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University of Rochester eRecord Clinical Analyst Lead - 215698 in Rochester, New York

eRecord Clinical Analyst Lead

Job ID

215698

Location

Strong Memorial Hospital

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Opening

Full Time 40 hours Grade 055 Medical Center Info. Systems

Schedule

8 AM-5 PM

Responsibilities

Position Summary:

Serve as enterprise-wide expert IT applications and workflow resource to the eRecord Project, specifically focused on optimization of the Epic - eRecord environment. This optimization initiative encompasses workflow, team based practice approaches, provider satisfaction assessment, as well as enhancement of the eRecord build to meet the URMC practice needs. Recommends, plans, designs, executes and evaluates information applications & technology systems, specific to the eRecord project and related workflow throughout URMC and Affiliates. Provides analytical and technical assistance for identification of system requirements, enhancements and setup decisions. Coordinates and provides assistance with translation of clinical systems usability, workflow, and matching applications design. Participates in unit and integrated application testing, including test plans and documentation. Assesses end user requirements and develops both functional and technical specifications as part of the process to solve the users' needs. Designs solutions in current environment and creates new applications in new environments.

Responsibilities:

Under the general direction of the Epic - eRecord Optimization Project Director, conforming to URMC policies but retaining latitude for independent judgment and initiative:Project

Management:

Work with the URMC departments Project management teams on IT planning and optimization initiatives

  • Maintain communication between the above listed key customers and ISD to provide updates and information regarding technology issues related to the eRecord Project and liaison to the eRecord Project.

  • Advise and coordinate development of business processes in relation to the implementation & best practice use of the software applications.

  • Collaborate on the coordination and development of business processes in relation to optimization initiatives and best practice use of the software applications.

  • Works on behalf of the URMC eRecord Provider Advisory Team (PAT) with regards to specification and Prioritization of optimization requests.

  • Develops resource estimates for projects

  • Coordinates various steps within project identifying dependencies and impediments

  • Reports to management on progress/problems encountered with projects

  • Recommends alternatives to get around obstacles

  • Conducts eRecord software operational impact assessments & technical walk-through

User Contact/Support/Analysis:

  • Leads fact gathering effort with users on projects

  • Serves as primary application & technical resource for systems he/she supports, including managing change control process and documentation

  • Maintains continuous open communication with primary users and project teams, including assists Project Team with implementation and deployment of new areas.

  • Leads and/or actively participates in application project meetings with users, including workflow and design changes.

  • Works collaboratively with system vendor to track & resolve user issues as they develop.

  • Coordinate integrated testing and assists with testing for software upgrades and maintenance.

  • Develops and documents functional specifications for projects, including testing plans, training plans.

  • Responsible for upkeep of documentation and system information.

  • Performs quality assurance measures to maintain the integrity of the data entered on the system.

  • Considers alternative approaches and recommends the "best" approach

Operations Monitoring and Problem Solving:

  • Achieves and maintains current Epic certification in the appropriate application suite.

  • Maintain knowledge of eRecord work processes, information systems, applications, interfaces, databases, reports and enhancements to optimize the user departments’ successful operationsThoroughly resolve problems with appropriate communication to all pertinent staff in a clear and concise manner

    Investigates new technologies and employs state-of-the-art tools that best meet a situation's needs

  • Contact appropriate individuals or assistance when solution is beyond his/her expertise or authority

  • Thoroughly resolve problems with appropriate communication to all pertinent staff in a clear and concise manner

  • Advise key user departments on impact of information/automation system issues on department operations. Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering, and 4-5 years of related experience, preferably 2-3 years in a supervisory capacity; or an equivalent combination of education and experience

Qualifications:

Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering, and 4-5 years of related experience, preferably 2-3 years in a supervisory capacity; or an equivalent combination of education and experience

Preferred Qualifications:

  • RN, NP, or PA strongly preferred.

  • Management level experience in a hospital’s clinical setting including or an equivalent combination of education and experience.

  • Minimum of two years in a clinical operations role, direct patient care a major plus.

  • Excellent aptitude for PC applications and Electronic Health Records

  • Effective communication skills (oral presentation, listening, written)

  • Project management experience preferred.

  • Strong interpersonal skills and ability to generate teamwork are essential.

  • Demonstrated analytical and problem-solving skills.

  • Positive, collaborative, energetic attitude.

  • Demonstrated analytical and problem-solving skills.

How To Apply

All applicants must apply online.

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