Reception Clerk III

Rochester, NY

POSITION SUMMARY:

Acts as principal liaison between visitors and an administrative office of a department. Provides direction and assistance, requiring thorough knowledge of departmental organization and procedures. Coordinates work of clerical staff, training new employees, scheduling and assigning work and the like.

TYPICAL DUTIES:

  1. Receives visitors, patients and/or staff members, ascertains their needs and directs them accordingly; exercises tact and diplomacy, often under stressful conditions.

  2. Answers telephone and provides information, exercising tact and discretion to maintain good relations; relays department information that may require independent judgment and initiative.

  3. Performs such clerical duties as: scheduling meetings, appointments and conferences; making travel arrangements; sorting and routing mail; maintaining files and office supplies; compiling and typing reports.

  4. Coordinates the work of lower-level clerical staff; orients and trains new employees; schedules and assigns work; checks completed work; resolves discrepancies and problems as directed; assists in special projects as assigned.

QUALIFICATIONS:

High School education and 3-4 years related work experience; or an equivalent combination of education and experience.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.43 - $24.40 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: School of Medicine & Dentistry
Full/Part Time: Full-Time
Schedule: