Asst Dir, Clin Admin 2

Rochester, NY

GENERAL PURPOSE:

The Asst Director, in conjunction with the Department Chief Operating Officer (COO), Department Chief Financial Officer (CFO), and the Division Chiefs, serves as the senior administrator Pediatric Pulmonary, Pediatric Critical Care and Pediatric Hospital Medicine Divisions, providing direction and oversight of all administrative needs for the Divisions. Plans, organizes, and manages the overall business and operational aspects of the Divisions. Areas of responsibility include clinical programs, educational programs, and research activities. Advises the divisions on fiscal matters; ensures fiscal control through a reliable expenditure and revenue accounting system. Responsible for business planning, marketing initiatives, capital and operating budgets, space, personnel management/HR issues, information technology, and review and monitoring of clinical, educational, and research functions. This is a leadership position that requires extensive coordination and communication with staff and resources throughout the University.

RESPONSIBILITIES:

Responsible for administrative and clinical operations:

  • Ensures that administrative structure, infrastructure, and work processes address/support mission-specific performance metrics, including hospital and JCAHO requirements, URMFG standards, revenue cycle management, patient flow and satisfaction, ACGME standards, QA/QI programs and initiatives, Chief initiatives, and performance metrics for educational and research functions.

  • Participates with faculty in the planning, design, and implementation of program changes. Includes oversight of clinic templates and schedules to ensure efficient and safe patient flow and provider satisfaction.

  • Interprets policy and regulations; establishes division policies to meet operational needs.

  • Coordinates, reviews, analyzes, and reports on clinical practice professional and hospital billed statistics, including work RVUs.

  • Keeps faculty apprised of changes in billing compliance regulations. Presents such changes to faculty and facilitates changes necessary to ensure compliance.

  • Annually reviews and updates CPT visits and procedure codes billed.

  • Maintains accuracy and efficiency of:

  • inpatient and outpatient billing processes

  • reimbursement surveillance process/QA process

  • Establishes strong relationships with key individuals/offices within the department and the medical center, including HR, Purchasing, Accounts Payable, URMFG and SMH administrative, billing and financial offices, etc.

  • Special projects as needed.

Serves as a financial officer for the divisions:

  • Prepares operating budgets, recommendations and controlling budgets, long-range projections, and approving expenditures. Prepares and reviews financial reports with the COO and the Division Chiefs, including but not limited to:

  • Inpatient and outpatient services performed

  • Analysis and report on current service trends

  • Revenues generated from the above services

  • Review of expenses as they relate to the operating budget

  • Tracks clinical productivity and develops volume projections for budgeting and other purposes. Identifies and reports on key metrics to support successful management of the Divisions. Ensures these are reported and distributed appropriately to faculty and staff.

  • Participates in all phases of development, submission, and implementation of business plans (BIPs via Axiom) related to new programs/clinical services/expansions and faculty recruitment.

  • Coordinates capital budget needs, including furniture, office equipment, and clinical equipment inventory replacement program. Responsible for annual equipment and space survey.

  • Leverages reporting and data mining applications in Excel, UR Financial Workday, Axiom, eRecord/EPIC, and McKesson for tracking and reporting.

Personnel Management:

  • Provides direction to Divisions’ Administrative Assistants, Practice Managers, Secretaries IV, PSSs, and OAS staff.

  • Selects and supervises management staff, providing for their training, development, and evaluating their performance.

  • Establishes and maintains an environment conducive to effective communication and problem resolution, modeling and setting expectations for ICARE values and behaviors.

  • Counsels staff, taking action on matters of discipline, promotion, salary, and other personnel issues.

  • Coordinates and reviews all requests for new and replacement positions, initiating all personnel action forms in conjunction with the Department CFO, COO, and HR Business Partner. Initiates budget and FTE modifications as needed.

  • Coordinates salary recommendations and monitors staff compensation levels to ensure equity.

  • Coordinates the submission of documents needed for faculty recruitment, medical staff credentialing, reappointment and promotion, including faculty recruitment forms, personnel action forms, etc.

  • Oversees the request for medical staff appointments and insurance provider credentialing for faculty and advanced practice providers.

Information Technology/Space Planning:

  • Identifies and coordinates all technology-related equipment purchases and implementations.

  • Coordinates all facilities planning and space projects, including oversight of the Pediatric Pulmonary, Critical Care, and Pediatric Hospital Medicine divisional office space and outpatient clinic.

  • Responsible for the accurate and timely completion of the online space survey.

Marketing/Communications:

  • Coordinates all marketing efforts.

  • Reviews and ensures that all web-based information is up-to-date.

QUALIFICATIONS:

  • Bachelor's degree required.

  • Master's degree, equivalent course work, or specialized experience in an appropriate field related to the assignment preferred.

  • 5-7 years relevant experience, including at least two years at a managerial level (in a clinical setting preferred) required.

  • Demonstrated success as a leader with progressive experience relevant to managing budgets, developing business proposals, and analyzing practice trends preferred.

  • Experience in administration of clinical studies, federal and/or foundation grants preferred.

  • Excellent oral and written communication required.

  • High levels of emotional intelligence required.

  • Ability to manage budgets in excess of $5.0M, develop business proposals, analyze practice trends and physician and staff efficiency required.

  • Knowledge of UHC benchmarks, eRecord, McKesson Spotfire, URBudget, URFinancials, P2P, IBM Cognos, Kentico and GEMS preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $95,306 - $142,979 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: School of Medicine & Dentistry
Full/Part Time: Full-Time
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