University of Rochester

Quality Assur. Patient Safety Analyst Job ID 226073

Location

Strong Memorial Hospital

Full/Part Time Part-Time

Regular/Temporary Regular

Opening

Part Time 20 hours Grade 051 Primary Care Administration

Responsibilities

Position Overview:

The Quality & Patient Safety Specialist will be assigned to The University of Rochester Primary Care Network (PCN) which consists of 42 practice locations and 300+ providers. The PCN extends from Syracuse to Buffalo and as far south to the Pennsylvania border. The Quality & Patient Safety Specialist will support the implementation of clinical and patient safety initiatives and spreading of best practices across the PCN.

Essential Functions:

• Collaborates with designated leaders in the development and execution of quality, patient safety and performance improvement initiatives

• Ensures accuracy of data through appropriate data validation processes

• Works with the Information Services Department in designing and trouble-shooting reports and databases

• Analyzes data to identify opportunities for improvement; works with providers and staff to improve performance and outcomes

• Creates reports and delivers results to providers, PCN leadership, committees, and others

• Acts as a change agent, in a collaborative manner, through the analysis and effective use of data and other quality improvement tools (e.g., process mapping)

• Contributes toward the development of a culture of safety by promoting teamwork and effective communication; promoting and reinforcing safety practices within the offices; and working with others in a nonjudgmental manner

• Contributes toward a learning environment by developing and/or delivering education programs on patient safety; disseminating patient safety information to staff and providers; sharing best practices and lessons learned

• Conducts periodic audits to assess ongoing status of initiatives

• Facilitates prioritization of improvement activities with PCN leadership

• Navigates the organization to address and work through barriers, escalating problems to leadership when appropriate

Minimum Qualifications:

• Associate Degree, preferably in a healthcare related field

• Clinical/operational experience in healthcare, preferably in an ambulatory care setting

• Experience as a data analyst or equivalent, preferably working with healthcare data/informatics

• Proficient in desktop applications and database programs; particularly, MS Word, Excel, PowerPoint (graphic development and presentations is highly desirable)

• Working knowledge of health information technology/electronic health records, preferably the Epic platform

• Knowledgeable of quality, patient safety, performance improvement principles, methods, and tools

• Required skills and traits:

• Project management

• Leadership skills

• Effective communication and interpersonal skills

• Professional and non-judgmental demeanor

• Critical thinking and problem-solving skills

• Collaborative and team-oriented

Qualifications:

Bachelor's degree with major course work in business, healthcare or technical field; or an equivalent combination of education and experience.

Preferred Qualifications:

• Experience facilitating healthcare quality, patient safety or performance improvement initiatives

• Experience with delivering presentations to a variety of audiences

• Two years’ project management experience and up to 5 years increasing responsibility in health care areas of quality and data analytics.

  How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled