Workday Student Functional Analyst Sr
The analyst senior works closely with their peer group to support all aspects of the student information system: Student Records, Curriculum Management, Academic Advsising, Student Finance and Reporting. The analyst senior develops requirements and design documentation along with use cases, based on user input. The analyst senior designs work flow and business processes, completes application configuration and creates testing strategies. Tasks may also include administration, maintenance, and security compliance analysis of University business systems. The analyst senior is part of a highly collaborative team that supports planning and implementation of new systems or functionality and ensures that application maintenance and upgrades are delivered with quality. The analyst senior typically works independently and may provide work direction to other functional analysts. The analyst senior is expected to contribute the Support team’s continuous improvement processes, participating in regular retrospectives, highlighting areas of challenge and bringing forward optimizing suggestions.
Supporting the assigned area or function:
Provides business analysis and support services for non-production and production environments, including requirements analysis, configuration, testing and implementation.
Answers end user requests, including troubleshooting, break/fix support, researching and solving problems, and serves as an escalation point to answer end user requests for support and provides on call support after hours as defined by the application support requirements.
Works with various technical and functional personnel as needed to fulfill requests for support services, including validation of system fixes, enhancements, interfaces, reports, configurations, upgrades, regulatory updates and implementation of new modules and features.
Maintain data integrity by creating and executing queries, reports and/or SQL, analyzing data and identifying system improvements.
Project work / enhancements:
Works with user communities to understand and document business requirements, translate into configurable software components and rules to solve business problems.
Designs enhancements to systems or functional services fulfilling user requirements and goals, including creation of functional specifications, design diagrams, file and record layouts, page design, user interfaces and/or navigation.
Completes assigned application configuration or development deliverables, and may be asked to lead teams in the completion of their assigned deliverables.
Actively participates in system design reviews and code/configuration walkthroughs.
May develop solution documentation to be used by end users.
Actively participates in the evaluation and execution of testing new procedures and software. Works closely with functional and technical testers to prepare test plans, test data and complete integrated testing.
Actively participates in user community events to promote and communicate project goals, timeframe and high-level changes and conduct training.
Actively participates in smaller systems projects or enhancements, delivering upon assigned tasks in alignment with project plans and estimates.
Provides input for project plans and estimates.
Participates in and may be asked to lead team assignments to improve the work product:
Actively participates in regular team retrospective events with a continuous improvement mindset.
Consistently identifies and recommends improvement opportunities/best practices, logs requests and delivers upon items that improve the system solution, user or team productivity.
Willingly shares knowledge, provides cross-training, peer support and actively participates in team meetings.
Actively participates in the development of Business Continuity Plans/Procedures
Actively participates in the estimation and planning of future work plans.
Coordinates communications to the user community which document and enhance business processes and provide supporting documentation.
May develop procedures used to maintain applications, programs and systems.
Maintains a deep and broad knowledge of the assigned functional area, University policies and procedures, related industry standards, best practices, regulations, changes in relevant federal and state laws, issues and developments, and related technologies.
Actively participates in external function specific communities of practice, gaining and sharing functional knowledge.
Other duties as assigned.
Bachelor’s degree in related discipline such as Computer Science, Mathematics, Statistics, Business, Data Science or Engineering required
3-4 years of related experience;
or 5 to 6 years’ experience directly related to the duties and responsibilities specified preferred
or an equivalent combination of education training and/or experience strongly preferred.
Experience in higher education field strongly preferred
Excellent verbal and written communications skills required
Proven track record executing multiple work streams and producing consistent results required
Ability to distill technical information into succinct and digestible information for a broad (non-technical) audience required
Strong understanding of system/application administration activities required
Experience with project management from planning through implementation preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Location: Central Administration
Full/Part Time: Full-Time
Opening: Full Time 40 hours Grade 054 University IT / Acad Apps
Schedule: 8 AM-5 PM