Asst Director, Business Admin

Rochester, NY


Position serves as the administrative and business manager for the Community Division which includes multiple Article 31 clinics, Strong Minds and Strong Ties as well as the Health Home Care Management program. Provide oversight and supervision of the Practice Managers of each of the Division’s clinical sites. Provide leadership and guidance of the clerical and front-end functions to achieve policies compliance, operational efficiencies, and patient access standards. Work in collaboration with the division’s clinical leaders, the Quality & Compliance Officer to ensure compliance with billing, OMH & OASAS, Joint Commission and Justice Center regulations. With guidance and support from the Sr. Administrator of Ambulatory Services, serves as the principal financial officer for the division and all of its clinical, academic and contracts including budgets, business improvement plans, and revenue cycle.

Subscribes to the Department's goal of creating a culturally competent environment by treating patients/families, trainees, research subjects, and co-workers in a sensitive and caring manner with appropriate attention to cultural differences. Participates in available cultural competence events and training.


Fiscal Management:

  • Develop budgets and manage revenue expenses, for SMH and MFG.

  • Monitor, analyze, estimate, and forecast staffing and non-staffing expenditures and expense variances for the Division. Development and monitoring of business plans for the Division.

  • Assist in development, strategy, and processes for cost efficiencies. Financial reporting; revenue /expense projections, profit and loss statements, data interpretation. Identify financial problems and initiate corrective action. Establish guidelines for business expenses -verify and authorize expenses. Coordinates capital budget process across the division - determine needs, obtain quotes, prioritize requests, and write justifications

Planning and Development:

  • Assists in planning and development of new programs and initiatives as well as program changes. Develops CON application for new hospital programs. Works with Real Estate Planning and UR facilities to carry out renovation plans. Develop and implement operational systems for newly initiated services. Determining need for and recommending equipment and clinical needs, initiate and authorize changes

  • Develop and negotiate faculty service agreements between outside agencies and UR, as well as internal department agreements, follow contracts through signing process, invoice, and monitor payments

Operations Management:

  • Assist Directors in monitoring operation of clinical programs. Participate in development and implementation of marketing plans. Assist in development, implementation, and monitoring of productivity standards. Coordinate requests for central information tracking. Participate in development of billing and registration systems and resolution of problems. Coordinate program moves. Preparation and coordination of the Joint Commission, Department of Health (DOH), and Office of Mental Health (OMH) applications, surveys, and site visits. Obtain support services for program areas. Ensure Workflow efficiency across services. Resolve problems with support services across all program areas. Ensure compliance with the Joint Commission, DOH, and OMH regulation related to site operations, physical plant, and personnel


  • Develop staff and faculty distributions, monitor, and revise manpower reports, prepare incremental staffing requests. Prepare budget and FTE modifications for hospital accounts. Provide reports and information related to staffing models to Service and Research Directors. Interpretations and compliance with personnel policy and procedure in all program areas. Responsible for oversight of clerical and administrative operations for assigned Division. Assist in resolution of payroll problems. Review and prepare extra compensation requests. Direct Supervision of Practice Managers

  • Attend relevant meetings, committees and huddles.

And other duties as assigned


  • Bachelor's degree and 5 years relevant experience, including at least 2 years at a managerial level (personnel, fiscal and resource management); or equivalent graduate training or experience in a specialty suited to the assignment required.

  • Master's degree, equivalent course work, or specialized experience in an appropriate field related to the assignment is desirable. Lean or specialized experience in an appropriate field related to the assignment is desirable.

  • Excellent verbal and written communication skills, including the ability to effectively network within and outside the University and the ability to develop detailed written proposals required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $84,718 - $127,088 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time