Director, Program Admin, URMC

Rochester, NY

GENERAL PURPOSE:

Accountable for the administrative, operational and financial management of programs. Accountable for carrying out the tri-fold mission of the Medical Center services through successful development of strategic plans, business and operational plans for new and/or expansion of services, facility and capital planning, organizational operating budget and expense management, facility and equipment expansion projects, marketing, web and fundraising proposals. Under the direction of the Chair of the Department also serves as the principal administrator for carrying out the missions of the department. This position works collaboratively with division chiefs and Medical Center Leadership to develop strategic, financial and operational plans for mission success.

RESPONSIBILITIES:

Operations Management

Oversees operational functions to ensure clinical and academic programs have the appropriate infrastructure to support excellence in teaching, research and clinical care delivery including: ambulatory program operations, decision support reporting, departmental reputation building and branding (web, marketing, PR, US News and World Report and advancement proposals), quality infrastructure development, surgical service-line liaison to all extramural agencies and officials, primary liaison to all community-based collaborations, planning and implementation of major clinical, research and teaching initiatives. Plans for and directs the administrative support staff for all clinical, research and educational program activities to assure efficient and effective use of resources. Establishes internal program policies and procedures, assuring compliance with the University and Medical Center requirements. Responsible for operations, infrastructure, program management functions, revenue cycle management, compliance with regulatory standards, fellowship administration, research administration, and adherence with ACGME standards. Maintains a liaison role with various Medical Center and University ancillary and support services for the purpose of information sharing, interdepartmental planning and administrative matters. Chairs interdepartmental administrative groups upon request of Medical Center administrative team.

Finance

Serves as the Department Senior Financial officer responsible for program capital and operating budgets. In conjunction with other Medical Center Divisions and Department CFO assures fiscal control through a reliable system of expenditure and revenue accounting. Coordinates with Medical Center planning office, the development of all CONs required for new or expanding programs. Oversees preparation of operating and capital budgets; faculty compensation plans; prepares business plans for incremental resources and program expansions; supervises the coordination and review of quarterly reports to the COO’s, CFO’s and Chair including inpatient, outpatient, research and contract services performance. Directs analysis and report preparation of strategic initiative performance, service trends and other projections, revenue and expenses generated from services, grants and other academic programs. Monitors contract performance and oversees program expansion project budgets. Serves on financial committees aimed at improving financial performance in VBP contracts, other third-party payer contractual agreements.

Leadership

Fosters effective communication with employees, peers, and leaders; builds and maintains relationships; develops others; and manages projects, team and work groups. In partnership with Department leaders and the HR Business Partner, oversees departmental human resources functions regarding structure, employment, compensation review, promotions, disciplinary actions and terminations. Monitors staff engagement and initiates actions to ensure high levels of engagement. Articulates goals and coaches staff for optimal performance toward stated goals. Establishes a service culture to provide a first-rate experience for customers (patients, referring providers, faculty). Ensures staff are provided job training and professional development, performance evaluations, coaching. Manages change process; models Org values; solves problems; makes effective decisions using data/input from stakeholders.

Strategic Initiatives

Works collaboratively with Medical Center Senior Leadership team and Chair of the Department to develop and implement department strategic initiatives including: new programs and program expansions, program innovations such as service-lines, digital health and special populations, capital infrastructure development, network and payer relationships, innovative academic programs needing faculty and fellow recruitments.

Other duties as assigned.

QUALIFICATIONS:

  • Master's degree preferably in Health Administration or Business Administration and 5 years of relevant experience in personnel, fiscal and resource management required.

  • Or equivalent combination of education and experience required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $129,501 - $194,293 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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