RN, Admitting & Transfer Center

Rochester, NY


With great latitude and the expectation to exercise independent clinical judgement to support patient movement: The Transfer Center /Admitting Clinical Coordinator Registered Nurse (TC/ACC RN) provides direct support to Patient Flow throughout SMH and the Affiliate Hospitals. The TC/ACC RN is accountable for 24/7 patient flow. The TC/ACC RN participates in the management of patient triage, patient movement, mentoring house staff (RN and MD) and Regional MD’s concerning patient transfers, the development and evaluation of census management strategies, and the monitoring of patient flow outcomes. The TC/ACC RN is accountable for supporting standards of care and providing consultation and expertise in the placement of specialty patients (Cardiology, Neurology, Transplant, Oncology, etc.) as well as managing placements of General Adult Services and Emergency Department patients. The TC/ACC RN is involved in activities at the service, institutional, and regional level, and contributes to goal achievement through personal action, effective communication and the facilitation of others. The TC/ACC RN participates in community and professional organizations, demonstrating commitment to the promotion of URMC visibility and future.

Requirements: Bachelor’s Degree in Nursing plus 3-5 years clinical nursing experience or equivalent combination of education and experience. Valid NYS RN license.


Clinical Practice : Utilizes Clinical skills to Manage patient flow in an expert manner, following policies and procedures /recognizes trends or subtle changes inpatient /family response to care and responds effectively.

  • Identifies complex patient problems and collaborates in developing a plan of care based on best practice standards and service availability; determines best patient placement based on expert clinical knowledge, current occupancy and staffing. Identifies patient safety issues and implements action plans or educational training based on needs. Demonstrates exemplary unit/service standards of documentation. Performs ongoing comprehensive assessment of regional, institution, department, service components that contribute to patient flow. Provides information to update practice standards and activities based on best evidence. Evaluates the effectiveness of patient placement based on clinical needs and revises as indicated.

Clinical Coordinator: Functions effectively with clinical staff as an expert Patient Flow Manager . Functions as a clinical resource person. Demonstrates good communication, fairness and support for clinical staff; Demonstrates knowledge in an approachable, calm, helpful, and efficient demeanor. Collaborates with patient care areas and other departments to assure the needs of patients are safely met and institutional needs are met. Assumes a leadership role in collaborative practice, patient flow improvements and other Regional care activities.

Clinical Enterprise: Assist Clinical Departments in implementing patient flow improvements. Supports Flow initiatives i.e. Capacity Management Better Flow initiatives. Supports Nursing, Specialty Service and General Services in understanding census limitations. Runs effective Patient Flow, Bed Meetings, maintains patient center focus for bed placement. Makes critical decision s in a timely manner exhibits knowledge of, and ensures compliance with Hospital Policy, Federal and State regulatory requirements. Initiates appropriate follow up when concerns are identified. Acts as on-site resource for Administrator Call for untoward situations requiring rapid patients’ movement.

Regional Enterprise : Reviews and evaluates regional needs for patient transfer to and between Affiliate Hospitals. Leverages clinical knowledge and business acumen to make appropriate decisions when transferring patients within SMH, Intra Affiliate, and Regional Institution.

Other duties as assigned


  • Bachelor’s Degree required.

  • BSN preferred.

  • 3-5 years Nursing experience with Acute Care patient populations required.

  • Critical Care or equivalent preferred.

  • Expert Clinical knowledge base of multifocal service lines required.

  • Assessment and interpretation of Clinical parameters with ability to identify trends required.

  • Demonstrates adequate Computer skills related to electronic medical record keeping, documentation, reports required.

  • Skilled in Microsoft office required.

  • Excellent communication skills verbal and written required.

  • Demonstrated successful leadership skills preferred.

  • NYS Licensure required.

  • ACLS preferred.

  • EPIC certification preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $75,650 - $98,342 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Strong Memorial Hospital
Full/Part Time: Full-Time