Data Analyst I - Remote/Hybrid Opportunity

Rochester, NY



Rochester Tech Park (RTP), Gates, NY - Remote options available after in-person training. Occasional onsite meetings / work at RTP are required. Remote location must be within 2 hours of RTP and within New York State.

Position Summary:

With latitude for initiative and independent judgment, the Data Analyst I is responsible for supporting the Payment Posting/Data Control Group and completes special projects as assigned (focused on developing new processes, resolving problems, reporting unique situations and incidents and improving department operations). The Data Analyst I prepares, analyzes and distributes reports to Senior Management.

Duties and Responsibilities:

Under general direction of the Manager, Outpatient Billing and with latitude for independent judgment:

30% Responsible for the accurate and timely processing of electronic remittances. Manually download 835 files from payer sites. Process 835 payment files. Maintain logs and update procedures. Run daily reports to balance files processed. Communicate daily posting totals and delayed processing amounts to PFS leadership. Serve as the point person for electronic remittance troubleshooting. Research and correct remittance run errors in a timely manner. Contact payers and clearinghouses for out of balance and non-compliant 835 files. Trouble shoot problems referred from PFS staff regarding electronic file postings and PLB offset questions. Assist in determining and reconciling causes of failures. Serve as primary contact with Relay Health (Change Healthcare) for 835 and EFT enrollments, new payer registrations and troubleshooting electronic remittance problems.

20% Coordinate financial activities of URMC and University departments including Patient Financial Services Hospital Finance (SMH & HH), University Finance, URMFG and the Cashiers Office to resolve URMC cash reconciliation issues and Epic PLB Clearing accounts in a timely manner. Review, analyze and make corrections to confirm completeness and accuracy of data; work independently, communicate with department managers to educate them about the accounting procedures that should be followed and to resolve both individual and systemic problems that occur. Use professional judgment to determine whether account balances are reasonable; examine accounting documents to verify that transactions are properly supported in accordance with University policy and procedures; initiate corrective action or recommend solutions as appropriate; prepare routine and non-routine working papers, exhibits and summarize supporting findings and recommendations.Recommend improvements and changes in policies and procedures for preparing entries into the accounting system.

20% Responsible for managing various activities for the department. Review and accept daily Epic claim runs. Correct claims and rebills in Relay Health. Analyze, reconcile, resubmit and resolve billing related SPARC’S errors. Coordinate installation/delivery/repair of computer equipment and printers. Install department specific software. Communicate with ISD and PFS regarding PFS shared drive, when systems are not functioning properly and system down time. Serve as tester for ISD for Window updates and software patches. Work with ISD to resolve compatibility issues with IE browser versions as wells as Java and Adobe updates. Monitor monthly PC clean-up for computer inactivity. Serve as the primary point person between facility, ISD and Network Service Vendor (currently eSolutions) for Omnipro connectivity issues. Act as liaison between external agencies and Information Systems for extranet connectivity related issues. Maintain inventory and order UB04 forms for department use.

15% Complete special projects as assigned. These projects include communicating with administrators in other departments, serving on Medical Center established teams, develop and execute strategic plans to facilitate program development and process improvement. Assume responsibilities for the timely completion of duties and projects, including resolving problematic situations. Analyze situation/incidents, prepare and deliver oral briefings to communicate to management regarding recommendations and conclusions. Serve on teams in the development and implementation of new systems and processes. Identify, present and implement new ways to improve operations both in functional areas within PFS as well as in other Hospital departments.

10% Prepare, distribute and summarize information in reports required by Finance and PFS leadership such as the impact of changes recommended by the PFS Revenue Team. Develop reports of HPA information for the external auditors, Finance Department for projects such as ICR completion, audits (i.e. HCRA, Compliance, DSH).

5% Perform Other Duties as Assigned. Cross train and provide coverage for other positions and any other duties of similar scope and complexity in regular combination with this position.


  • Bachelor’s degree in Accounting or related field

  • 1-2 years of professional Accounting experience or an equivalent combination of education and experience

  • Excellent communication skills (oral and written)

  • Detail oriented with excellent organizational and problem-solving skills

  • Encourages positive communication and cooperation

  • Ability to work collaboratively as part of a team

  • Ability to work independently

  • Excellent organizational and problem-solving skills

  • Experience in Microsoft programs including Excel, Access and Outlook

  • Epic experience preferred

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $43,54 - $60,923 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time