Receptionist Clerk II

Rochester, NY


Responsibilities and Job Requirements:

Services the public sector by providing information on Parking & Transportation items such as: discounted parking passes, parking permits, appeal process/problem resolution, removal of wheel locks, issuance of refunds, and other related duties.

Monitors, answers and transmits radio calls. Dispatches calls for service needed from the field staff. Tracks parking spaces and monitors occupancy, equipment issues. Change signs to reflect when lots are full and communicate to field staff which lots are available for over flow.

Provide clerical assistance such as completing forms, typing reports that support specific offices, maintaining customer files, and other related duties as required. Maybe required to work evening shift when rotating weekend and/or holiday coverage.

Excellent interpersonal, communication & customer service skills expected.


High School education and 2-3 years related work experience; or an equivalent combination of education experience. Experience with Microsoft Excel, Word, Outlook required.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $16.50 - $21.45

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Central Administration
Full/Part Time: Full-Time