Sec IV, Financial Coordinator - Hybrid

Rochester, NY


Remote Opportunity

Position Summary:

With general direction and latitude for initiative and judgement, performs routine and non-routine duties requiring advanced secretarial or word processing skills and proficiency for the Division of Reproductive Endocrinology. Duties to include telephone triage, financial counseling, benefit verification, general office duties, and provide coverage to maintain office operations during staff absences.


  • Obtain treatment/cycle authorizations for medications and procedures as required by insurance

  • Verification of insurance benefits

  • Track authorization dates and resubmit expiring authorizations to insurance

  • Communicate and interpret insurance benefits to patient/staff as needed

  • Collect patient copayments and prepayments as required via telephone prior to appointment

  • Counsel IVF patients on treatment costs

  • Create self-pay bundles in e-records for IVF patients

  • Coordinate NYS grant paperwork and patient communication regarding wait list and approvals

  • Attend weekly IVF meeting, QA meeting, Egg Donor Meeting

  • Assist in coordination/agenda of weekly IVF meeting

  • Work multiple work queues on a daily basis and maintain appropriate levels of messages in eRecord baskets. Assist teammates with coverage of in-baskets during vacations and absences. Respond to urgent requests within assigned work queues in a timely matter

Other duties as assigned


  • Associates degree preferred

  • 2 years secretarial experience required

  • Medical insurance knowledge & understanding preferred

  • Prior authorization experience preferred

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Location: Medical Faculty Group
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 009