Population Eye Health Coordinator

POSITION SUMMARY:

With general direction, latitude for initiative, and judgment and the ability to work independently, the coordinator will provide administrative and project assistance to the Population Eye Health Program Manager. The coordinator should be knowledgeable of customer service and customer relationships. Essential to the job are strong interpersonal, project management, working independently, basic data management and analysis skills, writing, organizational and communication skills.

Responsibilities / Standards:

• Responsible for organizing, coordinating and conducting Flaum MobilEyes health outreach for pediatric and adult populations including school-based vision care, eye care at community-based organizations such as Lifespan, Goodwill, Lions International, Vision for East, religious institutions, and non-traditional eye health settings such as primary care clinics.

• The Pediatric MobilEyes program involves relationship building with local schools, coordinating screening dates with schools, doctors and volunteers, attendance at screenings, getting consent forms and other forms together to distribute to schools and check in with the school to ensure timely retrieval of forms, helping to create educational and outreach information to increase awareness of eye health and need for eye and vision screening, entering the patients in ERecord and communicating with parents of children requiring eye exams, and the school about the exam date, verifying insurance, ensuring that the doctor has all of the materials and assistance (such as a technician) needed for the date of the exam, transportation of equipment and delivery van to the schools and setting up/cleaning up equipment, attendance at the exam, and working with Flaum Optical Shop and other organizations to assist with procuring glasses for individuals in need.

• The adult MobilEyes program involves relationship building with local primary care clinics or community-based organizations, helping to create educational and outreach information to increase awareness of eye health and need for eye and vision screening, scheduling/entering the patients on ERecord and communicating with the patients and the site about the exam dates, ensuring that the doctor has all of the materials and assistance (such as a technician) needed for the date of the exam, verifying insurance of each patient, transportation of equipment and delivery van to the site and setting up equipment, attendance at the exam, and scheduling any follow up required for the patients.

• Assist the Population Eye Health Program Manager with a multitude of tasks, such as data collection and organization in RedCap, IRB updates, meetings, grant submissions, papers, and memberships. Working on the Tele-I-Care initiative with the Population Eye Health Program Manager to help create educational and outreach information to increase awareness of eye health and need for eye and vision screening, to help ensure all of the cameras and electronic and communication workflow are functioning well at the Primary Care Clinics, and to help contacting patients requiring eye exams.

• Work with the Director of Marketing to update social media and website for Population Eye Health

• Must be able and willing to drive and be responsible for maintenance of Vision Van (i.e. taking to yearly inspections, moving equipment to and from sites). Must be able to lift at least 50 pounds.

• Participate in department-wide quality improvement activities and other duties, not described, as assigned. Continuing education in basic ophthalmologic knowledge, qualitative and quantitative analysis of data, and clinical research methods.

QUALIFICATIONS:

Education:

2 years of post-High School education in secretarial studies or the equivalent.

Experience:

1-year customer service experience. 1-year experience in a call center role/clinical coordinator/OAS

PREFERRED QUALIFICATIONS :

Bachelor’s degree and 1 year in a position which demonstrates the ability to work with minimum supervision and to direct an office operation. Previous database management and statistical analysis skills with experience in using RedCAP and statistical programs (SPSS, SAS or R) desirable. Experience with appointment scheduling software and electronic medical records preferred. Administrative skills, proficiency using office equipment including computers, copiers, and scanners for administrative tasks, and software such as Microsoft suite, video conferencing software, project management software, social media platforms, on-line search tools, and reference management tools.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.64 - $24.71 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Location: Medical Faculty Group
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 009 Ophthalmology
Schedule: 8 AM-4:30 PM