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University of Rochester Administrator I - 224395 in Rochester, New York

Administrator I

Job ID



Central Administration

Full/Part Time


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Full Time 40 hours Grade 052 University Counseling Center



Performs administrative functions for the Counseling Center and is the principal liaison to other University Offices for matters related to student status and mental health concerns; coordinates the University’s administrative mental health accommodation program. Manages staff Human Resources including supervising clerical support staff, trainee recruitment and credentialing; prepares and administers the departmental budget. The Administrator also participates in policy and procedure development, coordinates the UCC Quality Improvement Program and serves as principal assistant to the Director, University Counseling Center.


Director, University Counseling Service


With general direction and with significant latitude for independent judgment:

Administration –

  • Represents UCC and serves as initial contact and liaison for departments and schools in communicating instructions and interpreting UCC administrative policies and procedures to students, parents, faculty, staff and the public. Demonstrates sensitivity to confidentiality concerns and the nature of crisis situations.

  • Coordinates University mandated mental health assessments.

  • Provides executive assistance to the Director, UCC, managing calendars, maintaining files, initiating, revising and completing confidential correspondence. Aids in planning and completion of projects initiated by the Director. Composes instructions to follow-up and complete projects.

  • Provides and/or delegates support for the Director of Training, Clinical Case Manager, and Clinical Director.

  • Coordinates UCC faculty peer review (2 times/year) and customer satisfaction surveys (2 times/year), compiling data for the QI committee.

  • UCC administrative leader for AAAHC accreditation activities.

Human Resources –

  • Supervises UCC Office clerical staff, including recruitment, employment decisions, scheduling, supervision, evaluation and ongoing training.

  • Coordinates recruitment and hiring of psychology interns and post-doctoral fellows, social work interns and social work fellows, including credentialing, licensing, appointments, pay, benefits and the like as appropriate. Advertises positions, maintains candidate files and coordinates interview scheduling.

  • Participates in recruitment of senior staff as directed by the Director, UCC.

  • Oversee UCC payroll practices and procedures.

Budget –

  • Maintains department accounts. Prepares information for capital and operating budget . Reconciles UR ledgers monthly.

  • Tracks UCC Fee-for-Service business, overseeing collections and billing. Reconciles receipts and payment records monthly.

  • Oversees UCC provider private practice income including monthly review of collections, deposits and payments. Prepares, submits, records and tracks requests for extra compensation.

  • Process requests for payment and requisitions as needed for purchasing supplies.

  • UCC P Card approver.

Other Duties –

  • Other duties or projects as assigned, including: Assists in space management, maintenance, moves and renovations; plans, consults, and coordinates activities with River Campus Facilities, Telecommunications, outside vendors, and contractors. Interacts with Housekeeping, Security, and other University departments, and other similar duties.


Bachelor’s degree plus three years demonstrated leadership experience in a healthcare setting, including a minimum 2 years in a supervisory capacity, or an equivalent combination of experience and training. Excellent communication, organization and interpersonal skills. Strong customer service and problem solving ability. Proficient with Microsoft Office products. a mental health setting, using an electronic health record and knowledge of mental health practice standards strongly desirable.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled