University of Rochester Supvr Clinical Supt, Lab Med - 232247 in Rochester, New York
Supvr Clinical Supt, Lab Med Job ID 232247Location Strong Memorial Hospital Full/Part Time Full-Time Favorite Job Regular/Temporary Regular Opening
Full Time 40 hours Grade 053 Specimen Recvng-Clin Labs SMHResponsibilities
The Laboratory Operations Supervisor, under the direction of the Chief Supervisor, oversees the daily operations of the department. The Operations Supervisor will provide technical expertise and is mainly responsible for the performance of the sections ability to maintain specimen flow and meet established turn around times.
Administration Leadership: (15%)
Translates hospital and laboratory policies into effective section procedures. Communicates policies effectively.
Coordinates and consults with other section supervisors to insure integration and synchronization of various laboratory operations. Supports strategic initiatives.
Together with Chief Supervisor or section manager, develops goals and objectives for section that are in alignment with departmental goals.
Participates in laboratory and section management meetings and conducts or participates in regular staff meetings; follow up on issues and responds to inquiries in a timely fashion.
Maintains department in technical readiness by reviewing, interpreting and monitoring pertinent regulations/standards. Interacts with regulatory agencies as needed.
Encourages open expression of ideas and suggestions
Models leadership skills of professionalism, positive attitude, teambuilding, good judgment and respect.
Accepts accountability for section’s overall performance
Operational Management/Technical Performance: (35%)
Supervises activities of personnel to efficiently handle daily workload and is accountable for technical and professional performance of section employees.
Provides daily operational direction and technical guidance to staff through work assignments
Demonstrates thorough understanding of the daily operations of the section, and gives timely follow up to issues and questions
Makes suggestions for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems
Prepares daily assignment schedules in advance to assure proper coverage
Prepares new SOP’s (standard operating procedures) and reviews current procedures on a yearly basis to ensure accuracy
Communicates to staff and participates in the roll out of new procedures and/or evaluates new processing methods to offer a high level of performance for pre analytical testing.
Assumes responsibility for channeling information to and from designated shift
Participates in Quality Assurance monitors
Communicates and enforces department policies and procedures. Ensures continual compliance with all regulatory requirements and agencies and insures ongoing compliance and adequate documentation with safety, infection control and housekeeping policies.
Acts as a consultant on technical matters to faculty and staff, including physicians. Works effectively to resolve any issues.
Follows specimen turn-around-time closely and holds staff accountable for accurate and timely completion of assigned activities. Reports findings and works with supervisor team to maintain and improve processing times.
Proactively seeks information to improve work processes; researches and implements solutions to problems in a timely manner
Reviews Quality Assurance reports and works with Supervisor team to maintain a high level of quality service
Participates in regularly scheduled Quality Assurance meetings; and participates in process improvement initiatives
Investigates and completes Incident Reports and Laboratory Error reports in a timely manner. Follows up with staff, training and QC Coordinator to address common laboratory errors.
Participates in Quality Assurance monitors to review department accuracy for ongoing client support
Understands and demonstrates the hospital vision and expectations of service excellence
Fosters and environment of teamwork and doing it right the first time
Personnel Management: (25%)
Accountable for technical and professional performance of all section employees
Appropriately following Human Resource policies, recommends actions as to hiring, transfer, promotion, disciplinary action, and termination. Participates in candidate interview process.
Accountable for laboratory staffing including adequacy and equity of scheduling and training
Works closely with training coordinator to develop staff in all aspects of specimen management
Oversees performance evaluation process; insures fair and accurate evaluation following laboratory standards of performance. Provides counseling and constructive feedback for employee development
Sets and models standards of behavior creating an atmosphere of teamwork and respect
Financial Performance: (10%)
Responsible for verification and authorization of shift specific payroll using the hospital payroll system
Monitors hours and overtime utilization
Identifies and implements opportunities for reducing expenses and improving the efficiency of the process
Understand financial impact of operational decisions
Participates in yearly preparation of departmental budget
Ability to identify and resolve problems
Ability to pay attention to detail and handle frequent interruptions
Demonstrates excellent communication (i.e. verbal, written) and organizational skills
Works well in a team environment
Functions effectively in a rapidly changing environment
Effective interpersonal skills, and maintains a friendly and courteous professional manner at all times.
Excellent Communication, word processing and computer skills are essential.
Is able to prioritize and maintain focus while performing multiple tasks.
Punctuality and a good attendance record.
Adherence to all University, Division and Department policies.
Adherence to all laboratory safety procedures.
Participation in continuing education.
Professional discretion with confidential patient results.
Responsible for laboratory personnel in assigned section. Reports to the Chief Supervisor in this capacity.
Two years of post high school education, which, included Laboratory Science and technical training closely related to this position; or a combination of formal training and experience equivalent to the above. Minimum of five years Specimen Management Experience.
NOTE: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.How To Apply
All applicants must apply online.
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