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University of Rochester Lab Clinical Supt Tech IV - 215359 in Rochester, New York

Lab Clinical Supt Tech IV

Job ID



Medical Faculty Group

Full/Part Time


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Full Time 40 hours Grade 094 Pathology & Lab Medicine


Position Summary:

Under the supervision of the Clinical Trials Specimen Logistics Supervisor and Department Manager, the Senior Technician oversees and coordinates the flow of specimens and directs staff in order to ensure accurate and timely reporting of results. Exercises advanced knowledge, judgment and problem solving skills. Provides technical supervision of lab section and is accountable for directing the professional conduct and technical performance of personnel on that shift. Serves as the shift lead in the absence of the Supervisor or Operations Coordinator.


  • Operational:

  • Oversees department specific functions to ensure operations are running at an optimal level. Maintains efficient operations to ensure prompt specimen handling and department turnaround times are met.

  • Monitors daily check lists for completion of all pending tasks.

  • Coordinates and communicates information between supervisor and staff.

  • Technical:

  • Performs trouble shooting as needed. Follows up with written documentation when necessary and makes suggestions for corrective action to department Supervisor or Operations Coordinator.

  • Responsible for defining priorities during extraordinary situations {i.e. sick calls, scheduled and unscheduled down time, etc.)

  • Assists technologists in the pre-analytical processing of clinical trial study specimens.

  • Personnel: Coordinates staffing schedules for department specific assignments to meet demands of priority processing in order to meet required TAT's. Coordinates lunches and breaks so that workflow is not compromised.

  • Monitors employee's daily performance and holds staff accountable for the accurate and timely completion of assigned activities. Directs staff as needed to adjust to job activities and work volume.

  • Mentors staff and participates in employee evaluations and staff competency. Mediates and diffuses any personnel conflicts in real time, and promptly discusses any personnel issues with Supervisor.

  • Promotes a positive employee engagement environment. Proactively participates in regular feedback, communicating concerns, and supporting the implementation of improvement initiatives.

  • Departmental:

  • Communicates policies and procedures, including safety and security, and monitors staff compliance.

  • Participates in QA initiatives and data collection for required monitors. Works with Supervisor and Manager to develop and maintain pre-analytical monitors. Assists in the development and review of standard operating

  • procedures.

  • Participates in regularly scheduled meetings with Supervisor. Works with Supervisor, Manager, and laboratory staf2222f to plan for and accomplish departmental and organizational goals and objectives.

  • Continuously assesses work processes and makes suggestions to the Supervisor for improved work methods and opportunities for increased efficiency, cost reduction, and operational problem resolution.

  • Performs other responsibilities and projects as assigned.


  • AS and one (1) year laboratory experience preferred, or

  • Two (2) years Laboratory Science and technical training closely related to this position, or

  • A combination of formal training and experience equivalent to the above.

  • Experience in laboratory research and familiarity with Laboratory Information Systems preferred.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled