University of Rochester

University of Rochester logo

Job Information

University of Rochester Secretary III - 232325 in Rochester, New York

Secretary III Job ID 232325

Location The College Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening

Full Time 40 hours Grade 007 Ctr Excellence Teach & Learn

Schedule

8 AM-5 PM

Responsibilities

Position Summary:

This position provides clerical and customer service support for the Center for Excellence in Teaching and Learning (CETL) in the College and reports to CETL’s Administrative Assistant. CETL provides academic support for students and teaching support for faculty. This position directs those seeking help to appropriate programs and provides critical administrative support to ensure the smooth operation of programs that promote academic success.

Responsibilities:

  • Serve as receptionist in an academic student support office, including answering the telephone, answering email, and greeting and assisting visitors

  • Direct students, parents, faculty, and staff to appropriate CETL/AS&E resources, program offerings, and other campus resources

  • Provide appropriate referrals and proactive support to individuals in distress

  • Assist with student payroll. Under the supervision of CETL’s administrative assistant, check hours entered to ensure accuracy between UR’s HRMS timekeeping software and CETL’s program-specific data. Work closely with CETL’s program coordinators to account for programmatic changes and the Student Employment Office to ensure policy compliance.

  • Manage calendars and appointments for CETL staff and CETL spaces

  • Handle substantial quantities of confidential material for CETL’s programs. Prepare, maintain, and retrieve student files and documents.

  • Compile and format usage data for CETL programs

  • Assist with interviewing, hiring, and training student employees

  • Perform additional clerical duties as assigned, including handling incoming and outgoing mail, running errands, ordering supplies, ordering catering, booking rooms, maintaining CETL suite space, and assisting with office coverage

  • Other duties as assigned

Required Qualifications

  • The position requires two years of post-high school education and two years of office experience, or an equivalent combination of experience and education.

Preferred Qualifications

  • Ability to maintain an organized office environment and model professionalism at all times

  • Excellent interpersonal and customer service skills, including oral and written communication skills

  • Strong organizational skills and attention to detail

  • Ability to maintain confidentiality

  • Computer skills, including Microsoft Office applications such as Excel and Outlook

  • Familiarity with UR Financials (Workday), UR HRMS, FileMaker, WC Online, and/or When2Work software would be a plus, but is not required.

Application

Please include a cover letter and resume/CV in your application loaded as one file under the resume upload tool in the University of Rochester job application software.

How To Apply

Please include a cover letter and resume/CV in your application loaded as one file under the resume upload tool in the University of Rochester job application software.

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

DirectEmployers