University of Rochester Physician Support Spec/Surgery Scheduler - 230276 in Rochester, New York
Physician Support Spec/Surgery Scheduler Job ID 230276Location Medical Faculty Group Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening
Full Time 40 hours Grade 009 Orthopaedics Admin SupportSchedule
8 AM-4:30 PMResponsibilities
The Surgery Scheduling Specialist performs surgery scheduling functions in a high volume fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physician's offices. Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. The Surgical Scheduler must schedule outpatient and inpatient procedures consistent with the patient's diagnosis and procedure request. Also requires strong customer service skills with patients, employees, and the public in addition: typing, experience using computerized documentation systems, and problem solving. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy
DUTIES AND RESPONSIBILITIES:
Schedule surgeries based on surgeons' schedules and available dates. Schedule with appropriate provider and time/location slot, utilizing appropriate scheduling codes.
Schedule post-surgical appointments with doctors and necessary tests Walk patients and families through instructions about "things to do" before and after surgeries
EDUCATION & EXPERIENCE:
Minimum of a High School Diploma and 1-3 years of experience in healthcare, or equivalent combination of education and experience.
Familiarity with EMR system.
QUALIFICATIONS & REQUIREMENTS:
Must demonstrate consistent professional conduct and meticulous attention to detail.
Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
Critical thinking skills and a positive attitude essential.
Maintains patient confidentiality.
Able to work both independently and as a Team
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled