University of Rochester Receptionist Clerk III - 231512 in Rochester, New York
Receptionist Clerk III Job ID 231512Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening
Full Time 40 hours Grade 007 Surgical Support ServicesResponsibilities
POSITION SUMMARY:Acts as principal liaison between visitors and an administrative office of a department. Provides direction and assistance, requiring thorough knowledge of departmental organization and procedures. Coordinates work of clerical staff, training new employees, scheduling and assigning work and the like.
SUPERVISION AND DIRECTION EXERCISED:Coordinates the work of lower level clerical staff.
MACHINES AND EQUIPMENT USED:May use such equipment as typewriter, telephone and calculator.
Receives visitors, patients and/or staff members, ascertains their needs and directs them accordingly; exercises tact and diplomacy, often under stressful conditions.
Answers telephone and provides information, exercising tact and discretion to maintain good relations; relays department information that may require independent judgment and initiative.
Performs such clerical duties as: scheduling meetings, appointments and conferences; making travel arrangements; sorting and routing mail; maintaining files and office supplies; compiling and typing reports.
Coordinates the work of lower-level clerical staff; orients and trains new employees; schedules and assigns work; checks completed work; resolves discrepancies and problems as directed; assists in special projects as assigned.
QUALIFICATIONS:High School education and 3-4 years related work experience; or an equivalent combination of education and experienceHow To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled