Crisis Specialist, Psychiatry
Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units.
Support mentally ill patients in crisis within the Psychiatric units at Strong Memorial Hospital.
Provides patients with engagement through discussion, activity and availability to support them in establishing emotionalwell-being
Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment.
Support patient wellbeing through monitoring self-care tasks, support in difficult conversations and attendance during court hearings
Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu.
Monitor/ensure safe transport of patients from the emergency to inpatient setting.
Manages time in order to provide support to multiple psychiatric units within the day.
Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers.
Crisis Specialists respond to CPEP and/or the inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control
The CrisisSpecialistsprovidereassurance,validationandsupportwithin understanding of being trauma informed and person centered in their approach.
Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu.
Engage in physical interventions under digression of nursing staff to ensure patient and staff safety within the psychiatrysetting.
Crisis Specialists engage in crisis debriefing with patients and staff following the interaction.
Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient.
Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the CrisisSpecialists.
Crisis Specialisttrack their day by logging info learned on patient’s likes, dislikes, coping skills and best approaches in supporting the patients.
Track time spent and supportsprovided
All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months ofhire
Attend monthly staff meetings and trainings provided
Orient and train new staff on unit preferences and routine
Other duties as assigned
Associate's degree in a human services related field required
3 years of experience in human services required
Experience in a psychiatric crisis or emergency setting preferred
or equivalent combination of education and experience required
Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred
Must possess a valid New York State Driver's license and a satisfactory driving record
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How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Location: Strong Memorial Hospital
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 051 Psychiatry SMH Crisis
Schedule: 7 AM3:30 PM