HIM Document Imaging Specialist

Rochester, NY


This position is responsible for managing, monitoring, troubleshooting, analyzing, and evaluating the viability and integrity of patient data housed in all Health Information Management Systems (HIMS) in support of patient care and utilized in the storage, retrieval, data abstraction, reporting, and accessibility of the patient medical records utilized by URMC and Affiliate systems. Improves patient safety by reviewing, researching, and resolving problems and reducing errors concerning the MPI, patient identity, duplicate medical record numbers (MRNs), and merging of patient records. This role is responsible for monitoring work queue, requests and/or problem tickets and interacts with other departments and resources to research documentation discrepancies. This role is required to provide resolution of patient linking or duplicate medical record numbers that could lead to patient safety issues. Will also facilitate the chart correction process with end users by following regulatory requirements and set forth policies and procedures to coordinate timely corrections and perform resolution verification. Models appropriate behavior as exemplified in HIM’s Mission, Vision and ICARE Values.


  • Controls the accuracy of all static data changes within the EMR and validate/maintain ongoing data integrity. Ensures chart correction is performed accurately and corrections are reflected in all systems.

  • Identifies possible duplicate medical record numbers, overlays, and data integrity issues through the use of daily reports and work queues.

  • Maintains patient identity integrity by using analytical and investigational skills and multiple tools and systems to piece together the patient identity story and independently determine, coordinate, and execute action needed to remediate identity discrepancies.

  • Serves as a liaison between HIM, Patient Access, clinical areas, and information systems related to all EMPI processes including patient integrity. Perform system functions as needed for building and testing system changes and system go lives.

  • Assess end-user training needs and provides needed education and support.

  • Coordinate EMR downtime with the appropriate IT and HIM Leadership.

  • Reviews and identifies deficiencies, discrepancies or omissions of information from the various EHR’s. Identified deficiencies, discrepancies or omissions are communicated to the medical staff, nursing staff or appropriate system contact or responsible individual.

  • Reviews medical records within the EHR to assure completeness in accordance with hospital policy and that all needed documentation is available for coding and billing processes. Adds deficiencies to eRecord if they have not been auto created. Works with providers to complete required documentation prior to provider suspension.

  • Participates in a rotational on call coverage to provide Data Integrity support to clinical areas 24x7 / 365 as needed for patient care needs. Analyzes and determines appropriate course of action, involving other teams as needed to ensure timely and accurate resolution.

  • Other duties as assigned

  • Reflects the mission, vision and ICARE values of URMC at all times


  • Associates Degree in Computer Science, HIM Management, Health Information Technology or IT related field of study required.

  • 2 years related work experience in a clinical setting or equivalent combination of education and experience required.

  • Ability and temperament to work with minimal to no supervision and to exercise independent judgement in problem solving with organizing multiple tasks/projects, and setting priorities effectively. Exceptional PC skills, software skills, ability to function well in a team environment, effective communication, analytical and problem-solving skills required.

  • Familiarity with hospital registration and billing systems, EMRs, insurance and provider databases preferred.

NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Location: Health Sciences
Full/Part Time: Part-Time
Opening: Part Time 20 hours Grade 007 Health Info Mgmt-Workflow
Schedule: 8 AM-4:30 PM