Revenue Operations Financial Analyst

Rochester, NY


Provides day-to-day information and analysis to the Program Administrator and Sr Financial Analyst regarding Revenue Cycle and Operational metrics within the Department of Dermatology. Acts as the Department expert to assist with all questions related to clinical productivity and related areas.

Works independently using internal data sources (ex. eRecord, Tableau, etc.) to develop databases and implements reports on operational, financial, and reimbursement data for operational management, performance metrics, identification of revenue trends, and statistical variances. Analyzes the outputs of reports to identify trends and variances that will be used to identify revenue opportunities and quality improvements to benefit the department and the organization.

Develops, implements, and maintains a system for identifying issues and monitoring department productivity. Uses Tableau, eRecord, and other database programs to compile key operational metrics. Produces reports to share regularly with department stakeholders including the monthly financial dashboard for the Department’s Joint Operating Committee. Develops templates for routine revenue and volume reports that allow for regular reports, data comparison, trending, and process improvement. Audits information, professional charges, and activity reports to recommend corrective action when needed. Prepares annual revenue budgets based on prior year performance and operational updates.

Routinely analyzes data to identify variances and opportunities for process development/improvement. Assumes responsibility for special projects involving establishing time tables and activity plans, coordinates team members, research, planning and recommended changes.

  • When a problem is identified determines best data and system to utilize to audit information, professional charges and activity reports to recommend corrective action.

  • Identifies and works with the key stakeholders (ex. faculty, staff, etc) to define the problem and identify various impacts both downstream and upstream. Engages and coordinates with additional departments in the University to address all aspects of the problem and suggests corrective action. Works with affected parties in the department to implement change management. Develops trainings and offers in clinic support when necessary. Produces reports and recommendations for Department Senior Leadership. Develops reports to produce regularly in order to monitor and correct for any issues in the future.

Acts as liaison to central resources related to clinic revenue (ex. United Business Office, Coding, Patient Financial Services, Prior Authorization (medications + referral) team, etc). Reports and helps to communicate and troubleshoot issues.

Generates reports and audits ad hoc financial requests regarding billing and process upon demand.

Communicates and meets with faculty regularly about their productivity and incentive. Prepares and disperses monthly incentive compensation and physician performance dashboards and fields any subsequent questions

Prepares and submits invoicing related to clinical activity contracts (ex. Veterans Affairs). Reconciles professional revenue between hospital billing and professional billing. Assures revenue is credited to the correct spending account(s).


Bachelor's degree and 2 years of relevant experience in a health care environment and/or University setting; or an equivalent combination of education and experience. Demonstrated analytical and communication skills required. Knowledge of eRecord, Tableau Analytics and data analytics software. Understanding of revenue cycle process and impact to a balanced financial statement. Demonstrated understanding of Microsoft Excel.


Master’s Degree. Knowledge of University’s revenue cycle systems Solid understanding of Microsoft Office suite of products, with an in-depth understanding of Excel.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $ 23.80 - $ 33.32 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Location: School of Medicine & Dentistry
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 052 Dermatology M&D
Schedule: 8 AM-5 PM