Operations Manager, Materials Supply, SMH

Rochester, NY


Under the direction of the Sterile Processing Director, the Operations Manager assists in day-to-day activities of the Sterile Processing Department. Supervises and coordinates the activities of the Sterile Processing Supervisors and oversees the activities of SPD Technicians


Directs the activities of SPD Supervisors. Establishes standards of work performance and methods of operation for the department. Inspects work activities to ensure workers are following prescribed procedures. Leads and supports Performance Improvement activities in the department. Establishes standards of work performance and methods of operation for the department. Inspects work activities to ensure workers are following prescribed procedures to meet hospital standards. Ensures that personnel in preparing and handling sterile items employ aseptic techniques. Compiles periodic reports as necessary.

Ensures all Safety and Infection Control policies and procedures are adhered to. In conjunction with the SPD Educator, assesses staff competency, actively promotes staff development. Works with the Director to meet target budget, actively seeking additional operational improvements and revenue enhancements.

Works proactively with Operating Room personnel for the quick resolution of potential issues. Identifies and resolves problems in a timely manner, gathering and analyzing information skillfully, developing alternative solutions.

Effective management of collective bargaining issues. Helps the Director assess performance issues and appropriately works under the direction of Labor Relations to resolve issues.

Oversees the staff scheduling process, with emphasis upon attendance issues, scheduling conflicts and appropriate ratio of staff to workload necessary for the overall work and prioritization of functions. Participate with the Manager in planning for the future needs of the specific shift as a whole including but not limited to Personnel Needs, Program Development, Intradepartmental Relationships and Instrument/Equipment Needs.

Coordinates resources for problem identification and resolution ensuring the smooth operation of Sterile Processing. Ensures that existing policies and procedures of Sterile Processing are understood and adhered to by the personnel on his/her assigned shift.

Assists the shift supervisor in employee evaluations, training, and ongoing education for the Sterile Processing staff.


  • Ability to read, write and speak English.

  • Well-developed organizational skills.

  • Proficient in Word, Excel and Outlook.

  • Good oral and written communication skills.

  • Able to prioritize and plan work activities, using time efficiently.

  • Able to set and achieve challenging goals.


  • AA Degree or combination of education and experience with demonstrated knowledge, skills and abilities to perform duties required of a senior level assistant.

  • Sterile Processing Certification. Surgical Technologist Certification may be substituted.

  • 3-5 years in a Sterile Processing environment.

  • 1-3 years Supervisory/Management experience.


  • Recent Management experience or demonstrated Management skills.

  • Recent experience in a Sterile Processing environment.

  • Working knowledge of surgical instrumentation and supplies, prior operating room experience.


Certification in Sterile Processing

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $ 66,602 - $ 93,205 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time