University of Rochester Secretary IV - 219031 in Rochester, New York
Strong Memorial Hospital
Full Time 40 hours Grade 009 SMH Hematology/Oncology
Performs complex secretarial and administrative duties in a fast paced Outpatient Hem/One Infusion center, with minimal direction and considerable latitude for independent judgement, in support of the Cancer Center. Responsibilities include routine and nonroutine duties requiring complex decision making and advanced clerical skills, as well as outstanding proficiency in an Outpatient Infusion Center. Excellent communication skills and the ability to multi-task and prioritize are essential.
Responsible for scheduling multiple complex infusion Center appointments. This duty entails working closely with the Infusion Center charge nurse to ensure all appointments are entered appropriately and accurately. Responsible for updating any scheduling changes as they may occur. Responsible for scheduling, arriving all Apheresis appointments.
Assist in handling incoming calls in the treatment center, triaging to appropriate staff. Assess clinical urgency of situations. Daily filing of referral orders that come from referring physician offices on treatment center fax machine. Confirm health insurance authorizations. Interface with outpatient department to assure smooth transition of appropriate documentation that is required to provide patient services. Orders blood products from blood bank for next day's transfusions.
Receive incoming phone calls, triaging to physicians or nurses. Assess clinical urgency of the situation. Conduct phone interview with patients, collecting additional information to determine priority of appointment.
Provides assistance to Infusion Center charge nurse, and all treatment center nurses as assigned. Print schedules out for nursing staff every morning. Exercise and maintain knowledge of all policies and procedures related to area of responsibility. Provide administrative support to and coordination from all aspects of patient care for follow up and referral patients.
Medical Secretary degree/studies or equivalent training/two years' experience in a medical office setting. Medical Terminology and detail oriented a must.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled