University of Rochester Billing Mgr II in Rochester, New York


Full Time 40 hours Grade 053 Wilmot-Arnot Ogden Cancer Ctr


8 AM-4:30 PM


Position Summary:

This individual serves as the manager of all professional and technical fee billing within a multispecialty department. This person also provides direct administrative support to the Administrator of Falck Cancer Center. The employee must be able to work with limited supervision and exercise independent judgment, understand and communicate Departmental policies and procedures, analyze situations, and make decisions to facilitate desired outcomes. In addition, this individual is directly responsible for revenue integrity and oversees all front end and back end operations of the center. Excellent oral, written and interpersonal communication skills are essential. Must possess demonstrated customer service experience and the ability to work in a team setting with all levels of management, faculty and staff. The must also possess the skill to prioritize numerous tasks and have experience planning and tracking the details of many projects.


Manages billing office employees and oversees day-to-day operations in accordance with all aspects of registration, scheduling, and billing activities. Daily supervisory responsibilities of all staff which includes selection, hiring, disciplining, and completing performance evaluations. Review resumes and conduct interviews for new hires. Manages and monitors all billing operations and plans and directs the work of the employees accordingly. Manages needs of front office operations and arranges coverage during vacations, unexcused absences and lunches. Coordinates and provides training of clerical staff on all clerical procedures under the general direction as to policies and regulations of the University. Monitor staff compliance with university and departmental requirements. Manages all payroll activities including the time editing and approval process for clerical staff. Create and maintain new hire orientation manual. Train all new hires and set weekly goals for evaluation. Oversee monthly clerical meetings with administrator to review and adjust policy, discuss new policy, relay information as it pertains and communicate overall issues that arise in the department while creating or assigning meeting minutes.

In collaboration with administrator, develops strategic initiatives related to billing functions. In addition, provides backup coverage for the Director in his/her absence. Monitors and evaluates work of subordinates to assure adherence to policies and procedures. Develops new policies and procedures for assigned areas. Actively participates in URMC and Arnot initiatives including evaluation opportunities for continued billing efficiency and best practice recommendations.

Responsible for overseeing all aspects of billing for Medical Oncology and Radiation Oncology clinical services. Works as a liaison between office and contractual facility to troubleshoot any and all charge and coding issues. Has master scheduling oversight of providers and may provide consultation and direction to faculty on proper coding. May develop ongoing physician education program for coding, documentation and billing efficiency. May work directly with faculty and/or compliance staff to ensure all billing is compliant with internal and external regulations. Extract information as needed from medical records to accurately code all services according to CMS NCD and LCD guidelines to ensure compliant billing and reimbursement.

Function as Financial Coordinator to Oncology patients to assist in billing concerns and assistance programs. Participates in grant writing and approves distribution of grant funds received. Manages all patient services funding, tracking of services used as well as handling the distribution of funds.


College graduation or an equivalent combination of experience and training. Must be proficient in clinical electronic systems; Team work and cross coverage are essential. Medical Secretary degree/studies or equivalent training. 50 WPM typing speed, with emphasis on spelling and punctuation accuracy. Proficiency with Microsoft Word preferred. Medical Terminology. This document describes typical duties and responsibilities and is not intended to limit administrator from assigning other work as required.

EOE Minorities/Females/Protected Veterans/Disabled

Job Title: Billing Mgr II

Location: Strong Memorial Hospital

Job ID: 211332

Regular/Temporary: Regular

Full/Part Time: Full-Time