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University of Rochester Financial Assistance Liaison - 234460 in Rochester, New York

Financial Assistance Liaison Job ID 234460

Location Medical Faculty Group Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 007 Patient Self-Pay Services


8 AM-4:30 PM



The Data Control Clerk will perform routine and non-routine duties, which may include those of a detailed and/or confidential nature. Duties will require knowledge of office routine and an understanding of the Flowcast system and processes within the department and support for the Charity Care Officers for the University of Rochester Medical Center. The Data Control Clerk will be responsible for processing accounts throughout the Flowcast system and Enterprise.


Under general direction from of the Patient Services Management Team and with latitude for initiative and judgment:

65% Process Systems Activity

Processes Charity Care adjustments within the Flowcast System for both Physician and Hospital Services based on routine report outputs as well as other sources. Will be responsible for calculating and inputting the correct adjustment amounts within the Flowcast System. Will retain the knowledge of what services may not be covered under the Charity Care Program. Will review and research presumptive Charity Care. Will review and research potential ways to improve the overall processes.

25% Process Mail

Processes all incoming Charity Care Applications in an efficient and timely manner. Sorts and routes incoming mail. Will update the Flowcast billing system accordingly, assuring that patient addresses and all pertinent registration data are accurate. Will update internal electronic files to show that a Charity Care application has been received.

5% Maintains Files and Processes File Requests

Establishes maintains and updates files accurately and timely; and in an organized manor.

5% Performs other related duties as assigned



  • High School education

  • Excellent communication skills

  • Excellent customer service skills

  • Organizational and problem-solving skills

  • 3-4 years related work experience; or an equivalent combination of education and experience

    How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled