University of Rochester Practice Administrator II - 222229 in Rochester, New York
Practice Administrator II
Strong Memorial Hospital
Full Time 40 hours Grade 055 Pluta Cancer Center
The Administrator for the Pluta Cancer Center (PCC), inclusive of the Comprehensive Breast Care Center (CBCC), reports directly to the Associate Director for Administration. He/she is responsible for providing overall leadership and direction to the PCC physicians and staff. He/she will provide administrative support for all patient care and administrative services of the PCC in the form of planning, directing and evaluating administrative services in the Program. Core to the position is preserving the mission and values for the PCC and ensuring a work environment that attracts and retains the most talented staff.
Under general direction and with latitude for the exercise of independent judgment and initiative:
Clinical Operations (50%)
Maintains responsibility for the coordination of administrative activities within PCC and facilitates the provision of all patient care services.
Maintains supervision of all non-clinical staff in conjunction with lead positions
Oversee day-to-day administrative operations of all Registration and Scheduling functions. Develop and establish procedures and staffing schedules to assure efficient running and coordination of multiple clinics.
Hire, assign, supervise and provide guidance for assigned clerical staff. Coordinate orientation and compliance with staff in-service requirements. Resolve personnel problems. Evaluate staff and recommend salaries in accordance with established University standards.
Manage front-end activities of the unit. Supervise staff responsible for assuring adequate and appropriate insurance/coding information is entered, along with demographic and referral information, for the registration/scheduling system.
Provider Relations (20%)
Interact with referring physicians; gather performance/customer feedback in order to improve the overall referring MD experience at PCC.
Work with the nursing, radiation therapy and complementary services teams as well as staff at PCC to maintain efficient and effective integrated delivery of services, patient satisfaction, and ease of operation for the clinical team.
Set goals and initiatives center wide for achieving top scores from Press Ganey (patient experience survey) as well as improving the efficiency and effectiveness of clinical and administrative operations.
Collaborate with physicians and nursing to oversee the development and implementation of clinical quality improvement efforts such as QOPI and ACRO accreditation.
Fiscal Administration (20%)
Coordinates all budgets for the PCC. Coordinates with Hospital and Cancer Center Administration the development of timely and meaningful financial and information systems for PCC. Ensures that data collection for these systems is done in an accurate and timely fashion.
Ensures fiscal control through a reliable system of expenditure and revenue accounting. Coordinates program and component budget processes. Maintains responsibility for purchase approval of major equipment, services, space and materials.
Assists the Cancer Center Director and the SMH Management Team by informing and advising them on administrative and fiscal activities. Represents, as appropriate, the program and/or the Hospital in Medical Center and community activities.
Plans and directs administrative support for program activities to provide efficient and effective management of resources (people, space, supplies and equipment).
Maintains liaison with other departments of the Medical Center for general information purposes, interdepartmental planning and administrative problem resolution.
Performs other related duties as required.
Foundation Liaison (10%)
Function as PCC liaison to PCC Board, Wilmot Cancer Center Advisory Board, and PCC Oversight Committee.
Cultivate relationships with major donors and other key supporters of PCC.
Represent the center at community events and PR opportunities.
Bachelor's degree and 5 years relevant experience including at least 2 years at managerial level; or equivalent combination of education and experience. Master' s degree, equivalent course work, or specialized experience in an appropriate field to the assignment is desirable.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled