Imaging Sciences, East River Road, Patient Experience Coordinator - Registered Nurse-Level III

Rochester, NY


Seeking a highly motivated and organized individual, for a fast-paced procedural and diagnostic off-site outpatient building to take on the role of patient experience coordinator for the Department of Imaging Sciences at UR Medicine. This individual will be responsible for performing pre procedure screening and educational calls to patients prior to their interventional procedure to ensure the patient arrives properly prepared. It also involves pre-exam screening and educational calls to diagnostic modalities including CT, MRI, and PET CT. Post exam calls include follow up on contrast allergic-type reactions and contrast extravasations. This role must be flexible and work collaboratively with leadership and members of the multi-modality team at East River Road to assist in the delivery of an exceptional patient care experience. Tracking and reporting of service metrics will be required, in regards to patient cancellation, no show data, and patient satisfaction.


Requires a Diploma, Associate or Bachelor's degree from an accredited Nursing Program and an active New York State RN license in good standing. Applicants will have a minimum of 3 years of RN experience. This position utilizes expert skill and knowledge to deliver nursing care, directs others, and assumes the role as a care coordinator or preceptor.

How To Apply

Current University of Rochester employees need only submit a resume to All other interested applicants should apply online or submit a resume to Nursing Recruitment, 601 Elmwood Avenue, Box 619-19, Rochester, NY 14642, or fax resume to 585.756.5882.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $36.50- $47.45

The referenced pay range represents the minimum and maximum annual salary for this faculty position. Individual salaries will be determined within the job’s salary range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Incentive-based compensation may also be applicable and will be discussed during the hiring process.

Location: Imaging Science
Full/Part Time:
Schedule: PT position available, 20 hour position, primarily days