Medical Asst I, Primary Care

Rochester, NY


Provides support to clerical and clinical staff in a positive and professional manner. Occasional evening and weekend work is possible.


  1. Verifies demographics/insurance coverage, collects patients' payments and issues receipts while properly logging the information, generates patient encounter forms, communicates effectively via EMR system, schedules appointments, opens and distributes mail, responds to in-coming calls, maintains knowledge of practice to efficiently and effectively answer questions and offer direction to patients, maintains confidentiality per HIPAA regulations, attends staff meetings as required, sends and receives patient records, faxes, copies, and email documents.

  2. Escorts patients to examination rooms, obtains and records vital signs, sets up anticipated provider procedures and examinations, performs screeners and tests per providers direction, sets up equipment and instruments per office protocol, cleans and maintains exam rooms-instruments and equipment between patient visits, returns patients' calls.

  3. Prescription renewal chart documentation entry. Sends RX to providers for authorization. Performs prior authorizations. Enters specific HMP from mail and faxes in chart. Performs back-up clerical duties as needed.

  4. Performs lab functions and quality control/assurance of approved testing and CLIA waive testing as directed, complies with standard HIPAA, OSHA, AND JCAHO regulations.

  5. Ensures accurate coding and billing of patient visits, follows up on missed appointments and cancellations as directed.

Other duties as assigned.


2 year college education leading to an Associate's Degree such as Laboratory Sciences or related medical field or successful completion and certification from an accredited Medical Assistant program required. 2 years of recent experience working in a medical facility as a Medical Assistant/Patient Care Tech required or an equivalent combination of education and experience. Experience with electrocardiogram (EKG), vital signs, and venipuncture required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.00 - $22.10 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Location: Strong Memorial Hospital
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 090 Canalside Family Medicine