Sr Information Analyst/Project Mgmt

Rochester, NY

Sr Information Analyst/Project Mgmt

Job ID



Medical Faculty Group

Full/Part Time


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Full Time 40 hours Grade 054 United Business Office



In direct support of the URMFG United Business Office (UBO), this position is responsible for working across the professional fee organization serving as a senior-level resource for projects and providing strategic oversight of projects assigned to the analyst. The position will work collaboratively with colleagues and other key stakeholders leading initiatives to develop and/or improve processes within the revenue cycle. The senior analyst will guide the analysts in preparing reports, analyzing data, and presenting revenue cycle findings to the project manager. The senior analyst must have demonstrated working knowledge and a high-level understanding of data reporting and of revenue cycle operations. The senior analyst reports directly to the project manager.

Serves as a lead in directing the process to bridge operational and billing workflows through analysis of Epic functionality. Working with the UBO project manager to collaboratively resolve operational or system issues with our application coordinators on the various Epic Applications. Applying operational workflow knowledge to assist the analyst on next steps in gathering information, analyzing and interpreting data, to get to the root cause. Works closely with the technical analyst in providing recommendations for the build design of our accounts receivable system to ensure optimal efficiency for the organization.


40% Under the direction of the UBO project manager, leads project initiatives with UBO Leadership, revenue cycle advisors, department leadership and other stakeholders. The scope of responsibility within these project initiatives includes but are not limited to, newly acquired practices, new lines of business, new billing initiatives, coordination of coding and payer guidelines, pricing, and system edit/rule design. Prepares reports, identifying and tracking trends to develop best practice standards in our Epic Resolute application (PB). These best practice standards require making recommendations for the integration of professions billing (PB) and operational workflow system design in our Epic applications. As part of developing best practice standards, work with the technical analyst to determine, test, and implement specific edits/rules to route to billing work queues as appropriate.

30% Evaluates and becomes familiar with the performance of professional billing and professional based billing protocols and models for the UBO. May write or assist in writing best practice standard procedures. Work in collaboration with our key stakeholders to assist them understanding the Epic tools and operational processes to accommodate each department/provider in ensuring optimal revenue. Help document and map out tools for new business; acquisitions, implementations, system build/design to meet the ever-evolving changes related to healthcare.

20% Expert in the management of projects and acts as a resource to the analysts for complicated workflows, build/ design of Epic system. Assist with the intake and coordination of the projects assigned to the project management team; assist with project list and prioritization, administrative facilitation and coordination of enterprise-wide initiatives; implementations, acquisitions, SBARS, and any projects assigned to the UBO projects team.

10% Support and serves as backup for the manager of project management.


  • Ability to identify, understand and define issues from a technical, operational, and clinical perspective.

  • Possess strong communication skills both verbally and in writing.

  • Detail oriented and able to deliver accurate, organized work.

  • Demonstrate initiative, excellent time management skills, and organizational capabilities.

  • Ability to handle different projects simultaneously.

  • Proficiency in MS Office Suite.


Bachelor's degree with major course work in social or technical field, and advanced degree in Healthcare Analytics, Information Science or related field desirable, and 4-5 years’ experience in the analysis and dissemination of information plus supervisory experience; or an equivalent combination of education and experience.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.


8 AM-4:30 PM

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Location: Medical Faculty Group
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 054 United Business Office
Schedule: 8 AM-4:30 PM