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University of Rochester Sr Reporting and Systems Analyst, GEPA SMD - 225972 in Rochester, New York

Sr Reporting and Systems Analyst, GEPA SMD

Job ID

225972

Location

School of Medicine & Dentistry

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Opening

Full Time 40 hours Grade 054 Graduate Edu/Postdoc Affairs

Schedule

8 AM-5 PM

Responsibilities

POSTION SUMMARY:

The University of Rochester is recruiting a Functional Analyst Programmer to work collaboratively with the Student Systems Support team to meet and advance the student administration needs and to meet and advance other information technology, database, and institutional reporting needs for the Office for Graduate Education and Postdoctoral Affairs (GEPA). This person will work collaboratively across all relevant administration functions within GEPA to develop business solutions that align the University’s and the school’s processes and procedures with the capabilities of the UR Student system and other institutional systems. In doing so, this person will develop and champion the development and improvement of business systems and processes in a way that promotes equity and inclusion. This individual will be responsible for requirements, business process, security analysis, documentation, use case development, and end-user support for GEPA.

PRIMARY FUNCTIONS:

Institutional Reporting and Dashboards 50%

  • Develop and implement metrics, reports and interactive dashboards in Tableau, Cognos, UR Student, and Slate summarizing recruitment and institutional assessment data to aid in decision-making. 10%

  • Develop transparent institutional reporting related to equity and inclusion efforts as they relate to GEPA prospects, applicants, interviewees, current learners (retention, awards, completion), and graduates, as well as faculty associated with graduate and postdoctoral programs. 10%

  • Design and conduct climate and other learner life surveys in collaboration with GEPA and SMD leadership. 5%

  • Develop data warehouse for National Institute of Health (NIH) training grant reporting and NIH / National Science Foundation (NSF) annual surveys. 5%

  • Conduct in-depth analysis of reporting requirements and translate into technical specification and dashboard displays. 5%

  • Develop custom rules and resources, analyze data and utilize knowledge of data mining techniques for data validation. 5%

  • Analyze problems, provide complex program specifications, develop or modify existing build, and schedule programming projects. 5%

  • Leverage data in innovative ways to present clear and meaningful perspectives in order to be acted upon and used in program and institutional decisions. 5%

Student Systems Support 25%

  • Provide business analysis, administration, maintenance and support services for the University’s Student Information Systems, working with the Student Systems Support Team as needed. Design, evaluate, test and maintain school-specific applications and processes in support of the core student administration system (UR Student. Confer with technical personnel in systems analysis and applications planning to assess needs and recommend modifications and/or additions to existing programs and equipment.

  • Work collaboratively across the business stakeholders in SMD Graduate Education to develop business solutions that align the school’s processes and procedures with the capabilities of the UR Student system. Assess data preparation and management needs, program design and testing; and use of systems. Offer solutions and suggestions to provide optimum efficiency. Work with cross-functional teams and customers to develop functional requirements, system documentation, and process or work flows.

  • Conduct requirements and business process analysis and develop the necessary documentation to support these activities.

  • Conduct the analysis of user permissions in relation to defined security roles with the intention of identifying gaps, documenting business needs, and identifying the appropriate users to align with the system roles.

  • Facilitate functional user sessions in order to develop use cases to aid in the design and development of business solutions to meet the needs of the school. Design and verify complex program logic by preparing test data and trial runs. Document procedures used.

  • Help GEPA to create Standard Operating Procedures to align their business policies and practices to the capabilities of UR Student. Participate in the write-up, preparation and maintenance of manuals, procedures and forms. Works with others to provide instruction, guidance and assistance upon system rollout.

Departmental Technology and Project Support 25%

  • Maintain a broad knowledge of the student information system and business analysis disciplines, related best practices, and related technologies.

  • Develop student shadow system integrated with UR Student to support data needs not within scope of UR Student including publications tracking and NIH training grant reporting needs

  • Serve as co-systems administrator for the Slate recruitment and admissions management system; recommend and implement system design improvements; and develop an application programming interface (API) to support SOPHAS to Slate integration

  • Assess, recommend, and implement improvements to current alumni tracking database; REDCap surveys combined with MS Access database; and reports capturing Advancement activities from data mined from Oasis.

  • Assess, recommend, and implement improvements to current postdoctoral trainee Access database; develop new functionality to begin collecting admissions information, enable publications tracking, and improve NIH training grant reporting

  • Recommend system design improvements for Blackboard course management system.

  • Assess, recommend, and implement improvements to current GEPA forms and student, instructor, and course evaluations.

Perform miscellaneous job-related duties and projects as assigned.

KNOWLEDGE AND SKILLS:

Demonstration of the following knowledge and skills is expected:

  • Excellent interpersonal, presentation, verbal and written communications skills

  • Proven track record leading multiple work streams and producing consistent results in relevant student project activities.

  • Proven track record of promoting equity and inclusion in all aspects of work

  • Strong understanding of business processes related to student administration

  • Experience with student applications preferred

  • Strong understanding of system/application administration activities

  • Ability to provide on-call support as required

MINIMUM AND PREFERRED QUALIFICATIONS:

The ideal candidate will meet or exceed the following:

  • Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering; and 3-4 years of related experience, preferably 1-2 years in a supervisory capacity; or an equivalent combination of education and experience. Master's degree preferred.

  • Experience in the field of higher education, Slate, Cognos, Tableau dashboard reporting, and prior experience implementing enterprise wide student systems strongly preferred.

  • Experience with Tableau and / or other dashboard reporting tools a plus.

  • Prior project management experience is helpful.

How To Apply

All applicants must apply online.

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