Systems Engineer II

Rochester, NY


General Purpose:

The System Engineer II shares responsibility for management and administration of on-premise and cloud-based infrastructure services, including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness and performance monitoring. Orchestrating and performing automated tasks are key deliverables of this role. Design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment will be required.


Prepares use case requirements, design solutions and deploys on-premise or cloud based infrastructure. Demonstrates advanced knowledge of on-premise virtual infrastructure, specifically in clustered high availability environments. Integrates on-premise solutions with cloud solutions. Automates and deploys solutions hosted on both cloud services and on-premise infrastructure.

Independently completes proactive performance monitoring, analysis, alerting, reporting, and tuning. Independently completes capacity analyses and provision solutions. Completes maintenance activities including deploying patches and ensuring that firmware and software are up to date. Independently completes incident and problem analysis reports, resolves and completes follow-up tasks to ensure platform stability. Escalates when appropriate.

Performs and advises others on implementation and maintenance activities during business hours as well as outside of business hours. Serves in 24-hour on-call rotations when scheduled. Escalates the most consequential issues.

Maintains an interoperability Matrix in order to ensure cross-vendor compatibility. Creates and reviews technical documentation including solution designs and reference guides. Evaluates new products and services that will help enhance the delivery of infrastructure services.

Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.

Maintains a broad knowledge of technology, equipment, and/or systems.

Other duties as assigned


High School Diploma or GED equivalent

Bachelor’s degree in related discipline such as Computer Science, Business, Data Science, Engineering, or an equivalent combination of education and experience.

5 years of related experience;

Equivalent combination of education and experience

Experience in higher education field or a healthcare environment

Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure

Knowledge of server hardware and storage array networks

Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change

Ability to present technology in non-technical terms and recognize the extent to which a given audience requires this.

Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities

Ability to travel to and from Data Center facilities.

Strong scripting skills

Expertise with server operating systems and orchestration and automation tools

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $77,216 - $115,824 Annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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Location: Health Sciences
Full/Part Time: Full-Time