Faculty Support Assistant

Rochester, NY



Simon offers a rigorously quantitative, economics-based approach to decision-making in one of the most diverse student communities of any business school in America. We firmly believe that a diverse, equitable, and inclusive learning environment benefits all members of our community, and we are committed to working toward lasting, systemic change in our efforts to educate the next generation of business leaders. This year, US News & World Report recognized Simon’s Full-Time MBA as the #1 most diverse Top 50 program, a nod to our commitment to building a welcoming community.

Simon’s degree programs inspire a new level of clarity: about how analytical frameworks drive success in business; about what it takes to collaborate and manage in the contemporary, global workplace; and about professional growth and goals. Simon’s MBA programs (Full-Time, Part-Time, and Executive) and four Full-Time MS programs (Accountancy, Business Analytics, Finance, and Marketing Analytics) are STEM designated, which signals program quality and rigor to employers. Additionally, STEM designation allows international students the opportunity to work in the US for up to 36 months after graduation if hired in a STEM-eligible role. Simon's Full-Time MBA is ranked No. 25 in the US by Bloomberg Businessweek (2021); No. 16 in the US by The Economist (2021); and No. 5 in the world for finance, No. 4 in the world for economics, No. 13 in the US among the top MBAs for women, and No. 9 in the US for entrepreneurship by Financial Times (2019, 2018). Our faculty teach and our staff support across all programs, so Full-Time MBA rankings are a strong signal of the value students can expect at Simon—no matter which degree they pursue. In addition, Financial Times ranked Simon No. 4 in the US for pre-experience MS in Finance programs (2022).


  1. Maintain faculty course pages in Blackboard Learning Management System (50%)

  2. Make recommendations for course set up based on faculty preference and Simon Business School best practices

  3. Populate Blackboard course template with course materials

  4. Create individual and group assignments in Blackboard

  5. Provide counsel to faculty creating online exams, which may require creating multiple versions with varying options

  6. Recommend tools to use for recordings, participation, attendance, etc.

  7. Level one support in resolving unexpected technical issues in LMS

  8. Coordinate with Disability Services regarding students with accommodations

  9. Support faculty teaching and coursework requests

  • Enter grades into Student Information System and ensure appropriate distribution is maintained

  • Coordinate required course materials – Harvard cases, textbooks, etc.

  • Manage faculty requests for supplies and equipment

  • Organize course-related special events

  • Other duties or projects as required or requested by faculty

  1. Recruiting and Research Seminars

  2. Coordinate annual faculty recruiting process

  3. Schedule academic research seminars

  4. Process reimbursements for candidates in Workday

  5. Student Support

  6. Train and Collaborate with Teaching Assistants and Graders

  7. Resolve group formation issues and ensure all students are enrolled in a group

  8. Coordinate access to course materials for late student enrollments

  9. Frequently and routinely communicate with students about updates to learning modules and upcoming exams

  10. Events and Conferences

  11. Manages faculty related events, such as faculty meeting logistics and coordination, and academic conferences

  12. Participate in orientation for new faculty

  13. Train new faculty on Blackboard course setup using the Simon Course Template

  14. Meet with new faculty to discuss support services offered

  15. Orient new faculty to the building and amenities within

  16. Interpersonal Development

  • Seek and attend training offered by other schools and departments to increase institutional knowledge

  • Keep abreast of new tools and functionality in systems currently used by faculty


This position reports to: Assistant Director of Technology Services and Faculty Support



Associate degree, at least 2 years’ office experience, or an equivalent combination of education and experience, including one year in a position which demonstrates the ability to work independently with minimum supervision and to direct an office operation. Advanced technical/office skills, including keen working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.


Bachelor’s Degree. Knowledge of Blackboard Learning Management system.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Location: Simon Grad School Business
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 009