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University of Rochester eRecord Ambulatory Analyst Lead - 226491 in Rochester, New York

eRecord Ambulatory Analyst Lead Job ID 226491

Location Health Sciences Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 055 ISD Clinicals



The clinical analyst is a member of a cross-functional team where teamwork, collaboration, challenges and continuous learning are the norm.

Primary goals of this position include:

  • Improving operations

  • Standardizing processes

  • Gaining workflow efficiencies

  • Improving patient care

    Primary responsibilities of the position include:

  • Recommending, planning, evaluating and translating clinical practice/operations into electronic content and workflows using the eRecord system for Strong Memorial (SMH) Hospital, Highland Hospital (HH), FF Thompson Hospital (FFT), or Ambulatory care.

  • Coordinating projects and activities

  • Providing effective communications

  • Interacting with a diverse team as well as the Hospital and Medical Center management and staff

  • Must be very knowledgeable of organization's policies, procedures, and clinical operations.

    Position requires successfully achieving (and maintaining) Epic certification(s) appropriate to the application the position supports.


  • Collaborates with the project team, subject matter experts, training and technical teams to effect system changes that reflect an in-depth understanding of the business and end user requirements while also considering impact to integrated components and standardization.

  • Completes the functional design and build of the eRecord clinical system after successfully achieving (and maintaining) current Epic certification. Epic certification may require two to five weeks of training requiring travel.

  • Manages all phases of assigned tasks/projects, meets established deadlines, and maintains flexibility while managing multiple priorities

  • Reviews requested enhancements; prioritizes and implements requested changes to the system.

  • Collaborates to seek resolution of system issues or conflicts for points of integration while applying a broad knowledge of application, workflow and integration.

  • Acts as a participant in the rapid run process for upgrades, coordinating the activities of their application level team including NOVA review, presentation to CA group, build and testing.

  • Takes the initiative to identify and resolve complex issues. This includes independently executing creative solutions with minimal guidance.

  • Utilizes issue tracking tools such as Sherlock and Service Now.

  • Participates in, and/or maintains standards for:

  • System build to include following naming and numbering conventions and security classifications

  • Clinical database/spreadsheets for the system build Change control-adhering to organizational policies and procedures

  • Provides guidance and mentoring for clinical customers and others on the team to include precepting emerging eRecord staff.

  • Demonstrates effective communication and problem solving skills. Works collaboratively with all project team members. Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices.


    Minimum Education Required

  • Bachelor's degree in related discipline.

  • Preferred degree in Computer Science or Healthcare.

    Minimum Education Preferred

  • Masters degree preferred

    Experience Required

  • 3-4 years of related experience, preferably 1ยท2 years in a supervisory capacity

  • Preferred clinical experience (minimum of two years) in health care setting, preferably within UR Medicine Ambulatory or Acute Care.

    Knowledge, Skills & Abilities Preferred

  • Strong attention to detail, ability to develop creative solutions to complex problems, and develop critical thinking skills.

  • Displays a solid technical aptitude and has an understanding of computer systems and IT functions; skilled in using Microsoft software.

  • Strong attention to detail, ability to develop creative solutions to complex problems, and develop critical thinking skills.

  • Excellent leadership, communication (written and verbal), presentation, analytical and problem solving skills

  • Attend or lead meetings utilizing effective meeting management methodologies

    Certification Required

  • Epic certification(s) specific to the application the position is supporting

    How To Apply

All applicants must apply online.

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