Sr Systems Engineer

Rochester, NY


The Sr. System Engineer manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring. Scripts, code and development are required to deliver solutions within both cloud and on premise solutions. Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment.


  • Leads analysis of use case requirements, design solutions, and deploys on premise or cloud based infrastructure. Provides expertise in on-premise virtual infrastructure, specifically in clustered high availability environments. Provides assistance in integrating on-premise solutions with cloud solutions. Orchestrates and automates the deployment of solutions hosted on both cloud services and on premise infrastructure.

  • Leads, advises on and completes proactive performance monitoring, analysis, alerting, reporting and tuning, proactive capacity analysis and provision solutions, maintenance activities including deploying patches and ensuring that firmware and software are up to date, incident and problem analysis, resolution, and follow-up to ensure platform stability.

  • Maintains an interoperability Matrix in order to ensure cross-vendor compatibility. Creates, reviews, and maintains technical documentation including solution designs and reference guides

  • Leads discussions of new products and services to enhance the delivery of infrastructure services; engages vendors as appropriate.

  • Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.

  • Leads, advises on and completes implementation and maintenance activities during business hours as well as outside of business hours. Provides 24-hour on-call support when scheduled. Serves as a technical escalation point to others serving in on-call roles.

  • Maintains a broad knowledge of technology, equipment, and/or systems. Perform miscellaneous job-related duties as assigned.

Other duties as assigned


  • High School Diploma or GED equivalent required.

  • Bachelor’s degree in related discipline such as Computer Science, Business, Data Science, Engineering, or an equivalent combination of education and experience preferred.

  • 7 years of related experience required;

  • Equivalent combination of education and experience required.

  • Experience leading a team of System Engineers preferred.

  • Experience in higher education or a healthcare environment preferred.

  • Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure required.

  • Knowledge of server hardware and storage array networks required.

  • Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required.

  • Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities required.

  • Ability to travel to and from Data Center facilities preferred.

  • Strong scripting skills preferred.

  • Expertise with server operating systems and orchestration and automation tools preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $84,718 - $127,088 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Central Administration
Full/Part Time: Full-Time