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University of Rochester Assoc Director of MS Advising - 229785 in Rochester, New York

Assoc Director of MS Advising Job ID 229785

Location Simon Grad School Business Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 054 Simon Grad Sch OSE



The Associate Director advises MS students for the Simon School of Business. As part of the Office of Student Engagement, assists with the planning of the key touchpoints in the student’s experience, with planned support for their academic and program goals. In addition, provides advocacy and crisis counseling as needed. Major elements include implementing and overseeing services and programs such as: Advising (Academic, Social, and Crisis) for the full- time programs, including interpretive counsel on requirements, policies, regulations and standards; assisting students having academic difficulties, act as liaison between students and administration. Acts as advisor for international students between Simon School and the International Services Office. In addition, this role will provide specific academic operations support functions as needed.


Under minimal direction and with latitude for independent judgment:

Student Advising Activities: Advises graduate students in MS programs in course selection, academic progress, academic problems including study team conflict and resolution and any classroom issues affecting performance in the program. Answers student questions either in person or by email in a timely manner. Provides information regarding Simon School and program requirements. Advises students on related University, College and departmental policy. Counsels students and provides referrals for specialized assistance. Assists in coordinating student withdrawals, medical leaves, or leaves of absence. Documents meetings and communications with students in Simonworks. Supports activities of the School’s Academic Standards Committee, and advises students on process.

Student Life and Non Academic Counseling: Proactively works with students to identify growth opportunities and resources. In addition, counsels individual students on individual and group problems and social relationships. Refers students to various University services as needed.

Policy and Process: Understands relevant policies and processes related to the student experience and Simon School overall. Carries out relevant policies, including managing all paperwork, per program need and student request. Guides students appropriately on Simon and University policies.

Student Engagement Strategy: Contributes to a full year of proactive outreach for students/programs that ensures timely and relevant program information, assessment and action planning, and appropriate engagement with leadership opportunities to support academic and career success.

Student Engagement clubs: May be an advisor to student clubs, with specific roles and responsibilities to help the club achieve its goals. This will include nights and weekend activities, with the goal to strengthen the relationship between students and the school. Provide specific industry and content advice based on employee experience and expertise.

REQUIREMENTS: Bachelor's degree plus 5-7 years of related experience; or an equivalent combination of education and experience. Master’s degree in counseling or higher education preferred.

Proficiency in Microsoft Office (Outlook, Word, Excel) Willingness to learn new technologies as needed.

Strong organizational, and problem-solving abilities.

Excellent customer service and interpersonal skills. Comfortable working with a diverse audience.

Strong verbal and writing proficiencies.

Ability to successfully manage multiple projects and competing priorities.

Strong accuracy and attention to detail.

Ability to exercise independent judgment and follow established protocols and procedures.

Experience working with an international student population a plus.

Multi-lingual a plus but not required.

Ability to work some evenings and weekends for student events is required

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled