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University of Rochester Health Project Coord - 237455 in Rochester, New York

Health Project Coord Job ID 237455

Location School of Medicine & Dentistry Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 053 Psychiatry M&D Research


8 AM-4:30 PM


Position Overview:

The Community Outreach Coordinator is responsible for developing and sustaining relationships with healthcare leaders from across the United States who are seeking support in addressing substance use disorder (SUD) in their communities. This position engages leaders from hospitals, primary care practices, substance use treatment organizations, community-based organizations, state and local government agencies, including the Offices of Mental Health and Substance Use Disorder, State and County Health Departments, economic development counsels and more, to raise awareness of the work and resources available to them through the Health Resources and Services Administration (HRSA) funded Center of Excellence at the University of Rochester.

Initial outreach should bring to light the needs of Appalachian communities in multiple states and is used, in conjunction with data on existing Community Needs Assessments, to further inform the identification of appropriate evidence-based practices by the URMC RCOE team. Subsequent outreach will deepen existing relationships and build new relationships by connecting our target audience to the website, webinars and podcasts, and technical assistance team.

The Community Outreach Coordinator identifies and brings forward those challenges faced by rural communities in addressing substance use disorder, which may evolve from awareness of best practices to the financial, operational or political support needed for successful implementation. To the extent that this work is of interest to or aligned with the needs of communities across the US, which are outside the target region, the Community Outreach Coordinator should engage them as well.

The purpose of the Rural Communities Opioid Response Program – Rural Centers of Excellence on Substance Use Disorders (RCORP-RCOE) is to support the identification, adaptation, dissemination, and implementation of evidence-based programs and best practices related to the treatment for and prevention of substance use disorders within rural Appalachian communities. The goals include reducing morbidity and mortality from substance use disorder, with a focus on the current opioid crisis, synthetic opioid use, and future substance use disorder epidemics.


Under general direction and with considerable latitude for exercise of independent judgment:

Community Outreach / Relationship Building (75%)

Develops and executes an outreach plan , approved by the Administrator II that is designed to support the team in meeting their identification, adaptation, dissemination, and technical assistance goals in a timely manner, by:

    • Introducing and announcing, in collaboration with URMC PR, the HRSA award and URMC RCOE on SUD to internal and external audiences, based on a formal communication plan;
  • Gathering information on community needs, challenges and best practices;

  • Establishing, sustaining and growing the group of stakeholders involved in receiving, promoting, integrating and implementing the work of the RCOE on SUD;

  • Identifying and recommending appropriate community members to sit on one of the RCORP Community Advisory boards;

  • Promoting the RCORP website, webinars, podcasts and other materials;

  • Encouraging program adoption in target communities by supporting key stakeholders in identifying and implementing the evidence-based programs recommended by RCOE on SUD and best suited to the population served by their organization;

  • Advocating on behalf of key stakeholders with URMC RCOE on SUD, particularly the Adaptation or Technical Assistance Teams, who may be able to provide additional support in overcoming operational, financial or other barriers to implementation;

  • Identifying barriers to implementation at the community (multi-organization) level;

  • Creating and facilitating virtual communities or collaborations to overcome more complex / system challenges;

  • Communicating the impact of the RCORP RCOE, as needed.

    Note: While the majority of outreach is intended to be conducted by phone and email, there will be times, when it may be appropriate to conduct an intensive period of on the ground outreach across multiple states over the course of a week. In person outreach to providers within the multiple New York counties may occur more frequently.

    Develops a list of anticipated needs and best practices related to SUD (5%) that will be confirmed and built upon during outreach. The list should be Informed by existing Community Needs Assessments, literature on Appalachian communities, faculty subject matter experts, and other relevant resources.

    Serves as resident expert on Appalachian Culture (5%), informed initially by research about the culture (using Culture Vision and other literature), and ultimately by the knowledge gained through outreach. This knowledge informs and extends outreach to culturally-relevant communities and religious groups.

  • Attends rural healthcare conferences, as assigned, to network and broaden working relationships across the Region.

  • Promotes physician and patient awareness of medications for opioid use disorder (MOUD) Telemedicine program in New York Service Area

    Reporting, Analysis and Evaluation (15%)

  • Develops and implements a multi-level dashboard or similar project management tool, ensuring clear, effective, and timely communication about the status and outcome of community outreach efforts. Data from this tool should be easily converted into the reporting format required by HRSA.

  • Based on the progress toward outreach goals and the subjective and objective impact of outreach efforts, makes quarterly recommendations to improve the effectiveness of outreach, which are reviewed and approved by the Administrator II (5%)

  • Presents Outreach findings, in a format compatible with the Community Needs Assessment, to Identification / Adaptation Core Team to inform their decisions with respect to selection and adaption of evidence-based practices.

  • Researches, gathers information, produces, and presents reports, presentations, and research briefs for various audiences including HRSA leadership, URMC executive leadership, and external organizational leadership that is interested in learning from this work.

    Minimum Qualifications:

    Bachelor's degree with major course work in an appropriate health, social or technical field and 2-3 years of related experience required; or an equivalent combination of education and experience.

    Preferred Qualifications:

  • Ability to work independently

  • Trustworthiness, integrity, and sound judgement, particularly with regard to sharing information gathered during outreach;

  • 5-7 years of experience in the healthcare field, with at least 1 year of education or work experience in the field of addiction medicine or mental health;

  • 2-3 years of experience in sales, marketing, physician liaison or other related work, with a focus on network development;

  • Experience working with or in a rural community, particularly Appalachia, and the economic, social, and healthcare challenges faced by these communities;

  • Change management experience;

  • Proven relationship development skills at an individual and organizational level, within and across organizations and communities, with ability to build consensus across multiple stakeholders;

  • Strong analytical abilities to support identification, implementation and ongoing evaluation of programmatic areas of opportunity;

  • Excellent verbal and written communication skills.

    NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

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