Continuous Improvement Spec II

Rochester, NY


ROC the Future (RTF) is a collaborative, community-wide initiative dedicated to ensuring that all children receive the opportunities and support they need from birth to career to succeed in school and throughout life. ROC the Future is part of the nationally recognized framework, StriveTogether, dedicated to building strong civic infrastructure that supports improvement in student outcomes through collective impact.

The Manager of Continuous Improvement seeks to develop a culture of continuous quality improvement utilizing Results Based Accountability within ROC the Future that supports the RTF Outcomes Framework. This position will work directly with the RTF team and community stakeholders to develop or improve processes and accelerate the impacts of our work


  1. Utilizing Results Based Accountability, provides tools, methods and relevant training to build capacity so that continuous quality improvement skills and methods are utilized by RTF's Outcome and Strategy Teams, Collaborative Action Networks (CANs) and other community partners.

  2. Maintains and catalogues appropriate documentation of progress of provider networks in moving through the continuous improvement process. Appropriates documentation may include, but is not limited to, network work products such as action registries, relevant research, meeting materials and other deliverables.

  3. Works with the Alliance Director and Director of Research and Analytics to develop and/or incorporate a scorecard and data dashboard within ROC the Future.

  4. Identifies areas for organizational development among the collaborative to support the improvements outlined in the collaborative action plan.

  5. Connects and aligns RTF's work with community initiatives to achieve greater community-wide impact and results.

  6. Develops an easy replicable process for completing the data-driven, annual report card so the reporting becomes part of standard work.

  7. Provides support to the Director of Research and Analytics to build capacity and oversee progress on collaborative continuous improvement around key strategies.

  8. Other duties as assigned.


Bachelor's degree required. 2-3 years of experience required with demonstrated experience leading continuous improvement initiatives; experience in and comfort communicating complex information clearly in writing and in oral presentations to a range of audiences; and strong organizational and project management skills, and knowledge of Results Based Accountability or equivalent combination of education and experience. Required knowledge, skills and abilities: Demonstrated capacity to provide training and other supports to organizations, individuals, or businesses in developing quality improvement skills and processes; Demonstrated success to create processes and systems, manage details and work collaboratively; Possess general knowledge of K-12 and Post-Secondary Education and have motivation and passion for improving educational outcomes within urban educational settings; Knowledge of the StriveTogether network, Theory of Action, and the cradle to career framework; Has the motivation and passion for improving educational outcomes of urban students; Adept interpersonal skills, focusing on building relationships; Must be a team player who is responsive to and supportive of the needs of others. Required to have an active NYS Driver's License with reliable and available transportation. Project Management Certification preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $63,815 - $95,723 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: The College
Full/Part Time: Full-Time