overall coordination of the discharge planning process for patients hospitalized on Adult Inpatient Psychiatry units (292, 390, and 392). The social worker provides individual, family, or group treatment that will contribute to the implementation of a comprehensive discharge plan. The social worker also provides social work treatment in response to patient/family psychosocial problems which may impede care and/or discharge. The social worker develops interagency relationships and mobilizes community resources on behalf of the patients and/or their families.
**Responsibilities:**
+ Functions as a member of an interdisciplinary team and participates in patient rounding. Complete Psychosocial Risk Screen at time of admission and ongoing assessment throughout hospitalization. Provides individual, family and group interventions in response to identified psychosocial risks.
+ Identifies and coordinates safe and timely discharge plan with treatment team, patients/families and ensures a comprehensive discharge plan. Makes sure to initiate and/or facilitates completion of Safety Plan with patient prior to discharge from hospital.
+ Identifies contacts and coordinates with outpatient providers/agencies to facilitate continuity of care and discharge planning for the patient. Assesses agency involvement and mobilizes family and/or appropriate community resources to support the patient’s successful functioning post discharge. Documents these interventions in compliance with Division, Department and Hospital Policy.
+ Provides education to patients and families related to internal and community resources and referrals, advocates and supports patients and their families in their efforts to interact with complex social service agencies involved in their care.
+ Documents these interventions in compliance with Division, Department and Hospital Policy, to include any safety plans or other documentation crucial to discharge planning and continuity of care.
+ Attends Social Work Division and Department Staff meetings, as required. Participates in activities of the Social Work Division including, but not limited to timely completion of time reporting and other Hospital or Division forms; Hospital and Division mandatory in-service training programs and UHS reviews.
+ Subscribes to the Departmental goal of creating a culturally competent environment by treating patient, families, trainees, and co-workers in a sensitive manner with appropriate attention to cultural differences. Participates in available cultural competence events and training appropriate to job duties.
+ May provide social work coverage and back-up as needed during the absence of co-workers in the inpatient services.
Other duties, as requested and assigned.
**Qualifications:**
**Required:**
+ Master’s degree from an accredited school of social work (CSWE).
+ Licensure as a social worker, as defined by the State Board for Social Work, State Education Department, Division of Professional Licensing Services is required. If licensure has not been obtained upon employment, the individual has 18 months within which to obtain it, **_unless duties will be performed under OMH then minimum of a limited permit (not to exceed 1 year) or NYS Licensure will be required upon employment start._**
**Preferred:**
+ Prior experience working in acute psychiatric or behavioral health clinical setting or equivalent combination of education and experience.
+ Knowledge about behavioral health assessments/evaluations and evidenced based interventions;
+ Commitment to and routine demonstration of biopsychosocial approach to care of individuals and families;
+ Dedication to delivering a team-based integrated model of care.
+ Demonstrates cultural humility and anti-racism values and works toward ensuring all patients feel welcome..
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $57,595 - $80,600 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Speech Pathologist, Pend Lic2024-03-02T05:19:49-05:00https://universityofrochester.jobs/AFA4D278345D499FB7BFB1500459E88826GENERAL PURPOSE:
The Speech Pathology Licensure applicant will work as part of an interdisciplinary team and be assigned a NYS licensed and ASHA certified Speech-Language Pathologist clinical supervisor who will provide guidance to satisfy requirements for both licensure and completion of the ASHA Clinical Fellowship (CFY).
**JOB DUTIES AND RESPONSIBILITIES:**
1. Evaluation/assessment of multiple acquired conditions that impact communication abilities. Will design and implement an appropriate plan of care for treatment and revisions to meet a patient's individual needs
2. Provide rehabilitative services to a wide range of acquired impairments in the areas of communication, cognition, and swallowing disorders
3. Prepare clinical reports and departmental paperwork as required.
**QUALIFICATIONS:**
Master's degree in Speech-Language Pathology from an accredited training institution required. Required knowledge, skills and abilities: Ability to operate standard office machines and office computer programs (e.g. Microsoft Word, Powerpoint); Ability to learn computer programs related to electronic medical records and charge capture/schedule systems; Basic operating knowledge of standard diagnostic and rehabilitative procedures and related test equipment/materials used in Speech Pathology; Must possess and maintain ability to pass required mandatory in-service and staff competency training, which may include FIM administration. NYS interim licensure or eligibility required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.80 - $24.04 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Phlebotomist2024-03-02T05:19:48-05:00https://universityofrochester.jobs/14D9CF8BF9434C7E9270C5D87A62C19126POSITION SUMMARY:
Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems. Follows rigorous patient identification protocols for all ages and complexity of patients. May perform EKG’s. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be required to take on call responsibilities.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other software as needed. Phlebotomy equipment including needles and vacutainers. Basic laboratory equipment such as centrifuges.
**TYPICAL DUTIES** **:**
1. Patient Registration (30%). Greets and pleasantly interactions with patients. Verifies patient demographic/insurance information and reviews physician order. Reconciles issues with patient or physician’s office, documents and updates computer systems. Uses multiple computer systems to complete patient and billing registrations, including conversion of diagnostic verbiage to billing codes, accurate interpretation and entry of tests, as well as generation of accurate labels.
2. Specimen Collection (30%). Follows patient identification and order verification protocols prior to collection of the specimen. Performs safe venipuncture, heel or finger sticks, and directs the collection of other specimens such as throat cultures, urine and stool following all age specific and procedural protocols as well as infection control and safety protocols. Labels all specimens according to protocols.
3. Preanalytical Processing (10%). Performs processing of specimens including centrifugation, aliquoting, and preparation for transport including computer logging, packaging and appropriate prioritization actions for specimen integrity.
4. Operational Support (15%). Maintains supplies. Places orders following PAR level guidelines, receives and rotates stock according to expiration date. Maintains cleanliness and neatness of site. Monitors and maintains equipment, including daily temperature documentation, disinfection, sharps management, and performance of maintenance and inspections. Troubleshoots issues.
5. Administrative support (10%). Answers phone and verbal customer inquiries, providing routine as well as technical information. Takes initiative to resolve all customer needs. Participates in all Quality Assurance monitors and initiatives, including data collection and statistics.
6. Performs EKG’s following all laboratory and infection control processes (5%).
7. May be reassigned as needed and without prior notice to work at varied locations. Has capability to travel to locations.
**QUALIFICATIONS** **:**
High School degree or equivalent with six months of phlebotomy experience, or graduation from a phlebotomy training program; or an equivalent combination of education, experience or certification. Valid driver’s license or reliable daily transportation. Knowledge of medical terminology/anatomy and customer service experience a plus.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Phlebotomist2024-03-02T05:19:48-05:00https://universityofrochester.jobs/7984CA0876024EE8B3B320FE29224D1A26POSITION SUMMARY:
Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems. Follows rigorous patient identification protocols for all ages and complexity of patients. May perform EKG’s. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be required to take on call responsibilities.
**MACHINES AND EQUIPMENT USED** **:**
Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other software as needed. Phlebotomy equipment including needles and vacutainers. Basic laboratory equipment such as centrifuges.
**TYPICAL DUTIES** **:**
1. Patient Registration (30%). Greets and pleasantly interactions with patients. Verifies patient demographic/insurance information and reviews physician order. Reconciles issues with patient or physician’s office, documents and updates computer systems. Uses multiple computer systems to complete patient and billing registrations, including conversion of diagnostic verbiage to billing codes, accurate interpretation and entry of tests, as well as generation of accurate labels.
2. Specimen Collection (30%). Follows patient identification and order verification protocols prior to collection of the specimen. Performs safe venipuncture, heel or finger sticks, and directs the collection of other specimens such as throat cultures, urine and stool following all age specific and procedural protocols as well as infection control and safety protocols. Labels all specimens according to protocols.
3. Preanalytical Processing (10%). Performs processing of specimens including centrifugation, aliquoting, and preparation for transport including computer logging, packaging and appropriate prioritization actions for specimen integrity.
4. Operational Support (15%). Maintains supplies. Places orders following PAR level guidelines, receives and rotates stock according to expiration date. Maintains cleanliness and neatness of site. Monitors and maintains equipment, including daily temperature documentation, disinfection, sharps management, and performance of maintenance and inspections. Troubleshoots issues.
5. Administrative support (10%). Answers phone and verbal customer inquiries, providing routine as well as technical information. Takes initiative to resolve all customer needs. Participates in all Quality Assurance monitors and initiatives, including data collection and statistics.
6. Performs EKG’s following all laboratory and infection control processes (5%).
7. May be reassigned as needed and without prior notice to work at varied locations. Has capability to travel to locations.
**QUALIFICATIONS** **:**
High School degree or equivalent with six months of phlebotomy experience, or graduation from a phlebotomy training program; or an equivalent combination of education, experience or certification. Valid driver’s license or reliable daily transportation. Knowledge of medical terminology/anatomy and customer service experience a plus.
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Health Home Care Coord2024-03-02T05:19:48-05:00https://universityofrochester.jobs/DDB69C8064C3437EA6CB6B3AA70E446226Responsibilities
**General Purpose:**
Under general direction, but with significant independence, the Children’s Health Home (CHH) Care Manager provides comprehensive care management services to patients who are referred by CHHUNY.
The CHH Care Manager provides comprehensive, care management services in collaboration with the enrolled child’s PCP and other involved providers. Upon receiving assigned referrals, the CHH Care Manager will engage, enroll, assess, develop and implement a care plan that addresses the participant’s medical, behavioral and psychosocial/SDOH needs and goals.
Consistent with New York State regulations and policies for the provision of CHH services the CHH Care Manager conducts patient level data analyses to track patient adherence with treatment protocols and provides non-clinical interventions to assist patients in developing service plans to overcome barriers to access and care. The CHH Care Manager communicates and collaborates regularly with patients, pediatricians and other medical/ behavioral health providers, community agencies and office staff to adapt and refine and address support needed to enhance health outcomes.
**Responsibilities:**
+ Intake referred patients by completing a Children’s Health Home consent and by engaging the patient/family in the completion of the CANS- NY assessment. Utilizing information obtained from the CANS and in partnership with the family, develops a preliminary care plan. Care plans will address the unique needs of the child to include physical and mental health, growth and development, education, parenting, safety, stability of the home environment, trauma, and social relationships. Download consent, CANS and plan of care into the Netsmart care management system.
+ Provide face to face, including home visits and telephonic contact with enrolled participants and their guardians focusing activities that advance the plan of care, and address compliance with medical and behavioral health .and avoidance of preventable ED visits and hospitalizations. Provide information and referrals to community resources. Monitor attendance at health and behavioral health appointments and reassess plans of care as needed. Identify situations that require Incident and Compliance reporting and inform the Senior Social Worker immediately. Escalate care management when needed. May transport a patient with patient guardian when needed.
+ Complete all required documentation within set time frames according to CHHUNY, Hospital and Social Work Division standards. Complete monthly billing sheets accurately reflecting criteria for a billable service. Meet with Senor Social Worker, Quality Manager and other CMA staff to achieve quality standards.
+ Collaborate with a variety of community providers and resources to obtain needed services and supports utilizing community and family resources to create a sustainable support system. Participate in team and patient meetings as needed or requested by patient/family or team. Coordinate care with ambulatory and inpatient staff, social workers, home care, and other involved service providers.
+ Participate in individual and group supervision to further refine and develop care management and administrative/documentation skills. Attend staff meeting and CHHUNY trainings. Meet all required URMC and CHHUNY mandatory trainings, Health Updates, time reporting and other URMC staff requirements. Participate in on-_call rotation for GCH@S CHH CMA.
Other duties as assigned
**Qualifications:**
**Required:**
+ The CHH Care Manager must have a BSW or bachelor degree in a human service field or equivalent education and considerable experience in providing care management services within the community involving home visits with diverse populations.
+ Strong interpersonal skill in engaging patients in case management services.
+ Strong organizational skills, capacity to navigate and document in electronic systems, utilize tracking platforms and communicate concisely orally and in written form.
+ Must possess valid NYS driver’s license and automobile insurance, have a satisfactory driving record that meets URMC safe driving requirements and have access to a reliable vehicle that enable’s fulfillment of the position’s travel requirements.
+ Must meet pre – employment requirements.
**Preferred:**
+ Experience in providing outreach and care management services for a diverse population of children and their families within the Rochester community.
+ Experience in home visiting and in working with health care professionals in a team approach to care.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 42,786 - $ 57,782 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Lab Clin Supt Tech III2024-03-02T05:19:48-05:00https://universityofrochester.jobs/E2CFBFEBE7734D3C9F90525445AB84B426POSITION SUMMARY:
Under the supervision of the section Supervisor and with specific direction from the Point Tech, this position has primary responsibility for the pre-analytical processing of patient specimens that are delivered to the Microbiology laboratory 24 hours per day, 7 days a week. Exercises moderate skill, judgment and a knowledge of the terminology and common procedures and practices of Medical Technology. Enters and edits patient demographics in the laboratory and hospital computer systems. Receives, prioritizes, accessions and distributes clinical specimens to appropriate laboratory sections in order to meet turnaround times designated by the department. Processes specimens appropriately in order to maintain specimen integrity. Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Clinical Support Tech IV or V in the absence of the section supervisor.
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre-analytical laboratory automation system as applicable
**JOB RESPONSIBILITIES:**
1. **Sample Management (45%)**
+ Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
+ Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
+ Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
+ Tracks and receives batches, verifying receipt of specimens.
+ Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
+ Answers questions from specimen collection locations regarding transport and minimum volumes.
+ Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
+ Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
+ Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
1. **Patient Registration and Specimen Log-in (25%)**
+ Registers patient information into HIS (Hospital Information System).
+ Identifies special registration (i.e. client Bill, research).
+ Identifies and registers patient billing information.
+ Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
+ Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
1. **Clerical Support (15%)**
+ Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
+ Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
+ Scans requisitions into the scanning system confirming readability and keywords.
+ Participates in Quality Assurance data collection as required.
1. **Lab (Technical) Support (10%)**
+ Assists technologists in the pre-analytical processing of select tests including the centrifugation, separating and storing of samples.
+ As applicable, loads continuous blood culture system for sample processing
+ Takes temperatures and monitors environment (C02/humidity) of rooms and equipment.
+ Works with technical team and Supervisors to trouble shoot out of range conditions and documents the results as part of the laboratory’s quality control guidelines.
1. **Performs other responsibilities and projects as assigned. (5%)**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to maintain a friendly and courteous professional manner at all times.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Excellent computer and organizational skills.
4. Ability to rotate shifts, weekends, and holidays as assigned.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of ICARE values.
**QUALIFICATIONS:**
Associate’s degree and some college level course work in science or a related discipline and one year of experience; or an equivalent combination of education, experience or certification. Customer Service experience preferred. Knowledge of medical terminology, anatomy/physiology a plus.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.11 - $27.15 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ambulatory Tech 12024-03-02T05:19:48-05:00https://universityofrochester.jobs/F346CB783945441390E7756C8032991B26POSITION SUMMARY:
Under general direction from Nurse Leader, Nurse Manager or designee assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
**SUPERVISION AND DIRECTION EXERCISED:**
May train and coordinate activities of peers or support staff. Please refer to the career ladder.
**MACHINES AND EQUIPMENT USED:**
Standard office equipment including computer, calculator, telephone, facsimile. Uses electronic medical record system. May set up, operate and make adjustments to various medical machines and equipment, such as but not limited to: autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood other specimen collection materials, electrocardiograph equipment and a variety of surgical/specialty instrumentation.
**TYPICAL DUTIES:**
1. Applies clinical knowledge while assisting the provider during exam. This requires anticipating provider needs and adapting to the complexity of the patient.
2. Attaches patient to diagnostic and medical equipment such as but not limited to dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
3. During exam provides information, comfort and care to the patient by explaining next steps, systems and their status. Assures that supplies and equipment are readily available to ensure smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
4. Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Assures equipment/supplies are available for provider based on individual provider preference.
5. Responsible for efficient room utilization and ensures patient wait time is minimized.
6. Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all Laboratory policies at all times.
7. Enters patient data, patient condition and patient care given into electronic medical record system.
8. Maintains adequacy of clinical equipment and medical supply levels needed for patient care and related to patient safety which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and problem solves with purchasing department when products are on back order.
9. Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
10. With RN oversight, precepts new Ambulatory Technologist to the area providing detailed overview of requirements and assuring competence in all area of practices.
11. Performs administrative duties as assigned and may include scheduling and registration.
**AS A SURGICAL PROCEDURE ASSISTANT:**
1. Assists providers with patient processes. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure.
2. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments.
3. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
4. Reviews discharge instructions with patient as prepared by provider.
**QUALIFICATIONS:**
High School diploma or equivalent plus one year of experience in customer focused/service setting or an equivalent combination of education and experience. Associates degree preferred. Knowledge of medical terminology, procedures and computer experience is preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**AMBULATORY TECHNOGIST I, II, III:**
Career Ladder: The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.
Band One (I): Entry Level Ambulatory Technologists - Technologist new to URMC require training as well as regular direct supervision or guidance from a more senior technologist. This generally involves orientation to the department's infrastructure, policies, protocols, workflows, procedures and routines. During this period the technologist must demonstrate an ability to progress toward proficient and competent performance of required tasks of an ambulatory technologist. Success within this band requires independent responsibility for performing daily functions as defined by the department, specimen handling in a safe and efficient manner, completing all associated paper/log and computer work while providing high quality care within a team environment.
Band Two (II): Competent Ambulatory Technologists - With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations, and consistently demonstrates initiative to assist in other areas of the department when the need arises. Serves as preceptor in the on-boarding of newly hired technologists directly orienting to equipment, computer programs, as well as department and hospital policies and procedures. Additionally, the competent band two technologist demonstrates consistent attention to detail when performing daily tasks. Assists and participates in unit safety goals. Additional duties may include working on special projects, such as new equipment evaluations, education opportunities or assignment to department committees.
Band Two status requires minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
Band Three (III): Expert Ambulatory Technologists - In addition to the responsibilities of an ambulatory technologist band two, a band three is considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department. Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist. Possesses subject matter expertise in several different areas. Is able to anticipate and plan for provider needs. Able to effectively troubleshoot issues that arise within the department and handle accordingly. Able to represent the department on various committees such as safety, quality, and operations groups. Takes responsibility to prepare the department and staff for internal service, NYS and TJC evaluations. Facilitates education of new policies and procedures to staff. Serves as a resource to the supervisors for special projects.
Band Three status requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.
Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the care ladder as a band three to service in a lead role if the need exists within the department.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Orthopaedic / Sports Division - Nurse Practitioner/ Physician Assistant2024-03-02T05:19:09-05:00https://universityofrochester.jobs/253F1638FB6942F4BBA63F391791AF8826Responsibilities
The orthopedic position is focused on sports and work-related injuries. The APP will join a collective group of orthopedic surgeons and APPs, providing patient care in the ambulatory care setting. The APP will care for patients with traumatic and degenerative knee and shoulder conditions, patients requiring shoulder reconstruction and replacement, and sports and work related injuries. The APP will work at our offices located at the new orthopedic ambulatory clinic in Henrietta and our location in Brockport. Strong communication and clinical skills required. The APP will participate in the education of learners (students and new employees), using clinical learning experiences, knowledge sharing and skill training.
**Qualifications**
Nurse Practitioner
Requires a Master's Degree in Nursing or related field and an active New York State license in good standing. Applicants will have 5 years experience as an RN with one to three years of leadership experience; or equivalent combination of education and experience. The Nurse Practitioner influences the quality and delivery of care in various roles including consultant, researcher, mentor, and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
Physician Assistant
Completion of an AMA approved Physician Assistant program, licensure in good standing, and certified as a Registered Physician Assistant. Demonstrated clinical competence, superior verbal and written communication skills, interpersonal effectiveness and customer relation skills, computer competence and must have an active desire to learn. This role may be unit, program, or service based and is involved in continuous quality improvement initiatives.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 44.71- $67.07
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Orthopaedic Services
**Full/Part Time:**
**Schedule:** FT position available, primarily days.(USA-NY-Rochester) Associate Registrar for Compliance and Reporting2024-03-01T05:30:41-05:00https://universityofrochester.jobs/EA6DC404F0874EC096555EE17BAB57F826Responsibilities
**Position Summary:**
Serving as a member of the University Registrar's office, the Associate Registrar for Compliance and Reporting provides oversight and guidance for federal enrollment reporting for the University of Rochester. The Associate Registrar for Compliance and Reporting works closely with the Senior Associate University Registrar and the Technology and Data Management Assistant Director to ensure correct, accurate and timely reporting to the National Student Clearinghouse and the Veteran’s Administration. This position conducts continuous assessments of policies and procedures as they relate to compliance and reporting and recommend enhancements to ensure that the University is operating with the least amount of risk exposure possible. The Associate Registrar will be expected to exercise sound judgment, think critically, and work collaboratively with faculty, staff and internal partner offices including but not limited to the Office of the Bursar and the Office of Financial Aid. This position provides direct support and management for our Veterans community and meeting federal reporting requirements as set forth.
**Specific Responsibilities:**
+ Executes enrollment reporting and compliance initiatives set forth by the University and federal requirements. Ensures data integrity and timely reporting by creating and implementing checks and balances. (20%)
+ Provides training, support and serves as a liaison to internal and external constituents as it relates to change of status processing, veteran affairs processing and federal enrollment reporting questions/concerns. (15%)
+ Works closely with the Senior Associate University Registrar and Technology and Data Management Assistant Director to manage and track all University enrollment and degree data submissions to the National Student Clearinghouse. Ensures compliance with published submission requirements and verification processes for third parties.
+ Serves as the primary school certificating officer for veteran’s and ROTC benefits for student veterans, dependents, spouses and active-duty military personnel. Oversees the creation and management of VA benefit eligible student records in compliance with University and VA regulations and guidelines. Serves as the liaison to other partner offices for VA certification process and procedures.
+ Acts on behalf of the Office of the University Registrar to serve as the University liaison to communicate, educate and partner with all school Registrars and create and maintain partnerships with other offices as it relates to change of status, federal enrollment reporting and Veteran’s affairs.
+ Partners with the Change of Status coordinator about the enrollment reporting documentation and system processing with an eye and focus on process improvement ensuring we are meeting federal requirements and preparation for audit reviews.
Other duties as assigned.
**Requirements:**
+ Master’s Degree required.
+ 3 years of relevant experience required.
+ 5 years of relevant experience preferred.
+ or equivalent combination of education and experience required.
+ Training in higher education software and federal compliance preferred.
+ Familiarity with Veteran’s Affairs requirements and reporting preferred.
+ Ability to read, analyze and interpret information from a variety of policy and procedure manuals required.
+ Ability to solve practical problems, adapt or modify existing systems or procedures to accommodate new situations required.
+ Ability to work independently, and as part of a team required.
+ Experience or exposure to Workday Student
+ MS Office Suite and statistical applications (such as SPSS or SAS) required.
+ Experience with project management and business process reengineering required.
+ Strong project management skills required.
+ Experience participating in mid to large-scale application development initiatives required.
+ Ability to gather and analyze data and prepare reports required.
+ Experience using analytical and decision support tools required.
+ Ability to maintain knowledge of current technological developments/trends in area of expertise required.
+ Excellent organizational and management skills required.
+ Ability to maintain confidentiality of sensitive and protected data required.
+ Ability to establish priorities required.
+ Ability to assess the impact of changes across the institute and react accordingly required.
+ Experience training multiple constituencies required.
+ Ability to work effectively with faculty and staff including leading group sessions and/or giving presentations.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $62,525 - $93,766 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Primary Care Internal Medicine (UR Medicine Primary Care-Williamson) - LPN 2 Outpt2024-03-01T05:30:20-05:00https://universityofrochester.jobs/18AA4032257D48E3A464B28A2AEAD17A26Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Come join us! Exciting opportunity to become part of the Primary Care Network team! This is an Internal Medicine practice providing outpatient services for the adult population. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. At least 6 months in direct nursing care preferred but not required.
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.53- 33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** FT(USA-NY-Rochester) Referral & Prior Auth Rep III2024-03-01T05:19:46-05:00https://universityofrochester.jobs/14BCD43B3ABF4212A99B2421AB779C3826Responsibilities
**Position Summary:**
Serves as the patient referral and prior authorization specialist, with oversight of data and compliance to enterprise standards and referral and prior authorization guidelines. Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train new staff members.
**Responsibilities:**
+ Responsible for managing department referrals. Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department using Epic Referral work queues. Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions. Escalates case management when medical assessment is needed. Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests. Requests and coordinates team and patient meetings as needed or requested by patient. Participates as an active member of the care team. Acquire insurance authorization for the visit and, if applicable, any testing; insurance authorization information will be entered in the Epic referral record for the patient, and attaches referral records to any visits in which they are missing. Documents all communications pertaining to the referral and/or insurance authorization in the notes section of the Epic referral record.
+ Performs a needs assessment using information from the electronic medical record to assure the appropriate appointment/procedure is schedule with the appropriate provider; ensuring that accurate patient demographic and current insurance information is captured; adheres tRIM protocols for record verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service. Provides patients with appointment and provider information, directions to the office location and any educational materials if appropriate.
+ Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling. Ensures ancillary testing and other specialty referrals have been executed and results received and acted upon as needed. Investigates failure to receive such information, troubleshoots, resolves, and/or makes recommendations to insure delivery/receipt.
+ Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker’s compensation carrier to obtain prior authorizations for both standard and complex requests such as imaging, non-invasive procedures, sleep studies etc., communicating medical information to the insurance carrier, and coordinating peer-to-peer reviews for denied services.
+ Anticipates insurer’s various questions and prepares request by applying prior insurer decisions and specialty/sub-specialty knowledge of general medical experience and terminology, specialty and sub specialty medical office experience, International Classification of Diseases (ICD) and Current Procedure Technology (CPT), insurance policies, permissible and non-permissible requests, necessary and appropriate medical terminology to use in order for claim to be approved, previous treatments that are necessary to report, appropriate verbiage for treatments that have been tried and not successful (i.e., medication could not be utilized due to heart condition). Applies knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm. Resolves obstacles presented by the insurance company by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and the University, perseveres with the process to ensure as many applications are approved as possible without provider intervention.
+ Determines relevant information needed, based on previous authorization request experience for submission to carrier if first or second request is denied. Collaborates with provider to draft and finalize letter of medical necessity. Uses system tracking mechanisms to ensure all renewals/approvals are obtained prior to patient arrival.
+ Manages orders for patients being seen in ED/ Urgent Care. Demonstrates expert medical knowledge base with ability to recognize urgent clinical situations. Prioritizes referral requests, responding immediately and expediting most urgent requests. Reviews complex referral requests, evaluates and schedules to the appropriate provider. Works with providers and other clinical staff to establish the best care plan for the patient.
+ Processes outgoing referrals. Discusses with patient options for outside URMC options for care. Assures Meaningful Use requirements are met. Ensures that the Summary of Care was transferred electronically via Epic to the referred to office; if the Summary of Care was not or cannot be transferred via Epic, additional steps will be taken to get this information to the referred to office either via facsimile or mail.
+ Processes incoming referrals not generated within the UR system. Completes referral entry for all external referrals into Epic following approved protocols. Coordinates any ancillary testing and obtains any outside records needed for patient appointment.
Other duties as assigned
**Qualifications:**
**Required:**
+ High School diploma
+ 2 years of relevant experience;
+ or equivalent combination of education and experience
+ Demonstrated customer relations skills.
**Preferred:**
+ Medical Terminology, experience with electronic medical records. Demonstrated customer relations skills.
+ Attention to detail
+ Strong Verbal and written communication skills.
+ Excellent organizational and computer skills.
+ Possess a high degree of professionalism, strong work ethic and the ability to maintain a positive attitude when working with internal and external customers.
+ Knowledge of ICD-10 and CPT codes
+ Prior experience in completing Prior Authorizations via phone or insurance payor platforms.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Inventory Planning Coord IV2024-03-01T05:19:46-05:00https://universityofrochester.jobs/2060F58AD8D6422EA9174360E79DB61726GENERAL PURPOSE:
Responsible for routine and non-routine duties requiring specialty knowledge of supply chain and clinical requirements for assigned pars. Working directly with department coworkers and contacts outside the department (i.e. departmental management/administration, Nursing, Physicians, etc.), sets priorities and implements problem solving skills to receive, review, respond to, record and fill supply orders. Utilizes knowledge and ongoing practice of fiscal responsibility in review and approval of received orders.
**RESPONSIBILITIES:**
+ Reviews, responds to, records and fills supply orders according to current policies and procedures. Communicates policy changes to customers. Proactively reviews, monitors and maintains all systems for assigned surgical and medical procedure supply and implant requirements: notifications of patient or case specific needs, inventory levels in assigned par locations, the Operating Room (OR) implant log and/or the procedure or surgical schedule. Applies knowledge of service specific clinical and anatomical requirements for obtaining appropriate supplies, products, devices or implants. Determines and maintains optimal inventory levels to ensure product availability per customer requirements. Receives and records bulk shipments, breaks down bulk into smaller units of measure. Records and maintains all customer profile information. Acts as a liaison between affiliates, SMD and college in their request for supplemental supplies.
+ Verifies accuracy of shipments against purchase orders. Reviews reports and checks on backorders daily and makes alternative arrangements when appropriate, especially in urgent patient care situations. Creates and maintains par forms and custom requisitions where applicable. Resolves associated invoice discrepancies as required, adhering to all assigned departmental and University Financial policies and protocols. Assists buy manager.
+ Monitors updates and keeps current all associated par forms and spreadsheets for areas of responsibility. Utilizes Materials Management and departmental software to proactively assess, measure and track supply expenses and usage. Utilizes inventory management tools and product knowledge to serve as a resource for assigned department supply requirements across the institution. Manages and resolves recall notifications in ECRI and document appropriately in a timely manner. Regularly audits inventory for accuracy. Identifies expiration date of product and adequately rotates stock and pushes out stock through appropriate avenues timely to avoid waste.
+ Identifies, recommends and suggests solutions for problems relating to the product, process and/or ordering system. Recommends opportunities to reduce cost through consolidation of product, by using alternate vendors or other methods. Maintains physical space for inventory including relocation of supplies in various areas. Supports and maintains space utilization. Executes monthly journal entries for supplies issued.
+ Establishes, maintains and enhances optimal communication standards. Establishes and documents procedures to support Supply Chain activities, including cross-coverage. Participates in Supply Chain projects and ongoing education, as assigned.
+ Actively engages in the semi-annual physical product inventory for as required by Finance to meet cost accounting and regulatory requirements.
+ Serves as a preceptor in the on-boarding of newly hired Supply Chain Specialists. Orients new hires to the department. Acts as a subject matter expert for service line requirements, optimal communication lines, inventory best practices and fiscal responsibilities and is a resource to others in organization.
Other duties as assigned
**QUALIFICATIONS:**
+ Two years post-high school education required
+ Four years of progressively responsible professional work experience in Supply Chain Medical terminology and supply chain experience
+ or equivalent education and experience preferred
+ Working knowledge of medical terminology is a requirement at this level preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $22.59 - $31.63 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pharmacy Technician2024-03-01T05:19:46-05:00https://universityofrochester.jobs/6A4145B4E42540DBB3B2388E1D32BF9826GENERAL PURPOSE:
Assist pharmacist in the operation and maintenance of the pharmacy's drug distribution system, with a focus on quality and accuracy, patient care, and customer service. Under supervision of a pharmacist, and consistent with state, federal and local regulations, prepare medication orders for dispensing. This includes, but is not limited to, processing orders through pharmacy computer system, entering patient information into computer system, operating automated medication management systems and technology, and physically preparing medication doses for pharmacist's review/final check prior to delivery to the patient or patient care areas
**JOB DUTIES AND RESPONSIBILITIES:**
**PREPARATION OF MEDICATION DOSES**
1. Processes orders or dispense requests through the pharmacy computer system; including data entry where applicable.
2. Prepares medication order based on requests or recipes including: obtaining correct medication, determining the number of doses required for the defined time period, packaging medications in accordance with applicable laws, completing logs where required, utilizing safety check procedures where required such as bar code scan confirmation, and assisting the pharmacy in obtaining medication from ancillary areas when needed.
3. Operates and maintains automated systems or technology that is part of the medication preparation process.
4. Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
**MEDICATION STORAGE AND INVENTORY MANAGEMENT**
1. Performs medication area inspections for quality assurance and communicates any immediate concerns to a pharmacist or supervisor for further action.
2. Monitors inventory levels consistent to meet patient care needs and communicates any concerns or recommendations to a pharmacist or supervisor.
3. Stocks medication areas appropriately, including automated systems, to meet the needs of the patient(s) based on demand.
4. Rotates stock effectively, checking expiration dates to minimize waste and remove any expired medications from the area.
5. Ensures proper storage requirements for medications, including oversight of monitoring systems where required for temperature and humidity control.
**CUSTOMER SERVICE**
1. Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff.
2. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
3. Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner.
4. Maintains patient confidentiality at all times.
**DELIVERY OF MEDICATIONS**
1. Utilizes medication delivery systems efficiently, including pneumatic tube systems and hand-delivery, and performs any required documentation for transfer or tracking of medications.
2. Responds to any urgent requests for medication delivery as overseen by a pharmacist to meet acute needs, including directly to patient care areas, medication stocking areas, or equipment.
**OTHER RESPONSIBILITIES**
1. Able to complete other assigned tasks appropriate for certified pharmacy technicians including projects or assignments overseen by a pharmacist related to the medication use process.
**QUALIFICATIONS:**
High school diploma or equivalent required. Required to be at least eighteen years of age at the time of application. Previous pharmacy experience is preferred. Required to be of good moral character including application of ICARE values. Required to have active certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Outpatient Access Rep II2024-03-01T05:19:46-05:00https://universityofrochester.jobs/7F4E329974BA4D59A3990F7394AF618626GENERAL PURPOSE:
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff.
Responsible for monitoring own performance on assigned tasks. Self-directed: must make complex decisions. May train new or less experienced support staff.
**RESPONSIBILITIES:**
1. Reception: Greets patients to initiate positive ambulatory experience, requests patient identification, assures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed (e.g., for insurance forms), identifies and assesses patients’ special needs (e.g., interpreters), monitors reception area to assure patient needs are met. Provides interaction of warm hand-off to registration & insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Assures cleanliness and order in the waiting room/lobby.
2. Registration: Collects patient demographic and financial information in an efficient, customer-oriented manner, asks specific questions of patient to verify information accuracy in order to establish a billable account. Enters information into the electronic medical record and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Assures completion of all appropriate forms by patients, such as, Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
3. Appointment Scheduling: Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient’s needs (e.g., transportation), assures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses 2 patient identifiers to assure provision of the summary to the correct patient. May assist with Provider template changes. Collect patient co-pays, prepare end of day deposits and reconcile any discrepancies.
4. Telephone Management: Answers phone in a timely and courteous manner. Manages incoming clinic calls, sorts calls to various providers. Opens a telephone encounter in eRecord when speaking with patients. Assures routing of encounter in eRecord to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients in order to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
5. eRecord and Performance Analysis: Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Assures accuracy of patient schedules, identifies ways to reduce follow-up, repetitive, or corrective work.
6. Manages multiple processes in eRecord including messaging in eRecord In Basket and referral work queue processing. This information is part of the patient legal medical record, therefore, assures accurate and concise information is entered.
7. Customer interaction: Assesses the urgency of a situation and determines the appropriate routing for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
8. Other clinic service tasks as assigned: May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
**QUALIFICATIONS:**
+ High School diploma required
+ 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience required
**Preferred** :
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database.
+ Demonstrated skills related to achievement of customer satisfaction.
+ Demonstrates the ICARE values to patient, families and staff.
+ Ability to act as a resource to less experienced staff.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $17.47 - $23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Pt Self-Pay Resoltn Ctr Rep II2024-03-01T05:19:46-05:00https://universityofrochester.jobs/A17775B85FC741C88E5C76F7CF313EF526Responsibilities
**Job Summary**
The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients’ inquiries via telephone, MyChart, mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical billing in accordance with HIPAA, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act. The Patient Financial Representative acts with **c** ompassion and empathy, exercises tact, patience, and professionalism at all times in responding to internal/external customers. Acts as a liaison among the customers, business partners, and plans in a professional, self-directed manner to ensure and promote customer satisfaction and retention.
**Key Functions and Expected Performances**
With general direction of the Patient Services Management Team and with latitude for initiative and judgment:
**Patient Inquiries:**
+ Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources.
+ Resolves customer inquiries in an accurate, organized, efficient, timely, and expert manner; resulting in acceptable accuracy, production levels, and retention of patient services.
+ Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation procedures.
+ Maintains performance and quality standards based on established call center metrics including turn-around times.
+ Initiates insurance billing either electronically or via the use of the Electronic Work file transfer process within the billing systems for accounts classified as Self-Pay in error.
+ Identifies and verifies coverage under the government health insurance programs.
+ Secures revenue for URMC, HH, and URMFG by advising customers about insurance and payment options.
+ Creates budget installment payment plans for those customers in need.
+ Identifies patterns generated by external and internal activity impacting customer satisfaction.
+ Uses best judgment under set procedures, alert management regarding issues not completed within specified timeframes.
+ Participates in training to learn regulations, systems, procedures, develop skills and initiate actions to accurately fulfill all requirements of the job.
+ Safeguards member privacy in accordance with the corporate privacy policies and procedures.
+ Performs other related duties as assigned.
**Expectations:**
+ Consistently demonstrate high standards of integrity by supporting the URMC’s values, and adhering to the Corporate Code of Conduct, and ICARE Philosophy of Care.
**Minimum Requirements:**
+ High school graduate with 4 years of experience in healthcare, billing, or collections experience
+ OR
+ Bachelor’s degree with at least 1 year of related experience
+ OR
+ Equivalent combination of education and experience
**Preferred Requirements:**
+ Proven and effective diplomatic communicator demonstrated by the ability to consistently present and express oral and written information in an organized, understandable, complete, and concise manner.
+ Ability to remain professional and focused under multiple pressures and demands.
+ Strong organizational skills, reasoning, and problem solving skills.
+ Ability to multi-task in order to efficiently resolve customer concerns, by actively listening to the customer, navigating multiple programs and applications at the same time, typing call documentation, and speaking to the customer simultaneously.
+ Ability to prioritize tasks and work in fast paced environment.
+ Ability to work effectively as a member of a team.
+ Actively participate in and contribute to the daily operations of the Patient Services Department by identifying improvements to processes, services, and the patient experience.
+ Excellent computer skills required. Proficient at instant messaging and text messaging technology.
+ Regular reliable attendance is expected and required.
**Professional Competencies:**
+ Customer Focus
+ Active Listening and Empathy
+ Excellent Oral/Written Communication
+ Proactive
+ Detail-Orientation
+ Problem Solving/Organizational Skills
+ Teamwork Orientation
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Nuclear Cardiology Tech2024-03-01T05:19:46-05:00https://universityofrochester.jobs/B5A310801AC146198C1D232896EDF28926GENERAL PURPOSE:
The staff nuclear cardiology technologist provides/performs a number of tasks in the areas of patient care, technical skills and documentation. He/she practices /follows radiation safety measures and rules when working in the laboratory to reduce radiation exposure and help prevent radiation contamination. The nuclear cardiology technologist explains the procedures to the patient and ensures patient comfort and safety during and after exam. The nuclear cardiology technologists are able to evaluate and address patient’s needs and know how to obtain medical assistance if needed.
Technical skills include: Acquiring and processing images, performing quality control on the CZT gamma camera and the dose calibrator in addition to maintaining the radiopharmacy. The staff nuclear cardiology technologist is responsible for recording and documenting patient data in the eRecord reporting system CUPID. He/she archives patient studies, documents all quality control results according to laboratory guidelines, and orders radiopharmaceuticals. The staff nuclear cardiology technologist is expected to report for his or her shift on time. The staff technologist will incorporate and demonstrate the Strong Commitment ICARE values by conducting themselves in a fair, responsible manner. They will show compassion and respect to patients, families and colleagues. They will strive to provide the best patient care and take responsibility for their actions as part of a team that exemplifies the hospital’s vision.
**RESPONSIBILITIES:**
+ Responsible for obtaining the radiotracer and performing the technical acquisition of patient studies.
+ Responsible for the processing of the patient studies in an efficient and detailed manner.
+ Responsible for the accurate archival and retrieval of patient studies to and from the PACS system.
+ Responsible for daily performance of daily Nuclear Cardiology operational activities, including but not limited to daily QC on the gamma camera(s), daily QC on the dose calibrator, and daily room surveys.
+ Responsible for patient care while they are a patient in the Nuclear Cardiology Laboratory.
+ Responsible for the documentation and maintenance of all quality control data and radiopharmaceutical data in full compliance of the regulations and guidelines of the NRC, NYSDOH and the University’s radiation safety department.
+ Assist in the goals of nuclear cardiology as defined by the Director of Nuclear Cardiology including, but not limited to, updating of methodologies, evaluation and revision of laboratory procedure guidelines and new instrumentation and products, and the investigation of new concepts
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science Degree in Nuclear Medicine from an accredited Nuclear Medicine Program required
+ Must have experience in Nuclear Medicine and Nuclear Cardiology or equivalent combination of education and experience required
+ New York State License in nuclear medicine; or a 6-month temporary license when accredited program is passed and new hire is waiting to pass the NMTCB exam and/or the ARRT(N) exam required
+ Certificate in Nuclear Medicine Technology from an approved Nuclear Medicine program preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Self-Pay Collection Rep II2024-03-01T05:19:46-05:00https://universityofrochester.jobs/BA7A0DB3778446909E111E306BFD75D626Responsibilities
**Job Summary**
With latitude for initiative and independent judgment within department guidelines, the position is responsible for managing inpatient/outpatient accounts from the beginning of the billing period through the accurate resolution of the account. Collection activities will focus on self pay accounts. Activities performed will focus on resolving balances, referral for collection activity, presumptive financial assistance, and working reports to ensure that billing is generated timely to the patient. Makes independent decisions as to the processes necessary to collect and resolve billing issues. Maintain a detailed knowledge of billing requirements and regulations (including the Fair Credit Debt Collection Practices Act) to ensure that the process conforms to federal and state regulations. The Collections Representative will represent the department and Strong Memorial Hospital (SMH) in a professional manner, protecting confidentiality of patient information at all times.
**Key Functions and Expected Performances**
Work weekly, bi-weekly and monthly reports and Work Lists to help decrease the amount of unbilled self pay visits and ensure timely billing to patients. Assure all hold bills are resolved within 30 days of hold. Examples of reports include but are not limited to:
+ Unbilled Cash Claims
+ Self Pay plans not final billed
+ Hold Bill Worklists
+ Statement Edits
+ Credit Balances
+ Self Pay > $10,000
+ Faith Based Reports
+ Budget Plans
Review and resolve credit balances related to self pay accounts to decrease the amount of credit balances currently in the self pay receivables. This includes but is not limited to:
+ Reviewing patient accounts for Strong Memorial Hospital and Medical Faculty Group for outstanding credit transfers
+ Creating appropriate refund spreadsheets to have patient refunds transfer
+ Transfer payments between visits
+ Transfer balances between plans to resolve off-setting balances
Receive incoming patient inquires and to complete necessary follow up activities based on the inquiry received from both internal and external customers. Follow up may include:
+ Initiating insurance billing
+ Explaining the balances shown on a patient statement and the processes for further review
+ Advising callers about payment options
+ Working with other areas to determine accuracy of balances shown
Initiate outgoing calls to customers regarding outstanding balances based on a dollar threshold and to resolve these balances by making further recommendations for:
+ Collection agency referral
+ Presumptive financial assistance
+ insurance billing
+ other recommendations to resolve account
Act as backup for the collection agency liaison to provide cross coverage which includes but is not limited to:
+ Estate Claim verification
+ Settlement Offers for collection agency accounts
+ Bankruptcy filings and resolution
+ Review of disputes from collection agency referrals
**NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required based on the business needs of the department, and URMC, including SMH, MFG and HH.**
**Requirements:**
Associate's degree in Business Administration and 2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Ability to use 10 key adding machine and type 25 wpm. Working knowledge of Microsoft Word and Excel and a general knowledge of researching information via using the web.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.52 - $25.01 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Medical Tech 2, CoreLab2024-03-01T05:19:46-05:00https://universityofrochester.jobs/C2AFE151C0DD4071B4C25785EBA438B326Responsibilities
**JOB SUMMARY:**
The Technologist is responsible for the timely and accurate test analysis using moderately complex methods and/or instrumentation. The Technologist needs to be detail-oriented, show the ability to think and work independently because of the complexities of our methods. He/She is also responsible for instrument maintenance/standardization, daily quality control and adherence to all laboratory policies. Exercises excellent judgement, utilizes problem-solving and interpersonal skills. Must be flexible, able to work in a team environment and strives to be an ICARE champion.
**KEY RESPONSIBILITIES:**
1. Analyzes patient samples using current, moderately complex laboratory methods/instrumentation (40%)
2. Adheres to quality control and quality assurance protocols (10%)
3. Reports results of patient sample analysis (10%)
4. Performs the duties of Clinical Technologist III or II as needed (10%)
5. Participates in activities supporting laboratory operations, including rotation to alternate lab site (as needed), answers telephone inquiries and performing good documentation practices. (20%)
6. Performs method/instrument troubleshooting as needed (5%)
7. Performs instrument preventative maintenance as scheduled or needed (5%)
8. Participates in the training of other technologists, technicians and/or residents.
**OTHER DEMANDS:**
1. Punctuality and a good attendance record.
2. Adherence to all University, Division and Department Policies.
3. Adherence to all confidentiality requirements for clinical trials and HIPPA.
4. Adherence to all laboratory safety procedure.
5. Participation in continuing education.
6. Reports to work at assigned UR Labs location/site.
7. Performs other duties as needed.
**RELATIONSHIPS/AUTHORITIES:**
Technologists report to the Technical Specialists and Supervisors. Generally, works independently, seeing guidance from laboratory supervisors, and/or Faculty.
**QUALIFICATIONS:**
BS in Medical Technology or BS decree in Chemistry, Biochemistry or Biology with at least 1-year relevant clinical laboratory experience or equivalent combination of education and experience. Must be NYS licensed or eligible for NYS licensure.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $33.50 - $43.55 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Administrative Coordinator III2024-03-01T05:19:46-05:00https://universityofrochester.jobs/CC48C3D5A7B24CA08AFBEEFF9E470BEA26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, provides specialized administrative support by performing routine and non-routine duties requiring highly advanced secretarial, organizational, and communication skills and proficiency. Responsible for considerable departmental administrative details and duties requiring extensive experience with University and departmental policies, procedures, and practices, and the ability to problem solve independently. Has frequent contact with vendors, Supervisors, Managers, and staff both within the laboratory and with other sections/departments.
**SUPERVISION AND DIRECTION RECEIVED:**
Under direct supervision of the Central Laboratory Chem- Heme Chief Supervisor and the Ast Director for the Central Laboratory
**SUPERVISION AND DIRECTION EXCERCISED:**
None
**MACHINES AND EQUIPMENT USED:**
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and various customer services software applications.
**JOB RESPONSIBILITIES** **:**
1. Performs routine purchasing and inventory activities for multiple laboratories and functional areas with varying needs. Responsibilities include management of purchase orders, submitting routine orders to vendors, receiving deliveries/ reconciling with orders, and maintaining the inventory of office supplies. Independently resolves issues by communicating with the vendor, departmental or University purchasing staff, Accounts Receivable department, etc. (25%)
2. Provides general administrative support. Responsibilities include the maintenance of regulatory and other record keeping binders/files, document management and archiving, and coordination of services with vendors (Fed Ex, cleaning services, etc). (25%)
3. Manages facility requests and communications. Responsibilities include placement of work orders/access requests with building management, ISD or telecommunications. Acts as the liaison to the real estate management company and service vendors for daily facility issues. Coordinates maintenance of office equipment as needed. (20%)
4. Performs routine clerical duties such as meeting requests/calendar coordination, conference room coordination, travel arrangements, expense reports, preparation of correspondence, mail distribution, faxing, filing, and delivery of general communication as requested. (15%)
5. Performs other responsibilities and projects as assigned. (15%)
**FUNCTIONAL REQUIREMENTS:**
1. Ability to multi task with strong organizational skills.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Strong communication and computer skills.
**GENERAL REQUIREMENTS:**
1. Adheres to all departmental and organizational policies and procedures.
2. Demonstrates all aspects of Strong Commitment
**QUALIFICATIONS** :
Two years of post high school education or the equivalent, including a demonstrated ability to work independently with advanced organizational and PC skills, or an equivalent combination of education and experience.
**NOTE: This document describes typical duties and expectations and is not intended to limit the assignment of other work within the scope of this job classification as required.**
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.10 - $25.35 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Project Assistant I2024-03-01T05:19:46-05:00https://universityofrochester.jobs/D598DD9113FB43BB88922B004C15198E26Responsibilities
**BACKGROUND**
The Eastman Community Music School (ECMS), a division of the renowned Eastman School of Music at the University of Rochester, offers music lessons, ensembles, and classes to community members of all ages and backgrounds. ECMS serves approximately 1,500 students during the school year and hundreds more each summer. From pre-school and early childhood programs, to college prep and diploma programs, to adult ensembles and classes, ECMS nurtures and inspires students at all levels.
**ENCORE** is an intergenerational chorus serving people living with early- to middle-stage Alzheimer’s disease and their care partners, who rehearse and sing together with young people and a host of community volunteers. The chorus is guided by the Giving Voice Initiative , which fosters the creation and operation of independent choruses that bring joy, well-being, purpose, and community understanding to people with Alzheimer’s Disease and their care partners.
**JOB DESCRIPTION**
The Music Volunteer Coordinator develops and stewards a plan for the experience of volunteers in the ENCORE Chorus. From crafting volunteer materials to coordinating event logistics and maintaining databases, they streamline operations for those assisting those in the chorus with dementia and their care partners. In collaboration with the ENCORE Director, this person further ensures smooth concert management, rehearsal assistance, and effective communication for the success of the chorus.
**DUTIES**
+ Oversee and implement a comprehensive plan for volunteer recruitment, training, retention and recognition
+ Create and maintain materials for volunteer support and training
+ Develop and communicate job descriptions for volunteer roles
+ Maintain and update volunteer database/contact information
+ Assign volunteers to those with dementia and their care partners
+ Coordinate the work of all volunteers, including facilitating snacks and beverages for social events
+ Move and set the rehearsal space together with volunteers (up to 75 chairs)
+ Provide administrative assistance to the Music Director with concert scheduling and management, and communication with choir members and volunteers.
+ Assist the Music Director with weekly rehearsals and performances of the ENCORE Chorus (if needed).
+ Communicate effectively and in a timely manner with ECMS Dean and Director, chorus members, ENCORE Director, and ECMS staff.
+ Attend meetings of relevant constituencies when appropriate and required by the contract.
+ Other related duties as assigned
**REQUIREMENTS**
+ Ability to prioritize and manage multiple projects and meet strict deadlines
+ Excellent organizational and communication skills
+ Skill to work and communicate in a professional manner with a diverse population (chorus members, volunteers, collaborative artists, community members, ECMS and ESM faculty, and ECMS staff)
+ Expertise in leading and teaching non-professional musicians
+ Interest or experience leading groups of older adults
+ Deep understanding of the social and artistic needs of amateur adult music makers
+ Proficiency in computer applications and familiarity with database systems, such as Microsoft Word, Excel, Outlook, PowerPoint, and Tessitura (RPO application – training provided)
+ Ability to remain flexible in a fast paced, multi-task environment
+ Ability to work independently and creatively.
+ Bachelor’s Degree or equivalent education and experience preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
Please provide cover letter and a _curriculum vitae_ .
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hour
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman School Music
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Supervisor, Med Lab, CoreLab2024-03-01T05:19:46-05:00https://universityofrochester.jobs/D764ED6F2BD54C1D81A1FD68586BFB8D26POSITION SUMMARY:
Under general direction from the Manager and Laboratory Director, and with latitude for the exercise of independent judgment, participates in the management of the technical /administrative, financial, quality, and personnel management functions of the laboratory section. The Laboratory Supervisor primarily provides general supervision and administrative support to the laboratory section. Functions as a Medical Technologist II as needed.
**SUPERVISION AND DIRECTION RECEIVED:**
Under supervision of the Manager and Laboratory Director.
**SUPERVISION AND DIRECTION EXCERCISED:**
Responsibility for supervision of laboratory section staff.
**MACHINES AND EQUIPMENT USED:**
Standard and complex laboratory instruments, office equipment such as telephone, PC, Laboratory Information System (LIS) terminal, calculator, copier, printer, fax machine, and the like.
**SPECIFIC RESPONSIBILITIES** **:**
Note: Percent of effort reflects general expectations; actual effort may vary dependent on section’s management organization
1. **Administration/ Leadership: (15%)**
+ Translates hospital and laboratory policies into effective section procedures. Communicates policies effectively.
+ Oversees compliance with and effectiveness of departmental and section procedures; recommends revision as needed.
+ Coordinates and consults with other section supervisors to insure integration and synchronization of various laboratory operations. Supports strategic initiatives.
+ Together with section faculty, develops goals and objectives for section that are in alignment with departmental goals.
+ Participates in laboratory and section management meetings and conducts or participates in regular staff meetings; follows up on issues and responds to inquiries in a timely fashion.
+ Encourages open expression of ideas and suggestions.
+ Models leadership skills of professionalism, positive attitude, team building, good judgement, and respect.
+ Accepts accountability for section’s overall performance.
1. **Operational Management/ Technical Performance: (30%)**
+ Keeps abreast of current advances in the field and acts to evaluate and implement changes as appropriate.
+ Confers with Laboratory Director (faculty) or Section Manager concerning laboratory testing and operations.
+ Evaluates new instrumentation and products; makes recommendations for implementation. Seeks opportunities to gain efficiency and reduce cost.
+ Ensures adequacy of laboratory supplies through an effective inventory management system.
+ Ensures adequacy of instrument performance, including preventative maintenance.
+ Participates in education of residents, medical students, fellows and nursing and laboratory staff.
+ Ensures continual compliance with all regulatory requirements and agencies. Insures ongoing compliance and adequate documentation.
+ Ensures compliance with safety, infection control, and housekeeping policies.
+ Participates in process development, and monitors the efficient operation of the laboratory to assure prompt reporting of results within defined laboratory reporting parameters.
+ Participates in the development of instructional and training protocols.
+ Provides daily operational direction and technical guidance to staff through work assignments.
+ Demonstrates thorough understanding of the daily operations of the section, and gives timely follow up to issues and questions.
1. **Quality: (20%)**
+ Participates in the development and administration of an effective Quality Assurance program measuring the critical aspects of service. Monitors and evaluates results of program, adequacy of indicators, and implements improvement actions.
+ Participates in the design, oversight, and monitoring of the laboratory Quality Control program to assure accurate reporting of results.
+ Proactively seeks information to improve work processes; researches and implements solutions to problems in a timely manner.
+ Understands and demonstrates the hospital vision and expectations of service excellence.
+ Fosters an environment of teamwork and doing it right the first time.
1. **Personnel Management: (25%)**
+ Accountable for technical and professional performance of all section employees.
+ Oversees performance evaluation process; insures fair and accurate evaluation following laboratory standards of performance. Provides counseling and constructive feedback for employee development.
+ Directly supervises assigned section staff, including performance evaluations and actions.
+ Appropriately following Human Resource policies, recommends actions as to hiring, transfer, promotion, disciplinary action, and termination. Interviews candidates.
+ Accountable for laboratory staffing including adequacy and equity of scheduling and training.
+ Participates in the administration of the section Wage and Salary program, insuring equity, and appropriateness of salary according to performance standards.
+ Sets and models standards of behavior creating an atmosphere of teamwork and respect.
+ Participates in the development and maintenance of accurate and appropriate job descriptions.
1. **Financial Performance: (10%)**
+ Oversees or directs section purchasing activities. Identifies and implements opportunities for reducing expenses and improving the efficiency of the process.
+ Understands financial impact of operational decisions.
+ Reviews assigned section’s business reports for accuracy; and initiates corrections. Completes responses by stated deadlines.
+ Manages operational budget by appropriate use of sub codes, budget distribution across sub codes, and management of expenses to meet section budget.
+ Evaluates impact of testing volume changes and recommends budget adjustments as appropriate.
+ Participates in the development of the annual section operational budget.
+ Participates in the development of the annual section capital budget.
+ Manages section manpower by ensuring the productive use of staff and setting limits for overtime (monitors usage).
**Other responsibilities and projects as assigned.**
**FUNCTIONAL REQUIREMENTS:**
1. Ability to multi task with strong organizational skills.
2. Ability to interact effectively and professionally with co-workers and customers.
3. Models standards of behavior creating an atmosphere of teamwork and respect.
4. Adheres to all departmental and organizational policies and procedures
**QUALIFICATIONS** **:**
NYS license in the Clinical Laboratory Technologist category required. Bachelor’s degree in Medical Technology, Microbiology or related discipline and 4 years of clinical experience. Or MS in Medical Technology or a related field and 3 years of relevant experience.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $86,840 - $121,576 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Clm Resltion Rep IV, Hosp/Prv2024-03-01T05:19:46-05:00https://universityofrochester.jobs/E62538BA8E1F4B47BDE5D3D6B4957D6D26Responsibilities
**Job Summary**
The Specialty A/R associate will handle all functions associated with the resolution of an exclusive set of complex accounts. The tasks in specialty billing will be workflow driven and the associate will be expected to research, retain and make suggestions to optimize key performance in collections in this area.
Resolves system edits; unpaid and denied insurance/client accounts, resulting in payment or resolution of the outstanding claim. The Specialty A/R associate will utilize MFG and/or payer billing software and will adhere to documented policies, procedures and workflows related to billing and collection.
**Key Functions and Expected Performances**
With general direction of the Manager and with latitude for initiative and judgment:
**40%** Utilizes A/R experience and knowledge of billing software system, third party payer requirement and insurance regulation to resolve complex accounts in specialty billing. Researches and makes suggestions to optimize key performance in the resolution of Pre-A/R and Accounts Receivable. Prioritizes work queues efficiently and effectively based on the designated workflow.
**30%** Researches claims, identify problems and take appropriate action to assure claim resolution. Recognize trends within various areas of specialized billing and bring forth suggestions/solutions to the problem working with other teams and/or the department when necessary.
**10%** Follows up on ‘non-routine’ denied accounts through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic claims submission, etc. Communicates with insurance representatives through telephone calls, payer website, and in written communication Mails paper claims with appropriate attachments when needed (insurance EOB, medical records, etc.). Ensures additional documentation and/or information is provided for claims.
**10%** Prepares reports for management to document recurring problems and identifies the source of reimbursement delays. Works closely with management to ensure effective communication to resolve invoice payment delays.
**5%** Verifies correct patient demographic information, guarantor account and completes insurance pre-verification utilizing payer website. The Specialty AR associate will communicate any missing/incomplete information to their manager to if a charge is lacking any information to be sent out correctly.
**5%** Completes special projects as assigned.
**Qualifications:**
+ Required:
1. Associates Degree and 4-5 years of professional medical claims billing and collecting experience; or equivalent combination of education and/or experience
2. Demonstrated organizational and problem-solving skills
3. Effective written and verbal communication skills
+ Preferred:
1. Strong working knowledge of the professional billing software applications
2. Strong analytical skills
3. Knowledge of Microsoft Office programs (Word, Excel etc.)
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $20.57 - $27.78 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Schedule:**(USA-NY-Rochester) Laboratory Technician III (S)2024-03-01T05:19:46-05:00https://universityofrochester.jobs/F56CBA037765474C9D03F756E1E41CED26GENERAL PURPOSE:
Regularly provides routine technical support for research activities and/or laboratory support. Applies full range of experience and previous job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs. Assists with the design of new experiments, multimedia sampling, maintenance, operation and calibration of scientific monitoring equipment for research projects. Responsible for general data collection and assisting with analysis, recruiting participants, and may support and assist other technicians.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs simple to moderate technical procedures and experiments according to specific instructions and protocols when initiating and conducting research experiments. Manages data and databases.
2. Maintains records, reports, and inventory. Coordinates consent and assent; administers individual interviews, surveys, and experimental protocols. May assist with the development of research protocols including literature reviews. Performs general data collection during research studies. Records experimental data; collect/ tabulate/ calculate data. Prepare solutions.
3. Assists with purchasing routine lab supplies, collect receipts and monitor expenditures, installs, maintains and repairs general equipment; may do design modifications and fabricate mechanical or electronic equipment depending on area of assignment.
4. May provide general support and supervision of lower level technicians.
5. Work closely with staff to understand the principles of compliance, confidentiality, and other ethical obligations involved in conducting research.
6. May assist faculty and students in the use of equipment. Administers experiments as needed and provides some analysis and interpretation of results as appropriate.
7. Keeps current with industry standards, best practices and trends in health sciences. Attends/participates in weekly lab meetings, and, as appropriate, institutes and seminars.
Other duties as assigned
**QUALIFICATIONS:**
High school diploma or GED required; Associate's degree in Health Science, Biology, Chemistry or other science related field of study preferred. 2 years of experience performing basic sampling, monitoring or research activities; compiling and collecting data and preparing reports required or equivalent combination of education and experience. OSHA safety requirements; scientific methods required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Teaching Assistant II2024-03-01T05:19:46-05:00https://universityofrochester.jobs/F745E3A8161147399BDBD0D121F730CA26Responsibilities
**General Purpose:**
Assists with assembling instructional materials, set-up and clean-up of classroom hands-on projects, and assists students and classroom teachers throughout each class session. The Teaching Assistant is responsible for supervising students before and after class time, in class, and during recreation breaks as needed.
**Responsibilities:**
+ Manages sign in and sign out process conveying important messages when needed.
+ Assists with documentation of student work & behavioral reports as needed.
+ Helps establish and maintain an organized, well-managed, welcoming classroom environment that encourages student participation.
+ Assist teachers with instruction (particularly) by preparing materials, providing individual instruction and helping to displays student artwork).
+ Provides students with assistance, guidance, and encouragement
+ Remains attentive to student safety at all times – helps enforce classroom safely measures (mask wearing, sanitizing spaces, guiding children to wash hands, etc.).
+ Collaborates with program staff to facilitate games and fun activities during recreation period.
+ Helps to clean up studio spaces after class.
+ Adheres to all University of Rochester and MAG policies.
+ Participates in mandatory meetings and trainings.
Other duties as assigned
**Qualifications:**
+ High School Diploma required
+ or equivalent combination of education and experience required
+ BA or BFA in art, art education, or education or A.S. in Education or related experience. Strong interpersonal communication skills, the ability to work collaboratively and to communicate effectively with students, teachers, and parents/guardians from diverse backgrounds preferrede.
+ Related experience with childcare, children’s programs (after school, summer camps, etc.) and/or student teaching preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Memorial Art Gallery
**Full/Part Time:** TAR
**Opening:**(USA-NY-Rochester) Primary Care-Family Medicine in Perry- LPN 2 Outpt2024-03-01T05:19:15-05:00https://universityofrochester.jobs/395FB45206A940D586F3231BA42BE61426Responsibilities
Come join us! Exciting opportunity to become part of the Primary Care Network team! Family Medicine practice providing outpatient services for all ages from Newborn to Senior. Includes preventative health maintenance, chronic and acute care needs. The LPN will be part of a team comprised of Ambulatory Techs, RNs, Physicians and APP’s. Responsibilities include direct patient care, administration of medication/vaccines, minor laboratory testing, communication with patients and providers using EMR. Looking for a candidate that is a self-starter, team oriented and enjoys collaborating with others. Pediatric experience preferred. At least 6 months in direct nursing care preferred but not required.All interested applicants submit resume to Nursing Recruitment, Box 619-19. EOE Minorities/Females/Protected Veterans/Disabled
**Qualifications**
Requires a diploma from an accredited LPN Nursing Program and an active New York State LPN license in good standing.
**How To Apply**
Current University of Rochester employees need only submit a resume to NursingRecruitment@urmc.rochester.edu. All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $25.33-$33.19
_The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process._
**Location:** Pediatric Nursing
**Full/Part Time:**
**Schedule:** Days Monday-Friday, No Holidays!(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T06:02:40-05:00https://universityofrochester.jobs/DB09962F43B546E38BF73BC3792E791326POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Nurse, RN2024-02-29T06:02:31-05:00https://universityofrochester.jobs/74F135D64CC44AF08F3DA0CCF65FB42C26POSITION SUMMARY:
The Research Nurse will work daily to implement research interventions aimed at improving asthma care delivery and reduce morbidity for children in the Rochester community. The Research Nurse will regularly communicate with both internal and external parties (i.e., caregivers and children, primary care and specialist providers, school health staff, pharmacists, insurance companies, etc.) to provide guideline-based asthma care, and will provide ongoing education and support to internal/external parties around asthma care through Zoom, telephone, and in-person (homes, schools, etc.) communication. The Research Nurse will adhere to research protocols, maintain timely communication with families and medical providers, and will track and record intervention components in a database. The Research Nurse will also support other research needs as necessary, including study recruitment, obtaining informed consent, administering surveys, conducting medical record reviews, and supporting dissemination of results. The Research Nurse will have appropriate clinical knowledge, excellent communication and organizational skills, and passion to support and advocate for children and families from marginalized communities. The position requires a flexible schedule, a valid driving license and personal vehicle for travel into the community.
**RESPONSIBILITIES:**
+ Carefully review health data collected for multiple complex research interventions, and under direction of the PI, draft appropriate treatment regimens based on national guidelines to support the implementation of several complex-NIH funded research trials.
+ Coordinate clinical care delivery between participants and healthcare providers, school health staff and others. Travel to homes, pharmacies, and schools to implement asthma care interventions. Conduct asthma education and support to families via Zoom, telephone and in-person. May utilize telemedicine platforms (Tytocare) to implement interventions.
+ Communicate daily with caregivers and patients of research trials, primary care and specialist providers, pharmacists, school health staff, insurance companies, and others to ensure the timely and appropriate delivery of the asthma care for interventions. Primary contact for all intervention-specific, asthma, and asthma medication questions or concerns. Present intervention details during annual school-nurse orientation, and semi-annually to provider offices. Provide links to community resources as necessary.
+ Maintain meticulous documentation of intervention details in an online database to track delivery of asthma intervention components, and document any issues or concerns. Provide weekly status reports to PI and Program Director on intervention outcomes.
+ Participate in additional research activities, including screening potential participants for eligibility, obtaining informed consent, administering surveys, collecting data from medical records and school records, and supporting dissemination of results. Participate in weekly staff meetings and help lead the annual Community Advisory Board meetings. Other duties as assigned.
**QUALIFICATIONS:**
+ NYS Nursing license (RN or NP) and a bachelor’s degree with major course work in an appropriate health, social or similar field and a minimum of 1-3 years of relevant work experience (pediatric nursing, counseling, public health, community¿based programming, etc.) required.
+ Certification in Asthma Education (AE¿C®), as well as advanced knowledge of guideline¿based clinical asthma care preferred.
+ Minimum 1 year of relevant experience with local, community¿based healthcare systems and/or programs serving historically marginalized children and families required.
+ Prefer 2-3 years of relevant experience.
+ Demonstrates excellent skills in organization and communication including communications with extramural agencies, officials, primary care physicians and investigators required.
+ Must be flexible, empathetic, able to engage effectively with diverse children, adolescents and caregivers required.
+ Demonstrates efficiency in prioritizing assignments, proactively resolving problems, and recommending and implementing continuous quality improvements required.
+ Background in clinical and translational research, including study design, and implementation preferred.
+ Must have a car and valid driver’s license and be willing to travel to schools, homes, and other local sites required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $29.76 - $41.68 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Associate Vice President of Marketing2024-02-29T06:02:27-05:00https://universityofrochester.jobs/402F9F24B7854331818F10FF52C7B1FF26GENERAL PURPOSE:
**WittKieffer, a national executive recruiting firm, has been retained to support the search committee. Confidential inquiries, nominations, and applications should be directed** **here** **.**
Reporting to the VP for Marketing and Communications, the Associate Vice President of Marketing (AVP) plays a critical role in the advancement of the University’s brand and global reputation. This position is responsible for revitalizing and unifying the University’s brand expression and activation, and for developing an integrated marketing program that connects and engages core audiences to support the global education and research mission.
This role requires utilization of excellent marketing skills and creativity to set vision and goals, develop and oversee implementation of brand guidelines, and oversee the creation and execution of new marketing functions. The AVP makes data-informed decisions and drives change with intentional collaboration and communication skills. This role requires the ability to work in a complex environment that serves a diverse set of constituents. As a member of the leadership team, the AVP works closely with colleagues to align efforts with business goals and contribute to the development of a high-performance organization.
**RESPONSIBILITIES:**
**Strategic Brand Development and Management**
Revitalizes the University of Rochester’s brand and develops marketing strategies that align with the University’s mission, vision, goals, and strategic priorities. Develops cohesive messaging and inspirational campaigns that unify the broad offerings of the University to significantly drive awareness, positive perceptions, and engagement with target audiences. Creates a compelling brand launch campaign that engages and inspires constituents. Creates and leads implementation of policies and guidelines governing brand activation across multiple channels and platforms.
**Leadership and Management**
Cultivates a high-performance organization by actively supporting and leading with colleagues in partnership with the VP of Marketing and Communication. Builds a marketing team that leads brand management and integrated campaigns that support the goals and objectives of the university. Manages and mentors marketing professionals, fostering a culture of collaboration, innovation, and excellence. Provides direct supervision and coaching to ensure staff are working efficiently and collaboratively as a cohesive and effective team. Manages needs of the marketing staff including, but not limited to: approving hiring decisions, conducting training, providing ongoing supervision, addressing personnel issues and actions, and conducting performance reviews.
**Market Research and Budget Management**
Invests in and focuses on market research and competitive landscape analysis to evaluate results and proactively manage emerging trends. Uses data-driven insights to refine marketing strategies. Develops and manages a marketing budget, ensuring efficient allocation of resources to achieve strategic objectives.
**Brand Ambassador**
Develops and implements a strategy to unify marketing across the decentralized University landscape to ensure impact, alignment, and efficiency in our work. Post-implementation, ensures centralization and alignment are maintained.
**Metrics and Reporting**
Establishes key performance indicators (KPIs) to measure the impact and effectiveness of marketing initiatives, and to optimize and improve results. Gathers and analyzes data and metrics to develop regular reports and presentations. Makes presentations to university leadership.
**Other duties as assigned**
**QUALIFICATIONS:**
+ Bachelor’s degree in marketing, business administration, communications, or a related field required.
+ Master’s degree preferred.
+ 10 years of senior-level experience in marketing or a related field,
+ or equivalent combination of education and experience required.
+ Experience working in higher education preferred.
+ Extensive experience in traditional and digital marketing, branding, customer acquisition, engagement, and metrics required.
+ Innovative and curious mindset required.
+ Intentional and dedicated collaborator with strong interpersonal and relationship-building skills required.
+ Demonstrated ability to produce creative marketing approaches and output required.
+ Team player with a can-do attitude required.
+ Comfortable working in a fast paced, matrixed environment required.
+ Demonstrated leadership experience, including team management and strategic planning required.
+ Knowledge of marketing trends, best practices, and emerging technologies required.
+ Exceptional communication skills required.
+ Experience working with diverse stakeholders required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $176,405 - $282,256 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Rehabilitation Mobility Tech2024-02-29T05:45:10-05:00https://universityofrochester.jobs/E7B04B292A314ED89E34F947D562137A26GENERAL PURPOSE:
The Rehabilitation Mobility specialist will support patient mobility on the acute care units in sessions under indirect supervision of the therapy teams. The Rehab Mobility Specialist will use safe patient handling equipment, transfer devices, and protective equipment in accordance with guidelines and vendor specifications.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Mobility: Supports patient participation mobility program under indirect supervision per plan of care established by therapy team (PT/OT/PTA/OTA. Including (but not limited to): walking patients, transferring patients, positioning patients, and assisting patients with independent completion of mobility tasks.
2. Communicates with the therapy team (PT/OT/PTA/OTA) changes in patient status and seeks assistance when necessary to provide safe, reliable care
3. Prioritizes care for the patients they are assigned to see on a given day.
4. Completes documentation as required for reporting patient function and participation
5. Yearly training and competencies in safe patient handling, Range of Motion, transfer training, positioning, gait training, self-care training, and strength training.
Other Duties as Assigned.
**QUALIFICATIONS:**
High School Diploma or GED preferred; Bachelor's Degree in Exercise Science or related field OR completion of one or more semesters at accredited PT, OT, SLP Program or other health field preferred. No experience required; One year of patient care experience preferred. Proficient in basic word processing and computer data entry required. Safe Patient Handling within 12 months of hire preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester.jobs/07A95CB2F3AB47B3A122B5F4D43B95A426POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Health Data Coordinator III2024-02-29T05:45:09-05:00https://universityofrochester.jobs/1CE316C862034855A7934A0FE3F009EE26GENERAL PURPOSE:
**HYBRID Office/Home:**
This role may have the option to work a Hybrid-remote schedule. Must demonstrate the ability to cultivate team based care in a professional and positive manner by using both effective verbal and written communications, regardless of work location. This position is responsible for primary care population health management and performance improvement of clinical quality metrics such as breast cancer screening, colon cancer screening, diabetes management, hypertension management, pediatric well child checks, lead screenings, and immunizations. Provides ongoing data collection, tracking/monitoring, analysis, reporting and outreach on these key benchmarks. Offers data-driven support for operational efforts related to payer contracts, provider compensation incentives, and overall population health tied to improving these metrics. Collaborates with practice teams on quality and process improvement initiatives by compiling and reporting data trends on quality projects focused on moving these clinical care measures.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Comprehensive Data Tracking & Monitoring: Independently analyzes several clinical metric dashboards and practice progress through identifying trends, patterns, or sudden compliance changes based on autonomous data interpretation and evaluation. Independently generates, maintains, and delivers clinical quality metric reports for provider's quality metric performance. Exercises individual discretion by proactively reporting any data integrity issues noticed through ongoing chart reviews. Drives successful patient outcomes in alignment with valued based contracts. Supports provider performance for clinical quality metrics by maintaining accurate records, providing documentation and performing patient outreach through the gap closure management process. Propels accurate provider patient panel management by conducting direct outreach to active vs inactive patients to: confirm if they still consider the practice their main provider and need to reestablish care after time away, or determine if they now see other primary care providers necessitating documentation updates in their medical records for accurate reflection of their full care team across systems.
2. Population Health Management: Performs comprehensive pre-visit planning by independently reconciling individual patient charts in eRecord, utilizing various portals and databases to ensure charts are up-to-date before appointments. This includes identifying any missing test results, exams, or other clinical data and retrieving outstanding records to complete chart documentation. Leverages strong working knowledge of EMR and other systems to efficiently gather necessary pre-visit information. Autonomously supports providers by placing orders or referrals, (per protocol) to review and approve for the clinical quality metrics regarding preventive care and chronic care management. Serves as main liaison between specialty provider offices or imaging and the primary care providers regarding care coordination and follow-up care for patients. May independently coordinate or schedule primary care provider appointments for patients to receive medical services for preventive care and chronic care management based on individual assessment.
3. Gap Closure Management: Independently identifies gaps in care by proactively reviewing patient records to determine missing preventative, chronic, or follow up care across patient populations clinical quality metrics. Performs comprehensive outreach through various modalities including but not limited to, phone calls, letters, and/or patient portal messages. Leverages analytical reports and dashboards to closely monitor outstanding quality health care metrics and measure progress. Serves as main driver of quality improvement/gap closure for patient population by taking accountability to improve benchmark metric performance.
4. Data Entry: Maintains excellent record keeping of clinical quality metrics for the patients by populating records into the electronic medical record which aids in achieving goals set by incentivized payer contracts and supports provider compensation. Independently requests records from specialty provider offices or imaging facilities and follows data entry standards to ensure accurate record keeping for high-quality patient care.
5. Team-Based Care: Takes ownership as co-lead for practice-based teams supporting annual NCQA renewal recognition with the Practice Manager, including independently attending meetings and providing necessary reports to complete renewal application. Proactively builds strong working relationships with all practice staff and providers through everyday collaborative interactions. Exercises autonomous judgment in working with staff/faculty to enable high-quality care. Identifies and executes best practice workflows, collaborating with the practice team to promote the achievement of high-quality health care metrics. Works in partnership with providers to determine action plans for performance improvement based on own data-driven recommendations.
**QUALIFICATIONS:**
+ 2 years of post-high school education required.
+ 2 years of related experience, including at least 1 year clinical, operational, quality data collection and reporting experience required or equivalent combination of education and experience.
+ Excellent time management, interpersonal, communication, and organizational skills with attention to detail and ability to work independently required.
+ Ability to interface effectively with a broad array of individuals including but not limited to patients, providers, nurses, managers, and other staff required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester.jobs/1EF29B60EC394B01B03BBE3035431A6526POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Child Life Assistant2024-02-29T05:45:09-05:00https://universityofrochester.jobs/1F5EA56942504112AB5C32615A45317526POSITION SUMMARY:
Under the direction and in collaboration with the child life specialist, the Child Life Assistant provides care and support to children in the Pediatric Play Programs and Sibling Clubhouse Program through promoting a playful environment in which children are able to engage in age-appropriate play opportunities. Demonstrates IICARE* values in each of the major responsibilities.
**TYPICAL DUTIES** **:**
1. Provides developmentally appropriate play opportunities for pediatric patients and their siblings in the program. Maintains and monitors the safety of children while providing a child friendly environment.
1. Provides group and individual activities that promote play.
2. Promotes children’s normal growth and development.
3. Shares behavioral observations with heath care team as appropriate.
4. Supports children and their parents in adjusting to the healthcare experience
1. Provide a safe and secure environment for children to feel comfortable
1. Assures toys, books, and child materials are clean and in good repair.
1. Assists in the day-to-day supervision of volunteers in the programs.
2. Perform administrative tasks
1. Completes daily statistical forms
2. Assists in the maintenance of pediatric playroom materials and books.
**Other duties as assigned**
**QUALIFICATIONS** **:**
+ High School graduate with experience in working with children and/or adolescents; or an equivalent combination of education and experience. Two years post high school education preferred. Prefer two years post-high school education in human services field.
+ Experience working with children with developmental and behavioral challenges strongly preferred. Past experience in a licensed child care center strongly preferred.
+ Skills in child development and developmental play.
+ Strong verbal communication skills, and ability to communicate effectively with children and families.
+ Respectful and possess cultural awareness and sensitivity
+ Able to build esteem while ensuring a safe and secure environment
NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $16.50 - $21.45 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Nuclear Cardiology Tech2024-02-29T05:45:09-05:00https://universityofrochester.jobs/205A50E1E2A14C73A6D4E39F53936E7226GENERAL PURPOSE:
The staff nuclear cardiology technologist provides/performs a number of tasks in the areas of patient care, technical skills and documentation. He/she practices /follows radiation safety measures and rules when working in the laboratory to reduce radiation exposure and help prevent radiation contamination. The nuclear cardiology technologist explains the procedures to the patient and ensures patient comfort and safety during and after exam. The nuclear cardiology technologists are able to evaluate and address patient’s needs and know how to obtain medical assistance if needed.
Technical skills include: Acquiring and processing images, performing quality control on the CZT gamma camera and the dose calibrator in addition to maintaining the radiopharmacy. The staff nuclear cardiology technologist is responsible for recording and documenting patient data in the eRecord reporting system CUPID. He/she archives patient studies, documents all quality control results according to laboratory guidelines, and orders radiopharmaceuticals. The staff nuclear cardiology technologist is expected to report for his or her shift on time. The staff technologist will incorporate and demonstrate the Strong Commitment ICARE values by conducting themselves in a fair, responsible manner. They will show compassion and respect to patients, families and colleagues. They will strive to provide the best patient care and take responsibility for their actions as part of a team that exemplifies the hospital’s vision.
**RESPONSIBILITIES:**
+ Responsible for obtaining the radiotracer and performing the technical acquisition of patient studies.
+ Responsible for the processing of the patient studies in an efficient and detailed manner.
+ Responsible for the accurate archival and retrieval of patient studies to and from the PACS system.
+ Responsible for daily performance of daily Nuclear Cardiology operational activities, including but not limited to daily QC on the gamma camera(s), daily QC on the dose calibrator, and daily room surveys.
+ Responsible for patient care while they are a patient in the Nuclear Cardiology Laboratory.
+ Responsible for the documentation and maintenance of all quality control data and radiopharmaceutical data in full compliance of the regulations and guidelines of the NRC, NYSDOH and the University’s radiation safety department.
+ Assist in the goals of nuclear cardiology as defined by the Director of Nuclear Cardiology including, but not limited to, updating of methodologies, evaluation and revision of laboratory procedure guidelines and new instrumentation and products, and the investigation of new concepts
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science Degree in Nuclear Medicine from an accredited Nuclear Medicine Program required
+ Must have experience in Nuclear Medicine and Nuclear Cardiology or equivalent combination of education and experience required
+ New York State License in nuclear medicine; or a 6-month temporary license when accredited program is passed and new hire is waiting to pass the NMTCB exam and/or the ARRT(N) exam required
+ Certificate in Nuclear Medicine Technology from an approved Nuclear Medicine program preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Nuclear Cardiology Tech2024-02-29T05:45:09-05:00https://universityofrochester.jobs/2832F5CD14F64A1E843192757F0FB52826GENERAL PURPOSE:
The staff nuclear cardiology technologist provides/performs a number of tasks in the areas of patient care, technical skills and documentation. He/she practices /follows radiation safety measures and rules when working in the laboratory to reduce radiation exposure and help prevent radiation contamination. The nuclear cardiology technologist explains the procedures to the patient and ensures patient comfort and safety during and after exam. The nuclear cardiology technologists are able to evaluate and address patient’s needs and know how to obtain medical assistance if needed.
Technical skills include: Acquiring and processing images, performing quality control on the CZT gamma camera and the dose calibrator in addition to maintaining the radiopharmacy. The staff nuclear cardiology technologist is responsible for recording and documenting patient data in the eRecord reporting system CUPID. He/she archives patient studies, documents all quality control results according to laboratory guidelines, and orders radiopharmaceuticals. The staff nuclear cardiology technologist is expected to report for his or her shift on time. The staff technologist will incorporate and demonstrate the Strong Commitment ICARE values by conducting themselves in a fair, responsible manner. They will show compassion and respect to patients, families and colleagues. They will strive to provide the best patient care and take responsibility for their actions as part of a team that exemplifies the hospital’s vision.
**RESPONSIBILITIES:**
+ Responsible for obtaining the radiotracer and performing the technical acquisition of patient studies.
+ Responsible for the processing of the patient studies in an efficient and detailed manner.
+ Responsible for the accurate archival and retrieval of patient studies to and from the PACS system.
+ Responsible for daily performance of daily Nuclear Cardiology operational activities, including but not limited to daily QC on the gamma camera(s), daily QC on the dose calibrator, and daily room surveys.
+ Responsible for patient care while they are a patient in the Nuclear Cardiology Laboratory.
+ Responsible for the documentation and maintenance of all quality control data and radiopharmaceutical data in full compliance of the regulations and guidelines of the NRC, NYSDOH and the University’s radiation safety department.
+ Assist in the goals of nuclear cardiology as defined by the Director of Nuclear Cardiology including, but not limited to, updating of methodologies, evaluation and revision of laboratory procedure guidelines and new instrumentation and products, and the investigation of new concepts
Other duties as assigned
**QUALIFICATIONS:**
+ Bachelor of Science Degree in Nuclear Medicine from an accredited Nuclear Medicine Program required
+ Must have experience in Nuclear Medicine and Nuclear Cardiology or equivalent combination of education and experience required
+ New York State License in nuclear medicine; or a 6-month temporary license when accredited program is passed and new hire is waiting to pass the NMTCB exam and/or the ARRT(N) exam required
+ Certificate in Nuclear Medicine Technology from an approved Nuclear Medicine program preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $36.00 - $46.80 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Part-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Physician Support Rep III2024-02-29T05:45:09-05:00https://universityofrochester.jobs/284231D2CFDF4C469A429A7D5DBFAA9F26POSITION SUMMARY:
With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.
**TYPICAL DUTIES:**
**Provider Assistant**
+ Serves as primary contact for provider(s). Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands.
+ Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and pends them for review and approval.
+ Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
+ Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes.
+ Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims. This includes compiling all necessary information and drafts for provider signature.
+ Manages provider(s) documentation and information. Composes and types non routine correspondence providing factual information.
+ Arranges travel, conference registration and hotel accommodations. Interfaces with organizations, hospitals and others to facilitate invited lectures and speaking engagements for the provider.
+ Researches hospital medical records for information requested by physicians, insurance companies and attorneys.
**Surgical/Procedure Scheduling**
+ Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity.
+ Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Using independent judgment, authorizes overbooking and rearranging of surgeons Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
+ Orders all necessary surgical/procedure equipment, devices and medication based on application of protocols needed to conduct the surgery/procedure. Follows up to confirm that order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials and locations are ready for surgery/procedures as scheduled.
+ Based on the nature of the surgery/procedure, varies patient education and follow up details accordingly in relation to pre-operative readiness and post-operative rehabilitation expectations and activities. Is accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
**Patient Liaison**
+ Assembles, from multiple tabs within the electronic medical record, the necessary details, for review and inclusion when completing disability paperwork.
+ Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient.
+ Serves as main point of contact for patient pre- and post-operative.
**QUALIFICATIONS:**
+ High School Diploma required.
+ Minimum of 2 years of relevant experience required or an equivalent combination of education and experience.
+ Experiences with surgical/appointment scheduling software and electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Rehabilitation Mobility Tech2024-02-29T05:45:09-05:00https://universityofrochester.jobs/3EFB973E60CC4DFC8DD65E1704752F3726GENERAL PURPOSE:
The Rehabilitation Mobility specialist will support patient mobility on the acute care units in sessions under indirect supervision of the therapy teams. The Rehab Mobility Specialist will use safe patient handling equipment, transfer devices, and protective equipment in accordance with guidelines and vendor specifications.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Mobility: Supports patient participation mobility program under indirect supervision per plan of care established by therapy team (PT/OT/PTA/OTA. Including (but not limited to): walking patients, transferring patients, positioning patients, and assisting patients with independent completion of mobility tasks.
2. Communicates with the therapy team (PT/OT/PTA/OTA) changes in patient status and seeks assistance when necessary to provide safe, reliable care
3. Prioritizes care for the patients they are assigned to see on a given day.
4. Completes documentation as required for reporting patient function and participation
5. Yearly training and competencies in safe patient handling, Range of Motion, transfer training, positioning, gait training, self-care training, and strength training.
Other Duties as Assigned.
**QUALIFICATIONS:**
High School Diploma or GED preferred; Bachelor's Degree in Exercise Science or related field OR completion of one or more semesters at accredited PT, OT, SLP Program or other health field preferred. No experience required; One year of patient care experience preferred. Proficient in basic word processing and computer data entry required. Safe Patient Handling within 12 months of hire preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 17.47 - $ 23.58 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester.jobs/45B9D06E04654819A763EE6D51DECEA826POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** TAR
**Opening:**
**Schedule:**(USA-NY-Rochester) Technical Assoc II (S)2024-02-29T05:45:09-05:00https://universityofrochester.jobs/5FCC523EF66445AD8C08113713951EA326Responsibilities
**Position Summary:**
The successful candidate will have the opportunity to contribute to research investigating the molecular mechanisms of disease in a mouse model of oxygen-induced retinopathy using in vivo and histological techniques, and evaluating potential novel therapies. Ideal candidates will have experience directly managing and supervising research projects throughout a project lifecycle. Candidate must be detail-orientated, self-motivated, a quick learner, collaborate well with team members, and have excellent problem-solving skills. Applicants must be passionate about conducting scientific research, demonstrate ethics and integrity, and can work both independently and as an effective member of a team with research and clinical staff.
**Responsibilities:**
1. **Perform complex studies in mice and tissues using technical independence and guidance from the PI.**
1. Oversee multiple lines of mice through breeding and genotyping. Handling mice for routine maintenance, treatment, euthanasia, dissection, and tissue preparation.
2. Expose mice to hyperoxia, administer drugs and chemicals to mice intraperitoneally and intravitreally or as an eye drop for study purposes.
3. Perform molecular genetics studies on mice tissues using state-of-the art methods such as histology, immunohistochemistry, PCR, western blotting, ELISAs, RT-PCR, RNA Seq, Flow Cytometry to study changes in gene expression and tissue fate.
1. **Perform complex physiological assessments on experimental mice**
1. Learn and independently operate retinal imaging systems to in live, anesthetized mice. Training will be provided.
2. Interpret results of retinal imaging and analyze results within experimental groups.
3. Perform retinal extraction and extraction of other body tissues of mice. Training will be provided.
2. **Write detailed laboratory reports and experimental methods.**
1. Write detailed experimental design and results in a research laboratory notebook and electronic lab records with minimal supervision by the PI. Convert those reports to drafts of manuscript methods and results.
2. Create professional, publication-ready figures to include in manuscripts and presentations.
3. Scientifically review and critique research and documents written by other members of the laboratory.
3. **Oversees equipment and supplies in the laboratory.**
1. Able to oversee maintenance, management, and/or repair of equipment. Trains people in the proper use of equipment.
2. Make decisions on the purchase, repair, and replacement of equipment with PI approval
3. Evaluate cost, capabilities, and use of equipment and supplies, and provide informed recommendations on purchases to the PI.
4. **Oversees regulatory issues for the laboratory** .
1. Ensures the laboratory and its members are compliant with biosafety, environmental health, radiation, and use of animals as required by local and federal laws.
2. Create and write standard operating procedures for the proper use of equipment. Organization of existing operating procedures of the laboratory.
3. Ensures that compliance paperwork is maintained and available for review.
5. **Other duties as assigned**
Demonstrates ability to maintain lab functioning when PI is away from lab performing clinical duties.
**Qualifications:**
+ Bachelor's degree with major course work in field of assignment, and 2 year of related work experience involving direct assistance to researchers; or any equivalent combination of experience, training and education required.
+ Prefer a 4-year college degree in biomedical sciences or an equivalent combination of education and experience. Prefer 2 years’ experience in scientifically related field
+ Takes pride in work. Preferred knowledge in handling and working with mice preferred.
+ Maintains all relevant animal training for mice per University protocols and guidelines preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $26.35 - $36.90 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Asst Director, Clin Admin 22024-02-29T05:45:09-05:00https://universityofrochester.jobs/62A27E838F6B45EBB711E35AAFF647E026GENERAL PURPOSE:
Serves as the senior administrator and provides direction and oversight of all administrative needs for the Divisions of Neonatology and Breastfeeding and Lactation Medicine. These divisions consist of over 100 faculty, advanced practice providers and staff working in research, education, and clinical activities. This position serves as the financial officer for both divisions and is an advisor to the Leadership Committee of the Division of Neonatology. This role is also responsible for navigating faculty and staffing issues such as recruiting, effort management, and professional development. This is a leadership position that requires extensive coordination and communication with staff and resources throughout the University.
**RESPONSIBILITIES:**
**Operations: (40%)**
+ Responsible for administrative and clinical operations; provide direction to administrative assistants and the clinical/ancillary staff in Pediatric inpatient and outpatient clinics; one in the Ambulatory Care Facility offsite
+ Prepares faculty packages and program expansions across divisions
+ Oversees the coordination of information needed for faculty recruitment, offer letters, onboarding, reappointment and Promotion. Takes part in oversight of faculty salary and effort benchmarking
+ Approves all expenditures in accordance with budgets and UR policy
+ Attends and reports out all clinical faculty, research faculty, executive faculty and gift account committee meetings
+ Responsible for assisting in creating and maintaining complex NICU attending schedule for two hospital systems (UR and RGH)
+ Monitors all internal regulatory and external HR/faculty requirements for two hospital systems (HIPAA, health assessments, and other mandatories)
+ Works with advanced practice providers (APPs) to ensure support for a group of 57 APPs and 3 APP fellows
+ Works closely with research administrators and PIs to monitor faculty effort, staffing, research spending and compliance
+ Establishes and maintains environment conducive to effective communication and problem resolution
+ Participate with faculty in the planning, design, and implementation of program changes. Includes oversight of clinic templates and schedules to ensure efficient and safe patient flow and provider satisfaction.
+ Interpret policy and regulations; establish division policies to meet operational needs.
+ Establishes strong relationships with key individuals/offices within the department and the medical center, including HR, Purchasing, Accounts Payable, URMFG and SMH administrative, billing, and financial offices, etc.
+ Special projects as needed.
**Fiscal Administration: (35%)**
+ Serve as the financial officer for the divisions. Responsibilities include preparation of the operating budgets, preparing recommendations and controlling budgets; long-range projections; and approving expenditures. Prepare and review financial reports with the COO and the Division Chiefs, including but not limited to:
+ Inpatient and outpatient services performed
+ Analysis and report of current service trends
+ Revenues generated from the above service
+ Review of expenses as they relate to the operating budget
+ Tracks clinical productivity and develops volume projections for budgeting and other purposes. Identifies and reports on key metrics to support successful management of the Divisions. Ensures these are reported and distributed appropriately to the faculty and appropriate staff.
+ Participate in all phases of development, submission, and implementation of business plans (BIPs via Axiom) related to new programs/clinical services/expansions and faculty recruitment.
+ Coordinate capital budget needs, including furniture, office equipment, and clinical equipment inventory replacement program.
+ Use of reporting and data mining applications in Excel, UR Financial Workday, Axiom, eRecord/EPIC, and McKesson for tracking and reporting purposes.
**Personnel Management: (15%)**
+ Establish and maintain an environment conducive to effective communication and problem resolution, modeling and setting expectations for ICARE values and behaviors.
+ Select and supervise support staff, providing for their training, development, and evaluation of their performance.
+ Counsel staff, acting on matters of discipline, promotion, salary, and other personnel issues.
+ Coordinate and review all requests for new and replacement positions, initiating all personnel action forms in conjunction with the Department CFO, COO, and HR Business Partner. Initiate budget and FTE modification as needed.
+ Coordinate salary recommendations and monitor staff compensation levels to ensure equity.
+ Assists in coordinating the submission of documents needed for faculty recruitment, medical staff credentialing, reappointment, and promotion, including faculty recruitment forms, personnel action forms, etc.
+ Oversee the request for medical staff appointments and insurance provider credentialing for faculty and advanced practice providers.
**Information Technology/Space Planning: (5%)**
+ Identify and coordinate all technology-related equipment purchases and implementations.
+ Coordinate all facilities planning and space projects, including oversight of the Neonatology and Breastfeeding and Lactation Medicine divisional office space and off-site outpatient clinic.
+ Responsible for the accurate and timely completion of the online space survey.
**Marketing/Communications: (5%)**
+ Coordinate all marketing efforts.
+ Review and ensure that all web-based information is up-to-date.
**QUALIFICATIONS:**
**Required:**
+ Bachelor’s degree required.
+ Master’s degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable.
+ 5-7 years relevant experience, including at least two years at a managerial level.
+ Demonstrated success as a leader with progressive experience as a practice/division administrator.
+ Excellent oral and written communication skills.
+ High levels of emotional intelligence.
+ Ability to manage budgets in excess of $5.0M, develop business proposals, analyze practice trends and physician and staff efficiency.
+ Knowledge of UHC benchmarks, eRecord, McKesson Spotfire, URBudget, URFinancials, P2P, IBM Cognos, Kentico and GEMS preferred.
**Preferred:**
+ CLASP
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $95,306 - $142,979 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**(USA-NY-Rochester) Mgr, Clinical Administration2024-02-29T05:45:09-05:00https://universityofrochester.jobs/6A490CC74367444999ACC033F85889F226GENERAL PURPOSE:
The Clinical Director for Adult Ambulatory Mental Health and Wellness serves as a member of the Department of Psychiatry Ambulatory Leadership Team and the Community Division Leadership Team. The Clinical Director, in collaboration with the Medical Director of Adult Ambulatory Mental Health and Wellness, is accountable for ensuring that the services, including General Adult Ambulatory, Triage Team, Lazos Fuertes, and Deaf Wellness Center, meet all applicable regulatory and clinical standards for patient access and service delivery, documentation and treatment planning. The Clinical Director is also accountable for ensuring fiscal viability by ensuring adequate staffing levels of qualified staff and adequate infrastructure and processes for meeting productivity standards to meet clinical demand. The Clinical Director also engages in strategic planning and implementation of strategic initiatives in response to the evolving health care environment and payment structures.
Subscribes to the Department’s goal of creating a culturally competent environment by treating patients/families, trainees, research subjects and co-workers in a sensitive and caring manner with appropriate attention to cultural differences. Participates in available cultural competence events and trainings. Carries out responsibilities with considerable latitude for independent judgment. Fosters and enables a positive work environment by modeling the I CARE values.
**RESPONSIBILITIES:**
+ Develop and implement processes for intakes, enrollment, treatment planning and discharge consistent with URMC and Department of Psychiatry policies and procedures and OMH and Joint Commission regulatory requirements.
+ Partners with the Division Administrator and Sr Administrator of Ambulatory services to ensure recruitment, retention and monitoring of front-end operations for screening, registration, check out and all activities associated with individual patient encounters on a daily basis.
+ Identify and leverage opportunities for expanding types of number of clinical services to meet community need and work with the Division Administrator to develop Business Improvement plans.
+ Work the Department of Psychiatric Clinical Risk Management and Quality Improvement Team to respond to patient/family concerns, develop, andimplement corrective action plans as indicated to improve quality of service in the clinic.
+ Working with the Adult Ambulatory Medical Director, develops and implements staffing plans for faculty, clinical and support staff FTEs to meet clinical demand in a timely way but maintaining staffing to authorized levels through proactive recruitment and retention activities
+ Establish and monitor clinical schedules of clinicians within the clinics consistent with FTE and access standards
+ Actively monitor and evaluate clinical productivity against projected targets and make adjustments through appropriate channels as indicated.
+ Apply for an Integrated Outpatient License for the Adult Ambulatory Clinic through OMH and develop a strategic implementation plan with Strong Recovery clinical leadership to integrate Substance Abuse Treatment with Mental health Treatment on a daily basis.
+ Monitor and evaluate trends in community demand and opportunities for improved timely access through walk-in or other form of crisis service within the clinic for those in active crisis who can be safely managed in an outpatient setting.
+ Establish effective partnerships with community human service agencies in the City to achieve culturally sensitive, community relevant clinical services that take into account social determinants of health.
+ Establish and facilitate routine staff meetings and staff development offerings for the clinic to ensure timely communication, engagement of staff in problem- solving and continue to develop professional and clinical expertise.
+ Participate in Department’s Ambulatory Leadership and Community Division Clinical Leadership meetings to facilitate seamless transitions of care from emergency rooms and inpatient units.
+ Participate in the Department of Psychiatry Quality Steering Committee and Incident Review Committee meetings.
+ In collaboration with the other Discipline Chiefs, the Sr. Administrator, and the HR Business Partner, oversees and facilitates human resource functions throughout the Strong Minds clinic and ensures compliance with University Personnel Policies.
+ Monitors staff satisfaction, in concert with discipline and divisional leaders, and initiates actions to ensure high levels of engagement. Articulates goals and objectives to establish a service culture of caring and excellence, and to provide a first-rate experience for customers (patients, referring providers, and faculty). In collaboration with the Sr. Administrator and other Discipline Chiefs, works to develop opportunities for staff with respect to training and professional development, performance evaluations, and counseling on matters of discipline.
Other duties as assigned.
**QUALIFICATIONS:**
+ Master’s degree in a clinical discipline and 5 years of related clinical, supervisory and administrative experience; Requires the person in the position to have and maintain status as a Qualified Health Professional including professional licensure in NYS.
+ 5 years, minimally, of relevant experience in personnel, fiscal, and resource management relevant to the operations of complex clinical service systems required.
+ Demonstrated ability to be flexible and responsive in rapidly evolving health care environments. Excellent organizational and communication skills. Ability to lead in a positive, goal-directed manner preferred.
+ Clinical Licensure in NYS required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $58,765 - $103,147 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Associate Vice President of Public Relations2024-02-29T05:45:09-05:00https://universityofrochester.jobs/97766D05038146369E4314F7F950BFF026GENERAL PURPOSE:
Reporting to the VP for Marketing and Communications, the Associate Vice President of Public Relations (AVP) plays a vital leadership role in communicating the priorities, values, and impact of the institution. This position is responsible for the development of a proactive media program that amplifies the research and impact of the University, and fosters positive relationships with key stakeholders. The AVP leads a small team of professional communicators and works collaboratively with senior leaders to advance the university's public relations objectives. In addition, this role develops the issue management framework and leads response planning and execution.
This role requires the ability to understand complex challenges and develop communications that meet the needs of a range of diverse constituents. As a member of the leadership team, the AVP works closely with colleagues to support their efforts and contribute to the development of a high-performance organization.
**RESPONSIBILITIES:**
**Earned Media Relations Strategy**
+ Develops and builds a proactive media relations program that articulates the values, priorities, research, and impact of the institution with a steady drumbeat of campaigns that align with the mission and strategic priorities of the institution.
+ Researches and develops media pitches to support strategic goals. Regularly engages target media and responds to requests in a 24/7 media environment.
+ Establishes metrics to evaluate success in achieving growth and reputational goals, and prepares regular reports for University leadership.
**Content Creation**
+ Develops complex and sensitive content, and oversees the creation of compelling content, including media alerts, op-eds, speeches, and other materials that communicate the university’s key messages.
**Issues Management and Crisis Communications**
+ Develops an issue management framework that guides the rapid response to crises that threaten the health, safety, and reputation of Rochester or its community members. (20%)
+ Develops and builds out a proactive approach to planning for issues and also responding real-time. Ensures preparedness and training across the university for crisis scenarios. (10%)
**Presidential and Executive Communications**
+ Works closely with the President’s staff to develop a proactive program that elevates the President’s reputation with the community as well as with national and international audiences, other higher education leaders, and elected officials to support the goals and objectives of the University. Develops, and at times partners with key stakeholders, to create training programs for areas of focus such as media relations and media training for executives. Maintains and updates training materials to ensure they remain current and effective.
**Stakeholder Engagement**
+ Builds relationships with faculty, staff, alumni, media, and others to unify our media relations efforts so that we can be most impactful and efficient in our work. Cultivates and maintains strong relationships with external stakeholders to advance the University's interests and partnerships.
**Leadership and Management**
+ Cultivates a high-performance organization by actively supporting and leading with colleagues and the VP of Marketing and Communication. Leads a small team of public relations professionals by fostering a culture of collaboration, innovation, and excellence.
+ Provides direct supervision and coaching to ensure staff are working efficiently and collaboratively as a cohesive and effective team.
+ Manages needs of the public relations staff including, but not limited to: approving hiring decisions, conducting training, providing ongoing supervision, addressing personnel issues and actions, and conducting performance reviews.
+ Provides input into capital and/or operational budgets consistent with the strategic objectives of the university. Ensures budgets assigned for public relations activities are met.
**Other duties as assigned**
**QUALIFICATIONS:**
+ Bachelor’s degree in marketing, business administration, communications, or a related field required.
+ Master’s degree preferred.
+ 10 years of senior-level experience in marketing or a related field,
+ or equivalent combination of education and experience required.
+ Experience working in higher education preferred.
+ Extensive media relations experience, bringing creativity to pitches resulting in high-profile placements required.
+ Sophisticated thinker able to understand complex communication issues required.
+ Proficiency and experience in issues management and crisis communications required.
+ High level of discretion, judgment and professionalism; ability to interact and build relationships with a variety of constituents including media, senior leadership, faculty, and administrators required.
+ Leader/Manager able to work with all levels of the organization required.
+ Team player with a can-do attitude required.
+ Comfortable working in a fast paced, matrixed environment required.
+ Experience working with diverse stakeholders and communities required.
+ Exceptional communication skills required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $159,500 - $235,000 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Ophthalmic Tech 32024-02-29T05:45:09-05:00https://universityofrochester.jobs/A96CC57B63F149C8B78FA31C2009AE8226POSITION SUMMARY:
Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field. Also provides basic diagnostic testing and imaging. An Ophthalmology Tech III working with a physician will be spending most of the time working with patients and supporting physicians as indicated below.
**TYPICAL DUTIES** **:**
+ Gathers necessary information for the physician, initial patient screening works up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty they may be working in.
+ Obtains, performs or checks: ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, intraocular pressure
+ Humphrey Visual Field. Corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan. Uses a pachymeter to measure corneal thickness. Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care. Performs specialized visual acuity testing including a potential acuity meter (PAM), laser interferometry (LI) and brightness acuity tester (BAT).
+ Performs clinical-clerical office duties including: scheduling, request forms, printing up results, ordering contact lenses, and related administrative activities deemed necessary by the department. Stocks rooms according to practice needs
Other duties as assigned.
**QUALIFICATIONS** **:**
+ High school diploma required
+ 1 year of closely related clinical experience or training/coursework in optometry, ophthalmology or related field required;
+ Or equivalent combination of education and experience
+ CPR or obtain CPR certification; ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required.
+ Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations. Identifies the purpose of these commonly used medications including proper administration, dosage, durations, common side effects, and know hospital policy about shelf life of these medications required.
+ Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology, or other nationally recognized professional certifying body preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $ 18.89 - $ 25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Medical Faculty Group
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Research Technician II2024-02-29T05:45:09-05:00https://universityofrochester.jobs/BDE30D75E90040D0898862F3846FE4D326GENERAL PURPOSE:
Full-time laboratory technician position available to assist with day-to-day operation of a neuroscience laboratory dedicated to understanding the brain regions involved in memory and cognition. Duties include behavioral training and care of animals, data collection and management with custom and commercial software, record keeping and file maintenance, ordering supplies and overall maintenance of the laboratory. Ability to work with animals, good attention to detail, computer and organizational skills is required. Prior laboratory experience recommended. Experience working with animals is a plus.
**JOB DUTIES AND RESPONSIBILITIES:**
+ Assists with managing, organizing and overseeing the daily operations of the laboratory. This includes maintaining the inventory, ordering supplies, interacting with vendors.
+ Assists with implementing lab protocols and overseeing lab personnel safety practices and certifications.
+ May trains and supervises undergraduate research assistants and other technical assistants in all relevant lab practices.
+ Behavioral training and care of laboratory animals.
+ Data collection, and maintenance of data records.
+ Produces data tables and figures.
+ Creates audio and video stimuli for experimental paradigms and assists with computer software which run behavioral paradigms.
+ Updating software and computer systems and arranging repair or updating of equipment.
+ Maintains the order and cleanliness of the lab.
+ Prepares surgical packs, organizes and maintains surgical room equipment and supplies. Assists in procedures as needed.
+ Assists in histology laboratory procedures as needed.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school diploma or GED required.
+ Bachelor’s degree in Neuroscience, Biology, BME, Psychology or other science related field of study preferred.
+ 2 years of experience performing basic sampling, monitoring or research activities; compiling and collecting data and preparing reports; or equivalent combination of education and experience required.
+ Prior experience working with animals preferred.
+ Ability to work with animals required.
+ Attention to detail and ability to maintain well organized laboratory.
+ Competence with Microsoft office Word, Excel, PowerPoint required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $19.37 - $27.12 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** School of Medicine & Dentistry
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Referral & Prior Auth Rep III2024-02-29T05:45:09-05:00https://universityofrochester.jobs/F9E24FFB05F04D8CB178844538DBC71626POSITION SUMMARY:
Serves as Dentistry’s Medicaid/Medicaid Managed Care prior authorization specialist, with oversight of data and compliance to enterprise standards and prior authorization guidelines. Accountable for communicating with departments clinical and non-clinical staff to obtain complete prior approval requests. Accountable for planning, execution, appeals and efficient follow through on all aspects of the process which has direct, multifaceted impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for prior authorizations. Makes decisions that are guided by protocols and practices requiring some interpretation; maintains an expert level understanding of the department/division. May train clinical and non-clinical staff members.
**TYPICAL DUTIES:**
+ Uses independent judgment to review, examine, research and apply
+ The Medicaid Dental Guidelines to approve or deny prior authorization request.
+ Uses previous authorization approvals and denial experience, for consistency in approval or denial process.
+ Anticipates insurer’s requirements and ensures the prepared request by applying prior decisions and specialty/sub-specialty knowledge of the following:
+ General dental experience and terminology as well as sub specialty dental office experience,
+ Extensive knowledge of Current Dental Technology codes and definitions (CDT)
+ Insurance policies
+ Permissible and non-permissible requests,
+ Necessary and appropriate dental terminology to use in order to approve claim.
+ Applies above listed knowledge and protocols to varying degrees based on how complexities of the situation deviate from the norm.
+ Resolves obstacles presented by the Medicaid Guidelines by applying knowledge and experience of previous authorization requests, denials and approvals. On behalf of the provider and EIOH, perseveres with the process to ensure as many applications are approved as possible.
+ Work with Administrator to develop process improvements, implement efficiencies and increase accuracy of prior approval process. Provides regular data to Administrator on department compliance.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school degree and a minimum of three years of relevant dental experience required.
+ Dental Assistant or Associate’s degree in Dental, Medical, Secretarial or related field preferred.
+ Dental Terminology, Knowledge of Dental Medicaid Guidelines preferred.
+ Experience with electronic medical records preferred.
+ Demonstrated customer relations skills preferred.
+ Strong proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint preferred.
+ The individual should have the ability to work effectively with peers, leadership, and faculty; the ability to manage high volume of prior authorizations, maintain a high degree of confidentiality, prioritize duties and perform professionally under pressure and with limited direction. Must have excellent analytical and problem-solving skills, be very detail oriented, organized, self-motivated to follow through on requests, without requiring follow-up preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.89 - $25.51 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Eastman Dental Center
**Full/Part Time:** Full-Time
**Opening:**
**Schedule:**(USA-NY-Rochester) Outpatient Access Rep III2024-02-28T05:46:57-05:00https://universityofrochester.jobs/E5E799103B524CDA8F16CE59706F04B126GENERAL PURPOSE:
Coordinates activities of Outpatient Access Specialists. Acts as a resource to staff performing those functions in a clinic setting. Monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists clinic supervisor or manager through various aspects of operational support which may include assisting with lead duties such as personnel related matters, including performance evaluations, and developing plans for improvement in staff member's completion of assigned activities. Other duties may include being the front office eRecord superuser, assist with workflow design and implementation and serve as the front office expert supporting referral coordination, prior authorizations as well as be assigned as main provider support. The Outpatient Access Lead/Expert will be responsible for monitoring own performance on assigned tasks; is self-directed. Expert at making complex decisions independently and assists staff in complex decision making and adaptation to technology and systems used. Trains and coordinates the assignment and duties of Outpatient Access Specialists and those of less experienced support staff. Performs at a fully meets and often exceeds or consistently exceeds level.
**JOB DUTIES AND RESPONSIBILITIES:**
1. Performs duties of Outpatient Access Specialists as required by departmental needs. Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access work areas.
2. May take on one or more of these specialized functions, as assigned:
3. Human Resource duties assisting the Clinic/Practice Manager such as personnel-related matters: Schedules staff work time, verifies time worked for supervisor in management of HRMS, and handles sick calls and vacation coverage needs. Provides input to supervisor on staff performance for evaluations and/or performance reviews. Works with supervisor to assure that all clerical functions are completed by available staff, assigns staff to special projects as needed. Acts as area authority in absence of supervisor.
4. Prior Authorizations: Prepares and provides multiple, complex details and facts to insurance carrier or worker's compensation carrier to obtain prior authorizations for both standard and complex imaging, or non-invasive procedures. Uses independent judgement to examine research and assemble necessary patient information via the scheduling system and multiple areas of the electronic medical record. Decides based on previous authorization approvals and denial experience, the relevant information to be included in the request.
5. Referral Coordination: Manages in-basket and referral work queue processing. Assembles from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed. Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit. Gathers documents as requested. Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed.
6. Direct Provider Support: Works one-to-one with assigned provider or multiple providers. Manages that providers schedule including template management and patient appointment scheduling. Oversees provider In- Basket to send messages and reminders for labs, etc. Address post visit items such as paperwork including form completion, letter templates and obtaining medical records, etc.
7. Coordination of operational activities: Identifies, implements and monitors operational changes to improve clinic functioning in conjunction with supervisor and other clinic staff. Updates and creates new policies and procedures. Incorporates new functions into the role of the Outpatient Access staff as needed.
8. Training: Coordinates all activities around staff training both internal and external to department. Once a staff member has been hired, schedules training through education services and eRecord. Creates schedule for new staff to learn clinic functions; monitors staff compliance with in-services/competency achievement. Develops programs of further education for staff. Works with supervisor to enhance education and interdisciplinary work on the unit.
9. Financial account management: On a daily basis reviews Dashboard for front end staff compliance to enterprise metrics. Where appropriate, follows-up with providers to reconcile discrepancies, and provides recommendations to supervisor for updates to workflows.
10. Template Management: Works with faculty practice and clinic representatives to maintain clinic schedules, instructs appointment scheduling staff regarding schedule changes, and pro-actively reviews future schedules to identify problems. Reviews management reports and actual schedules and reports to supervisor trends affecting the schedules and recommends changes to improve patient flow.
11. Patient Experience and Employee Engagement: Role models excellent customer service to patients and their families, providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem solver.
12. Partnering with the Clinic/Practice Manager implements activities with Outpatient Access staff that will improve the office culture and employee engagement.
13. Performs other duties as required, including attendance at Ambulatory Manager meeting or eRecord superuser meetings, working on special projects for Ambulatory Care, and working with faculty practices or other providers on special projects and reviewing workflows. Interfaces with leaders from the registration insurance mgmt. dept., enterprise training, patient financial services office and others as required of role.
**QUALIFICATIONS:**
+ High School Diploma required.
+ 2 years of experience in an administrative capacity or customer service field required or an equivalent combination of education and experience.
+ Medical terminology experience preferred as well as expert knowledge of referral coordination, prior authorization and/or a demonstrated ability to train.
+ Demonstrated customer relations skills preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $18.16 - $24.52 Hourly
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
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**Location:** Strong Memorial Hospital
**Full/Part Time:** Full-Time
**Opening:**