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University of Rochester Administrator II - 232157 in Rochester, New York

Administrator II Job ID 232157

Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 055 Psychiatry SMH Partial Hosp


8 AM-4:30 PM


General Description:

The Clinical Director for Adult Partial Hospital Program serves as a member of the Department of Psychiatry Ambulatory Leadership Team and the Adult Division Leadership Team. The Clinical Director, in collaboration with the Medical Director of the Adult Partial Hospital Program is accountable for ensuring that the services of the Adult Partial Hospital Program meet all applicable regulatory and clinical standards for patient access, treatment and care delivery, documentation, treatment planning and discharge planning. The Clinical Director is also accountable for ensuring fiscal viability by ensuring adequate staffing levels of qualified staff and adequate infrastructure and processes for meeting productivity standards to meet clinical demand. The Clinical Director also engages in strategic planning and implementation of strategic initiatives in response to the evolving health care environment and payment structures.

Specific Responsibilities:

60% Clinic Operations and Management

  • Develop and implement processes for intakes, enrollment, treatment planning and discharge consistent with URMC and Department of Psychiatry policies and procedures and OMH and Joint Commission regulatory requirements.

  • Partners with the Adult Ambulatory Division Administrator to ensure recruitment, retention and monitoring of front-end operations for screening, registration, check out and all activities associated with individual patient encounters on a daily basis.

  • Working with the Adult Partial Hospital Medical Director, develops and implements staffing plans for faculty, clinical and support staff FTEs to meet clinical demand in a timely way but maintaining staffing to authorized levels through proactive recruitment and retention activities/

  • Identify and leverage opportunities for expanding access to the Adult Partial Hospital to meet community need and work with the Division Administrator to develop Business Improvement plans.

  • Establish and monitor clinical schedules of clinicians consistent with FTE and access standards

  • Develop strategic planning and monitoring to ensure patient-centered, culturally sensitive, anti-racist clinical services that are accessible, supportive and engaging.

  • Actively monitor and evaluate clinical productivity against projected targets and adjust through appropriate channels as indicated.

  • Work the Department of Psychiatric Clinical Risk Management and Quality Improvement Team to respond to patient/family concerns and investigate patient incidents. Develop and implement corrective action plans as indicated to improve quality of service in the clinic.

30%. Data-Driven Strategic Planning and Implementation

  • Develop innovative, evidence-based models of acute outpatient treatment that is patient centered, focused on stabilization and recovery and which involve community partners as indicated over time.

  • Monitor and evaluate trends in community demand and opportunities for improved timely access through walk- in or other form of crisis service within the clinic for those in active crisis who can be safely managed in an outpatient setting.

  • Establish effective partnerships with community human service agencies in the City to achieve culturally sensitive, community relevant clinical services that consider social determinants of health.

10% Leadership engagement

  • Establish and facilitate routine staff meetings and staff development offerings for the clinic to ensure timely communication, engagement of staff in problem-solving and continue to develop professional and clinical expertise.

  • Participate in Department of Psychiatry and Adult Division Clinical Leadership meetings to facilitate seamless transitions of care from emergency rooms and inpatient units.

  • Participate in the Department of Psychiatry Quality Steering Committee and Incident Review Committee meetings.

  • Participate in the Ambulatory Leadership Meeting

  • Strategically assess and respond to staff wellness and engagement issues.


    Demonstrated ability to be flexible and responsive in rapidly evolving health care environments. Excellent organizational and communication skills. Ability to lead in a positive, goal-directed manner. At URMC, our robust teaching, research programs and patient experience are being transformed through our Equity and Anti-Racism Action Plan (EARAP) rolled out in October of 2020. New innovation as well as fresh ideas and approaches are steeped in disciplined and conscientious approach to deliver anti-racist care through the biopsychosocial model. Here, care is delivered by health care professionals who innovate, collaborate, and care deeply about the lives they touch.

    Position Qualifications:

    Qualified candidate must have a Master’s degree in a clinical discipline and 5 years of related clinical, supervisory and administrative experience; requires the person in the position to have and maintain status as a Qualified Health Professional including professional licensure in NYS.

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled