Senior Administrator , in conjunction with the Department Chief Administrative Officer (CAO), Department Chief Financial Officer (CFO), and the Division Chiefs, plans, organizes, and manages the overall business and operational aspects of the division; Pediatric and Adult Genetics. Areas of responsibility include clinical programs, educational programs, and research activities. Advises the divisions on fiscal matters; ensures fiscal control through a reliable system of expenditure and revenue accounting. Responsible for business planning, marketing initiatives, capital, and operating budgets, space, personnel management/HR issues, information technology, and review and monitoring of clinical, educational, and research functions.
Responsible for administrative and clinical operations; provide direction to administrative assistant and the clinical/ancillary staff in Pediatric and Adult division outpatient clinics; one in the Ambulatory Care Facility in Strong Memorial Hospital.
Ensure the administrative structure, infrastructure, and work processes address/support mission-specific performance metrics including hospital and JCAHO requirements, URMFG standards, revenue cycle management, patient flow and satisfaction, ACGME standards, QA/QI programs and initiatives, Chief initiatives and performance metrics for educational and research functions.
Participate with faculty in the planning, design, and implementation of program changes. Includes oversight of clinic templates and schedules to ensure efficient and safe patient flow and provider satisfaction.
Interpret policy and regulations; establish division policies to meet operational needs.
Coordinate, review, analyze, and report on clinical practice professional and hospital billed statistics, including work wRVUs.
Keep faculty apprised of changes in billing compliance regulations. Present such changes to faculty and facilitate changes necessary to affect compliance.
Annually review and update CPT visit and procedure codes billed.
Maintain accuracy and efficiency of:
inpatient and outpatient billing process
reimbursement surveillance process/QA process
billing for diagnostic testing and procedures, including Hydrogen Breath Tests, Fibroscans, pH probes, and procedures done in the Pediatric Endoscopy Suite.
Establishes strong relationships with key individuals/offices within the department and the medical center, including HR, Purchasing, Accounts Payable, URMFG and SMH administrative, billing, and financial offices, etc.
Special projects as needed.
Fiscal Administration: (35%)
Serve as the financial officer for the divisions. Responsibilities include preparation of the operating budgets, preparing recommendations and controlling budgets; long-range projections; and approving expenditures. Prepare and review financial reports with the COO and the Division Chiefs, including but not limited to:
Inpatient and outpatient services performed
Analysis and report of current service trends
Revenues generated from the above service
Review of expenses as they relate to the operating budget
Tracks clinical productivity and develops volume projections for budgeting and other purposes. Identifies and reports on key metrics to support successful management of the Divisions. Ensures these are reported and distributed appropriately to the faculty and appropriate staff.
Participate in all phases of development, submission, and implementation of business plans (BIPs via Axiom) related to new programs/clinical services/expansions and faculty recruitment.
Coordinate capital budget needs, including furniture, office equipment, and clinical equipment inventory replacement program. Responsible for annual equipment and space survey.
Use of reporting and data mining applications in Excel, UR Financial Workday, Axiom, eRecord/EPIC, and McKesson for tracking and reporting purposes.
Personnel Management: (15%)
Establish and maintain an environment conducive to effective communication and problem resolution, modeling and setting expectations for ICARE values and behaviors.
Select and supervise management staff, providing for their training, development, and evaluation of their performance.
Counsel staff, acting on matters of discipline, promotion, salary, and other personnel issues.
Coordinate and review all requests for new and replacement positions, initiating all personnel action forms in conjunction with the Department CFO, COO, and HR Business Partner. Initiate budget and FTE modification as needed.
Coordinate salary recommendations and monitor staff compensation levels to ensure equity.
Coordinate the submission of documents needed for faculty recruitment, medical staff credentialing, reappointment, and promotion, including faculty recruitment forms, personnel action forms, etc.
Oversee the request for medical staff appointments and insurance provider credentialing for faculty and advanced practice providers.
Information Technology/Space Planning: (5%)
Identify and coordinate all technology-related equipment purchases and implementations.
Coordinate all facilities planning and space projects, including oversight of the Pediatric and Adult Genetics divisional office space and off-site outpatient clinic.
Responsible for the accurate and timely completion of the online space survey.
Coordinate all marketing efforts.
Review and ensure that all web-based information is up-to-date.
Bachelor’s degree required.
Master’s degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable.
5-7 years relevant experience, including at least two years at a managerial level.
Demonstrated success as a leader with progressive experience as a practice/division administrator.
Excellent oral and written communication skills.
High levels of emotional intelligence.
Ability to manage budgets in excess of $5.0M, develop business proposals, analyze practice trends and physician and staff efficiency.
Knowledge of UHC benchmarks, eRecord, McKesson Spotfire, URBudget, URFinancials, P2P, IBM Cognos, Kentico and GEMS preferred.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
The University of Rochester is an Equal Opportunity Employer.
Pay Range: $58,000 - $113,000 Annually
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
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Location: School of Medicine & Dentistry
Full/Part Time: Full-Time